2026-07-07 14:16:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b1baf89d-14dc-4630-abd4-730a21db5aee","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0.13,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\n","usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voi
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 14:16:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/b1baf89d-14dc-4630-abd4-730a21db5aee
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 14:16:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 14:16:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6135
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 14:16:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"be5803f2-9e7d-485e-9d34-ca4bce90fa7a","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918209967610","ivr_completed_at":"2026-07-07T08:46:02.112184"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 14:16:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 14:16:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6135 | status: call-disconnected | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 14:16:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b1baf89d-14dc-4630-abd4-730a21db5aee","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":25,"total_cost":3,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\n","usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 14:16:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/b1baf89d-14dc-4630-abd4-730a21db5aee
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 14:16:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 14:16:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6135
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 14:16:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"be5803f2-9e7d-485e-9d34-ca4bce90fa7a","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918209967610","ivr_completed_at":"2026-07-07T08:46:02.112184"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 14:16:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 14:16:17 [13.203.39.153][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:611
2026-07-07 14:16:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6135 | status: completed | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 14:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 14:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 14:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 14:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"3145a090-63d9-4b70-abcf-6463c0505310","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":10.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":true,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 14:20:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"b1baf89d-14dc-4630-abd4-730a21db5aee","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":25.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 14:20:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 14:20:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 14:20:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 14:20:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 14:20:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 14:20:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 14:20:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 14:20:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 14:20:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 14:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 14:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 14:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 14:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"3145a090-63d9-4b70-abcf-6463c0505310","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":10.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":true,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 14:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"b1baf89d-14dc-4630-abd4-730a21db5aee","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":25.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 14:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 14:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 14:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 14:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 14:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 14:25:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 14:25:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 14:25:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 14:25:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 14:30:04 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +918209967610 HTTP:200 response:{"status":"queued","message":"done","execution_id":"527bb839-6f85-4921-9d98-ed16583b3c66","run_id":"527bb839-6f85-4921-9d98-ed16583b3c66"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2204
2026-07-07 14:30:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"527bb839-6f85-4921-9d98-ed16583b3c66","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 14:30:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/527bb839-6f85-4921-9d98-ed16583b3c66
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 14:30:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 14:30:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 527bb839-6f85-4921-9d98-ed16583b3c66
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-07 14:30:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918209967610"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 14:30:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-07 14:30:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6136 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 14:30:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"527bb839-6f85-4921-9d98-ed16583b3c66","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 14:30:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/527bb839-6f85-4921-9d98-ed16583b3c66
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 14:30:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 14:30:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6136
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 14:30:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918209967610"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 14:30:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-07 14:30:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6136 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 14:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 14:30:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 14:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 14:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"527bb839-6f85-4921-9d98-ed16583b3c66","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 14:30:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"b1baf89d-14dc-4630-abd4-730a21db5aee","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":25.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 14:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 14:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 14:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 14:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 14:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 14:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 14:30:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 14:30:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 14:30:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 14:30:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"527bb839-6f85-4921-9d98-ed16583b3c66","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 14:30:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/527bb839-6f85-4921-9d98-ed16583b3c66
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 14:30:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 14:30:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6136
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 14:30:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918209967610"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 14:30:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-07 14:30:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6136 | status: in-progress | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 14:30:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"527bb839-6f85-4921-9d98-ed16583b3c66","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":2.03,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 14:30:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/527bb839-6f85-4921-9d98-ed16583b3c66
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 14:30:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 14:30:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6136
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 14:30:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918209967610"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 14:30:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:637
2026-07-07 14:30:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6136 | status: call-disconnected | ivr_option: No input | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 14:30:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"527bb839-6f85-4921-9d98-ed16583b3c66","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":26,"total_cost":3,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 14:30:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/527bb839-6f85-4921-9d98-ed16583b3c66
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 14:30:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 14:30:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6136
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 14:30:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918209967610"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 14:30:51 [13.203.39.153][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6136 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:636
2026-07-07 14:30:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: Outbound Followup
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:637
2026-07-07 14:30:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6136 | status: completed | ivr_option: Outbound Followup | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 14:35:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 14:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 14:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 14:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"527bb839-6f85-4921-9d98-ed16583b3c66","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":26.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 14:35:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"b1baf89d-14dc-4630-abd4-730a21db5aee","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":25.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 14:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 14:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 14:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 14:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 14:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 14:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 14:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 14:35:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 14:35:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 14:40:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 14:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 14:40:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 14:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"527bb839-6f85-4921-9d98-ed16583b3c66","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":26.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 14:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"b1baf89d-14dc-4630-abd4-730a21db5aee","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":25.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 14:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 14:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 14:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 14:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 14:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 14:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 14:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 14:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 14:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 14:45:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 14:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 14:45:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 14:45:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"527bb839-6f85-4921-9d98-ed16583b3c66","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":26.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 14:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"b1baf89d-14dc-4630-abd4-730a21db5aee","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":25.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 14:45:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 14:45:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 14:45:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 14:45:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 14:45:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 14:45:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 14:45:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 14:45:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 14:45:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 14:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 14:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 14:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 14:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"527bb839-6f85-4921-9d98-ed16583b3c66","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":26.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 14:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"b1baf89d-14dc-4630-abd4-730a21db5aee","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":25.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 14:50:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 14:50:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 14:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 14:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 14:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 14:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 14:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 14:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 14:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 14:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 14:55:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 14:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 14:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"527bb839-6f85-4921-9d98-ed16583b3c66","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":26.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 14:55:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"b1baf89d-14dc-4630-abd4-730a21db5aee","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":25.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 14:55:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 14:55:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 14:55:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 14:55:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 14:55:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 14:55:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 14:55:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 14:55:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 14:55:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 15:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 15:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 15:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 15:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"527bb839-6f85-4921-9d98-ed16583b3c66","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":26.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 15:00:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"b1baf89d-14dc-4630-abd4-730a21db5aee","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":25.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 15:00:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 15:00:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 15:00:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 15:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 15:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 15:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 15:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 15:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 15:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 15:05:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 15:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 15:05:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 15:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"527bb839-6f85-4921-9d98-ed16583b3c66","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":26.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 15:05:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"b1baf89d-14dc-4630-abd4-730a21db5aee","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":25.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 15:05:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 15:05:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 15:05:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 15:05:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 15:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 15:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 15:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 15:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 15:05:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 15:10:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 15:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 15:10:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 15:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"527bb839-6f85-4921-9d98-ed16583b3c66","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":26.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 15:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"b1baf89d-14dc-4630-abd4-730a21db5aee","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":25.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 15:10:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 15:10:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 15:10:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 15:10:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 15:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 15:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 15:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 15:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 15:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 15:15:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 15:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 15:15:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 15:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"527bb839-6f85-4921-9d98-ed16583b3c66","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":26.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 15:15:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"b1baf89d-14dc-4630-abd4-730a21db5aee","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":25.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 15:15:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 15:15:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 15:15:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 15:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 15:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 15:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 15:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 15:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 15:15:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 15:20:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 15:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 15:20:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 15:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"527bb839-6f85-4921-9d98-ed16583b3c66","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":26.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 15:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"b1baf89d-14dc-4630-abd4-730a21db5aee","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":25.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 15:20:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 15:20:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 15:20:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 15:20:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 15:20:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 15:20:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 15:20:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 15:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 15:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 15:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 15:25:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 15:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 15:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"527bb839-6f85-4921-9d98-ed16583b3c66","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":26.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 15:25:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"b1baf89d-14dc-4630-abd4-730a21db5aee","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":25.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 15:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 15:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 15:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 15:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 15:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 15:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 15:25:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 15:25:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 15:25:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 15:30:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 15:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 15:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 15:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"527bb839-6f85-4921-9d98-ed16583b3c66","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":26.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 15:30:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"b1baf89d-14dc-4630-abd4-730a21db5aee","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":25.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 15:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 15:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 15:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 15:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 15:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 15:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 15:30:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 15:30:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 15:30:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2009
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 15:35:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 15:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 15:35:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 15:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"527bb839-6f85-4921-9d98-ed16583b3c66","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":26.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 15:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"b1baf89d-14dc-4630-abd4-730a21db5aee","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":25.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 15:35:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 15:35:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 15:35:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 15:35:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 15:35:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 15:35:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 15:35:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 15:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 15:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 15:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 15:40:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 15:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 15:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"527bb839-6f85-4921-9d98-ed16583b3c66","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":26.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 15:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"b1baf89d-14dc-4630-abd4-730a21db5aee","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":25.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 15:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 15:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 15:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 15:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 15:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 15:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 15:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 15:40:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 15:40:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6003 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 15:43:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c6f917b8-2b53-4d45-a8fc-70a5257dd821","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919462952
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 15:43:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c6f917b8-2b53-4d45-a8fc-70a5257dd821
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 15:43:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 15:43:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: c6f917b8-2b53-4d45-a8fc-70a5257dd821
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-07 15:43:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 15:43:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-07 15:43:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6137 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 15:44:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c6f917b8-2b53-4d45-a8fc-70a5257dd821","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 15:44:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c6f917b8-2b53-4d45-a8fc-70a5257dd821
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 15:44:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 15:44:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6137
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 15:44:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 15:44:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-07 15:44:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6137 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 15:44:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c6f917b8-2b53-4d45-a8fc-70a5257dd821","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"output":47}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 15:44:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c6f917b8-2b53-4d45-a8fc-70a5257dd821
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 15:44:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 15:44:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6137
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 15:44:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 15:44:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-07 15:44:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6137 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 15:44:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e6111d04-6bab-432c-a9f5-5702e281e9db","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919057335
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 15:44:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e6111d04-6bab-432c-a9f5-5702e281e9db
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 15:44:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 15:44:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: e6111d04-6bab-432c-a9f5-5702e281e9db
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-07 15:44:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 15:44:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-07 15:44:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6138 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 15:45:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e6111d04-6bab-432c-a9f5-5702e281e9db","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 15:45:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e6111d04-6bab-432c-a9f5-5702e281e9db
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 15:45:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 15:45:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6138
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 15:45:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"65c15c4b-594c-49ce-a74a-21121bfadb03","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919057335500","ivr_completed_at":"2026-07-07T10:15:01.394258"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 15:45:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 15:45:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6138 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 15:45:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e6111d04-6bab-432c-a9f5-5702e281e9db","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 15:45:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e6111d04-6bab-432c-a9f5-5702e281e9db
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 15:45:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 15:45:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6138
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 15:45:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"65c15c4b-594c-49ce-a74a-21121bfadb03","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919057335500","ivr_completed_at":"2026-07-07T10:15:01.394258"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 15:45:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 15:45:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6138 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 15:45:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 15:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 15:45:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 15:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"527bb839-6f85-4921-9d98-ed16583b3c66","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":26.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 15:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"e6111d04-6bab-432c-a9f5-5702e281e9db","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 15:45:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 15:45:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 15:45:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 15:45:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 15:45:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 15:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 15:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 15:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 15:45:47 [13.203.39.153][-][-][info][bolna] [Bolna findDoctors] Alias match 'internal' → 'Internal Medicine'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1613
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1829
2026-07-07 15:45:47 [13.203.39.153][-][-][info][bolna] [knowledge][working] Alias resolved "<span class="hl">internal</span>" → Internal Medicine
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1614
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1829
2026-07-07 15:46:59 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Received — doctor: 'Dr. Arun Sharma', date: 'tomorrow', preferred_time: '11:30 AM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:115
2026-07-07 15:46:59 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Resolved date: '2026-07-08'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:127
2026-07-07 15:46:59 [13.203.39.153][-][-][info][bolna] [knowledge][working] Direct name match "<span class="hl">Dr. Arun Sharma</span>" → Dr. Arun Sharma
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1535
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:161
2026-07-07 15:46:59 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Search 'Dr. Arun Sharma' → 1 found: Dr. Arun Sharma
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:163
2026-07-07 15:46:59 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Preferred time '11:30 AM' → '11:30 AM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:235
2026-07-07 15:47:12 [13.203.39.153][-][-][info][bolna] [Bolna Book] name: 'Manisha', phone: '9057335500', doctor_id: 3, date: '2026-07-08', time: '11:30 AM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:321
2026-07-07 15:47:12 [13.203.39.153][-][-][info][bolna] [Bolna Book] Time '11:30 AM' → '11:30 AM' → '11:30'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:346
2026-07-07 15:47:12 [13.203.39.153][-][-][info][bolna] [Bolna Book] Booked FBX-04E468 — Manisha with Dr. Arun Sharma on 2026-07-08 at 11:30 AM
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:388
2026-07-07 15:47:12 [13.203.39.153][-][-][info][bolna] [inbound][working] Booked <span class="hl">FBX-04E468</span> — Dr. Arun Sharma on 08 Jul 11:30 AM
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:394
2026-07-07 15:47:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e6111d04-6bab-432c-a9f5-5702e281e9db","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":15.19,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  i want appointment with physician\nuser: I want appointment with  h
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 15:47:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e6111d04-6bab-432c-a9f5-5702e281e9db
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 15:47:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 15:47:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6138
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 15:47:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"65c15c4b-594c-49ce-a74a-21121bfadb03","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919057335500","ivr_completed_at":"2026-07-07T10:15:01.394258"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 15:47:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 15:47:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-07 15:47:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Linked appointment FBX-04E468
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:702
2026-07-07 15:47:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6138 | status: call-disconnected | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 15:47:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e6111d04-6bab-432c-a9f5-5702e281e9db","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":170,"total_cost":18,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  i want appointment with physician\nuser: I want appointment with  he
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 15:47:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e6111d04-6bab-432c-a9f5-5702e281e9db
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 15:47:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 15:47:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6138
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 15:47:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6138 | status: completed | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 15:50:03 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919462952160 HTTP:200 response:{"status":"queued","message":"done","execution_id":"527f6fde-e1b2-470e-b97f-da7555f498d6","run_id":"527f6fde-e1b2-470e-b97f-da7555f498d6"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2270
2026-07-07 15:50:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"527f6fde-e1b2-470e-b97f-da7555f498d6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 15:50:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/527f6fde-e1b2-470e-b97f-da7555f498d6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 15:50:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 15:50:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 527f6fde-e1b2-470e-b97f-da7555f498d6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-07 15:50:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919462952160"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 15:50:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-07 15:50:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6139 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 15:50:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"527f6fde-e1b2-470e-b97f-da7555f498d6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 15:50:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/527f6fde-e1b2-470e-b97f-da7555f498d6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 15:50:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 15:50:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6139
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 15:50:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919462952160"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 15:50:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-07 15:50:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6139 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 15:50:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"527f6fde-e1b2-470e-b97f-da7555f498d6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 15:50:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/527f6fde-e1b2-470e-b97f-da7555f498d6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 15:50:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 15:50:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6139
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 15:50:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919462952160"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 15:50:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-07 15:50:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6139 | status: in-progress | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 15:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 15:50:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 15:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 15:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"527f6fde-e1b2-470e-b97f-da7555f498d6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 15:50:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"e6111d04-6bab-432c-a9f5-5702e281e9db","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":170.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 15:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 15:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 15:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 15:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 15:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 15:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 15:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 15:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 15:50:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"527f6fde-e1b2-470e-b97f-da7555f498d6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0.69,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 15:50:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/527f6fde-e1b2-470e-b97f-da7555f498d6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 15:50:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 15:50:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6139
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 15:50:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919462952160"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 15:50:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:637
2026-07-07 15:50:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6139 | status: call-disconnected | ivr_option: No input | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 15:51:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"527f6fde-e1b2-470e-b97f-da7555f498d6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":46,"total_cost":6,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 15:51:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/527f6fde-e1b2-470e-b97f-da7555f498d6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 15:51:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 15:51:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6139
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 15:51:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919462952160"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 15:51:14 [13.203.39.153][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6139 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:636
2026-07-07 15:51:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: Outbound Followup
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:637
2026-07-07 15:51:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6139 | status: completed | ivr_option: Outbound Followup | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 15:55:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 15:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 15:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 15:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"527f6fde-e1b2-470e-b97f-da7555f498d6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":46.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 15:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"e6111d04-6bab-432c-a9f5-5702e281e9db","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":170.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 15:55:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 15:55:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 15:55:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 15:55:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 15:55:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 15:55:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 15:55:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 15:55:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 16:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 16:00:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 16:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 16:00:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"527f6fde-e1b2-470e-b97f-da7555f498d6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":46.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 16:00:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"e6111d04-6bab-432c-a9f5-5702e281e9db","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":170.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 16:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 16:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 16:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 16:00:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 16:00:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 16:00:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 16:00:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 16:00:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 16:02:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"6a8be40b-8f0c-4d5b-8fa0-a2693d90e6d3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919462952
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 16:02:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/6a8be40b-8f0c-4d5b-8fa0-a2693d90e6d3
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 16:02:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 16:02:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 6a8be40b-8f0c-4d5b-8fa0-a2693d90e6d3
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-07 16:02:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 16:02:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-07 16:02:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6140 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 16:02:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"6a8be40b-8f0c-4d5b-8fa0-a2693d90e6d3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 16:02:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/6a8be40b-8f0c-4d5b-8fa0-a2693d90e6d3
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 16:02:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 16:02:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6140
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 16:02:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 16:02:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-07 16:02:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6140 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 16:05:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 16:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 16:05:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 16:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"527f6fde-e1b2-470e-b97f-da7555f498d6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":46.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 16:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"6a8be40b-8f0c-4d5b-8fa0-a2693d90e6d3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{},"cost_breakdown":null,"extracted_data":null,"summary":
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 16:05:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 16:05:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 16:05:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 16:05:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 16:05:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 16:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 16:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 16:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 16:05:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"6a8be40b-8f0c-4d5b-8fa0-a2693d90e6d3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":596,"output":55}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 16:05:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/6a8be40b-8f0c-4d5b-8fa0-a2693d90e6d3
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 16:05:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 16:05:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6140
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 16:05:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 16:05:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-07 16:05:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6140 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 16:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 16:10:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 16:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 16:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"527f6fde-e1b2-470e-b97f-da7555f498d6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":46.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 16:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"6a8be40b-8f0c-4d5b-8fa0-a2693d90e6d3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":596,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 16:10:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 16:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 16:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 16:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 16:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 16:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 16:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 16:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 16:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 16:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 16:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 16:15:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"527f6fde-e1b2-470e-b97f-da7555f498d6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":46.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 16:15:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"6a8be40b-8f0c-4d5b-8fa0-a2693d90e6d3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":596,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 16:15:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 16:15:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 16:15:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 16:15:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 16:15:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 16:15:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 16:15:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 16:15:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 16:20:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 16:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 16:20:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 16:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"527f6fde-e1b2-470e-b97f-da7555f498d6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":46.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 16:20:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"6a8be40b-8f0c-4d5b-8fa0-a2693d90e6d3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":596,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 16:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 16:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 16:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 16:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 16:20:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 16:20:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 16:20:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 16:20:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 16:25:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 16:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 16:25:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 16:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"527f6fde-e1b2-470e-b97f-da7555f498d6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":46.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 16:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"6a8be40b-8f0c-4d5b-8fa0-a2693d90e6d3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":596,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 16:25:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 16:25:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 16:25:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 16:25:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 16:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 16:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 16:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 16:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 16:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 16:30:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 16:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 16:30:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"527f6fde-e1b2-470e-b97f-da7555f498d6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":46.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 16:30:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"6a8be40b-8f0c-4d5b-8fa0-a2693d90e6d3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":596,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 16:30:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 16:30:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 16:30:18 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 16:30:18 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 16:30:18 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 16:30:18 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 16:30:19 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 16:30:19 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 16:35:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 16:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 16:35:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 16:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"527f6fde-e1b2-470e-b97f-da7555f498d6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":46.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 16:35:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"6a8be40b-8f0c-4d5b-8fa0-a2693d90e6d3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":596,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 16:35:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 16:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 16:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 16:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 16:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 16:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 16:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 16:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 16:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 16:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 16:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 16:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"527f6fde-e1b2-470e-b97f-da7555f498d6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":46.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 16:40:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"6a8be40b-8f0c-4d5b-8fa0-a2693d90e6d3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":596,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 16:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 16:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 16:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 16:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 16:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 16:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 16:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 16:40:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 16:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 16:45:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 16:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 16:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"527f6fde-e1b2-470e-b97f-da7555f498d6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":46.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 16:45:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"6a8be40b-8f0c-4d5b-8fa0-a2693d90e6d3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":596,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 16:45:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 16:45:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 16:45:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 16:45:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 16:45:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 16:45:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 16:45:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 16:45:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 16:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 16:50:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 16:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 16:50:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"527f6fde-e1b2-470e-b97f-da7555f498d6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":46.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 16:50:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"6a8be40b-8f0c-4d5b-8fa0-a2693d90e6d3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":596,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 16:50:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 16:50:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 16:50:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 16:50:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 16:50:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 16:50:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 16:50:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 16:50:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 16:55:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 16:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 16:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 16:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"527f6fde-e1b2-470e-b97f-da7555f498d6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":46.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 16:55:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"6a8be40b-8f0c-4d5b-8fa0-a2693d90e6d3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":596,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 16:55:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 16:55:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 16:55:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 16:55:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 16:55:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 16:55:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 16:55:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 16:55:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 17:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 17:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 17:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 17:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"527f6fde-e1b2-470e-b97f-da7555f498d6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":46.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 17:00:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"6a8be40b-8f0c-4d5b-8fa0-a2693d90e6d3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":596,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 17:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 17:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 17:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 17:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 17:00:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 17:00:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 17:00:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 17:00:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 17:05:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 17:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 17:05:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 17:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"527f6fde-e1b2-470e-b97f-da7555f498d6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":46.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 17:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"6a8be40b-8f0c-4d5b-8fa0-a2693d90e6d3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":596,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 17:05:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 17:05:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 17:05:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 17:05:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 17:05:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 17:05:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 17:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 17:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 17:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 17:10:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 17:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 17:10:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"527f6fde-e1b2-470e-b97f-da7555f498d6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":46.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 17:10:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"6a8be40b-8f0c-4d5b-8fa0-a2693d90e6d3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":596,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 17:10:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 17:10:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 17:10:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 17:10:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 17:10:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 17:10:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 17:10:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 17:10:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 17:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 17:15:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 17:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 17:15:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"527f6fde-e1b2-470e-b97f-da7555f498d6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":46.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 17:15:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"6a8be40b-8f0c-4d5b-8fa0-a2693d90e6d3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":596,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 17:15:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 17:15:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 17:15:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 17:15:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 17:15:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 17:15:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 17:15:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 17:15:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 17:20:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 17:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 17:20:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 17:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"527f6fde-e1b2-470e-b97f-da7555f498d6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":46.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 17:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"6a8be40b-8f0c-4d5b-8fa0-a2693d90e6d3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":596,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 17:20:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 17:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 17:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 17:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 17:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 17:20:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 17:20:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 17:20:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 17:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 17:25:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 17:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 17:25:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"527f6fde-e1b2-470e-b97f-da7555f498d6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":46.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 17:25:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"6a8be40b-8f0c-4d5b-8fa0-a2693d90e6d3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":596,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 17:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 17:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 17:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 17:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 17:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 17:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 17:25:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 17:25:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 17:30:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 17:30:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 17:30:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 17:30:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"527f6fde-e1b2-470e-b97f-da7555f498d6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":46.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 17:30:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"6a8be40b-8f0c-4d5b-8fa0-a2693d90e6d3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":596,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 17:30:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 17:30:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 17:30:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 17:30:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 17:30:18 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 17:30:18 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 17:30:18 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 17:30:19 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 17:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 17:35:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 17:35:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 17:35:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"527f6fde-e1b2-470e-b97f-da7555f498d6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":46.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 17:35:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"6a8be40b-8f0c-4d5b-8fa0-a2693d90e6d3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":596,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 17:35:19 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 17:35:19 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 17:35:19 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 17:35:19 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 17:35:20 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 17:35:21 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 17:35:22 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 17:35:23 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 17:40:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 17:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 17:40:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 17:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"527f6fde-e1b2-470e-b97f-da7555f498d6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":46.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 17:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"6a8be40b-8f0c-4d5b-8fa0-a2693d90e6d3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":596,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 17:40:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 17:40:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 17:40:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 17:40:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 17:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 17:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 17:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 17:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 17:45:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 17:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 17:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 17:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"527f6fde-e1b2-470e-b97f-da7555f498d6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":46.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 17:45:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"6a8be40b-8f0c-4d5b-8fa0-a2693d90e6d3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":596,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 17:45:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 17:45:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 17:45:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 17:45:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 17:45:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 17:45:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 17:45:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 17:45:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 17:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 17:50:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 17:50:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 17:50:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"527f6fde-e1b2-470e-b97f-da7555f498d6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":46.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 17:50:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"6a8be40b-8f0c-4d5b-8fa0-a2693d90e6d3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":596,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 17:50:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 17:50:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 17:50:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 17:50:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 17:50:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 17:50:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 17:50:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 17:50:18 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 17:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 17:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 17:55:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 17:55:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"527f6fde-e1b2-470e-b97f-da7555f498d6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":46.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 17:55:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"6a8be40b-8f0c-4d5b-8fa0-a2693d90e6d3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":596,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 17:55:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 17:55:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 17:55:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 17:55:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 17:55:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 17:55:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 17:55:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 17:55:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 18:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 18:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 18:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 18:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"527f6fde-e1b2-470e-b97f-da7555f498d6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":46.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 18:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"6a8be40b-8f0c-4d5b-8fa0-a2693d90e6d3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":596,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 18:00:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 18:00:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 18:00:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 18:00:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 18:00:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 18:00:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 18:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 18:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 18:05:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 18:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 18:05:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 18:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"527f6fde-e1b2-470e-b97f-da7555f498d6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":46.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 18:05:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"6a8be40b-8f0c-4d5b-8fa0-a2693d90e6d3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":596,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 18:05:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 18:05:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 18:05:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 18:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 18:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 18:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 18:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 18:05:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 18:05:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2cf8399e-f9fc-4909-8910-097f0589e603","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917877013
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 18:05:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/2cf8399e-f9fc-4909-8910-097f0589e603
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 18:05:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 18:05:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 2cf8399e-f9fc-4909-8910-097f0589e603
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-07 18:05:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 18:05:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-07 18:05:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6141 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 18:06:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2cf8399e-f9fc-4909-8910-097f0589e603","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 18:06:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/2cf8399e-f9fc-4909-8910-097f0589e603
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 18:06:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 18:06:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6141
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 18:06:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"6d4abb8d-b7ac-49be-985f-a9a8ec8a2a8b","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917877013236","ivr_completed_at":"2026-07-07T12:36:00.626991"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 18:06:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 18:06:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6141 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 18:06:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2cf8399e-f9fc-4909-8910-097f0589e603","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 18:06:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/2cf8399e-f9fc-4909-8910-097f0589e603
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 18:06:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 18:06:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6141
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 18:06:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"6d4abb8d-b7ac-49be-985f-a9a8ec8a2a8b","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917877013236","ivr_completed_at":"2026-07-07T12:36:00.626991"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 18:06:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 18:06:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6141 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 18:06:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2cf8399e-f9fc-4909-8910-097f0589e603","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0.99,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 18:06:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/2cf8399e-f9fc-4909-8910-097f0589e603
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 18:06:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 18:06:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6141
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 18:06:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"6d4abb8d-b7ac-49be-985f-a9a8ec8a2a8b","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917877013236","ivr_completed_at":"2026-07-07T12:36:00.626991"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 18:06:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 18:06:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6141 | status: call-disconnected | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 18:06:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"97cf4834-09a5-40f0-8367-92065ce3dcf0","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917877013
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 18:06:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/97cf4834-09a5-40f0-8367-92065ce3dcf0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 18:06:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 18:06:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 97cf4834-09a5-40f0-8367-92065ce3dcf0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-07 18:06:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 18:06:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-07 18:06:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6142 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 18:06:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"97cf4834-09a5-40f0-8367-92065ce3dcf0","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 18:06:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/97cf4834-09a5-40f0-8367-92065ce3dcf0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 18:06:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 18:06:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6142
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 18:06:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"251e5e72-6dcc-4faf-8985-0602a6d9f08d","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917877013236","ivr_completed_at":"2026-07-07T12:36:44.964008"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 18:06:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 18:06:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6142 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 18:06:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"97cf4834-09a5-40f0-8367-92065ce3dcf0","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 18:06:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/97cf4834-09a5-40f0-8367-92065ce3dcf0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 18:06:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 18:06:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6142
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 18:06:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"251e5e72-6dcc-4faf-8985-0602a6d9f08d","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917877013236","ivr_completed_at":"2026-07-07T12:36:44.964008"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 18:06:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 18:06:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6142 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 18:07:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2cf8399e-f9fc-4909-8910-097f0589e603","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":49,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u0928
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 18:07:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/2cf8399e-f9fc-4909-8910-097f0589e603
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 18:07:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 18:07:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6141
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 18:07:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"6d4abb8d-b7ac-49be-985f-a9a8ec8a2a8b","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917877013236","ivr_completed_at":"2026-07-07T12:36:00.626991"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 18:07:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 18:07:31 [13.203.39.153][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6141 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:611
2026-07-07 18:07:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-07 18:07:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6141 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 18:08:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"97cf4834-09a5-40f0-8367-92065ce3dcf0","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":7.22,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u091c\u0940 \u092e\u0948\u0902 \u0928\u093e \u090f\u0915 \u0936\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 18:08:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/97cf4834-09a5-40f0-8367-92065ce3dcf0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 18:08:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 18:08:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6142
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 18:08:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"251e5e72-6dcc-4faf-8985-0602a6d9f08d","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917877013236","ivr_completed_at":"2026-07-07T12:36:44.964008"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 18:08:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 18:08:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6142 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 18:08:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"97cf4834-09a5-40f0-8367-92065ce3dcf0","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":87,"total_cost":9,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u091c\u0940 \u092e\u0948\u0902 \u0928\u093e \u090f\u0915 \u0936\u093f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 18:08:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/97cf4834-09a5-40f0-8367-92065ce3dcf0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 18:08:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 18:08:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6142
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 18:08:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"251e5e72-6dcc-4faf-8985-0602a6d9f08d","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917877013236","ivr_completed_at":"2026-07-07T12:36:44.964008"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 18:08:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 18:08:30 [13.203.39.153][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6142 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:611
2026-07-07 18:08:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-07 18:08:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6142 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 18:10:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 18:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 18:10:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 18:10:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"527f6fde-e1b2-470e-b97f-da7555f498d6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":46.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 18:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"97cf4834-09a5-40f0-8367-92065ce3dcf0","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":87.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 18:10:10 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 18:10:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 18:10:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 18:10:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 18:10:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 18:10:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 18:10:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 18:10:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 18:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 18:15:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 18:15:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 18:15:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"527f6fde-e1b2-470e-b97f-da7555f498d6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":46.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 18:15:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"97cf4834-09a5-40f0-8367-92065ce3dcf0","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":87.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 18:15:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 18:15:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 18:15:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 18:15:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 18:15:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 18:15:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 18:15:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 18:15:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 18:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 18:20:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 18:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 18:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"527f6fde-e1b2-470e-b97f-da7555f498d6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":46.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 18:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"97cf4834-09a5-40f0-8367-92065ce3dcf0","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":87.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 18:20:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 18:20:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 18:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 18:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 18:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 18:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 18:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 18:20:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 18:25:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 18:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 18:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 18:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"527f6fde-e1b2-470e-b97f-da7555f498d6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":46.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 18:25:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"97cf4834-09a5-40f0-8367-92065ce3dcf0","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":87.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 18:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 18:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 18:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 18:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 18:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 18:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 18:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 18:25:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 18:30:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 18:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 18:30:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 18:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"527f6fde-e1b2-470e-b97f-da7555f498d6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":46.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 18:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"97cf4834-09a5-40f0-8367-92065ce3dcf0","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":87.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 18:30:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 18:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 18:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 18:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 18:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 18:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 18:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 18:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 18:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 18:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 18:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 18:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"527f6fde-e1b2-470e-b97f-da7555f498d6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":46.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 18:35:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"97cf4834-09a5-40f0-8367-92065ce3dcf0","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":87.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 18:35:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 18:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 18:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 18:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 18:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 18:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 18:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 18:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 18:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 18:40:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 18:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 18:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"527f6fde-e1b2-470e-b97f-da7555f498d6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":46.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 18:40:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"97cf4834-09a5-40f0-8367-92065ce3dcf0","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":87.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 18:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 18:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 18:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 18:40:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 18:40:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 18:40:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 18:40:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 18:40:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 18:41:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"74f972f6-1c94-4dbe-8145-388fec9a29b3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917597872
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 18:41:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/74f972f6-1c94-4dbe-8145-388fec9a29b3
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 18:41:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 18:41:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 74f972f6-1c94-4dbe-8145-388fec9a29b3
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-07 18:41:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 18:41:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-07 18:41:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6143 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 18:41:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"74f972f6-1c94-4dbe-8145-388fec9a29b3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 18:41:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/74f972f6-1c94-4dbe-8145-388fec9a29b3
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 18:41:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 18:41:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6143
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 18:41:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 18:41:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-07 18:41:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6143 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 18:42:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"74f972f6-1c94-4dbe-8145-388fec9a29b3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"output":60}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 18:42:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/74f972f6-1c94-4dbe-8145-388fec9a29b3
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 18:42:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 18:42:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6143
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 18:42:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 18:42:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-07 18:42:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6143 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 18:43:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"140b8832-8870-482f-b896-c6647c463aba","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917597872
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 18:43:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/140b8832-8870-482f-b896-c6647c463aba
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 18:43:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 18:43:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 140b8832-8870-482f-b896-c6647c463aba
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-07 18:43:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 18:43:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-07 18:43:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6144 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 18:43:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"140b8832-8870-482f-b896-c6647c463aba","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 18:43:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/140b8832-8870-482f-b896-c6647c463aba
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 18:43:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 18:43:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6144
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 18:43:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 18:43:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-07 18:43:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6144 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 18:43:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"140b8832-8870-482f-b896-c6647c463aba","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":585,"output":64}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 18:43:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/140b8832-8870-482f-b896-c6647c463aba
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 18:43:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 18:43:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6144
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 18:43:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 18:43:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-07 18:43:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6144 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 18:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 18:45:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 18:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 18:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"527f6fde-e1b2-470e-b97f-da7555f498d6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":46.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 18:45:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"140b8832-8870-482f-b896-c6647c463aba","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":585,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 18:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 18:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 18:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 18:45:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 18:45:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 18:45:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 18:45:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 18:45:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 18:50:03 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +917597872235 HTTP:200 response:{"status":"queued","message":"done","execution_id":"5d102562-2967-4af1-8526-980f59dab397","run_id":"5d102562-2967-4af1-8526-980f59dab397"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2270
2026-07-07 18:50:04 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +917597872235 HTTP:200 response:{"status":"queued","message":"done","execution_id":"8c232e40-6994-4ada-962e-4f44ef2ec62b","run_id":"8c232e40-6994-4ada-962e-4f44ef2ec62b"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2270
2026-07-07 18:50:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"8c232e40-6994-4ada-962e-4f44ef2ec62b","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 18:50:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/8c232e40-6994-4ada-962e-4f44ef2ec62b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 18:50:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 18:50:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 8c232e40-6994-4ada-962e-4f44ef2ec62b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-07 18:50:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917597872235"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 18:50:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-07 18:50:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6145 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 18:50:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5d102562-2967-4af1-8526-980f59dab397","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 18:50:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5d102562-2967-4af1-8526-980f59dab397
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 18:50:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 18:50:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 5d102562-2967-4af1-8526-980f59dab397
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-07 18:50:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917597872235"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 18:50:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-07 18:50:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6146 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 18:50:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"8c232e40-6994-4ada-962e-4f44ef2ec62b","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 18:50:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/8c232e40-6994-4ada-962e-4f44ef2ec62b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 18:50:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 18:50:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6145
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 18:50:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917597872235"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 18:50:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-07 18:50:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6145 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 18:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 18:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 18:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 18:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"8c232e40-6994-4ada-962e-4f44ef2ec62b","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 18:50:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"140b8832-8870-482f-b896-c6647c463aba","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":585,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 18:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 18:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 18:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 18:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 18:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 18:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 18:50:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 18:50:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 18:50:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5d102562-2967-4af1-8526-980f59dab397","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 18:50:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5d102562-2967-4af1-8526-980f59dab397
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 18:50:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 18:50:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6146
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 18:50:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917597872235"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 18:50:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-07 18:50:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6146 | status: in-progress | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 18:50:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"8c232e40-6994-4ada-962e-4f44ef2ec62b","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 18:50:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/8c232e40-6994-4ada-962e-4f44ef2ec62b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 18:50:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: busy
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 18:50:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6145
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 18:50:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917597872235"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 18:50:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-07 18:50:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6145 | status: busy | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 18:52:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5d102562-2967-4af1-8526-980f59dab397","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":15.23,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 18:52:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5d102562-2967-4af1-8526-980f59dab397
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 18:52:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 18:52:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6146
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 18:52:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917597872235"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 18:52:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: Outbound Followup
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:637
2026-07-07 18:52:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6146 | status: call-disconnected | ivr_option: Outbound Followup | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 18:52:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5d102562-2967-4af1-8526-980f59dab397","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":114,"total_cost":12,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 18:52:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5d102562-2967-4af1-8526-980f59dab397
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 18:52:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 18:52:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6146
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 18:52:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6146 | status: completed | ivr_option: Outbound Followup | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 18:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 18:55:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 18:55:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 18:55:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5d102562-2967-4af1-8526-980f59dab397","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":114.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 18:55:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"140b8832-8870-482f-b896-c6647c463aba","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":585,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 18:55:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 18:55:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 18:55:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 18:55:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 18:55:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 18:55:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 18:55:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 18:55:18 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 19:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 19:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 19:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 19:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5d102562-2967-4af1-8526-980f59dab397","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":114.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 19:00:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"140b8832-8870-482f-b896-c6647c463aba","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":585,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 19:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 19:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 19:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 19:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 19:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 19:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 19:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 19:00:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 19:05:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 19:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 19:05:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 19:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5d102562-2967-4af1-8526-980f59dab397","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":114.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 19:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"140b8832-8870-482f-b896-c6647c463aba","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":585,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 19:05:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 19:05:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 19:05:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 19:05:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 19:05:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 19:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 19:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 19:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 19:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 19:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 19:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 19:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5d102562-2967-4af1-8526-980f59dab397","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":114.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 19:10:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"140b8832-8870-482f-b896-c6647c463aba","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":585,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 19:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 19:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 19:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 19:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 19:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 19:10:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 19:10:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 19:10:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 19:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 19:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 19:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 19:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5d102562-2967-4af1-8526-980f59dab397","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":114.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 19:15:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"140b8832-8870-482f-b896-c6647c463aba","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":585,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 19:15:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 19:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 19:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 19:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 19:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 19:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 19:15:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 19:15:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6011 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 19:16:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"32e66121-93ab-414e-afee-a5750b2ea5d3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919829767
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 19:16:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/32e66121-93ab-414e-afee-a5750b2ea5d3
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 19:16:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 19:16:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 32e66121-93ab-414e-afee-a5750b2ea5d3
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-07 19:16:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 19:16:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-07 19:16:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6147 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 19:16:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"32e66121-93ab-414e-afee-a5750b2ea5d3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 19:16:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/32e66121-93ab-414e-afee-a5750b2ea5d3
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 19:16:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 19:16:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6147
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 19:16:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"63de6759-f7df-44e2-a02f-42228078c453","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919829767592","ivr_completed_at":"2026-07-07T13:46:43.089233"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 19:16:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 19:16:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6147 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 19:16:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"32e66121-93ab-414e-afee-a5750b2ea5d3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 19:16:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/32e66121-93ab-414e-afee-a5750b2ea5d3
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 19:16:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 19:16:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6147
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 19:16:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"63de6759-f7df-44e2-a02f-42228078c453","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919829767592","ivr_completed_at":"2026-07-07T13:46:43.089233"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 19:16:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 19:16:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6147 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 19:17:07 [13.203.39.153][-][-][info][bolna] [Bolna findDoctors] Alias match 'general physician' → 'Internal Medicine'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1613
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1829
2026-07-07 19:17:07 [13.203.39.153][-][-][info][bolna] [knowledge][working] Alias resolved "<span class="hl">general physician</span>" → Internal Medicine
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1614
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1829
2026-07-07 19:17:33 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Received — doctor: 'Dr. Arun Sharma', date: 'आज'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:115
2026-07-07 19:17:33 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Resolved date: '2026-07-07'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:127
2026-07-07 19:17:33 [13.203.39.153][-][-][info][bolna] [knowledge][working] Direct name match "<span class="hl">Dr. Arun Sharma</span>" → Dr. Arun Sharma
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1535
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:161
2026-07-07 19:17:33 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Search 'Dr. Arun Sharma' → 1 found: Dr. Arun Sharma
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:163
2026-07-07 19:18:33 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Received — doctor: 'Dr. Saumya Mathur', date: 'आज', preferred_time: '08:00 PM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:115
2026-07-07 19:18:33 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Resolved date: '2026-07-07'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:127
2026-07-07 19:18:33 [13.203.39.153][-][-][info][bolna] [knowledge][working] Direct name match "<span class="hl">Dr. Saumya Mathur</span>" → Dr. Saumya Mathur
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1535
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:161
2026-07-07 19:18:33 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Search 'Dr. Saumya Mathur' → 1 found: Dr. Saumya Mathur
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:163
2026-07-07 19:18:59 [13.203.39.153][-][-][info][bolna] [knowledge][working] Direct name match "<span class="hl">Dr. Arun Sharma</span>" → Dr. Arun Sharma
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1535
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1829
2026-07-07 19:20:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 19:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 19:20:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 19:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5d102562-2967-4af1-8526-980f59dab397","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":114.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 19:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"32e66121-93ab-414e-afee-a5750b2ea5d3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 19:20:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 19:20:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 19:20:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 19:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 19:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 19:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 19:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 19:20:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"173e728c-0cdf-4382-9acb-46ca9b8ba02b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919829767
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 19:20:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/173e728c-0cdf-4382-9acb-46ca9b8ba02b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 19:20:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 19:20:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 173e728c-0cdf-4382-9acb-46ca9b8ba02b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-07 19:20:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 19:20:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-07 19:20:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6148 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 19:20:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"32e66121-93ab-414e-afee-a5750b2ea5d3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":262,"total_cost":27,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 19:20:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/32e66121-93ab-414e-afee-a5750b2ea5d3
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 19:20:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 19:20:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6147
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 19:20:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"63de6759-f7df-44e2-a02f-42228078c453","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919829767592","ivr_completed_at":"2026-07-07T13:46:43.089233"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 19:20:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 19:20:56 [13.203.39.153][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6147 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:611
2026-07-07 19:20:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-07 19:20:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6147 | status: completed | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 19:21:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"173e728c-0cdf-4382-9acb-46ca9b8ba02b","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"azure\/gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usa
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 19:21:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/173e728c-0cdf-4382-9acb-46ca9b8ba02b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 19:21:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 19:21:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6148
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 19:21:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","call_sid":"1fe0f0de-34ae-49c5-9dbf-11d3d45438c8","timezone":"America\/Los_Angeles","call_reason":"Emergency","from_number":"+919829767592","ivr_completed_at":"2026-07-07T13:51:07.877827"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 19:21:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Emergency
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 19:21:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6148 | status: in-progress | ivr_option: Emergency | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 19:21:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"173e728c-0cdf-4382-9acb-46ca9b8ba02b","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"azure\/gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usa
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 19:21:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/173e728c-0cdf-4382-9acb-46ca9b8ba02b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 19:21:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 19:21:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6148
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 19:21:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6148 | status: in-progress | ivr_option: Emergency | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 19:21:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"173e728c-0cdf-4382-9acb-46ca9b8ba02b","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":2.31,"transcript":"assistant: Forbaxy Emergency.  \u092c\u0924\u093e\u0907\u090f, \u0915\u094d\u092f\u093e emergency \u0939\u0948\nuser:  \u0915\u094d\u092f\u093e emergency\nuser:  \u0915\u094d\u092f\u093e \u0915\u094b\u0908 \u0914\u0930 \u092c\u094b\u0932 \u0930\u0939\u0947 \u0939\u0948\u0902\nassi
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 19:21:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/173e728c-0cdf-4382-9acb-46ca9b8ba02b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 19:21:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 19:21:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6148
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 19:21:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6148 | status: call-disconnected | ivr_option: Emergency | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 19:22:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"173e728c-0cdf-4382-9acb-46ca9b8ba02b","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":62,"total_cost":9,"transcript":"assistant: Forbaxy Emergency.  \u092c\u0924\u093e\u0907\u090f, \u0915\u094d\u092f\u093e emergency \u0939\u0948\nuser:  \u0915\u094d\u092f\u093e emergency\nuser:  \u0915\u094d\u092f\u093e \u0915\u094b\u0908 \u0914\u0930 \u092c\u094b\u0932 \u0930\u0939\u0947 \u0939\u0948\u0902\nassist
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 19:22:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/173e728c-0cdf-4382-9acb-46ca9b8ba02b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 19:22:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 19:22:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6148
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 19:22:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6148 | status: completed | ivr_option: Emergency | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 19:25:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 19:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 19:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 19:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5d102562-2967-4af1-8526-980f59dab397","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":114.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 19:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"32e66121-93ab-414e-afee-a5750b2ea5d3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":262.0,"total_cost":27.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 19:25:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 19:25:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 19:25:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 19:25:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 19:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 19:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 19:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 19:25:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"35cb4a1b-3b30-47b2-88de-e9f2763c8824","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919829767
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 19:25:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/35cb4a1b-3b30-47b2-88de-e9f2763c8824
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 19:25:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 19:25:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 35cb4a1b-3b30-47b2-88de-e9f2763c8824
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-07 19:25:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 19:25:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-07 19:25:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6149 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 19:25:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"35cb4a1b-3b30-47b2-88de-e9f2763c8824","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 19:25:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/35cb4a1b-3b30-47b2-88de-e9f2763c8824
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 19:25:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 19:25:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6149
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 19:25:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"be547430-7215-4b6b-84bb-5288534ed861","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919829767592","ivr_completed_at":"2026-07-07T13:55:55.770164"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 19:25:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 19:25:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6149 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 19:25:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"35cb4a1b-3b30-47b2-88de-e9f2763c8824","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 19:25:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/35cb4a1b-3b30-47b2-88de-e9f2763c8824
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 19:25:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 19:25:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6149
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 19:25:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"be547430-7215-4b6b-84bb-5288534ed861","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919829767592","ivr_completed_at":"2026-07-07T13:55:55.770164"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 19:25:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 19:25:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6149 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 19:26:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"35cb4a1b-3b30-47b2-88de-e9f2763c8824","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0.11,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  ivr\n","usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 19:26:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/35cb4a1b-3b30-47b2-88de-e9f2763c8824
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 19:26:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 19:26:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6149
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 19:26:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"be547430-7215-4b6b-84bb-5288534ed861","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919829767592","ivr_completed_at":"2026-07-07T13:55:55.770164"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 19:26:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 19:26:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6149 | status: call-disconnected | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 19:26:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"35cb4a1b-3b30-47b2-88de-e9f2763c8824","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":33,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  ivr\n","usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 19:26:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/35cb4a1b-3b30-47b2-88de-e9f2763c8824
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 19:26:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 19:26:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6149
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 19:26:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"be547430-7215-4b6b-84bb-5288534ed861","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919829767592","ivr_completed_at":"2026-07-07T13:55:55.770164"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 19:26:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 19:26:09 [13.203.39.153][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6149 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:611
2026-07-07 19:26:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-07 19:26:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6149 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 19:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 19:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 19:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 19:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5d102562-2967-4af1-8526-980f59dab397","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":114.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 19:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"35cb4a1b-3b30-47b2-88de-e9f2763c8824","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":33.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 19:30:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 19:30:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 19:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 19:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 19:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 19:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 19:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 19:34:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b495e829-93ee-4bd1-b345-a26bcc7f7818","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917597872
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 19:34:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/b495e829-93ee-4bd1-b345-a26bcc7f7818
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 19:34:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 19:34:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: b495e829-93ee-4bd1-b345-a26bcc7f7818
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-07 19:34:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 19:34:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-07 19:34:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6150 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 19:34:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b495e829-93ee-4bd1-b345-a26bcc7f7818","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"azure\/gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usa
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 19:34:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/b495e829-93ee-4bd1-b345-a26bcc7f7818
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 19:34:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 19:34:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6150
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 19:34:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","call_sid":"fe83b14e-8998-4989-bbbe-b099b1041190","timezone":"America\/Los_Angeles","call_reason":"Emergency","from_number":"+917597872235","ivr_completed_at":"2026-07-07T14:04:58.561478"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 19:34:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Emergency
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 19:34:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6150 | status: in-progress | ivr_option: Emergency | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 19:34:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b495e829-93ee-4bd1-b345-a26bcc7f7818","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"azure\/gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usa
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 19:34:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/b495e829-93ee-4bd1-b345-a26bcc7f7818
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 19:34:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 19:34:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6150
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 19:34:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6150 | status: in-progress | ivr_option: Emergency | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 19:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 19:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 19:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 19:35:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5d102562-2967-4af1-8526-980f59dab397","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":114.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 19:35:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"35cb4a1b-3b30-47b2-88de-e9f2763c8824","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":33.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 19:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 19:35:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 19:35:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 19:35:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 19:35:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 19:35:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 19:35:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 19:36:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b495e829-93ee-4bd1-b345-a26bcc7f7818","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":9.68,"transcript":"assistant: Forbaxy Emergency.  \u092c\u0924\u093e\u0907\u090f, \u0915\u094d\u092f\u093e emergency \u0939\u0948\nuser:  \u0939\u093e\u0902 \u091c\u0940\nassistant:  \u092e\u0948\u0902 \u0938\u092e\u091d \u0930\u0939\u0940 \u0939\u0942\u0901, \u0915\u0943\u092a\u092f\u093e \u092c\u0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 19:36:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/b495e829-93ee-4bd1-b345-a26bcc7f7818
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 19:36:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 19:36:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6150
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 19:36:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6150 | status: call-disconnected | ivr_option: Emergency | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 19:37:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b495e829-93ee-4bd1-b345-a26bcc7f7818","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":115,"total_cost":12,"transcript":"assistant: Forbaxy Emergency.  \u092c\u0924\u093e\u0907\u090f, \u0915\u094d\u092f\u093e emergency \u0939\u0948\nuser:  \u0939\u093e\u0902 \u091c\u0940\nassistant:  \u092e\u0948\u0902 \u0938\u092e\u091d \u0930\u0939\u0940 \u0939\u0942\u0901, \u0915\u0943\u092a\u092f\u093e \u092c\u0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 19:37:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/b495e829-93ee-4bd1-b345-a26bcc7f7818
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 19:37:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 19:37:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6150
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 19:37:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6150 | status: completed | ivr_option: Emergency | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 19:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 19:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 19:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 19:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5d102562-2967-4af1-8526-980f59dab397","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":114.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 19:40:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"35cb4a1b-3b30-47b2-88de-e9f2763c8824","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":33.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 19:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 19:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 19:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 19:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 19:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 19:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 19:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 19:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 19:45:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 19:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 19:45:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5d102562-2967-4af1-8526-980f59dab397","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":114.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 19:45:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"35cb4a1b-3b30-47b2-88de-e9f2763c8824","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":33.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 19:45:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 19:45:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 19:45:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 19:45:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 19:45:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 19:45:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 19:45:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 19:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 19:50:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 19:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 19:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5d102562-2967-4af1-8526-980f59dab397","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":114.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 19:50:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"35cb4a1b-3b30-47b2-88de-e9f2763c8824","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":33.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 19:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 19:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 19:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 19:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 19:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 19:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 19:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 19:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 19:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 19:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 19:55:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5d102562-2967-4af1-8526-980f59dab397","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":114.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 19:55:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"35cb4a1b-3b30-47b2-88de-e9f2763c8824","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":33.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 19:55:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 19:55:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 19:55:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 19:55:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 19:55:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 19:55:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 19:55:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 20:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 20:00:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 20:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 20:00:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5d102562-2967-4af1-8526-980f59dab397","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":114.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 20:00:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"35cb4a1b-3b30-47b2-88de-e9f2763c8824","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":33.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 20:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 20:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 20:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 20:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 20:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 20:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 20:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 20:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 20:05:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 20:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 20:05:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5d102562-2967-4af1-8526-980f59dab397","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":114.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 20:05:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"35cb4a1b-3b30-47b2-88de-e9f2763c8824","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":33.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 20:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 20:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 20:05:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 20:05:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 20:05:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 20:05:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 20:05:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 20:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 20:10:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 20:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 20:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5d102562-2967-4af1-8526-980f59dab397","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":114.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 20:10:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"35cb4a1b-3b30-47b2-88de-e9f2763c8824","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":33.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 20:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 20:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 20:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 20:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 20:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 20:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 20:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 20:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 20:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 20:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 20:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5d102562-2967-4af1-8526-980f59dab397","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":114.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 20:15:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"35cb4a1b-3b30-47b2-88de-e9f2763c8824","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":33.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 20:15:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 20:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 20:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 20:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 20:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 20:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 20:15:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 20:19:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ea721e13-fdb3-456a-87b4-9265017cd652","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919829278
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 20:19:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/ea721e13-fdb3-456a-87b4-9265017cd652
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 20:19:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 20:19:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: ea721e13-fdb3-456a-87b4-9265017cd652
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-07 20:19:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 20:19:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-07 20:19:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6151 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 20:19:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ea721e13-fdb3-456a-87b4-9265017cd652","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 20:19:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/ea721e13-fdb3-456a-87b4-9265017cd652
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 20:19:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 20:19:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6151
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 20:19:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"b273a461-a46e-44ee-93f3-c1d4f14af7ea","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919829278566","ivr_completed_at":"2026-07-07T14:49:28.961797"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 20:19:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 20:19:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6151 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 20:19:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ea721e13-fdb3-456a-87b4-9265017cd652","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 20:19:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/ea721e13-fdb3-456a-87b4-9265017cd652
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 20:19:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 20:19:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6151
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 20:19:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"b273a461-a46e-44ee-93f3-c1d4f14af7ea","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919829278566","ivr_completed_at":"2026-07-07T14:49:28.961797"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 20:19:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 20:19:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6151 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 20:20:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ea721e13-fdb3-456a-87b4-9265017cd652","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":2.85,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser: DCA results were quickly followed\nassistant: I'm sorry, but I don't 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 20:20:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/ea721e13-fdb3-456a-87b4-9265017cd652
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 20:20:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 20:20:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6151
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 20:20:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"b273a461-a46e-44ee-93f3-c1d4f14af7ea","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919829278566","ivr_completed_at":"2026-07-07T14:49:28.961797"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 20:20:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 20:20:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6151 | status: call-disconnected | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 20:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 20:20:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 20:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 20:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5d102562-2967-4af1-8526-980f59dab397","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":114.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 20:20:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"ea721e13-fdb3-456a-87b4-9265017cd652","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":2.85,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 20:20:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 20:20:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 20:20:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 20:20:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 20:20:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 20:20:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 20:20:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 20:20:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ea721e13-fdb3-456a-87b4-9265017cd652","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":49,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser: DCA results were quickly followed\nassistant: I'm sorry, but I don't ha
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 20:20:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/ea721e13-fdb3-456a-87b4-9265017cd652
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 20:20:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 20:20:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6151
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 20:20:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"b273a461-a46e-44ee-93f3-c1d4f14af7ea","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919829278566","ivr_completed_at":"2026-07-07T14:49:28.961797"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 20:20:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 20:20:21 [13.203.39.153][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6151 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:611
2026-07-07 20:20:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-07 20:20:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6151 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 20:22:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"75f865fe-9afc-4085-b2db-718336b8f721","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919829278
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 20:22:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/75f865fe-9afc-4085-b2db-718336b8f721
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 20:22:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 20:22:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 75f865fe-9afc-4085-b2db-718336b8f721
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-07 20:22:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 20:22:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-07 20:22:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6152 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 20:22:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"75f865fe-9afc-4085-b2db-718336b8f721","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 20:22:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/75f865fe-9afc-4085-b2db-718336b8f721
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 20:22:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 20:22:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6152
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 20:22:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"212edb78-747a-4b27-80c8-2a1b3447934d","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919829278566","ivr_completed_at":"2026-07-07T14:52:52.729027"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 20:22:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 20:22:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6152 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 20:22:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"75f865fe-9afc-4085-b2db-718336b8f721","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 20:22:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/75f865fe-9afc-4085-b2db-718336b8f721
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 20:22:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 20:22:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6152
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 20:22:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"212edb78-747a-4b27-80c8-2a1b3447934d","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919829278566","ivr_completed_at":"2026-07-07T14:52:52.729027"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 20:22:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 20:22:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6152 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 20:23:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"75f865fe-9afc-4085-b2db-718336b8f721","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0.16,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\n","usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voi
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 20:23:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/75f865fe-9afc-4085-b2db-718336b8f721
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 20:23:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 20:23:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6152
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 20:23:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"212edb78-747a-4b27-80c8-2a1b3447934d","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919829278566","ivr_completed_at":"2026-07-07T14:52:52.729027"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 20:23:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 20:23:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6152 | status: call-disconnected | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 20:23:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"75f865fe-9afc-4085-b2db-718336b8f721","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":34,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\n","usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 20:23:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/75f865fe-9afc-4085-b2db-718336b8f721
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 20:23:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 20:23:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6152
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 20:23:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"212edb78-747a-4b27-80c8-2a1b3447934d","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919829278566","ivr_completed_at":"2026-07-07T14:52:52.729027"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 20:23:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 20:23:20 [13.203.39.153][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:611
2026-07-07 20:23:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6152 | status: completed | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 20:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 20:25:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 20:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 20:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5d102562-2967-4af1-8526-980f59dab397","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":114.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 20:25:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"75f865fe-9afc-4085-b2db-718336b8f721","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":34.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 20:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 20:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 20:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 20:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 20:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 20:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 20:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 20:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 20:30:06 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919829278566 HTTP:200 response:{"status":"queued","message":"done","execution_id":"196776b7-f32e-48f5-bc51-5fe6f2467228","run_id":"196776b7-f32e-48f5-bc51-5fe6f2467228"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2270
2026-07-07 20:30:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"196776b7-f32e-48f5-bc51-5fe6f2467228","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 20:30:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/196776b7-f32e-48f5-bc51-5fe6f2467228
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 20:30:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 20:30:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6153
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 20:30:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919829278566"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 20:30:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-07 20:30:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6153 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 20:30:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"196776b7-f32e-48f5-bc51-5fe6f2467228","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 20:30:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/196776b7-f32e-48f5-bc51-5fe6f2467228
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 20:30:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 20:30:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6153
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 20:30:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919829278566"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 20:30:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-07 20:30:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6153 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 20:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 20:30:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 20:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 20:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"196776b7-f32e-48f5-bc51-5fe6f2467228","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"voicemail_detection_enabled":true,"endpointing":100,"in
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 20:30:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"75f865fe-9afc-4085-b2db-718336b8f721","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":34.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 20:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 20:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 20:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 20:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 20:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 20:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 20:30:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 20:30:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 20:31:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"196776b7-f32e-48f5-bc51-5fe6f2467228","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 20:31:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/196776b7-f32e-48f5-bc51-5fe6f2467228
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 20:31:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: no-answer
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 20:31:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6153
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 20:31:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919829278566"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 20:31:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-07 20:31:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6153 | status: no-answer | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 20:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 20:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 20:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 20:35:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"196776b7-f32e-48f5-bc51-5fe6f2467228","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 20:35:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"75f865fe-9afc-4085-b2db-718336b8f721","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":34.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 20:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 20:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 20:35:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 20:35:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 20:35:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 20:35:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 20:35:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 20:35:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 20:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 20:40:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 20:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 20:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"196776b7-f32e-48f5-bc51-5fe6f2467228","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 20:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"75f865fe-9afc-4085-b2db-718336b8f721","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":34.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 20:40:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 20:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 20:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 20:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 20:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 20:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 20:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 20:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 20:42:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0c02c64b-6ddc-42aa-b6ad-7cb5d7092f5f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919352494
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 20:42:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0c02c64b-6ddc-42aa-b6ad-7cb5d7092f5f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 20:42:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 20:42:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 0c02c64b-6ddc-42aa-b6ad-7cb5d7092f5f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-07 20:42:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 20:42:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-07 20:42:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6154 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 20:42:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0c02c64b-6ddc-42aa-b6ad-7cb5d7092f5f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 20:42:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0c02c64b-6ddc-42aa-b6ad-7cb5d7092f5f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 20:42:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 20:42:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6154
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 20:42:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"8d673491-ee84-458e-bc82-adb6e67fe1ef","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919352494195","ivr_completed_at":"2026-07-07T15:12:58.837084"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 20:42:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 20:42:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6154 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 20:42:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0c02c64b-6ddc-42aa-b6ad-7cb5d7092f5f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 20:42:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0c02c64b-6ddc-42aa-b6ad-7cb5d7092f5f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 20:42:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 20:42:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6154
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 20:42:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"8d673491-ee84-458e-bc82-adb6e67fe1ef","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919352494195","ivr_completed_at":"2026-07-07T15:12:58.837084"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 20:42:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 20:42:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6154 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 20:43:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0c02c64b-6ddc-42aa-b6ad-7cb5d7092f5f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":4.53,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u092e\u0941\u091d\u0947 skin allergy \u0915\u0947 regarding appoint
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 20:43:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0c02c64b-6ddc-42aa-b6ad-7cb5d7092f5f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 20:43:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 20:43:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6154
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 20:43:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"8d673491-ee84-458e-bc82-adb6e67fe1ef","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919352494195","ivr_completed_at":"2026-07-07T15:12:58.837084"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 20:43:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 20:43:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6154 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 20:43:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0c02c64b-6ddc-42aa-b6ad-7cb5d7092f5f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":50,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u092e\u0941\u091d\u0947 skin allergy \u0915\u0947 regarding appointme
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 20:43:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0c02c64b-6ddc-42aa-b6ad-7cb5d7092f5f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 20:43:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 20:43:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6154
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 20:43:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"8d673491-ee84-458e-bc82-adb6e67fe1ef","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919352494195","ivr_completed_at":"2026-07-07T15:12:58.837084"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 20:43:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 20:43:42 [13.203.39.153][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6154 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:611
2026-07-07 20:43:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-07 20:43:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6154 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 20:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 20:45:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 20:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 20:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"196776b7-f32e-48f5-bc51-5fe6f2467228","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 20:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0c02c64b-6ddc-42aa-b6ad-7cb5d7092f5f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":50.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 20:45:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 20:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 20:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 20:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 20:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 20:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 20:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 20:45:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 20:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 20:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 20:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 20:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"196776b7-f32e-48f5-bc51-5fe6f2467228","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 20:50:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0c02c64b-6ddc-42aa-b6ad-7cb5d7092f5f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":50.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 20:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 20:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 20:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 20:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 20:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 20:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 20:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 20:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 20:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 20:55:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 20:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 20:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"196776b7-f32e-48f5-bc51-5fe6f2467228","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 20:55:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0c02c64b-6ddc-42aa-b6ad-7cb5d7092f5f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":50.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 20:55:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 20:55:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 20:55:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 20:55:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 20:55:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 20:55:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 20:55:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 20:55:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 21:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 21:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 21:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 21:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"196776b7-f32e-48f5-bc51-5fe6f2467228","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 21:00:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0c02c64b-6ddc-42aa-b6ad-7cb5d7092f5f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":50.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 21:00:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 21:00:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 21:00:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 21:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 21:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 21:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 21:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 21:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 21:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 21:05:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 21:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 21:05:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"196776b7-f32e-48f5-bc51-5fe6f2467228","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 21:05:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0c02c64b-6ddc-42aa-b6ad-7cb5d7092f5f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":50.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 21:05:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 21:05:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 21:05:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 21:05:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 21:05:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 21:05:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 21:05:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 21:05:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 21:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 21:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 21:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 21:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"196776b7-f32e-48f5-bc51-5fe6f2467228","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 21:10:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0c02c64b-6ddc-42aa-b6ad-7cb5d7092f5f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":50.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 21:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 21:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 21:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 21:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 21:10:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 21:10:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 21:10:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 21:10:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 21:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 21:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 21:15:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 21:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"196776b7-f32e-48f5-bc51-5fe6f2467228","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 21:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0c02c64b-6ddc-42aa-b6ad-7cb5d7092f5f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":50.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 21:15:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 21:15:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 21:15:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 21:15:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 21:15:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 21:15:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 21:15:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 21:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 21:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 21:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 21:20:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 21:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"196776b7-f32e-48f5-bc51-5fe6f2467228","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 21:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0c02c64b-6ddc-42aa-b6ad-7cb5d7092f5f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":50.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 21:20:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 21:20:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 21:20:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 21:20:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 21:20:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 21:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 21:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 21:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 21:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 21:25:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 21:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 21:25:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"196776b7-f32e-48f5-bc51-5fe6f2467228","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 21:25:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0c02c64b-6ddc-42aa-b6ad-7cb5d7092f5f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":50.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 21:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 21:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 21:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 21:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 21:25:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 21:25:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 21:25:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 21:25:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 21:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 21:30:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 21:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 21:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"196776b7-f32e-48f5-bc51-5fe6f2467228","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 21:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0c02c64b-6ddc-42aa-b6ad-7cb5d7092f5f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":50.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 21:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 21:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 21:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 21:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 21:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 21:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 21:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 21:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 21:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 21:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 21:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 21:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"196776b7-f32e-48f5-bc51-5fe6f2467228","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 21:35:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0c02c64b-6ddc-42aa-b6ad-7cb5d7092f5f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":50.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 21:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 21:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 21:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 21:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 21:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 21:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 21:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 21:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 21:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 21:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 21:40:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 21:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"196776b7-f32e-48f5-bc51-5fe6f2467228","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 21:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0c02c64b-6ddc-42aa-b6ad-7cb5d7092f5f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":50.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 21:40:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 21:40:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 21:40:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 21:40:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 21:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 21:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 21:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 21:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 21:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 21:45:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 21:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 21:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"196776b7-f32e-48f5-bc51-5fe6f2467228","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 21:45:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0c02c64b-6ddc-42aa-b6ad-7cb5d7092f5f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":50.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 21:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 21:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 21:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 21:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 21:45:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 21:45:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 21:45:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 21:45:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 21:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 21:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 21:50:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 21:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"196776b7-f32e-48f5-bc51-5fe6f2467228","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 21:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0c02c64b-6ddc-42aa-b6ad-7cb5d7092f5f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":50.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 21:50:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 21:50:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 21:50:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 21:50:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 21:50:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 21:50:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 21:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 21:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 21:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 21:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 21:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 21:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"196776b7-f32e-48f5-bc51-5fe6f2467228","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 21:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0c02c64b-6ddc-42aa-b6ad-7cb5d7092f5f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":50.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 21:55:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 21:55:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 21:55:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 21:55:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 21:55:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 21:55:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 21:55:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 21:55:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 22:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 22:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 22:00:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 22:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"196776b7-f32e-48f5-bc51-5fe6f2467228","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 22:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0c02c64b-6ddc-42aa-b6ad-7cb5d7092f5f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":50.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 22:00:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 22:00:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 22:00:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 22:00:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 22:00:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 22:00:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 22:00:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 22:00:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 22:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 22:05:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 22:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 22:05:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"196776b7-f32e-48f5-bc51-5fe6f2467228","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 22:05:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0c02c64b-6ddc-42aa-b6ad-7cb5d7092f5f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":50.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 22:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 22:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 22:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 22:05:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 22:05:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 22:05:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 22:05:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 22:05:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 22:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 22:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 22:10:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 22:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"196776b7-f32e-48f5-bc51-5fe6f2467228","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 22:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0c02c64b-6ddc-42aa-b6ad-7cb5d7092f5f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":50.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 22:10:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 22:10:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 22:10:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 22:10:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 22:10:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 22:10:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 22:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 22:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 22:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 22:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 22:15:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 22:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"196776b7-f32e-48f5-bc51-5fe6f2467228","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 22:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0c02c64b-6ddc-42aa-b6ad-7cb5d7092f5f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":50.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 22:15:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 22:15:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 22:15:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 22:15:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 22:15:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 22:15:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 22:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 22:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 22:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 22:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 22:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 22:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"196776b7-f32e-48f5-bc51-5fe6f2467228","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 22:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0c02c64b-6ddc-42aa-b6ad-7cb5d7092f5f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":50.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 22:20:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 22:20:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 22:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 22:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 22:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 22:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 22:20:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 22:20:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 22:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 22:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 22:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 22:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"196776b7-f32e-48f5-bc51-5fe6f2467228","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 22:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0c02c64b-6ddc-42aa-b6ad-7cb5d7092f5f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":50.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 22:25:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 22:25:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 22:25:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 22:25:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 22:25:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 22:25:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 22:25:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 22:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 22:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 22:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 22:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 22:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"196776b7-f32e-48f5-bc51-5fe6f2467228","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 22:30:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0c02c64b-6ddc-42aa-b6ad-7cb5d7092f5f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":50.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 22:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 22:30:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 22:30:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 22:30:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 22:30:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 22:30:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 22:30:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 22:30:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 22:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 22:35:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 22:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 22:35:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"196776b7-f32e-48f5-bc51-5fe6f2467228","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 22:35:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0c02c64b-6ddc-42aa-b6ad-7cb5d7092f5f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":50.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 22:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 22:35:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 22:35:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 22:35:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 22:35:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 22:35:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 22:35:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 22:35:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 22:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 22:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 22:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 22:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"196776b7-f32e-48f5-bc51-5fe6f2467228","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 22:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0c02c64b-6ddc-42aa-b6ad-7cb5d7092f5f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":50.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 22:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 22:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 22:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 22:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 22:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 22:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 22:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 22:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 22:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 22:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 22:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 22:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"196776b7-f32e-48f5-bc51-5fe6f2467228","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 22:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0c02c64b-6ddc-42aa-b6ad-7cb5d7092f5f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":50.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 22:45:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 22:45:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 22:45:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 22:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 22:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 22:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 22:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 22:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 22:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 22:50:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 22:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 22:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"196776b7-f32e-48f5-bc51-5fe6f2467228","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 22:50:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0c02c64b-6ddc-42aa-b6ad-7cb5d7092f5f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":50.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 22:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 22:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 22:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 22:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 22:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 22:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 22:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 22:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 22:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 22:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 22:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 22:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"196776b7-f32e-48f5-bc51-5fe6f2467228","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 22:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0c02c64b-6ddc-42aa-b6ad-7cb5d7092f5f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":50.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 22:55:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 22:55:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 22:55:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 22:55:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 22:55:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 22:55:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 22:55:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 22:55:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 22:56:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0744f06f-110b-43f9-a1e5-cfc8d2842298","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917073266
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 22:56:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0744f06f-110b-43f9-a1e5-cfc8d2842298
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 22:56:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 22:56:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 0744f06f-110b-43f9-a1e5-cfc8d2842298
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-07 22:56:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 22:56:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-07 22:56:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6155 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 22:56:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0744f06f-110b-43f9-a1e5-cfc8d2842298","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"azure\/gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usa
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 22:56:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0744f06f-110b-43f9-a1e5-cfc8d2842298
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 22:56:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 22:56:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6155
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 22:56:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","call_sid":"1447565b-485e-4fe3-bcb9-f954cdf1f907","timezone":"America\/Los_Angeles","call_reason":"Emergency","from_number":"+917073266362","ivr_completed_at":"2026-07-07T17:26:42.977877"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 22:56:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Emergency
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 22:56:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6155 | status: in-progress | ivr_option: Emergency | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 22:56:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0744f06f-110b-43f9-a1e5-cfc8d2842298","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"azure\/gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usa
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 22:56:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0744f06f-110b-43f9-a1e5-cfc8d2842298
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 22:56:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 22:56:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6155
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 22:56:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6155 | status: in-progress | ivr_option: Emergency | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 22:57:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0744f06f-110b-43f9-a1e5-cfc8d2842298","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":2.4,"transcript":"assistant: Forbaxy Emergency.  \u092c\u0924\u093e\u0907\u090f, \u0915\u094d\u092f\u093e emergency \u0939\u0948\nuser:  ma'am \u0905\u092d\u0940 \u0939\u0948 \u0928\u093e \u092e\u0948\u0902 patient \u0915\u094b \u0926\u093f\u0916\u093e\u0915\u0930 \u0932\u0947\u0915\u0930 \u0917\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 22:57:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0744f06f-110b-43f9-a1e5-cfc8d2842298
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 22:57:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 22:57:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6155
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 22:57:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6155 | status: call-disconnected | ivr_option: Emergency | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 22:57:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0744f06f-110b-43f9-a1e5-cfc8d2842298","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":54,"total_cost":6,"transcript":"assistant: Forbaxy Emergency.  \u092c\u0924\u093e\u0907\u090f, \u0915\u094d\u092f\u093e emergency \u0939\u0948\nuser:  ma'am \u0905\u092d\u0940 \u0939\u0948 \u0928\u093e \u092e\u0948\u0902 patient \u0915\u094b \u0926\u093f\u0916\u093e\u0915\u0930 \u0932\u0947\u0915\u0930 \u0917\u090
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 22:57:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0744f06f-110b-43f9-a1e5-cfc8d2842298
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 22:57:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 22:57:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6155
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 22:57:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6155 | status: completed | ivr_option: Emergency | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 22:57:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"96081d72-e9f4-4db8-a550-51471c826a67","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917073266
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 22:57:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/96081d72-e9f4-4db8-a550-51471c826a67
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 22:57:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 22:57:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 96081d72-e9f4-4db8-a550-51471c826a67
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-07 22:57:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 22:57:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-07 22:57:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6156 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 22:58:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"96081d72-e9f4-4db8-a550-51471c826a67","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"azure\/gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usa
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 22:58:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/96081d72-e9f4-4db8-a550-51471c826a67
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 22:58:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 22:58:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6156
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 22:58:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","call_sid":"4be34ea1-5c91-4e5f-a46c-5c4278285186","timezone":"America\/Los_Angeles","call_reason":"Emergency","from_number":"+917073266362","ivr_completed_at":"2026-07-07T17:28:11.177234"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-07 22:58:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Emergency
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-07 22:58:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6156 | status: in-progress | ivr_option: Emergency | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 22:58:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"96081d72-e9f4-4db8-a550-51471c826a67","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"azure\/gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usa
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 22:58:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/96081d72-e9f4-4db8-a550-51471c826a67
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 22:58:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 22:58:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6156
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 22:58:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6156 | status: in-progress | ivr_option: Emergency | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 22:58:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"96081d72-e9f4-4db8-a550-51471c826a67","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":2.91,"transcript":"assistant: Forbaxy Emergency.  \u092c\u0924\u093e\u0907\u090f, \u0915\u094d\u092f\u093e emergency \u0939\u0948\nuser:  \u092e\u0948\u0902 \u0905\u092d\u0940 patients \u0915\u094b \u0906\u092a\u0915\u0947 hospital \u092e\u0947\u0902 \u0926\u093f\u0916\u093e\u0924\u0947 \u0928\u0939
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 22:58:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/96081d72-e9f4-4db8-a550-51471c826a67
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 22:58:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 22:58:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6156
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 22:58:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6156 | status: call-disconnected | ivr_option: Emergency | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 22:58:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"96081d72-e9f4-4db8-a550-51471c826a67","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":53,"total_cost":6,"transcript":"assistant: Forbaxy Emergency.  \u092c\u0924\u093e\u0907\u090f, \u0915\u094d\u092f\u093e emergency \u0939\u0948\nuser:  \u092e\u0948\u0902 \u0905\u092d\u0940 patients \u0915\u094b \u0906\u092a\u0915\u0947 hospital \u092e\u0947\u0902 \u0926\u093f\u0916\u093e\u0924\u0947 \u0928\u0939\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-07 22:58:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/96081d72-e9f4-4db8-a550-51471c826a67
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-07 22:58:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-07 22:58:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6156
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-07 22:58:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6156 | status: completed | ivr_option: Emergency | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-07 23:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 23:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 23:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 23:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"196776b7-f32e-48f5-bc51-5fe6f2467228","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 23:00:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0c02c64b-6ddc-42aa-b6ad-7cb5d7092f5f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":50.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 23:00:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 23:00:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 23:00:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 23:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 23:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 23:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 23:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 23:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 23:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 23:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 23:05:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 23:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"196776b7-f32e-48f5-bc51-5fe6f2467228","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 23:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0c02c64b-6ddc-42aa-b6ad-7cb5d7092f5f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":50.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 23:05:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 23:05:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 23:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 23:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 23:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 23:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 23:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 23:05:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 23:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 23:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 23:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 23:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"196776b7-f32e-48f5-bc51-5fe6f2467228","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 23:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0c02c64b-6ddc-42aa-b6ad-7cb5d7092f5f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":50.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 23:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 23:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 23:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 23:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 23:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 23:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 23:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 23:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 23:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 23:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 23:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 23:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"196776b7-f32e-48f5-bc51-5fe6f2467228","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 23:15:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0c02c64b-6ddc-42aa-b6ad-7cb5d7092f5f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":50.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 23:15:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 23:15:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 23:15:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 23:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 23:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 23:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 23:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 23:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 23:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 23:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 23:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 23:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"196776b7-f32e-48f5-bc51-5fe6f2467228","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 23:20:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0c02c64b-6ddc-42aa-b6ad-7cb5d7092f5f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":50.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 23:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 23:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 23:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 23:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 23:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 23:20:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 23:20:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 23:20:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 23:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 23:25:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 23:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 23:25:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"196776b7-f32e-48f5-bc51-5fe6f2467228","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 23:25:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0c02c64b-6ddc-42aa-b6ad-7cb5d7092f5f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":50.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 23:25:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 23:25:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 23:25:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 23:25:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 23:25:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 23:25:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 23:25:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 23:25:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 23:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 23:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 23:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 23:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"196776b7-f32e-48f5-bc51-5fe6f2467228","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 23:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0c02c64b-6ddc-42aa-b6ad-7cb5d7092f5f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":50.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 23:30:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 23:30:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 23:30:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 23:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 23:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 23:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 23:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 23:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 23:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 23:35:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 23:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 23:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"196776b7-f32e-48f5-bc51-5fe6f2467228","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 23:35:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0c02c64b-6ddc-42aa-b6ad-7cb5d7092f5f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":50.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 23:35:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 23:35:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 23:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 23:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 23:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 23:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 23:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 23:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 23:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 23:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 23:40:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 23:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"196776b7-f32e-48f5-bc51-5fe6f2467228","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 23:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0c02c64b-6ddc-42aa-b6ad-7cb5d7092f5f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":50.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 23:40:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 23:40:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 23:40:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 23:40:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 23:40:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 23:40:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 23:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 23:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 23:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 23:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 23:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 23:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"196776b7-f32e-48f5-bc51-5fe6f2467228","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 23:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0c02c64b-6ddc-42aa-b6ad-7cb5d7092f5f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":50.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 23:45:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 23:45:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 23:45:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 23:45:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 23:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 23:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 23:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 23:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 23:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 23:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 23:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 23:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"196776b7-f32e-48f5-bc51-5fe6f2467228","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 23:50:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0c02c64b-6ddc-42aa-b6ad-7cb5d7092f5f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":50.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 23:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 23:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 23:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 23:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 23:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 23:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 23:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 23:50:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 23:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 23:55:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 23:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 23:55:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"196776b7-f32e-48f5-bc51-5fe6f2467228","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 23:55:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0c02c64b-6ddc-42aa-b6ad-7cb5d7092f5f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":50.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-07 23:55:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 23:55:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 23:55:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 23:55:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 23:55:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 23:55:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 23:55:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-07 23:55:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 00:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 00:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 00:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 00:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"196776b7-f32e-48f5-bc51-5fe6f2467228","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 00:00:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0c02c64b-6ddc-42aa-b6ad-7cb5d7092f5f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":50.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 00:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 00:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 00:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 00:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 00:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 00:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 00:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 00:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 00:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 00:05:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 00:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 00:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"196776b7-f32e-48f5-bc51-5fe6f2467228","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 00:05:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0c02c64b-6ddc-42aa-b6ad-7cb5d7092f5f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":50.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 00:05:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 00:05:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 00:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 00:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 00:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 00:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 00:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 00:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 00:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 00:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 00:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 00:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"196776b7-f32e-48f5-bc51-5fe6f2467228","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 00:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0c02c64b-6ddc-42aa-b6ad-7cb5d7092f5f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":50.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 00:10:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 00:10:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 00:10:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 00:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 00:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 00:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 00:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 00:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 00:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 00:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 00:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 00:15:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"196776b7-f32e-48f5-bc51-5fe6f2467228","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 00:15:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0c02c64b-6ddc-42aa-b6ad-7cb5d7092f5f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":50.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 00:15:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 00:15:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 00:15:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 00:15:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 00:15:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 00:15:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 00:15:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 00:15:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 00:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 00:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 00:20:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 00:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"196776b7-f32e-48f5-bc51-5fe6f2467228","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 00:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0c02c64b-6ddc-42aa-b6ad-7cb5d7092f5f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":50.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 00:20:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 00:20:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 00:20:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 00:20:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 00:20:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 00:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 00:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 00:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 00:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 00:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 00:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 00:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"196776b7-f32e-48f5-bc51-5fe6f2467228","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 00:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0c02c64b-6ddc-42aa-b6ad-7cb5d7092f5f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":50.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 00:25:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 00:25:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 00:25:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 00:25:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 00:25:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 00:25:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 00:25:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 00:25:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 00:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 00:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 00:30:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 00:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"196776b7-f32e-48f5-bc51-5fe6f2467228","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 00:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0c02c64b-6ddc-42aa-b6ad-7cb5d7092f5f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":50.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 00:30:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 00:30:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 00:30:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 00:30:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 00:30:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 00:30:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 00:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 00:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 00:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 00:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 00:35:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 00:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"196776b7-f32e-48f5-bc51-5fe6f2467228","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 00:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0c02c64b-6ddc-42aa-b6ad-7cb5d7092f5f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":50.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 00:35:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 00:35:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 00:35:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 00:35:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 00:35:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 00:35:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 00:35:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 00:35:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 00:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 00:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 00:40:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 00:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"196776b7-f32e-48f5-bc51-5fe6f2467228","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 00:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0c02c64b-6ddc-42aa-b6ad-7cb5d7092f5f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":50.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 00:40:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 00:40:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 00:40:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 00:40:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 00:40:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 00:40:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 00:40:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 00:40:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 00:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 00:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 00:45:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 00:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"196776b7-f32e-48f5-bc51-5fe6f2467228","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 00:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0c02c64b-6ddc-42aa-b6ad-7cb5d7092f5f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":50.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 00:45:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 00:45:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 00:45:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 00:45:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 00:45:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 00:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 00:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 00:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 00:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 00:50:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 00:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 00:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"196776b7-f32e-48f5-bc51-5fe6f2467228","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 00:50:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0c02c64b-6ddc-42aa-b6ad-7cb5d7092f5f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":50.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 00:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 00:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 00:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 00:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 00:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 00:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 00:50:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 00:50:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 00:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 00:55:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 00:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 00:55:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"196776b7-f32e-48f5-bc51-5fe6f2467228","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 00:55:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0c02c64b-6ddc-42aa-b6ad-7cb5d7092f5f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":50.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 00:55:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 00:55:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 00:55:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 00:55:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 00:55:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 00:55:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 00:55:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 00:55:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 01:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 01:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 01:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 01:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"196776b7-f32e-48f5-bc51-5fe6f2467228","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 01:00:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0c02c64b-6ddc-42aa-b6ad-7cb5d7092f5f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":50.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 01:00:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 01:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 01:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 01:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 01:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 01:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 01:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 01:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 01:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 01:05:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 01:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 01:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"196776b7-f32e-48f5-bc51-5fe6f2467228","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 01:05:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0c02c64b-6ddc-42aa-b6ad-7cb5d7092f5f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":50.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 01:05:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 01:05:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 01:05:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 01:05:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 01:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 01:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 01:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 01:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 01:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 01:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 01:10:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 01:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"196776b7-f32e-48f5-bc51-5fe6f2467228","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 01:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0c02c64b-6ddc-42aa-b6ad-7cb5d7092f5f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":50.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 01:10:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 01:10:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 01:10:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 01:10:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 01:10:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 01:10:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 01:10:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 01:10:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 01:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 01:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 01:15:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 01:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"196776b7-f32e-48f5-bc51-5fe6f2467228","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 01:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0c02c64b-6ddc-42aa-b6ad-7cb5d7092f5f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":50.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 01:15:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 01:15:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 01:15:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 01:15:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 01:15:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 01:15:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 01:15:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 01:15:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 01:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 01:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 01:20:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 01:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"196776b7-f32e-48f5-bc51-5fe6f2467228","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 01:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0c02c64b-6ddc-42aa-b6ad-7cb5d7092f5f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":50.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 01:20:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 01:20:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 01:20:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 01:20:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 01:20:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 01:20:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 01:20:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 01:20:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 01:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 01:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 01:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 01:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"196776b7-f32e-48f5-bc51-5fe6f2467228","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 01:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0c02c64b-6ddc-42aa-b6ad-7cb5d7092f5f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":50.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 01:25:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 01:25:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 01:25:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 01:25:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 01:25:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 01:25:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 01:25:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 01:25:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 01:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 01:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 01:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 01:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"196776b7-f32e-48f5-bc51-5fe6f2467228","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 01:30:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0c02c64b-6ddc-42aa-b6ad-7cb5d7092f5f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":50.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 01:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 01:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 01:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 01:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 01:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 01:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 01:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 01:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 01:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 01:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 01:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 01:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"196776b7-f32e-48f5-bc51-5fe6f2467228","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 01:35:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0c02c64b-6ddc-42aa-b6ad-7cb5d7092f5f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":50.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 01:35:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 01:35:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 01:35:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 01:35:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 01:35:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 01:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 01:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 01:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 01:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 01:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 01:40:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 01:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"196776b7-f32e-48f5-bc51-5fe6f2467228","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 01:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0c02c64b-6ddc-42aa-b6ad-7cb5d7092f5f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":50.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 01:40:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 01:40:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 01:40:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 01:40:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 01:40:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 01:40:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 01:40:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 01:40:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 01:45:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 01:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 01:45:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 01:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"196776b7-f32e-48f5-bc51-5fe6f2467228","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 01:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0c02c64b-6ddc-42aa-b6ad-7cb5d7092f5f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":50.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 01:45:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 01:45:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 01:45:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 01:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 01:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 01:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 01:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 01:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 01:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 01:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 01:50:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 01:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"196776b7-f32e-48f5-bc51-5fe6f2467228","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 01:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0c02c64b-6ddc-42aa-b6ad-7cb5d7092f5f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":50.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 01:50:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 01:50:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 01:50:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 01:50:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 01:50:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 01:50:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 01:50:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 01:50:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 01:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 01:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 01:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 01:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"196776b7-f32e-48f5-bc51-5fe6f2467228","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 01:55:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0c02c64b-6ddc-42aa-b6ad-7cb5d7092f5f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":50.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 01:55:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 01:55:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 01:55:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 01:55:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 01:55:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 01:55:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 01:55:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 01:55:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 02:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 02:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 02:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 02:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"196776b7-f32e-48f5-bc51-5fe6f2467228","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 02:00:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0c02c64b-6ddc-42aa-b6ad-7cb5d7092f5f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":50.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 02:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 02:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 02:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 02:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 02:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 02:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 02:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 02:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 02:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 02:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 02:05:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 02:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"196776b7-f32e-48f5-bc51-5fe6f2467228","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 02:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0c02c64b-6ddc-42aa-b6ad-7cb5d7092f5f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":50.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 02:05:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 02:05:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 02:05:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 02:05:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 02:05:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 02:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 02:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 02:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 02:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 02:10:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 02:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 02:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"196776b7-f32e-48f5-bc51-5fe6f2467228","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 02:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0c02c64b-6ddc-42aa-b6ad-7cb5d7092f5f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":50.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 02:10:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 02:10:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 02:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 02:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 02:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 02:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 02:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 02:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 02:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 02:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 02:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 02:15:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"196776b7-f32e-48f5-bc51-5fe6f2467228","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 02:15:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0c02c64b-6ddc-42aa-b6ad-7cb5d7092f5f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":50.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 02:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 02:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 02:15:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 02:15:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 02:15:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 02:15:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 02:15:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 02:15:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 02:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 02:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 02:20:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 02:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"196776b7-f32e-48f5-bc51-5fe6f2467228","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 02:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0c02c64b-6ddc-42aa-b6ad-7cb5d7092f5f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":50.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 02:20:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 02:20:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 02:20:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 02:20:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 02:20:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 02:20:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 02:20:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 02:20:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 02:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 02:25:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 02:25:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 02:25:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"196776b7-f32e-48f5-bc51-5fe6f2467228","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 02:25:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0c02c64b-6ddc-42aa-b6ad-7cb5d7092f5f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":50.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 02:25:19 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 02:25:19 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 02:25:19 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 02:25:20 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 02:25:20 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 02:25:20 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 02:25:20 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 02:25:20 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 02:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 02:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 02:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 02:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"196776b7-f32e-48f5-bc51-5fe6f2467228","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 02:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0c02c64b-6ddc-42aa-b6ad-7cb5d7092f5f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":50.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 02:30:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 02:30:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 02:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 02:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 02:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 02:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 02:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 02:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 02:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 02:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 02:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 02:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"196776b7-f32e-48f5-bc51-5fe6f2467228","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 02:35:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0c02c64b-6ddc-42aa-b6ad-7cb5d7092f5f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":50.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 02:35:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 02:35:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 02:35:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 02:35:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 02:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 02:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 02:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 02:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 02:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 02:40:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 02:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 02:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"196776b7-f32e-48f5-bc51-5fe6f2467228","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 02:40:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0c02c64b-6ddc-42aa-b6ad-7cb5d7092f5f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":50.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 02:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 02:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 02:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 02:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 02:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 02:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 02:40:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 02:40:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 02:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 02:45:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 02:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 02:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"196776b7-f32e-48f5-bc51-5fe6f2467228","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 02:45:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0c02c64b-6ddc-42aa-b6ad-7cb5d7092f5f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":50.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 02:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 02:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 02:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 02:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 02:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 02:45:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 02:45:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 02:45:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 02:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 02:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 02:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 02:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"196776b7-f32e-48f5-bc51-5fe6f2467228","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 02:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0c02c64b-6ddc-42aa-b6ad-7cb5d7092f5f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":50.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 02:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 02:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 02:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 02:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 02:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 02:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 02:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 02:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 02:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 02:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 02:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 02:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"196776b7-f32e-48f5-bc51-5fe6f2467228","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 02:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0c02c64b-6ddc-42aa-b6ad-7cb5d7092f5f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":50.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 02:55:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 02:55:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 02:55:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 02:55:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 02:55:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 02:55:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 02:55:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 02:55:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 03:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 03:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 03:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 03:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"196776b7-f32e-48f5-bc51-5fe6f2467228","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 03:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0c02c64b-6ddc-42aa-b6ad-7cb5d7092f5f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":50.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 03:00:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 03:00:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 03:00:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 03:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 03:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 03:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 03:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 03:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 03:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 03:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 03:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 03:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"196776b7-f32e-48f5-bc51-5fe6f2467228","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 03:05:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0c02c64b-6ddc-42aa-b6ad-7cb5d7092f5f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":50.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 03:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 03:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 03:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 03:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 03:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 03:05:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 03:05:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 03:05:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 03:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 03:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 03:10:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 03:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"196776b7-f32e-48f5-bc51-5fe6f2467228","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 03:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0c02c64b-6ddc-42aa-b6ad-7cb5d7092f5f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":50.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 03:10:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 03:10:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 03:10:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 03:10:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 03:10:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 03:10:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 03:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 03:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 03:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 03:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 03:15:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 03:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"196776b7-f32e-48f5-bc51-5fe6f2467228","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 03:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0c02c64b-6ddc-42aa-b6ad-7cb5d7092f5f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":50.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 03:15:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 03:15:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 03:15:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 03:15:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 03:15:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 03:15:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 03:15:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 03:15:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 03:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 03:20:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 03:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 03:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"196776b7-f32e-48f5-bc51-5fe6f2467228","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 03:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0c02c64b-6ddc-42aa-b6ad-7cb5d7092f5f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":50.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 03:20:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 03:20:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 03:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 03:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 03:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 03:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 03:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 03:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 03:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 03:25:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 03:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 03:25:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"196776b7-f32e-48f5-bc51-5fe6f2467228","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 03:25:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0c02c64b-6ddc-42aa-b6ad-7cb5d7092f5f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":50.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 03:25:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 03:25:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 03:25:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 03:25:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 03:25:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 03:25:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 03:25:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 03:25:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 03:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 03:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 03:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 03:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"196776b7-f32e-48f5-bc51-5fe6f2467228","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 03:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0c02c64b-6ddc-42aa-b6ad-7cb5d7092f5f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":50.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 03:30:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 03:30:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 03:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 03:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 03:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 03:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 03:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 03:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 03:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 03:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 03:35:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 03:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"196776b7-f32e-48f5-bc51-5fe6f2467228","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 03:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0c02c64b-6ddc-42aa-b6ad-7cb5d7092f5f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":50.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 03:35:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 03:35:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 03:35:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 03:35:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 03:35:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 03:35:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 03:35:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 03:35:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 03:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 03:40:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 03:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 03:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"196776b7-f32e-48f5-bc51-5fe6f2467228","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 03:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0c02c64b-6ddc-42aa-b6ad-7cb5d7092f5f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":50.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 03:40:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 03:40:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 03:40:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 03:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 03:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 03:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 03:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 03:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 03:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 03:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 03:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 03:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"196776b7-f32e-48f5-bc51-5fe6f2467228","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 03:45:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0c02c64b-6ddc-42aa-b6ad-7cb5d7092f5f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":50.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 03:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 03:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 03:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 03:45:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 03:45:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 03:45:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 03:45:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 03:45:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 03:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 03:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 03:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 03:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"196776b7-f32e-48f5-bc51-5fe6f2467228","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 03:50:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0c02c64b-6ddc-42aa-b6ad-7cb5d7092f5f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":50.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 03:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 03:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 03:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 03:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 03:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 03:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 03:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 03:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 03:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 03:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 03:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 03:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"196776b7-f32e-48f5-bc51-5fe6f2467228","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 03:55:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0c02c64b-6ddc-42aa-b6ad-7cb5d7092f5f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":50.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 03:55:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 03:55:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 03:55:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 03:55:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 03:55:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 03:55:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 03:55:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 03:55:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 04:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 04:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 04:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 04:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"196776b7-f32e-48f5-bc51-5fe6f2467228","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 04:00:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0c02c64b-6ddc-42aa-b6ad-7cb5d7092f5f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":50.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 04:00:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 04:00:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 04:00:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 04:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 04:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 04:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 04:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 04:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 04:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 04:05:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 04:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 04:05:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"196776b7-f32e-48f5-bc51-5fe6f2467228","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 04:05:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0c02c64b-6ddc-42aa-b6ad-7cb5d7092f5f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":50.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 04:05:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 04:05:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 04:05:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 04:05:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 04:05:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 04:05:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 04:05:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 04:05:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 04:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 04:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 04:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 04:10:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"196776b7-f32e-48f5-bc51-5fe6f2467228","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 04:10:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0c02c64b-6ddc-42aa-b6ad-7cb5d7092f5f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":50.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 04:10:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 04:10:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 04:10:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 04:10:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 04:10:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 04:10:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 04:10:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 04:10:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 04:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 04:20:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 04:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 04:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"196776b7-f32e-48f5-bc51-5fe6f2467228","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 04:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0c02c64b-6ddc-42aa-b6ad-7cb5d7092f5f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":50.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 04:20:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 04:20:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 04:20:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 04:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 04:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 04:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 04:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 04:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 04:22:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"9b025677-0c94-43f4-8110-a02db7b68f48","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918875786
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 04:22:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/9b025677-0c94-43f4-8110-a02db7b68f48
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 04:22:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 04:22:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 9b025677-0c94-43f4-8110-a02db7b68f48
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-08 04:22:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 04:22:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 04:22:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6157 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 04:23:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"9b025677-0c94-43f4-8110-a02db7b68f48","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 04:23:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/9b025677-0c94-43f4-8110-a02db7b68f48
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 04:23:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 04:23:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6157
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 04:23:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 04:23:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 04:23:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6157 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 04:23:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"9b025677-0c94-43f4-8110-a02db7b68f48","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"output":55}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 04:23:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/9b025677-0c94-43f4-8110-a02db7b68f48
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 04:23:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 04:23:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6157
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 04:23:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 04:23:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 04:23:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6157 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 04:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 04:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 04:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 04:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"196776b7-f32e-48f5-bc51-5fe6f2467228","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 04:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9b025677-0c94-43f4-8110-a02db7b68f48","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 04:25:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 04:25:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 04:25:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 04:25:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 04:25:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 04:25:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 04:25:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 04:25:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 04:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 04:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 04:35:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 04:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"196776b7-f32e-48f5-bc51-5fe6f2467228","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 04:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9b025677-0c94-43f4-8110-a02db7b68f48","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 04:35:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 04:35:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 04:35:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 04:35:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 04:35:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 04:35:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 04:35:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 04:35:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 04:40:04 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +918875786157 HTTP:200 response:{"status":"queued","message":"done","execution_id":"d6e85b82-f0d7-42fc-8017-3f7a51ddb527","run_id":"d6e85b82-f0d7-42fc-8017-3f7a51ddb527"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2270
2026-07-08 04:40:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d6e85b82-f0d7-42fc-8017-3f7a51ddb527","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 04:40:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d6e85b82-f0d7-42fc-8017-3f7a51ddb527
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 04:40:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 04:40:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: d6e85b82-f0d7-42fc-8017-3f7a51ddb527
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-08 04:40:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918875786157"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 04:40:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 04:40:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6158 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 04:40:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d6e85b82-f0d7-42fc-8017-3f7a51ddb527","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 04:40:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d6e85b82-f0d7-42fc-8017-3f7a51ddb527
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 04:40:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 04:40:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6158
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 04:40:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918875786157"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 04:40:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 04:40:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6158 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 04:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 04:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 04:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 04:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"d6e85b82-f0d7-42fc-8017-3f7a51ddb527","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 04:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9b025677-0c94-43f4-8110-a02db7b68f48","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 04:40:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 04:40:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 04:40:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 04:40:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 04:40:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 04:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 04:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 04:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 04:40:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d6e85b82-f0d7-42fc-8017-3f7a51ddb527","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 04:40:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d6e85b82-f0d7-42fc-8017-3f7a51ddb527
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 04:40:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 04:40:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6158
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 04:40:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918875786157"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 04:40:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 04:40:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6158 | status: in-progress | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 04:40:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d6e85b82-f0d7-42fc-8017-3f7a51ddb527","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":2,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u093
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 04:40:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d6e85b82-f0d7-42fc-8017-3f7a51ddb527
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 04:40:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 04:40:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6158
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 04:40:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918875786157"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 04:40:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:637
2026-07-08 04:40:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6158 | status: call-disconnected | ivr_option: No input | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 04:41:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d6e85b82-f0d7-42fc-8017-3f7a51ddb527","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":22,"total_cost":3,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 04:41:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d6e85b82-f0d7-42fc-8017-3f7a51ddb527
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 04:41:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 04:41:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6158
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 04:41:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918875786157"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 04:41:04 [13.203.39.153][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6158 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:636
2026-07-08 04:41:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: Outbound Followup
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:637
2026-07-08 04:41:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6158 | status: completed | ivr_option: Outbound Followup | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 04:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 04:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 04:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 04:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"d6e85b82-f0d7-42fc-8017-3f7a51ddb527","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 04:45:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9b025677-0c94-43f4-8110-a02db7b68f48","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 04:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 04:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 04:45:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 04:45:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 04:45:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 04:45:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 04:45:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 04:45:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 04:50:31 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 04:50:32 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 04:50:37 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 04:50:37 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"d6e85b82-f0d7-42fc-8017-3f7a51ddb527","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 04:50:38 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9b025677-0c94-43f4-8110-a02db7b68f48","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 04:50:39 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 04:50:39 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 04:50:39 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 04:50:39 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 04:50:39 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 04:50:40 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 04:50:40 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 04:50:40 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 05:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 05:00:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 05:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 05:00:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"d6e85b82-f0d7-42fc-8017-3f7a51ddb527","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 05:00:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9b025677-0c94-43f4-8110-a02db7b68f48","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 05:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 05:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 05:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 05:00:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 05:00:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 05:00:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 05:00:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 05:00:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 05:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 05:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 05:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 05:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"d6e85b82-f0d7-42fc-8017-3f7a51ddb527","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 05:05:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9b025677-0c94-43f4-8110-a02db7b68f48","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 05:05:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 05:05:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 05:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 05:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 05:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 05:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 05:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 05:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 05:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 05:10:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 05:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 05:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"d6e85b82-f0d7-42fc-8017-3f7a51ddb527","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 05:10:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9b025677-0c94-43f4-8110-a02db7b68f48","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 05:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 05:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 05:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 05:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 05:10:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 05:10:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 05:10:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 05:10:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 05:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 05:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 05:15:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 05:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"d6e85b82-f0d7-42fc-8017-3f7a51ddb527","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 05:15:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9b025677-0c94-43f4-8110-a02db7b68f48","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 05:15:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 05:15:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 05:15:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 05:15:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 05:15:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 05:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 05:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 05:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 05:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 05:20:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 05:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 05:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"d6e85b82-f0d7-42fc-8017-3f7a51ddb527","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 05:20:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9b025677-0c94-43f4-8110-a02db7b68f48","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 05:20:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 05:20:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 05:20:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 05:20:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 05:20:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 05:20:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 05:20:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 05:20:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 05:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 05:25:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 05:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 05:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"d6e85b82-f0d7-42fc-8017-3f7a51ddb527","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 05:25:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9b025677-0c94-43f4-8110-a02db7b68f48","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 05:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 05:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 05:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 05:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 05:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 05:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 05:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 05:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 05:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 05:30:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 05:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 05:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"d6e85b82-f0d7-42fc-8017-3f7a51ddb527","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 05:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9b025677-0c94-43f4-8110-a02db7b68f48","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 05:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 05:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 05:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 05:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 05:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 05:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 05:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 05:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 05:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 05:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 05:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 05:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"d6e85b82-f0d7-42fc-8017-3f7a51ddb527","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 05:35:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9b025677-0c94-43f4-8110-a02db7b68f48","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 05:35:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 05:35:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 05:35:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 05:35:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 05:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 05:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 05:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 05:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 05:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 05:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 05:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 05:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"d6e85b82-f0d7-42fc-8017-3f7a51ddb527","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 05:40:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9b025677-0c94-43f4-8110-a02db7b68f48","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 05:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 05:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 05:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 05:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 05:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 05:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 05:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 05:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 05:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 05:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 05:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 05:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"d6e85b82-f0d7-42fc-8017-3f7a51ddb527","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 05:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9b025677-0c94-43f4-8110-a02db7b68f48","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 05:45:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 05:45:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 05:45:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 05:45:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 05:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 05:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 05:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 05:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 05:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 05:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 05:50:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 05:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"d6e85b82-f0d7-42fc-8017-3f7a51ddb527","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 05:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9b025677-0c94-43f4-8110-a02db7b68f48","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 05:50:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 05:50:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 05:50:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 05:50:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 05:50:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 05:50:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 05:50:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 05:50:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 06:00:39 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 06:00:40 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 06:00:44 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 06:00:45 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"d6e85b82-f0d7-42fc-8017-3f7a51ddb527","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 06:00:46 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9b025677-0c94-43f4-8110-a02db7b68f48","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 06:00:47 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 06:00:47 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 06:00:47 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 06:00:47 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 06:00:47 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 06:00:47 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 06:00:48 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 06:00:48 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 06:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 06:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 06:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 06:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"d6e85b82-f0d7-42fc-8017-3f7a51ddb527","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 06:05:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9b025677-0c94-43f4-8110-a02db7b68f48","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 06:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 06:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 06:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 06:05:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 06:05:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 06:05:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 06:05:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 06:05:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 06:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 06:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 06:10:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 06:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"d6e85b82-f0d7-42fc-8017-3f7a51ddb527","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 06:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9b025677-0c94-43f4-8110-a02db7b68f48","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 06:10:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 06:10:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 06:10:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 06:10:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 06:10:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 06:10:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 06:10:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 06:10:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 06:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 06:15:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 06:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 06:15:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"d6e85b82-f0d7-42fc-8017-3f7a51ddb527","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 06:15:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9b025677-0c94-43f4-8110-a02db7b68f48","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 06:15:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 06:15:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 06:15:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 06:15:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 06:15:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 06:15:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 06:15:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 06:15:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 06:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 06:20:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 06:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 06:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"d6e85b82-f0d7-42fc-8017-3f7a51ddb527","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 06:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9b025677-0c94-43f4-8110-a02db7b68f48","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 06:20:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 06:20:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 06:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 06:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 06:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 06:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 06:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 06:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 06:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 06:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 06:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 06:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"d6e85b82-f0d7-42fc-8017-3f7a51ddb527","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 06:25:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9b025677-0c94-43f4-8110-a02db7b68f48","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 06:25:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 06:25:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 06:25:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 06:25:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 06:25:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 06:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 06:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 06:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 06:30:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 06:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 06:30:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 06:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"d6e85b82-f0d7-42fc-8017-3f7a51ddb527","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 06:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9b025677-0c94-43f4-8110-a02db7b68f48","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 06:30:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 06:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 06:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 06:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 06:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 06:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 06:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 06:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 06:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 06:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 06:35:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 06:35:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"d6e85b82-f0d7-42fc-8017-3f7a51ddb527","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 06:35:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9b025677-0c94-43f4-8110-a02db7b68f48","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 06:35:19 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 06:35:19 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 06:35:19 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 06:35:20 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 06:35:20 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 06:35:20 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 06:35:20 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 06:35:20 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 06:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 06:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 06:40:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 06:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"d6e85b82-f0d7-42fc-8017-3f7a51ddb527","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 06:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9b025677-0c94-43f4-8110-a02db7b68f48","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 06:40:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 06:40:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 06:40:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 06:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 06:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 06:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 06:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 06:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 06:45:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 06:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 06:45:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 06:45:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"d6e85b82-f0d7-42fc-8017-3f7a51ddb527","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 06:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9b025677-0c94-43f4-8110-a02db7b68f48","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 06:45:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 06:45:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 06:45:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 06:45:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 06:45:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 06:45:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 06:45:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 06:45:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 06:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 06:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 06:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 06:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"d6e85b82-f0d7-42fc-8017-3f7a51ddb527","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 06:50:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9b025677-0c94-43f4-8110-a02db7b68f48","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 06:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 06:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 06:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 06:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 06:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 06:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 06:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 06:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 06:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 06:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 06:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 06:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"d6e85b82-f0d7-42fc-8017-3f7a51ddb527","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 06:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9b025677-0c94-43f4-8110-a02db7b68f48","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 06:55:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 06:55:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 06:55:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 06:55:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 06:55:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 06:55:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 06:55:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 06:55:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 07:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 07:00:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 07:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 07:00:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"d6e85b82-f0d7-42fc-8017-3f7a51ddb527","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 07:00:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9b025677-0c94-43f4-8110-a02db7b68f48","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 07:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 07:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 07:00:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 07:00:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 07:00:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 07:00:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 07:00:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 07:00:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 07:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 07:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 07:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 07:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"d6e85b82-f0d7-42fc-8017-3f7a51ddb527","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 07:05:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9b025677-0c94-43f4-8110-a02db7b68f48","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 07:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 07:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 07:05:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 07:05:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 07:05:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 07:05:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 07:05:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 07:05:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 07:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 07:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 07:10:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 07:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"d6e85b82-f0d7-42fc-8017-3f7a51ddb527","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 07:10:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9b025677-0c94-43f4-8110-a02db7b68f48","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 07:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 07:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 07:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 07:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 07:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 07:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 07:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 07:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 07:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 07:15:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 07:15:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 07:15:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"d6e85b82-f0d7-42fc-8017-3f7a51ddb527","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 07:15:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9b025677-0c94-43f4-8110-a02db7b68f48","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 07:15:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 07:15:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 07:15:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 07:15:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 07:15:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 07:15:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 07:15:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 07:15:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 07:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 07:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 07:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 07:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"d6e85b82-f0d7-42fc-8017-3f7a51ddb527","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 07:20:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9b025677-0c94-43f4-8110-a02db7b68f48","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 07:20:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 07:20:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 07:20:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 07:20:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 07:20:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 07:20:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 07:20:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 07:20:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 07:25:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 07:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 07:25:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 07:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"d6e85b82-f0d7-42fc-8017-3f7a51ddb527","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 07:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9b025677-0c94-43f4-8110-a02db7b68f48","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 07:25:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 07:25:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 07:25:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 07:25:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 07:25:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 07:25:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 07:25:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 07:25:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 07:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 07:35:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 07:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 07:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"d6e85b82-f0d7-42fc-8017-3f7a51ddb527","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 07:35:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9b025677-0c94-43f4-8110-a02db7b68f48","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 07:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 07:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 07:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 07:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 07:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 07:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 07:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 07:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 07:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 07:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 07:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 07:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"d6e85b82-f0d7-42fc-8017-3f7a51ddb527","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 07:40:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9b025677-0c94-43f4-8110-a02db7b68f48","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 07:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 07:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 07:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 07:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 07:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 07:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 07:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 07:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 07:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 07:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 07:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 07:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"d6e85b82-f0d7-42fc-8017-3f7a51ddb527","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 07:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9b025677-0c94-43f4-8110-a02db7b68f48","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 07:45:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 07:45:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 07:45:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 07:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 07:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 07:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 07:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 07:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 07:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 07:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 07:50:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 07:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"d6e85b82-f0d7-42fc-8017-3f7a51ddb527","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 07:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9b025677-0c94-43f4-8110-a02db7b68f48","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 07:50:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 07:50:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 07:50:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 07:50:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 07:50:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 07:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 07:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 07:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 07:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 07:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 07:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 07:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"d6e85b82-f0d7-42fc-8017-3f7a51ddb527","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 07:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9b025677-0c94-43f4-8110-a02db7b68f48","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 07:55:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 07:55:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 07:55:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 07:55:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 07:55:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 07:55:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 07:55:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 07:55:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 08:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 08:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 08:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 08:00:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"d6e85b82-f0d7-42fc-8017-3f7a51ddb527","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 08:00:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9b025677-0c94-43f4-8110-a02db7b68f48","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 08:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 08:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 08:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 08:00:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 08:00:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 08:00:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 08:00:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 08:00:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 08:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 08:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 08:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 08:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"d6e85b82-f0d7-42fc-8017-3f7a51ddb527","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 08:05:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9b025677-0c94-43f4-8110-a02db7b68f48","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 08:05:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 08:05:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 08:05:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 08:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 08:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 08:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 08:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 08:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 08:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 08:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 08:10:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 08:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"d6e85b82-f0d7-42fc-8017-3f7a51ddb527","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 08:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9b025677-0c94-43f4-8110-a02db7b68f48","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 08:10:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 08:10:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 08:10:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 08:10:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 08:10:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 08:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 08:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 08:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 08:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 08:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 08:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 08:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"d6e85b82-f0d7-42fc-8017-3f7a51ddb527","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 08:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9b025677-0c94-43f4-8110-a02db7b68f48","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 08:20:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 08:20:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 08:20:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 08:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 08:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 08:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 08:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 08:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 08:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 08:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 08:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 08:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"d6e85b82-f0d7-42fc-8017-3f7a51ddb527","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 08:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9b025677-0c94-43f4-8110-a02db7b68f48","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 08:30:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 08:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 08:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 08:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 08:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 08:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 08:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 08:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 08:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 08:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 08:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 08:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"d6e85b82-f0d7-42fc-8017-3f7a51ddb527","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 08:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9b025677-0c94-43f4-8110-a02db7b68f48","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 08:35:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 08:35:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 08:35:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 08:35:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 08:35:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 08:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 08:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 08:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 08:37:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"701187c0-25af-4c88-b6ae-7e69bb35e444","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919929605
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 08:37:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/701187c0-25af-4c88-b6ae-7e69bb35e444
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 08:37:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 08:37:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 701187c0-25af-4c88-b6ae-7e69bb35e444
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-08 08:37:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 08:37:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 08:37:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6159 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 08:37:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"701187c0-25af-4c88-b6ae-7e69bb35e444","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 08:37:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/701187c0-25af-4c88-b6ae-7e69bb35e444
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 08:37:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 08:37:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6159
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 08:37:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"d9ddc71a-ad2a-4199-bbcb-57fcda632426","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919929605797","ivr_completed_at":"2026-07-08T03:07:40.859031"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 08:37:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-08 08:37:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6159 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 08:37:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"701187c0-25af-4c88-b6ae-7e69bb35e444","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 08:37:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/701187c0-25af-4c88-b6ae-7e69bb35e444
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 08:37:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 08:37:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6159
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 08:37:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"d9ddc71a-ad2a-4199-bbcb-57fcda632426","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919929605797","ivr_completed_at":"2026-07-08T03:07:40.859031"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 08:37:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-08 08:37:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6159 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 08:38:23 [13.203.39.153][-][-][info][bolna] [knowledge][working] Direct name match "<span class="hl">Mahesh Kulhari</span>" → Dr. Mahesh Kulhari
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1535
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1829
2026-07-08 08:38:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"701187c0-25af-4c88-b6ae-7e69bb35e444","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":4.23,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u092e\u0948\u0902 \u092f\u0939 \u092a\u0942\u091b\u0928\u093e \u091
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 08:38:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/701187c0-25af-4c88-b6ae-7e69bb35e444
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 08:38:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 08:38:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6159
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 08:38:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"d9ddc71a-ad2a-4199-bbcb-57fcda632426","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919929605797","ivr_completed_at":"2026-07-08T03:07:40.859031"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 08:38:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-08 08:38:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6159 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 08:39:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"701187c0-25af-4c88-b6ae-7e69bb35e444","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":91,"total_cost":12,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u092e\u0948\u0902 \u092f\u0939 \u092a\u0942\u091b\u0928\u093e \u091a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 08:39:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/701187c0-25af-4c88-b6ae-7e69bb35e444
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 08:39:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 08:39:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6159
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 08:39:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"d9ddc71a-ad2a-4199-bbcb-57fcda632426","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919929605797","ivr_completed_at":"2026-07-08T03:07:40.859031"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 08:39:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-08 08:39:11 [13.203.39.153][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6159 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:611
2026-07-08 08:39:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-08 08:39:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6159 | status: completed | ivr_option: General Queries | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 08:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 08:40:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 08:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 08:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"d6e85b82-f0d7-42fc-8017-3f7a51ddb527","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 08:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"701187c0-25af-4c88-b6ae-7e69bb35e444","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":91.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 08:40:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 08:40:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 08:40:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 08:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 08:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 08:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 08:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 08:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 08:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 08:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 08:45:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 08:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"d6e85b82-f0d7-42fc-8017-3f7a51ddb527","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 08:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"701187c0-25af-4c88-b6ae-7e69bb35e444","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":91.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 08:45:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 08:45:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 08:45:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 08:45:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 08:45:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 08:45:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 08:45:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 08:45:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 08:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 08:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 08:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 08:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"d6e85b82-f0d7-42fc-8017-3f7a51ddb527","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 08:50:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"701187c0-25af-4c88-b6ae-7e69bb35e444","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":91.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 08:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 08:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 08:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 08:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 08:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 08:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 08:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 08:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 08:52:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5c0a7b3f-e963-4fdd-a981-65da9bde814d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919660370
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 08:52:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5c0a7b3f-e963-4fdd-a981-65da9bde814d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 08:52:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 08:52:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 5c0a7b3f-e963-4fdd-a981-65da9bde814d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-08 08:52:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 08:52:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 08:52:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6160 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 08:52:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5c0a7b3f-e963-4fdd-a981-65da9bde814d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 08:52:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5c0a7b3f-e963-4fdd-a981-65da9bde814d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 08:52:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 08:52:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6160
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 08:52:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"a8ba33e0-53a8-4dbc-a35e-3af7a13156ad","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919660370719","ivr_completed_at":"2026-07-08T03:22:54.695684"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 08:52:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-08 08:52:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6160 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 08:52:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5c0a7b3f-e963-4fdd-a981-65da9bde814d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 08:52:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5c0a7b3f-e963-4fdd-a981-65da9bde814d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 08:52:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 08:52:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6160
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 08:52:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"a8ba33e0-53a8-4dbc-a35e-3af7a13156ad","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919660370719","ivr_completed_at":"2026-07-08T03:22:54.695684"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 08:52:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-08 08:52:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6160 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 08:53:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5c0a7b3f-e963-4fdd-a981-65da9bde814d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0.41,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nassistant: \u0906\u092a\u0915\u093e \u0926\u093f\u0928 \u0936\u0941\u092d \
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 08:53:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5c0a7b3f-e963-4fdd-a981-65da9bde814d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 08:53:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 08:53:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6160
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 08:53:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"a8ba33e0-53a8-4dbc-a35e-3af7a13156ad","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919660370719","ivr_completed_at":"2026-07-08T03:22:54.695684"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 08:53:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-08 08:53:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6160 | status: call-disconnected | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 08:53:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5c0a7b3f-e963-4fdd-a981-65da9bde814d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":31,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nassistant: \u0906\u092a\u0915\u093e \u0926\u093f\u0928 \u0936\u0941\u092d \u0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 08:53:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5c0a7b3f-e963-4fdd-a981-65da9bde814d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 08:53:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 08:53:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6160
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 08:53:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"a8ba33e0-53a8-4dbc-a35e-3af7a13156ad","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919660370719","ivr_completed_at":"2026-07-08T03:22:54.695684"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 08:53:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-08 08:53:25 [13.203.39.153][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:611
2026-07-08 08:53:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6160 | status: completed | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 08:55:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a8e7c648-a7c8-447e-baf5-84abc2085222","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919660370
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 08:55:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a8e7c648-a7c8-447e-baf5-84abc2085222
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 08:55:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 08:55:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: a8e7c648-a7c8-447e-baf5-84abc2085222
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-08 08:55:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 08:55:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 08:55:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6161 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 08:55:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a8e7c648-a7c8-447e-baf5-84abc2085222","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 08:55:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a8e7c648-a7c8-447e-baf5-84abc2085222
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 08:55:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 08:55:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6161
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 08:55:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 08:55:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 08:55:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6161 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 08:55:58 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 08:55:59 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 08:56:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 08:56:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"d6e85b82-f0d7-42fc-8017-3f7a51ddb527","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 08:56:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"a8e7c648-a7c8-447e-baf5-84abc2085222","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{},"cost_breakdown":null,"extracted_data":null,"summary":
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 08:56:05 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 08:56:06 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 08:56:06 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 08:56:06 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 08:56:06 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 08:56:06 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 08:56:07 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 08:56:07 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 08:56:07 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 08:56:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a8e7c648-a7c8-447e-baf5-84abc2085222","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"output":65}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 08:56:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a8e7c648-a7c8-447e-baf5-84abc2085222
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 08:56:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 08:56:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6161
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 08:56:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 08:56:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 08:56:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6161 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 09:00:04 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919660370719 HTTP:200 response:{"status":"queued","message":"done","execution_id":"1838be71-5067-4001-9e70-24d9100e3368","run_id":"1838be71-5067-4001-9e70-24d9100e3368"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2270
2026-07-08 09:00:05 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919660370719 HTTP:200 response:{"status":"queued","message":"done","execution_id":"e5391570-5a49-4a0f-8ba6-9aeacb2a55bb","run_id":"e5391570-5a49-4a0f-8ba6-9aeacb2a55bb"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2270
2026-07-08 09:00:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"1838be71-5067-4001-9e70-24d9100e3368","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 09:00:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/1838be71-5067-4001-9e70-24d9100e3368
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 09:00:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 09:00:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 1838be71-5067-4001-9e70-24d9100e3368
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-08 09:00:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919660370719"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 09:00:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 09:00:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6162 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 09:00:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e5391570-5a49-4a0f-8ba6-9aeacb2a55bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 09:00:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e5391570-5a49-4a0f-8ba6-9aeacb2a55bb
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 09:00:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 09:00:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: e5391570-5a49-4a0f-8ba6-9aeacb2a55bb
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-08 09:00:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919660370719"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 09:00:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 09:00:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6163 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 09:00:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"1838be71-5067-4001-9e70-24d9100e3368","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 09:00:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/1838be71-5067-4001-9e70-24d9100e3368
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 09:00:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 09:00:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6162
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 09:00:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919660370719"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 09:00:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 09:00:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6162 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 09:00:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e5391570-5a49-4a0f-8ba6-9aeacb2a55bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 09:00:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e5391570-5a49-4a0f-8ba6-9aeacb2a55bb
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 09:00:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 09:00:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6163
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 09:00:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919660370719"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 09:00:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 09:00:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6163 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 09:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 09:00:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 09:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 09:00:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e5391570-5a49-4a0f-8ba6-9aeacb2a55bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 09:00:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"a8e7c648-a7c8-447e-baf5-84abc2085222","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 09:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 09:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 09:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 09:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 09:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 09:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 09:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 09:00:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 09:00:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 09:00:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e5391570-5a49-4a0f-8ba6-9aeacb2a55bb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 09:00:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e5391570-5a49-4a0f-8ba6-9aeacb2a55bb
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 09:00:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: busy
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 09:00:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6163
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 09:00:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919660370719"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 09:00:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 09:00:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6163 | status: busy | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 09:00:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"1838be71-5067-4001-9e70-24d9100e3368","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 09:00:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/1838be71-5067-4001-9e70-24d9100e3368
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 09:00:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: no-answer
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 09:00:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6162
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 09:00:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919660370719"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 09:00:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 09:00:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6162 | status: no-answer | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 09:04:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ac664596-693b-4a3c-8566-98fb5c07964d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918962343
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 09:04:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/ac664596-693b-4a3c-8566-98fb5c07964d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 09:04:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 09:04:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: ac664596-693b-4a3c-8566-98fb5c07964d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-08 09:04:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 09:04:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 09:04:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6164 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 09:04:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ac664596-693b-4a3c-8566-98fb5c07964d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 09:04:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/ac664596-693b-4a3c-8566-98fb5c07964d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 09:04:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 09:04:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6164
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 09:04:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"04653d47-ae7c-49f3-b171-c5b2aad3a07e","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918962343866","ivr_completed_at":"2026-07-08T03:34:45.065534"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 09:04:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-08 09:04:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6164 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 09:04:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ac664596-693b-4a3c-8566-98fb5c07964d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 09:04:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/ac664596-693b-4a3c-8566-98fb5c07964d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 09:04:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 09:04:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6164
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 09:04:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"04653d47-ae7c-49f3-b171-c5b2aad3a07e","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918962343866","ivr_completed_at":"2026-07-08T03:34:45.065534"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 09:04:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-08 09:04:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6164 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 09:05:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ac664596-693b-4a3c-8566-98fb5c07964d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":3.1,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u092
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 09:05:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/ac664596-693b-4a3c-8566-98fb5c07964d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 09:05:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 09:05:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6164
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 09:05:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"04653d47-ae7c-49f3-b171-c5b2aad3a07e","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918962343866","ivr_completed_at":"2026-07-08T03:34:45.065534"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 09:05:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-08 09:05:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6164 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 09:05:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"213a7ea3-c0dd-4388-8b57-a300088690aa","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918962343
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 09:05:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/213a7ea3-c0dd-4388-8b57-a300088690aa
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 09:05:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 09:05:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 213a7ea3-c0dd-4388-8b57-a300088690aa
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-08 09:05:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 09:05:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 09:05:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6165 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 09:06:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"213a7ea3-c0dd-4388-8b57-a300088690aa","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 09:06:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/213a7ea3-c0dd-4388-8b57-a300088690aa
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 09:06:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 09:06:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6165
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 09:06:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"d73c1537-6572-4760-9823-1970b78265d3","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918962343866","ivr_completed_at":"2026-07-08T03:35:59.885171"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 09:06:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-08 09:06:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6165 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 09:06:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"213a7ea3-c0dd-4388-8b57-a300088690aa","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_break
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 09:06:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/213a7ea3-c0dd-4388-8b57-a300088690aa
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 09:06:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 09:06:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6165
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 09:06:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"d73c1537-6572-4760-9823-1970b78265d3","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918962343866","ivr_completed_at":"2026-07-08T03:35:59.885171"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 09:06:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-08 09:06:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6165 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 09:06:13 [13.203.39.153][-][-][info][bolna] [Bolna CurrentDate] Returned — date: '2026-07-08', day: 'Wednesday'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2357
2026-07-08 09:06:17 [13.203.39.153][-][-][info][bolna] [Bolna findDoctors] Transliterated to: 'Peta Ke Doctor'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1524
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1829
2026-07-08 09:06:17 [13.203.39.153][-][-][info][bolna] [Bolna findDoctors] Trying word 'पेट' → 'Peta'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1675
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1829
2026-07-08 09:06:17 [13.203.39.153][-][-][info][bolna] [Bolna findDoctors] Trying word 'के' → 'Ke'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1675
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1829
2026-07-08 09:06:17 [13.203.39.153][-][-][info][bolna] [knowledge][warn] No match found for "<span class="hl">Peta Ke Doctor</span>"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1754
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1829
2026-07-08 09:07:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"213a7ea3-c0dd-4388-8b57-a300088690aa","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":6.88,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u0906\u091c \u092e\u0947\u0902 \u0909\u0928\u0915\u0947 \u092a\u094
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 09:07:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/213a7ea3-c0dd-4388-8b57-a300088690aa
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 09:07:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 09:07:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6165
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 09:07:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"d73c1537-6572-4760-9823-1970b78265d3","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918962343866","ivr_completed_at":"2026-07-08T03:35:59.885171"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 09:07:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-08 09:07:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6165 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 09:10:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 09:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 09:10:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 09:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1838be71-5067-4001-9e70-24d9100e3368","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 09:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"213a7ea3-c0dd-4388-8b57-a300088690aa","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":6.88,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 09:10:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 09:10:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 09:10:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 09:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 09:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 09:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 09:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 09:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 09:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 09:12:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ac664596-693b-4a3c-8566-98fb5c07964d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":64,"total_cost":9,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u0928
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 09:12:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/ac664596-693b-4a3c-8566-98fb5c07964d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 09:12:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 09:12:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6164
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 09:12:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"04653d47-ae7c-49f3-b171-c5b2aad3a07e","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918962343866","ivr_completed_at":"2026-07-08T03:34:45.065534"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 09:12:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-08 09:12:17 [13.203.39.153][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6164 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:611
2026-07-08 09:12:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-08 09:12:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6164 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 09:13:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"213a7ea3-c0dd-4388-8b57-a300088690aa","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":78,"total_cost":9,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u0906\u091c \u092e\u0947\u0902 \u0909\u0928\u0915\u0947 \u092a\u0947\
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 09:13:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/213a7ea3-c0dd-4388-8b57-a300088690aa
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 09:13:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 09:13:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6165
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 09:13:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"d73c1537-6572-4760-9823-1970b78265d3","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918962343866","ivr_completed_at":"2026-07-08T03:35:59.885171"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 09:13:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-08 09:13:43 [13.203.39.153][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6165 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:611
2026-07-08 09:13:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-08 09:13:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6165 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 09:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 09:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 09:15:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 09:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1838be71-5067-4001-9e70-24d9100e3368","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 09:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"213a7ea3-c0dd-4388-8b57-a300088690aa","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":78.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 09:15:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 09:15:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 09:15:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 09:15:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 09:15:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 09:15:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 09:15:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 09:15:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 09:15:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 09:20:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 09:20:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 09:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 09:20:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1838be71-5067-4001-9e70-24d9100e3368","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 09:20:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"213a7ea3-c0dd-4388-8b57-a300088690aa","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":78.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 09:20:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 09:20:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 09:20:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 09:20:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 09:20:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 09:20:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 09:20:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 09:20:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 09:20:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 09:25:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 09:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 09:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 09:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1838be71-5067-4001-9e70-24d9100e3368","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 09:25:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"213a7ea3-c0dd-4388-8b57-a300088690aa","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":78.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 09:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 09:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 09:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 09:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 09:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 09:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 09:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 09:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 09:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 09:30:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 09:30:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 09:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 09:30:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1838be71-5067-4001-9e70-24d9100e3368","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 09:30:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"213a7ea3-c0dd-4388-8b57-a300088690aa","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":78.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 09:30:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 09:30:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 09:30:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 09:30:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 09:30:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 09:30:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 09:30:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 09:30:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 09:30:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 09:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 09:35:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 09:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 09:35:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1838be71-5067-4001-9e70-24d9100e3368","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 09:35:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"213a7ea3-c0dd-4388-8b57-a300088690aa","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":78.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 09:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 09:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 09:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 09:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 09:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 09:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 09:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 09:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 09:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 09:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 09:40:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 09:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 09:40:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1838be71-5067-4001-9e70-24d9100e3368","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 09:40:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"213a7ea3-c0dd-4388-8b57-a300088690aa","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":78.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 09:40:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 09:40:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 09:40:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 09:40:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 09:40:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 09:40:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 09:40:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 09:40:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 09:40:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 09:45:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 09:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 09:45:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 09:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1838be71-5067-4001-9e70-24d9100e3368","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 09:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"213a7ea3-c0dd-4388-8b57-a300088690aa","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":78.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 09:45:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 09:45:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 09:45:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 09:45:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 09:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 09:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 09:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 09:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 09:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 09:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 09:50:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 09:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 09:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1838be71-5067-4001-9e70-24d9100e3368","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 09:50:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"213a7ea3-c0dd-4388-8b57-a300088690aa","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":78.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 09:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 09:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 09:50:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 09:50:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 09:50:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 09:50:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 09:50:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 09:50:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 09:50:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 09:55:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 09:55:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 09:55:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 09:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1838be71-5067-4001-9e70-24d9100e3368","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 09:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"213a7ea3-c0dd-4388-8b57-a300088690aa","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":78.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 09:55:10 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 09:55:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 09:55:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 09:55:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 09:55:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 09:55:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 09:55:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 09:55:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 09:55:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 10:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 10:00:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 10:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 10:00:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1838be71-5067-4001-9e70-24d9100e3368","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 10:00:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"213a7ea3-c0dd-4388-8b57-a300088690aa","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":78.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 10:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 10:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 10:00:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 10:00:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 10:00:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 10:00:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 10:00:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 10:00:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 10:00:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 10:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 10:15:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 10:15:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 10:15:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1838be71-5067-4001-9e70-24d9100e3368","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 10:15:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"213a7ea3-c0dd-4388-8b57-a300088690aa","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":78.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 10:15:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 10:15:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 10:15:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 10:15:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 10:15:18 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 10:15:18 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 10:15:18 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 10:15:18 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 10:15:19 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 10:20:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 10:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 10:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 10:20:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1838be71-5067-4001-9e70-24d9100e3368","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 10:20:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"213a7ea3-c0dd-4388-8b57-a300088690aa","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":78.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 10:20:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 10:20:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 10:20:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 10:20:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 10:20:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 10:20:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 10:20:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 10:20:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 10:20:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 10:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 10:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 10:25:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 10:25:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1838be71-5067-4001-9e70-24d9100e3368","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 10:25:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"213a7ea3-c0dd-4388-8b57-a300088690aa","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":78.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 10:25:18 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 10:25:18 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 10:25:18 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 10:25:18 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 10:25:19 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 10:25:19 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 10:25:19 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 10:25:19 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 10:25:19 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 10:30:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 10:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 10:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 10:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1838be71-5067-4001-9e70-24d9100e3368","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 10:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"213a7ea3-c0dd-4388-8b57-a300088690aa","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":78.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 10:30:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 10:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 10:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 10:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 10:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 10:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 10:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 10:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 10:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 10:35:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 10:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 10:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 10:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1838be71-5067-4001-9e70-24d9100e3368","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 10:35:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"213a7ea3-c0dd-4388-8b57-a300088690aa","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":78.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 10:35:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 10:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 10:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 10:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 10:35:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 10:35:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 10:35:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 10:35:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 10:35:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 10:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 10:40:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 10:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 10:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1838be71-5067-4001-9e70-24d9100e3368","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 10:40:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"213a7ea3-c0dd-4388-8b57-a300088690aa","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":78.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 10:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 10:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 10:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 10:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 10:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 10:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 10:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 10:40:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 10:40:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 10:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 10:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 10:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 10:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1838be71-5067-4001-9e70-24d9100e3368","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 10:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"213a7ea3-c0dd-4388-8b57-a300088690aa","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":78.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 10:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 10:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 10:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 10:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 10:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 10:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 10:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 10:45:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 10:45:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 10:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 10:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 10:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 10:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1838be71-5067-4001-9e70-24d9100e3368","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 10:50:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"213a7ea3-c0dd-4388-8b57-a300088690aa","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":78.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 10:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 10:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 10:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 10:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 10:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 10:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 10:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 10:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 10:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 10:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 10:55:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 10:55:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 10:55:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1838be71-5067-4001-9e70-24d9100e3368","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 10:55:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"213a7ea3-c0dd-4388-8b57-a300088690aa","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":78.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 10:55:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 10:55:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 10:55:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 10:55:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 10:55:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 10:55:18 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 10:55:19 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 10:55:19 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 10:55:19 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 11:00:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 11:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 11:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 11:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1838be71-5067-4001-9e70-24d9100e3368","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 11:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"213a7ea3-c0dd-4388-8b57-a300088690aa","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":78.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 11:00:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 11:00:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 11:00:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 11:00:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 11:00:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 11:00:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 11:00:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 11:00:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 11:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 11:05:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 11:05:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 11:05:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 11:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1838be71-5067-4001-9e70-24d9100e3368","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 11:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"213a7ea3-c0dd-4388-8b57-a300088690aa","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":78.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 11:05:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 11:05:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 11:05:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 11:05:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 11:05:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 11:05:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 11:05:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 11:05:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 11:05:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 11:05:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"11797900-5deb-4fb4-b5a3-838db9637206","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917780956
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 11:05:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/11797900-5deb-4fb4-b5a3-838db9637206
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 11:05:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 11:05:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 11797900-5deb-4fb4-b5a3-838db9637206
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-08 11:05:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 11:05:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 11:05:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6166 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 11:05:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"11797900-5deb-4fb4-b5a3-838db9637206","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 11:05:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/11797900-5deb-4fb4-b5a3-838db9637206
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 11:05:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 11:05:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6166
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 11:05:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 11:05:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 11:05:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6166 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 11:05:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c9d0927e-ebf6-4caf-8aab-182b781b576c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917780956
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 11:05:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c9d0927e-ebf6-4caf-8aab-182b781b576c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 11:05:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 11:05:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: c9d0927e-ebf6-4caf-8aab-182b781b576c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-08 11:05:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 11:05:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 11:05:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6167 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 11:06:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c9d0927e-ebf6-4caf-8aab-182b781b576c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 11:06:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c9d0927e-ebf6-4caf-8aab-182b781b576c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 11:06:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 11:06:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6167
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 11:06:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 11:06:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 11:06:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6167 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 11:06:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"11797900-5deb-4fb4-b5a3-838db9637206","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":587,"output":60}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 11:06:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/11797900-5deb-4fb4-b5a3-838db9637206
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 11:06:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 11:06:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6166
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 11:06:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 11:06:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 11:06:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6166 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 11:06:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c9d0927e-ebf6-4caf-8aab-182b781b576c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"output":47}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 11:06:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c9d0927e-ebf6-4caf-8aab-182b781b576c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 11:06:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 11:06:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6167
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 11:06:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 11:06:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 11:06:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6167 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 11:15:29 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 11:15:30 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 11:15:35 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 11:15:37 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1838be71-5067-4001-9e70-24d9100e3368","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4o-mini":{"input":0,"output":0}},"voice
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 11:15:38 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c9d0927e-ebf6-4caf-8aab-182b781b576c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 11:15:38 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 11:15:39 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 11:15:39 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 11:15:39 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 11:15:39 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 11:15:40 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 11:15:40 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 11:15:40 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 11:15:40 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 11:15:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"9dbae4f7-4b65-41cb-92c5-7932b6e0433d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919799437
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 11:15:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/9dbae4f7-4b65-41cb-92c5-7932b6e0433d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 11:15:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 11:15:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 9dbae4f7-4b65-41cb-92c5-7932b6e0433d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-08 11:15:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 11:15:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 11:15:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6168 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 11:15:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"9dbae4f7-4b65-41cb-92c5-7932b6e0433d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 11:15:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/9dbae4f7-4b65-41cb-92c5-7932b6e0433d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 11:15:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 11:15:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6168
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 11:15:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"23df60d1-fd04-4980-a38e-fadf487208d8","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919799437784","ivr_completed_at":"2026-07-08T05:45:55.880245"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 11:15:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-08 11:15:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6168 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 11:15:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"9dbae4f7-4b65-41cb-92c5-7932b6e0433d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 11:15:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/9dbae4f7-4b65-41cb-92c5-7932b6e0433d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 11:15:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 11:15:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6168
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 11:15:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"23df60d1-fd04-4980-a38e-fadf487208d8","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919799437784","ivr_completed_at":"2026-07-08T05:45:55.880245"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 11:15:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-08 11:15:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6168 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 11:17:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"9dbae4f7-4b65-41cb-92c5-7932b6e0433d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":11.91,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0906\u092a\u0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 11:17:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/9dbae4f7-4b65-41cb-92c5-7932b6e0433d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 11:17:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 11:17:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6168
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 11:17:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"23df60d1-fd04-4980-a38e-fadf487208d8","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919799437784","ivr_completed_at":"2026-07-08T05:45:55.880245"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 11:17:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-08 11:17:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6168 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 11:17:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"9dbae4f7-4b65-41cb-92c5-7932b6e0433d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":92,"total_cost":12,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0906\u092a\u091
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 11:17:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/9dbae4f7-4b65-41cb-92c5-7932b6e0433d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 11:17:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 11:17:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6168
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 11:17:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"23df60d1-fd04-4980-a38e-fadf487208d8","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919799437784","ivr_completed_at":"2026-07-08T05:45:55.880245"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 11:17:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-08 11:17:22 [13.203.39.153][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6168 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:611
2026-07-08 11:17:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-08 11:17:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6168 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 11:20:03 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +917780956840 HTTP:200 response:{"status":"queued","message":"done","execution_id":"bca40ce5-b1ef-40ec-b03f-b0e5c8f4a8d2","run_id":"bca40ce5-b1ef-40ec-b03f-b0e5c8f4a8d2"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2270
2026-07-08 11:20:05 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +917780956840 HTTP:200 response:{"status":"queued","message":"done","execution_id":"cae44fa7-4ae0-40e4-a629-9d65613a0cab","run_id":"cae44fa7-4ae0-40e4-a629-9d65613a0cab"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2270
2026-07-08 11:20:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"bca40ce5-b1ef-40ec-b03f-b0e5c8f4a8d2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 11:20:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/bca40ce5-b1ef-40ec-b03f-b0e5c8f4a8d2
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 11:20:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 11:20:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6169
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 11:20:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917780956840"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 11:20:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 11:20:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6169 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 11:20:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 11:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 11:20:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 11:20:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"bca40ce5-b1ef-40ec-b03f-b0e5c8f4a8d2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"voicemail_detection_enabled":true,"endpointing":100,"in
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 11:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9dbae4f7-4b65-41cb-92c5-7932b6e0433d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":92.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 11:20:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 11:20:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 11:20:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 11:20:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 11:20:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 11:20:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 11:20:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 11:20:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 11:20:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 11:20:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"bca40ce5-b1ef-40ec-b03f-b0e5c8f4a8d2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 11:20:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/bca40ce5-b1ef-40ec-b03f-b0e5c8f4a8d2
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 11:20:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 11:20:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6169
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 11:20:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917780956840"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 11:20:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 11:20:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6169 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 11:20:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"bca40ce5-b1ef-40ec-b03f-b0e5c8f4a8d2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 11:20:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/bca40ce5-b1ef-40ec-b03f-b0e5c8f4a8d2
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 11:20:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 11:20:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6169
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 11:20:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917780956840"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 11:20:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 11:20:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6169 | status: in-progress | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 11:20:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"bca40ce5-b1ef-40ec-b03f-b0e5c8f4a8d2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":true,"conversation_duration":0,"total_cost":0.15,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 11:20:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/bca40ce5-b1ef-40ec-b03f-b0e5c8f4a8d2
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 11:20:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 11:20:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6169
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 11:20:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917780956840"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 11:20:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:637
2026-07-08 11:20:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6169 | status: call-disconnected | ivr_option: No input | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 11:20:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"bca40ce5-b1ef-40ec-b03f-b0e5c8f4a8d2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":true,"conversation_duration":9,"total_cost":3,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u093
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 11:20:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/bca40ce5-b1ef-40ec-b03f-b0e5c8f4a8d2
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 11:20:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 11:20:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6169
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 11:20:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917780956840"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 11:20:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: Outbound Followup
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:637
2026-07-08 11:20:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6169 | status: completed | ivr_option: Outbound Followup | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 11:21:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"cae44fa7-4ae0-40e4-a629-9d65613a0cab","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 11:21:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/cae44fa7-4ae0-40e4-a629-9d65613a0cab
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 11:21:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 11:21:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6170
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 11:21:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917780956840"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 11:21:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 11:21:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6170 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 11:21:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"cae44fa7-4ae0-40e4-a629-9d65613a0cab","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 11:21:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/cae44fa7-4ae0-40e4-a629-9d65613a0cab
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 11:21:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 11:21:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6170
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 11:21:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917780956840"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 11:21:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 11:21:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6170 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 11:21:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"cae44fa7-4ae0-40e4-a629-9d65613a0cab","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 11:21:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/cae44fa7-4ae0-40e4-a629-9d65613a0cab
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 11:21:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 11:21:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6170
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 11:21:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917780956840"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 11:21:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 11:21:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6170 | status: in-progress | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 11:21:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"cae44fa7-4ae0-40e4-a629-9d65613a0cab","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":true,"conversation_duration":0,"total_cost":0.15,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 11:21:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/cae44fa7-4ae0-40e4-a629-9d65613a0cab
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 11:21:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 11:21:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6170
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 11:21:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917780956840"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 11:21:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:637
2026-07-08 11:21:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6170 | status: call-disconnected | ivr_option: No input | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 11:21:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"cae44fa7-4ae0-40e4-a629-9d65613a0cab","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":true,"conversation_duration":9,"total_cost":3,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u093
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 11:21:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/cae44fa7-4ae0-40e4-a629-9d65613a0cab
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 11:21:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 11:21:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6170
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 11:21:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917780956840"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 11:21:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: Outbound Followup
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:637
2026-07-08 11:21:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6170 | status: completed | ivr_option: Outbound Followup | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 11:25:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 11:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 11:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 11:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"cae44fa7-4ae0-40e4-a629-9d65613a0cab","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":true,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 11:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9dbae4f7-4b65-41cb-92c5-7932b6e0433d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":92.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 11:25:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 11:25:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 11:25:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 11:25:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 11:25:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 11:25:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 11:25:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 11:25:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 11:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 11:27:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2bec2c40-d58a-4a37-a079-e4e7bde3399a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919261858
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 11:27:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/2bec2c40-d58a-4a37-a079-e4e7bde3399a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 11:27:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 11:27:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 2bec2c40-d58a-4a37-a079-e4e7bde3399a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-08 11:27:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 11:27:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 11:27:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6171 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 11:28:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2bec2c40-d58a-4a37-a079-e4e7bde3399a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 11:28:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/2bec2c40-d58a-4a37-a079-e4e7bde3399a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 11:28:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 11:28:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6171
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 11:28:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 11:28:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 11:28:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6171 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 11:28:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"895966e8-cfe9-475e-ad7d-e305f5abeaa7","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919928043
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 11:28:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/895966e8-cfe9-475e-ad7d-e305f5abeaa7
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 11:28:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 11:28:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 895966e8-cfe9-475e-ad7d-e305f5abeaa7
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-08 11:28:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 11:28:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 11:28:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6172 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 11:28:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"895966e8-cfe9-475e-ad7d-e305f5abeaa7","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 11:28:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/895966e8-cfe9-475e-ad7d-e305f5abeaa7
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 11:28:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 11:28:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6172
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 11:28:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"3c33e4b4-67df-4db7-b88f-d29eb9ce1120","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919928043855","ivr_completed_at":"2026-07-08T05:58:51.848992"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 11:28:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-08 11:28:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6172 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 11:28:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"895966e8-cfe9-475e-ad7d-e305f5abeaa7","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 11:28:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/895966e8-cfe9-475e-ad7d-e305f5abeaa7
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 11:28:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 11:28:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6172
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 11:28:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"3c33e4b4-67df-4db7-b88f-d29eb9ce1120","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919928043855","ivr_completed_at":"2026-07-08T05:58:51.848992"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 11:28:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-08 11:28:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6172 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 11:28:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2bec2c40-d58a-4a37-a079-e4e7bde3399a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"output":56}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 11:28:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/2bec2c40-d58a-4a37-a079-e4e7bde3399a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 11:28:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 11:28:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6171
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 11:28:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 11:28:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 11:28:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6171 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 11:29:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"895966e8-cfe9-475e-ad7d-e305f5abeaa7","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":8.74,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant: \u091c\u0940, \u092e\u0948\u0902 \u0906\u092a\u091
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 11:29:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/895966e8-cfe9-475e-ad7d-e305f5abeaa7
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 11:29:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 11:29:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6172
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 11:29:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"3c33e4b4-67df-4db7-b88f-d29eb9ce1120","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919928043855","ivr_completed_at":"2026-07-08T05:58:51.848992"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 11:29:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-08 11:29:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6172 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 11:29:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"895966e8-cfe9-475e-ad7d-e305f5abeaa7","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":46,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant: \u091c\u0940, \u092e\u0948\u0902 \u0906\u092a\u0915\
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 11:29:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/895966e8-cfe9-475e-ad7d-e305f5abeaa7
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 11:29:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 11:29:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6172
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 11:29:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"3c33e4b4-67df-4db7-b88f-d29eb9ce1120","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919928043855","ivr_completed_at":"2026-07-08T05:58:51.848992"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 11:29:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-08 11:29:42 [13.203.39.153][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6172 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:611
2026-07-08 11:29:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-08 11:29:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6172 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 11:30:05 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919261858202 HTTP:200 response:{"status":"queued","message":"done","execution_id":"d67e89eb-0bc8-4497-a361-ab9a46f7937b","run_id":"d67e89eb-0bc8-4497-a361-ab9a46f7937b"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2270
2026-07-08 11:30:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d67e89eb-0bc8-4497-a361-ab9a46f7937b","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 11:30:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d67e89eb-0bc8-4497-a361-ab9a46f7937b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 11:30:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 11:30:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: d67e89eb-0bc8-4497-a361-ab9a46f7937b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-08 11:30:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919261858202"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 11:30:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 11:30:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6173 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 11:30:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d67e89eb-0bc8-4497-a361-ab9a46f7937b","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 11:30:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d67e89eb-0bc8-4497-a361-ab9a46f7937b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 11:30:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 11:30:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6173
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 11:30:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919261858202"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 11:30:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 11:30:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6173 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 11:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 11:30:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 11:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 11:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"d67e89eb-0bc8-4497-a361-ab9a46f7937b","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 11:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"895966e8-cfe9-475e-ad7d-e305f5abeaa7","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":46.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 11:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 11:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 11:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 11:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 11:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 11:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 11:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 11:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 11:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 11:30:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d67e89eb-0bc8-4497-a361-ab9a46f7937b","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 11:30:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d67e89eb-0bc8-4497-a361-ab9a46f7937b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 11:30:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 11:30:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6173
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 11:30:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919261858202"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 11:30:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 11:30:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6173 | status: in-progress | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 11:30:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d67e89eb-0bc8-4497-a361-ab9a46f7937b","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0.17,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 11:30:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d67e89eb-0bc8-4497-a361-ab9a46f7937b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 11:30:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 11:30:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6173
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 11:30:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919261858202"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 11:30:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:637
2026-07-08 11:30:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6173 | status: call-disconnected | ivr_option: No input | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 11:30:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d67e89eb-0bc8-4497-a361-ab9a46f7937b","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":12,"total_cost":3,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 11:30:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d67e89eb-0bc8-4497-a361-ab9a46f7937b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 11:30:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 11:30:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6173
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 11:30:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919261858202"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 11:30:37 [13.203.39.153][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6173 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:636
2026-07-08 11:30:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:637
2026-07-08 11:30:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6173 | status: completed | ivr_option: No input | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 11:31:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2c2211f4-c25c-41f7-b17d-c21554243143","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919166224
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 11:31:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/2c2211f4-c25c-41f7-b17d-c21554243143
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 11:31:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 11:31:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 2c2211f4-c25c-41f7-b17d-c21554243143
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-08 11:31:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 11:31:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 11:31:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6174 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 11:31:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2c2211f4-c25c-41f7-b17d-c21554243143","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 11:31:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/2c2211f4-c25c-41f7-b17d-c21554243143
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 11:31:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 11:31:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6174
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 11:31:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"2f9c7d84-4538-4efc-84ec-892425b59b0b","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919166224309","ivr_completed_at":"2026-07-08T06:01:56.788240"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 11:31:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-08 11:31:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6174 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 11:31:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2c2211f4-c25c-41f7-b17d-c21554243143","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 11:31:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/2c2211f4-c25c-41f7-b17d-c21554243143
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 11:31:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 11:31:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6174
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 11:31:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"2f9c7d84-4538-4efc-84ec-892425b59b0b","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919166224309","ivr_completed_at":"2026-07-08T06:01:56.788240"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 11:31:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-08 11:31:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6174 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 11:32:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2c2211f4-c25c-41f7-b17d-c21554243143","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":2.08,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u092e\u0941\u091d\u0947 appointment \u0926\u0947\u0928\u093e \u0939
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 11:32:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/2c2211f4-c25c-41f7-b17d-c21554243143
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 11:32:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 11:32:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6174
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 11:32:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"2f9c7d84-4538-4efc-84ec-892425b59b0b","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919166224309","ivr_completed_at":"2026-07-08T06:01:56.788240"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 11:32:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-08 11:32:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6174 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 11:32:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"262f7844-4308-4190-9efa-db1c6ab1cb94","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919166224
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 11:32:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/262f7844-4308-4190-9efa-db1c6ab1cb94
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 11:32:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 11:32:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 262f7844-4308-4190-9efa-db1c6ab1cb94
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-08 11:32:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 11:32:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 11:32:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6175 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 11:32:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2c2211f4-c25c-41f7-b17d-c21554243143","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":44,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u092e\u0941\u091d\u0947 appointment \u0926\u0947\u0928\u093e \u0939\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 11:32:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/2c2211f4-c25c-41f7-b17d-c21554243143
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 11:32:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 11:32:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6174
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 11:32:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"2f9c7d84-4538-4efc-84ec-892425b59b0b","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919166224309","ivr_completed_at":"2026-07-08T06:01:56.788240"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 11:32:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-08 11:32:43 [13.203.39.153][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6174 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:611
2026-07-08 11:32:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-08 11:32:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6174 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 11:32:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"262f7844-4308-4190-9efa-db1c6ab1cb94","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 11:32:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/262f7844-4308-4190-9efa-db1c6ab1cb94
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 11:32:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 11:32:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6175
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 11:32:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"f717b99a-9d17-4885-b560-64660f8c150b","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919166224309","ivr_completed_at":"2026-07-08T06:02:54.311678"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 11:32:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-08 11:32:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6175 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 11:32:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"262f7844-4308-4190-9efa-db1c6ab1cb94","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 11:32:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/262f7844-4308-4190-9efa-db1c6ab1cb94
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 11:32:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 11:32:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6175
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 11:32:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"f717b99a-9d17-4885-b560-64660f8c150b","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919166224309","ivr_completed_at":"2026-07-08T06:02:54.311678"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 11:32:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-08 11:32:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6175 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 11:33:11 [13.203.39.153][-][-][info][bolna] [Bolna findDoctors] Alias match 'pulmonology' → 'Pulmonology'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1613
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1829
2026-07-08 11:33:11 [13.203.39.153][-][-][info][bolna] [knowledge][working] Alias resolved "<span class="hl">pulmonology</span>" → Pulmonology
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1614
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1829
2026-07-08 11:33:36 [13.203.39.153][-][-][info][bolna] [Bolna CurrentDate] Returned — date: '2026-07-08', day: 'Wednesday'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2357
2026-07-08 11:34:10 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Received — doctor: 'Dr. Seema Chhangani', date: 'आज', preferred_time: '12:00 PM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:115
2026-07-08 11:34:10 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Resolved date: '2026-07-08'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:127
2026-07-08 11:34:10 [13.203.39.153][-][-][info][bolna] [knowledge][working] Direct name match "<span class="hl">Dr. Seema Chhangani</span>" → Dr. Seema Chhangani
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1535
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:161
2026-07-08 11:34:10 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Search 'Dr. Seema Chhangani' → 1 found: Dr. Seema Chhangani
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:163
2026-07-08 11:34:10 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Preferred time '12:00 PM' → '12:00 PM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:235
2026-07-08 11:34:23 [13.203.39.153][-][-][info][bolna] [Bolna Book] name: 'Priyanka Yadav', phone: '9166224309', doctor_id: 17, date: '2026-07-08', time: '12:00 PM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:321
2026-07-08 11:34:23 [13.203.39.153][-][-][info][bolna] [Bolna Book] Time '12:00 PM' → '12:00 PM' → '12:00'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:346
2026-07-08 11:34:25 [13.203.39.153][-][-][info][bolna] [escalation][alert] <span class="red">SMS delivery failed</span> — provider rejected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/SmsService.php:255
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/SmsService.php:115
2026-07-08 11:34:25 [13.203.39.153][-][-][info][bolna] [Bolna Book] Booked FBX-46F340 — Priyanka Yadav with Dr. Seema Chhangani on 2026-07-08 at 12:00 PM
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:388
2026-07-08 11:34:25 [13.203.39.153][-][-][info][bolna] [inbound][working] Booked <span class="hl">FBX-46F340</span> — Dr. Seema Chhangani on 08 Jul 12:00 PM
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:394
2026-07-08 11:34:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"262f7844-4308-4190-9efa-db1c6ab1cb94","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":18.68,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u092e\u0941\u091d\u0947 \u092e\u0947\u0930\u0947 chest \u0915\u094
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 11:34:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/262f7844-4308-4190-9efa-db1c6ab1cb94
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 11:34:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 11:34:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6175
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 11:34:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"f717b99a-9d17-4885-b560-64660f8c150b","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919166224309","ivr_completed_at":"2026-07-08T06:02:54.311678"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 11:34:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-08 11:34:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-08 11:34:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Linked appointment FBX-46F340
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:702
2026-07-08 11:34:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6175 | status: call-disconnected | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 11:35:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"262f7844-4308-4190-9efa-db1c6ab1cb94","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":130,"total_cost":15,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u092e\u0941\u091d\u0947 \u092e\u0947\u0930\u0947 chest \u0915\u094b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 11:35:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/262f7844-4308-4190-9efa-db1c6ab1cb94
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 11:35:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 11:35:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6175
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 11:35:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6175 | status: completed | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 11:35:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 11:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 11:35:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 11:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"d67e89eb-0bc8-4497-a361-ab9a46f7937b","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":12.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 11:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"262f7844-4308-4190-9efa-db1c6ab1cb94","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":130.0,"total_cost":15.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 11:35:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 11:35:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 11:35:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 11:35:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 11:35:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 11:35:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 11:35:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 11:35:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 11:35:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 11:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 11:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 11:45:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 11:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"d67e89eb-0bc8-4497-a361-ab9a46f7937b","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":12.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 11:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"262f7844-4308-4190-9efa-db1c6ab1cb94","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":130.0,"total_cost":15.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 11:45:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 11:45:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 11:45:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 11:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 11:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 11:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 11:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 11:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 11:45:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 11:50:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 11:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 11:50:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 11:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"d67e89eb-0bc8-4497-a361-ab9a46f7937b","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":12.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 11:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"262f7844-4308-4190-9efa-db1c6ab1cb94","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":130.0,"total_cost":15.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 11:50:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 11:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 11:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 11:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 11:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 11:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 11:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 11:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 11:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 11:50:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"9a6da57f-ce61-47d7-af96-0270b56ddcc4","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919784632
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 11:50:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/9a6da57f-ce61-47d7-af96-0270b56ddcc4
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 11:50:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 11:50:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 9a6da57f-ce61-47d7-af96-0270b56ddcc4
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-08 11:50:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 11:50:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 11:50:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6176 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 11:51:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"9a6da57f-ce61-47d7-af96-0270b56ddcc4","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 11:51:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/9a6da57f-ce61-47d7-af96-0270b56ddcc4
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 11:51:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 11:51:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6176
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 11:51:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 11:51:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 11:51:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6176 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 11:51:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"138ce180-6850-4a90-a9d3-7b41995a3049","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919784632
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 11:51:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/138ce180-6850-4a90-a9d3-7b41995a3049
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 11:51:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 11:51:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 138ce180-6850-4a90-a9d3-7b41995a3049
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-08 11:51:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 11:51:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 11:51:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6177 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 11:51:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"138ce180-6850-4a90-a9d3-7b41995a3049","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 11:51:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/138ce180-6850-4a90-a9d3-7b41995a3049
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 11:51:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 11:51:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6177
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 11:51:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"53ea47ed-9423-4588-a145-0d242b89de36","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919784632713","ivr_completed_at":"2026-07-08T06:21:46.001543"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 11:51:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-08 11:51:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6177 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 11:51:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"138ce180-6850-4a90-a9d3-7b41995a3049","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 11:51:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/138ce180-6850-4a90-a9d3-7b41995a3049
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 11:51:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 11:51:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6177
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 11:51:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"53ea47ed-9423-4588-a145-0d242b89de36","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919784632713","ivr_completed_at":"2026-07-08T06:21:46.001543"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 11:51:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-08 11:51:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6177 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 11:51:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"9a6da57f-ce61-47d7-af96-0270b56ddcc4","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"output":55}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 11:51:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/9a6da57f-ce61-47d7-af96-0270b56ddcc4
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 11:51:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 11:51:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6176
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 11:51:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 11:51:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 11:51:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6176 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 11:52:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"138ce180-6850-4a90-a9d3-7b41995a3049","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":3.99,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0906\u092a\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 11:52:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/138ce180-6850-4a90-a9d3-7b41995a3049
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 11:52:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 11:52:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6177
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 11:52:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"53ea47ed-9423-4588-a145-0d242b89de36","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919784632713","ivr_completed_at":"2026-07-08T06:21:46.001543"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 11:52:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-08 11:52:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6177 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 11:52:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"138ce180-6850-4a90-a9d3-7b41995a3049","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":44,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0906\u092a\u0915
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 11:52:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/138ce180-6850-4a90-a9d3-7b41995a3049
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 11:52:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 11:52:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6177
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 11:52:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"53ea47ed-9423-4588-a145-0d242b89de36","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919784632713","ivr_completed_at":"2026-07-08T06:21:46.001543"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 11:52:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-08 11:52:25 [13.203.39.153][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6177 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:611
2026-07-08 11:52:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-08 11:52:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6177 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 11:53:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e6320c05-58bb-423e-a3e0-268c776a69f9","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919784632
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 11:53:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e6320c05-58bb-423e-a3e0-268c776a69f9
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 11:53:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 11:53:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: e6320c05-58bb-423e-a3e0-268c776a69f9
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-08 11:53:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 11:53:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 11:53:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6178 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 11:53:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e6320c05-58bb-423e-a3e0-268c776a69f9","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 11:53:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e6320c05-58bb-423e-a3e0-268c776a69f9
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 11:53:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 11:53:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6178
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 11:53:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 11:53:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 11:53:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6178 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 11:53:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ba213b9a-8008-42c5-b7b3-cd13fb657112","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919784632
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 11:53:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/ba213b9a-8008-42c5-b7b3-cd13fb657112
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 11:53:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 11:53:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: ba213b9a-8008-42c5-b7b3-cd13fb657112
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-08 11:53:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 11:53:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 11:53:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6179 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 11:54:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e6320c05-58bb-423e-a3e0-268c776a69f9","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"output":51}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 11:54:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e6320c05-58bb-423e-a3e0-268c776a69f9
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 11:54:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 11:54:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6178
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 11:54:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 11:54:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 11:54:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6178 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 11:54:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ba213b9a-8008-42c5-b7b3-cd13fb657112","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 11:54:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/ba213b9a-8008-42c5-b7b3-cd13fb657112
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 11:54:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 11:54:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6179
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 11:54:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 11:54:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 11:54:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6179 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 11:54:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ba213b9a-8008-42c5-b7b3-cd13fb657112","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"output":57}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 11:54:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/ba213b9a-8008-42c5-b7b3-cd13fb657112
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 11:54:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 11:54:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6179
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 11:54:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 11:54:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 11:54:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6179 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 11:54:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ba0cc5da-6a0b-4b7f-91f6-934c488d6454","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919587344
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 11:54:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/ba0cc5da-6a0b-4b7f-91f6-934c488d6454
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 11:54:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 11:54:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: ba0cc5da-6a0b-4b7f-91f6-934c488d6454
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-08 11:54:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 11:54:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 11:54:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6180 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 11:55:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ba0cc5da-6a0b-4b7f-91f6-934c488d6454","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 11:55:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/ba0cc5da-6a0b-4b7f-91f6-934c488d6454
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 11:55:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 11:55:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6180
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 11:55:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 11:55:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 11:55:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6180 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 11:55:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 11:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 11:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 11:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"d67e89eb-0bc8-4497-a361-ab9a46f7937b","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":12.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 11:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"ba0cc5da-6a0b-4b7f-91f6-934c488d6454","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{},"cost_breakdown":null,"extracted_data":null,"summary":
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 11:55:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 11:55:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 11:55:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 11:55:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 11:55:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 11:55:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 11:55:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 11:55:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 11:55:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 11:55:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ba0cc5da-6a0b-4b7f-91f6-934c488d6454","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":593,"output":62}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 11:55:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/ba0cc5da-6a0b-4b7f-91f6-934c488d6454
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 11:55:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 11:55:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6180
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 11:55:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 11:55:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 11:55:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6180 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 11:56:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"169d7926-5afe-4394-ad3a-fab54d3ea354","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917330030
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 11:56:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/169d7926-5afe-4394-ad3a-fab54d3ea354
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 11:56:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 11:56:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 169d7926-5afe-4394-ad3a-fab54d3ea354
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-08 11:56:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 11:56:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 11:56:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6181 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 11:56:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"169d7926-5afe-4394-ad3a-fab54d3ea354","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 11:56:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/169d7926-5afe-4394-ad3a-fab54d3ea354
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 11:56:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 11:56:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6181
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 11:56:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 11:56:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 11:56:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6181 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 11:56:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"169d7926-5afe-4394-ad3a-fab54d3ea354","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":587,"output":53}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 11:56:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/169d7926-5afe-4394-ad3a-fab54d3ea354
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 11:56:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 11:56:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6181
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 11:56:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 11:56:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 11:56:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6181 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 12:00:06 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919784632713 HTTP:200 response:{"status":"queued","message":"done","execution_id":"ed940ad6-5ccc-4141-8703-9d4d3ea6d796","run_id":"ed940ad6-5ccc-4141-8703-9d4d3ea6d796"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2270
2026-07-08 12:00:07 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919784632713 HTTP:200 response:{"status":"queued","message":"done","execution_id":"64d58096-8900-451f-9ba3-68efd42ff703","run_id":"64d58096-8900-451f-9ba3-68efd42ff703"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2270
2026-07-08 12:00:07 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919784632713 HTTP:200 response:{"status":"queued","message":"done","execution_id":"3b275fff-55e1-4bc8-90af-c482da88ab0a","run_id":"3b275fff-55e1-4bc8-90af-c482da88ab0a"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2270
2026-07-08 12:00:07 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919587344759 HTTP:200 response:{"status":"queued","message":"done","execution_id":"d9a066f1-5acb-4924-8fae-202672399d9c","run_id":"d9a066f1-5acb-4924-8fae-202672399d9c"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2270
2026-07-08 12:00:08 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +917330030065 HTTP:200 response:{"status":"queued","message":"done","execution_id":"5c9737e3-5e2e-4a3e-9307-737438a9db60","run_id":"5c9737e3-5e2e-4a3e-9307-737438a9db60"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2270
2026-07-08 12:00:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ed940ad6-5ccc-4141-8703-9d4d3ea6d796","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 12:00:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/ed940ad6-5ccc-4141-8703-9d4d3ea6d796
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 12:00:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 12:00:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: ed940ad6-5ccc-4141-8703-9d4d3ea6d796
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-08 12:00:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919784632713"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 12:00:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 12:00:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6182 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 12:00:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"64d58096-8900-451f-9ba3-68efd42ff703","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 12:00:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/64d58096-8900-451f-9ba3-68efd42ff703
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 12:00:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 12:00:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 64d58096-8900-451f-9ba3-68efd42ff703
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-08 12:00:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919784632713"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 12:00:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 12:00:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6183 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 12:00:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"3b275fff-55e1-4bc8-90af-c482da88ab0a","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 12:00:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/3b275fff-55e1-4bc8-90af-c482da88ab0a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 12:00:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 12:00:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 3b275fff-55e1-4bc8-90af-c482da88ab0a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-08 12:00:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919784632713"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 12:00:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 12:00:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6184 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 12:00:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5c9737e3-5e2e-4a3e-9307-737438a9db60","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 12:00:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5c9737e3-5e2e-4a3e-9307-737438a9db60
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 12:00:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 12:00:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 5c9737e3-5e2e-4a3e-9307-737438a9db60
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-08 12:00:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917330030065"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 12:00:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 12:00:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6185 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 12:00:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d9a066f1-5acb-4924-8fae-202672399d9c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 12:00:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d9a066f1-5acb-4924-8fae-202672399d9c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 12:00:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 12:00:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: d9a066f1-5acb-4924-8fae-202672399d9c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-08 12:00:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919587344759"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 12:00:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 12:00:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6186 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 12:00:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d9a066f1-5acb-4924-8fae-202672399d9c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 12:00:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d9a066f1-5acb-4924-8fae-202672399d9c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 12:00:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 12:00:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6186
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 12:00:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919587344759"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 12:00:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 12:00:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6186 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 12:00:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"3b275fff-55e1-4bc8-90af-c482da88ab0a","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 12:00:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/3b275fff-55e1-4bc8-90af-c482da88ab0a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 12:00:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 12:00:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6184
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 12:00:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919784632713"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 12:00:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 12:00:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6184 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 12:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 12:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 12:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 12:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"d9a066f1-5acb-4924-8fae-202672399d9c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 12:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"169d7926-5afe-4394-ad3a-fab54d3ea354","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":587,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 12:00:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 12:00:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 12:00:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 12:00:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 12:00:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 12:00:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 12:00:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 12:00:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 12:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 12:00:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"64d58096-8900-451f-9ba3-68efd42ff703","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 12:00:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/64d58096-8900-451f-9ba3-68efd42ff703
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 12:00:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 12:00:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6183
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 12:00:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919784632713"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 12:00:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 12:00:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6183 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 12:00:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ed940ad6-5ccc-4141-8703-9d4d3ea6d796","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 12:00:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/ed940ad6-5ccc-4141-8703-9d4d3ea6d796
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 12:00:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 12:00:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6182
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 12:00:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919784632713"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 12:00:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 12:00:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6182 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 12:00:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5c9737e3-5e2e-4a3e-9307-737438a9db60","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 12:00:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5c9737e3-5e2e-4a3e-9307-737438a9db60
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 12:00:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 12:00:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6185
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 12:00:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917330030065"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 12:00:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 12:00:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6185 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 12:00:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5c9737e3-5e2e-4a3e-9307-737438a9db60","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 12:00:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5c9737e3-5e2e-4a3e-9307-737438a9db60
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 12:00:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 12:00:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6185
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 12:00:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917330030065"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 12:00:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 12:00:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6185 | status: in-progress | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 12:00:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d9a066f1-5acb-4924-8fae-202672399d9c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 12:00:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d9a066f1-5acb-4924-8fae-202672399d9c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 12:00:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 12:00:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6186
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 12:00:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919587344759"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 12:00:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 12:00:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6186 | status: in-progress | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 12:00:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"3b275fff-55e1-4bc8-90af-c482da88ab0a","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 12:00:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/3b275fff-55e1-4bc8-90af-c482da88ab0a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 12:00:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 12:00:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6184
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 12:00:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919784632713"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 12:00:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 12:00:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6184 | status: in-progress | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 12:00:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ed940ad6-5ccc-4141-8703-9d4d3ea6d796","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 12:00:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/ed940ad6-5ccc-4141-8703-9d4d3ea6d796
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 12:00:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: busy
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 12:00:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6182
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 12:00:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919784632713"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 12:00:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 12:00:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6182 | status: busy | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 12:00:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"64d58096-8900-451f-9ba3-68efd42ff703","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 12:00:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/64d58096-8900-451f-9ba3-68efd42ff703
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 12:00:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: busy
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 12:00:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6183
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 12:00:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919784632713"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 12:00:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 12:00:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6183 | status: busy | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 12:00:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5c9737e3-5e2e-4a3e-9307-737438a9db60","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":2.77,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 12:00:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5c9737e3-5e2e-4a3e-9307-737438a9db60
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 12:00:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 12:00:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6185
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 12:00:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917330030065"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 12:00:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:637
2026-07-08 12:00:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6185 | status: call-disconnected | ivr_option: No input | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 12:00:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"3b275fff-55e1-4bc8-90af-c482da88ab0a","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":4.1,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 12:00:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/3b275fff-55e1-4bc8-90af-c482da88ab0a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 12:00:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 12:00:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6184
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 12:00:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919784632713"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 12:00:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: Outbound Followup
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:637
2026-07-08 12:00:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6184 | status: call-disconnected | ivr_option: Outbound Followup | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 12:00:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d9a066f1-5acb-4924-8fae-202672399d9c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":5.71,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 12:00:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d9a066f1-5acb-4924-8fae-202672399d9c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 12:00:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 12:00:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6186
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 12:00:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919587344759"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 12:00:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:637
2026-07-08 12:00:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6186 | status: call-disconnected | ivr_option: No input | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 12:01:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5c9737e3-5e2e-4a3e-9307-737438a9db60","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":18,"total_cost":3,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 12:01:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5c9737e3-5e2e-4a3e-9307-737438a9db60
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 12:01:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 12:01:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6185
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 12:01:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917330030065"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 12:01:31 [13.203.39.153][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6185 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:636
2026-07-08 12:01:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: Outbound Followup
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:637
2026-07-08 12:01:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6185 | status: completed | ivr_option: Outbound Followup | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 12:01:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"3b275fff-55e1-4bc8-90af-c482da88ab0a","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":17,"total_cost":3,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 12:01:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/3b275fff-55e1-4bc8-90af-c482da88ab0a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 12:01:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 12:01:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6184
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 12:01:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6184 | status: completed | ivr_option: Outbound Followup | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 12:02:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d9a066f1-5acb-4924-8fae-202672399d9c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":37,"total_cost":6,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 12:02:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d9a066f1-5acb-4924-8fae-202672399d9c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 12:02:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 12:02:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6186
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 12:02:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919587344759"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 12:02:15 [13.203.39.153][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6186 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:636
2026-07-08 12:02:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: Outbound Followup
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:637
2026-07-08 12:02:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6186 | status: completed | ivr_option: Outbound Followup | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 12:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 12:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 12:05:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 12:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"d9a066f1-5acb-4924-8fae-202672399d9c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":37.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 12:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"169d7926-5afe-4394-ad3a-fab54d3ea354","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":587,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 12:05:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 12:05:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 12:05:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 12:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 12:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 12:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 12:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 12:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 12:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 12:10:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 12:10:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 12:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 12:10:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"d9a066f1-5acb-4924-8fae-202672399d9c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":37.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 12:10:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"169d7926-5afe-4394-ad3a-fab54d3ea354","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":587,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 12:10:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 12:10:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 12:10:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 12:10:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 12:10:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 12:10:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 12:10:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 12:10:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 12:10:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 12:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 12:15:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 12:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 12:15:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"d9a066f1-5acb-4924-8fae-202672399d9c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":37.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 12:15:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"169d7926-5afe-4394-ad3a-fab54d3ea354","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":587,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 12:15:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 12:15:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 12:15:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 12:15:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 12:15:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 12:15:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 12:15:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 12:15:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 12:15:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 12:20:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 12:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 12:20:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 12:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"d9a066f1-5acb-4924-8fae-202672399d9c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":37.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 12:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"169d7926-5afe-4394-ad3a-fab54d3ea354","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":587,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 12:20:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 12:20:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 12:20:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 12:20:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 12:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 12:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 12:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 12:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 12:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 12:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 12:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 12:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 12:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"d9a066f1-5acb-4924-8fae-202672399d9c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":37.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 12:25:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"169d7926-5afe-4394-ad3a-fab54d3ea354","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":587,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 12:25:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 12:25:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 12:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 12:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 12:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 12:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 12:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 12:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 12:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 12:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 12:30:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 12:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 12:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"d9a066f1-5acb-4924-8fae-202672399d9c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":37.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 12:30:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"169d7926-5afe-4394-ad3a-fab54d3ea354","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":587,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 12:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 12:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 12:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 12:30:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 12:30:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 12:30:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 12:30:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 12:30:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 12:30:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 12:35:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 12:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 12:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 12:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"d9a066f1-5acb-4924-8fae-202672399d9c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":37.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 12:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"169d7926-5afe-4394-ad3a-fab54d3ea354","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":587,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 12:35:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 12:35:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 12:35:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 12:35:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 12:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 12:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 12:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 12:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 12:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 12:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 12:40:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 12:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 12:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"d9a066f1-5acb-4924-8fae-202672399d9c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":37.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 12:40:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"169d7926-5afe-4394-ad3a-fab54d3ea354","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":587,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 12:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 12:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 12:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 12:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 12:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 12:40:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 12:40:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 12:40:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 12:40:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 12:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 12:45:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 12:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 12:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"d9a066f1-5acb-4924-8fae-202672399d9c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":37.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 12:45:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"169d7926-5afe-4394-ad3a-fab54d3ea354","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":587,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 12:45:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 12:45:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 12:45:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 12:45:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 12:45:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 12:45:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 12:45:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 12:45:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 12:45:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 12:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 12:50:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 12:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 12:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"d9a066f1-5acb-4924-8fae-202672399d9c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":37.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 12:50:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"169d7926-5afe-4394-ad3a-fab54d3ea354","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":587,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 12:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 12:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 12:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 12:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 12:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 12:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 12:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 12:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 12:50:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 12:55:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 12:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 12:55:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 12:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"d9a066f1-5acb-4924-8fae-202672399d9c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":37.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 12:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"169d7926-5afe-4394-ad3a-fab54d3ea354","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":587,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 12:55:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 12:55:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 12:55:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 12:55:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 12:55:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 12:55:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 12:55:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 12:55:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 12:55:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 12:55:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"f4ea4f8c-ed02-4ff6-87e1-9f7fe8d4d80b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919462952
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 12:55:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/f4ea4f8c-ed02-4ff6-87e1-9f7fe8d4d80b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 12:55:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 12:55:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: f4ea4f8c-ed02-4ff6-87e1-9f7fe8d4d80b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-08 12:55:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 12:55:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 12:55:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6187 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 12:55:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"f4ea4f8c-ed02-4ff6-87e1-9f7fe8d4d80b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 12:55:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/f4ea4f8c-ed02-4ff6-87e1-9f7fe8d4d80b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 12:55:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 12:55:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6187
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 12:55:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 12:55:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 12:55:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6187 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 12:56:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"f4ea4f8c-ed02-4ff6-87e1-9f7fe8d4d80b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":595,"output":71}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 12:56:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/f4ea4f8c-ed02-4ff6-87e1-9f7fe8d4d80b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 12:56:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 12:56:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6187
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 12:56:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 12:56:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 12:56:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6187 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 13:00:04 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919462952160 HTTP:200 response:{"status":"queued","message":"done","execution_id":"7b1f838b-2ad9-434c-9b1a-cc7dba3fbba5","run_id":"7b1f838b-2ad9-434c-9b1a-cc7dba3fbba5"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2270
2026-07-08 13:00:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7b1f838b-2ad9-434c-9b1a-cc7dba3fbba5","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 13:00:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/7b1f838b-2ad9-434c-9b1a-cc7dba3fbba5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 13:00:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 13:00:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 7b1f838b-2ad9-434c-9b1a-cc7dba3fbba5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-08 13:00:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919462952160"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 13:00:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 13:00:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6188 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 13:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 13:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 13:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 13:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7b1f838b-2ad9-434c-9b1a-cc7dba3fbba5","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 13:00:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"f4ea4f8c-ed02-4ff6-87e1-9f7fe8d4d80b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":595,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 13:00:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 13:00:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 13:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 13:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 13:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 13:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 13:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 13:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 13:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 13:00:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7b1f838b-2ad9-434c-9b1a-cc7dba3fbba5","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 13:00:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/7b1f838b-2ad9-434c-9b1a-cc7dba3fbba5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 13:00:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 13:00:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6188
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 13:00:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919462952160"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 13:00:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 13:00:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6188 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 13:01:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7b1f838b-2ad9-434c-9b1a-cc7dba3fbba5","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 13:01:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/7b1f838b-2ad9-434c-9b1a-cc7dba3fbba5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 13:01:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: no-answer
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 13:01:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6188
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 13:01:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919462952160"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 13:01:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 13:01:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6188 | status: no-answer | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 13:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 13:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 13:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 13:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7b1f838b-2ad9-434c-9b1a-cc7dba3fbba5","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 13:05:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"f4ea4f8c-ed02-4ff6-87e1-9f7fe8d4d80b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":595,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 13:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 13:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 13:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 13:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 13:05:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 13:05:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 13:05:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 13:05:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 13:05:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 13:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 13:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 13:10:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 13:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7b1f838b-2ad9-434c-9b1a-cc7dba3fbba5","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 13:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"f4ea4f8c-ed02-4ff6-87e1-9f7fe8d4d80b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":595,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 13:10:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 13:10:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 13:10:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 13:10:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 13:10:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 13:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 13:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 13:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 13:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 13:15:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 13:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 13:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 13:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7b1f838b-2ad9-434c-9b1a-cc7dba3fbba5","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 13:15:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"f4ea4f8c-ed02-4ff6-87e1-9f7fe8d4d80b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":595,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 13:15:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 13:15:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 13:15:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 13:15:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 13:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 13:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 13:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 13:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 13:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 13:20:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 13:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 13:20:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 13:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7b1f838b-2ad9-434c-9b1a-cc7dba3fbba5","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 13:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"f4ea4f8c-ed02-4ff6-87e1-9f7fe8d4d80b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":595,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 13:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 13:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 13:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 13:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 13:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 13:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 13:20:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 13:20:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 13:20:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 13:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 13:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 13:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 13:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7b1f838b-2ad9-434c-9b1a-cc7dba3fbba5","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 13:25:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"f4ea4f8c-ed02-4ff6-87e1-9f7fe8d4d80b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":595,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 13:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 13:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 13:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 13:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 13:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 13:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 13:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 13:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 13:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 13:33:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"59c7d55d-7fff-4e93-8682-1072773875b3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919588021
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 13:33:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/59c7d55d-7fff-4e93-8682-1072773875b3
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 13:33:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 13:33:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 59c7d55d-7fff-4e93-8682-1072773875b3
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-08 13:33:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 13:33:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 13:33:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6189 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 13:33:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"59c7d55d-7fff-4e93-8682-1072773875b3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 13:33:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/59c7d55d-7fff-4e93-8682-1072773875b3
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 13:33:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 13:33:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6189
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 13:33:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 13:33:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 13:33:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6189 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 13:33:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"90ab42fb-3c82-4f51-85d9-a7077dadf548","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918107903
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 13:33:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/90ab42fb-3c82-4f51-85d9-a7077dadf548
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 13:33:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 13:33:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 90ab42fb-3c82-4f51-85d9-a7077dadf548
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-08 13:33:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 13:33:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 13:33:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6190 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 13:34:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"90ab42fb-3c82-4f51-85d9-a7077dadf548","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 13:34:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/90ab42fb-3c82-4f51-85d9-a7077dadf548
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 13:34:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 13:34:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6190
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 13:34:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"abf2810d-dadb-4512-ab1f-bd8e8a9cf0d5","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918107903190","ivr_completed_at":"2026-07-08T08:04:06.912846"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 13:34:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-08 13:34:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6190 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 13:34:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"90ab42fb-3c82-4f51-85d9-a7077dadf548","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 13:34:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/90ab42fb-3c82-4f51-85d9-a7077dadf548
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 13:34:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 13:34:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6190
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 13:34:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"abf2810d-dadb-4512-ab1f-bd8e8a9cf0d5","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918107903190","ivr_completed_at":"2026-07-08T08:04:06.912846"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 13:34:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-08 13:34:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6190 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 13:34:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"59c7d55d-7fff-4e93-8682-1072773875b3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"output":59}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 13:34:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/59c7d55d-7fff-4e93-8682-1072773875b3
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 13:34:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 13:34:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6189
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 13:34:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 13:34:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 13:34:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6189 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 13:34:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"90ab42fb-3c82-4f51-85d9-a7077dadf548","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":3.99,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u092e\u0941\u091d\u0947 \u0905\u092e\u0930 jin hospital \u092e\u094
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 13:34:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/90ab42fb-3c82-4f51-85d9-a7077dadf548
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 13:34:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 13:34:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6190
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 13:34:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"abf2810d-dadb-4512-ab1f-bd8e8a9cf0d5","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918107903190","ivr_completed_at":"2026-07-08T08:04:06.912846"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 13:34:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-08 13:34:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6190 | status: call-disconnected | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 13:34:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"90ab42fb-3c82-4f51-85d9-a7077dadf548","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":50,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u092e\u0941\u091d\u0947 \u0905\u092e\u0930 jin hospital \u092e\u0947\
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 13:34:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/90ab42fb-3c82-4f51-85d9-a7077dadf548
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 13:34:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 13:34:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6190
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 13:34:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"abf2810d-dadb-4512-ab1f-bd8e8a9cf0d5","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918107903190","ivr_completed_at":"2026-07-08T08:04:06.912846"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 13:34:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-08 13:34:48 [13.203.39.153][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6190 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:611
2026-07-08 13:34:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-08 13:34:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6190 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 13:35:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 13:35:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 13:35:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 13:35:22 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7b1f838b-2ad9-434c-9b1a-cc7dba3fbba5","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 13:35:23 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"90ab42fb-3c82-4f51-85d9-a7077dadf548","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":50.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 13:35:23 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 13:35:23 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 13:35:23 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 13:35:24 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 13:35:24 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 13:35:24 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 13:35:24 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 13:35:24 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 13:35:25 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 13:35:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"9e786507-7808-476f-b5a2-3842ef08138e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917737381
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 13:35:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/9e786507-7808-476f-b5a2-3842ef08138e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 13:35:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 13:35:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 9e786507-7808-476f-b5a2-3842ef08138e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-08 13:35:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 13:35:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 13:35:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6191 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 13:35:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"9e786507-7808-476f-b5a2-3842ef08138e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 13:35:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/9e786507-7808-476f-b5a2-3842ef08138e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 13:35:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 13:35:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6191
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 13:35:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"cf3d1a25-8c45-485c-b7ac-a3329ccbc78b","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917737381877","ivr_completed_at":"2026-07-08T08:05:52.575966"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 13:35:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-08 13:35:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6191 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 13:35:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"9e786507-7808-476f-b5a2-3842ef08138e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 13:35:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/9e786507-7808-476f-b5a2-3842ef08138e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 13:35:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 13:35:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6191
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 13:35:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"cf3d1a25-8c45-485c-b7ac-a3329ccbc78b","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917737381877","ivr_completed_at":"2026-07-08T08:05:52.575966"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 13:35:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-08 13:35:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6191 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 13:36:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"9e786507-7808-476f-b5a2-3842ef08138e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0.41,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nassistant: \u0906\u092a\u0915\u093e \u0926\u093f\u0928 \u0936\u0941\u092d \
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 13:36:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/9e786507-7808-476f-b5a2-3842ef08138e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 13:36:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 13:36:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6191
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 13:36:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"cf3d1a25-8c45-485c-b7ac-a3329ccbc78b","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917737381877","ivr_completed_at":"2026-07-08T08:05:52.575966"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 13:36:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-08 13:36:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6191 | status: call-disconnected | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 13:36:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"9e786507-7808-476f-b5a2-3842ef08138e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":36,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nassistant: \u0906\u092a\u0915\u093e \u0926\u093f\u0928 \u0936\u0941\u092d \u0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 13:36:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/9e786507-7808-476f-b5a2-3842ef08138e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 13:36:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 13:36:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6191
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 13:36:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"cf3d1a25-8c45-485c-b7ac-a3329ccbc78b","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917737381877","ivr_completed_at":"2026-07-08T08:05:52.575966"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 13:36:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-08 13:36:24 [13.203.39.153][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:611
2026-07-08 13:36:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6191 | status: completed | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 13:37:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d1f6c8e5-0e88-43a3-9273-05abfc834ebc","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917737381
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 13:37:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d1f6c8e5-0e88-43a3-9273-05abfc834ebc
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 13:37:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 13:37:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: d1f6c8e5-0e88-43a3-9273-05abfc834ebc
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-08 13:37:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 13:37:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 13:37:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6192 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 13:37:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d1f6c8e5-0e88-43a3-9273-05abfc834ebc","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 13:37:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d1f6c8e5-0e88-43a3-9273-05abfc834ebc
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 13:37:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 13:37:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6192
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 13:37:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"71206d88-20ab-478c-8b16-9aa086015a1e","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917737381877","ivr_completed_at":"2026-07-08T08:07:46.908879"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 13:37:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-08 13:37:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6192 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 13:37:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d1f6c8e5-0e88-43a3-9273-05abfc834ebc","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 13:37:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d1f6c8e5-0e88-43a3-9273-05abfc834ebc
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 13:37:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 13:37:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6192
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 13:37:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"71206d88-20ab-478c-8b16-9aa086015a1e","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917737381877","ivr_completed_at":"2026-07-08T08:07:46.908879"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 13:37:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-08 13:37:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6192 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 13:38:05 [13.203.39.153][-][-][info][bolna] [knowledge][working] Direct name match "<span class="hl">Arun Sharma</span>" → Dr. Arun Sharma
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1535
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1829
2026-07-08 13:38:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d1f6c8e5-0e88-43a3-9273-05abfc834ebc","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":4.04,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u0906\u0930\u0935 \u0936\u0930\u094d\u092e\u093e doctor \u0905\u093
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 13:38:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d1f6c8e5-0e88-43a3-9273-05abfc834ebc
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 13:38:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 13:38:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6192
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 13:38:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"71206d88-20ab-478c-8b16-9aa086015a1e","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917737381877","ivr_completed_at":"2026-07-08T08:07:46.908879"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 13:38:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-08 13:38:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-08 13:38:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6192 | status: call-disconnected | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 13:38:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d1f6c8e5-0e88-43a3-9273-05abfc834ebc","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":52,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u0906\u0930\u0935 \u0936\u0930\u094d\u092e\u093e doctor \u0905\u0930\
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 13:38:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d1f6c8e5-0e88-43a3-9273-05abfc834ebc
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 13:38:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 13:38:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6192
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 13:38:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6192 | status: completed | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 13:40:03 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919588021796 HTTP:200 response:{"status":"queued","message":"done","execution_id":"7aa2cae9-4fa9-4633-a0f5-c69675249cee","run_id":"7aa2cae9-4fa9-4633-a0f5-c69675249cee"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2270
2026-07-08 13:40:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7aa2cae9-4fa9-4633-a0f5-c69675249cee","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 13:40:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/7aa2cae9-4fa9-4633-a0f5-c69675249cee
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 13:40:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 13:40:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 7aa2cae9-4fa9-4633-a0f5-c69675249cee
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-08 13:40:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919588021796"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 13:40:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 13:40:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6193 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 13:40:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7aa2cae9-4fa9-4633-a0f5-c69675249cee","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 13:40:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/7aa2cae9-4fa9-4633-a0f5-c69675249cee
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 13:40:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 13:40:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6193
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 13:40:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919588021796"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 13:40:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 13:40:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6193 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 13:40:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 13:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 13:40:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 13:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7aa2cae9-4fa9-4633-a0f5-c69675249cee","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 13:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"d1f6c8e5-0e88-43a3-9273-05abfc834ebc","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":52.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 13:40:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 13:40:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 13:40:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 13:40:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 13:40:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 13:40:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 13:40:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 13:40:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 13:40:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 13:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 13:40:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7aa2cae9-4fa9-4633-a0f5-c69675249cee","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 13:40:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/7aa2cae9-4fa9-4633-a0f5-c69675249cee
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 13:40:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 13:40:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6193
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 13:40:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919588021796"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 13:40:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 13:40:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6193 | status: in-progress | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 13:40:52 [13.203.39.153][-][-][info][bolna] [knowledge][working] Direct name match "<span class="hl">Rajesh Kumar Pandey</span>" →  Dr. Rajesh Kumar Pandey
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1535
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1829
2026-07-08 13:41:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7aa2cae9-4fa9-4633-a0f5-c69675249cee","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":3.29,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 13:41:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/7aa2cae9-4fa9-4633-a0f5-c69675249cee
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 13:41:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 13:41:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6193
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 13:41:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919588021796"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 13:41:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: Outbound Followup
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:637
2026-07-08 13:41:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6193 | status: call-disconnected | ivr_option: Outbound Followup | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 13:41:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7aa2cae9-4fa9-4633-a0f5-c69675249cee","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":39,"total_cost":6,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 13:41:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/7aa2cae9-4fa9-4633-a0f5-c69675249cee
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 13:41:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 13:41:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6193
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 13:41:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6193 | status: completed | ivr_option: Outbound Followup | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 13:45:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 13:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 13:45:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 13:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7aa2cae9-4fa9-4633-a0f5-c69675249cee","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":39.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 13:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"d1f6c8e5-0e88-43a3-9273-05abfc834ebc","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":52.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 13:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 13:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 13:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 13:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 13:45:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 13:45:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 13:45:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 13:45:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 13:45:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 13:45:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 13:50:03 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +917737381877 HTTP:200 response:{"status":"queued","message":"done","execution_id":"f29454c9-ac79-42be-88da-98785f8cbf08","run_id":"f29454c9-ac79-42be-88da-98785f8cbf08"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2270
2026-07-08 13:50:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"f29454c9-ac79-42be-88da-98785f8cbf08","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 13:50:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/f29454c9-ac79-42be-88da-98785f8cbf08
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 13:50:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 13:50:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: f29454c9-ac79-42be-88da-98785f8cbf08
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-08 13:50:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917737381877"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 13:50:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 13:50:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6194 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 13:50:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"f29454c9-ac79-42be-88da-98785f8cbf08","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 13:50:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/f29454c9-ac79-42be-88da-98785f8cbf08
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 13:50:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 13:50:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6194
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 13:50:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917737381877"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 13:50:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 13:50:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6194 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 13:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 13:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 13:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 13:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"f29454c9-ac79-42be-88da-98785f8cbf08","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 13:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"d1f6c8e5-0e88-43a3-9273-05abfc834ebc","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":52.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 13:50:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 13:50:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 13:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 13:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 13:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 13:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 13:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 13:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 13:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 13:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 13:50:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"f29454c9-ac79-42be-88da-98785f8cbf08","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 13:50:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/f29454c9-ac79-42be-88da-98785f8cbf08
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 13:50:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: busy
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 13:50:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6194
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 13:50:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917737381877"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 13:50:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 13:50:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6194 | status: busy | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 13:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 13:55:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 13:55:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 13:55:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"f29454c9-ac79-42be-88da-98785f8cbf08","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 13:55:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"d1f6c8e5-0e88-43a3-9273-05abfc834ebc","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":52.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 13:55:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 13:55:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 13:55:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 13:55:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 13:55:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 13:55:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 13:55:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 13:55:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 13:55:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 13:55:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 14:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 14:00:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 14:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 14:00:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"f29454c9-ac79-42be-88da-98785f8cbf08","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 14:00:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"d1f6c8e5-0e88-43a3-9273-05abfc834ebc","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":52.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 14:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 14:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 14:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 14:00:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 14:00:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 14:00:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 14:00:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 14:00:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 14:00:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 14:00:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 14:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 14:05:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 14:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 14:05:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"f29454c9-ac79-42be-88da-98785f8cbf08","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 14:05:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"d1f6c8e5-0e88-43a3-9273-05abfc834ebc","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":52.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 14:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 14:05:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 14:05:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 14:05:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 14:05:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 14:05:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 14:05:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 14:05:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 14:05:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 14:05:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6046 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 14:08:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0ae0ade4-c0bb-4d55-b4f7-fac4f806043e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918866681
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 14:08:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0ae0ade4-c0bb-4d55-b4f7-fac4f806043e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 14:08:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 14:08:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 0ae0ade4-c0bb-4d55-b4f7-fac4f806043e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-08 14:08:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 14:08:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 14:08:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6195 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 14:08:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0ae0ade4-c0bb-4d55-b4f7-fac4f806043e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 14:08:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0ae0ade4-c0bb-4d55-b4f7-fac4f806043e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 14:08:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 14:08:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6195
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 14:08:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"faae74ff-5213-4294-b7fa-f88051a2c3c0","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918866681305","ivr_completed_at":"2026-07-08T08:38:46.529335"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 14:08:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-08 14:08:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6195 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 14:08:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0ae0ade4-c0bb-4d55-b4f7-fac4f806043e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 14:08:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0ae0ade4-c0bb-4d55-b4f7-fac4f806043e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 14:08:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 14:08:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6195
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 14:08:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"faae74ff-5213-4294-b7fa-f88051a2c3c0","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918866681305","ivr_completed_at":"2026-07-08T08:38:46.529335"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 14:08:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-08 14:08:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6195 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 14:09:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0ae0ade4-c0bb-4d55-b4f7-fac4f806043e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":9.55,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant: \u091c\u0940, \u092e\u0948\u0902 \u0906\u092a\u091
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 14:09:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0ae0ade4-c0bb-4d55-b4f7-fac4f806043e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 14:09:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 14:09:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6195
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 14:09:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"faae74ff-5213-4294-b7fa-f88051a2c3c0","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918866681305","ivr_completed_at":"2026-07-08T08:38:46.529335"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 14:09:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-08 14:09:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6195 | status: call-disconnected | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 14:09:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0ae0ade4-c0bb-4d55-b4f7-fac4f806043e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":73,"total_cost":9,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant: \u091c\u0940, \u092e\u0948\u0902 \u0906\u092a\u0915\
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 14:09:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0ae0ade4-c0bb-4d55-b4f7-fac4f806043e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 14:09:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 14:09:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6195
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 14:09:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"faae74ff-5213-4294-b7fa-f88051a2c3c0","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918866681305","ivr_completed_at":"2026-07-08T08:38:46.529335"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 14:09:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-08 14:09:53 [13.203.39.153][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6195 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:611
2026-07-08 14:09:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-08 14:09:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6195 | status: completed | ivr_option: General Queries | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 14:10:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 14:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 14:10:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 14:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"f29454c9-ac79-42be-88da-98785f8cbf08","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 14:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0ae0ade4-c0bb-4d55-b4f7-fac4f806043e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":73.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 14:10:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 14:10:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 14:10:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 14:10:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 14:10:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 14:10:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 14:10:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 14:10:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 14:10:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 14:15:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 14:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 14:15:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 14:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"f29454c9-ac79-42be-88da-98785f8cbf08","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 14:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0ae0ade4-c0bb-4d55-b4f7-fac4f806043e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":73.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 14:15:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 14:15:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 14:15:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 14:15:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 14:15:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 14:15:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 14:15:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 14:15:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 14:15:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 14:18:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"26427bf2-fc80-4853-a7b2-d0a5b5636414","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919587344
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 14:18:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/26427bf2-fc80-4853-a7b2-d0a5b5636414
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 14:18:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 14:18:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 26427bf2-fc80-4853-a7b2-d0a5b5636414
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-08 14:18:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 14:18:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 14:18:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6196 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 14:18:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"26427bf2-fc80-4853-a7b2-d0a5b5636414","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 14:18:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/26427bf2-fc80-4853-a7b2-d0a5b5636414
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 14:18:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 14:18:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6196
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 14:18:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 14:18:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 14:18:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6196 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 14:19:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"26427bf2-fc80-4853-a7b2-d0a5b5636414","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"output":68}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 14:19:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/26427bf2-fc80-4853-a7b2-d0a5b5636414
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 14:19:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 14:19:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6196
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 14:19:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 14:19:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 14:19:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6196 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 14:20:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 14:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 14:20:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 14:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"f29454c9-ac79-42be-88da-98785f8cbf08","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 14:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"26427bf2-fc80-4853-a7b2-d0a5b5636414","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 14:20:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 14:20:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 14:20:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 14:20:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 14:20:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 14:20:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 14:20:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 14:20:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 14:20:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 14:25:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 14:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 14:25:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 14:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"f29454c9-ac79-42be-88da-98785f8cbf08","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 14:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"26427bf2-fc80-4853-a7b2-d0a5b5636414","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 14:25:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 14:25:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 14:25:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 14:25:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 14:25:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 14:25:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 14:25:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 14:25:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 14:25:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 14:30:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 14:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 14:30:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 14:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"f29454c9-ac79-42be-88da-98785f8cbf08","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 14:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"26427bf2-fc80-4853-a7b2-d0a5b5636414","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 14:30:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 14:30:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 14:30:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 14:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 14:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 14:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 14:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 14:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 14:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 14:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 14:35:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 14:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 14:35:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"f29454c9-ac79-42be-88da-98785f8cbf08","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 14:35:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"26427bf2-fc80-4853-a7b2-d0a5b5636414","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 14:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 14:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 14:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 14:35:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 14:35:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 14:35:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 14:35:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 14:35:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 14:35:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 14:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 14:40:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 14:40:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 14:40:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"f29454c9-ac79-42be-88da-98785f8cbf08","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 14:40:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"26427bf2-fc80-4853-a7b2-d0a5b5636414","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 14:40:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 14:40:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 14:40:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 14:40:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 14:40:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 14:40:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 14:40:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 14:40:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 14:40:18 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 14:45:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 14:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 14:45:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 14:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"f29454c9-ac79-42be-88da-98785f8cbf08","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 14:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"26427bf2-fc80-4853-a7b2-d0a5b5636414","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 14:45:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 14:45:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 14:45:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 14:45:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 14:45:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 14:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 14:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 14:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 14:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 14:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 14:55:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 14:55:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 14:55:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"f29454c9-ac79-42be-88da-98785f8cbf08","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 14:55:21 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"26427bf2-fc80-4853-a7b2-d0a5b5636414","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 14:55:21 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 14:55:21 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 14:55:22 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 14:55:22 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 14:55:22 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 14:55:22 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 14:55:22 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 14:55:23 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 14:55:23 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 15:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 15:00:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 15:00:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 15:00:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"f29454c9-ac79-42be-88da-98785f8cbf08","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 15:00:22 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"26427bf2-fc80-4853-a7b2-d0a5b5636414","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 15:00:22 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 15:00:22 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 15:00:22 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 15:00:23 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 15:00:23 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 15:00:23 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 15:00:23 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 15:00:23 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 15:00:23 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 15:05:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 15:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 15:05:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 15:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"f29454c9-ac79-42be-88da-98785f8cbf08","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 15:05:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"26427bf2-fc80-4853-a7b2-d0a5b5636414","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 15:05:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 15:05:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 15:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 15:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 15:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 15:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 15:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 15:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 15:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 15:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 15:10:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 15:10:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 15:10:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"f29454c9-ac79-42be-88da-98785f8cbf08","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 15:10:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"26427bf2-fc80-4853-a7b2-d0a5b5636414","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 15:10:20 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 15:10:21 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 15:10:21 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 15:10:21 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 15:10:21 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 15:10:21 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 15:10:21 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 15:10:22 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 15:10:22 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 15:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 15:15:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 15:15:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 15:15:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"f29454c9-ac79-42be-88da-98785f8cbf08","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 15:15:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"26427bf2-fc80-4853-a7b2-d0a5b5636414","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 15:15:21 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 15:15:21 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 15:15:21 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 15:15:21 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 15:15:21 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 15:15:22 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 15:15:22 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 15:15:22 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 15:15:22 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 15:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 15:20:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 15:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 15:20:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"f29454c9-ac79-42be-88da-98785f8cbf08","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 15:20:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"26427bf2-fc80-4853-a7b2-d0a5b5636414","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 15:20:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 15:20:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 15:20:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 15:20:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 15:20:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 15:20:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 15:20:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 15:20:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 15:20:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 15:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 15:25:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 15:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 15:25:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"f29454c9-ac79-42be-88da-98785f8cbf08","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 15:25:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"26427bf2-fc80-4853-a7b2-d0a5b5636414","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 15:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 15:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 15:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 15:25:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 15:25:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 15:25:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 15:25:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 15:25:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 15:25:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 15:30:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 15:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 15:30:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 15:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"f29454c9-ac79-42be-88da-98785f8cbf08","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 15:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"26427bf2-fc80-4853-a7b2-d0a5b5636414","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 15:30:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 15:30:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 15:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 15:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 15:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 15:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 15:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 15:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 15:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 15:35:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 15:35:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 15:35:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 15:35:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"f29454c9-ac79-42be-88da-98785f8cbf08","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 15:35:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"26427bf2-fc80-4853-a7b2-d0a5b5636414","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 15:35:19 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 15:35:19 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 15:35:20 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 15:35:20 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 15:35:20 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 15:35:20 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 15:35:20 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 15:35:20 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 15:35:20 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 15:36:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4df8a534-cc7d-4927-b58d-0e6b402a411d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919990175
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 15:36:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/4df8a534-cc7d-4927-b58d-0e6b402a411d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 15:36:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 15:36:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 4df8a534-cc7d-4927-b58d-0e6b402a411d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-08 15:36:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 15:36:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 15:36:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6197 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 15:36:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4df8a534-cc7d-4927-b58d-0e6b402a411d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 15:36:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/4df8a534-cc7d-4927-b58d-0e6b402a411d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 15:36:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 15:36:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6197
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 15:36:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"cfa998d8-de32-41a0-bb88-bce7724970ae","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919990175808","ivr_completed_at":"2026-07-08T10:06:39.272408"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 15:36:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-08 15:36:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6197 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 15:36:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4df8a534-cc7d-4927-b58d-0e6b402a411d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 15:36:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/4df8a534-cc7d-4927-b58d-0e6b402a411d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 15:36:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 15:36:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6197
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 15:36:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"cfa998d8-de32-41a0-bb88-bce7724970ae","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919990175808","ivr_completed_at":"2026-07-08T10:06:39.272408"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 15:36:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-08 15:36:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6197 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 15:37:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4df8a534-cc7d-4927-b58d-0e6b402a411d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":2.7,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  bill  information\nassistant: \u091c\u0940, \u092c\u0924\u093e\u0907\
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 15:37:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/4df8a534-cc7d-4927-b58d-0e6b402a411d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 15:37:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 15:37:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6197
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 15:37:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"cfa998d8-de32-41a0-bb88-bce7724970ae","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919990175808","ivr_completed_at":"2026-07-08T10:06:39.272408"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 15:37:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-08 15:37:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6197 | status: call-disconnected | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 15:37:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4df8a534-cc7d-4927-b58d-0e6b402a411d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":39,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  bill  information\nassistant: \u091c\u0940, \u092c\u0924\u093e\u0907\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 15:37:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/4df8a534-cc7d-4927-b58d-0e6b402a411d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 15:37:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 15:37:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6197
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 15:37:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"cfa998d8-de32-41a0-bb88-bce7724970ae","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919990175808","ivr_completed_at":"2026-07-08T10:06:39.272408"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 15:37:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-08 15:37:10 [13.203.39.153][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6197 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:611
2026-07-08 15:37:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-08 15:37:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6197 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 15:40:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 15:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 15:40:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 15:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"f29454c9-ac79-42be-88da-98785f8cbf08","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 15:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"4df8a534-cc7d-4927-b58d-0e6b402a411d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":39.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 15:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 15:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 15:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 15:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 15:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 15:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 15:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 15:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 15:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 15:45:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 15:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 15:45:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 15:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"f29454c9-ac79-42be-88da-98785f8cbf08","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 15:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"4df8a534-cc7d-4927-b58d-0e6b402a411d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":39.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 15:45:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 15:45:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 15:45:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 15:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 15:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 15:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 15:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 15:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 15:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 15:50:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 15:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 15:50:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 15:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"f29454c9-ac79-42be-88da-98785f8cbf08","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 15:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"4df8a534-cc7d-4927-b58d-0e6b402a411d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":39.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 15:50:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 15:50:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 15:50:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 15:50:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 15:50:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 15:50:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 15:50:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 15:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 15:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 15:55:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 15:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 15:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 15:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"f29454c9-ac79-42be-88da-98785f8cbf08","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 15:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"4df8a534-cc7d-4927-b58d-0e6b402a411d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":39.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 15:55:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 15:55:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 15:55:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 15:55:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 15:55:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 15:55:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 15:55:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 15:55:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 15:55:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 16:00:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 16:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 16:00:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 16:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"f29454c9-ac79-42be-88da-98785f8cbf08","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 16:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"4df8a534-cc7d-4927-b58d-0e6b402a411d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":39.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 16:00:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 16:00:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 16:00:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 16:00:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 16:00:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 16:00:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 16:00:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 16:00:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 16:00:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 16:05:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 16:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 16:05:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 16:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"f29454c9-ac79-42be-88da-98785f8cbf08","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 16:05:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"4df8a534-cc7d-4927-b58d-0e6b402a411d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":39.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 16:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 16:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 16:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 16:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 16:05:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 16:05:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 16:05:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 16:05:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 16:05:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 16:10:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 16:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 16:10:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 16:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"f29454c9-ac79-42be-88da-98785f8cbf08","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 16:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"4df8a534-cc7d-4927-b58d-0e6b402a411d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":39.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 16:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 16:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 16:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 16:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 16:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 16:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 16:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 16:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 16:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 16:14:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"776ba08e-55b7-4ae0-92c0-3bf440c17a45","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919829173
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 16:14:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/776ba08e-55b7-4ae0-92c0-3bf440c17a45
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 16:14:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 16:14:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 776ba08e-55b7-4ae0-92c0-3bf440c17a45
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-08 16:14:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 16:14:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 16:14:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6198 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 16:14:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"776ba08e-55b7-4ae0-92c0-3bf440c17a45","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 16:14:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/776ba08e-55b7-4ae0-92c0-3bf440c17a45
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 16:14:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 16:14:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6198
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 16:14:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"579ec6cc-9aef-4679-a361-5f57224e2c61","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919829173362","ivr_completed_at":"2026-07-08T10:44:30.765332"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 16:14:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-08 16:14:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6198 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 16:14:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"776ba08e-55b7-4ae0-92c0-3bf440c17a45","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 16:14:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/776ba08e-55b7-4ae0-92c0-3bf440c17a45
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 16:14:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 16:14:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6198
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 16:14:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"579ec6cc-9aef-4679-a361-5f57224e2c61","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919829173362","ivr_completed_at":"2026-07-08T10:44:30.765332"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 16:14:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-08 16:14:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6198 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 16:14:49 [13.203.39.153][-][-][info][bolna] [Bolna findDoctors] Alias match 'obstetrics' → 'Obstetrics & Gynaecology'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1613
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1829
2026-07-08 16:14:49 [13.203.39.153][-][-][info][bolna] [knowledge][working] Alias resolved "<span class="hl">obstetrics</span>" → Obstetrics & Gynaecology
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1614
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1829
2026-07-08 16:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 16:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 16:15:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 16:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"f29454c9-ac79-42be-88da-98785f8cbf08","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 16:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"776ba08e-55b7-4ae0-92c0-3bf440c17a45","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 16:15:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 16:15:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 16:15:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 16:15:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 16:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 16:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 16:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 16:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 16:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 16:15:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"776ba08e-55b7-4ae0-92c0-3bf440c17a45","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":12.07,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u092f\u0939 \u0936\u093e\u092e \u0915\u094b gynac  \u0915\u094c\u0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 16:15:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/776ba08e-55b7-4ae0-92c0-3bf440c17a45
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 16:15:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 16:15:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6198
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 16:15:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"579ec6cc-9aef-4679-a361-5f57224e2c61","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919829173362","ivr_completed_at":"2026-07-08T10:44:30.765332"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 16:15:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-08 16:15:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6198 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 16:15:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"776ba08e-55b7-4ae0-92c0-3bf440c17a45","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":89,"total_cost":9,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u092f\u0939 \u0936\u093e\u092e \u0915\u094b gynac  \u0915\u094c\u0928
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 16:15:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/776ba08e-55b7-4ae0-92c0-3bf440c17a45
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 16:15:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 16:15:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6198
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 16:15:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"579ec6cc-9aef-4679-a361-5f57224e2c61","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919829173362","ivr_completed_at":"2026-07-08T10:44:30.765332"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 16:15:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-08 16:15:51 [13.203.39.153][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6198 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:611
2026-07-08 16:15:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-08 16:15:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6198 | status: completed | ivr_option: General Queries | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 16:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 16:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 16:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 16:20:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"f29454c9-ac79-42be-88da-98785f8cbf08","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 16:20:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"776ba08e-55b7-4ae0-92c0-3bf440c17a45","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":89.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 16:20:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 16:20:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 16:20:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 16:20:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 16:20:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 16:20:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 16:20:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 16:20:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 16:20:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 16:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 16:25:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 16:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 16:25:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"f29454c9-ac79-42be-88da-98785f8cbf08","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 16:25:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"776ba08e-55b7-4ae0-92c0-3bf440c17a45","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":89.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 16:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 16:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 16:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 16:25:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 16:25:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 16:25:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 16:25:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 16:25:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 16:25:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 16:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 16:30:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 16:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 16:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"f29454c9-ac79-42be-88da-98785f8cbf08","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 16:30:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"776ba08e-55b7-4ae0-92c0-3bf440c17a45","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":89.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 16:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 16:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 16:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 16:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 16:30:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 16:30:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 16:30:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 16:30:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 16:30:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 16:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 16:35:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 16:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 16:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"f29454c9-ac79-42be-88da-98785f8cbf08","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 16:35:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"776ba08e-55b7-4ae0-92c0-3bf440c17a45","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":89.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 16:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 16:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 16:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 16:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 16:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 16:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 16:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 16:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 16:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 16:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 16:40:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 16:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 16:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"f29454c9-ac79-42be-88da-98785f8cbf08","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 16:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"776ba08e-55b7-4ae0-92c0-3bf440c17a45","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":89.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 16:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 16:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 16:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 16:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 16:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 16:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 16:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 16:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 16:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 16:45:55 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 16:45:57 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 16:46:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 16:46:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"f29454c9-ac79-42be-88da-98785f8cbf08","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 16:46:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"776ba08e-55b7-4ae0-92c0-3bf440c17a45","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":89.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 16:46:09 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 16:46:09 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 16:46:09 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 16:46:10 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 16:46:10 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 16:46:10 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 16:46:10 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 16:46:10 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 16:46:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 16:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 16:50:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 16:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 16:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"f29454c9-ac79-42be-88da-98785f8cbf08","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 16:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"776ba08e-55b7-4ae0-92c0-3bf440c17a45","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":89.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 16:50:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 16:50:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 16:50:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 16:50:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 16:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 16:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 16:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 16:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 16:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 16:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 16:55:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 16:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 16:55:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"f29454c9-ac79-42be-88da-98785f8cbf08","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 16:55:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"776ba08e-55b7-4ae0-92c0-3bf440c17a45","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":89.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 16:55:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 16:55:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 16:55:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 16:55:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 16:55:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 16:55:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 16:55:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 16:55:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 16:55:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 17:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 17:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 17:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 17:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"f29454c9-ac79-42be-88da-98785f8cbf08","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 17:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"776ba08e-55b7-4ae0-92c0-3bf440c17a45","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":89.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 17:00:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 17:00:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 17:00:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 17:00:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 17:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 17:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 17:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 17:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 17:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 17:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 17:05:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 17:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 17:05:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"f29454c9-ac79-42be-88da-98785f8cbf08","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 17:05:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"776ba08e-55b7-4ae0-92c0-3bf440c17a45","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":89.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 17:05:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 17:05:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 17:05:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 17:05:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 17:05:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 17:05:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 17:05:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 17:05:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 17:05:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 17:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 17:10:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 17:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 17:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"f29454c9-ac79-42be-88da-98785f8cbf08","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 17:10:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"776ba08e-55b7-4ae0-92c0-3bf440c17a45","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":89.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 17:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 17:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 17:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 17:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 17:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 17:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 17:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 17:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 17:10:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 17:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 17:15:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 17:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 17:15:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"f29454c9-ac79-42be-88da-98785f8cbf08","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 17:15:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"776ba08e-55b7-4ae0-92c0-3bf440c17a45","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":89.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 17:15:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 17:15:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 17:15:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 17:15:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 17:15:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 17:15:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 17:15:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 17:15:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 17:15:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 17:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 17:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 17:20:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 17:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"f29454c9-ac79-42be-88da-98785f8cbf08","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 17:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"776ba08e-55b7-4ae0-92c0-3bf440c17a45","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":89.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 17:20:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 17:20:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 17:20:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 17:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 17:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 17:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 17:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 17:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 17:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 17:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 17:25:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 17:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 17:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"f29454c9-ac79-42be-88da-98785f8cbf08","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 17:25:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"776ba08e-55b7-4ae0-92c0-3bf440c17a45","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":89.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 17:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 17:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 17:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 17:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 17:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 17:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 17:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 17:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 17:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 17:29:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"abb1eabb-70bd-43e4-bedf-e0786bca8a75","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919166001
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 17:29:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/abb1eabb-70bd-43e4-bedf-e0786bca8a75
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 17:29:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 17:29:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: abb1eabb-70bd-43e4-bedf-e0786bca8a75
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-08 17:29:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 17:29:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 17:29:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6199 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 17:29:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"abb1eabb-70bd-43e4-bedf-e0786bca8a75","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 17:29:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/abb1eabb-70bd-43e4-bedf-e0786bca8a75
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 17:29:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 17:29:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6199
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 17:29:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"f4352903-9a00-45d2-a94a-d80ebe439570","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919166001750","ivr_completed_at":"2026-07-08T11:59:56.411023"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 17:29:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-08 17:29:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6199 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 17:29:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"abb1eabb-70bd-43e4-bedf-e0786bca8a75","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 17:29:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/abb1eabb-70bd-43e4-bedf-e0786bca8a75
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 17:29:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 17:29:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6199
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 17:29:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"f4352903-9a00-45d2-a94a-d80ebe439570","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919166001750","ivr_completed_at":"2026-07-08T11:59:56.411023"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 17:29:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-08 17:29:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6199 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 17:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 17:30:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 17:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 17:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"f29454c9-ac79-42be-88da-98785f8cbf08","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 17:30:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"abb1eabb-70bd-43e4-bedf-e0786bca8a75","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 17:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 17:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 17:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 17:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 17:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 17:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 17:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 17:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 17:30:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 17:30:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"abb1eabb-70bd-43e4-bedf-e0786bca8a75","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":4.13,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant: \u091c\u0940, \u092e\u0948\u0902 \u0906\u092a\u091
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 17:30:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/abb1eabb-70bd-43e4-bedf-e0786bca8a75
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 17:30:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 17:30:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6199
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 17:30:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"f4352903-9a00-45d2-a94a-d80ebe439570","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919166001750","ivr_completed_at":"2026-07-08T11:59:56.411023"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 17:30:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-08 17:30:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6199 | status: call-disconnected | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 17:30:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"abb1eabb-70bd-43e4-bedf-e0786bca8a75","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":53,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant: \u091c\u0940, \u092e\u0948\u0902 \u0906\u092a\u0915\
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 17:30:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/abb1eabb-70bd-43e4-bedf-e0786bca8a75
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 17:30:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 17:30:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6199
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 17:30:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"f4352903-9a00-45d2-a94a-d80ebe439570","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919166001750","ivr_completed_at":"2026-07-08T11:59:56.411023"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 17:30:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-08 17:30:36 [13.203.39.153][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6199 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:611
2026-07-08 17:30:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-08 17:30:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6199 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 17:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 17:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 17:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 17:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"f29454c9-ac79-42be-88da-98785f8cbf08","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 17:35:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"abb1eabb-70bd-43e4-bedf-e0786bca8a75","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 17:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 17:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 17:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 17:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 17:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 17:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 17:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 17:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 17:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 17:35:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"1a401915-657a-4455-b1d9-248b04210fac","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919376662
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 17:35:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/1a401915-657a-4455-b1d9-248b04210fac
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 17:35:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 17:35:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 1a401915-657a-4455-b1d9-248b04210fac
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-08 17:35:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 17:35:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 17:35:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6200 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 17:35:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"1a401915-657a-4455-b1d9-248b04210fac","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 17:35:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/1a401915-657a-4455-b1d9-248b04210fac
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 17:35:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 17:35:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6200
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 17:35:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 17:35:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 17:35:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6200 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 17:36:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"1a401915-657a-4455-b1d9-248b04210fac","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":587,"output":57}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 17:36:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/1a401915-657a-4455-b1d9-248b04210fac
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 17:36:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 17:36:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6200
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 17:36:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 17:36:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 17:36:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6200 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 17:40:05 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919376662601 HTTP:200 response:{"status":"queued","message":"done","execution_id":"d743f396-03b4-443f-828f-b3c3176371ad","run_id":"d743f396-03b4-443f-828f-b3c3176371ad"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2270
2026-07-08 17:40:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d743f396-03b4-443f-828f-b3c3176371ad","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 17:40:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d743f396-03b4-443f-828f-b3c3176371ad
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 17:40:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 17:40:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: d743f396-03b4-443f-828f-b3c3176371ad
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-08 17:40:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919376662601"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 17:40:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 17:40:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6201 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 17:40:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d743f396-03b4-443f-828f-b3c3176371ad","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 17:40:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d743f396-03b4-443f-828f-b3c3176371ad
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 17:40:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 17:40:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6201
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 17:40:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919376662601"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 17:40:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 17:40:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6201 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 17:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 17:40:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 17:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 17:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"d743f396-03b4-443f-828f-b3c3176371ad","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 17:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1a401915-657a-4455-b1d9-248b04210fac","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":587,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 17:40:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 17:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 17:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 17:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 17:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 17:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 17:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 17:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 17:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 17:40:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d743f396-03b4-443f-828f-b3c3176371ad","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 17:40:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d743f396-03b4-443f-828f-b3c3176371ad
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 17:40:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: no-answer
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 17:40:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6201
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 17:40:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919376662601"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 17:40:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 17:40:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6201 | status: no-answer | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 17:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 17:45:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 17:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 17:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"d743f396-03b4-443f-828f-b3c3176371ad","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 17:45:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1a401915-657a-4455-b1d9-248b04210fac","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":587,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 17:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 17:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 17:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 17:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 17:45:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 17:45:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 17:45:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 17:45:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 17:45:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 17:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 17:50:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 17:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 17:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"d743f396-03b4-443f-828f-b3c3176371ad","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 17:50:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1a401915-657a-4455-b1d9-248b04210fac","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":587,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 17:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 17:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 17:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 17:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 17:50:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 17:50:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 17:50:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 17:50:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 17:50:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 17:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 17:55:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 17:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 17:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"d743f396-03b4-443f-828f-b3c3176371ad","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 17:55:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1a401915-657a-4455-b1d9-248b04210fac","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":587,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 17:55:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 17:55:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 17:55:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 17:55:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 17:55:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 17:55:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 17:55:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 17:55:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 17:55:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 18:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 18:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 18:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 18:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"d743f396-03b4-443f-828f-b3c3176371ad","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 18:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1a401915-657a-4455-b1d9-248b04210fac","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":587,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 18:00:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 18:00:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 18:00:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 18:00:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 18:00:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 18:00:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 18:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 18:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 18:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 18:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 18:05:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 18:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 18:05:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"d743f396-03b4-443f-828f-b3c3176371ad","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 18:05:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1a401915-657a-4455-b1d9-248b04210fac","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":587,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 18:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 18:05:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 18:05:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 18:05:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 18:05:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 18:05:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 18:05:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 18:05:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 18:05:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 18:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 18:10:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 18:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 18:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"d743f396-03b4-443f-828f-b3c3176371ad","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 18:10:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1a401915-657a-4455-b1d9-248b04210fac","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":587,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 18:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 18:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 18:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 18:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 18:10:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 18:10:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 18:10:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 18:10:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 18:10:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 18:14:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d8e6e0fb-bbff-4da8-b771-ba9c2d346257","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919950509
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 18:14:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d8e6e0fb-bbff-4da8-b771-ba9c2d346257
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 18:14:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 18:14:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: d8e6e0fb-bbff-4da8-b771-ba9c2d346257
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-08 18:14:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 18:14:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 18:14:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6202 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 18:14:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d8e6e0fb-bbff-4da8-b771-ba9c2d346257","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 18:14:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d8e6e0fb-bbff-4da8-b771-ba9c2d346257
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 18:14:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 18:14:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6202
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 18:14:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"92b2012e-b5c1-4aaf-aa30-46deb33ff1f6","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919950509959","ivr_completed_at":"2026-07-08T12:44:18.068384"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 18:14:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-08 18:14:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6202 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 18:14:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d8e6e0fb-bbff-4da8-b771-ba9c2d346257","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 18:14:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d8e6e0fb-bbff-4da8-b771-ba9c2d346257
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 18:14:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 18:14:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6202
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 18:14:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"92b2012e-b5c1-4aaf-aa30-46deb33ff1f6","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919950509959","ivr_completed_at":"2026-07-08T12:44:18.068384"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 18:14:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-08 18:14:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6202 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 18:14:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d8e6e0fb-bbff-4da8-b771-ba9c2d346257","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0.41,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nassistant: \u0906\u092a\u0915\u093e \u0926\u093f\u0928 \u0936\u0941\u092d \
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 18:14:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d8e6e0fb-bbff-4da8-b771-ba9c2d346257
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 18:14:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 18:14:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6202
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 18:14:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"92b2012e-b5c1-4aaf-aa30-46deb33ff1f6","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919950509959","ivr_completed_at":"2026-07-08T12:44:18.068384"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 18:14:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-08 18:14:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6202 | status: call-disconnected | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 18:14:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d5908953-08f5-4732-b68c-2f546fc27da2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919950509
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 18:14:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d5908953-08f5-4732-b68c-2f546fc27da2
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 18:14:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 18:14:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: d5908953-08f5-4732-b68c-2f546fc27da2
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-08 18:14:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 18:14:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 18:14:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6203 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 18:14:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d8e6e0fb-bbff-4da8-b771-ba9c2d346257","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":30,"total_cost":3,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nassistant: \u0906\u092a\u0915\u093e \u0926\u093f\u0928 \u0936\u0941\u092d \u0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 18:14:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d8e6e0fb-bbff-4da8-b771-ba9c2d346257
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 18:14:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 18:14:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6202
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 18:14:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"92b2012e-b5c1-4aaf-aa30-46deb33ff1f6","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919950509959","ivr_completed_at":"2026-07-08T12:44:18.068384"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 18:14:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-08 18:14:49 [13.203.39.153][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:611
2026-07-08 18:14:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6202 | status: completed | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 18:14:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d5908953-08f5-4732-b68c-2f546fc27da2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 18:14:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d5908953-08f5-4732-b68c-2f546fc27da2
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 18:14:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 18:14:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6203
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 18:14:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"460078fa-d1e8-48bc-83c5-a35325ac6a37","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919950509959","ivr_completed_at":"2026-07-08T12:44:57.630331"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 18:14:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-08 18:14:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6203 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 18:14:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d5908953-08f5-4732-b68c-2f546fc27da2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 18:14:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d5908953-08f5-4732-b68c-2f546fc27da2
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 18:14:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 18:14:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6203
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 18:14:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"460078fa-d1e8-48bc-83c5-a35325ac6a37","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919950509959","ivr_completed_at":"2026-07-08T12:44:57.630331"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 18:14:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-08 18:14:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6203 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 18:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 18:15:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 18:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 18:15:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"d743f396-03b4-443f-828f-b3c3176371ad","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 18:15:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"d5908953-08f5-4732-b68c-2f546fc27da2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 18:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 18:15:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 18:15:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 18:15:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 18:15:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 18:15:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 18:15:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 18:15:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 18:15:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 18:15:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 18:15:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"dbd93bfc-704d-4f71-9098-4f9ccf0e613a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919887048
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 18:15:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/dbd93bfc-704d-4f71-9098-4f9ccf0e613a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 18:15:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 18:15:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: dbd93bfc-704d-4f71-9098-4f9ccf0e613a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-08 18:15:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 18:15:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 18:15:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6204 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 18:15:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"dbd93bfc-704d-4f71-9098-4f9ccf0e613a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 18:15:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/dbd93bfc-704d-4f71-9098-4f9ccf0e613a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 18:15:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 18:15:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6204
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 18:15:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 18:15:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 18:15:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6204 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 18:15:54 [13.203.39.153][-][-][info][bolna] [knowledge][working] Speciality match "<span class="hl">Orthopaedics</span>" → Orthopaedics
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1634
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1829
2026-07-08 18:16:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d5908953-08f5-4732-b68c-2f546fc27da2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":11.87,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  appointment \u0938\u0947 \u091c\u093e\u0924\u0940 \u0939\u0948 doct
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 18:16:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d5908953-08f5-4732-b68c-2f546fc27da2
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 18:16:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 18:16:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6203
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 18:16:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"460078fa-d1e8-48bc-83c5-a35325ac6a37","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919950509959","ivr_completed_at":"2026-07-08T12:44:57.630331"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 18:16:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-08 18:16:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6203 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 18:16:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"dbd93bfc-704d-4f71-9098-4f9ccf0e613a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":592,"output":50}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 18:16:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/dbd93bfc-704d-4f71-9098-4f9ccf0e613a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 18:16:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 18:16:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6204
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 18:16:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 18:16:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 18:16:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6204 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 18:16:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d5908953-08f5-4732-b68c-2f546fc27da2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":95,"total_cost":12,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  appointment \u0938\u0947 \u091c\u093e\u0924\u0940 \u0939\u0948 doctor
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 18:16:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d5908953-08f5-4732-b68c-2f546fc27da2
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 18:16:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 18:16:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6203
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 18:16:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"460078fa-d1e8-48bc-83c5-a35325ac6a37","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919950509959","ivr_completed_at":"2026-07-08T12:44:57.630331"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 18:16:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-08 18:16:25 [13.203.39.153][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6203 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:611
2026-07-08 18:16:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-08 18:16:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6203 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 18:16:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ee335929-f9cd-4ee6-b259-b50e6802362f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919950509
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 18:16:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/ee335929-f9cd-4ee6-b259-b50e6802362f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 18:16:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 18:16:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: ee335929-f9cd-4ee6-b259-b50e6802362f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-08 18:16:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 18:16:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 18:16:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6205 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 18:17:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ee335929-f9cd-4ee6-b259-b50e6802362f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 18:17:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/ee335929-f9cd-4ee6-b259-b50e6802362f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 18:17:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 18:17:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6205
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 18:17:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 18:17:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 18:17:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6205 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 18:17:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ee335929-f9cd-4ee6-b259-b50e6802362f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":586,"output":71}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 18:17:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/ee335929-f9cd-4ee6-b259-b50e6802362f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 18:17:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 18:17:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6205
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 18:17:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 18:17:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 18:17:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6205 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 18:20:06 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919950509959 HTTP:200 response:{"status":"queued","message":"done","execution_id":"7f0f05b3-2f4a-48e5-b574-d234fa3c3813","run_id":"7f0f05b3-2f4a-48e5-b574-d234fa3c3813"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2270
2026-07-08 18:20:06 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919887048682 HTTP:200 response:{"status":"queued","message":"done","execution_id":"c34ffdb6-f482-4b55-823c-e034d3bb6682","run_id":"c34ffdb6-f482-4b55-823c-e034d3bb6682"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2270
2026-07-08 18:20:07 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919950509959 HTTP:200 response:{"status":"queued","message":"done","execution_id":"891bf201-cc3f-4d9a-b4f1-408db06c97c5","run_id":"891bf201-cc3f-4d9a-b4f1-408db06c97c5"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2270
2026-07-08 18:20:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c34ffdb6-f482-4b55-823c-e034d3bb6682","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 18:20:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c34ffdb6-f482-4b55-823c-e034d3bb6682
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 18:20:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 18:20:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: c34ffdb6-f482-4b55-823c-e034d3bb6682
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-08 18:20:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919887048682"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 18:20:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 18:20:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6206 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 18:20:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7f0f05b3-2f4a-48e5-b574-d234fa3c3813","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 18:20:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/7f0f05b3-2f4a-48e5-b574-d234fa3c3813
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 18:20:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 18:20:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 7f0f05b3-2f4a-48e5-b574-d234fa3c3813
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-08 18:20:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919950509959"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 18:20:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 18:20:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6207 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 18:20:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"891bf201-cc3f-4d9a-b4f1-408db06c97c5","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 18:20:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/891bf201-cc3f-4d9a-b4f1-408db06c97c5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 18:20:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 18:20:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 891bf201-cc3f-4d9a-b4f1-408db06c97c5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-08 18:20:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919950509959"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 18:20:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 18:20:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6208 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 18:20:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7f0f05b3-2f4a-48e5-b574-d234fa3c3813","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 18:20:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/7f0f05b3-2f4a-48e5-b574-d234fa3c3813
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 18:20:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 18:20:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6207
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 18:20:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919950509959"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 18:20:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 18:20:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6207 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 18:20:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"891bf201-cc3f-4d9a-b4f1-408db06c97c5","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 18:20:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/891bf201-cc3f-4d9a-b4f1-408db06c97c5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 18:20:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 18:20:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6208
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 18:20:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919950509959"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 18:20:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 18:20:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6208 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 18:20:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c34ffdb6-f482-4b55-823c-e034d3bb6682","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 18:20:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c34ffdb6-f482-4b55-823c-e034d3bb6682
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 18:20:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 18:20:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6206
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 18:20:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919887048682"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 18:20:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 18:20:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6206 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 18:20:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7f0f05b3-2f4a-48e5-b574-d234fa3c3813","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 18:20:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/7f0f05b3-2f4a-48e5-b574-d234fa3c3813
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 18:20:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 18:20:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6207
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 18:20:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919950509959"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 18:20:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 18:20:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6207 | status: in-progress | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 18:20:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 18:20:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 18:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 18:20:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"c34ffdb6-f482-4b55-823c-e034d3bb6682","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 18:20:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"ee335929-f9cd-4ee6-b259-b50e6802362f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":586,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 18:20:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 18:20:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 18:20:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 18:20:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 18:20:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 18:20:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 18:20:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 18:20:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 18:20:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 18:20:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 18:20:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c34ffdb6-f482-4b55-823c-e034d3bb6682","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 18:20:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c34ffdb6-f482-4b55-823c-e034d3bb6682
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 18:20:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 18:20:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6206
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 18:20:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919887048682"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 18:20:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 18:20:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6206 | status: in-progress | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 18:20:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"891bf201-cc3f-4d9a-b4f1-408db06c97c5","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 18:20:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/891bf201-cc3f-4d9a-b4f1-408db06c97c5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 18:20:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: busy
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 18:20:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6208
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 18:20:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919950509959"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 18:20:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 18:20:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6208 | status: busy | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 18:20:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7f0f05b3-2f4a-48e5-b574-d234fa3c3813","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":14.63,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 18:20:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/7f0f05b3-2f4a-48e5-b574-d234fa3c3813
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 18:20:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 18:20:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6207
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 18:20:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919950509959"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 18:20:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:637
2026-07-08 18:20:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6207 | status: call-disconnected | ivr_option: No input | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 18:21:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7f0f05b3-2f4a-48e5-b574-d234fa3c3813","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":44,"total_cost":6,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 18:21:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/7f0f05b3-2f4a-48e5-b574-d234fa3c3813
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 18:21:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 18:21:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6207
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 18:21:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919950509959"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 18:21:13 [13.203.39.153][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6207 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:636
2026-07-08 18:21:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: Outbound Followup
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:637
2026-07-08 18:21:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6207 | status: completed | ivr_option: Outbound Followup | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 18:21:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c34ffdb6-f482-4b55-823c-e034d3bb6682","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":14.83,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 18:21:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c34ffdb6-f482-4b55-823c-e034d3bb6682
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 18:21:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 18:21:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6206
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 18:21:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919887048682"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 18:21:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:637
2026-07-08 18:21:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6206 | status: call-disconnected | ivr_option: No input | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 18:21:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c34ffdb6-f482-4b55-823c-e034d3bb6682","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":84,"total_cost":9,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 18:21:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c34ffdb6-f482-4b55-823c-e034d3bb6682
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 18:21:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 18:21:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6206
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 18:21:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919887048682"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 18:21:50 [13.203.39.153][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6206 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:636
2026-07-08 18:21:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: Outbound Followup
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:637
2026-07-08 18:21:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6206 | status: completed | ivr_option: Outbound Followup | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 18:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 18:25:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 18:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 18:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"c34ffdb6-f482-4b55-823c-e034d3bb6682","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":84.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 18:25:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"ee335929-f9cd-4ee6-b259-b50e6802362f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":586,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 18:25:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 18:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 18:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 18:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 18:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 18:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 18:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 18:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 18:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 18:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 18:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 18:30:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 18:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 18:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"c34ffdb6-f482-4b55-823c-e034d3bb6682","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":84.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 18:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"ee335929-f9cd-4ee6-b259-b50e6802362f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":586,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 18:30:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 18:30:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 18:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 18:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 18:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 18:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 18:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 18:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 18:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 18:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 18:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 18:35:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 18:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 18:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"c34ffdb6-f482-4b55-823c-e034d3bb6682","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":84.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 18:35:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"ee335929-f9cd-4ee6-b259-b50e6802362f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":586,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 18:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 18:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 18:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 18:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 18:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 18:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 18:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 18:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 18:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 18:35:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 18:35:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2cdcba11-7778-411c-8af2-4faa928651b0","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918005730
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 18:35:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/2cdcba11-7778-411c-8af2-4faa928651b0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 18:35:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 18:35:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 2cdcba11-7778-411c-8af2-4faa928651b0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-08 18:35:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 18:35:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 18:35:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6209 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 18:35:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2cdcba11-7778-411c-8af2-4faa928651b0","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 18:35:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/2cdcba11-7778-411c-8af2-4faa928651b0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 18:35:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 18:35:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6209
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 18:35:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"7dbafcad-d323-4f65-9b29-4a37b8e63936","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918005730057","ivr_completed_at":"2026-07-08T13:05:51.766266"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 18:35:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-08 18:35:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6209 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 18:35:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2cdcba11-7778-411c-8af2-4faa928651b0","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 18:35:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/2cdcba11-7778-411c-8af2-4faa928651b0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 18:35:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 18:35:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6209
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 18:35:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"7dbafcad-d323-4f65-9b29-4a37b8e63936","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918005730057","ivr_completed_at":"2026-07-08T13:05:51.766266"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 18:35:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-08 18:35:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6209 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 18:36:29 [13.203.39.153][-][-][info][bolna] [Bolna findDoctors] Alias match 'obstetrics' → 'Obstetrics & Gynaecology'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1613
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1829
2026-07-08 18:36:29 [13.203.39.153][-][-][info][bolna] [knowledge][working] Alias resolved "<span class="hl">obstetrics</span>" → Obstetrics & Gynaecology
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1614
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1829
2026-07-08 18:38:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2cdcba11-7778-411c-8af2-4faa928651b0","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":24.05,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u091c\u0948\u0928\u093f\u0924  doctor \u0915\u0940 inquiry \u0915\
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 18:38:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/2cdcba11-7778-411c-8af2-4faa928651b0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 18:38:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 18:38:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6209
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 18:38:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"7dbafcad-d323-4f65-9b29-4a37b8e63936","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918005730057","ivr_completed_at":"2026-07-08T13:05:51.766266"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 18:38:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-08 18:38:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-08 18:38:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6209 | status: call-disconnected | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 18:38:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2cdcba11-7778-411c-8af2-4faa928651b0","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":172,"total_cost":18,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u091c\u0948\u0928\u093f\u0924  doctor \u0915\u0940 inquiry \u0915\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 18:38:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/2cdcba11-7778-411c-8af2-4faa928651b0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 18:38:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 18:38:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6209
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 18:38:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6209 | status: completed | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 18:39:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d57b249c-ca5e-43d1-b2f7-d2ab690b1517","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918005730
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 18:39:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d57b249c-ca5e-43d1-b2f7-d2ab690b1517
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 18:39:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 18:39:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: d57b249c-ca5e-43d1-b2f7-d2ab690b1517
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-08 18:39:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 18:39:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 18:39:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6210 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 18:39:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d57b249c-ca5e-43d1-b2f7-d2ab690b1517","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 18:39:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d57b249c-ca5e-43d1-b2f7-d2ab690b1517
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 18:39:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 18:39:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6210
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 18:39:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"9c5da8b5-0f65-48cd-9b3d-32eb82171c07","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918005730057","ivr_completed_at":"2026-07-08T13:09:24.249171"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 18:39:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-08 18:39:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6210 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 18:39:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d57b249c-ca5e-43d1-b2f7-d2ab690b1517","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 18:39:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d57b249c-ca5e-43d1-b2f7-d2ab690b1517
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 18:39:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 18:39:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6210
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 18:39:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"9c5da8b5-0f65-48cd-9b3d-32eb82171c07","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918005730057","ivr_completed_at":"2026-07-08T13:09:24.249171"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 18:39:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-08 18:39:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6210 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 18:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 18:40:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 18:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 18:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"c34ffdb6-f482-4b55-823c-e034d3bb6682","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":84.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 18:40:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"d57b249c-ca5e-43d1-b2f7-d2ab690b1517","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 18:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 18:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 18:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 18:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 18:40:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 18:40:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 18:40:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 18:40:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 18:40:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 18:40:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 18:40:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d57b249c-ca5e-43d1-b2f7-d2ab690b1517","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":8.67,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u0906\u091c \u092d\u0940 \u0924\u0915 card \u0915\u0947 \u092c\u093
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 18:40:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d57b249c-ca5e-43d1-b2f7-d2ab690b1517
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 18:40:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 18:40:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6210
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 18:40:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"9c5da8b5-0f65-48cd-9b3d-32eb82171c07","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918005730057","ivr_completed_at":"2026-07-08T13:09:24.249171"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 18:40:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-08 18:40:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6210 | status: call-disconnected | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 18:40:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d57b249c-ca5e-43d1-b2f7-d2ab690b1517","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":73,"total_cost":9,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u0906\u091c \u092d\u0940 \u0924\u0915 card \u0915\u0947 \u092c\u093e\
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 18:40:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d57b249c-ca5e-43d1-b2f7-d2ab690b1517
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 18:40:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 18:40:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6210
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 18:40:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"9c5da8b5-0f65-48cd-9b3d-32eb82171c07","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918005730057","ivr_completed_at":"2026-07-08T13:09:24.249171"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 18:40:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-08 18:40:29 [13.203.39.153][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6210 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:611
2026-07-08 18:40:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-08 18:40:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6210 | status: completed | ivr_option: General Queries | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 18:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 18:45:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 18:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 18:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"c34ffdb6-f482-4b55-823c-e034d3bb6682","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":84.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 18:45:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"d57b249c-ca5e-43d1-b2f7-d2ab690b1517","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":73.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 18:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 18:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 18:45:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 18:45:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 18:45:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 18:45:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 18:45:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 18:45:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 18:45:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 18:45:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 18:47:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"99401cc8-4a00-4a2b-a056-b564d79d8378","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+911600118
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 18:47:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/99401cc8-4a00-4a2b-a056-b564d79d8378
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 18:47:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 18:47:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 99401cc8-4a00-4a2b-a056-b564d79d8378
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-08 18:47:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 18:47:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 18:47:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6211 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 18:48:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"99401cc8-4a00-4a2b-a056-b564d79d8378","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 18:48:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/99401cc8-4a00-4a2b-a056-b564d79d8378
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 18:48:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 18:48:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6211
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 18:48:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 18:48:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 18:48:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6211 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 18:48:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"99401cc8-4a00-4a2b-a056-b564d79d8378","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"output":47}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 18:48:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/99401cc8-4a00-4a2b-a056-b564d79d8378
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 18:48:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 18:48:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6211
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 18:48:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 18:48:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 18:48:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6211 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 18:50:04 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +911600118005 HTTP:200 response:{"status":"queued","message":"done","execution_id":"a322e852-9ae2-4a42-ae5f-8ea220b128c2","run_id":"a322e852-9ae2-4a42-ae5f-8ea220b128c2"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2270
2026-07-08 18:50:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a322e852-9ae2-4a42-ae5f-8ea220b128c2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 18:50:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a322e852-9ae2-4a42-ae5f-8ea220b128c2
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 18:50:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 18:50:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6212
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 18:50:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+911600118005"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 18:50:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 18:50:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6212 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 18:50:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a322e852-9ae2-4a42-ae5f-8ea220b128c2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 18:50:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a322e852-9ae2-4a42-ae5f-8ea220b128c2
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 18:50:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 18:50:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6212
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 18:50:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+911600118005"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 18:50:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 18:50:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6212 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 18:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 18:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 18:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 18:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a322e852-9ae2-4a42-ae5f-8ea220b128c2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"voicemail_detection_enabled":true,"endpointing":100,"in
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 18:50:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"99401cc8-4a00-4a2b-a056-b564d79d8378","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 18:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 18:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 18:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 18:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 18:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 18:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 18:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 18:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 18:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 18:50:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 18:50:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a322e852-9ae2-4a42-ae5f-8ea220b128c2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 18:50:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a322e852-9ae2-4a42-ae5f-8ea220b128c2
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 18:50:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: failed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 18:50:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6212
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 18:50:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+911600118005"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 18:50:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 18:50:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6212 | status: failed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 18:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 18:55:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 18:55:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 18:55:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a322e852-9ae2-4a42-ae5f-8ea220b128c2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 18:55:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"99401cc8-4a00-4a2b-a056-b564d79d8378","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 18:55:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 18:55:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 18:55:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 18:55:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 18:55:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 18:55:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 18:55:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 18:55:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 18:55:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 18:55:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 19:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 19:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 19:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 19:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a322e852-9ae2-4a42-ae5f-8ea220b128c2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 19:00:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"99401cc8-4a00-4a2b-a056-b564d79d8378","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 19:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 19:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 19:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 19:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 19:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 19:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 19:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 19:00:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 19:00:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 19:00:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 19:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 19:05:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 19:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 19:05:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a322e852-9ae2-4a42-ae5f-8ea220b128c2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 19:05:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"99401cc8-4a00-4a2b-a056-b564d79d8378","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 19:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 19:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 19:05:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 19:05:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 19:05:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 19:05:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 19:05:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 19:05:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 19:05:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 19:05:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 19:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 19:10:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 19:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 19:10:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a322e852-9ae2-4a42-ae5f-8ea220b128c2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 19:10:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"99401cc8-4a00-4a2b-a056-b564d79d8378","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 19:10:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 19:10:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 19:10:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 19:10:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 19:10:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 19:10:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 19:10:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 19:10:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 19:10:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 19:10:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 19:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 19:15:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 19:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 19:15:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a322e852-9ae2-4a42-ae5f-8ea220b128c2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 19:15:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"99401cc8-4a00-4a2b-a056-b564d79d8378","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 19:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 19:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 19:15:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 19:15:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 19:15:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 19:15:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 19:15:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 19:15:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 19:15:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 19:15:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 19:20:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 19:20:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 19:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 19:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a322e852-9ae2-4a42-ae5f-8ea220b128c2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 19:20:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"99401cc8-4a00-4a2b-a056-b564d79d8378","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 19:20:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 19:20:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 19:20:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 19:20:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 19:20:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 19:20:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 19:20:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 19:20:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 19:20:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 19:20:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 19:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 19:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 19:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 19:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a322e852-9ae2-4a42-ae5f-8ea220b128c2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 19:25:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"99401cc8-4a00-4a2b-a056-b564d79d8378","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 19:25:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 19:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 19:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 19:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 19:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 19:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 19:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 19:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 19:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 19:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 19:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 19:30:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 19:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 19:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a322e852-9ae2-4a42-ae5f-8ea220b128c2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 19:30:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"99401cc8-4a00-4a2b-a056-b564d79d8378","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 19:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 19:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 19:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 19:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 19:30:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 19:30:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 19:30:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 19:30:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 19:30:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 19:30:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 19:30:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"8c018944-59a9-4b02-81e8-945b697d402d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919990175
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 19:30:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/8c018944-59a9-4b02-81e8-945b697d402d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 19:30:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 19:30:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 8c018944-59a9-4b02-81e8-945b697d402d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-08 19:30:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 19:30:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 19:30:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6213 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 19:31:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"8c018944-59a9-4b02-81e8-945b697d402d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 19:31:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/8c018944-59a9-4b02-81e8-945b697d402d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 19:31:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 19:31:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6213
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 19:31:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"76c91eb6-4532-48e0-8990-01b45ef8a8e1","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919990175808","ivr_completed_at":"2026-07-08T14:01:08.678987"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 19:31:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-08 19:31:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6213 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 19:31:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"8c018944-59a9-4b02-81e8-945b697d402d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 19:31:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/8c018944-59a9-4b02-81e8-945b697d402d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 19:31:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 19:31:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6213
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 19:31:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"76c91eb6-4532-48e0-8990-01b45ef8a8e1","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919990175808","ivr_completed_at":"2026-07-08T14:01:08.678987"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 19:31:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-08 19:31:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6213 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 19:31:36 [13.203.39.153][-][-][info][bolna] [knowledge][working] Word match "<span class="hl">mahesh</span>" → Dr. Mahesh Kulhari
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1652
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1829
2026-07-08 19:32:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"8c018944-59a9-4b02-81e8-945b697d402d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":10.46,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  appointment\nassistant: \u091c\u093c\u0930\u0942\u0930\u0964 \u0906
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 19:32:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/8c018944-59a9-4b02-81e8-945b697d402d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 19:32:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 19:32:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6213
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 19:32:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"76c91eb6-4532-48e0-8990-01b45ef8a8e1","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919990175808","ivr_completed_at":"2026-07-08T14:01:08.678987"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 19:32:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-08 19:32:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-08 19:32:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6213 | status: call-disconnected | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 19:32:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"8c018944-59a9-4b02-81e8-945b697d402d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":82,"total_cost":9,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  appointment\nassistant: \u091c\u093c\u0930\u0942\u0930\u0964 \u0906\u0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 19:32:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/8c018944-59a9-4b02-81e8-945b697d402d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 19:32:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 19:32:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6213
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 19:32:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6213 | status: completed | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 19:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 19:35:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 19:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 19:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a322e852-9ae2-4a42-ae5f-8ea220b128c2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 19:35:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"8c018944-59a9-4b02-81e8-945b697d402d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":82.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 19:35:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 19:35:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 19:35:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 19:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 19:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 19:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 19:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 19:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 19:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 19:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 19:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 19:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 19:45:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 19:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a322e852-9ae2-4a42-ae5f-8ea220b128c2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 19:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"8c018944-59a9-4b02-81e8-945b697d402d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":82.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 19:45:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 19:45:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 19:45:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 19:45:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 19:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 19:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 19:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 19:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 19:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 19:45:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 19:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 19:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 19:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 19:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a322e852-9ae2-4a42-ae5f-8ea220b128c2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 19:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"8c018944-59a9-4b02-81e8-945b697d402d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":82.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 19:50:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 19:50:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 19:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 19:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 19:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 19:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 19:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 19:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 19:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 19:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 19:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 19:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 19:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 19:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a322e852-9ae2-4a42-ae5f-8ea220b128c2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 19:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"8c018944-59a9-4b02-81e8-945b697d402d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":82.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 19:55:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 19:55:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 19:55:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 19:55:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 19:55:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 19:55:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 19:55:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 19:55:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 19:55:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 19:55:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 20:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 20:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 20:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 20:00:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a322e852-9ae2-4a42-ae5f-8ea220b128c2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 20:00:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"8c018944-59a9-4b02-81e8-945b697d402d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":82.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 20:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 20:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 20:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 20:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 20:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 20:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 20:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 20:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 20:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 20:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 20:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 20:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 20:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 20:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a322e852-9ae2-4a42-ae5f-8ea220b128c2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 20:05:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"8c018944-59a9-4b02-81e8-945b697d402d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":82.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 20:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 20:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 20:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 20:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 20:05:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 20:05:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 20:05:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 20:05:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 20:05:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 20:05:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 20:10:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 20:10:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 20:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 20:10:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a322e852-9ae2-4a42-ae5f-8ea220b128c2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 20:10:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"8c018944-59a9-4b02-81e8-945b697d402d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":82.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 20:10:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 20:10:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 20:10:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 20:10:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 20:10:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 20:10:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 20:10:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 20:10:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 20:10:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 20:10:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 20:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 20:15:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 20:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 20:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a322e852-9ae2-4a42-ae5f-8ea220b128c2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 20:15:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"8c018944-59a9-4b02-81e8-945b697d402d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":82.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 20:15:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 20:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 20:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 20:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 20:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 20:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 20:15:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 20:15:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 20:15:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 20:15:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 20:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 20:20:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 20:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 20:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a322e852-9ae2-4a42-ae5f-8ea220b128c2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 20:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"8c018944-59a9-4b02-81e8-945b697d402d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":82.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 20:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 20:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 20:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 20:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 20:20:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 20:20:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 20:20:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 20:20:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 20:20:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 20:20:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 20:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 20:25:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 20:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 20:25:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a322e852-9ae2-4a42-ae5f-8ea220b128c2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 20:25:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"8c018944-59a9-4b02-81e8-945b697d402d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":82.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 20:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 20:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 20:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 20:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 20:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 20:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 20:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 20:25:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 20:25:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 20:25:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 20:30:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 20:30:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 20:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 20:30:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a322e852-9ae2-4a42-ae5f-8ea220b128c2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 20:30:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"8c018944-59a9-4b02-81e8-945b697d402d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":82.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 20:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 20:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 20:30:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 20:30:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 20:30:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 20:30:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 20:30:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 20:30:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 20:30:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 20:30:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 20:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 20:35:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 20:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 20:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a322e852-9ae2-4a42-ae5f-8ea220b128c2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 20:35:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"8c018944-59a9-4b02-81e8-945b697d402d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":82.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 20:35:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 20:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 20:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 20:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 20:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 20:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 20:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 20:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 20:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 20:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 20:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 20:40:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 20:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 20:40:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a322e852-9ae2-4a42-ae5f-8ea220b128c2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 20:40:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"8c018944-59a9-4b02-81e8-945b697d402d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":82.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 20:40:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 20:40:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 20:40:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 20:40:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 20:40:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 20:40:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 20:40:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 20:40:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 20:40:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 20:40:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 20:41:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"228317b9-38e7-4fcb-886a-d5ae65989465","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918696126
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 20:41:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/228317b9-38e7-4fcb-886a-d5ae65989465
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 20:41:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 20:41:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 228317b9-38e7-4fcb-886a-d5ae65989465
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-08 20:41:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 20:41:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 20:41:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6214 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 20:41:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"228317b9-38e7-4fcb-886a-d5ae65989465","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 20:41:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/228317b9-38e7-4fcb-886a-d5ae65989465
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 20:41:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 20:41:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6214
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 20:41:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"8a1204c1-e8e1-46bb-a2d3-a72bbf524513","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918696126136","ivr_completed_at":"2026-07-08T15:11:28.425313"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 20:41:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-08 20:41:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6214 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 20:41:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"228317b9-38e7-4fcb-886a-d5ae65989465","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 20:41:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/228317b9-38e7-4fcb-886a-d5ae65989465
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 20:41:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 20:41:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6214
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 20:41:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"8a1204c1-e8e1-46bb-a2d3-a72bbf524513","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918696126136","ivr_completed_at":"2026-07-08T15:11:28.425313"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 20:41:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-08 20:41:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6214 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 20:41:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"228317b9-38e7-4fcb-886a-d5ae65989465","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0.41,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nassistant: \u0906\u092a\u0915\u093e \u0926\u093f\u0928 \u0936\u0941\u092d \
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 20:41:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/228317b9-38e7-4fcb-886a-d5ae65989465
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 20:41:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 20:41:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6214
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 20:41:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"8a1204c1-e8e1-46bb-a2d3-a72bbf524513","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918696126136","ivr_completed_at":"2026-07-08T15:11:28.425313"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 20:41:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-08 20:41:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6214 | status: call-disconnected | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 20:41:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"228317b9-38e7-4fcb-886a-d5ae65989465","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":33,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nassistant: \u0906\u092a\u0915\u093e \u0926\u093f\u0928 \u0936\u0941\u092d \u0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 20:41:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/228317b9-38e7-4fcb-886a-d5ae65989465
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 20:41:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 20:41:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6214
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 20:41:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"8a1204c1-e8e1-46bb-a2d3-a72bbf524513","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918696126136","ivr_completed_at":"2026-07-08T15:11:28.425313"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 20:41:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-08 20:41:49 [13.203.39.153][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:611
2026-07-08 20:41:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6214 | status: completed | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 20:42:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"94b5daed-32ce-4596-92b5-e7e91299b6ad","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918696126
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 20:42:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/94b5daed-32ce-4596-92b5-e7e91299b6ad
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 20:42:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 20:42:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 94b5daed-32ce-4596-92b5-e7e91299b6ad
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-08 20:42:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 20:42:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 20:42:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6215 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 20:42:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"94b5daed-32ce-4596-92b5-e7e91299b6ad","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 20:42:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/94b5daed-32ce-4596-92b5-e7e91299b6ad
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 20:42:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 20:42:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6215
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 20:42:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"2b950df9-ef2e-41c1-a551-c93165cd7563","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918696126136","ivr_completed_at":"2026-07-08T15:12:22.014153"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 20:42:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-08 20:42:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6215 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 20:42:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"94b5daed-32ce-4596-92b5-e7e91299b6ad","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 20:42:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/94b5daed-32ce-4596-92b5-e7e91299b6ad
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 20:42:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 20:42:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6215
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 20:42:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"2b950df9-ef2e-41c1-a551-c93165cd7563","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918696126136","ivr_completed_at":"2026-07-08T15:12:22.014153"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 20:42:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-08 20:42:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6215 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 20:42:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"94b5daed-32ce-4596-92b5-e7e91299b6ad","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":3.58,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  ma'am \u092e\u0941\u091d\u0947 \u092e\u0947\u0930\u0940 mother \u091
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 20:42:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/94b5daed-32ce-4596-92b5-e7e91299b6ad
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 20:42:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 20:42:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6215
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 20:42:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"2b950df9-ef2e-41c1-a551-c93165cd7563","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918696126136","ivr_completed_at":"2026-07-08T15:12:22.014153"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 20:42:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-08 20:42:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6215 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 20:43:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"94b5daed-32ce-4596-92b5-e7e91299b6ad","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":52,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  ma'am \u092e\u0941\u091d\u0947 \u092e\u0947\u0930\u0940 mother \u0915\
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 20:43:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/94b5daed-32ce-4596-92b5-e7e91299b6ad
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 20:43:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 20:43:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6215
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 20:43:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"2b950df9-ef2e-41c1-a551-c93165cd7563","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918696126136","ivr_completed_at":"2026-07-08T15:12:22.014153"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 20:43:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-08 20:43:10 [13.203.39.153][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6215 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:611
2026-07-08 20:43:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-08 20:43:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6215 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 20:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 20:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 20:45:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 20:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a322e852-9ae2-4a42-ae5f-8ea220b128c2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 20:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"94b5daed-32ce-4596-92b5-e7e91299b6ad","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":52.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 20:45:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 20:45:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 20:45:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 20:45:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 20:45:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 20:45:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 20:45:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 20:45:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 20:45:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 20:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 20:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 20:50:04 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +918696126136 HTTP:200 response:{"status":"queued","message":"done","execution_id":"591b8744-5cb1-4417-807e-85d484c10af9","run_id":"591b8744-5cb1-4417-807e-85d484c10af9"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2270
2026-07-08 20:50:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"591b8744-5cb1-4417-807e-85d484c10af9","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 20:50:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/591b8744-5cb1-4417-807e-85d484c10af9
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 20:50:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 20:50:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 591b8744-5cb1-4417-807e-85d484c10af9
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-08 20:50:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918696126136"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 20:50:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 20:50:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6216 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 20:50:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"591b8744-5cb1-4417-807e-85d484c10af9","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 20:50:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/591b8744-5cb1-4417-807e-85d484c10af9
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 20:50:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 20:50:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6216
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 20:50:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918696126136"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 20:50:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 20:50:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6216 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 20:50:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"591b8744-5cb1-4417-807e-85d484c10af9","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 20:50:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/591b8744-5cb1-4417-807e-85d484c10af9
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 20:50:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 20:50:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6216
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 20:50:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918696126136"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 20:50:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 20:50:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6216 | status: in-progress | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 20:50:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 20:50:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 20:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 20:50:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"591b8744-5cb1-4417-807e-85d484c10af9","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 20:50:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"94b5daed-32ce-4596-92b5-e7e91299b6ad","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":52.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 20:50:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 20:50:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 20:50:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 20:50:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 20:50:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 20:50:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 20:50:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 20:50:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 20:50:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 20:50:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 20:50:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 20:53:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"591b8744-5cb1-4417-807e-85d484c10af9","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":36.01,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 20:53:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/591b8744-5cb1-4417-807e-85d484c10af9
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 20:53:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 20:53:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6216
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 20:53:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918696126136"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 20:53:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: Outbound Followup
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:637
2026-07-08 20:53:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6216 | status: call-disconnected | ivr_option: Outbound Followup | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 20:53:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"591b8744-5cb1-4417-807e-85d484c10af9","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":178,"total_cost":18,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 20:53:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/591b8744-5cb1-4417-807e-85d484c10af9
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 20:53:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 20:53:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6216
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 20:53:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6216 | status: completed | ivr_option: Outbound Followup | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 20:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 20:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 20:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 20:55:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"591b8744-5cb1-4417-807e-85d484c10af9","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":178.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 20:55:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"94b5daed-32ce-4596-92b5-e7e91299b6ad","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":52.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 20:55:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 20:55:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 20:55:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 20:55:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 20:55:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 20:55:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 20:55:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 20:55:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 20:55:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 20:55:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 20:55:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 21:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 21:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 21:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"591b8744-5cb1-4417-807e-85d484c10af9","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":178.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 21:00:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"94b5daed-32ce-4596-92b5-e7e91299b6ad","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":52.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 21:00:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:00:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 21:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 21:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 21:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"591b8744-5cb1-4417-807e-85d484c10af9","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":178.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 21:05:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"94b5daed-32ce-4596-92b5-e7e91299b6ad","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":52.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 21:05:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:05:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:05:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:05:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 21:10:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 21:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 21:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"591b8744-5cb1-4417-807e-85d484c10af9","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":178.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 21:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"94b5daed-32ce-4596-92b5-e7e91299b6ad","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":52.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 21:10:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 21:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 21:15:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 21:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"591b8744-5cb1-4417-807e-85d484c10af9","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":178.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 21:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"94b5daed-32ce-4596-92b5-e7e91299b6ad","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":52.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 21:15:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:15:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:15:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:15:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 21:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 21:20:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 21:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"591b8744-5cb1-4417-807e-85d484c10af9","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":178.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 21:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"94b5daed-32ce-4596-92b5-e7e91299b6ad","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":52.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 21:20:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:20:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:20:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:20:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:20:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 21:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 21:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 21:25:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"591b8744-5cb1-4417-807e-85d484c10af9","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":178.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 21:25:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"94b5daed-32ce-4596-92b5-e7e91299b6ad","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":52.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 21:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:25:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:25:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:25:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:25:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 21:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 21:30:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 21:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"591b8744-5cb1-4417-807e-85d484c10af9","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":178.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 21:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"94b5daed-32ce-4596-92b5-e7e91299b6ad","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":52.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 21:30:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 21:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 21:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 21:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"591b8744-5cb1-4417-807e-85d484c10af9","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":178.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 21:35:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"94b5daed-32ce-4596-92b5-e7e91299b6ad","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":52.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 21:35:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:35:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:35:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 21:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 21:40:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 21:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"591b8744-5cb1-4417-807e-85d484c10af9","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":178.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 21:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"94b5daed-32ce-4596-92b5-e7e91299b6ad","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":52.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 21:40:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:40:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:40:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:40:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:40:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:40:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 21:45:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 21:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 21:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"591b8744-5cb1-4417-807e-85d484c10af9","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":178.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 21:45:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"94b5daed-32ce-4596-92b5-e7e91299b6ad","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":52.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 21:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:45:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:45:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:45:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:45:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:45:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:45:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:45:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 21:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 21:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 21:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"591b8744-5cb1-4417-807e-85d484c10af9","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":178.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 21:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"94b5daed-32ce-4596-92b5-e7e91299b6ad","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":52.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 21:50:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:50:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:54:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c7a91be7-b761-4361-a4d9-ed7501bd2a33","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917740854
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 21:54:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c7a91be7-b761-4361-a4d9-ed7501bd2a33
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 21:54:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 21:54:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: c7a91be7-b761-4361-a4d9-ed7501bd2a33
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-08 21:54:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 21:54:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 21:54:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6217 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 21:55:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c7a91be7-b761-4361-a4d9-ed7501bd2a33","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 21:55:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c7a91be7-b761-4361-a4d9-ed7501bd2a33
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 21:55:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 21:55:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6217
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 21:55:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 21:55:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 21:55:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6217 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 21:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 21:55:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 21:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 21:55:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"591b8744-5cb1-4417-807e-85d484c10af9","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":178.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 21:55:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c7a91be7-b761-4361-a4d9-ed7501bd2a33","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{},"cost_breakdown":null,"extracted_data":null,"summary":
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 21:55:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:55:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:55:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:55:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:55:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:55:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:55:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:55:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:55:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:55:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:55:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 21:55:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c7a91be7-b761-4361-a4d9-ed7501bd2a33","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"output":65}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 21:55:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c7a91be7-b761-4361-a4d9-ed7501bd2a33
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 21:55:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 21:55:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6217
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 21:55:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 21:55:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 21:55:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6217 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 22:00:04 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +917740854592 HTTP:200 response:{"status":"queued","message":"done","execution_id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","run_id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2270
2026-07-08 22:00:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 22:00:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/7e9f1848-69a1-42b6-ba0c-531f8e26cd06
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 22:00:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 22:00:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 7e9f1848-69a1-42b6-ba0c-531f8e26cd06
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-08 22:00:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917740854592"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 22:00:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 22:00:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6218 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 22:00:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 22:00:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/7e9f1848-69a1-42b6-ba0c-531f8e26cd06
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 22:00:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 22:00:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6218
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 22:00:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917740854592"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 22:00:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 22:00:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6218 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 22:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 22:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 22:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 22:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 22:00:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c7a91be7-b761-4361-a4d9-ed7501bd2a33","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 22:00:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:00:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:00:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 22:00:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/7e9f1848-69a1-42b6-ba0c-531f8e26cd06
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 22:00:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 22:00:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6218
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 22:00:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917740854592"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 22:00:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 22:00:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6218 | status: in-progress | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 22:01:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":13.43,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 22:01:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/7e9f1848-69a1-42b6-ba0c-531f8e26cd06
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 22:01:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 22:01:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6218
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 22:01:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917740854592"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 22:01:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: Emergency
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:637
2026-07-08 22:01:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6218 | status: call-disconnected | ivr_option: Emergency | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 22:01:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":57,"total_cost":6,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 22:01:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/7e9f1848-69a1-42b6-ba0c-531f8e26cd06
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 22:01:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 22:01:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6218
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 22:01:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6218 | status: completed | ivr_option: Emergency | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 22:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 22:05:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 22:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 22:05:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 22:05:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c7a91be7-b761-4361-a4d9-ed7501bd2a33","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 22:05:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:05:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:05:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:05:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:05:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:05:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:05:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:05:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:05:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:05:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:05:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:10:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 22:10:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 22:10:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 22:10:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 22:10:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c7a91be7-b761-4361-a4d9-ed7501bd2a33","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 22:10:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:10:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:10:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:10:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:10:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:10:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:10:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:10:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:10:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:10:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:10:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 22:15:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 22:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 22:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 22:15:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c7a91be7-b761-4361-a4d9-ed7501bd2a33","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 22:15:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:15:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:15:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:15:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 22:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 22:20:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 22:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 22:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c7a91be7-b761-4361-a4d9-ed7501bd2a33","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 22:20:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:20:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:20:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:20:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:25:42 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 22:25:43 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 22:25:47 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 22:25:48 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 22:25:49 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c7a91be7-b761-4361-a4d9-ed7501bd2a33","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 22:25:49 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:25:49 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:25:50 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:25:50 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:25:50 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:25:50 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:25:50 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:25:50 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:25:50 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:25:51 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:25:51 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:30:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 22:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 22:30:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 22:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 22:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c7a91be7-b761-4361-a4d9-ed7501bd2a33","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 22:30:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:30:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:30:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 22:35:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 22:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 22:35:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 22:35:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c7a91be7-b761-4361-a4d9-ed7501bd2a33","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 22:35:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:35:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:35:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:35:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:35:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:35:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:35:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:35:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:35:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:35:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:35:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 22:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 22:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 22:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 22:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c7a91be7-b761-4361-a4d9-ed7501bd2a33","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 22:40:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:40:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:40:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 22:45:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 22:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 22:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 22:45:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c7a91be7-b761-4361-a4d9-ed7501bd2a33","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 22:45:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:45:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:45:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:45:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:45:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:45:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:45:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:45:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:45:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:45:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:45:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:50:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 22:50:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 22:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 22:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 22:50:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c7a91be7-b761-4361-a4d9-ed7501bd2a33","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 22:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:50:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:50:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:50:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:50:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:50:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:50:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 22:55:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 22:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 22:55:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 22:55:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c7a91be7-b761-4361-a4d9-ed7501bd2a33","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 22:55:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:55:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:55:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:55:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:55:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:55:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:55:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:55:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:55:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:55:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 22:55:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 23:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 23:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 23:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 23:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c7a91be7-b761-4361-a4d9-ed7501bd2a33","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 23:00:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:00:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:00:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:00:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:00:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:00:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:00:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:00:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:00:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:05:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 23:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 23:05:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 23:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 23:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c7a91be7-b761-4361-a4d9-ed7501bd2a33","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 23:05:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:05:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:05:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:05:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:10:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 23:10:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 23:10:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 23:10:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 23:10:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c7a91be7-b761-4361-a4d9-ed7501bd2a33","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 23:10:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:10:18 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:10:18 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:10:18 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:10:18 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:10:18 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:10:18 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:10:18 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:10:19 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:10:19 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:10:19 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 23:15:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 23:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 23:15:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 23:15:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c7a91be7-b761-4361-a4d9-ed7501bd2a33","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 23:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:15:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:15:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:15:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:15:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:15:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:15:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:15:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:18:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b8b2e9f1-101d-4bde-95a2-e139b9a83058","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+916375858
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 23:18:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/b8b2e9f1-101d-4bde-95a2-e139b9a83058
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 23:18:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 23:18:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: b8b2e9f1-101d-4bde-95a2-e139b9a83058
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-08 23:18:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 23:18:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 23:18:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6219 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 23:18:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b8b2e9f1-101d-4bde-95a2-e139b9a83058","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 23:18:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/b8b2e9f1-101d-4bde-95a2-e139b9a83058
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 23:18:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 23:18:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6219
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 23:18:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"fe6941d7-dd71-4971-8fb3-687d3786a064","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+916375858993","ivr_completed_at":"2026-07-08T17:48:52.158077"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 23:18:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-08 23:18:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6219 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 23:18:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b8b2e9f1-101d-4bde-95a2-e139b9a83058","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 23:18:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/b8b2e9f1-101d-4bde-95a2-e139b9a83058
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 23:18:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 23:18:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6219
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 23:18:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"fe6941d7-dd71-4971-8fb3-687d3786a064","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+916375858993","ivr_completed_at":"2026-07-08T17:48:52.158077"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 23:18:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-08 23:18:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6219 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 23:19:08 [13.203.39.153][-][-][info][bolna] [knowledge][working] Direct name match "<span class="hl">Jyoti Sharma</span>" → Dr. Jyoti Sharma
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1535
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1829
2026-07-08 23:19:35 [13.203.39.153][-][-][info][bolna] [knowledge][working] Direct name match "<span class="hl">Jyoti Sharma</span>" → Dr. Jyoti Sharma
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1535
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1829
2026-07-08 23:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 23:20:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 23:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 23:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 23:20:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"b8b2e9f1-101d-4bde-95a2-e139b9a83058","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 23:20:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:20:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:20:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:20:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:20:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:20:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:20:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:20:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:20:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:20:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:20:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:20:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b8b2e9f1-101d-4bde-95a2-e139b9a83058","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":12.06,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u092e\u0941\u091d\u0947 \u091c\u094d\u092f\u094b\u0924\u093f \u093
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 23:20:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/b8b2e9f1-101d-4bde-95a2-e139b9a83058
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 23:20:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 23:20:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6219
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 23:20:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"fe6941d7-dd71-4971-8fb3-687d3786a064","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+916375858993","ivr_completed_at":"2026-07-08T17:48:52.158077"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 23:20:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-08 23:20:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-08 23:20:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6219 | status: call-disconnected | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 23:20:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b8b2e9f1-101d-4bde-95a2-e139b9a83058","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":97,"total_cost":12,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u092e\u0941\u091d\u0947 \u091c\u094d\u092f\u094b\u0924\u093f \u0936\
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 23:20:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/b8b2e9f1-101d-4bde-95a2-e139b9a83058
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 23:20:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 23:20:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6219
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 23:20:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6219 | status: completed | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 23:24:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5d1b6873-85ca-4a12-a395-2df05459bc76","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917742030
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 23:24:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5d1b6873-85ca-4a12-a395-2df05459bc76
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 23:24:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 23:24:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 5d1b6873-85ca-4a12-a395-2df05459bc76
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-08 23:24:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 23:24:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-08 23:24:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6220 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 23:24:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5d1b6873-85ca-4a12-a395-2df05459bc76","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 23:24:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5d1b6873-85ca-4a12-a395-2df05459bc76
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 23:24:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 23:24:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6220
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 23:24:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"7e99a66d-deec-4cff-9fea-676871fc438a","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917742030384","ivr_completed_at":"2026-07-08T17:54:56.288324"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 23:24:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-08 23:24:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6220 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 23:24:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5d1b6873-85ca-4a12-a395-2df05459bc76","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 23:24:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5d1b6873-85ca-4a12-a395-2df05459bc76
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 23:24:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 23:24:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6220
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 23:24:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"7e99a66d-deec-4cff-9fea-676871fc438a","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917742030384","ivr_completed_at":"2026-07-08T17:54:56.288324"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 23:24:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-08 23:24:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6220 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 23:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 23:25:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 23:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 23:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 23:25:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5d1b6873-85ca-4a12-a395-2df05459bc76","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 23:25:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:25:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:25:19 [13.203.39.153][-][-][info][bolna] [knowledge][working] Direct name match "<span class="hl">Jyoti Sharma</span>" → Dr. Jyoti Sharma
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1535
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1829
2026-07-08 23:25:51 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Received — doctor: 'Jyoti Sharma', date: '2026-07-10', preferred_time: '10:00 AM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:115
2026-07-08 23:25:51 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Resolved date: '2026-07-10'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:127
2026-07-08 23:25:51 [13.203.39.153][-][-][info][bolna] [knowledge][working] Direct name match "<span class="hl">Jyoti Sharma</span>" → Dr. Jyoti Sharma
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1535
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:161
2026-07-08 23:25:51 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Search 'Jyoti Sharma' → 1 found: Dr. Jyoti Sharma
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:163
2026-07-08 23:25:51 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Preferred time '10:00 AM' → '10:00 AM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:235
2026-07-08 23:26:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5d1b6873-85ca-4a12-a395-2df05459bc76","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":11.55,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  ok  tomorrow\nassistant:  \u091c\u093c\u0930\u0942\u0930\u0964 \u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 23:26:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5d1b6873-85ca-4a12-a395-2df05459bc76
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 23:26:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 23:26:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6220
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 23:26:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"7e99a66d-deec-4cff-9fea-676871fc438a","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917742030384","ivr_completed_at":"2026-07-08T17:54:56.288324"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-08 23:26:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-08 23:26:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-08 23:26:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6220 | status: call-disconnected | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 23:26:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5d1b6873-85ca-4a12-a395-2df05459bc76","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":92,"total_cost":12,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  ok  tomorrow\nassistant:  \u091c\u093c\u0930\u0942\u0930\u0964 \u0906
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-08 23:26:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5d1b6873-85ca-4a12-a395-2df05459bc76
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-08 23:26:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-08 23:26:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6220
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-08 23:26:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6220 | status: completed | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-08 23:30:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 23:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 23:30:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 23:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 23:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5d1b6873-85ca-4a12-a395-2df05459bc76","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":92.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 23:30:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:30:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:30:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:30:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 23:35:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 23:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 23:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 23:35:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5d1b6873-85ca-4a12-a395-2df05459bc76","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":92.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 23:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 23:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 23:40:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 23:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 23:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5d1b6873-85ca-4a12-a395-2df05459bc76","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":92.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 23:40:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:40:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:40:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:40:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:40:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 23:45:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 23:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 23:45:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 23:45:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5d1b6873-85ca-4a12-a395-2df05459bc76","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":92.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 23:45:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:45:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:45:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:45:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:45:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:45:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:45:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:45:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:45:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:45:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:45:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 23:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 23:50:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 23:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 23:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5d1b6873-85ca-4a12-a395-2df05459bc76","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":92.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 23:50:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:50:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:50:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:50:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:50:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 23:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 23:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 23:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 23:55:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5d1b6873-85ca-4a12-a395-2df05459bc76","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":92.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-08 23:55:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:55:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:55:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:55:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:55:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:55:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:55:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:55:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:55:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:55:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-08 23:55:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 00:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 00:00:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 00:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 00:00:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 00:00:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5d1b6873-85ca-4a12-a395-2df05459bc76","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":92.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 00:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 00:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 00:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 00:00:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 00:00:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 00:00:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 00:00:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 00:00:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 00:00:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 00:00:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 00:00:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 00:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 00:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 00:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 00:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 00:05:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5d1b6873-85ca-4a12-a395-2df05459bc76","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":92.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 00:05:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 00:05:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 00:05:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 00:05:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 00:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 00:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 00:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 00:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 00:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 00:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 00:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 00:10:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 00:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 00:10:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 00:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 00:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5d1b6873-85ca-4a12-a395-2df05459bc76","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":92.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 00:10:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 00:10:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 00:10:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 00:10:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 00:10:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 00:10:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 00:10:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 00:10:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 00:10:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 00:10:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 00:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 00:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 00:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 00:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 00:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 00:15:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5d1b6873-85ca-4a12-a395-2df05459bc76","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":92.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 00:15:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 00:15:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 00:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 00:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 00:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 00:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 00:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 00:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 00:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 00:15:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 00:15:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 00:25:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 00:25:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 00:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 00:25:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 00:25:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5d1b6873-85ca-4a12-a395-2df05459bc76","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":92.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 00:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 00:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 00:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 00:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 00:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 00:25:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 00:25:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 00:25:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 00:25:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 00:25:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 00:25:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 00:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 00:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 00:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 00:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 00:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5d1b6873-85ca-4a12-a395-2df05459bc76","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":92.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 00:30:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 00:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 00:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 00:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 00:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 00:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 00:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 00:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 00:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 00:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 00:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 00:35:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 00:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 00:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 00:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 00:35:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5d1b6873-85ca-4a12-a395-2df05459bc76","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":92.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 00:35:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 00:35:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 00:35:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 00:35:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 00:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 00:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 00:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 00:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 00:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 00:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 00:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 00:40:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 00:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 00:40:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 00:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 00:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5d1b6873-85ca-4a12-a395-2df05459bc76","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":92.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 00:40:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 00:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 00:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 00:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 00:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 00:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 00:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 00:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 00:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 00:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 00:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 00:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 00:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 00:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 00:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 00:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5d1b6873-85ca-4a12-a395-2df05459bc76","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":92.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 00:45:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 00:45:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 00:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 00:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 00:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 00:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 00:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 00:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 00:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 00:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 00:45:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 00:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 00:50:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 00:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 00:50:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 00:50:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5d1b6873-85ca-4a12-a395-2df05459bc76","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":92.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 00:50:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 00:50:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 00:50:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 00:50:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 00:50:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 00:50:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 00:50:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 00:50:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 00:50:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 00:50:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 00:50:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 00:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 00:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 00:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 00:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 00:55:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5d1b6873-85ca-4a12-a395-2df05459bc76","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":92.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 00:55:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 00:55:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 00:55:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 00:55:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 00:55:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 00:55:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 00:55:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 00:55:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 00:55:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 00:55:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 00:55:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 01:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 01:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 01:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 01:00:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 01:00:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5d1b6873-85ca-4a12-a395-2df05459bc76","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":92.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 01:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 01:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 01:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 01:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 01:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 01:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 01:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 01:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 01:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 01:00:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 01:00:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 01:05:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 01:05:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 01:05:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 01:05:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 01:05:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5d1b6873-85ca-4a12-a395-2df05459bc76","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":92.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 01:05:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 01:05:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 01:05:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 01:05:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 01:05:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 01:05:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 01:05:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 01:05:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 01:05:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 01:05:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 01:05:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 01:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 01:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 01:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 01:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 01:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5d1b6873-85ca-4a12-a395-2df05459bc76","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":92.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 01:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 01:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 01:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 01:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 01:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 01:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 01:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 01:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 01:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 01:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 01:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 01:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 01:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 01:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 01:15:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 01:15:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5d1b6873-85ca-4a12-a395-2df05459bc76","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":92.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 01:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 01:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 01:15:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 01:15:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 01:15:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 01:15:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 01:15:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 01:15:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 01:15:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 01:15:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 01:15:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 01:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 01:20:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 01:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 01:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 01:20:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5d1b6873-85ca-4a12-a395-2df05459bc76","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":92.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 01:20:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 01:20:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 01:20:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 01:20:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 01:20:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 01:20:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 01:20:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 01:20:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 01:20:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 01:20:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 01:20:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 01:25:33 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 01:25:34 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 01:25:38 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 01:25:39 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 01:25:40 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5d1b6873-85ca-4a12-a395-2df05459bc76","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":92.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 01:25:41 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 01:25:41 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 01:25:41 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 01:25:41 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 01:25:41 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 01:25:42 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 01:25:42 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 01:25:42 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 01:25:42 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 01:25:42 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 01:25:42 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 01:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 01:35:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 01:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 01:35:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 01:35:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5d1b6873-85ca-4a12-a395-2df05459bc76","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":92.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 01:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 01:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 01:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 01:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 01:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 01:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 01:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 01:35:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 01:35:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 01:35:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 01:35:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 01:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 01:40:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 01:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 01:40:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 01:40:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5d1b6873-85ca-4a12-a395-2df05459bc76","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":92.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 01:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 01:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 01:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 01:40:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 01:40:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 01:40:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 01:40:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 01:40:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 01:40:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 01:40:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 01:40:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 01:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 01:45:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 01:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 01:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 01:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5d1b6873-85ca-4a12-a395-2df05459bc76","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":92.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 01:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 01:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 01:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 01:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 01:45:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 01:45:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 01:45:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 01:45:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 01:45:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 01:45:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 01:45:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 01:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 01:50:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 01:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 01:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 01:50:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5d1b6873-85ca-4a12-a395-2df05459bc76","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":92.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 01:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 01:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 01:50:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 01:50:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 01:50:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 01:50:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 01:50:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 01:50:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 01:50:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 01:50:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 01:50:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 01:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 01:55:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 01:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 01:55:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 01:55:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5d1b6873-85ca-4a12-a395-2df05459bc76","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":92.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 01:55:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 01:55:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 01:55:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 01:55:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 01:55:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 01:55:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 01:55:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 01:55:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 01:55:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 01:55:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 01:55:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 02:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 02:00:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 02:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 02:00:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 02:00:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5d1b6873-85ca-4a12-a395-2df05459bc76","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":92.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 02:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 02:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 02:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 02:00:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 02:00:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 02:00:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 02:00:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 02:00:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 02:00:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 02:00:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 02:00:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 02:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 02:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 02:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 02:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 02:05:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5d1b6873-85ca-4a12-a395-2df05459bc76","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":92.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 02:05:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 02:05:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 02:05:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 02:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 02:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 02:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 02:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 02:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 02:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 02:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 02:05:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 02:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 02:10:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 02:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 02:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 02:10:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5d1b6873-85ca-4a12-a395-2df05459bc76","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":92.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 02:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 02:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 02:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 02:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 02:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 02:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 02:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 02:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 02:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 02:10:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 02:10:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 02:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 02:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 02:15:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 02:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 02:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5d1b6873-85ca-4a12-a395-2df05459bc76","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":92.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 02:15:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 02:15:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 02:15:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 02:15:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 02:15:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 02:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 02:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 02:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 02:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 02:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 02:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 02:20:47 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 02:20:48 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 02:20:52 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 02:20:53 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 02:20:54 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5d1b6873-85ca-4a12-a395-2df05459bc76","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":92.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 02:20:55 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 02:20:55 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 02:20:55 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 02:20:55 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 02:20:56 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 02:20:56 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 02:20:56 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 02:20:56 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 02:20:56 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 02:20:56 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 02:20:56 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 02:25:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 02:25:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 02:25:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 02:25:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 02:25:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5d1b6873-85ca-4a12-a395-2df05459bc76","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":92.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 02:25:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 02:25:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 02:25:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 02:25:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 02:25:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 02:25:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 02:25:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 02:25:18 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 02:25:18 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 02:25:18 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 02:25:18 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 02:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 02:30:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 02:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 02:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 02:30:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5d1b6873-85ca-4a12-a395-2df05459bc76","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":92.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 02:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 02:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 02:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 02:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 02:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 02:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 02:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 02:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 02:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 02:30:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 02:30:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 02:40:38 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 02:40:39 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 02:40:44 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 02:40:46 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 02:40:47 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5d1b6873-85ca-4a12-a395-2df05459bc76","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":92.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 02:40:47 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 02:40:47 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 02:40:47 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 02:40:48 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 02:40:48 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 02:40:48 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 02:40:48 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 02:40:48 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 02:40:48 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 02:40:49 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 02:40:49 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 02:45:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 02:45:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 02:45:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 02:45:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 02:45:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5d1b6873-85ca-4a12-a395-2df05459bc76","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":92.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 02:45:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 02:45:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 02:45:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 02:45:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 02:45:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 02:45:18 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 02:45:18 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 02:45:18 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 02:45:18 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 02:45:18 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 02:45:18 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 02:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 02:50:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 02:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 02:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 02:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5d1b6873-85ca-4a12-a395-2df05459bc76","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":92.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 02:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 02:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 02:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 02:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 02:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 02:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 02:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 02:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 02:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 02:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 02:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 02:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 02:55:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 02:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 02:55:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 02:55:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5d1b6873-85ca-4a12-a395-2df05459bc76","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":92.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 02:55:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 02:55:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 02:55:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 02:55:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 02:55:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 02:55:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 02:55:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 02:55:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 02:55:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 02:55:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 02:55:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 03:00:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 03:00:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 03:00:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 03:00:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5d1b6873-85ca-4a12-a395-2df05459bc76","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":92.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 03:00:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:00:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:00:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:00:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:00:18 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:00:18 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:00:18 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:00:18 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:00:18 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:00:18 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:00:18 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 03:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 03:05:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 03:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 03:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5d1b6873-85ca-4a12-a395-2df05459bc76","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":92.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 03:05:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:05:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:05:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:05:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:05:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:05:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:05:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 03:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 03:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 03:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 03:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5d1b6873-85ca-4a12-a395-2df05459bc76","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":92.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 03:10:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:10:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:10:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 03:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 03:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 03:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 03:15:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5d1b6873-85ca-4a12-a395-2df05459bc76","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":92.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 03:15:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:15:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:15:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:15:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 03:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 03:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 03:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 03:20:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5d1b6873-85ca-4a12-a395-2df05459bc76","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":92.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 03:20:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:20:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:20:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:20:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:20:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:20:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:20:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:20:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:20:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:20:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:20:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 03:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 03:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 03:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 03:25:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5d1b6873-85ca-4a12-a395-2df05459bc76","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":92.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 03:25:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:25:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 03:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 03:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 03:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 03:30:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5d1b6873-85ca-4a12-a395-2df05459bc76","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":92.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 03:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:30:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:30:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:30:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:30:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:30:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:30:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:30:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 03:35:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 03:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 03:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 03:35:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5d1b6873-85ca-4a12-a395-2df05459bc76","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":92.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 03:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 03:40:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 03:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 03:40:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 03:40:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5d1b6873-85ca-4a12-a395-2df05459bc76","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":92.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 03:40:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:40:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:40:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:40:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:40:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:40:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:40:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:40:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:40:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:40:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:40:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:45:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 03:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 03:45:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 03:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 03:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5d1b6873-85ca-4a12-a395-2df05459bc76","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":92.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 03:45:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:45:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:45:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:45:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:45:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:45:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:45:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:45:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:45:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:45:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:45:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 03:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 03:50:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 03:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 03:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5d1b6873-85ca-4a12-a395-2df05459bc76","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":92.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 03:50:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:50:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:50:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:50:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:50:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 03:55:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 03:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 03:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 03:55:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5d1b6873-85ca-4a12-a395-2df05459bc76","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":92.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 03:55:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:55:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:55:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:55:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:55:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:55:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:55:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:55:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:55:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:55:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 03:55:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 04:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 04:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 04:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 04:00:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5d1b6873-85ca-4a12-a395-2df05459bc76","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":92.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 04:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 04:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 04:05:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 04:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 04:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5d1b6873-85ca-4a12-a395-2df05459bc76","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":92.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 04:05:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:05:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:05:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:05:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:05:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 04:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 04:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 04:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 04:10:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5d1b6873-85ca-4a12-a395-2df05459bc76","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":92.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 04:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:10:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:10:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:10:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:10:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 04:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 04:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 04:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 04:15:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5d1b6873-85ca-4a12-a395-2df05459bc76","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":92.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 04:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:15:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:15:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:15:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:15:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:15:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:15:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:15:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:15:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 04:20:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 04:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 04:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 04:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5d1b6873-85ca-4a12-a395-2df05459bc76","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":92.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 04:20:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:20:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:20:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 04:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 04:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 04:25:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 04:25:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5d1b6873-85ca-4a12-a395-2df05459bc76","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":92.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 04:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:25:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:25:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:25:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 04:30:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 04:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 04:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 04:30:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5d1b6873-85ca-4a12-a395-2df05459bc76","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":92.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 04:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:30:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:30:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:30:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:30:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:30:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:30:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:30:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:30:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:30:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 04:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 04:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 04:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 04:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5d1b6873-85ca-4a12-a395-2df05459bc76","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":92.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 04:35:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:35:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:35:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:35:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:35:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:35:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:35:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:35:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 04:40:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 04:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 04:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 04:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5d1b6873-85ca-4a12-a395-2df05459bc76","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":92.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 04:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 04:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 04:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 04:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 04:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5d1b6873-85ca-4a12-a395-2df05459bc76","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":92.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 04:45:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:45:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:45:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 04:50:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 04:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 04:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 04:50:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5d1b6873-85ca-4a12-a395-2df05459bc76","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":92.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 04:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 04:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 04:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 04:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 04:55:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5d1b6873-85ca-4a12-a395-2df05459bc76","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":92.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 04:55:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:55:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:55:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:55:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:55:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:55:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:55:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:55:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:55:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:55:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 04:55:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 05:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 05:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 05:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 05:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5d1b6873-85ca-4a12-a395-2df05459bc76","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":92.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 05:00:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:00:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:00:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 05:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 05:05:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 05:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 05:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5d1b6873-85ca-4a12-a395-2df05459bc76","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":92.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 05:05:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:05:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:05:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:05:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:05:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:05:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 05:10:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 05:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 05:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 05:10:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5d1b6873-85ca-4a12-a395-2df05459bc76","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":92.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 05:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:10:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:10:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:10:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:10:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:10:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:10:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:10:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 05:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 05:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 05:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 05:15:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5d1b6873-85ca-4a12-a395-2df05459bc76","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":92.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 05:15:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:15:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:15:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:15:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:20:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 05:20:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 05:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 05:20:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 05:20:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5d1b6873-85ca-4a12-a395-2df05459bc76","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":92.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 05:20:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:20:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:20:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:20:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:20:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:20:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:20:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:20:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:20:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:20:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:20:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 05:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 05:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 05:25:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 05:25:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5d1b6873-85ca-4a12-a395-2df05459bc76","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":92.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 05:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:25:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:25:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:25:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:25:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:25:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:25:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 05:30:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 05:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 05:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 05:30:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5d1b6873-85ca-4a12-a395-2df05459bc76","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":92.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 05:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:30:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:30:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:30:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:30:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:30:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:30:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 05:35:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 05:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 05:35:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 05:35:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5d1b6873-85ca-4a12-a395-2df05459bc76","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":92.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 05:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:35:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:35:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:35:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:35:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:35:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:35:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:35:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:35:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 05:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 05:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 05:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 05:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5d1b6873-85ca-4a12-a395-2df05459bc76","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":92.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 05:40:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:40:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 05:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 05:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 05:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 05:45:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5d1b6873-85ca-4a12-a395-2df05459bc76","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":92.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 05:45:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:45:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:45:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:45:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:45:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:45:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:45:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:45:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:45:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:45:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:45:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 05:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 05:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 05:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 05:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5d1b6873-85ca-4a12-a395-2df05459bc76","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":92.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 05:50:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 05:55:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 05:55:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 05:55:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 05:55:22 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5d1b6873-85ca-4a12-a395-2df05459bc76","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":92.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 05:55:22 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:55:22 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:55:22 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:55:22 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:55:23 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:55:23 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:55:23 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:55:23 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:55:23 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:55:23 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 05:55:23 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 06:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 06:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 06:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 06:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5d1b6873-85ca-4a12-a395-2df05459bc76","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":92.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 06:00:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:00:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:00:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:00:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:00:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:00:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:00:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 06:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 06:05:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 06:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 06:05:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5d1b6873-85ca-4a12-a395-2df05459bc76","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":92.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 06:05:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:05:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:05:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:05:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 06:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 06:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 06:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 06:10:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5d1b6873-85ca-4a12-a395-2df05459bc76","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":92.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 06:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 06:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 06:15:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 06:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 06:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5d1b6873-85ca-4a12-a395-2df05459bc76","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":92.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 06:15:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:15:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:15:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:15:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:15:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:15:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:15:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:15:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 06:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 06:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 06:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 06:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5d1b6873-85ca-4a12-a395-2df05459bc76","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":92.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 06:20:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:20:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:20:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:20:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 06:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 06:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 06:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 06:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5d1b6873-85ca-4a12-a395-2df05459bc76","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":92.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 06:25:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:25:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:25:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:25:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:25:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:25:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 06:30:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 06:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 06:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 06:30:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5d1b6873-85ca-4a12-a395-2df05459bc76","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":92.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 06:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 06:35:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 06:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 06:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 06:35:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5d1b6873-85ca-4a12-a395-2df05459bc76","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":92.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 06:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 06:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 06:40:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 06:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 06:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5d1b6873-85ca-4a12-a395-2df05459bc76","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":92.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 06:40:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:40:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:40:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:40:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:40:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:40:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:40:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:40:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:40:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:40:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:40:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 06:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 06:45:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 06:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 06:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5d1b6873-85ca-4a12-a395-2df05459bc76","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":92.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 06:45:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:45:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:45:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:45:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:45:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:45:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 06:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 06:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 06:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 06:50:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5d1b6873-85ca-4a12-a395-2df05459bc76","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":92.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 06:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:50:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:50:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:50:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:50:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 06:55:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 06:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 06:55:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 06:55:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5d1b6873-85ca-4a12-a395-2df05459bc76","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":92.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 06:55:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:55:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:55:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:55:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:55:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:55:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:55:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:55:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:55:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:55:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 06:55:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 07:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 07:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 07:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 07:00:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 07:00:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5d1b6873-85ca-4a12-a395-2df05459bc76","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":92.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 07:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 07:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 07:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 07:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 07:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 07:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 07:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 07:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 07:00:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 07:00:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 07:00:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 07:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 07:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 07:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 07:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 07:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5d1b6873-85ca-4a12-a395-2df05459bc76","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":92.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 07:05:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 07:05:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 07:05:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 07:05:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 07:05:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 07:05:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 07:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 07:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 07:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 07:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 07:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 07:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 07:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 07:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 07:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 07:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5d1b6873-85ca-4a12-a395-2df05459bc76","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":92.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 07:10:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 07:10:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 07:10:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 07:10:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 07:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 07:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 07:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 07:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 07:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 07:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 07:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 07:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 07:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 07:15:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 07:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 07:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5d1b6873-85ca-4a12-a395-2df05459bc76","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":92.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 07:15:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 07:15:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 07:15:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 07:15:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 07:15:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 07:15:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 07:15:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 07:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 07:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 07:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 07:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 07:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 07:20:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 07:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 07:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 07:20:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5d1b6873-85ca-4a12-a395-2df05459bc76","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":92.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 07:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 07:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 07:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 07:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 07:20:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 07:20:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 07:20:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 07:20:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 07:20:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 07:20:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 07:20:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 07:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 07:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 07:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 07:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 07:25:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5d1b6873-85ca-4a12-a395-2df05459bc76","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":92.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 07:25:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 07:25:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 07:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 07:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 07:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 07:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 07:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 07:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 07:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 07:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 07:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 07:30:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 07:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 07:30:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 07:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 07:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5d1b6873-85ca-4a12-a395-2df05459bc76","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":92.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 07:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 07:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 07:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 07:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 07:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 07:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 07:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 07:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 07:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 07:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 07:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6073 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 07:34:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"8035b006-3675-42cf-9928-e7bc8869fd27","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919414251
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 07:34:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/8035b006-3675-42cf-9928-e7bc8869fd27
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 07:34:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 07:34:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 8035b006-3675-42cf-9928-e7bc8869fd27
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-09 07:34:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 07:34:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-09 07:34:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6221 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 07:34:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"8035b006-3675-42cf-9928-e7bc8869fd27","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 07:34:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/8035b006-3675-42cf-9928-e7bc8869fd27
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 07:34:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 07:34:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6221
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 07:34:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"bd6b5880-18a3-45e3-9190-cbbc12f5eca9","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919414251585","ivr_completed_at":"2026-07-09T02:04:46.676087"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 07:34:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 07:34:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6221 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 07:34:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"8035b006-3675-42cf-9928-e7bc8869fd27","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 07:34:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/8035b006-3675-42cf-9928-e7bc8869fd27
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 07:34:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 07:34:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6221
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 07:34:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"bd6b5880-18a3-45e3-9190-cbbc12f5eca9","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919414251585","ivr_completed_at":"2026-07-09T02:04:46.676087"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 07:34:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 07:34:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6221 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 07:35:14 [13.203.39.153][-][-][info][bolna] [knowledge][working] Direct name match "<span class="hl">Rashid Khan</span>" → Dr. Rashid Khan
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1535
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1829
2026-07-09 07:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 07:35:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 07:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 07:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 07:35:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"8035b006-3675-42cf-9928-e7bc8869fd27","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 07:35:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 07:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 07:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 07:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 07:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 07:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 07:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 07:35:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 07:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 07:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 07:36:21 [13.203.39.153][-][-][info][bolna] [Bolna CurrentDate] Returned — date: '2026-07-09', day: 'Thursday'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2357
2026-07-09 07:36:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"8035b006-3675-42cf-9928-e7bc8869fd27","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":16.38,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  orthopedic \u091a\u094c\u0915 \u0915\u093e appointment \u091a\u093e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 07:36:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/8035b006-3675-42cf-9928-e7bc8869fd27
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 07:36:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 07:36:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6221
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 07:36:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"bd6b5880-18a3-45e3-9190-cbbc12f5eca9","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919414251585","ivr_completed_at":"2026-07-09T02:04:46.676087"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 07:36:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 07:36:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-09 07:36:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6221 | status: call-disconnected | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 07:36:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"8035b006-3675-42cf-9928-e7bc8869fd27","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":129,"total_cost":15,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  orthopedic \u091a\u094c\u0915 \u0915\u093e appointment \u091a\u093e\
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 07:36:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/8035b006-3675-42cf-9928-e7bc8869fd27
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 07:36:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 07:36:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6221
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 07:36:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6221 | status: completed | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 07:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 07:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 07:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 07:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 07:40:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"8035b006-3675-42cf-9928-e7bc8869fd27","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":129.0,"total_cost":15.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 07:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 07:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 07:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 07:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 07:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 07:40:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 07:40:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 07:40:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 07:40:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 07:40:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 07:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 07:45:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 07:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 07:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 07:45:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"8035b006-3675-42cf-9928-e7bc8869fd27","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":129.0,"total_cost":15.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 07:45:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 07:45:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 07:45:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 07:45:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 07:45:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 07:45:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 07:45:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 07:45:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 07:45:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 07:45:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 07:46:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"9460c001-4cec-4655-b3a1-c636852e8230","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+916375858
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 07:46:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/9460c001-4cec-4655-b3a1-c636852e8230
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 07:46:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 07:46:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 9460c001-4cec-4655-b3a1-c636852e8230
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-09 07:46:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 07:46:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-09 07:46:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6222 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 07:47:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"9460c001-4cec-4655-b3a1-c636852e8230","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 07:47:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/9460c001-4cec-4655-b3a1-c636852e8230
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 07:47:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 07:47:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6222
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 07:47:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"4b16593d-019b-4160-82bf-3959e36e557c","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+916375858993","ivr_completed_at":"2026-07-09T02:17:12.910080"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 07:47:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 07:47:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6222 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 07:47:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"9460c001-4cec-4655-b3a1-c636852e8230","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 07:47:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/9460c001-4cec-4655-b3a1-c636852e8230
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 07:47:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 07:47:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6222
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 07:47:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"4b16593d-019b-4160-82bf-3959e36e557c","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+916375858993","ivr_completed_at":"2026-07-09T02:17:12.910080"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 07:47:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 07:47:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6222 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 07:47:30 [13.203.39.153][-][-][info][bolna] [Bolna CurrentDate] Returned — date: '2026-07-09', day: 'Thursday'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2357
2026-07-09 07:47:35 [13.203.39.153][-][-][info][bolna] [knowledge][working] Direct name match "<span class="hl">Jyoti Sharma</span>" → Dr. Jyoti Sharma
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1535
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1829
2026-07-09 07:47:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"9460c001-4cec-4655-b3a1-c636852e8230","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":5.63,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u0915\u094d\u092f\u093e \u092e\u0941\u091d\u0947 \u091c\u094d\u092f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 07:47:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/9460c001-4cec-4655-b3a1-c636852e8230
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 07:47:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 07:47:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6222
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 07:47:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"4b16593d-019b-4160-82bf-3959e36e557c","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+916375858993","ivr_completed_at":"2026-07-09T02:17:12.910080"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 07:47:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 07:47:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6222 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 07:48:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"9460c001-4cec-4655-b3a1-c636852e8230","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":62,"total_cost":9,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u0915\u094d\u092f\u093e \u092e\u0941\u091d\u0947 \u091c\u094d\u092f\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 07:48:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/9460c001-4cec-4655-b3a1-c636852e8230
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 07:48:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 07:48:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6222
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 07:48:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"4b16593d-019b-4160-82bf-3959e36e557c","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+916375858993","ivr_completed_at":"2026-07-09T02:17:12.910080"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 07:48:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 07:48:03 [13.203.39.153][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6222 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:611
2026-07-09 07:48:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-09 07:48:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6222 | status: completed | ivr_option: General Queries | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 07:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 07:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 07:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 07:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 07:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9460c001-4cec-4655-b3a1-c636852e8230","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":62.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 07:50:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 07:50:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 07:50:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 07:50:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 07:50:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 07:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 07:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 07:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 07:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 07:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 07:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 07:55:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 07:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 07:55:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 07:55:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9460c001-4cec-4655-b3a1-c636852e8230","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":62.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 07:55:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 07:55:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 07:55:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 07:55:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 07:55:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 07:55:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 07:55:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 07:55:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 07:55:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 07:55:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 08:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 08:00:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 08:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 08:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 08:00:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9460c001-4cec-4655-b3a1-c636852e8230","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":62.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 08:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 08:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 08:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 08:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 08:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 08:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 08:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 08:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 08:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 08:00:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 08:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 08:05:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 08:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 08:05:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 08:05:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9460c001-4cec-4655-b3a1-c636852e8230","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":62.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 08:05:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 08:05:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 08:05:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 08:05:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 08:05:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 08:05:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 08:05:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 08:05:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 08:05:18 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 08:05:18 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 08:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 08:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 08:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 08:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 08:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9460c001-4cec-4655-b3a1-c636852e8230","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":62.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 08:10:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 08:10:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 08:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 08:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 08:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 08:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 08:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 08:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 08:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 08:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 08:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 08:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 08:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 08:15:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 08:15:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9460c001-4cec-4655-b3a1-c636852e8230","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":62.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 08:15:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 08:15:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 08:15:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 08:15:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 08:15:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 08:15:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 08:15:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 08:15:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 08:15:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 08:15:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 08:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 08:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 08:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 08:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 08:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9460c001-4cec-4655-b3a1-c636852e8230","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":62.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 08:20:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 08:20:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 08:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 08:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 08:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 08:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 08:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 08:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 08:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 08:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 08:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 08:25:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 08:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 08:25:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 08:25:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9460c001-4cec-4655-b3a1-c636852e8230","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":62.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 08:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 08:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 08:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 08:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 08:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 08:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 08:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 08:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 08:25:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 08:25:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 08:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 08:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 08:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 08:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 08:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9460c001-4cec-4655-b3a1-c636852e8230","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":62.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 08:30:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 08:30:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 08:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 08:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 08:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 08:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 08:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 08:30:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 08:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 08:30:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 08:35:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 08:35:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 08:35:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 08:35:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 08:35:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9460c001-4cec-4655-b3a1-c636852e8230","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":62.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 08:35:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 08:35:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 08:35:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 08:35:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 08:35:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 08:35:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 08:35:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 08:35:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 08:35:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 08:35:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 08:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 08:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 08:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 08:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 08:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9460c001-4cec-4655-b3a1-c636852e8230","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":62.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 08:40:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 08:40:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 08:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 08:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 08:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 08:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 08:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 08:40:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 08:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 08:40:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 08:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 08:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 08:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 08:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 08:45:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9460c001-4cec-4655-b3a1-c636852e8230","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":62.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 08:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 08:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 08:45:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 08:45:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 08:45:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 08:45:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 08:45:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 08:45:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 08:45:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 08:45:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 08:47:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"11b03105-ce35-4597-8cfe-e5c7820c13e7","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919414848
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 08:47:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/11b03105-ce35-4597-8cfe-e5c7820c13e7
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 08:47:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 08:47:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 11b03105-ce35-4597-8cfe-e5c7820c13e7
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-09 08:47:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 08:47:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-09 08:47:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6223 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 08:48:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"11b03105-ce35-4597-8cfe-e5c7820c13e7","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 08:48:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/11b03105-ce35-4597-8cfe-e5c7820c13e7
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 08:48:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 08:48:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6223
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 08:48:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"4b548cfe-f7c6-421d-b036-d9f5901fa2b5","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919414848292","ivr_completed_at":"2026-07-09T03:18:20.458600"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 08:48:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 08:48:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6223 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 08:48:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"11b03105-ce35-4597-8cfe-e5c7820c13e7","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 08:48:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/11b03105-ce35-4597-8cfe-e5c7820c13e7
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 08:48:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 08:48:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6223
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 08:48:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"4b548cfe-f7c6-421d-b036-d9f5901fa2b5","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919414848292","ivr_completed_at":"2026-07-09T03:18:20.458600"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 08:48:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 08:48:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6223 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 08:49:30 [13.203.39.153][-][-][info][bolna] [knowledge][working] Direct name match "<span class="hl">Rajesh Kumar Pandey</span>" →  Dr. Rajesh Kumar Pandey
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1535
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1829
2026-07-09 08:49:34 [13.203.39.153][-][-][info][bolna] [Bolna findDoctors] Alias match 'diabetes' → 'Endocrinology'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1613
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1829
2026-07-09 08:49:34 [13.203.39.153][-][-][info][bolna] [knowledge][working] Alias resolved "<span class="hl">diabetes</span>" → Endocrinology
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1614
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1829
2026-07-09 08:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 08:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 08:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 08:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 08:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"11b03105-ce35-4597-8cfe-e5c7820c13e7","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 08:50:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 08:50:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 08:50:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 08:50:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 08:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 08:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 08:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 08:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 08:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 08:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 08:52:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"11b03105-ce35-4597-8cfe-e5c7820c13e7","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":40.08,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u092f\u0939 \u0914\u0930 vaccine emergency \u0935\u093e\u0932\u093
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 08:52:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/11b03105-ce35-4597-8cfe-e5c7820c13e7
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 08:52:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 08:52:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6223
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 08:52:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"4b548cfe-f7c6-421d-b036-d9f5901fa2b5","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919414848292","ivr_completed_at":"2026-07-09T03:18:20.458600"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 08:52:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 08:52:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-09 08:52:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6223 | status: call-disconnected | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 08:52:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"11b03105-ce35-4597-8cfe-e5c7820c13e7","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":244,"total_cost":27,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u092f\u0939 \u0914\u0930 vaccine emergency \u0935\u093e\u0932\u093e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 08:52:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/11b03105-ce35-4597-8cfe-e5c7820c13e7
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 08:52:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 08:52:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6223
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 08:52:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6223 | status: completed | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 08:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 08:55:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 08:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 08:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 08:55:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"11b03105-ce35-4597-8cfe-e5c7820c13e7","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":244.0,"total_cost":27.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 08:55:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 08:55:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 08:55:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 08:55:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 08:55:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 08:55:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 08:55:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 08:55:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 08:55:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 08:55:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 09:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 09:00:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 09:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 09:00:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 09:00:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"11b03105-ce35-4597-8cfe-e5c7820c13e7","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":244.0,"total_cost":27.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 09:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 09:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 09:00:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 09:00:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 09:00:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 09:00:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 09:00:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 09:00:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 09:00:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 09:00:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 09:00:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2fa78e38-19f4-464e-b600-bd0b2bd63dbe","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919413053
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 09:00:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/2fa78e38-19f4-464e-b600-bd0b2bd63dbe
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 09:00:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 09:00:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 2fa78e38-19f4-464e-b600-bd0b2bd63dbe
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-09 09:00:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 09:00:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-09 09:00:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6224 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 09:00:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2fa78e38-19f4-464e-b600-bd0b2bd63dbe","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 09:00:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/2fa78e38-19f4-464e-b600-bd0b2bd63dbe
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 09:00:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 09:00:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6224
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 09:00:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"cf7d4bb4-7f84-4556-bb4d-83abf7b52d67","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919413053039","ivr_completed_at":"2026-07-09T03:30:40.780131"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 09:00:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 09:00:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6224 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 09:00:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2fa78e38-19f4-464e-b600-bd0b2bd63dbe","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 09:00:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/2fa78e38-19f4-464e-b600-bd0b2bd63dbe
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 09:00:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 09:00:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6224
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 09:00:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"cf7d4bb4-7f84-4556-bb4d-83abf7b52d67","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919413053039","ivr_completed_at":"2026-07-09T03:30:40.780131"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 09:00:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 09:00:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6224 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 09:01:16 [13.203.39.153][-][-][info][bolna] [knowledge][working] Direct name match "<span class="hl">Arun Sharma</span>" → Dr. Arun Sharma
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1535
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1829
2026-07-09 09:02:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2fa78e38-19f4-464e-b600-bd0b2bd63dbe","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":16.29,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0906\u092a\u0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 09:02:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/2fa78e38-19f4-464e-b600-bd0b2bd63dbe
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 09:02:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 09:02:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6224
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 09:02:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"cf7d4bb4-7f84-4556-bb4d-83abf7b52d67","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919413053039","ivr_completed_at":"2026-07-09T03:30:40.780131"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 09:02:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 09:02:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6224 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 09:03:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2fa78e38-19f4-464e-b600-bd0b2bd63dbe","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":115,"total_cost":12,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0906\u092a\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 09:03:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/2fa78e38-19f4-464e-b600-bd0b2bd63dbe
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 09:03:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 09:03:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6224
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 09:03:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"cf7d4bb4-7f84-4556-bb4d-83abf7b52d67","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919413053039","ivr_completed_at":"2026-07-09T03:30:40.780131"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 09:03:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 09:03:27 [13.203.39.153][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6224 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:611
2026-07-09 09:03:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-09 09:03:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6224 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 09:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 09:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 09:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 09:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 09:05:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"2fa78e38-19f4-464e-b600-bd0b2bd63dbe","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":115.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 09:05:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 09:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 09:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 09:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 09:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 09:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 09:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 09:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 09:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 09:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 09:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 09:10:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 09:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 09:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 09:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"2fa78e38-19f4-464e-b600-bd0b2bd63dbe","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":115.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 09:10:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 09:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 09:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 09:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 09:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 09:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 09:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 09:10:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 09:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 09:10:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 09:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 09:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 09:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 09:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 09:15:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"2fa78e38-19f4-464e-b600-bd0b2bd63dbe","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":115.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 09:15:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 09:15:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 09:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 09:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 09:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 09:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 09:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 09:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 09:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 09:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 09:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 09:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 09:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 09:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 09:20:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"2fa78e38-19f4-464e-b600-bd0b2bd63dbe","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":115.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 09:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 09:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 09:20:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 09:20:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 09:20:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 09:20:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 09:20:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 09:20:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 09:20:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 09:20:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 09:25:22 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 09:25:23 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 09:25:28 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 09:25:29 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7e9f1848-69a1-42b6-ba0c-531f8e26cd06","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 09:25:30 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"2fa78e38-19f4-464e-b600-bd0b2bd63dbe","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":115.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 09:25:30 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 09:25:30 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 09:25:30 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 09:25:31 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 09:25:31 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 09:25:31 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 09:25:31 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 09:25:31 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 09:25:31 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 09:25:32 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 09:29:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"25dd2f50-74f4-4cb4-83a4-bde7bc4479ec","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918742873
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 09:29:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/25dd2f50-74f4-4cb4-83a4-bde7bc4479ec
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 09:29:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 09:29:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 25dd2f50-74f4-4cb4-83a4-bde7bc4479ec
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-09 09:29:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 09:29:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-09 09:29:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6225 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 09:29:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"25dd2f50-74f4-4cb4-83a4-bde7bc4479ec","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 09:29:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/25dd2f50-74f4-4cb4-83a4-bde7bc4479ec
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 09:29:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 09:29:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6225
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 09:29:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 09:29:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-09 09:29:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6225 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 09:29:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"cd71b55c-a86b-4ac1-b302-4408ebc1feb2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918742873
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 09:29:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/cd71b55c-a86b-4ac1-b302-4408ebc1feb2
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 09:29:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 09:29:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: cd71b55c-a86b-4ac1-b302-4408ebc1feb2
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-09 09:29:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 09:29:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-09 09:29:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6226 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 09:30:05 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +918742873515 HTTP:200 response:{"status":"queued","message":"done","execution_id":"54bfb509-e5a5-4558-bae3-93b0509dfe4a","run_id":"54bfb509-e5a5-4558-bae3-93b0509dfe4a"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2270
2026-07-09 09:30:06 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +918742873515 HTTP:200 response:{"status":"queued","message":"done","execution_id":"373be98e-329b-46eb-825d-57788bdb28b6","run_id":"373be98e-329b-46eb-825d-57788bdb28b6"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2270
2026-07-09 09:30:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"cd71b55c-a86b-4ac1-b302-4408ebc1feb2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 09:30:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/cd71b55c-a86b-4ac1-b302-4408ebc1feb2
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 09:30:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 09:30:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6226
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 09:30:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"00d84d5c-5c61-4002-be44-2044d10c4a53","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918742873515","ivr_completed_at":"2026-07-09T04:00:07.545447"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 09:30:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 09:30:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6226 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 09:30:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"cd71b55c-a86b-4ac1-b302-4408ebc1feb2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 09:30:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/cd71b55c-a86b-4ac1-b302-4408ebc1feb2
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 09:30:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 09:30:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6226
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 09:30:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"00d84d5c-5c61-4002-be44-2044d10c4a53","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918742873515","ivr_completed_at":"2026-07-09T04:00:07.545447"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 09:30:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 09:30:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6226 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 09:30:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"373be98e-329b-46eb-825d-57788bdb28b6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 09:30:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/373be98e-329b-46eb-825d-57788bdb28b6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 09:30:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 09:30:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 373be98e-329b-46eb-825d-57788bdb28b6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-09 09:30:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918742873515"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 09:30:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-09 09:30:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6227 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 09:30:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"54bfb509-e5a5-4558-bae3-93b0509dfe4a","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 09:30:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/54bfb509-e5a5-4558-bae3-93b0509dfe4a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 09:30:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 09:30:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 54bfb509-e5a5-4558-bae3-93b0509dfe4a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-09 09:30:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918742873515"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 09:30:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-09 09:30:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6228 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 09:30:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"373be98e-329b-46eb-825d-57788bdb28b6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 09:30:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/373be98e-329b-46eb-825d-57788bdb28b6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 09:30:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 09:30:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6227
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 09:30:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918742873515"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 09:30:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-09 09:30:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6227 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 09:30:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"54bfb509-e5a5-4558-bae3-93b0509dfe4a","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 09:30:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/54bfb509-e5a5-4558-bae3-93b0509dfe4a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 09:30:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 09:30:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6228
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 09:30:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918742873515"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 09:30:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-09 09:30:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6228 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 09:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 09:30:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 09:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 09:30:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"373be98e-329b-46eb-825d-57788bdb28b6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 09:30:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"cd71b55c-a86b-4ac1-b302-4408ebc1feb2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 09:30:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 09:30:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 09:30:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 09:30:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 09:30:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 09:30:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 09:30:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 09:30:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 09:30:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 09:30:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 09:30:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"373be98e-329b-46eb-825d-57788bdb28b6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 09:30:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/373be98e-329b-46eb-825d-57788bdb28b6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 09:30:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 09:30:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6227
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 09:30:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918742873515"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 09:30:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-09 09:30:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6227 | status: in-progress | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 09:30:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"25dd2f50-74f4-4cb4-83a4-bde7bc4479ec","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"output":48}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 09:30:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/25dd2f50-74f4-4cb4-83a4-bde7bc4479ec
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 09:30:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 09:30:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6225
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 09:30:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 09:30:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-09 09:30:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6225 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 09:30:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"cd71b55c-a86b-4ac1-b302-4408ebc1feb2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":true,"conversation_duration":0,"total_cost":0.24,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u0906\u092a \u091c\u093f\u0938 \u0935\u094d\u092f\u0915\u094d\u0924
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 09:30:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/cd71b55c-a86b-4ac1-b302-4408ebc1feb2
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 09:30:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 09:30:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6226
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 09:30:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"00d84d5c-5c61-4002-be44-2044d10c4a53","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918742873515","ivr_completed_at":"2026-07-09T04:00:07.545447"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 09:30:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 09:30:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6226 | status: call-disconnected | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 09:30:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"cd71b55c-a86b-4ac1-b302-4408ebc1feb2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":true,"conversation_duration":32,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u0906\u092a \u091c\u093f\u0938 \u0935\u094d\u092f\u0915\u094d\u0924\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 09:30:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/cd71b55c-a86b-4ac1-b302-4408ebc1feb2
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 09:30:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 09:30:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6226
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 09:30:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"00d84d5c-5c61-4002-be44-2044d10c4a53","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918742873515","ivr_completed_at":"2026-07-09T04:00:07.545447"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 09:30:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 09:30:27 [13.203.39.153][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6226 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:611
2026-07-09 09:30:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-09 09:30:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6226 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 09:30:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"54bfb509-e5a5-4558-bae3-93b0509dfe4a","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 09:30:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/54bfb509-e5a5-4558-bae3-93b0509dfe4a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 09:30:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: busy
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 09:30:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6228
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 09:30:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918742873515"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 09:30:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-09 09:30:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6228 | status: busy | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 09:30:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"373be98e-329b-46eb-825d-57788bdb28b6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0.17,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 09:30:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/373be98e-329b-46eb-825d-57788bdb28b6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 09:30:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 09:30:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6227
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 09:30:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918742873515"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 09:30:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:637
2026-07-09 09:30:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6227 | status: call-disconnected | ivr_option: No input | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 09:30:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"373be98e-329b-46eb-825d-57788bdb28b6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":12,"total_cost":3,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 09:30:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/373be98e-329b-46eb-825d-57788bdb28b6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 09:30:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 09:30:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6227
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 09:30:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918742873515"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 09:30:35 [13.203.39.153][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6227 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:636
2026-07-09 09:30:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:637
2026-07-09 09:30:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6227 | status: completed | ivr_option: No input | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 09:30:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"8d9b395a-2fa2-419c-966d-8e7dbf789a5c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918742873
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 09:30:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/8d9b395a-2fa2-419c-966d-8e7dbf789a5c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 09:30:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 09:30:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 8d9b395a-2fa2-419c-966d-8e7dbf789a5c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-09 09:30:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 09:30:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-09 09:30:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6229 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 09:31:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"8d9b395a-2fa2-419c-966d-8e7dbf789a5c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 09:31:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/8d9b395a-2fa2-419c-966d-8e7dbf789a5c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 09:31:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 09:31:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6229
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 09:31:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"0799c64f-f914-407c-b7ed-5c340c43703e","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918742873515","ivr_completed_at":"2026-07-09T04:01:13.566593"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 09:31:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 09:31:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6229 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 09:31:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"8d9b395a-2fa2-419c-966d-8e7dbf789a5c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 09:31:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/8d9b395a-2fa2-419c-966d-8e7dbf789a5c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 09:31:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 09:31:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6229
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 09:31:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"0799c64f-f914-407c-b7ed-5c340c43703e","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918742873515","ivr_completed_at":"2026-07-09T04:01:13.566593"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 09:31:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 09:31:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6229 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 09:32:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"8d9b395a-2fa2-419c-966d-8e7dbf789a5c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":9.76,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u091c\u0928 \u0906\u0927\u093e\u0930\nassistant:  \u091c\u0940, \u0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 09:32:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/8d9b395a-2fa2-419c-966d-8e7dbf789a5c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 09:32:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 09:32:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6229
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 09:32:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"0799c64f-f914-407c-b7ed-5c340c43703e","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918742873515","ivr_completed_at":"2026-07-09T04:01:13.566593"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 09:32:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 09:32:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6229 | status: call-disconnected | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 09:32:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"8d9b395a-2fa2-419c-966d-8e7dbf789a5c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":94,"total_cost":12,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u091c\u0928 \u0906\u0927\u093e\u0930\nassistant:  \u091c\u0940, \u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 09:32:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/8d9b395a-2fa2-419c-966d-8e7dbf789a5c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 09:32:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 09:32:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6229
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 09:32:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"0799c64f-f914-407c-b7ed-5c340c43703e","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918742873515","ivr_completed_at":"2026-07-09T04:01:13.566593"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 09:32:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 09:32:46 [13.203.39.153][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6229 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:611
2026-07-09 09:32:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-09 09:32:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6229 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 09:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 09:35:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 09:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 09:35:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"373be98e-329b-46eb-825d-57788bdb28b6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":12.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 09:35:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"8d9b395a-2fa2-419c-966d-8e7dbf789a5c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":94.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 09:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 09:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 09:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 09:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 09:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 09:35:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 09:35:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 09:35:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 09:35:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 09:35:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 09:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 09:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 09:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 09:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"373be98e-329b-46eb-825d-57788bdb28b6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":12.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 09:45:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"8d9b395a-2fa2-419c-966d-8e7dbf789a5c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":94.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 09:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 09:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 09:45:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 09:45:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 09:45:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 09:45:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 09:45:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 09:45:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 09:45:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 09:45:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 09:50:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 09:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 09:50:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 09:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"373be98e-329b-46eb-825d-57788bdb28b6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":12.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 09:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"8d9b395a-2fa2-419c-966d-8e7dbf789a5c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":94.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 09:50:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 09:50:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 09:50:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 09:50:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 09:50:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 09:50:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 09:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 09:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 09:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 09:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 09:54:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5038e3b2-3cbe-414e-913e-dd08cc9219d1","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919803753
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 09:54:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5038e3b2-3cbe-414e-913e-dd08cc9219d1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 09:54:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 09:54:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 5038e3b2-3cbe-414e-913e-dd08cc9219d1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-09 09:54:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 09:54:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-09 09:54:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6230 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 09:54:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5038e3b2-3cbe-414e-913e-dd08cc9219d1","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 09:54:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5038e3b2-3cbe-414e-913e-dd08cc9219d1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 09:54:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 09:54:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6230
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 09:54:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"24f00b1a-fdf7-49f4-afb9-6f0b77004ee3","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919803753549","ivr_completed_at":"2026-07-09T04:24:36.894301"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 09:54:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 09:54:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6230 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 09:54:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5038e3b2-3cbe-414e-913e-dd08cc9219d1","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 09:54:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5038e3b2-3cbe-414e-913e-dd08cc9219d1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 09:54:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 09:54:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6230
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 09:54:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"24f00b1a-fdf7-49f4-afb9-6f0b77004ee3","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919803753549","ivr_completed_at":"2026-07-09T04:24:36.894301"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 09:54:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 09:54:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6230 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 09:55:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 09:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 09:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 09:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"373be98e-329b-46eb-825d-57788bdb28b6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":12.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 09:55:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5038e3b2-3cbe-414e-913e-dd08cc9219d1","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 09:55:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 09:55:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 09:55:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 09:55:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 09:55:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 09:55:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 09:55:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 09:55:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 09:55:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 09:55:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 09:55:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5038e3b2-3cbe-414e-913e-dd08cc9219d1","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":6.33,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u092f\u0939\u093e\u0902 \u092a\u0930 mri \u0915\u0940 \u0938\u0941\
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 09:55:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5038e3b2-3cbe-414e-913e-dd08cc9219d1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 09:55:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 09:55:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6230
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 09:55:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"24f00b1a-fdf7-49f4-afb9-6f0b77004ee3","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919803753549","ivr_completed_at":"2026-07-09T04:24:36.894301"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 09:55:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 09:55:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6230 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 09:55:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5038e3b2-3cbe-414e-913e-dd08cc9219d1","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":60,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u092f\u0939\u093e\u0902 \u092a\u0930 mri \u0915\u0940 \u0938\u0941\u0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 09:55:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5038e3b2-3cbe-414e-913e-dd08cc9219d1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 09:55:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 09:55:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6230
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 09:55:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"24f00b1a-fdf7-49f4-afb9-6f0b77004ee3","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919803753549","ivr_completed_at":"2026-07-09T04:24:36.894301"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 09:55:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 09:55:27 [13.203.39.153][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6230 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:611
2026-07-09 09:55:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-09 09:55:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6230 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 10:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 10:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 10:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 10:00:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"373be98e-329b-46eb-825d-57788bdb28b6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":12.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 10:00:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5038e3b2-3cbe-414e-913e-dd08cc9219d1","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":60.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 10:00:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 10:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 10:00:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 10:00:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 10:00:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 10:00:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 10:00:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 10:00:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 10:00:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 10:00:18 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 10:03:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"70af3c64-b3f0-4421-a681-ca855a840aaf","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919413053
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 10:03:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/70af3c64-b3f0-4421-a681-ca855a840aaf
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 10:03:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 10:03:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 70af3c64-b3f0-4421-a681-ca855a840aaf
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-09 10:03:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 10:03:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-09 10:03:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6231 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 10:04:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"70af3c64-b3f0-4421-a681-ca855a840aaf","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 10:04:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/70af3c64-b3f0-4421-a681-ca855a840aaf
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 10:04:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 10:04:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6231
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 10:04:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 10:04:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-09 10:04:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6231 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 10:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 10:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 10:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 10:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"373be98e-329b-46eb-825d-57788bdb28b6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":12.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 10:05:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"70af3c64-b3f0-4421-a681-ca855a840aaf","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{},"cost_breakdown":null,"extracted_data":null,"summary":
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 10:05:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 10:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 10:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 10:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 10:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 10:05:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 10:05:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 10:05:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 10:05:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 10:05:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 10:05:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"70af3c64-b3f0-4421-a681-ca855a840aaf","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":587,"output":57}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 10:05:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/70af3c64-b3f0-4421-a681-ca855a840aaf
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 10:05:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 10:05:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6231
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 10:05:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 10:05:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-09 10:05:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6231 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 10:10:03 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919413053039 HTTP:200 response:{"status":"queued","message":"done","execution_id":"cd5800a4-2866-4f17-b25e-9b686c83cc88","run_id":"cd5800a4-2866-4f17-b25e-9b686c83cc88"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2270
2026-07-09 10:10:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"cd5800a4-2866-4f17-b25e-9b686c83cc88","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 10:10:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/cd5800a4-2866-4f17-b25e-9b686c83cc88
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 10:10:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 10:10:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6232
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 10:10:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919413053039"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 10:10:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-09 10:10:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6232 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 10:10:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 10:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 10:10:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 10:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"cd5800a4-2866-4f17-b25e-9b686c83cc88","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"voicemail_detection_enabled":true,"endpointing":100,"in
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 10:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"70af3c64-b3f0-4421-a681-ca855a840aaf","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":587,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 10:10:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 10:10:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 10:10:11 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 10:10:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 10:10:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 10:10:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 10:10:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 10:10:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 10:10:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 10:10:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 10:10:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"cd5800a4-2866-4f17-b25e-9b686c83cc88","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 10:10:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/cd5800a4-2866-4f17-b25e-9b686c83cc88
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 10:10:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 10:10:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6232
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 10:10:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919413053039"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 10:10:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-09 10:10:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6232 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 10:10:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"cd5800a4-2866-4f17-b25e-9b686c83cc88","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 10:10:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/cd5800a4-2866-4f17-b25e-9b686c83cc88
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 10:10:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: busy
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 10:10:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6232
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 10:10:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919413053039"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 10:10:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-09 10:10:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6232 | status: busy | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 10:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 10:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 10:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 10:15:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"cd5800a4-2866-4f17-b25e-9b686c83cc88","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 10:15:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"70af3c64-b3f0-4421-a681-ca855a840aaf","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":587,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 10:15:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 10:15:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 10:15:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 10:15:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 10:15:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 10:15:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 10:15:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 10:15:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 10:15:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 10:15:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 10:16:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"bbf7f7f8-2d55-4226-b0ff-9ebfb518e2f3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919636737
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 10:16:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/bbf7f7f8-2d55-4226-b0ff-9ebfb518e2f3
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 10:16:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 10:16:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: bbf7f7f8-2d55-4226-b0ff-9ebfb518e2f3
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-09 10:16:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 10:16:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-09 10:16:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6233 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 10:16:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"bbf7f7f8-2d55-4226-b0ff-9ebfb518e2f3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 10:16:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/bbf7f7f8-2d55-4226-b0ff-9ebfb518e2f3
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 10:16:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 10:16:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6233
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 10:16:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"0475eb73-7cfc-40fd-99ed-7ca46286702a","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919636737378","ivr_completed_at":"2026-07-09T04:46:24.369993"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 10:16:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 10:16:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6233 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 10:16:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"bbf7f7f8-2d55-4226-b0ff-9ebfb518e2f3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 10:16:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/bbf7f7f8-2d55-4226-b0ff-9ebfb518e2f3
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 10:16:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 10:16:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6233
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 10:16:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"0475eb73-7cfc-40fd-99ed-7ca46286702a","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919636737378","ivr_completed_at":"2026-07-09T04:46:24.369993"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 10:16:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 10:16:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6233 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 10:17:02 [13.203.39.153][-][-][info][bolna] [knowledge][working] Direct name match "<span class="hl">Saumya Mathur</span>" → Dr. Saumya Mathur
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1535
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1829
2026-07-09 10:17:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"bbf7f7f8-2d55-4226-b0ff-9ebfb518e2f3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":7.15,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0906\u092a\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 10:17:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/bbf7f7f8-2d55-4226-b0ff-9ebfb518e2f3
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 10:17:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 10:17:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6233
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 10:17:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"0475eb73-7cfc-40fd-99ed-7ca46286702a","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919636737378","ivr_completed_at":"2026-07-09T04:46:24.369993"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 10:17:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 10:17:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-09 10:17:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6233 | status: call-disconnected | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 10:17:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"bbf7f7f8-2d55-4226-b0ff-9ebfb518e2f3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":66,"total_cost":9,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0906\u092a\u0915
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 10:17:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/bbf7f7f8-2d55-4226-b0ff-9ebfb518e2f3
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 10:17:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 10:17:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6233
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 10:17:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6233 | status: completed | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 10:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 10:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 10:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 10:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"cd5800a4-2866-4f17-b25e-9b686c83cc88","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 10:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"bbf7f7f8-2d55-4226-b0ff-9ebfb518e2f3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":66.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 10:20:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 10:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 10:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 10:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 10:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 10:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 10:20:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 10:20:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 10:20:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 10:20:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 10:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 10:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 10:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 10:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"cd5800a4-2866-4f17-b25e-9b686c83cc88","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 10:25:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"bbf7f7f8-2d55-4226-b0ff-9ebfb518e2f3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":66.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 10:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 10:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 10:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 10:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 10:25:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 10:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 10:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 10:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 10:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 10:25:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 10:30:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 10:30:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 10:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 10:30:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"cd5800a4-2866-4f17-b25e-9b686c83cc88","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 10:30:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"bbf7f7f8-2d55-4226-b0ff-9ebfb518e2f3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":66.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 10:30:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 10:30:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 10:30:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 10:30:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 10:30:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 10:30:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 10:30:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 10:30:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 10:30:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 10:30:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 10:35:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 10:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 10:35:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 10:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"cd5800a4-2866-4f17-b25e-9b686c83cc88","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 10:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"bbf7f7f8-2d55-4226-b0ff-9ebfb518e2f3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":66.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 10:35:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 10:35:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 10:35:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 10:35:12 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 10:35:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 10:35:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 10:35:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 10:35:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 10:35:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 10:35:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 10:38:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"068240ef-4fc9-4459-8c2a-3ee0f98057db","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919829013
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 10:38:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/068240ef-4fc9-4459-8c2a-3ee0f98057db
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 10:38:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 10:38:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 068240ef-4fc9-4459-8c2a-3ee0f98057db
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-09 10:38:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 10:38:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-09 10:38:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6234 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 10:39:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"068240ef-4fc9-4459-8c2a-3ee0f98057db","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 10:39:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/068240ef-4fc9-4459-8c2a-3ee0f98057db
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 10:39:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 10:39:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6234
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 10:39:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"f228e310-ef88-4f54-8169-10c19503f1c6","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919829013148","ivr_completed_at":"2026-07-09T05:09:27.491532"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 10:39:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 10:39:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6234 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 10:39:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"068240ef-4fc9-4459-8c2a-3ee0f98057db","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 10:39:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/068240ef-4fc9-4459-8c2a-3ee0f98057db
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 10:39:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 10:39:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6234
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 10:39:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"f228e310-ef88-4f54-8169-10c19503f1c6","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919829013148","ivr_completed_at":"2026-07-09T05:09:27.491532"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 10:39:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 10:39:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6234 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 10:39:43 [13.203.39.153][-][-][info][bolna] [knowledge][working] Direct name match "<span class="hl">Jyoti Sharma</span>" → Dr. Jyoti Sharma
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1535
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1829
2026-07-09 10:40:17 [13.203.39.153][-][-][info][bolna] [Bolna CurrentDate] Returned — date: '2026-07-09', day: 'Thursday'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2357
2026-07-09 10:40:35 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Received — doctor: 'Dr. Jyoti Sharma', date: '9 जुलाई', preferred_time: '12:30 PM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:115
2026-07-09 10:40:35 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Resolved date: '2026-07-09'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:127
2026-07-09 10:40:35 [13.203.39.153][-][-][info][bolna] [knowledge][working] Direct name match "<span class="hl">Dr. Jyoti Sharma</span>" → Dr. Jyoti Sharma
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1535
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:161
2026-07-09 10:40:35 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Search 'Dr. Jyoti Sharma' → 1 found: Dr. Jyoti Sharma
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:163
2026-07-09 10:40:58 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Received — doctor: 'Dr. Jyoti Sharma', date: '9 जुलाई', preferred_time: '1:00 PM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:115
2026-07-09 10:40:58 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Resolved date: '2026-07-09'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:127
2026-07-09 10:40:58 [13.203.39.153][-][-][info][bolna] [knowledge][working] Direct name match "<span class="hl">Dr. Jyoti Sharma</span>" → Dr. Jyoti Sharma
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1535
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:161
2026-07-09 10:40:58 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Search 'Dr. Jyoti Sharma' → 1 found: Dr. Jyoti Sharma
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:163
2026-07-09 10:41:18 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Received — doctor: 'Dr. Jyoti Sharma', date: '9 जुलाई', preferred_time: '12:15 PM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:115
2026-07-09 10:41:18 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Resolved date: '2026-07-09'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:127
2026-07-09 10:41:18 [13.203.39.153][-][-][info][bolna] [knowledge][working] Direct name match "<span class="hl">Dr. Jyoti Sharma</span>" → Dr. Jyoti Sharma
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1535
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:161
2026-07-09 10:41:18 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Search 'Dr. Jyoti Sharma' → 1 found: Dr. Jyoti Sharma
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:163
2026-07-09 10:41:21 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Received — doctor: 'Dr. Jyoti Sharma', date: '9 जुलाई', preferred_time: '12:15 PM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:115
2026-07-09 10:41:21 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Resolved date: '2026-07-09'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:127
2026-07-09 10:41:21 [13.203.39.153][-][-][info][bolna] [knowledge][working] Direct name match "<span class="hl">Dr. Jyoti Sharma</span>" → Dr. Jyoti Sharma
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1535
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:161
2026-07-09 10:41:21 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Search 'Dr. Jyoti Sharma' → 1 found: Dr. Jyoti Sharma
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:163
2026-07-09 10:42:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"068240ef-4fc9-4459-8c2a-3ee0f98057db","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":31.14,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  doctor \u091c\u094d\u092f\u094b\u0924\u093f \u0939\u0948 \u0906\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 10:42:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/068240ef-4fc9-4459-8c2a-3ee0f98057db
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 10:42:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 10:42:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6234
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 10:42:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"f228e310-ef88-4f54-8169-10c19503f1c6","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919829013148","ivr_completed_at":"2026-07-09T05:09:27.491532"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 10:42:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 10:42:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-09 10:42:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6234 | status: call-disconnected | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 10:43:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"068240ef-4fc9-4459-8c2a-3ee0f98057db","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":225,"total_cost":24,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  doctor \u091c\u094d\u092f\u094b\u0924\u093f \u0939\u0948 \u0906\u092
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 10:43:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/068240ef-4fc9-4459-8c2a-3ee0f98057db
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 10:43:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 10:43:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6234
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 10:43:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6234 | status: completed | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 10:45:36 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 10:45:37 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 10:45:42 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 10:45:43 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"cd5800a4-2866-4f17-b25e-9b686c83cc88","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 10:45:45 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"068240ef-4fc9-4459-8c2a-3ee0f98057db","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":225.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 10:45:45 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 10:45:45 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 10:45:46 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 10:45:46 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 10:45:47 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 10:45:47 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 10:45:47 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 10:45:47 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 10:45:48 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 10:45:48 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 10:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 10:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 10:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 10:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"cd5800a4-2866-4f17-b25e-9b686c83cc88","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 10:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"068240ef-4fc9-4459-8c2a-3ee0f98057db","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":225.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 10:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6214 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 10:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6202 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 10:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6191 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 10:50:13 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6160 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 10:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6152 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 10:50:14 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6135 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 10:50:15 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6129 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 10:50:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6122 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 10:50:16 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6103 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 10:50:17 [194.163.35.238][-][-][info][bolna] [analytics][warn] <span class="warn">Call classification failed</span> for call 6092 — using keyword fallback
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:895
2026-07-09 10:54:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"572821ae-1110-421b-a092-8ad48c4d1b27","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917737381
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 10:54:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/572821ae-1110-421b-a092-8ad48c4d1b27
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 10:54:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 10:54:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 572821ae-1110-421b-a092-8ad48c4d1b27
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-09 10:54:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 10:54:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-09 10:54:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6235 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 10:55:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 10:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 10:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 10:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"cd5800a4-2866-4f17-b25e-9b686c83cc88","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 10:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"572821ae-1110-421b-a092-8ad48c4d1b27","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{},"cost_breakdown":null,"extracted_data":null,"summary":
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 10:55:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"572821ae-1110-421b-a092-8ad48c4d1b27","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 10:55:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/572821ae-1110-421b-a092-8ad48c4d1b27
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 10:55:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 10:55:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6235
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 10:55:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 10:55:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-09 10:55:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6235 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 10:55:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"572821ae-1110-421b-a092-8ad48c4d1b27","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":588,"output":65}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 10:55:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/572821ae-1110-421b-a092-8ad48c4d1b27
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 10:55:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 10:55:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6235
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 10:55:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 10:55:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-09 10:55:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6235 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 10:56:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4cb3cb38-8509-4255-9778-b140af0fa902","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917737381
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 10:56:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/4cb3cb38-8509-4255-9778-b140af0fa902
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 10:56:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 10:56:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 4cb3cb38-8509-4255-9778-b140af0fa902
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-09 10:56:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 10:56:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-09 10:56:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6236 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 10:56:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4cb3cb38-8509-4255-9778-b140af0fa902","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 10:56:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/4cb3cb38-8509-4255-9778-b140af0fa902
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 10:56:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 10:56:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6236
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 10:56:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"1f6573f0-ff88-4ccc-9b87-c87605f1c366","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917737381877","ivr_completed_at":"2026-07-09T05:26:26.763287"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 10:56:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 10:56:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6236 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 10:56:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4cb3cb38-8509-4255-9778-b140af0fa902","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 10:56:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/4cb3cb38-8509-4255-9778-b140af0fa902
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 10:56:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 10:56:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6236
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 10:56:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"1f6573f0-ff88-4ccc-9b87-c87605f1c366","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917737381877","ivr_completed_at":"2026-07-09T05:26:26.763287"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 10:56:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 10:56:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6236 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 10:56:39 [13.203.39.153][-][-][info][bolna] [knowledge][working] Direct name match "<span class="hl">Arun Sharma</span>" → Dr. Arun Sharma
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1535
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1829
2026-07-09 10:57:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4cb3cb38-8509-4255-9778-b140af0fa902","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":9.61,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  doctor \u0905\u0930\u0941\u0923 \u0936\u0930\u094d\u092e\u093e avail
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 10:57:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/4cb3cb38-8509-4255-9778-b140af0fa902
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 10:57:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 10:57:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6236
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 10:57:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"1f6573f0-ff88-4ccc-9b87-c87605f1c366","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917737381877","ivr_completed_at":"2026-07-09T05:26:26.763287"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 10:57:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 10:57:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-09 10:57:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6236 | status: call-disconnected | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 10:57:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4cb3cb38-8509-4255-9778-b140af0fa902","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":76,"total_cost":9,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  doctor \u0905\u0930\u0941\u0923 \u0936\u0930\u094d\u092e\u093e availab
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 10:57:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/4cb3cb38-8509-4255-9778-b140af0fa902
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 10:57:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 10:57:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6236
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 10:57:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6236 | status: completed | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 11:00:04 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +917737381877 HTTP:200 response:{"status":"queued","message":"done","execution_id":"8d51e705-ecf6-43a7-b2b0-f35007cae169","run_id":"8d51e705-ecf6-43a7-b2b0-f35007cae169"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2280
2026-07-09 11:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 11:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 11:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 11:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"8d51e705-ecf6-43a7-b2b0-f35007cae169","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"voicemail_detection_enabled":true,"endpointing":100,"in
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 11:00:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"4cb3cb38-8509-4255-9778-b140af0fa902","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":76.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 11:00:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"8d51e705-ecf6-43a7-b2b0-f35007cae169","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 11:00:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/8d51e705-ecf6-43a7-b2b0-f35007cae169
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 11:00:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 11:00:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6237
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 11:00:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917737381877"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 11:00:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-09 11:00:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6237 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 11:00:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"8d51e705-ecf6-43a7-b2b0-f35007cae169","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 11:00:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/8d51e705-ecf6-43a7-b2b0-f35007cae169
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 11:00:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 11:00:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6237
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 11:00:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917737381877"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 11:00:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-09 11:00:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6237 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 11:00:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"8d51e705-ecf6-43a7-b2b0-f35007cae169","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 11:00:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/8d51e705-ecf6-43a7-b2b0-f35007cae169
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 11:00:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: busy
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 11:00:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6237
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 11:00:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917737381877"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 11:00:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-09 11:00:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6237 | status: busy | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 11:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 11:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 11:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 11:05:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"8d51e705-ecf6-43a7-b2b0-f35007cae169","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 11:05:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"4cb3cb38-8509-4255-9778-b140af0fa902","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":76.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 11:10:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 11:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 11:10:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 11:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"8d51e705-ecf6-43a7-b2b0-f35007cae169","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 11:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"4cb3cb38-8509-4255-9778-b140af0fa902","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":76.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 11:15:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 11:15:21 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 11:15:26 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 11:15:27 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"8d51e705-ecf6-43a7-b2b0-f35007cae169","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 11:15:28 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"4cb3cb38-8509-4255-9778-b140af0fa902","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":76.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 11:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 11:20:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 11:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 11:20:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"8d51e705-ecf6-43a7-b2b0-f35007cae169","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 11:20:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"4cb3cb38-8509-4255-9778-b140af0fa902","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":76.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 11:23:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a29f9fa1-3e6a-40d0-a873-0c6e81867246","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919829650
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 11:23:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a29f9fa1-3e6a-40d0-a873-0c6e81867246
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 11:23:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 11:23:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: a29f9fa1-3e6a-40d0-a873-0c6e81867246
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-09 11:23:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 11:23:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-09 11:23:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6238 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 11:23:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b9560f95-a6d4-4e2d-af9a-55470537253c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917792802
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 11:23:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/b9560f95-a6d4-4e2d-af9a-55470537253c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 11:23:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 11:23:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: b9560f95-a6d4-4e2d-af9a-55470537253c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-09 11:23:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 11:23:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-09 11:23:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6239 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 11:23:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a29f9fa1-3e6a-40d0-a873-0c6e81867246","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 11:23:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a29f9fa1-3e6a-40d0-a873-0c6e81867246
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 11:23:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 11:23:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6238
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 11:23:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"646f9f3e-d745-4b8a-b5d1-e7615e03eb24","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919829650169","ivr_completed_at":"2026-07-09T05:53:35.569845"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 11:23:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 11:23:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6238 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 11:23:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a29f9fa1-3e6a-40d0-a873-0c6e81867246","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 11:23:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a29f9fa1-3e6a-40d0-a873-0c6e81867246
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 11:23:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 11:23:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6238
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 11:23:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"646f9f3e-d745-4b8a-b5d1-e7615e03eb24","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919829650169","ivr_completed_at":"2026-07-09T05:53:35.569845"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 11:23:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 11:23:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6238 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 11:23:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b9560f95-a6d4-4e2d-af9a-55470537253c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 11:23:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/b9560f95-a6d4-4e2d-af9a-55470537253c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 11:23:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 11:23:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6239
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 11:23:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"b6b93f06-627d-47a8-abec-05d2c41ff399","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917792802647","ivr_completed_at":"2026-07-09T05:53:53.073593"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 11:23:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 11:23:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6239 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 11:23:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b9560f95-a6d4-4e2d-af9a-55470537253c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 11:23:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/b9560f95-a6d4-4e2d-af9a-55470537253c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 11:23:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 11:23:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6239
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 11:23:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"b6b93f06-627d-47a8-abec-05d2c41ff399","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917792802647","ivr_completed_at":"2026-07-09T05:53:53.073593"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 11:23:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 11:23:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6239 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 11:23:55 [13.203.39.153][-][-][info][bolna] [Bolna findDoctors] Alias match 'obstetrics' → 'Obstetrics & Gynaecology'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1613
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1829
2026-07-09 11:23:55 [13.203.39.153][-][-][info][bolna] [knowledge][working] Alias resolved "<span class="hl">obstetrics</span>" → Obstetrics & Gynaecology
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1614
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1829
2026-07-09 11:24:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a29f9fa1-3e6a-40d0-a873-0c6e81867246","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":4.65,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  i want to know about gynecologist availability\nassistant: \u091c\u0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 11:24:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a29f9fa1-3e6a-40d0-a873-0c6e81867246
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 11:24:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 11:24:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6238
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 11:24:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"646f9f3e-d745-4b8a-b5d1-e7615e03eb24","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919829650169","ivr_completed_at":"2026-07-09T05:53:35.569845"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 11:24:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 11:24:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-09 11:24:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6238 | status: call-disconnected | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 11:24:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a29f9fa1-3e6a-40d0-a873-0c6e81867246","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":55,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  i want to know about gynecologist availability\nassistant: \u091c\u094
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 11:24:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a29f9fa1-3e6a-40d0-a873-0c6e81867246
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 11:24:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 11:24:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6238
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 11:24:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6238 | status: completed | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 11:24:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b9560f95-a6d4-4e2d-af9a-55470537253c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":4.26,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant: \u091c\u0940, \u092e\u0948\u0902 \u0906\u092a\u091
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 11:24:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/b9560f95-a6d4-4e2d-af9a-55470537253c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 11:24:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 11:24:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6239
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 11:24:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"b6b93f06-627d-47a8-abec-05d2c41ff399","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917792802647","ivr_completed_at":"2026-07-09T05:53:53.073593"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 11:24:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 11:24:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6239 | status: call-disconnected | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 11:24:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b9560f95-a6d4-4e2d-af9a-55470537253c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":74,"total_cost":9,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant: \u091c\u0940, \u092e\u0948\u0902 \u0906\u092a\u0915\
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 11:24:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/b9560f95-a6d4-4e2d-af9a-55470537253c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 11:24:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 11:24:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6239
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 11:24:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"b6b93f06-627d-47a8-abec-05d2c41ff399","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917792802647","ivr_completed_at":"2026-07-09T05:53:53.073593"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 11:24:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 11:24:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-09 11:24:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6239 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 11:25:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"43744ee3-d54f-4e80-bb09-32303758dcb0","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917689851
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 11:25:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/43744ee3-d54f-4e80-bb09-32303758dcb0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 11:25:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 11:25:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 43744ee3-d54f-4e80-bb09-32303758dcb0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-09 11:25:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 11:25:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-09 11:25:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6240 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 11:25:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 11:25:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 11:25:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 11:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"8d51e705-ecf6-43a7-b2b0-f35007cae169","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 11:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"43744ee3-d54f-4e80-bb09-32303758dcb0","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{},"cost_breakdown":null,"extracted_data":null,"summary":
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 11:25:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"43744ee3-d54f-4e80-bb09-32303758dcb0","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 11:25:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/43744ee3-d54f-4e80-bb09-32303758dcb0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 11:25:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 11:25:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6240
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 11:25:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"18eadec6-cb2f-4ff3-8da7-1efc835e9bf5","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917689851245","ivr_completed_at":"2026-07-09T05:55:20.248451"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 11:25:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 11:25:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6240 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 11:25:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"43744ee3-d54f-4e80-bb09-32303758dcb0","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 11:25:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/43744ee3-d54f-4e80-bb09-32303758dcb0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 11:25:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 11:25:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6240
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 11:25:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"18eadec6-cb2f-4ff3-8da7-1efc835e9bf5","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917689851245","ivr_completed_at":"2026-07-09T05:55:20.248451"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 11:25:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 11:25:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6240 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 11:26:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"43744ee3-d54f-4e80-bb09-32303758dcb0","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":10.32,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello madam \u092f\u0939 \u091c\u094b  \u0926\u093f\u0932\u094d\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 11:26:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/43744ee3-d54f-4e80-bb09-32303758dcb0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 11:26:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 11:26:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6240
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 11:26:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"18eadec6-cb2f-4ff3-8da7-1efc835e9bf5","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917689851245","ivr_completed_at":"2026-07-09T05:55:20.248451"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 11:26:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 11:26:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6240 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 11:26:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"43744ee3-d54f-4e80-bb09-32303758dcb0","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":71,"total_cost":9,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello madam \u092f\u0939 \u091c\u094b  \u0926\u093f\u0932\u094d\u0932\
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 11:26:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/43744ee3-d54f-4e80-bb09-32303758dcb0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 11:26:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 11:26:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6240
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 11:26:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"18eadec6-cb2f-4ff3-8da7-1efc835e9bf5","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917689851245","ivr_completed_at":"2026-07-09T05:55:20.248451"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 11:26:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 11:26:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-09 11:26:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6240 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 11:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 11:30:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 11:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 11:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"8d51e705-ecf6-43a7-b2b0-f35007cae169","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 11:30:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"43744ee3-d54f-4e80-bb09-32303758dcb0","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":71.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 11:35:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 11:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 11:35:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 11:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"8d51e705-ecf6-43a7-b2b0-f35007cae169","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 11:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"43744ee3-d54f-4e80-bb09-32303758dcb0","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":71.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 11:40:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 11:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 11:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 11:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"8d51e705-ecf6-43a7-b2b0-f35007cae169","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 11:40:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"43744ee3-d54f-4e80-bb09-32303758dcb0","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":71.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 11:43:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d48c6f9a-4083-4d1c-a7db-8818fe278b5a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918529478
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 11:43:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d48c6f9a-4083-4d1c-a7db-8818fe278b5a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 11:43:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 11:43:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: d48c6f9a-4083-4d1c-a7db-8818fe278b5a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-09 11:43:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 11:43:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-09 11:43:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6241 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 11:43:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"1a28b033-db81-4d51-9e81-0fd56230c347","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917240696
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 11:43:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/1a28b033-db81-4d51-9e81-0fd56230c347
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 11:43:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 11:43:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 1a28b033-db81-4d51-9e81-0fd56230c347
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-09 11:43:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 11:43:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-09 11:43:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6242 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 11:43:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d48c6f9a-4083-4d1c-a7db-8818fe278b5a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 11:43:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d48c6f9a-4083-4d1c-a7db-8818fe278b5a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 11:43:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 11:43:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6241
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 11:43:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"b348a590-f2d9-4a79-969d-3ca6b8d02f97","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918529478767","ivr_completed_at":"2026-07-09T06:13:51.083937"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 11:43:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 11:43:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6241 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 11:43:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d48c6f9a-4083-4d1c-a7db-8818fe278b5a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 11:43:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d48c6f9a-4083-4d1c-a7db-8818fe278b5a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 11:43:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 11:43:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6241
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 11:43:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"b348a590-f2d9-4a79-969d-3ca6b8d02f97","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918529478767","ivr_completed_at":"2026-07-09T06:13:51.083937"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 11:43:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 11:43:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6241 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 11:44:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"1a28b033-db81-4d51-9e81-0fd56230c347","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 11:44:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/1a28b033-db81-4d51-9e81-0fd56230c347
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 11:44:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 11:44:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6242
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 11:44:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 11:44:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-09 11:44:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6242 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 11:44:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"cdb2717f-00c6-49bd-bab3-24c3a8f82437","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917240696
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 11:44:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/cdb2717f-00c6-49bd-bab3-24c3a8f82437
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 11:44:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 11:44:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: cdb2717f-00c6-49bd-bab3-24c3a8f82437
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-09 11:44:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 11:44:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-09 11:44:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6243 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 11:44:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d48c6f9a-4083-4d1c-a7db-8818fe278b5a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":8.24,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 11:44:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d48c6f9a-4083-4d1c-a7db-8818fe278b5a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 11:44:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 11:44:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6241
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 11:44:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"b348a590-f2d9-4a79-969d-3ca6b8d02f97","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918529478767","ivr_completed_at":"2026-07-09T06:13:51.083937"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 11:44:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 11:44:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6241 | status: call-disconnected | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 11:44:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d48c6f9a-4083-4d1c-a7db-8818fe278b5a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":64,"total_cost":9,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u0928
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 11:44:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d48c6f9a-4083-4d1c-a7db-8818fe278b5a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 11:44:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 11:44:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6241
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 11:44:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"b348a590-f2d9-4a79-969d-3ca6b8d02f97","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918529478767","ivr_completed_at":"2026-07-09T06:13:51.083937"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 11:44:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 11:44:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-09 11:44:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6241 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 11:44:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"1a28b033-db81-4d51-9e81-0fd56230c347","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"output":51}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 11:44:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/1a28b033-db81-4d51-9e81-0fd56230c347
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 11:44:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 11:44:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6242
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 11:44:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 11:44:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-09 11:44:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6242 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 11:44:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"cdb2717f-00c6-49bd-bab3-24c3a8f82437","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 11:44:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/cdb2717f-00c6-49bd-bab3-24c3a8f82437
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 11:44:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 11:44:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6243
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 11:44:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 11:44:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-09 11:44:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6243 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 11:45:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"34fc4802-fe73-4ddd-90e2-0d574fc89a17","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917240696
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 11:45:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/34fc4802-fe73-4ddd-90e2-0d574fc89a17
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 11:45:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 11:45:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 34fc4802-fe73-4ddd-90e2-0d574fc89a17
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-09 11:45:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 11:45:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-09 11:45:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6244 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 11:45:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 11:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 11:45:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 11:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"8d51e705-ecf6-43a7-b2b0-f35007cae169","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 11:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"34fc4802-fe73-4ddd-90e2-0d574fc89a17","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{},"cost_breakdown":null,"extracted_data":null,"summary":
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 11:45:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"34fc4802-fe73-4ddd-90e2-0d574fc89a17","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 11:45:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/34fc4802-fe73-4ddd-90e2-0d574fc89a17
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 11:45:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 11:45:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6244
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 11:45:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"53d6384d-a237-41a1-9496-9db3067fbc03","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917240696911","ivr_completed_at":"2026-07-09T06:15:15.903244"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 11:45:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 11:45:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6244 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 11:45:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"34fc4802-fe73-4ddd-90e2-0d574fc89a17","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 11:45:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/34fc4802-fe73-4ddd-90e2-0d574fc89a17
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 11:45:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 11:45:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6244
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 11:45:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"53d6384d-a237-41a1-9496-9db3067fbc03","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917240696911","ivr_completed_at":"2026-07-09T06:15:15.903244"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 11:45:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 11:45:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6244 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 11:45:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"cdb2717f-00c6-49bd-bab3-24c3a8f82437","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"output":58}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 11:45:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/cdb2717f-00c6-49bd-bab3-24c3a8f82437
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 11:45:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 11:45:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6243
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 11:45:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 11:45:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-09 11:45:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6243 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 11:46:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"34fc4802-fe73-4ddd-90e2-0d574fc89a17","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":5.76,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 11:46:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/34fc4802-fe73-4ddd-90e2-0d574fc89a17
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 11:46:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 11:46:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6244
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 11:46:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"53d6384d-a237-41a1-9496-9db3067fbc03","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917240696911","ivr_completed_at":"2026-07-09T06:15:15.903244"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 11:46:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 11:46:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6244 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 11:46:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"34fc4802-fe73-4ddd-90e2-0d574fc89a17","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":62,"total_cost":9,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u0928
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 11:46:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/34fc4802-fe73-4ddd-90e2-0d574fc89a17
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 11:46:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 11:46:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6244
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 11:46:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"53d6384d-a237-41a1-9496-9db3067fbc03","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917240696911","ivr_completed_at":"2026-07-09T06:15:15.903244"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 11:46:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 11:46:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-09 11:46:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6244 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 11:46:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ff602358-1321-4418-aebf-07c57dc025c6","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917240696
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 11:46:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/ff602358-1321-4418-aebf-07c57dc025c6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 11:46:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 11:46:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: ff602358-1321-4418-aebf-07c57dc025c6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-09 11:46:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 11:46:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-09 11:46:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6245 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 11:47:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ff602358-1321-4418-aebf-07c57dc025c6","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 11:47:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/ff602358-1321-4418-aebf-07c57dc025c6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 11:47:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 11:47:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6245
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 11:47:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"6afb5de9-8fd2-427c-8ea1-46d9bea02f7b","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917240696911","ivr_completed_at":"2026-07-09T06:17:18.487248"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 11:47:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 11:47:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6245 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 11:47:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ff602358-1321-4418-aebf-07c57dc025c6","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 11:47:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/ff602358-1321-4418-aebf-07c57dc025c6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 11:47:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 11:47:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6245
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 11:47:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"6afb5de9-8fd2-427c-8ea1-46d9bea02f7b","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917240696911","ivr_completed_at":"2026-07-09T06:17:18.487248"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 11:47:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 11:47:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6245 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 11:47:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ff602358-1321-4418-aebf-07c57dc025c6","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0.13,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\n","usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"vo
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 11:47:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/ff602358-1321-4418-aebf-07c57dc025c6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 11:47:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 11:47:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6245
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 11:47:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"6afb5de9-8fd2-427c-8ea1-46d9bea02f7b","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917240696911","ivr_completed_at":"2026-07-09T06:17:18.487248"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 11:47:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 11:47:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6245 | status: call-disconnected | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 11:47:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ff602358-1321-4418-aebf-07c57dc025c6","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":29,"total_cost":3,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\n","usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 11:47:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/ff602358-1321-4418-aebf-07c57dc025c6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 11:47:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 11:47:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6245
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 11:47:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"6afb5de9-8fd2-427c-8ea1-46d9bea02f7b","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917240696911","ivr_completed_at":"2026-07-09T06:17:18.487248"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 11:47:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 11:47:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6245 | status: completed | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 11:49:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"6d815bb3-9b5f-415d-a4a3-619d74c6e4e2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917240696
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 11:49:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/6d815bb3-9b5f-415d-a4a3-619d74c6e4e2
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 11:49:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 11:49:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 6d815bb3-9b5f-415d-a4a3-619d74c6e4e2
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-09 11:49:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 11:49:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-09 11:49:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6246 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 11:49:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"6d815bb3-9b5f-415d-a4a3-619d74c6e4e2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 11:49:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/6d815bb3-9b5f-415d-a4a3-619d74c6e4e2
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 11:49:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 11:49:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6246
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 11:49:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"e986d03c-f112-4b11-a085-81d872f9f9d7","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917240696911","ivr_completed_at":"2026-07-09T06:19:30.035946"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 11:49:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 11:49:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6246 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 11:49:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"6d815bb3-9b5f-415d-a4a3-619d74c6e4e2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 11:49:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/6d815bb3-9b5f-415d-a4a3-619d74c6e4e2
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 11:49:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 11:49:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6246
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 11:49:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"e986d03c-f112-4b11-a085-81d872f9f9d7","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917240696911","ivr_completed_at":"2026-07-09T06:19:30.035946"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 11:49:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 11:49:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6246 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 11:50:04 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +917240696911 HTTP:200 response:{"status":"queued","message":"done","execution_id":"579bd2f2-13a3-45ef-a0e2-a68d110bccc7","run_id":"579bd2f2-13a3-45ef-a0e2-a68d110bccc7"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2280
2026-07-09 11:50:04 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +917240696911 HTTP:200 response:{"status":"queued","message":"done","execution_id":"b32ff51e-1041-4276-957a-bc6550b59b14","run_id":"b32ff51e-1041-4276-957a-bc6550b59b14"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2280
2026-07-09 11:50:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b32ff51e-1041-4276-957a-bc6550b59b14","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 11:50:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/b32ff51e-1041-4276-957a-bc6550b59b14
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 11:50:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 11:50:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: b32ff51e-1041-4276-957a-bc6550b59b14
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-09 11:50:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917240696911"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 11:50:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-09 11:50:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6247 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 11:50:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"579bd2f2-13a3-45ef-a0e2-a68d110bccc7","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 11:50:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/579bd2f2-13a3-45ef-a0e2-a68d110bccc7
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 11:50:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 11:50:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 579bd2f2-13a3-45ef-a0e2-a68d110bccc7
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-09 11:50:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917240696911"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 11:50:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-09 11:50:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6248 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 11:50:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b32ff51e-1041-4276-957a-bc6550b59b14","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 11:50:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/b32ff51e-1041-4276-957a-bc6550b59b14
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 11:50:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 11:50:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6247
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 11:50:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917240696911"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 11:50:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-09 11:50:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6247 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 11:50:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"579bd2f2-13a3-45ef-a0e2-a68d110bccc7","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 11:50:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/579bd2f2-13a3-45ef-a0e2-a68d110bccc7
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 11:50:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 11:50:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6248
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 11:50:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917240696911"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 11:50:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-09 11:50:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6248 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 11:50:20 [13.203.39.153][-][-][info][bolna] [knowledge][working] Direct name match "<span class="hl">Rashid Khan</span>" → Dr. Rashid Khan
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1535
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1829
2026-07-09 11:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 11:50:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 11:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 11:50:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"579bd2f2-13a3-45ef-a0e2-a68d110bccc7","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 11:50:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"6d815bb3-9b5f-415d-a4a3-619d74c6e4e2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 11:50:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"579bd2f2-13a3-45ef-a0e2-a68d110bccc7","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 11:50:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/579bd2f2-13a3-45ef-a0e2-a68d110bccc7
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 11:50:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: busy
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 11:50:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6248
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 11:50:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917240696911"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 11:50:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-09 11:50:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6248 | status: busy | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 11:50:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b32ff51e-1041-4276-957a-bc6550b59b14","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 11:50:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/b32ff51e-1041-4276-957a-bc6550b59b14
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 11:50:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: busy
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 11:50:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6247
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 11:50:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917240696911"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 11:50:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-09 11:50:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6247 | status: busy | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 11:51:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"6d815bb3-9b5f-415d-a4a3-619d74c6e4e2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":19.46,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello orthopedic orthopedic\nassistant:  \u091c\u0940, \u092e\u0948
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 11:51:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/6d815bb3-9b5f-415d-a4a3-619d74c6e4e2
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 11:51:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 11:51:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6246
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 11:51:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"e986d03c-f112-4b11-a085-81d872f9f9d7","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917240696911","ivr_completed_at":"2026-07-09T06:19:30.035946"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 11:51:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 11:51:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6246 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 11:51:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"6d815bb3-9b5f-415d-a4a3-619d74c6e4e2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":143,"total_cost":15,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello orthopedic orthopedic\nassistant:  \u091c\u0940, \u092e\u0948\
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 11:51:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/6d815bb3-9b5f-415d-a4a3-619d74c6e4e2
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 11:51:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 11:51:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6246
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 11:51:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"e986d03c-f112-4b11-a085-81d872f9f9d7","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917240696911","ivr_completed_at":"2026-07-09T06:19:30.035946"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 11:51:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 11:51:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-09 11:51:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6246 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 11:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 11:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 11:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 11:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b32ff51e-1041-4276-957a-bc6550b59b14","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 11:55:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"6d815bb3-9b5f-415d-a4a3-619d74c6e4e2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":143.0,"total_cost":15.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 12:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 12:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 12:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 12:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b32ff51e-1041-4276-957a-bc6550b59b14","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 12:00:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"6d815bb3-9b5f-415d-a4a3-619d74c6e4e2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":143.0,"total_cost":15.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 12:02:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4ed815d1-e2a5-437e-b148-4d3e5c5afa68","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919521880
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 12:02:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/4ed815d1-e2a5-437e-b148-4d3e5c5afa68
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 12:02:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 12:02:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 4ed815d1-e2a5-437e-b148-4d3e5c5afa68
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-09 12:02:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 12:02:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-09 12:02:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6249 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 12:02:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4ed815d1-e2a5-437e-b148-4d3e5c5afa68","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 12:02:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/4ed815d1-e2a5-437e-b148-4d3e5c5afa68
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 12:02:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 12:02:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6249
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 12:02:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"5078ddd9-2e5f-4eb0-ab47-ddc5f9182808","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919521880645","ivr_completed_at":"2026-07-09T06:32:56.106573"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 12:02:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 12:02:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6249 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 12:02:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4ed815d1-e2a5-437e-b148-4d3e5c5afa68","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 12:02:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/4ed815d1-e2a5-437e-b148-4d3e5c5afa68
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 12:02:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 12:02:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6249
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 12:02:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"5078ddd9-2e5f-4eb0-ab47-ddc5f9182808","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919521880645","ivr_completed_at":"2026-07-09T06:32:56.106573"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 12:02:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 12:02:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6249 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 12:03:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4ed815d1-e2a5-437e-b148-4d3e5c5afa68","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":7.07,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0906\u092a\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 12:03:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/4ed815d1-e2a5-437e-b148-4d3e5c5afa68
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 12:03:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 12:03:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6249
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 12:03:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"5078ddd9-2e5f-4eb0-ab47-ddc5f9182808","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919521880645","ivr_completed_at":"2026-07-09T06:32:56.106573"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 12:03:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 12:03:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6249 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 12:04:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4ed815d1-e2a5-437e-b148-4d3e5c5afa68","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":60,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0906\u092a\u0915
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 12:04:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/4ed815d1-e2a5-437e-b148-4d3e5c5afa68
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 12:04:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 12:04:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6249
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 12:04:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"5078ddd9-2e5f-4eb0-ab47-ddc5f9182808","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919521880645","ivr_completed_at":"2026-07-09T06:32:56.106573"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 12:04:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 12:04:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-09 12:04:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6249 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 12:05:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 12:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 12:05:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 12:05:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b32ff51e-1041-4276-957a-bc6550b59b14","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 12:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"4ed815d1-e2a5-437e-b148-4d3e5c5afa68","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":60.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 12:10:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 12:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 12:10:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 12:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b32ff51e-1041-4276-957a-bc6550b59b14","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 12:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"4ed815d1-e2a5-437e-b148-4d3e5c5afa68","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":60.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 12:15:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 12:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 12:15:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 12:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b32ff51e-1041-4276-957a-bc6550b59b14","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 12:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"4ed815d1-e2a5-437e-b148-4d3e5c5afa68","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":60.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 12:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 12:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 12:20:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 12:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b32ff51e-1041-4276-957a-bc6550b59b14","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 12:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"4ed815d1-e2a5-437e-b148-4d3e5c5afa68","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":60.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 12:25:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 12:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 12:25:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 12:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b32ff51e-1041-4276-957a-bc6550b59b14","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 12:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"4ed815d1-e2a5-437e-b148-4d3e5c5afa68","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":60.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 12:27:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"52531c27-16c4-451e-811c-311293c553c8","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919765634
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 12:27:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/52531c27-16c4-451e-811c-311293c553c8
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 12:27:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 12:27:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 52531c27-16c4-451e-811c-311293c553c8
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-09 12:27:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 12:27:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-09 12:27:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6250 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 12:28:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"52531c27-16c4-451e-811c-311293c553c8","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 12:28:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/52531c27-16c4-451e-811c-311293c553c8
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 12:28:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 12:28:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6250
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 12:28:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 12:28:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-09 12:28:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6250 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 12:28:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"52531c27-16c4-451e-811c-311293c553c8","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":588,"output":58}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 12:28:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/52531c27-16c4-451e-811c-311293c553c8
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 12:28:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 12:28:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6250
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 12:28:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 12:28:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-09 12:28:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6250 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 12:30:05 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919765634375 HTTP:200 response:{"status":"queued","message":"done","execution_id":"cde2eab0-cfdd-4266-8c5a-7b158f399e97","run_id":"cde2eab0-cfdd-4266-8c5a-7b158f399e97"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2321
2026-07-09 12:30:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"cde2eab0-cfdd-4266-8c5a-7b158f399e97","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 12:30:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/cde2eab0-cfdd-4266-8c5a-7b158f399e97
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 12:30:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 12:30:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: cde2eab0-cfdd-4266-8c5a-7b158f399e97
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-09 12:30:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919765634375"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 12:30:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-09 12:30:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6251 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 12:30:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"cde2eab0-cfdd-4266-8c5a-7b158f399e97","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 12:30:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/cde2eab0-cfdd-4266-8c5a-7b158f399e97
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 12:30:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 12:30:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6251
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 12:30:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919765634375"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 12:30:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-09 12:30:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6251 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 12:30:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"cde2eab0-cfdd-4266-8c5a-7b158f399e97","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 12:30:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/cde2eab0-cfdd-4266-8c5a-7b158f399e97
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 12:30:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 12:30:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6251
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 12:30:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919765634375"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 12:30:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-09 12:30:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6251 | status: in-progress | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 12:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 12:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 12:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 12:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"cde2eab0-cfdd-4266-8c5a-7b158f399e97","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 12:30:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"52531c27-16c4-451e-811c-311293c553c8","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":588,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 12:30:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"cde2eab0-cfdd-4266-8c5a-7b158f399e97","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0.16,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 12:30:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/cde2eab0-cfdd-4266-8c5a-7b158f399e97
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 12:30:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 12:30:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6251
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 12:30:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919765634375"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 12:30:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:637
2026-07-09 12:30:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6251 | status: call-disconnected | ivr_option: No input | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 12:30:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"cde2eab0-cfdd-4266-8c5a-7b158f399e97","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":11,"total_cost":3,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 12:30:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/cde2eab0-cfdd-4266-8c5a-7b158f399e97
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 12:30:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 12:30:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6251
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 12:30:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919765634375"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 12:30:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:637
2026-07-09 12:30:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6251 | status: completed | ivr_option: No input | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 12:35:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 12:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 12:35:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 12:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"cde2eab0-cfdd-4266-8c5a-7b158f399e97","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":11.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 12:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"52531c27-16c4-451e-811c-311293c553c8","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":588,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 12:40:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 12:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 12:40:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 12:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"cde2eab0-cfdd-4266-8c5a-7b158f399e97","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":11.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 12:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"52531c27-16c4-451e-811c-311293c553c8","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":588,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 12:45:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 12:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 12:45:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 12:45:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"cde2eab0-cfdd-4266-8c5a-7b158f399e97","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":11.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 12:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"52531c27-16c4-451e-811c-311293c553c8","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":588,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 12:50:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 12:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 12:50:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 12:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"cde2eab0-cfdd-4266-8c5a-7b158f399e97","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":11.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 12:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"52531c27-16c4-451e-811c-311293c553c8","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":588,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 12:55:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 12:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 12:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 12:55:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"cde2eab0-cfdd-4266-8c5a-7b158f399e97","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":11.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 12:55:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"52531c27-16c4-451e-811c-311293c553c8","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":588,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 12:58:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"db6a9e0d-f090-4adc-a0ff-6a0837051b37","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918071976
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 12:58:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/db6a9e0d-f090-4adc-a0ff-6a0837051b37
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 12:58:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 12:58:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: db6a9e0d-f090-4adc-a0ff-6a0837051b37
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-09 12:58:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 12:58:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-09 12:58:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6252 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 12:59:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"db6a9e0d-f090-4adc-a0ff-6a0837051b37","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 12:59:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/db6a9e0d-f090-4adc-a0ff-6a0837051b37
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 12:59:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 12:59:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6252
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 12:59:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 12:59:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-09 12:59:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6252 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 12:59:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"db6a9e0d-f090-4adc-a0ff-6a0837051b37","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"output":71}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 12:59:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/db6a9e0d-f090-4adc-a0ff-6a0837051b37
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 12:59:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 12:59:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6252
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 12:59:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 12:59:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-09 12:59:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6252 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 13:00:04 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +918071976389 HTTP:200 response:{"status":"queued","message":"done","execution_id":"236fd3ee-deb3-421e-822c-3039abbc569a","run_id":"236fd3ee-deb3-421e-822c-3039abbc569a"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2321
2026-07-09 13:00:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"236fd3ee-deb3-421e-822c-3039abbc569a","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 13:00:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/236fd3ee-deb3-421e-822c-3039abbc569a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 13:00:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 13:00:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 236fd3ee-deb3-421e-822c-3039abbc569a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-09 13:00:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918071976389"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 13:00:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-09 13:00:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6253 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 13:00:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"236fd3ee-deb3-421e-822c-3039abbc569a","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 13:00:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/236fd3ee-deb3-421e-822c-3039abbc569a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 13:00:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 13:00:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6253
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 13:00:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918071976389"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 13:00:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-09 13:00:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6253 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 13:00:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"236fd3ee-deb3-421e-822c-3039abbc569a","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 13:00:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/236fd3ee-deb3-421e-822c-3039abbc569a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 13:00:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: busy
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 13:00:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6253
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 13:00:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918071976389"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 13:00:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-09 13:00:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6253 | status: busy | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 13:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 13:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 13:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 13:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"236fd3ee-deb3-421e-822c-3039abbc569a","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 13:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"db6a9e0d-f090-4adc-a0ff-6a0837051b37","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 13:05:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 13:05:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 13:05:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 13:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"236fd3ee-deb3-421e-822c-3039abbc569a","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 13:05:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"db6a9e0d-f090-4adc-a0ff-6a0837051b37","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 13:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 13:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 13:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 13:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"236fd3ee-deb3-421e-822c-3039abbc569a","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 13:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"db6a9e0d-f090-4adc-a0ff-6a0837051b37","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 13:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 13:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 13:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 13:15:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"236fd3ee-deb3-421e-822c-3039abbc569a","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 13:15:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"db6a9e0d-f090-4adc-a0ff-6a0837051b37","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 13:20:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 13:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 13:20:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 13:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"236fd3ee-deb3-421e-822c-3039abbc569a","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 13:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"db6a9e0d-f090-4adc-a0ff-6a0837051b37","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 13:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 13:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 13:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 13:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"236fd3ee-deb3-421e-822c-3039abbc569a","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 13:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"db6a9e0d-f090-4adc-a0ff-6a0837051b37","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 13:28:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5ff635c1-b0b3-4a93-af9d-deca47cf9a1d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919314524
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 13:28:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5ff635c1-b0b3-4a93-af9d-deca47cf9a1d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 13:28:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 13:28:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 5ff635c1-b0b3-4a93-af9d-deca47cf9a1d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-09 13:28:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 13:28:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-09 13:28:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6254 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 13:28:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5ff635c1-b0b3-4a93-af9d-deca47cf9a1d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 13:28:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5ff635c1-b0b3-4a93-af9d-deca47cf9a1d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 13:28:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 13:28:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6254
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 13:28:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 13:28:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-09 13:28:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6254 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 13:30:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5ff635c1-b0b3-4a93-af9d-deca47cf9a1d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"output":51}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 13:30:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5ff635c1-b0b3-4a93-af9d-deca47cf9a1d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 13:30:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 13:30:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6254
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 13:30:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 13:30:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-09 13:30:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6254 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 13:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 13:35:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 13:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 13:35:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"236fd3ee-deb3-421e-822c-3039abbc569a","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 13:35:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5ff635c1-b0b3-4a93-af9d-deca47cf9a1d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 13:40:04 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919314524012 HTTP:200 response:{"status":"queued","message":"done","execution_id":"6d5cb2f2-5c5e-4f4d-bbbb-c9cd107f7e35","run_id":"6d5cb2f2-5c5e-4f4d-bbbb-c9cd107f7e35"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2321
2026-07-09 13:40:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"6d5cb2f2-5c5e-4f4d-bbbb-c9cd107f7e35","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 13:40:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/6d5cb2f2-5c5e-4f4d-bbbb-c9cd107f7e35
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 13:40:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 13:40:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6255
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 13:40:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919314524012"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 13:40:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-09 13:40:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6255 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 13:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 13:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 13:40:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 13:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"6d5cb2f2-5c5e-4f4d-bbbb-c9cd107f7e35","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"voicemail_detection_enabled":true,"endpointing":100,"in
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 13:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5ff635c1-b0b3-4a93-af9d-deca47cf9a1d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 13:40:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"6d5cb2f2-5c5e-4f4d-bbbb-c9cd107f7e35","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 13:40:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/6d5cb2f2-5c5e-4f4d-bbbb-c9cd107f7e35
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 13:40:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 13:40:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6255
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 13:40:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919314524012"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 13:40:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-09 13:40:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6255 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 13:40:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"6d5cb2f2-5c5e-4f4d-bbbb-c9cd107f7e35","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 13:40:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/6d5cb2f2-5c5e-4f4d-bbbb-c9cd107f7e35
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 13:40:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 13:40:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6255
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 13:40:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919314524012"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 13:40:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-09 13:40:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6255 | status: in-progress | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 13:40:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"6d5cb2f2-5c5e-4f4d-bbbb-c9cd107f7e35","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":true,"conversation_duration":0,"total_cost":0.16,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 13:40:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/6d5cb2f2-5c5e-4f4d-bbbb-c9cd107f7e35
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 13:40:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 13:40:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6255
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 13:40:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919314524012"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 13:40:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:637
2026-07-09 13:40:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6255 | status: call-disconnected | ivr_option: No input | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 13:40:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"6d5cb2f2-5c5e-4f4d-bbbb-c9cd107f7e35","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":true,"conversation_duration":9,"total_cost":3,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u093
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 13:40:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/6d5cb2f2-5c5e-4f4d-bbbb-c9cd107f7e35
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 13:40:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 13:40:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6255
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 13:40:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919314524012"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 13:40:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: Outbound Followup
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:637
2026-07-09 13:40:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6255 | status: completed | ivr_option: Outbound Followup | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 13:45:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 13:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 13:45:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 13:45:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"6d5cb2f2-5c5e-4f4d-bbbb-c9cd107f7e35","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":true,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 13:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5ff635c1-b0b3-4a93-af9d-deca47cf9a1d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 13:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 13:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 13:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 13:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"6d5cb2f2-5c5e-4f4d-bbbb-c9cd107f7e35","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":true,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 13:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5ff635c1-b0b3-4a93-af9d-deca47cf9a1d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 13:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 13:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 13:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 13:55:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"6d5cb2f2-5c5e-4f4d-bbbb-c9cd107f7e35","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":true,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 13:55:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5ff635c1-b0b3-4a93-af9d-deca47cf9a1d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 14:00:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 14:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 14:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 14:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"6d5cb2f2-5c5e-4f4d-bbbb-c9cd107f7e35","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":true,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 14:00:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5ff635c1-b0b3-4a93-af9d-deca47cf9a1d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 14:00:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a545d607-10bb-4ad3-93a0-1ca97c0e8f9e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+916350502
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 14:00:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a545d607-10bb-4ad3-93a0-1ca97c0e8f9e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 14:00:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 14:00:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: a545d607-10bb-4ad3-93a0-1ca97c0e8f9e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-09 14:00:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 14:00:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-09 14:00:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6256 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 14:00:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a545d607-10bb-4ad3-93a0-1ca97c0e8f9e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 14:00:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a545d607-10bb-4ad3-93a0-1ca97c0e8f9e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 14:00:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 14:00:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6256
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 14:00:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"5daf5710-c466-4626-a696-6792f82f1284","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+916350502295","ivr_completed_at":"2026-07-09T08:30:51.014478"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 14:00:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 14:00:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6256 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 14:00:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a545d607-10bb-4ad3-93a0-1ca97c0e8f9e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 14:00:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a545d607-10bb-4ad3-93a0-1ca97c0e8f9e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 14:00:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 14:00:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6256
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 14:00:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"5daf5710-c466-4626-a696-6792f82f1284","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+916350502295","ivr_completed_at":"2026-07-09T08:30:51.014478"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 14:00:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 14:00:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6256 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 14:01:10 [13.203.39.153][-][-][info][bolna] [knowledge][working] Direct name match "<span class="hl">Rashid Khan</span>" → Dr. Rashid Khan
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1576
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1870
2026-07-09 14:02:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a545d607-10bb-4ad3-93a0-1ca97c0e8f9e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":11.71,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u092e\u0941\u091d\u0947 orthopedic \u0915\u0947 \u092c\u093e\u0930
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 14:02:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a545d607-10bb-4ad3-93a0-1ca97c0e8f9e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 14:02:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 14:02:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6256
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 14:02:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"5daf5710-c466-4626-a696-6792f82f1284","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+916350502295","ivr_completed_at":"2026-07-09T08:30:51.014478"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 14:02:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 14:02:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6256 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 14:02:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a545d607-10bb-4ad3-93a0-1ca97c0e8f9e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":115,"total_cost":12,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u092e\u0941\u091d\u0947 orthopedic \u0915\u0947 \u092c\u093e\u0930\
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 14:02:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a545d607-10bb-4ad3-93a0-1ca97c0e8f9e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 14:02:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 14:02:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6256
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 14:02:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"5daf5710-c466-4626-a696-6792f82f1284","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+916350502295","ivr_completed_at":"2026-07-09T08:30:51.014478"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 14:02:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 14:02:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-09 14:02:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6256 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 14:05:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"64039853-948b-4f28-ba66-ffbfb8b1d9f3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+916350502
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 14:05:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/64039853-948b-4f28-ba66-ffbfb8b1d9f3
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 14:05:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 14:05:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 64039853-948b-4f28-ba66-ffbfb8b1d9f3
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-09 14:05:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 14:05:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-09 14:05:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6257 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 14:05:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 14:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 14:05:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 14:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"6d5cb2f2-5c5e-4f4d-bbbb-c9cd107f7e35","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":true,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 14:05:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"64039853-948b-4f28-ba66-ffbfb8b1d9f3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{},"cost_breakdown":null,"extracted_data":null,"summary":
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 14:05:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"64039853-948b-4f28-ba66-ffbfb8b1d9f3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 14:05:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/64039853-948b-4f28-ba66-ffbfb8b1d9f3
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 14:05:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 14:05:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6257
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 14:05:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"5bb27f25-50d5-4738-9906-bbeadd47f9c7","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+916350502295","ivr_completed_at":"2026-07-09T08:35:20.988089"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 14:05:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 14:05:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6257 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 14:05:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"64039853-948b-4f28-ba66-ffbfb8b1d9f3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 14:05:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/64039853-948b-4f28-ba66-ffbfb8b1d9f3
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 14:05:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 14:05:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6257
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 14:05:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"5bb27f25-50d5-4738-9906-bbeadd47f9c7","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+916350502295","ivr_completed_at":"2026-07-09T08:35:20.988089"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 14:05:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 14:05:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6257 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 14:06:14 [13.203.39.153][-][-][info][bolna] [knowledge][warn] No match found for "<span class="hl">Madhut Unwal</span>"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1795
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1870
2026-07-09 14:06:43 [13.203.39.153][-][-][info][bolna] [knowledge][working] Direct name match "<span class="hl">Utkarsh Agrawal</span>" → Dr. Utkarsh Agrawal
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1576
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1870
2026-07-09 14:07:26 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Received — doctor: 'Utkarsh Agrawal', date: 'आज', preferred_time: '03:00 PM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:115
2026-07-09 14:07:26 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Resolved date: '2026-07-09'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:127
2026-07-09 14:07:26 [13.203.39.153][-][-][info][bolna] [knowledge][working] Direct name match "<span class="hl">Utkarsh Agrawal</span>" → Dr. Utkarsh Agrawal
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1576
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:161
2026-07-09 14:07:26 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Search 'Utkarsh Agrawal' → 1 found: Dr. Utkarsh Agrawal
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:163
2026-07-09 14:07:26 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Preferred time '03:00 PM' → '03:00 PM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:235
2026-07-09 14:07:38 [13.203.39.153][-][-][info][bolna] [Bolna Book] name: 'Madhu Chunwal', phone: '6350502295', doctor_id: 5, date: '2026-07-09', time: '3:00 PM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:321
2026-07-09 14:07:38 [13.203.39.153][-][-][info][bolna] [Bolna Book] Time '3:00 PM' → '3:00 PM' → '15:00'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:346
2026-07-09 14:07:39 [13.203.39.153][-][-][info][bolna] [Bolna Book] Booked FBX-184D09 — Madhu Chunwal with Dr. Utkarsh Agrawal on 2026-07-09 at 3:00 PM
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:388
2026-07-09 14:07:39 [13.203.39.153][-][-][info][bolna] [inbound][working] Booked <span class="hl">FBX-184D09</span> — Dr. Utkarsh Agrawal on 09 Jul 3:00 PM
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:394
2026-07-09 14:09:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"61bd9208-3992-4b57-bc7d-ca7c9342b0e3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918005730
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 14:09:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/61bd9208-3992-4b57-bc7d-ca7c9342b0e3
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 14:09:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 14:09:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 61bd9208-3992-4b57-bc7d-ca7c9342b0e3
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-09 14:09:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 14:09:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-09 14:09:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6258 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 14:09:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"64039853-948b-4f28-ba66-ffbfb8b1d9f3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":41.94,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  madam \u092e\u0948\u0902\u0928\u0947 \u0905\u092d\u0940 book \u0915
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 14:09:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/64039853-948b-4f28-ba66-ffbfb8b1d9f3
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 14:09:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 14:09:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6257
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 14:09:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"5bb27f25-50d5-4738-9906-bbeadd47f9c7","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+916350502295","ivr_completed_at":"2026-07-09T08:35:20.988089"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 14:09:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 14:09:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-09 14:09:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Linked appointment FBX-184D09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:702
2026-07-09 14:09:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6257 | status: call-disconnected | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 14:09:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"64039853-948b-4f28-ba66-ffbfb8b1d9f3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":238,"total_cost":24,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  madam \u092e\u0948\u0902\u0928\u0947 \u0905\u092d\u0940 book \u0915\
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 14:09:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/64039853-948b-4f28-ba66-ffbfb8b1d9f3
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 14:09:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 14:09:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6257
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 14:09:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6257 | status: completed | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 14:09:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"61bd9208-3992-4b57-bc7d-ca7c9342b0e3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 14:09:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/61bd9208-3992-4b57-bc7d-ca7c9342b0e3
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 14:09:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 14:09:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6258
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 14:09:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 14:09:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-09 14:09:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6258 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 14:09:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"654a2baa-f094-4f24-b8af-81b237631d2c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918005730
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 14:09:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/654a2baa-f094-4f24-b8af-81b237631d2c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 14:09:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 14:09:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 654a2baa-f094-4f24-b8af-81b237631d2c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-09 14:09:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 14:09:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-09 14:09:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6259 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 14:10:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"654a2baa-f094-4f24-b8af-81b237631d2c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 14:10:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/654a2baa-f094-4f24-b8af-81b237631d2c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 14:10:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 14:10:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6259
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 14:10:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"7a6d2a89-3ebd-45ba-848c-5b08b148bc68","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918005730057","ivr_completed_at":"2026-07-09T08:40:03.688731"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 14:10:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 14:10:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6259 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 14:10:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"654a2baa-f094-4f24-b8af-81b237631d2c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 14:10:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/654a2baa-f094-4f24-b8af-81b237631d2c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 14:10:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 14:10:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6259
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 14:10:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"7a6d2a89-3ebd-45ba-848c-5b08b148bc68","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918005730057","ivr_completed_at":"2026-07-09T08:40:03.688731"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 14:10:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 14:10:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6259 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 14:10:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"61bd9208-3992-4b57-bc7d-ca7c9342b0e3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"output":59}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 14:10:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/61bd9208-3992-4b57-bc7d-ca7c9342b0e3
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 14:10:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 14:10:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6258
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 14:10:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 14:10:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-09 14:10:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6258 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 14:10:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"654a2baa-f094-4f24-b8af-81b237631d2c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":2.1,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  appointment  doctor \u0926\u0948\u0928\u093f\u0915\nassistant: \u091c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 14:10:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/654a2baa-f094-4f24-b8af-81b237631d2c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 14:10:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 14:10:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6259
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 14:10:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"7a6d2a89-3ebd-45ba-848c-5b08b148bc68","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918005730057","ivr_completed_at":"2026-07-09T08:40:03.688731"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 14:10:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 14:10:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6259 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 14:10:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"654a2baa-f094-4f24-b8af-81b237631d2c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":43,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  appointment  doctor \u0926\u0948\u0928\u093f\u0915\nassistant: \u091c\
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 14:10:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/654a2baa-f094-4f24-b8af-81b237631d2c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 14:10:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 14:10:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6259
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 14:10:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"7a6d2a89-3ebd-45ba-848c-5b08b148bc68","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918005730057","ivr_completed_at":"2026-07-09T08:40:03.688731"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 14:10:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 14:10:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-09 14:10:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6259 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 14:11:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"cbe1e40b-b446-4bec-9deb-bab57b7ffa67","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918005730
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 14:11:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/cbe1e40b-b446-4bec-9deb-bab57b7ffa67
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 14:11:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 14:11:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: cbe1e40b-b446-4bec-9deb-bab57b7ffa67
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-09 14:11:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 14:11:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-09 14:11:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6260 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 14:11:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"cbe1e40b-b446-4bec-9deb-bab57b7ffa67","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 14:11:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/cbe1e40b-b446-4bec-9deb-bab57b7ffa67
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 14:11:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 14:11:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6260
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 14:11:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"1cdd42df-a683-4a74-81bc-260813ee03d7","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918005730057","ivr_completed_at":"2026-07-09T08:41:37.638428"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 14:11:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 14:11:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6260 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 14:11:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"cbe1e40b-b446-4bec-9deb-bab57b7ffa67","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 14:11:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/cbe1e40b-b446-4bec-9deb-bab57b7ffa67
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 14:11:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 14:11:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6260
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 14:11:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"1cdd42df-a683-4a74-81bc-260813ee03d7","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918005730057","ivr_completed_at":"2026-07-09T08:41:37.638428"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 14:11:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 14:11:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6260 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 14:12:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"cbe1e40b-b446-4bec-9deb-bab57b7ffa67","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":5.83,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  doctor \u0915\u0947 appointment \u0915\u0947 \u0932\u093f\u090f\nass
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 14:12:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/cbe1e40b-b446-4bec-9deb-bab57b7ffa67
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 14:12:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 14:12:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6260
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 14:12:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"1cdd42df-a683-4a74-81bc-260813ee03d7","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918005730057","ivr_completed_at":"2026-07-09T08:41:37.638428"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 14:12:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 14:12:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6260 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 14:12:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"cbe1e40b-b446-4bec-9deb-bab57b7ffa67","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":60,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  doctor \u0915\u0947 appointment \u0915\u0947 \u0932\u093f\u090f\nassis
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 14:12:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/cbe1e40b-b446-4bec-9deb-bab57b7ffa67
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 14:12:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 14:12:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6260
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 14:12:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"1cdd42df-a683-4a74-81bc-260813ee03d7","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918005730057","ivr_completed_at":"2026-07-09T08:41:37.638428"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 14:12:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 14:12:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-09 14:12:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6260 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 14:13:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2d006921-5a58-416f-ab5d-c0376c206a1c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917349629
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 14:13:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/2d006921-5a58-416f-ab5d-c0376c206a1c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 14:13:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 14:13:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 2d006921-5a58-416f-ab5d-c0376c206a1c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-09 14:13:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 14:13:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-09 14:13:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6261 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 14:13:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2d006921-5a58-416f-ab5d-c0376c206a1c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 14:13:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/2d006921-5a58-416f-ab5d-c0376c206a1c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 14:13:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 14:13:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6261
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 14:13:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"e395a52d-5813-4bec-875a-a4e59a5fd8d7","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917349629819","ivr_completed_at":"2026-07-09T08:43:53.632518"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 14:13:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 14:13:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6261 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 14:13:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2d006921-5a58-416f-ab5d-c0376c206a1c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 14:13:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/2d006921-5a58-416f-ab5d-c0376c206a1c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 14:13:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 14:13:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6261
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 14:13:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"e395a52d-5813-4bec-875a-a4e59a5fd8d7","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917349629819","ivr_completed_at":"2026-07-09T08:43:53.632518"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 14:13:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 14:13:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6261 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 14:14:35 [13.203.39.153][-][-][info][bolna] [knowledge][working] Direct name match "<span class="hl">Arun Sharma</span>" → Dr. Arun Sharma
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1576
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1870
2026-07-09 14:14:59 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Received — doctor: 'Arun Sharma', date: 'आज', preferred_time: '3:00 PM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:115
2026-07-09 14:14:59 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Resolved date: '2026-07-09'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:127
2026-07-09 14:14:59 [13.203.39.153][-][-][info][bolna] [knowledge][working] Direct name match "<span class="hl">Arun Sharma</span>" → Dr. Arun Sharma
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1576
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:161
2026-07-09 14:14:59 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Search 'Arun Sharma' → 1 found: Dr. Arun Sharma
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:163
2026-07-09 14:14:59 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Preferred time '3:00 PM' → '3:00 PM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:235
2026-07-09 14:15:11 [13.203.39.153][-][-][info][bolna] [Bolna Book] name: 'Ankita Gupta', phone: '7349629819', doctor_id: 3, date: '2026-07-09', time: '3:00 PM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:321
2026-07-09 14:15:11 [13.203.39.153][-][-][info][bolna] [Bolna Book] Time '3:00 PM' → '3:00 PM' → '15:00'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:346
2026-07-09 14:15:13 [13.203.39.153][-][-][info][bolna] [Bolna Book] Booked FBX-93F22B — Ankita Gupta with Dr. Arun Sharma on 2026-07-09 at 3:00 PM
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:388
2026-07-09 14:15:13 [13.203.39.153][-][-][info][bolna] [inbound][working] Booked <span class="hl">FBX-93F22B</span> — Dr. Arun Sharma on 09 Jul 3:00 PM
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:394
2026-07-09 14:15:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 14:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 14:15:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 14:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"6d5cb2f2-5c5e-4f4d-bbbb-c9cd107f7e35","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":true,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 14:15:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"2d006921-5a58-416f-ab5d-c0376c206a1c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 14:15:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2d006921-5a58-416f-ab5d-c0376c206a1c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":18.88,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  appointment with a general physician\nassistant:  \u091c\u093c\u093
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 14:15:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/2d006921-5a58-416f-ab5d-c0376c206a1c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 14:15:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 14:15:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6261
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 14:15:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"e395a52d-5813-4bec-875a-a4e59a5fd8d7","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917349629819","ivr_completed_at":"2026-07-09T08:43:53.632518"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 14:15:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 14:15:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-09 14:15:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6261 | status: call-disconnected | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 14:16:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2d006921-5a58-416f-ab5d-c0376c206a1c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":133,"total_cost":15,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  appointment with a general physician\nassistant:  \u091c\u093c\u0930
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 14:16:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/2d006921-5a58-416f-ab5d-c0376c206a1c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 14:16:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 14:16:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6261
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 14:16:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6261 | status: completed | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 14:17:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"9270413d-02ab-484c-8d05-3eb58e8883dd","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919251511
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 14:17:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/9270413d-02ab-484c-8d05-3eb58e8883dd
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 14:17:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 14:17:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 9270413d-02ab-484c-8d05-3eb58e8883dd
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-09 14:17:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 14:17:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-09 14:17:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6262 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 14:17:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"9270413d-02ab-484c-8d05-3eb58e8883dd","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 14:17:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/9270413d-02ab-484c-8d05-3eb58e8883dd
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 14:17:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 14:17:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6262
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 14:17:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"f4e9319a-6308-467e-8677-43bcbeeb2c81","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919251511999","ivr_completed_at":"2026-07-09T08:47:56.916072"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 14:17:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 14:17:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6262 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 14:17:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"9270413d-02ab-484c-8d05-3eb58e8883dd","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 14:17:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/9270413d-02ab-484c-8d05-3eb58e8883dd
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 14:17:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 14:17:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6262
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 14:17:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"f4e9319a-6308-467e-8677-43bcbeeb2c81","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919251511999","ivr_completed_at":"2026-07-09T08:47:56.916072"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 14:17:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 14:17:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6262 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 14:19:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"9270413d-02ab-484c-8d05-3eb58e8883dd","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":16.43,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  ek minute sir aae\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 14:19:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/9270413d-02ab-484c-8d05-3eb58e8883dd
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 14:19:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 14:19:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6262
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 14:19:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"f4e9319a-6308-467e-8677-43bcbeeb2c81","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919251511999","ivr_completed_at":"2026-07-09T08:47:56.916072"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 14:19:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 14:19:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6262 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 14:20:03 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +918005730057 HTTP:200 response:{"status":"queued","message":"done","execution_id":"5cc3f31b-bb9a-44ae-8c1a-3942cde6a8bf","run_id":"5cc3f31b-bb9a-44ae-8c1a-3942cde6a8bf"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2321
2026-07-09 14:20:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5cc3f31b-bb9a-44ae-8c1a-3942cde6a8bf","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 14:20:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5cc3f31b-bb9a-44ae-8c1a-3942cde6a8bf
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 14:20:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 14:20:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 5cc3f31b-bb9a-44ae-8c1a-3942cde6a8bf
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-09 14:20:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918005730057"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 14:20:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-09 14:20:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6263 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 14:20:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5cc3f31b-bb9a-44ae-8c1a-3942cde6a8bf","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 14:20:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5cc3f31b-bb9a-44ae-8c1a-3942cde6a8bf
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 14:20:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 14:20:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6263
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 14:20:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918005730057"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 14:20:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-09 14:20:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6263 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 14:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 14:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 14:20:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 14:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5cc3f31b-bb9a-44ae-8c1a-3942cde6a8bf","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 14:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9270413d-02ab-484c-8d05-3eb58e8883dd","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":16.43,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 14:20:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5cc3f31b-bb9a-44ae-8c1a-3942cde6a8bf","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 14:20:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5cc3f31b-bb9a-44ae-8c1a-3942cde6a8bf
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 14:20:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 14:20:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6263
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 14:20:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918005730057"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 14:20:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-09 14:20:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6263 | status: in-progress | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 14:20:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"9270413d-02ab-484c-8d05-3eb58e8883dd","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":134,"total_cost":15,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  ek minute sir aae\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 14:20:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/9270413d-02ab-484c-8d05-3eb58e8883dd
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 14:20:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 14:20:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6262
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 14:20:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"f4e9319a-6308-467e-8677-43bcbeeb2c81","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919251511999","ivr_completed_at":"2026-07-09T08:47:56.916072"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 14:20:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 14:20:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-09 14:20:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6262 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 14:21:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5cc3f31b-bb9a-44ae-8c1a-3942cde6a8bf","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":11.36,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 14:21:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5cc3f31b-bb9a-44ae-8c1a-3942cde6a8bf
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 14:21:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 14:21:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6263
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 14:21:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918005730057"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 14:21:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: Outbound Followup
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:637
2026-07-09 14:21:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6263 | status: call-disconnected | ivr_option: Outbound Followup | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 14:21:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5cc3f31b-bb9a-44ae-8c1a-3942cde6a8bf","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":82,"total_cost":9,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 14:21:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5cc3f31b-bb9a-44ae-8c1a-3942cde6a8bf
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 14:21:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 14:21:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6263
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 14:21:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6263 | status: completed | ivr_option: Outbound Followup | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 14:25:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 14:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 14:25:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 14:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5cc3f31b-bb9a-44ae-8c1a-3942cde6a8bf","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":82.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 14:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9270413d-02ab-484c-8d05-3eb58e8883dd","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":134.0,"total_cost":15.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 14:30:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 14:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 14:30:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 14:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5cc3f31b-bb9a-44ae-8c1a-3942cde6a8bf","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":82.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 14:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9270413d-02ab-484c-8d05-3eb58e8883dd","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":134.0,"total_cost":15.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 14:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 14:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 14:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 14:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5cc3f31b-bb9a-44ae-8c1a-3942cde6a8bf","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":82.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 14:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9270413d-02ab-484c-8d05-3eb58e8883dd","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":134.0,"total_cost":15.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 14:35:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4e2358fd-14fb-45b1-9443-314a408e7e1b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917230061
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 14:35:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/4e2358fd-14fb-45b1-9443-314a408e7e1b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 14:35:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 14:35:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 4e2358fd-14fb-45b1-9443-314a408e7e1b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-09 14:35:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 14:35:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-09 14:35:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6264 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 14:35:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4e2358fd-14fb-45b1-9443-314a408e7e1b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 14:35:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/4e2358fd-14fb-45b1-9443-314a408e7e1b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 14:35:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 14:35:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6264
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 14:35:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 14:35:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-09 14:35:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6264 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 14:36:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4e2358fd-14fb-45b1-9443-314a408e7e1b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"output":50}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 14:36:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/4e2358fd-14fb-45b1-9443-314a408e7e1b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 14:36:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 14:36:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6264
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 14:36:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 14:36:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-09 14:36:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6264 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 14:40:05 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +917230061675 HTTP:200 response:{"status":"queued","message":"done","execution_id":"abb47c05-f94c-492e-87cf-3bc549cfcc88","run_id":"abb47c05-f94c-492e-87cf-3bc549cfcc88"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2321
2026-07-09 14:40:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"abb47c05-f94c-492e-87cf-3bc549cfcc88","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 14:40:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/abb47c05-f94c-492e-87cf-3bc549cfcc88
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 14:40:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 14:40:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6265
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 14:40:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917230061675"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 14:40:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-09 14:40:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6265 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 14:40:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"abb47c05-f94c-492e-87cf-3bc549cfcc88","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 14:40:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/abb47c05-f94c-492e-87cf-3bc549cfcc88
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 14:40:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 14:40:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6265
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 14:40:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917230061675"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 14:40:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-09 14:40:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6265 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 14:40:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"abb47c05-f94c-492e-87cf-3bc549cfcc88","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 14:40:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/abb47c05-f94c-492e-87cf-3bc549cfcc88
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 14:40:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 14:40:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6265
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 14:40:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917230061675"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 14:40:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-09 14:40:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6265 | status: in-progress | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 14:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 14:40:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 14:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 14:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"abb47c05-f94c-492e-87cf-3bc549cfcc88","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"voicemail_detection_enabled":true,"endpointing":100,"in
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 14:40:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"4e2358fd-14fb-45b1-9443-314a408e7e1b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 14:40:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"abb47c05-f94c-492e-87cf-3bc549cfcc88","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":2.72,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 14:40:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/abb47c05-f94c-492e-87cf-3bc549cfcc88
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 14:40:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 14:40:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6265
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 14:40:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917230061675"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 14:40:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:637
2026-07-09 14:40:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6265 | status: call-disconnected | ivr_option: No input | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 14:41:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"18930b02-55d9-4e94-bb4d-b048a9d8fbcc","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+916375198
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 14:41:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/18930b02-55d9-4e94-bb4d-b048a9d8fbcc
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 14:41:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 14:41:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 18930b02-55d9-4e94-bb4d-b048a9d8fbcc
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-09 14:41:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 14:41:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-09 14:41:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6266 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 14:42:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"18930b02-55d9-4e94-bb4d-b048a9d8fbcc","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 14:42:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/18930b02-55d9-4e94-bb4d-b048a9d8fbcc
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 14:42:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 14:42:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6266
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 14:42:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"dec039e9-cb33-4427-9cec-188d048242ee","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+916375198810","ivr_completed_at":"2026-07-09T09:12:13.598432"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 14:42:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 14:42:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6266 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 14:42:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"18930b02-55d9-4e94-bb4d-b048a9d8fbcc","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 14:42:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/18930b02-55d9-4e94-bb4d-b048a9d8fbcc
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 14:42:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 14:42:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6266
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 14:42:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"dec039e9-cb33-4427-9cec-188d048242ee","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+916375198810","ivr_completed_at":"2026-07-09T09:12:13.598432"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 14:42:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 14:42:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6266 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 14:42:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"18930b02-55d9-4e94-bb4d-b048a9d8fbcc","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0.41,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nassistant: \u0906\u092a\u0915\u093e \u0926\u093f\u0928 \u0936\u0941\u092d \
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 14:42:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/18930b02-55d9-4e94-bb4d-b048a9d8fbcc
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 14:42:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 14:42:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6266
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 14:42:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"dec039e9-cb33-4427-9cec-188d048242ee","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+916375198810","ivr_completed_at":"2026-07-09T09:12:13.598432"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 14:42:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 14:42:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6266 | status: call-disconnected | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 14:42:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"41529bf2-121b-4e44-bafc-8a12be685344","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+916375198
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 14:42:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/41529bf2-121b-4e44-bafc-8a12be685344
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 14:42:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 14:42:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 41529bf2-121b-4e44-bafc-8a12be685344
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-09 14:42:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 14:42:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-09 14:42:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6267 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 14:43:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"41529bf2-121b-4e44-bafc-8a12be685344","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 14:43:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/41529bf2-121b-4e44-bafc-8a12be685344
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 14:43:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 14:43:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6267
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 14:43:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"82e6051b-4568-402f-8037-051d1f053428","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+916375198810","ivr_completed_at":"2026-07-09T09:13:00.308984"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 14:43:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 14:43:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6267 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 14:43:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"41529bf2-121b-4e44-bafc-8a12be685344","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 14:43:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/41529bf2-121b-4e44-bafc-8a12be685344
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 14:43:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 14:43:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6267
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 14:43:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"82e6051b-4568-402f-8037-051d1f053428","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+916375198810","ivr_completed_at":"2026-07-09T09:13:00.308984"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 14:43:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 14:43:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6267 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 14:44:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"41529bf2-121b-4e44-bafc-8a12be685344","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":9.94,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0906\u092a\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 14:44:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/41529bf2-121b-4e44-bafc-8a12be685344
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 14:44:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 14:44:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6267
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 14:44:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"82e6051b-4568-402f-8037-051d1f053428","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+916375198810","ivr_completed_at":"2026-07-09T09:13:00.308984"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 14:44:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 14:44:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6267 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 14:44:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"abb47c05-f94c-492e-87cf-3bc549cfcc88","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":20,"total_cost":3,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 14:44:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/abb47c05-f94c-492e-87cf-3bc549cfcc88
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 14:44:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 14:44:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6265
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 14:44:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917230061675"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 14:44:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: Outbound Followup
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:637
2026-07-09 14:44:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6265 | status: completed | ivr_option: Outbound Followup | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 14:45:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 14:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 14:45:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 14:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"abb47c05-f94c-492e-87cf-3bc549cfcc88","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":20.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 14:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"41529bf2-121b-4e44-bafc-8a12be685344","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":9.94,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 14:46:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"18930b02-55d9-4e94-bb4d-b048a9d8fbcc","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":34,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nassistant: \u0906\u092a\u0915\u093e \u0926\u093f\u0928 \u0936\u0941\u092d \u0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 14:46:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/18930b02-55d9-4e94-bb4d-b048a9d8fbcc
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 14:46:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 14:46:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6266
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 14:46:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"dec039e9-cb33-4427-9cec-188d048242ee","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+916375198810","ivr_completed_at":"2026-07-09T09:12:13.598432"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 14:46:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 14:46:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6266 | status: completed | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 14:48:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"41529bf2-121b-4e44-bafc-8a12be685344","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":89,"total_cost":9,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0906\u092a\u0915
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 14:48:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/41529bf2-121b-4e44-bafc-8a12be685344
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 14:48:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 14:48:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6267
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 14:48:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"82e6051b-4568-402f-8037-051d1f053428","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+916375198810","ivr_completed_at":"2026-07-09T09:13:00.308984"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 14:48:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 14:48:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-09 14:48:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6267 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 14:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 14:50:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 14:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 14:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"abb47c05-f94c-492e-87cf-3bc549cfcc88","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":20.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 14:50:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"41529bf2-121b-4e44-bafc-8a12be685344","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":89.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 14:55:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 14:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 14:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 14:55:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"abb47c05-f94c-492e-87cf-3bc549cfcc88","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":20.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 14:55:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"41529bf2-121b-4e44-bafc-8a12be685344","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":89.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 15:00:04 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +916375198810 HTTP:200 response:{"status":"queued","message":"done","execution_id":"4099146d-f139-4e44-83d9-2431de5f6187","run_id":"4099146d-f139-4e44-83d9-2431de5f6187"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2321
2026-07-09 15:00:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4099146d-f139-4e44-83d9-2431de5f6187","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 15:00:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/4099146d-f139-4e44-83d9-2431de5f6187
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 15:00:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 15:00:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6268
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 15:00:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+916375198810"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 15:00:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-09 15:00:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6268 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 15:00:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4099146d-f139-4e44-83d9-2431de5f6187","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 15:00:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/4099146d-f139-4e44-83d9-2431de5f6187
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 15:00:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 15:00:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6268
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 15:00:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+916375198810"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 15:00:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-09 15:00:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6268 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 15:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 15:00:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 15:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 15:00:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"4099146d-f139-4e44-83d9-2431de5f6187","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"voicemail_detection_enabled":true,"endpointing":100,"in
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 15:00:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"41529bf2-121b-4e44-bafc-8a12be685344","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":89.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 15:00:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4099146d-f139-4e44-83d9-2431de5f6187","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 15:00:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/4099146d-f139-4e44-83d9-2431de5f6187
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 15:00:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 15:00:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6268
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 15:00:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+916375198810"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 15:00:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-09 15:00:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6268 | status: in-progress | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 15:01:09 [13.203.39.153][-][-][info][bolna] [Bolna findDoctors] Trying word 'Ma'am' → 'Maam'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1716
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1870
2026-07-09 15:01:09 [13.203.39.153][-][-][info][bolna] [knowledge][warn] No match found for "<span class="hl">Dino Ma'am</span>"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1795
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1870
2026-07-09 15:01:57 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Received — doctor: 'Dr Toshi Agarwal', date: 'आज', preferred_time: '5:30 PM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:115
2026-07-09 15:01:57 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Resolved date: '2026-07-09'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:127
2026-07-09 15:01:57 [13.203.39.153][-][-][info][bolna] [knowledge][working] Word match "<span class="hl">toshi</span>" → Dr. Toshi Agarwal
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1693
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:161
2026-07-09 15:01:57 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Search 'Dr Toshi Agarwal' → 1 found: Dr. Toshi Agarwal
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:163
2026-07-09 15:01:57 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Preferred time '5:30 PM' → '5:30 PM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:235
2026-07-09 15:02:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4099146d-f139-4e44-83d9-2431de5f6187","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":21.35,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 15:02:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/4099146d-f139-4e44-83d9-2431de5f6187
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 15:02:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 15:02:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6268
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 15:02:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+916375198810"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 15:02:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: Outbound Followup
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:637
2026-07-09 15:02:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6268 | status: call-disconnected | ivr_option: Outbound Followup | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 15:02:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4099146d-f139-4e44-83d9-2431de5f6187","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":123,"total_cost":15,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 15:02:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/4099146d-f139-4e44-83d9-2431de5f6187
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 15:02:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 15:02:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6268
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 15:02:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6268 | status: completed | ivr_option: Outbound Followup | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 15:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 15:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 15:05:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 15:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"4099146d-f139-4e44-83d9-2431de5f6187","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":123.0,"total_cost":15.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 15:05:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"41529bf2-121b-4e44-bafc-8a12be685344","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":89.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 15:09:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"bd86d281-1cef-4e6f-86b1-92ac559a71c2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919729365
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 15:09:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/bd86d281-1cef-4e6f-86b1-92ac559a71c2
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 15:09:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 15:09:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: bd86d281-1cef-4e6f-86b1-92ac559a71c2
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-09 15:09:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 15:09:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-09 15:09:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6269 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 15:09:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"bd86d281-1cef-4e6f-86b1-92ac559a71c2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 15:09:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/bd86d281-1cef-4e6f-86b1-92ac559a71c2
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 15:09:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 15:09:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6269
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 15:09:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"0a14ad84-c780-4a6f-822b-ba365c23f8c7","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919729365318","ivr_completed_at":"2026-07-09T09:39:28.776015"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 15:09:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 15:09:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6269 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 15:09:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"bd86d281-1cef-4e6f-86b1-92ac559a71c2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 15:09:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/bd86d281-1cef-4e6f-86b1-92ac559a71c2
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 15:09:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 15:09:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6269
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 15:09:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"0a14ad84-c780-4a6f-822b-ba365c23f8c7","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919729365318","ivr_completed_at":"2026-07-09T09:39:28.776015"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 15:09:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 15:09:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6269 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 15:09:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"bd86d281-1cef-4e6f-86b1-92ac559a71c2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0.41,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nassistant: \u0906\u092a\u0915\u093e \u0926\u093f\u0928 \u0936\u0941\u092d \
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 15:09:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/bd86d281-1cef-4e6f-86b1-92ac559a71c2
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 15:09:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 15:09:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6269
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 15:09:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"0a14ad84-c780-4a6f-822b-ba365c23f8c7","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919729365318","ivr_completed_at":"2026-07-09T09:39:28.776015"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 15:09:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 15:09:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6269 | status: call-disconnected | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 15:09:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"bd86d281-1cef-4e6f-86b1-92ac559a71c2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":33,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nassistant: \u0906\u092a\u0915\u093e \u0926\u093f\u0928 \u0936\u0941\u092d \u0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 15:09:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/bd86d281-1cef-4e6f-86b1-92ac559a71c2
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 15:09:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 15:09:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6269
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 15:09:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"0a14ad84-c780-4a6f-822b-ba365c23f8c7","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919729365318","ivr_completed_at":"2026-07-09T09:39:28.776015"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 15:09:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 15:09:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6269 | status: completed | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 15:10:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ad70a34c-0324-42e6-a659-ea61bf8ba6ec","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919729365
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 15:10:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/ad70a34c-0324-42e6-a659-ea61bf8ba6ec
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 15:10:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 15:10:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: ad70a34c-0324-42e6-a659-ea61bf8ba6ec
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-09 15:10:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 15:10:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-09 15:10:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6270 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 15:10:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 15:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 15:10:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 15:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"4099146d-f139-4e44-83d9-2431de5f6187","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":123.0,"total_cost":15.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 15:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"bd86d281-1cef-4e6f-86b1-92ac559a71c2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":33.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 15:10:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ad70a34c-0324-42e6-a659-ea61bf8ba6ec","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 15:10:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/ad70a34c-0324-42e6-a659-ea61bf8ba6ec
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 15:10:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 15:10:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6270
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 15:10:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"e1383553-e79f-429d-8eac-72b240533ca1","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919729365318","ivr_completed_at":"2026-07-09T09:40:31.685994"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 15:10:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 15:10:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6270 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 15:10:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ad70a34c-0324-42e6-a659-ea61bf8ba6ec","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 15:10:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/ad70a34c-0324-42e6-a659-ea61bf8ba6ec
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 15:10:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 15:10:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6270
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 15:10:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"e1383553-e79f-429d-8eac-72b240533ca1","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919729365318","ivr_completed_at":"2026-07-09T09:40:31.685994"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 15:10:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 15:10:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6270 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 15:11:00 [13.203.39.153][-][-][info][bolna] [knowledge][working] Direct name match "<span class="hl">Neha Jangid</span>" → Dr. Neha Jangid
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1576
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1870
2026-07-09 15:11:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ad70a34c-0324-42e6-a659-ea61bf8ba6ec","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":9.37,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  doctor \u0915\u0947 \u092c\u093e\u0930\u0947 \u092e\u0947\u0902 \u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 15:11:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/ad70a34c-0324-42e6-a659-ea61bf8ba6ec
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 15:11:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 15:11:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6270
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 15:11:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"e1383553-e79f-429d-8eac-72b240533ca1","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919729365318","ivr_completed_at":"2026-07-09T09:40:31.685994"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 15:11:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 15:11:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-09 15:11:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6270 | status: call-disconnected | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 15:11:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ad70a34c-0324-42e6-a659-ea61bf8ba6ec","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":79,"total_cost":9,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  doctor \u0915\u0947 \u092c\u093e\u0930\u0947 \u092e\u0947\u0902 \u091c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 15:11:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/ad70a34c-0324-42e6-a659-ea61bf8ba6ec
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 15:11:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 15:11:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6270
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 15:11:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6270 | status: completed | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 15:13:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"52029356-30cb-47ad-9cd1-9d9a8e99c783","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919729365
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 15:13:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/52029356-30cb-47ad-9cd1-9d9a8e99c783
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 15:13:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 15:13:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 52029356-30cb-47ad-9cd1-9d9a8e99c783
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-09 15:13:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 15:13:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-09 15:13:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6271 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 15:13:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"52029356-30cb-47ad-9cd1-9d9a8e99c783","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 15:13:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/52029356-30cb-47ad-9cd1-9d9a8e99c783
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 15:13:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 15:13:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6271
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 15:13:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"874e6c45-7276-4b43-a910-bb254b0a774a","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919729365318","ivr_completed_at":"2026-07-09T09:43:42.863130"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 15:13:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 15:13:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6271 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 15:13:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"52029356-30cb-47ad-9cd1-9d9a8e99c783","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 15:13:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/52029356-30cb-47ad-9cd1-9d9a8e99c783
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 15:13:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 15:13:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6271
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 15:13:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"874e6c45-7276-4b43-a910-bb254b0a774a","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919729365318","ivr_completed_at":"2026-07-09T09:43:42.863130"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 15:13:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 15:13:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6271 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 15:13:55 [13.203.39.153][-][-][info][bolna] [knowledge][working] Direct name match "<span class="hl">Neha Sharma</span>" → Dr. Neha Sharma
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1576
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1870
2026-07-09 15:14:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"52029356-30cb-47ad-9cd1-9d9a8e99c783","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":3.8,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u0928\u0947\u0939\u093e \u0936\u0930\u094d\u092e\u093e \u0915\u0940 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 15:14:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/52029356-30cb-47ad-9cd1-9d9a8e99c783
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 15:14:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 15:14:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6271
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 15:14:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"874e6c45-7276-4b43-a910-bb254b0a774a","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919729365318","ivr_completed_at":"2026-07-09T09:43:42.863130"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 15:14:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 15:14:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-09 15:14:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6271 | status: call-disconnected | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 15:14:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"52029356-30cb-47ad-9cd1-9d9a8e99c783","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":37,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u0928\u0947\u0939\u093e \u0936\u0930\u094d\u092e\u093e \u0915\u0940 t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 15:14:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/52029356-30cb-47ad-9cd1-9d9a8e99c783
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 15:14:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 15:14:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6271
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 15:14:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6271 | status: completed | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 15:15:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 15:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 15:15:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 15:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"4099146d-f139-4e44-83d9-2431de5f6187","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":123.0,"total_cost":15.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 15:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"52029356-30cb-47ad-9cd1-9d9a8e99c783","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":37.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 15:20:03 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919729365318 HTTP:200 response:{"status":"queued","message":"done","execution_id":"f1425137-8fe6-4e68-aab7-5734261505a8","run_id":"f1425137-8fe6-4e68-aab7-5734261505a8"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2321
2026-07-09 15:20:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"f1425137-8fe6-4e68-aab7-5734261505a8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 15:20:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/f1425137-8fe6-4e68-aab7-5734261505a8
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 15:20:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 15:20:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: f1425137-8fe6-4e68-aab7-5734261505a8
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-09 15:20:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919729365318"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 15:20:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-09 15:20:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6272 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 15:20:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"f1425137-8fe6-4e68-aab7-5734261505a8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 15:20:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/f1425137-8fe6-4e68-aab7-5734261505a8
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 15:20:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 15:20:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6272
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 15:20:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919729365318"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 15:20:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-09 15:20:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6272 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 15:20:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 15:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 15:20:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 15:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"f1425137-8fe6-4e68-aab7-5734261505a8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 15:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"52029356-30cb-47ad-9cd1-9d9a8e99c783","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":37.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 15:20:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"f1425137-8fe6-4e68-aab7-5734261505a8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 15:20:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/f1425137-8fe6-4e68-aab7-5734261505a8
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 15:20:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: no-answer
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 15:20:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6272
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 15:20:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919729365318"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 15:20:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-09 15:20:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6272 | status: no-answer | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 15:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 15:25:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 15:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 15:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"f1425137-8fe6-4e68-aab7-5734261505a8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 15:25:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"52029356-30cb-47ad-9cd1-9d9a8e99c783","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":37.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 15:30:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 15:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 15:30:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 15:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"f1425137-8fe6-4e68-aab7-5734261505a8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 15:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"52029356-30cb-47ad-9cd1-9d9a8e99c783","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":37.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 15:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 15:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 15:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 15:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"f1425137-8fe6-4e68-aab7-5734261505a8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 15:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"52029356-30cb-47ad-9cd1-9d9a8e99c783","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":37.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 15:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 15:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 15:40:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 15:40:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"f1425137-8fe6-4e68-aab7-5734261505a8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 15:40:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"52029356-30cb-47ad-9cd1-9d9a8e99c783","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":37.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 15:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 15:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 15:50:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 15:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"f1425137-8fe6-4e68-aab7-5734261505a8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 15:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"52029356-30cb-47ad-9cd1-9d9a8e99c783","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":37.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 15:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 15:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 15:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 15:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"f1425137-8fe6-4e68-aab7-5734261505a8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 15:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"52029356-30cb-47ad-9cd1-9d9a8e99c783","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":37.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 16:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 16:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 16:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 16:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"f1425137-8fe6-4e68-aab7-5734261505a8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 16:00:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"52029356-30cb-47ad-9cd1-9d9a8e99c783","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":37.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 16:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 16:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 16:05:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 16:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"f1425137-8fe6-4e68-aab7-5734261505a8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 16:05:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"52029356-30cb-47ad-9cd1-9d9a8e99c783","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":37.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 16:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 16:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 16:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 16:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"f1425137-8fe6-4e68-aab7-5734261505a8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 16:10:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"52029356-30cb-47ad-9cd1-9d9a8e99c783","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":37.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 16:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 16:15:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 16:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 16:15:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"f1425137-8fe6-4e68-aab7-5734261505a8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 16:15:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"52029356-30cb-47ad-9cd1-9d9a8e99c783","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":37.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 16:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 16:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 16:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 16:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"f1425137-8fe6-4e68-aab7-5734261505a8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 16:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"52029356-30cb-47ad-9cd1-9d9a8e99c783","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":37.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 16:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 16:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 16:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 16:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"f1425137-8fe6-4e68-aab7-5734261505a8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 16:25:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"52029356-30cb-47ad-9cd1-9d9a8e99c783","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":37.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 16:30:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 16:30:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 16:30:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 16:30:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"f1425137-8fe6-4e68-aab7-5734261505a8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 16:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"52029356-30cb-47ad-9cd1-9d9a8e99c783","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":37.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 16:31:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"269b4f89-298d-449e-b428-6755f5210658","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+916367745
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 16:31:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/269b4f89-298d-449e-b428-6755f5210658
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 16:31:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 16:31:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 269b4f89-298d-449e-b428-6755f5210658
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-09 16:31:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 16:31:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-09 16:31:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6273 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 16:32:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"269b4f89-298d-449e-b428-6755f5210658","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 16:32:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/269b4f89-298d-449e-b428-6755f5210658
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 16:32:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 16:32:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6273
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 16:32:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"c1ee17af-e0e5-433f-bf4f-6c95cfeb6290","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+916367745913","ivr_completed_at":"2026-07-09T11:02:12.928061"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 16:32:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 16:32:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6273 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 16:32:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"269b4f89-298d-449e-b428-6755f5210658","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 16:32:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/269b4f89-298d-449e-b428-6755f5210658
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 16:32:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 16:32:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6273
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 16:32:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"c1ee17af-e0e5-433f-bf4f-6c95cfeb6290","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+916367745913","ivr_completed_at":"2026-07-09T11:02:12.928061"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 16:32:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 16:32:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6273 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 16:32:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"269b4f89-298d-449e-b428-6755f5210658","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":9.61,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant: \u091c\u0940, \u092e\u0948\u0902 \u0906\u092a\u091
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 16:32:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/269b4f89-298d-449e-b428-6755f5210658
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 16:32:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 16:32:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6273
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 16:32:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"c1ee17af-e0e5-433f-bf4f-6c95cfeb6290","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+916367745913","ivr_completed_at":"2026-07-09T11:02:12.928061"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 16:32:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 16:32:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6273 | status: call-disconnected | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 16:33:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"269b4f89-298d-449e-b428-6755f5210658","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":69,"total_cost":9,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant: \u091c\u0940, \u092e\u0948\u0902 \u0906\u092a\u0915\
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 16:33:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/269b4f89-298d-449e-b428-6755f5210658
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 16:33:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 16:33:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6273
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 16:33:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"c1ee17af-e0e5-433f-bf4f-6c95cfeb6290","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+916367745913","ivr_completed_at":"2026-07-09T11:02:12.928061"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 16:33:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 16:33:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-09 16:33:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6273 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 16:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 16:35:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 16:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 16:35:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"f1425137-8fe6-4e68-aab7-5734261505a8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 16:35:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"269b4f89-298d-449e-b428-6755f5210658","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":69.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 16:40:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 16:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 16:40:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 16:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"f1425137-8fe6-4e68-aab7-5734261505a8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 16:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"269b4f89-298d-449e-b428-6755f5210658","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":69.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 16:45:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 16:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 16:45:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 16:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"f1425137-8fe6-4e68-aab7-5734261505a8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 16:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"269b4f89-298d-449e-b428-6755f5210658","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":69.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 16:50:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 16:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 16:50:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 16:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"f1425137-8fe6-4e68-aab7-5734261505a8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 16:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"269b4f89-298d-449e-b428-6755f5210658","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":69.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 16:55:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 16:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 16:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 16:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"f1425137-8fe6-4e68-aab7-5734261505a8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 16:55:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"269b4f89-298d-449e-b428-6755f5210658","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":69.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 17:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 17:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 17:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 17:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"f1425137-8fe6-4e68-aab7-5734261505a8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 17:00:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"269b4f89-298d-449e-b428-6755f5210658","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":69.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 17:05:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 17:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 17:05:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 17:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"f1425137-8fe6-4e68-aab7-5734261505a8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 17:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"269b4f89-298d-449e-b428-6755f5210658","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":69.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 17:10:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 17:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 17:10:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 17:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"f1425137-8fe6-4e68-aab7-5734261505a8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 17:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"269b4f89-298d-449e-b428-6755f5210658","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":69.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 17:15:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 17:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 17:15:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 17:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"f1425137-8fe6-4e68-aab7-5734261505a8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 17:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"269b4f89-298d-449e-b428-6755f5210658","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":69.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 17:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 17:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 17:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 17:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"f1425137-8fe6-4e68-aab7-5734261505a8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 17:20:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"269b4f89-298d-449e-b428-6755f5210658","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":69.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 17:25:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 17:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 17:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 17:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"f1425137-8fe6-4e68-aab7-5734261505a8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 17:25:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"269b4f89-298d-449e-b428-6755f5210658","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":69.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 17:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 17:35:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 17:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 17:35:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"f1425137-8fe6-4e68-aab7-5734261505a8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 17:35:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"269b4f89-298d-449e-b428-6755f5210658","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":69.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 17:40:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 17:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 17:40:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 17:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"f1425137-8fe6-4e68-aab7-5734261505a8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 17:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"269b4f89-298d-449e-b428-6755f5210658","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":69.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 17:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 17:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 17:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 17:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"f1425137-8fe6-4e68-aab7-5734261505a8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 17:45:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"269b4f89-298d-449e-b428-6755f5210658","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":69.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 17:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 17:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 17:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 17:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"f1425137-8fe6-4e68-aab7-5734261505a8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 17:50:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"269b4f89-298d-449e-b428-6755f5210658","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":69.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 17:55:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 17:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 17:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 17:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"f1425137-8fe6-4e68-aab7-5734261505a8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 17:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"269b4f89-298d-449e-b428-6755f5210658","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":69.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 17:59:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"15623fe1-9a48-44e0-8639-85a6c35c486c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918104849
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 17:59:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/15623fe1-9a48-44e0-8639-85a6c35c486c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 17:59:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 17:59:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 15623fe1-9a48-44e0-8639-85a6c35c486c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-09 17:59:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 17:59:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-09 17:59:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6274 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 18:00:04 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +918104849813 HTTP:200 response:{"status":"queued","message":"done","execution_id":"78848058-32eb-4be3-83aa-c73234f1c857","run_id":"78848058-32eb-4be3-83aa-c73234f1c857"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2321
2026-07-09 18:00:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"78848058-32eb-4be3-83aa-c73234f1c857","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 18:00:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/78848058-32eb-4be3-83aa-c73234f1c857
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 18:00:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 18:00:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 78848058-32eb-4be3-83aa-c73234f1c857
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-09 18:00:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918104849813"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 18:00:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-09 18:00:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6275 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 18:00:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"78848058-32eb-4be3-83aa-c73234f1c857","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 18:00:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/78848058-32eb-4be3-83aa-c73234f1c857
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 18:00:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 18:00:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6275
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 18:00:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918104849813"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 18:00:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-09 18:00:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6275 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 18:00:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"15623fe1-9a48-44e0-8639-85a6c35c486c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 18:00:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/15623fe1-9a48-44e0-8639-85a6c35c486c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 18:00:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 18:00:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6274
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 18:00:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"fa416d5f-7bba-4344-b9ca-fda1eee2d6fc","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918104849813","ivr_completed_at":"2026-07-09T12:30:06.991421"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 18:00:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 18:00:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6274 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 18:00:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"15623fe1-9a48-44e0-8639-85a6c35c486c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 18:00:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/15623fe1-9a48-44e0-8639-85a6c35c486c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 18:00:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 18:00:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6274
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 18:00:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"fa416d5f-7bba-4344-b9ca-fda1eee2d6fc","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918104849813","ivr_completed_at":"2026-07-09T12:30:06.991421"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 18:00:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 18:00:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6274 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 18:00:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"78848058-32eb-4be3-83aa-c73234f1c857","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 18:00:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/78848058-32eb-4be3-83aa-c73234f1c857
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 18:00:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 18:00:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6275
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 18:00:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918104849813"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 18:00:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-09 18:00:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6275 | status: in-progress | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 18:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 18:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 18:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 18:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"78848058-32eb-4be3-83aa-c73234f1c857","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 18:00:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"15623fe1-9a48-44e0-8639-85a6c35c486c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 18:00:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"15623fe1-9a48-44e0-8639-85a6c35c486c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":true,"conversation_duration":0,"total_cost":0.21,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\n","usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"vo
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 18:00:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/15623fe1-9a48-44e0-8639-85a6c35c486c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 18:00:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 18:00:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6274
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 18:00:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"fa416d5f-7bba-4344-b9ca-fda1eee2d6fc","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918104849813","ivr_completed_at":"2026-07-09T12:30:06.991421"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 18:00:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 18:00:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6274 | status: call-disconnected | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 18:00:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"78848058-32eb-4be3-83aa-c73234f1c857","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0.17,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 18:00:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/78848058-32eb-4be3-83aa-c73234f1c857
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 18:00:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 18:00:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6275
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 18:00:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918104849813"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 18:00:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:637
2026-07-09 18:00:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6275 | status: call-disconnected | ivr_option: No input | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 18:00:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"15623fe1-9a48-44e0-8639-85a6c35c486c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":true,"conversation_duration":25,"total_cost":3,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\n","usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 18:00:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/15623fe1-9a48-44e0-8639-85a6c35c486c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 18:00:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 18:00:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6274
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 18:00:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"fa416d5f-7bba-4344-b9ca-fda1eee2d6fc","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918104849813","ivr_completed_at":"2026-07-09T12:30:06.991421"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 18:00:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 18:00:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6274 | status: completed | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 18:00:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"78848058-32eb-4be3-83aa-c73234f1c857","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":12,"total_cost":3,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 18:00:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/78848058-32eb-4be3-83aa-c73234f1c857
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 18:00:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 18:00:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6275
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 18:00:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918104849813"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 18:00:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:637
2026-07-09 18:00:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6275 | status: completed | ivr_option: No input | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 18:00:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a6749d5e-3025-4f93-b273-a6d4cf7dc844","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918104849
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 18:00:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a6749d5e-3025-4f93-b273-a6d4cf7dc844
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 18:00:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 18:00:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: a6749d5e-3025-4f93-b273-a6d4cf7dc844
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-09 18:00:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 18:00:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-09 18:00:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6276 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 18:00:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a6749d5e-3025-4f93-b273-a6d4cf7dc844","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 18:00:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a6749d5e-3025-4f93-b273-a6d4cf7dc844
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 18:00:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 18:00:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6276
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 18:00:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"35a3b1c0-705d-4e9c-ac4e-0f94533063c8","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918104849813","ivr_completed_at":"2026-07-09T12:30:58.984064"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 18:00:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 18:00:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6276 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 18:00:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a6749d5e-3025-4f93-b273-a6d4cf7dc844","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 18:00:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a6749d5e-3025-4f93-b273-a6d4cf7dc844
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 18:00:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 18:00:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6276
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 18:00:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"35a3b1c0-705d-4e9c-ac4e-0f94533063c8","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918104849813","ivr_completed_at":"2026-07-09T12:30:58.984064"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 18:00:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 18:00:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6276 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 18:01:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a6749d5e-3025-4f93-b273-a6d4cf7dc844","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0.41,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nassistant: \u0906\u092a\u0915\u093e \u0926\u093f\u0928 \u0936\u0941\u092d \
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 18:01:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a6749d5e-3025-4f93-b273-a6d4cf7dc844
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 18:01:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 18:01:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6276
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 18:01:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"35a3b1c0-705d-4e9c-ac4e-0f94533063c8","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918104849813","ivr_completed_at":"2026-07-09T12:30:58.984064"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 18:01:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 18:01:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6276 | status: call-disconnected | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 18:01:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a6749d5e-3025-4f93-b273-a6d4cf7dc844","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":30,"total_cost":3,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nassistant: \u0906\u092a\u0915\u093e \u0926\u093f\u0928 \u0936\u0941\u092d \u0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 18:01:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a6749d5e-3025-4f93-b273-a6d4cf7dc844
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 18:01:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 18:01:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6276
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 18:01:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"35a3b1c0-705d-4e9c-ac4e-0f94533063c8","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918104849813","ivr_completed_at":"2026-07-09T12:30:58.984064"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 18:01:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 18:01:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6276 | status: completed | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 18:05:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 18:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 18:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 18:05:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"78848058-32eb-4be3-83aa-c73234f1c857","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":12.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 18:05:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"a6749d5e-3025-4f93-b273-a6d4cf7dc844","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":30.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 18:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 18:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 18:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 18:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"78848058-32eb-4be3-83aa-c73234f1c857","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":12.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 18:10:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"a6749d5e-3025-4f93-b273-a6d4cf7dc844","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":30.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 18:10:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"776b4e19-2702-4f24-b7f6-fbeb67b8f4cf","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919549733
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 18:10:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/776b4e19-2702-4f24-b7f6-fbeb67b8f4cf
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 18:10:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 18:10:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 776b4e19-2702-4f24-b7f6-fbeb67b8f4cf
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-09 18:10:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 18:10:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-09 18:10:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6277 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 18:10:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"776b4e19-2702-4f24-b7f6-fbeb67b8f4cf","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 18:10:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/776b4e19-2702-4f24-b7f6-fbeb67b8f4cf
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 18:10:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 18:10:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6277
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 18:10:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"efd0cfe9-acda-4f39-b6c3-41a48346cad4","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919549733421","ivr_completed_at":"2026-07-09T12:40:42.859417"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 18:10:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 18:10:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6277 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 18:10:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"776b4e19-2702-4f24-b7f6-fbeb67b8f4cf","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 18:10:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/776b4e19-2702-4f24-b7f6-fbeb67b8f4cf
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 18:10:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 18:10:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6277
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 18:10:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"efd0cfe9-acda-4f39-b6c3-41a48346cad4","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919549733421","ivr_completed_at":"2026-07-09T12:40:42.859417"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 18:10:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 18:10:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6277 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 18:12:16 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Received — doctor: 'Internal Medicine', date: 'कल', preferred_time: '10:00 AM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:115
2026-07-09 18:12:16 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Resolved date: '2026-07-10'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:127
2026-07-09 18:12:16 [13.203.39.153][-][-][info][bolna] [Bolna findDoctors] Alias match 'internal' → 'Internal Medicine'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1654
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:161
2026-07-09 18:12:16 [13.203.39.153][-][-][info][bolna] [knowledge][working] Alias resolved "<span class="hl">internal</span>" → Internal Medicine
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1655
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:161
2026-07-09 18:12:16 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Search 'Internal Medicine' → 2 found: Dr. Arun Sharma, Dr. Saumya Mathur
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:163
2026-07-09 18:12:16 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Preferred time '10:00 AM' → '10:00 AM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:235
2026-07-09 18:12:29 [13.203.39.153][-][-][info][bolna] [Bolna Book] name: 'Dinesh', phone: '9549733421', doctor_id: 3, date: '2026-07-10', time: '10:00 AM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:321
2026-07-09 18:12:29 [13.203.39.153][-][-][info][bolna] [Bolna Book] Time '10:00 AM' → '10:00 AM' → '10:00'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:346
2026-07-09 18:12:29 [13.203.39.153][-][-][info][bolna] [Bolna Book] Booked FBX-1D1426 — Dinesh with Dr. Arun Sharma on 2026-07-10 at 10:00 AM
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:388
2026-07-09 18:12:29 [13.203.39.153][-][-][info][bolna] [inbound][working] Booked <span class="hl">FBX-1D1426</span> — Dr. Arun Sharma on 10 Jul 10:00 AM
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:394
2026-07-09 18:13:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"776b4e19-2702-4f24-b7f6-fbeb67b8f4cf","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":30.89,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  appointment \u0915\u0947 \u0932\u093f\u090f\nassistant: \u091c\u093
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 18:13:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/776b4e19-2702-4f24-b7f6-fbeb67b8f4cf
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 18:13:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 18:13:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6277
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 18:13:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"efd0cfe9-acda-4f39-b6c3-41a48346cad4","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919549733421","ivr_completed_at":"2026-07-09T12:40:42.859417"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 18:13:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 18:13:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-09 18:13:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Linked appointment FBX-1D1426
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:702
2026-07-09 18:13:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6277 | status: call-disconnected | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 18:14:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"776b4e19-2702-4f24-b7f6-fbeb67b8f4cf","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":196,"total_cost":21,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  appointment \u0915\u0947 \u0932\u093f\u090f\nassistant: \u091c\u093c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 18:14:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/776b4e19-2702-4f24-b7f6-fbeb67b8f4cf
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 18:14:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 18:14:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6277
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 18:14:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6277 | status: completed | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 18:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 18:15:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 18:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 18:15:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"78848058-32eb-4be3-83aa-c73234f1c857","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":12.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 18:15:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"776b4e19-2702-4f24-b7f6-fbeb67b8f4cf","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":196.0,"total_cost":21.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 18:20:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 18:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 18:20:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 18:20:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"78848058-32eb-4be3-83aa-c73234f1c857","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":12.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 18:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"776b4e19-2702-4f24-b7f6-fbeb67b8f4cf","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":196.0,"total_cost":21.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 18:25:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 18:25:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 18:25:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 18:25:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"78848058-32eb-4be3-83aa-c73234f1c857","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":12.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 18:25:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"776b4e19-2702-4f24-b7f6-fbeb67b8f4cf","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":196.0,"total_cost":21.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 18:30:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 18:30:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 18:30:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 18:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"78848058-32eb-4be3-83aa-c73234f1c857","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":12.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 18:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"776b4e19-2702-4f24-b7f6-fbeb67b8f4cf","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":196.0,"total_cost":21.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 18:35:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 18:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 18:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 18:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"78848058-32eb-4be3-83aa-c73234f1c857","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":12.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 18:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"776b4e19-2702-4f24-b7f6-fbeb67b8f4cf","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":196.0,"total_cost":21.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 18:40:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 18:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 18:40:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 18:40:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"78848058-32eb-4be3-83aa-c73234f1c857","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":12.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 18:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"776b4e19-2702-4f24-b7f6-fbeb67b8f4cf","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":196.0,"total_cost":21.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 18:45:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 18:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 18:45:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 18:45:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"78848058-32eb-4be3-83aa-c73234f1c857","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":12.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 18:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"776b4e19-2702-4f24-b7f6-fbeb67b8f4cf","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":196.0,"total_cost":21.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 18:50:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 18:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 18:50:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 18:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"78848058-32eb-4be3-83aa-c73234f1c857","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":12.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 18:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"776b4e19-2702-4f24-b7f6-fbeb67b8f4cf","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":196.0,"total_cost":21.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 18:55:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 18:55:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 18:55:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 18:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"78848058-32eb-4be3-83aa-c73234f1c857","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":12.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 18:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"776b4e19-2702-4f24-b7f6-fbeb67b8f4cf","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":196.0,"total_cost":21.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 19:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 19:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 19:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 19:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"78848058-32eb-4be3-83aa-c73234f1c857","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":12.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 19:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"776b4e19-2702-4f24-b7f6-fbeb67b8f4cf","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":196.0,"total_cost":21.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 19:05:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 19:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 19:05:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 19:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"78848058-32eb-4be3-83aa-c73234f1c857","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":12.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 19:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"776b4e19-2702-4f24-b7f6-fbeb67b8f4cf","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":196.0,"total_cost":21.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 19:10:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 19:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 19:10:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 19:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"78848058-32eb-4be3-83aa-c73234f1c857","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":12.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 19:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"776b4e19-2702-4f24-b7f6-fbeb67b8f4cf","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":196.0,"total_cost":21.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 19:15:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 19:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 19:15:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 19:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"78848058-32eb-4be3-83aa-c73234f1c857","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":12.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 19:15:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"776b4e19-2702-4f24-b7f6-fbeb67b8f4cf","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":196.0,"total_cost":21.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 19:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 19:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 19:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 19:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"78848058-32eb-4be3-83aa-c73234f1c857","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":12.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 19:20:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"776b4e19-2702-4f24-b7f6-fbeb67b8f4cf","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":196.0,"total_cost":21.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 19:25:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 19:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 19:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 19:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"78848058-32eb-4be3-83aa-c73234f1c857","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":12.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 19:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"776b4e19-2702-4f24-b7f6-fbeb67b8f4cf","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":196.0,"total_cost":21.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 19:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 19:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 19:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 19:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"78848058-32eb-4be3-83aa-c73234f1c857","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":12.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 19:30:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"776b4e19-2702-4f24-b7f6-fbeb67b8f4cf","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":196.0,"total_cost":21.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 19:32:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"fa2c4421-26d1-4d46-9a58-8ba3f85f27e1","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919588952
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 19:32:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/fa2c4421-26d1-4d46-9a58-8ba3f85f27e1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 19:32:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 19:32:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: fa2c4421-26d1-4d46-9a58-8ba3f85f27e1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-09 19:32:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 19:32:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-09 19:32:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6278 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 19:32:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"fa2c4421-26d1-4d46-9a58-8ba3f85f27e1","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 19:32:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/fa2c4421-26d1-4d46-9a58-8ba3f85f27e1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 19:32:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 19:32:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6278
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 19:32:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"9a5ab90b-caf8-4d58-91cc-3e584ba54388","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919588952340","ivr_completed_at":"2026-07-09T14:02:38.011254"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 19:32:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 19:32:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6278 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 19:32:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"fa2c4421-26d1-4d46-9a58-8ba3f85f27e1","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 19:32:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/fa2c4421-26d1-4d46-9a58-8ba3f85f27e1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 19:32:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 19:32:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6278
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 19:32:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"9a5ab90b-caf8-4d58-91cc-3e584ba54388","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919588952340","ivr_completed_at":"2026-07-09T14:02:38.011254"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 19:32:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 19:32:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6278 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 19:34:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"fa2c4421-26d1-4d46-9a58-8ba3f85f27e1","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":17.3,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u0905\u092e\u0930 \u091c\u0948\u0928 hospital \u091a\u094b\u0921\u0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 19:34:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/fa2c4421-26d1-4d46-9a58-8ba3f85f27e1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 19:34:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 19:34:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6278
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 19:34:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"9a5ab90b-caf8-4d58-91cc-3e584ba54388","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919588952340","ivr_completed_at":"2026-07-09T14:02:38.011254"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 19:34:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 19:34:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6278 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 19:34:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"fa2c4421-26d1-4d46-9a58-8ba3f85f27e1","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":110,"total_cost":12,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u0905\u092e\u0930 \u091c\u0948\u0928 hospital \u091a\u094b\u0921\u0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 19:34:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/fa2c4421-26d1-4d46-9a58-8ba3f85f27e1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 19:34:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 19:34:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6278
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 19:34:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"9a5ab90b-caf8-4d58-91cc-3e584ba54388","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919588952340","ivr_completed_at":"2026-07-09T14:02:38.011254"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 19:34:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 19:34:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-09 19:34:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6278 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 19:35:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 19:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 19:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 19:35:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"78848058-32eb-4be3-83aa-c73234f1c857","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":12.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 19:35:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"fa2c4421-26d1-4d46-9a58-8ba3f85f27e1","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":110.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 19:40:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 19:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 19:40:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 19:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"78848058-32eb-4be3-83aa-c73234f1c857","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":12.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 19:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"fa2c4421-26d1-4d46-9a58-8ba3f85f27e1","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":110.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 19:42:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"8b85903d-58b4-44eb-a390-1b8852be4e98","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917014991
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 19:42:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/8b85903d-58b4-44eb-a390-1b8852be4e98
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 19:42:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 19:42:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 8b85903d-58b4-44eb-a390-1b8852be4e98
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-09 19:42:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 19:42:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-09 19:42:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6279 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 19:42:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"8b85903d-58b4-44eb-a390-1b8852be4e98","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 19:42:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/8b85903d-58b4-44eb-a390-1b8852be4e98
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 19:42:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 19:42:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6279
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 19:42:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"e9c2e557-0e26-47f6-97a5-1faa40157e15","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917014991288","ivr_completed_at":"2026-07-09T14:12:18.932414"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 19:42:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 19:42:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6279 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 19:42:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"8b85903d-58b4-44eb-a390-1b8852be4e98","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 19:42:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/8b85903d-58b4-44eb-a390-1b8852be4e98
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 19:42:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 19:42:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6279
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 19:42:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"e9c2e557-0e26-47f6-97a5-1faa40157e15","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917014991288","ivr_completed_at":"2026-07-09T14:12:18.932414"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 19:42:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 19:42:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6279 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 19:42:48 [13.203.39.153][-][-][info][bolna] [knowledge][working] Direct name match "<span class="hl">Arun Sharma</span>" → Dr. Arun Sharma
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1576
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1870
2026-07-09 19:43:31 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Received — doctor: 'Arun Sharma', date: 'कल', preferred_time: '1:00 PM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:115
2026-07-09 19:43:31 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Resolved date: '2026-07-10'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:127
2026-07-09 19:43:31 [13.203.39.153][-][-][info][bolna] [knowledge][working] Direct name match "<span class="hl">Arun Sharma</span>" → Dr. Arun Sharma
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1576
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:161
2026-07-09 19:43:31 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Search 'Arun Sharma' → 1 found: Dr. Arun Sharma
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:163
2026-07-09 19:43:31 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Preferred time '1:00 PM' → '1:00 PM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:235
2026-07-09 19:43:44 [13.203.39.153][-][-][info][bolna] [Bolna Book] name: 'Missus Kirti Chaudhary', phone: '7014991288', doctor_id: 3, date: '2026-07-10', time: '1:00 PM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:321
2026-07-09 19:43:44 [13.203.39.153][-][-][info][bolna] [Bolna Book] Time '1:00 PM' → '1:00 PM' → '13:00'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:346
2026-07-09 19:43:45 [13.203.39.153][-][-][info][bolna] [escalation][alert] <span class="red">SMS delivery failed</span> — provider rejected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/SmsService.php:255
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/SmsService.php:115
2026-07-09 19:43:45 [13.203.39.153][-][-][info][bolna] [Bolna Book] Booked FBX-A1357B — Missus Kirti Chaudhary with Dr. Arun Sharma on 2026-07-10 at 1:00 PM
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:388
2026-07-09 19:43:45 [13.203.39.153][-][-][info][bolna] [inbound][working] Booked <span class="hl">FBX-A1357B</span> — Dr. Arun Sharma on 10 Jul 1:00 PM
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:394
2026-07-09 19:44:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"8b85903d-58b4-44eb-a390-1b8852be4e98","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":18.41,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u092f\u0939 appointment book \u0915\u0930\u0928\u093e \u0939\u0948
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 19:44:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/8b85903d-58b4-44eb-a390-1b8852be4e98
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 19:44:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 19:44:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6279
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 19:44:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"e9c2e557-0e26-47f6-97a5-1faa40157e15","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917014991288","ivr_completed_at":"2026-07-09T14:12:18.932414"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 19:44:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 19:44:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-09 19:44:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Linked appointment FBX-A1357B
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:702
2026-07-09 19:44:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6279 | status: call-disconnected | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 19:44:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"8b85903d-58b4-44eb-a390-1b8852be4e98","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":122,"total_cost":15,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u092f\u0939 appointment book \u0915\u0930\u0928\u093e \u0939\u0948\
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 19:44:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/8b85903d-58b4-44eb-a390-1b8852be4e98
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 19:44:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 19:44:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6279
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 19:44:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6279 | status: completed | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 19:45:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 19:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 19:45:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 19:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"78848058-32eb-4be3-83aa-c73234f1c857","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":12.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 19:45:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"8b85903d-58b4-44eb-a390-1b8852be4e98","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":122.0,"total_cost":15.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 19:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 19:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 19:50:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 19:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"78848058-32eb-4be3-83aa-c73234f1c857","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":12.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 19:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"8b85903d-58b4-44eb-a390-1b8852be4e98","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":122.0,"total_cost":15.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 19:53:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"04fa1651-de0b-450f-8dfa-ff8fb39a5e36","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918078630
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 19:53:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/04fa1651-de0b-450f-8dfa-ff8fb39a5e36
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 19:53:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 19:53:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 04fa1651-de0b-450f-8dfa-ff8fb39a5e36
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-09 19:53:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 19:53:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-09 19:53:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6280 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 19:53:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"04fa1651-de0b-450f-8dfa-ff8fb39a5e36","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 19:53:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/04fa1651-de0b-450f-8dfa-ff8fb39a5e36
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 19:53:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 19:53:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6280
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 19:53:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"8c37aac8-dbbb-47f4-9676-e763721021f2","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918078630363","ivr_completed_at":"2026-07-09T14:23:19.960217"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 19:53:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 19:53:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6280 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 19:53:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"04fa1651-de0b-450f-8dfa-ff8fb39a5e36","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 19:53:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/04fa1651-de0b-450f-8dfa-ff8fb39a5e36
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 19:53:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 19:53:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6280
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 19:53:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"8c37aac8-dbbb-47f4-9676-e763721021f2","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918078630363","ivr_completed_at":"2026-07-09T14:23:19.960217"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 19:53:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 19:53:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6280 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 19:55:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 19:55:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 19:55:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 19:55:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"78848058-32eb-4be3-83aa-c73234f1c857","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":12.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 19:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"04fa1651-de0b-450f-8dfa-ff8fb39a5e36","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 19:57:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"04fa1651-de0b-450f-8dfa-ff8fb39a5e36","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":41.18,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello hello ma'am \u092e\u0941\u091d\u0947 \u0930\u091c\u0928\u0940
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 19:57:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/04fa1651-de0b-450f-8dfa-ff8fb39a5e36
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 19:57:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 19:57:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6280
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 19:57:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"8c37aac8-dbbb-47f4-9676-e763721021f2","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918078630363","ivr_completed_at":"2026-07-09T14:23:19.960217"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 19:57:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 19:57:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-09 19:57:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6280 | status: call-disconnected | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 19:57:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"04fa1651-de0b-450f-8dfa-ff8fb39a5e36","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":254,"total_cost":27,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello hello ma'am \u092e\u0941\u091d\u0947 \u0930\u091c\u0928\u0940 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 19:57:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/04fa1651-de0b-450f-8dfa-ff8fb39a5e36
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 19:57:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 19:57:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6280
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 19:57:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6280 | status: completed | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 20:00:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 20:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 20:00:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 20:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"78848058-32eb-4be3-83aa-c73234f1c857","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":12.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 20:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"04fa1651-de0b-450f-8dfa-ff8fb39a5e36","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":254.0,"total_cost":27.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 20:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 20:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 20:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 20:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"78848058-32eb-4be3-83aa-c73234f1c857","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":12.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 20:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"04fa1651-de0b-450f-8dfa-ff8fb39a5e36","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":254.0,"total_cost":27.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 20:13:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"9bee8ab4-34f8-4e85-b0b1-db67f4370659","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919928130
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 20:13:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/9bee8ab4-34f8-4e85-b0b1-db67f4370659
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 20:13:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 20:13:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 9bee8ab4-34f8-4e85-b0b1-db67f4370659
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-09 20:13:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 20:13:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-09 20:13:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6281 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 20:13:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"9bee8ab4-34f8-4e85-b0b1-db67f4370659","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 20:13:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/9bee8ab4-34f8-4e85-b0b1-db67f4370659
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 20:13:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 20:13:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6281
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 20:13:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"19f3efee-b7ee-46a4-b286-a5c6d2cd50cf","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919928130006","ivr_completed_at":"2026-07-09T14:43:55.160009"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 20:13:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 20:13:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6281 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 20:13:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"9bee8ab4-34f8-4e85-b0b1-db67f4370659","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 20:13:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/9bee8ab4-34f8-4e85-b0b1-db67f4370659
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 20:13:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 20:13:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6281
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 20:13:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"19f3efee-b7ee-46a4-b286-a5c6d2cd50cf","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919928130006","ivr_completed_at":"2026-07-09T14:43:55.160009"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 20:13:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 20:13:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6281 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 20:15:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 20:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 20:15:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 20:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"78848058-32eb-4be3-83aa-c73234f1c857","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":12.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 20:15:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9bee8ab4-34f8-4e85-b0b1-db67f4370659","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 20:16:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"9bee8ab4-34f8-4e85-b0b1-db67f4370659","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":34.38,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  ma'am \u092e\u0948\u0902 \u092f\u0939 \u091c\u093e\u0928\u0928\u093
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 20:16:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/9bee8ab4-34f8-4e85-b0b1-db67f4370659
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 20:16:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 20:16:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6281
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 20:16:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"19f3efee-b7ee-46a4-b286-a5c6d2cd50cf","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919928130006","ivr_completed_at":"2026-07-09T14:43:55.160009"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 20:16:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 20:16:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6281 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 20:16:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"9bee8ab4-34f8-4e85-b0b1-db67f4370659","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":197,"total_cost":21,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  ma'am \u092e\u0948\u0902 \u092f\u0939 \u091c\u093e\u0928\u0928\u093e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 20:16:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/9bee8ab4-34f8-4e85-b0b1-db67f4370659
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 20:16:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 20:16:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6281
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 20:16:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"19f3efee-b7ee-46a4-b286-a5c6d2cd50cf","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919928130006","ivr_completed_at":"2026-07-09T14:43:55.160009"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 20:16:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 20:16:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-09 20:16:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6281 | status: completed | ivr_option: General Queries | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 20:20:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 20:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 20:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 20:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"78848058-32eb-4be3-83aa-c73234f1c857","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":12.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 20:20:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9bee8ab4-34f8-4e85-b0b1-db67f4370659","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":197.0,"total_cost":21.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 20:25:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 20:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 20:25:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 20:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"78848058-32eb-4be3-83aa-c73234f1c857","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":12.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 20:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9bee8ab4-34f8-4e85-b0b1-db67f4370659","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":197.0,"total_cost":21.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 20:30:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 20:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 20:30:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 20:30:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"78848058-32eb-4be3-83aa-c73234f1c857","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":12.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 20:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9bee8ab4-34f8-4e85-b0b1-db67f4370659","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":197.0,"total_cost":21.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 20:35:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 20:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 20:35:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 20:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"78848058-32eb-4be3-83aa-c73234f1c857","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":12.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 20:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9bee8ab4-34f8-4e85-b0b1-db67f4370659","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":197.0,"total_cost":21.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 20:40:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 20:40:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 20:40:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 20:40:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"78848058-32eb-4be3-83aa-c73234f1c857","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":12.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 20:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9bee8ab4-34f8-4e85-b0b1-db67f4370659","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":197.0,"total_cost":21.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 20:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 20:45:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 20:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 20:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"78848058-32eb-4be3-83aa-c73234f1c857","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":12.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 20:45:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9bee8ab4-34f8-4e85-b0b1-db67f4370659","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":197.0,"total_cost":21.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 20:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 20:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 20:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 20:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"78848058-32eb-4be3-83aa-c73234f1c857","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":12.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 20:50:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9bee8ab4-34f8-4e85-b0b1-db67f4370659","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":197.0,"total_cost":21.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 20:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 20:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 20:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 20:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"78848058-32eb-4be3-83aa-c73234f1c857","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":12.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 20:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9bee8ab4-34f8-4e85-b0b1-db67f4370659","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":197.0,"total_cost":21.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 20:58:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0f29698f-44ff-499a-abef-79bfdc53576c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918971042
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 20:58:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0f29698f-44ff-499a-abef-79bfdc53576c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 20:58:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 20:58:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 0f29698f-44ff-499a-abef-79bfdc53576c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-09 20:58:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 20:58:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-09 20:58:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6282 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 20:58:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0f29698f-44ff-499a-abef-79bfdc53576c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 20:58:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0f29698f-44ff-499a-abef-79bfdc53576c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 20:58:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 20:58:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6282
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 20:58:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"601247bb-8924-4f36-a369-7f5662e08b66","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918971042000","ivr_completed_at":"2026-07-09T15:28:32.277792"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 20:58:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 20:58:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6282 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 20:58:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0f29698f-44ff-499a-abef-79bfdc53576c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 20:58:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0f29698f-44ff-499a-abef-79bfdc53576c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 20:58:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 20:58:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6282
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 20:58:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"601247bb-8924-4f36-a369-7f5662e08b66","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918971042000","ivr_completed_at":"2026-07-09T15:28:32.277792"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 20:58:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 20:58:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6282 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 20:58:55 [13.203.39.153][-][-][info][bolna] [knowledge][working] Direct name match "<span class="hl">Jyoti Sharma</span>" → Dr. Jyoti Sharma
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1576
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1870
2026-07-09 20:59:51 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Received — doctor: 'Jyoti Sharma', date: 'परसों', preferred_time: '12:00 PM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:115
2026-07-09 20:59:51 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Resolved date: '2026-07-11'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:127
2026-07-09 20:59:51 [13.203.39.153][-][-][info][bolna] [knowledge][working] Direct name match "<span class="hl">Jyoti Sharma</span>" → Dr. Jyoti Sharma
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1576
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:161
2026-07-09 20:59:51 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Search 'Jyoti Sharma' → 1 found: Dr. Jyoti Sharma
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:163
2026-07-09 20:59:51 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Preferred time '12:00 PM' → '12:00 PM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:235
2026-07-09 21:00:12 [13.203.39.153][-][-][info][bolna] [Bolna Book] name: 'Ashok Kumar Arora', phone: '8971042000', doctor_id: 12, date: '2026-07-11', time: '12:00 PM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:321
2026-07-09 21:00:12 [13.203.39.153][-][-][info][bolna] [Bolna Book] Time '12:00 PM' → '12:00 PM' → '12:00'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:346
2026-07-09 21:00:13 [13.203.39.153][-][-][info][bolna] [Bolna Book] Booked FBX-35E4DF — Ashok Kumar Arora with Dr. Jyoti Sharma on 2026-07-11 at 12:00 PM
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:388
2026-07-09 21:00:13 [13.203.39.153][-][-][info][bolna] [inbound][working] Booked <span class="hl">FBX-35E4DF</span> — Dr. Jyoti Sharma on 11 Jul 12:00 PM
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:394
2026-07-09 21:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 21:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 21:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 21:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"78848058-32eb-4be3-83aa-c73234f1c857","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":12.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 21:00:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0f29698f-44ff-499a-abef-79bfdc53576c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 21:00:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0f29698f-44ff-499a-abef-79bfdc53576c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":20.06,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  appointment\nassistant:  \u091c\u093c\u0930\u0942\u0930\u0964 \u090
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 21:00:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0f29698f-44ff-499a-abef-79bfdc53576c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 21:00:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 21:00:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6282
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 21:00:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"601247bb-8924-4f36-a369-7f5662e08b66","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918971042000","ivr_completed_at":"2026-07-09T15:28:32.277792"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 21:00:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 21:00:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-09 21:00:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6282 | status: call-disconnected | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 21:00:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0f29698f-44ff-499a-abef-79bfdc53576c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":138,"total_cost":15,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  appointment\nassistant:  \u091c\u093c\u0930\u0942\u0930\u0964 \u0906
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 21:00:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0f29698f-44ff-499a-abef-79bfdc53576c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 21:00:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 21:00:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6282
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 21:00:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6282 | status: completed | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 21:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 21:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 21:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 21:05:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"78848058-32eb-4be3-83aa-c73234f1c857","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":12.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 21:05:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0f29698f-44ff-499a-abef-79bfdc53576c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":138.0,"total_cost":15.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 21:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 21:10:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 21:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 21:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"78848058-32eb-4be3-83aa-c73234f1c857","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":12.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 21:10:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0f29698f-44ff-499a-abef-79bfdc53576c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":138.0,"total_cost":15.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 21:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 21:15:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 21:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 21:15:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"78848058-32eb-4be3-83aa-c73234f1c857","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":12.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 21:15:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0f29698f-44ff-499a-abef-79bfdc53576c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":138.0,"total_cost":15.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 21:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 21:20:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 21:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 21:20:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"78848058-32eb-4be3-83aa-c73234f1c857","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":12.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 21:20:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0f29698f-44ff-499a-abef-79bfdc53576c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":138.0,"total_cost":15.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 21:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 21:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 21:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 21:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"78848058-32eb-4be3-83aa-c73234f1c857","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":12.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 21:30:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0f29698f-44ff-499a-abef-79bfdc53576c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":138.0,"total_cost":15.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 21:35:54 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 21:35:55 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 21:36:00 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 21:36:01 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"78848058-32eb-4be3-83aa-c73234f1c857","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":12.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 21:36:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0f29698f-44ff-499a-abef-79bfdc53576c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":138.0,"total_cost":15.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 21:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 21:40:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 21:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 21:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"78848058-32eb-4be3-83aa-c73234f1c857","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":12.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 21:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0f29698f-44ff-499a-abef-79bfdc53576c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":138.0,"total_cost":15.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 21:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 21:45:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 21:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 21:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"78848058-32eb-4be3-83aa-c73234f1c857","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":12.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 21:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0f29698f-44ff-499a-abef-79bfdc53576c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":138.0,"total_cost":15.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 21:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 21:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 21:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 21:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"78848058-32eb-4be3-83aa-c73234f1c857","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":12.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 21:50:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0f29698f-44ff-499a-abef-79bfdc53576c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":138.0,"total_cost":15.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 21:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 21:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 21:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 21:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"78848058-32eb-4be3-83aa-c73234f1c857","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":12.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 21:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0f29698f-44ff-499a-abef-79bfdc53576c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":138.0,"total_cost":15.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 22:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 22:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 22:00:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 22:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"78848058-32eb-4be3-83aa-c73234f1c857","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":12.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 22:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0f29698f-44ff-499a-abef-79bfdc53576c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":138.0,"total_cost":15.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 22:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 22:05:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 22:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 22:05:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"78848058-32eb-4be3-83aa-c73234f1c857","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":12.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 22:05:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0f29698f-44ff-499a-abef-79bfdc53576c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":138.0,"total_cost":15.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 22:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 22:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 22:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 22:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"78848058-32eb-4be3-83aa-c73234f1c857","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":12.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 22:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0f29698f-44ff-499a-abef-79bfdc53576c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":138.0,"total_cost":15.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 22:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 22:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 22:15:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 22:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"78848058-32eb-4be3-83aa-c73234f1c857","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":12.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 22:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0f29698f-44ff-499a-abef-79bfdc53576c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":138.0,"total_cost":15.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 22:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 22:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 22:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 22:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"78848058-32eb-4be3-83aa-c73234f1c857","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":12.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 22:20:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0f29698f-44ff-499a-abef-79bfdc53576c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":138.0,"total_cost":15.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 22:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 22:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 22:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 22:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"78848058-32eb-4be3-83aa-c73234f1c857","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":12.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 22:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0f29698f-44ff-499a-abef-79bfdc53576c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":138.0,"total_cost":15.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 22:29:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ddcefccd-c520-4cd2-aad6-165dd70d0cb2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+916375858
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 22:29:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/ddcefccd-c520-4cd2-aad6-165dd70d0cb2
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 22:29:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 22:29:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: ddcefccd-c520-4cd2-aad6-165dd70d0cb2
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-09 22:29:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 22:29:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-09 22:29:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6283 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 22:30:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ddcefccd-c520-4cd2-aad6-165dd70d0cb2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 22:30:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/ddcefccd-c520-4cd2-aad6-165dd70d0cb2
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 22:30:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 22:30:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6283
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 22:30:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"6fe04bd1-945c-4daf-bf69-835522d38683","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+916375858993","ivr_completed_at":"2026-07-09T17:00:06.151775"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 22:30:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 22:30:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6283 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 22:30:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ddcefccd-c520-4cd2-aad6-165dd70d0cb2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 22:30:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/ddcefccd-c520-4cd2-aad6-165dd70d0cb2
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 22:30:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 22:30:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6283
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 22:30:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"6fe04bd1-945c-4daf-bf69-835522d38683","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+916375858993","ivr_completed_at":"2026-07-09T17:00:06.151775"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 22:30:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 22:30:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6283 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 22:30:21 [13.203.39.153][-][-][info][bolna] [knowledge][working] Direct name match "<span class="hl">Jyoti Sharma</span>" → Dr. Jyoti Sharma
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1576
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1870
2026-07-09 22:30:52 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Received — doctor: 'Jyoti Sharma', date: 'कल', preferred_time: '10:00 AM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:115
2026-07-09 22:30:52 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Resolved date: '2026-07-10'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:127
2026-07-09 22:30:52 [13.203.39.153][-][-][info][bolna] [knowledge][working] Direct name match "<span class="hl">Jyoti Sharma</span>" → Dr. Jyoti Sharma
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1576
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:161
2026-07-09 22:30:52 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Search 'Jyoti Sharma' → 1 found: Dr. Jyoti Sharma
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:163
2026-07-09 22:30:52 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Preferred time '10:00 AM' → '10:00 AM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:235
2026-07-09 22:31:06 [13.203.39.153][-][-][info][bolna] [Bolna Book] name: 'Sanjana Priyapa', phone: '6375858993', doctor_id: 12, date: '2026-07-10', time: '10:00 AM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:321
2026-07-09 22:31:06 [13.203.39.153][-][-][info][bolna] [Bolna Book] Time '10:00 AM' → '10:00 AM' → '10:00'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:346
2026-07-09 22:31:07 [13.203.39.153][-][-][info][bolna] [Bolna Book] Booked FBX-1BA3FC — Sanjana Priyapa with Dr. Jyoti Sharma on 2026-07-10 at 10:00 AM
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:388
2026-07-09 22:31:07 [13.203.39.153][-][-][info][bolna] [inbound][working] Booked <span class="hl">FBX-1BA3FC</span> — Dr. Jyoti Sharma on 10 Jul 10:00 AM
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:394
2026-07-09 22:31:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ddcefccd-c520-4cd2-aad6-165dd70d0cb2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":12.96,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser: \u0939\u093e\u0902 \u091c\u0940 \u0915\u0932\nuser:  \u092e\u0941\u0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 22:31:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/ddcefccd-c520-4cd2-aad6-165dd70d0cb2
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 22:31:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 22:31:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6283
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 22:31:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"6fe04bd1-945c-4daf-bf69-835522d38683","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+916375858993","ivr_completed_at":"2026-07-09T17:00:06.151775"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 22:31:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-09 22:31:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-09 22:31:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Linked appointment FBX-1BA3FC
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:702
2026-07-09 22:31:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6283 | status: call-disconnected | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 22:31:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ddcefccd-c520-4cd2-aad6-165dd70d0cb2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":94,"total_cost":12,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser: \u0939\u093e\u0902 \u091c\u0940 \u0915\u0932\nuser:  \u092e\u0941\u091
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 22:31:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/ddcefccd-c520-4cd2-aad6-165dd70d0cb2
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 22:31:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 22:31:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6283
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 22:31:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6283 | status: completed | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 22:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 22:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 22:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 22:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"78848058-32eb-4be3-83aa-c73234f1c857","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":12.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 22:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"ddcefccd-c520-4cd2-aad6-165dd70d0cb2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":94.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 22:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 22:40:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 22:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 22:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"78848058-32eb-4be3-83aa-c73234f1c857","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":12.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 22:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"ddcefccd-c520-4cd2-aad6-165dd70d0cb2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":94.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 22:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 22:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 22:45:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 22:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"78848058-32eb-4be3-83aa-c73234f1c857","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":12.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 22:45:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"ddcefccd-c520-4cd2-aad6-165dd70d0cb2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":94.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 22:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 22:50:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 22:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 22:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"78848058-32eb-4be3-83aa-c73234f1c857","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":12.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 22:50:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"ddcefccd-c520-4cd2-aad6-165dd70d0cb2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":94.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 22:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 22:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 22:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 22:55:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"78848058-32eb-4be3-83aa-c73234f1c857","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":12.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 22:55:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"ddcefccd-c520-4cd2-aad6-165dd70d0cb2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":94.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 23:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 23:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 23:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 23:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"78848058-32eb-4be3-83aa-c73234f1c857","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":12.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 23:00:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"ddcefccd-c520-4cd2-aad6-165dd70d0cb2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":94.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 23:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 23:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 23:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 23:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"78848058-32eb-4be3-83aa-c73234f1c857","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":12.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 23:05:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"ddcefccd-c520-4cd2-aad6-165dd70d0cb2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":94.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 23:09:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"10feef3e-8e3e-42d0-91bc-4d9748122130","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918432660
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 23:09:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/10feef3e-8e3e-42d0-91bc-4d9748122130
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 23:09:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 23:09:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 10feef3e-8e3e-42d0-91bc-4d9748122130
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-09 23:09:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 23:09:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-09 23:09:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6284 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 23:09:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"10feef3e-8e3e-42d0-91bc-4d9748122130","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 23:09:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/10feef3e-8e3e-42d0-91bc-4d9748122130
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 23:09:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 23:09:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6284
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 23:09:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 23:09:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-09 23:09:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6284 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 23:09:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"10feef3e-8e3e-42d0-91bc-4d9748122130","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"output":62}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 23:09:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/10feef3e-8e3e-42d0-91bc-4d9748122130
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 23:09:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 23:09:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6284
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 23:09:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 23:09:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-09 23:09:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6284 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 23:10:04 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +918432660830 HTTP:200 response:{"status":"queued","message":"done","execution_id":"537d2d1a-6910-4b7a-94f8-7c89f48921ae","run_id":"537d2d1a-6910-4b7a-94f8-7c89f48921ae"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2321
2026-07-09 23:10:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"537d2d1a-6910-4b7a-94f8-7c89f48921ae","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 23:10:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/537d2d1a-6910-4b7a-94f8-7c89f48921ae
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 23:10:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 23:10:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 537d2d1a-6910-4b7a-94f8-7c89f48921ae
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-09 23:10:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918432660830"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 23:10:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-09 23:10:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6285 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 23:10:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"537d2d1a-6910-4b7a-94f8-7c89f48921ae","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 23:10:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/537d2d1a-6910-4b7a-94f8-7c89f48921ae
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 23:10:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 23:10:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6285
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 23:10:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918432660830"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 23:10:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-09 23:10:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6285 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 23:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 23:10:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 23:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 23:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"537d2d1a-6910-4b7a-94f8-7c89f48921ae","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 23:10:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"10feef3e-8e3e-42d0-91bc-4d9748122130","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 23:10:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"537d2d1a-6910-4b7a-94f8-7c89f48921ae","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-09 23:10:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/537d2d1a-6910-4b7a-94f8-7c89f48921ae
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-09 23:10:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: busy
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-09 23:10:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6285
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-09 23:10:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918432660830"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-09 23:10:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-09 23:10:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6285 | status: busy | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-09 23:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 23:15:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 23:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 23:15:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"537d2d1a-6910-4b7a-94f8-7c89f48921ae","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 23:15:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"10feef3e-8e3e-42d0-91bc-4d9748122130","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 23:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 23:20:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 23:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 23:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"537d2d1a-6910-4b7a-94f8-7c89f48921ae","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 23:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"10feef3e-8e3e-42d0-91bc-4d9748122130","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 23:25:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 23:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 23:25:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 23:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"537d2d1a-6910-4b7a-94f8-7c89f48921ae","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 23:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"10feef3e-8e3e-42d0-91bc-4d9748122130","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 23:30:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 23:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 23:30:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 23:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"537d2d1a-6910-4b7a-94f8-7c89f48921ae","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 23:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"10feef3e-8e3e-42d0-91bc-4d9748122130","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 23:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 23:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 23:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 23:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"537d2d1a-6910-4b7a-94f8-7c89f48921ae","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 23:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"10feef3e-8e3e-42d0-91bc-4d9748122130","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 23:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 23:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 23:40:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 23:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"537d2d1a-6910-4b7a-94f8-7c89f48921ae","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 23:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"10feef3e-8e3e-42d0-91bc-4d9748122130","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 23:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 23:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 23:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 23:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"537d2d1a-6910-4b7a-94f8-7c89f48921ae","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 23:45:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"10feef3e-8e3e-42d0-91bc-4d9748122130","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 23:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 23:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 23:50:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 23:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"537d2d1a-6910-4b7a-94f8-7c89f48921ae","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 23:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"10feef3e-8e3e-42d0-91bc-4d9748122130","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 23:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 23:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 23:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 23:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"537d2d1a-6910-4b7a-94f8-7c89f48921ae","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-09 23:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"10feef3e-8e3e-42d0-91bc-4d9748122130","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 00:00:05 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +918432660830 HTTP:200 response:{"status":"queued","message":"done","execution_id":"a577280c-76c4-48c4-80d5-be22d534805d","run_id":"a577280c-76c4-48c4-80d5-be22d534805d"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2321
2026-07-10 00:00:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a577280c-76c4-48c4-80d5-be22d534805d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 00:00:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a577280c-76c4-48c4-80d5-be22d534805d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 00:00:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 00:00:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: a577280c-76c4-48c4-80d5-be22d534805d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-10 00:00:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918432660830"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 00:00:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 00:00:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6286 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 00:00:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a577280c-76c4-48c4-80d5-be22d534805d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 00:00:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a577280c-76c4-48c4-80d5-be22d534805d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 00:00:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 00:00:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6286
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 00:00:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918432660830"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 00:00:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 00:00:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6286 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 00:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 00:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 00:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 00:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a577280c-76c4-48c4-80d5-be22d534805d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 00:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"10feef3e-8e3e-42d0-91bc-4d9748122130","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 00:00:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a577280c-76c4-48c4-80d5-be22d534805d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 00:00:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a577280c-76c4-48c4-80d5-be22d534805d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 00:00:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: no-answer
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 00:00:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6286
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 00:00:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918432660830"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 00:00:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 00:00:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6286 | status: no-answer | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 00:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 00:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 00:05:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 00:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a577280c-76c4-48c4-80d5-be22d534805d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 00:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"10feef3e-8e3e-42d0-91bc-4d9748122130","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 00:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 00:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 00:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 00:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a577280c-76c4-48c4-80d5-be22d534805d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 00:10:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"10feef3e-8e3e-42d0-91bc-4d9748122130","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 00:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 00:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 00:15:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 00:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a577280c-76c4-48c4-80d5-be22d534805d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 00:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"10feef3e-8e3e-42d0-91bc-4d9748122130","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 00:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 00:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 00:20:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 00:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a577280c-76c4-48c4-80d5-be22d534805d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 00:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"10feef3e-8e3e-42d0-91bc-4d9748122130","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 00:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 00:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 00:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 00:25:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a577280c-76c4-48c4-80d5-be22d534805d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 00:25:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"10feef3e-8e3e-42d0-91bc-4d9748122130","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 00:30:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 00:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 00:30:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 00:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a577280c-76c4-48c4-80d5-be22d534805d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 00:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"10feef3e-8e3e-42d0-91bc-4d9748122130","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 00:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 00:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 00:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 00:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a577280c-76c4-48c4-80d5-be22d534805d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 00:35:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"10feef3e-8e3e-42d0-91bc-4d9748122130","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 00:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 00:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 00:40:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 00:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a577280c-76c4-48c4-80d5-be22d534805d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 00:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"10feef3e-8e3e-42d0-91bc-4d9748122130","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 00:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 00:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 00:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 00:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a577280c-76c4-48c4-80d5-be22d534805d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 00:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"10feef3e-8e3e-42d0-91bc-4d9748122130","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 00:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 00:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 00:50:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 00:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a577280c-76c4-48c4-80d5-be22d534805d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 00:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"10feef3e-8e3e-42d0-91bc-4d9748122130","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 00:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 00:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 00:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 00:55:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a577280c-76c4-48c4-80d5-be22d534805d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 00:55:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"10feef3e-8e3e-42d0-91bc-4d9748122130","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 01:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 01:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 01:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 01:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a577280c-76c4-48c4-80d5-be22d534805d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 01:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"10feef3e-8e3e-42d0-91bc-4d9748122130","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 01:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 01:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 01:05:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 01:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a577280c-76c4-48c4-80d5-be22d534805d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 01:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"10feef3e-8e3e-42d0-91bc-4d9748122130","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 01:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 01:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 01:10:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 01:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a577280c-76c4-48c4-80d5-be22d534805d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 01:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"10feef3e-8e3e-42d0-91bc-4d9748122130","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 01:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 01:20:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 01:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 01:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a577280c-76c4-48c4-80d5-be22d534805d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 01:20:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"10feef3e-8e3e-42d0-91bc-4d9748122130","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 01:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 01:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 01:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 01:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a577280c-76c4-48c4-80d5-be22d534805d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 01:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"10feef3e-8e3e-42d0-91bc-4d9748122130","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 01:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 01:30:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 01:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 01:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a577280c-76c4-48c4-80d5-be22d534805d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 01:30:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"10feef3e-8e3e-42d0-91bc-4d9748122130","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 01:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 01:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 01:35:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 01:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a577280c-76c4-48c4-80d5-be22d534805d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 01:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"10feef3e-8e3e-42d0-91bc-4d9748122130","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 01:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 01:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 01:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 01:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a577280c-76c4-48c4-80d5-be22d534805d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 01:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"10feef3e-8e3e-42d0-91bc-4d9748122130","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 01:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 01:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 01:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 01:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a577280c-76c4-48c4-80d5-be22d534805d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 01:45:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"10feef3e-8e3e-42d0-91bc-4d9748122130","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 01:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 01:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 01:50:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 01:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a577280c-76c4-48c4-80d5-be22d534805d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 01:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"10feef3e-8e3e-42d0-91bc-4d9748122130","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 01:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 01:55:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 01:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 01:55:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a577280c-76c4-48c4-80d5-be22d534805d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 01:55:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"10feef3e-8e3e-42d0-91bc-4d9748122130","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 02:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 02:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 02:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 02:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a577280c-76c4-48c4-80d5-be22d534805d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 02:00:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"10feef3e-8e3e-42d0-91bc-4d9748122130","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 02:05:26 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 02:05:27 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 02:05:32 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 02:05:33 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a577280c-76c4-48c4-80d5-be22d534805d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 02:05:35 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"10feef3e-8e3e-42d0-91bc-4d9748122130","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 02:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 02:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 02:10:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 02:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a577280c-76c4-48c4-80d5-be22d534805d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 02:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"10feef3e-8e3e-42d0-91bc-4d9748122130","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 02:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 02:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 02:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 02:15:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a577280c-76c4-48c4-80d5-be22d534805d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 02:15:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"10feef3e-8e3e-42d0-91bc-4d9748122130","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 02:20:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 02:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 02:20:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 02:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a577280c-76c4-48c4-80d5-be22d534805d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 02:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"10feef3e-8e3e-42d0-91bc-4d9748122130","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 02:25:24 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 02:25:25 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 02:25:29 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 02:25:31 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a577280c-76c4-48c4-80d5-be22d534805d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 02:25:31 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"10feef3e-8e3e-42d0-91bc-4d9748122130","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 02:30:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 02:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 02:30:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 02:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a577280c-76c4-48c4-80d5-be22d534805d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 02:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"10feef3e-8e3e-42d0-91bc-4d9748122130","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 02:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 02:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 02:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 02:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a577280c-76c4-48c4-80d5-be22d534805d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 02:35:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"10feef3e-8e3e-42d0-91bc-4d9748122130","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 02:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 02:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 02:40:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 02:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a577280c-76c4-48c4-80d5-be22d534805d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 02:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"10feef3e-8e3e-42d0-91bc-4d9748122130","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 02:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 02:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 02:45:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 02:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a577280c-76c4-48c4-80d5-be22d534805d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 02:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"10feef3e-8e3e-42d0-91bc-4d9748122130","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 02:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 02:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 02:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 02:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a577280c-76c4-48c4-80d5-be22d534805d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 02:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"10feef3e-8e3e-42d0-91bc-4d9748122130","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 02:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 02:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 02:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 02:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a577280c-76c4-48c4-80d5-be22d534805d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 02:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"10feef3e-8e3e-42d0-91bc-4d9748122130","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 03:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 03:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 03:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 03:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a577280c-76c4-48c4-80d5-be22d534805d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 03:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"10feef3e-8e3e-42d0-91bc-4d9748122130","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 03:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 03:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 03:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 03:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a577280c-76c4-48c4-80d5-be22d534805d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 03:05:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"10feef3e-8e3e-42d0-91bc-4d9748122130","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 03:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 03:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 03:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 03:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a577280c-76c4-48c4-80d5-be22d534805d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 03:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"10feef3e-8e3e-42d0-91bc-4d9748122130","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 03:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 03:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 03:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 03:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a577280c-76c4-48c4-80d5-be22d534805d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 03:15:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"10feef3e-8e3e-42d0-91bc-4d9748122130","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 03:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 03:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 03:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 03:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a577280c-76c4-48c4-80d5-be22d534805d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 03:20:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"10feef3e-8e3e-42d0-91bc-4d9748122130","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 03:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 03:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 03:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 03:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a577280c-76c4-48c4-80d5-be22d534805d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 03:25:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"10feef3e-8e3e-42d0-91bc-4d9748122130","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 03:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 03:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 03:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 03:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a577280c-76c4-48c4-80d5-be22d534805d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 03:30:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"10feef3e-8e3e-42d0-91bc-4d9748122130","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 03:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 03:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 03:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 03:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a577280c-76c4-48c4-80d5-be22d534805d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 03:35:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"10feef3e-8e3e-42d0-91bc-4d9748122130","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 03:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 03:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 03:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 03:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"0bd3b2d3-c28a-4ac3-867a-af9f73dc9588","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":36.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 03:40:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"10feef3e-8e3e-42d0-91bc-4d9748122130","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 03:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 03:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 03:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 03:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"0bd3b2d3-c28a-4ac3-867a-af9f73dc9588","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":36.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 03:45:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"10feef3e-8e3e-42d0-91bc-4d9748122130","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 03:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 03:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 03:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 03:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"0e1eedfd-1142-42ae-a52f-fcd24ade27db","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":110.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 03:50:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"10feef3e-8e3e-42d0-91bc-4d9748122130","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 03:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 03:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 03:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 03:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"0e1eedfd-1142-42ae-a52f-fcd24ade27db","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":110.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 03:55:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"10feef3e-8e3e-42d0-91bc-4d9748122130","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 04:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 04:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 04:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 04:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"0e1eedfd-1142-42ae-a52f-fcd24ade27db","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":110.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 04:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"10feef3e-8e3e-42d0-91bc-4d9748122130","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 04:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 04:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 04:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 04:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"0e1eedfd-1142-42ae-a52f-fcd24ade27db","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":110.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 04:05:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"10feef3e-8e3e-42d0-91bc-4d9748122130","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 04:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 04:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 04:15:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 04:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"0e1eedfd-1142-42ae-a52f-fcd24ade27db","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":110.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 04:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"10feef3e-8e3e-42d0-91bc-4d9748122130","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 04:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 04:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 04:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 04:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"0e1eedfd-1142-42ae-a52f-fcd24ade27db","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":110.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 04:20:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"10feef3e-8e3e-42d0-91bc-4d9748122130","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 04:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 04:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 04:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 04:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"0e1eedfd-1142-42ae-a52f-fcd24ade27db","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":110.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 04:25:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"10feef3e-8e3e-42d0-91bc-4d9748122130","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 04:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 04:35:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 04:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 04:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"0e1eedfd-1142-42ae-a52f-fcd24ade27db","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":110.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 04:35:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"10feef3e-8e3e-42d0-91bc-4d9748122130","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 04:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 04:40:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 04:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 04:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"0e1eedfd-1142-42ae-a52f-fcd24ade27db","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":110.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 04:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"10feef3e-8e3e-42d0-91bc-4d9748122130","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 04:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 04:45:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 04:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 04:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"0e1eedfd-1142-42ae-a52f-fcd24ade27db","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":110.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 04:45:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"10feef3e-8e3e-42d0-91bc-4d9748122130","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 04:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 04:50:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 04:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 04:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"0e1eedfd-1142-42ae-a52f-fcd24ade27db","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":110.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 04:50:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"10feef3e-8e3e-42d0-91bc-4d9748122130","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 04:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 04:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 04:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 04:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"0e1eedfd-1142-42ae-a52f-fcd24ade27db","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":110.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 04:55:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"10feef3e-8e3e-42d0-91bc-4d9748122130","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 05:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 05:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 05:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 05:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"0e1eedfd-1142-42ae-a52f-fcd24ade27db","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":110.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 05:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"10feef3e-8e3e-42d0-91bc-4d9748122130","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 05:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 05:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 05:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 05:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"0e1eedfd-1142-42ae-a52f-fcd24ade27db","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":110.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 05:05:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"10feef3e-8e3e-42d0-91bc-4d9748122130","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 05:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 05:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 05:10:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 05:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"0e1eedfd-1142-42ae-a52f-fcd24ade27db","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":110.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 05:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"10feef3e-8e3e-42d0-91bc-4d9748122130","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 05:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 05:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 05:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 05:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"0e1eedfd-1142-42ae-a52f-fcd24ade27db","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":110.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 05:15:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"10feef3e-8e3e-42d0-91bc-4d9748122130","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 05:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 05:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 05:20:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 05:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"0e1eedfd-1142-42ae-a52f-fcd24ade27db","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":110.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 05:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"10feef3e-8e3e-42d0-91bc-4d9748122130","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 05:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 05:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 05:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 05:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"0e1eedfd-1142-42ae-a52f-fcd24ade27db","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":110.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 05:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"10feef3e-8e3e-42d0-91bc-4d9748122130","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 05:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 05:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 05:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 05:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"0e1eedfd-1142-42ae-a52f-fcd24ade27db","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":110.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 05:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"10feef3e-8e3e-42d0-91bc-4d9748122130","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 05:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 05:35:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 05:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 05:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"0e1eedfd-1142-42ae-a52f-fcd24ade27db","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":110.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 05:35:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"10feef3e-8e3e-42d0-91bc-4d9748122130","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 05:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 05:50:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 05:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 05:50:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"0e1eedfd-1142-42ae-a52f-fcd24ade27db","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":110.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 05:50:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"10feef3e-8e3e-42d0-91bc-4d9748122130","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 05:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 05:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 05:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 05:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"0e1eedfd-1142-42ae-a52f-fcd24ade27db","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":110.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 05:55:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"10feef3e-8e3e-42d0-91bc-4d9748122130","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 06:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 06:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 06:00:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 06:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"0e1eedfd-1142-42ae-a52f-fcd24ade27db","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":110.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 06:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"10feef3e-8e3e-42d0-91bc-4d9748122130","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 06:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 06:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 06:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 06:05:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"0e1eedfd-1142-42ae-a52f-fcd24ade27db","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":110.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 06:05:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"10feef3e-8e3e-42d0-91bc-4d9748122130","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 06:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 06:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 06:10:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 06:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1a59464e-0c43-4e50-8e61-11415f4fb1eb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":58.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 06:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"10feef3e-8e3e-42d0-91bc-4d9748122130","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 06:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 06:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 06:15:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 06:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1a59464e-0c43-4e50-8e61-11415f4fb1eb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":58.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 06:15:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"10feef3e-8e3e-42d0-91bc-4d9748122130","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 06:20:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 06:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 06:20:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 06:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1a59464e-0c43-4e50-8e61-11415f4fb1eb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":58.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 06:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"10feef3e-8e3e-42d0-91bc-4d9748122130","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 06:25:50 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 06:25:51 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 06:25:56 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 06:25:57 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1a59464e-0c43-4e50-8e61-11415f4fb1eb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":58.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 06:25:59 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"10feef3e-8e3e-42d0-91bc-4d9748122130","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 06:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 06:35:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 06:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 06:35:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1a59464e-0c43-4e50-8e61-11415f4fb1eb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":58.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 06:35:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"10feef3e-8e3e-42d0-91bc-4d9748122130","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 06:40:24 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 06:40:25 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 06:40:29 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 06:40:30 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1a59464e-0c43-4e50-8e61-11415f4fb1eb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":58.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 06:40:31 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"10feef3e-8e3e-42d0-91bc-4d9748122130","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 06:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 06:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 06:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 06:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1a59464e-0c43-4e50-8e61-11415f4fb1eb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":58.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 06:45:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"10feef3e-8e3e-42d0-91bc-4d9748122130","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 06:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 06:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 06:50:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 06:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1a59464e-0c43-4e50-8e61-11415f4fb1eb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":58.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 06:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"10feef3e-8e3e-42d0-91bc-4d9748122130","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 06:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 06:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 06:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 06:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1a59464e-0c43-4e50-8e61-11415f4fb1eb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":58.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 06:55:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"10feef3e-8e3e-42d0-91bc-4d9748122130","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 07:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 07:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 07:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 07:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1a59464e-0c43-4e50-8e61-11415f4fb1eb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":58.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 07:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"10feef3e-8e3e-42d0-91bc-4d9748122130","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 07:05:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 07:05:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 07:05:25 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 07:05:26 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1a59464e-0c43-4e50-8e61-11415f4fb1eb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":58.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 07:05:27 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"10feef3e-8e3e-42d0-91bc-4d9748122130","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 07:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 07:10:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 07:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 07:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1a59464e-0c43-4e50-8e61-11415f4fb1eb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":58.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 07:10:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"10feef3e-8e3e-42d0-91bc-4d9748122130","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 07:15:27 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 07:15:28 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 07:15:33 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 07:15:34 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1a59464e-0c43-4e50-8e61-11415f4fb1eb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":58.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 07:15:36 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"10feef3e-8e3e-42d0-91bc-4d9748122130","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 07:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 07:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 07:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 07:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1a59464e-0c43-4e50-8e61-11415f4fb1eb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":58.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 07:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"10feef3e-8e3e-42d0-91bc-4d9748122130","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 07:25:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 07:25:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 07:25:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 07:25:21 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1a59464e-0c43-4e50-8e61-11415f4fb1eb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":58.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 07:25:22 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"10feef3e-8e3e-42d0-91bc-4d9748122130","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 07:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 07:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 07:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 07:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1a59464e-0c43-4e50-8e61-11415f4fb1eb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":58.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 07:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"10feef3e-8e3e-42d0-91bc-4d9748122130","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 07:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 07:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 07:35:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 07:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1a59464e-0c43-4e50-8e61-11415f4fb1eb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":58.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 07:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"10feef3e-8e3e-42d0-91bc-4d9748122130","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 07:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 07:40:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 07:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 07:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1a59464e-0c43-4e50-8e61-11415f4fb1eb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":58.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 07:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"10feef3e-8e3e-42d0-91bc-4d9748122130","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 07:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 07:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 07:45:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 07:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1a59464e-0c43-4e50-8e61-11415f4fb1eb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":58.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 07:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"10feef3e-8e3e-42d0-91bc-4d9748122130","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 07:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 07:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 07:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 07:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1a59464e-0c43-4e50-8e61-11415f4fb1eb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":58.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 07:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"10feef3e-8e3e-42d0-91bc-4d9748122130","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 07:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 07:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 07:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 07:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1a59464e-0c43-4e50-8e61-11415f4fb1eb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":58.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 07:55:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"10feef3e-8e3e-42d0-91bc-4d9748122130","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 07:56:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"affb8e60-62e8-49c3-94e2-1b730390b1cb","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918949498
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 07:56:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/affb8e60-62e8-49c3-94e2-1b730390b1cb
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 07:56:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 07:56:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: affb8e60-62e8-49c3-94e2-1b730390b1cb
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-10 07:56:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 07:56:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 07:56:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6287 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 07:57:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"affb8e60-62e8-49c3-94e2-1b730390b1cb","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 07:57:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/affb8e60-62e8-49c3-94e2-1b730390b1cb
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 07:57:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 07:57:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6287
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 07:57:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 07:57:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 07:57:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6287 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 07:57:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"affb8e60-62e8-49c3-94e2-1b730390b1cb","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":592,"output":57}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 07:57:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/affb8e60-62e8-49c3-94e2-1b730390b1cb
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 07:57:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 07:57:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6287
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 07:57:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 07:57:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 07:57:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6287 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 08:00:04 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +918949498947 HTTP:200 response:{"status":"queued","message":"done","execution_id":"c576fdf6-e157-4c6f-8e6b-1143b31eea5f","run_id":"c576fdf6-e157-4c6f-8e6b-1143b31eea5f"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2321
2026-07-10 08:00:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c576fdf6-e157-4c6f-8e6b-1143b31eea5f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 08:00:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c576fdf6-e157-4c6f-8e6b-1143b31eea5f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 08:00:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 08:00:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: c576fdf6-e157-4c6f-8e6b-1143b31eea5f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-10 08:00:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918949498947"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 08:00:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 08:00:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6288 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 08:00:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c576fdf6-e157-4c6f-8e6b-1143b31eea5f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 08:00:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c576fdf6-e157-4c6f-8e6b-1143b31eea5f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 08:00:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 08:00:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6288
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 08:00:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918949498947"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 08:00:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 08:00:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6288 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 08:00:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c576fdf6-e157-4c6f-8e6b-1143b31eea5f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 08:00:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c576fdf6-e157-4c6f-8e6b-1143b31eea5f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 08:00:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 08:00:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6288
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 08:00:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918949498947"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 08:00:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 08:00:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6288 | status: in-progress | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 08:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 08:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 08:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 08:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"c576fdf6-e157-4c6f-8e6b-1143b31eea5f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 08:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"affb8e60-62e8-49c3-94e2-1b730390b1cb","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":592,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 08:00:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c576fdf6-e157-4c6f-8e6b-1143b31eea5f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0.13,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 08:00:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c576fdf6-e157-4c6f-8e6b-1143b31eea5f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 08:00:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 08:00:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6288
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 08:00:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918949498947"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 08:00:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:637
2026-07-10 08:00:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6288 | status: call-disconnected | ivr_option: No input | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 08:00:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c576fdf6-e157-4c6f-8e6b-1143b31eea5f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":9,"total_cost":3,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u093
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 08:00:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c576fdf6-e157-4c6f-8e6b-1143b31eea5f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 08:00:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 08:00:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6288
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 08:00:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918949498947"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 08:00:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:637
2026-07-10 08:00:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6288 | status: completed | ivr_option: No input | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 08:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 08:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 08:05:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 08:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"c576fdf6-e157-4c6f-8e6b-1143b31eea5f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 08:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"affb8e60-62e8-49c3-94e2-1b730390b1cb","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":592,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 08:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 08:10:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 08:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 08:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"c576fdf6-e157-4c6f-8e6b-1143b31eea5f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 08:10:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"affb8e60-62e8-49c3-94e2-1b730390b1cb","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":592,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 08:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 08:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 08:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 08:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"c576fdf6-e157-4c6f-8e6b-1143b31eea5f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 08:15:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"affb8e60-62e8-49c3-94e2-1b730390b1cb","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":592,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 08:20:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 08:20:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 08:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 08:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"3145a090-63d9-4b70-abcf-6463c0505310","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":10.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":true,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 08:20:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"affb8e60-62e8-49c3-94e2-1b730390b1cb","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":592,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 08:25:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 08:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 08:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 08:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"3145a090-63d9-4b70-abcf-6463c0505310","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":10.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":true,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 08:25:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"affb8e60-62e8-49c3-94e2-1b730390b1cb","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":592,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 08:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 08:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 08:30:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 08:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"32adb593-ebdd-4cbe-b77e-086bf61e2a9d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":11.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":true,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 08:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"32e66121-93ab-414e-afee-a5750b2ea5d3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":262.0,"total_cost":27.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 08:39:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"f9cb606c-b0bb-45a1-939b-55afa3298011","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918696474
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 08:39:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/f9cb606c-b0bb-45a1-939b-55afa3298011
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 08:39:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 08:39:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: f9cb606c-b0bb-45a1-939b-55afa3298011
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-10 08:39:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 08:39:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 08:39:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6289 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 08:39:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"f9cb606c-b0bb-45a1-939b-55afa3298011","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 08:39:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/f9cb606c-b0bb-45a1-939b-55afa3298011
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 08:39:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 08:39:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6289
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 08:39:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"9d142b4a-2235-4d79-abf5-27217bb6eb13","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918696474813","ivr_completed_at":"2026-07-10T03:09:16.732098"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 08:39:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 08:39:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6289 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 08:39:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"f9cb606c-b0bb-45a1-939b-55afa3298011","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 08:39:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/f9cb606c-b0bb-45a1-939b-55afa3298011
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 08:39:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 08:39:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6289
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 08:39:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"9d142b4a-2235-4d79-abf5-27217bb6eb13","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918696474813","ivr_completed_at":"2026-07-10T03:09:16.732098"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 08:39:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 08:39:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6289 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 08:39:41 [13.203.39.153][-][-][info][bolna] [knowledge][warn] No match found for "<span class="hl">Somay Madhav</span>"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1795
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1870
2026-07-10 08:39:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"f9cb606c-b0bb-45a1-939b-55afa3298011","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":5.87,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 08:39:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/f9cb606c-b0bb-45a1-939b-55afa3298011
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 08:39:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 08:39:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6289
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 08:39:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"9d142b4a-2235-4d79-abf5-27217bb6eb13","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918696474813","ivr_completed_at":"2026-07-10T03:09:16.732098"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 08:39:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 08:39:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6289 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 08:39:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"f9cb606c-b0bb-45a1-939b-55afa3298011","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":48,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u0928
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 08:39:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/f9cb606c-b0bb-45a1-939b-55afa3298011
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 08:39:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 08:39:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6289
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 08:39:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"9d142b4a-2235-4d79-abf5-27217bb6eb13","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918696474813","ivr_completed_at":"2026-07-10T03:09:16.732098"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 08:39:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 08:39:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-10 08:39:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6289 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 08:40:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"96bf5713-7f6e-43d4-97d4-bd571638f2fd","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917976624
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 08:40:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/96bf5713-7f6e-43d4-97d4-bd571638f2fd
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 08:40:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 08:40:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 96bf5713-7f6e-43d4-97d4-bd571638f2fd
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-10 08:40:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 08:40:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 08:40:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6290 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 08:40:36 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +917976624677 HTTP:200 response:{"status":"queued","message":"done","execution_id":"7bac6ac0-fb7a-43cb-b5cc-ed65d25808a0","run_id":"7bac6ac0-fb7a-43cb-b5cc-ed65d25808a0"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2321
2026-07-10 08:40:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7bac6ac0-fb7a-43cb-b5cc-ed65d25808a0","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 08:40:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/7bac6ac0-fb7a-43cb-b5cc-ed65d25808a0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 08:40:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 08:40:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 7bac6ac0-fb7a-43cb-b5cc-ed65d25808a0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-10 08:40:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917976624677"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 08:40:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 08:40:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6291 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 08:40:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7bac6ac0-fb7a-43cb-b5cc-ed65d25808a0","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 08:40:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/7bac6ac0-fb7a-43cb-b5cc-ed65d25808a0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 08:40:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 08:40:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6291
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 08:40:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917976624677"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 08:40:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 08:40:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6291 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 08:40:36 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 08:40:37 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 08:40:42 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 08:40:43 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7bac6ac0-fb7a-43cb-b5cc-ed65d25808a0","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 08:40:44 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"96bf5713-7f6e-43d4-97d4-bd571638f2fd","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{},"cost_breakdown":null,"extracted_data":null,"summary":
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 08:40:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"96bf5713-7f6e-43d4-97d4-bd571638f2fd","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 08:40:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/96bf5713-7f6e-43d4-97d4-bd571638f2fd
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 08:40:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 08:40:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6290
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 08:40:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"2990cf7f-a276-45b5-81be-382c0ed9bb2e","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917976624677","ivr_completed_at":"2026-07-10T03:10:47.915313"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 08:40:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 08:40:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6290 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 08:40:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"96bf5713-7f6e-43d4-97d4-bd571638f2fd","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 08:40:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/96bf5713-7f6e-43d4-97d4-bd571638f2fd
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 08:40:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 08:40:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6290
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 08:40:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"2990cf7f-a276-45b5-81be-382c0ed9bb2e","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917976624677","ivr_completed_at":"2026-07-10T03:10:47.915313"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 08:40:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 08:40:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6290 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 08:40:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"96bf5713-7f6e-43d4-97d4-bd571638f2fd","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0.1,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\n","usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voi
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 08:40:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/96bf5713-7f6e-43d4-97d4-bd571638f2fd
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 08:40:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 08:40:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6290
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 08:40:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"2990cf7f-a276-45b5-81be-382c0ed9bb2e","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917976624677","ivr_completed_at":"2026-07-10T03:10:47.915313"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 08:40:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 08:40:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6290 | status: call-disconnected | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 08:40:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7bac6ac0-fb7a-43cb-b5cc-ed65d25808a0","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 08:40:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/7bac6ac0-fb7a-43cb-b5cc-ed65d25808a0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 08:40:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: busy
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 08:40:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6291
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 08:40:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917976624677"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 08:40:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 08:40:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6291 | status: busy | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 08:40:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"96bf5713-7f6e-43d4-97d4-bd571638f2fd","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":26,"total_cost":3,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\n","usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 08:40:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/96bf5713-7f6e-43d4-97d4-bd571638f2fd
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 08:40:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 08:40:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6290
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 08:40:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"2990cf7f-a276-45b5-81be-382c0ed9bb2e","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917976624677","ivr_completed_at":"2026-07-10T03:10:47.915313"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 08:40:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 08:40:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6290 | status: completed | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 08:42:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2fd4a0e0-55dd-4f8e-862b-f1c13a1570a0","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919660658
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 08:42:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/2fd4a0e0-55dd-4f8e-862b-f1c13a1570a0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 08:42:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 08:42:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 2fd4a0e0-55dd-4f8e-862b-f1c13a1570a0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-10 08:42:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 08:42:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 08:42:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6292 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 08:42:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2fd4a0e0-55dd-4f8e-862b-f1c13a1570a0","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 08:42:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/2fd4a0e0-55dd-4f8e-862b-f1c13a1570a0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 08:42:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 08:42:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6292
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 08:42:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 08:42:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 08:42:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6292 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 08:42:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ad00a20e-cb51-433e-aba1-d2b937352508","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919660658
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 08:42:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/ad00a20e-cb51-433e-aba1-d2b937352508
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 08:42:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 08:42:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: ad00a20e-cb51-433e-aba1-d2b937352508
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-10 08:42:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 08:42:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 08:42:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6293 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 08:42:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4a2f9389-db00-428e-b76b-cbd1163bf3cc","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917062660
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 08:42:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/4a2f9389-db00-428e-b76b-cbd1163bf3cc
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 08:42:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 08:42:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 4a2f9389-db00-428e-b76b-cbd1163bf3cc
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-10 08:42:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 08:42:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 08:42:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6294 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 08:42:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ad00a20e-cb51-433e-aba1-d2b937352508","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 08:42:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/ad00a20e-cb51-433e-aba1-d2b937352508
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 08:42:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 08:42:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6293
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 08:42:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"8a968c55-088f-4693-8c11-6316ce454c84","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919660658373","ivr_completed_at":"2026-07-10T03:12:36.569391"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 08:42:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 08:42:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6293 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 08:42:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ad00a20e-cb51-433e-aba1-d2b937352508","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 08:42:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/ad00a20e-cb51-433e-aba1-d2b937352508
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 08:42:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 08:42:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6293
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 08:42:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"8a968c55-088f-4693-8c11-6316ce454c84","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919660658373","ivr_completed_at":"2026-07-10T03:12:36.569391"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 08:42:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 08:42:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6293 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 08:42:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2fd4a0e0-55dd-4f8e-862b-f1c13a1570a0","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":594,"output":61}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 08:42:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/2fd4a0e0-55dd-4f8e-862b-f1c13a1570a0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 08:42:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 08:42:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6292
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 08:42:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 08:42:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 08:42:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6292 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 08:42:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4a2f9389-db00-428e-b76b-cbd1163bf3cc","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 08:42:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/4a2f9389-db00-428e-b76b-cbd1163bf3cc
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 08:42:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 08:42:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6294
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 08:42:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"a3df6b0a-0248-4ff2-bb91-38b6ac2d5241","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917062660000","ivr_completed_at":"2026-07-10T03:12:48.114209"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 08:42:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 08:42:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6294 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 08:42:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4a2f9389-db00-428e-b76b-cbd1163bf3cc","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 08:42:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/4a2f9389-db00-428e-b76b-cbd1163bf3cc
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 08:42:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 08:42:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6294
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 08:42:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"a3df6b0a-0248-4ff2-bb91-38b6ac2d5241","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917062660000","ivr_completed_at":"2026-07-10T03:12:48.114209"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 08:42:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 08:42:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6294 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 08:43:06 [13.203.39.153][-][-][info][bolna] [knowledge][warn] No match found for "<span class="hl">Sonal Gupta</span>"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1795
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1870
2026-07-10 08:43:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"8eaa3c6d-c521-4f03-8abf-4af8c106ec7f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+916375964
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 08:43:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/8eaa3c6d-c521-4f03-8abf-4af8c106ec7f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 08:43:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 08:43:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 8eaa3c6d-c521-4f03-8abf-4af8c106ec7f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-10 08:43:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 08:43:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 08:43:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6295 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 08:43:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ad00a20e-cb51-433e-aba1-d2b937352508","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":7.13,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u0905\u092e\u0930\u094d\u091c\u093f\u092f\u092e \u0938\u092e\u0928 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 08:43:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/ad00a20e-cb51-433e-aba1-d2b937352508
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 08:43:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 08:43:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6293
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 08:43:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"8a968c55-088f-4693-8c11-6316ce454c84","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919660658373","ivr_completed_at":"2026-07-10T03:12:36.569391"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 08:43:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 08:43:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6293 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 08:43:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ad00a20e-cb51-433e-aba1-d2b937352508","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":61,"total_cost":9,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u0905\u092e\u0930\u094d\u091c\u093f\u092f\u092e \u0938\u092e\u0928 \u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 08:43:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/ad00a20e-cb51-433e-aba1-d2b937352508
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 08:43:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 08:43:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6293
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 08:43:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"8a968c55-088f-4693-8c11-6316ce454c84","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919660658373","ivr_completed_at":"2026-07-10T03:12:36.569391"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 08:43:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 08:43:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-10 08:43:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6293 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 08:43:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"8eaa3c6d-c521-4f03-8abf-4af8c106ec7f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 08:43:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/8eaa3c6d-c521-4f03-8abf-4af8c106ec7f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 08:43:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 08:43:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6295
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 08:43:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"a4b14221-3411-4f51-ad13-196b985e56c5","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+916375964748","ivr_completed_at":"2026-07-10T03:13:30.666702"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 08:43:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 08:43:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6295 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 08:43:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"8eaa3c6d-c521-4f03-8abf-4af8c106ec7f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 08:43:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/8eaa3c6d-c521-4f03-8abf-4af8c106ec7f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 08:43:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 08:43:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6295
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 08:43:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"a4b14221-3411-4f51-ad13-196b985e56c5","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+916375964748","ivr_completed_at":"2026-07-10T03:13:30.666702"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 08:43:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 08:43:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6295 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 08:43:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"3ddf652c-accb-48e2-b2fa-d9c22db27491","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917976624
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 08:43:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/3ddf652c-accb-48e2-b2fa-d9c22db27491
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 08:43:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 08:43:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 3ddf652c-accb-48e2-b2fa-d9c22db27491
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-10 08:43:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 08:43:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 08:43:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6296 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 08:43:44 [13.203.39.153][-][-][info][bolna] [knowledge][working] Direct name match "<span class="hl">Arun Sharma</span>" → Dr. Arun Sharma
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1576
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1870
2026-07-10 08:43:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"840c65a3-c3aa-4093-8af5-bf57e6377efc","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918005730
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 08:43:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/840c65a3-c3aa-4093-8af5-bf57e6377efc
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 08:43:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 08:43:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 840c65a3-c3aa-4093-8af5-bf57e6377efc
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-10 08:43:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 08:43:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 08:43:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6297 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 08:43:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"3ddf652c-accb-48e2-b2fa-d9c22db27491","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 08:43:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/3ddf652c-accb-48e2-b2fa-d9c22db27491
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 08:43:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 08:43:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6296
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 08:43:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"6ee90501-1cbf-4689-9b7f-b0e1190c16fe","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917976624677","ivr_completed_at":"2026-07-10T03:13:49.184451"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 08:43:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 08:43:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6296 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 08:43:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"3ddf652c-accb-48e2-b2fa-d9c22db27491","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 08:43:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/3ddf652c-accb-48e2-b2fa-d9c22db27491
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 08:43:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 08:43:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6296
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 08:43:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"6ee90501-1cbf-4689-9b7f-b0e1190c16fe","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917976624677","ivr_completed_at":"2026-07-10T03:13:49.184451"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 08:43:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 08:43:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6296 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 08:44:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4a2f9389-db00-428e-b76b-cbd1163bf3cc","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":9.01,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0906\u092a\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 08:44:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/4a2f9389-db00-428e-b76b-cbd1163bf3cc
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 08:44:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 08:44:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6294
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 08:44:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"a3df6b0a-0248-4ff2-bb91-38b6ac2d5241","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917062660000","ivr_completed_at":"2026-07-10T03:12:48.114209"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 08:44:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 08:44:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6294 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 08:44:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"840c65a3-c3aa-4093-8af5-bf57e6377efc","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 08:44:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/840c65a3-c3aa-4093-8af5-bf57e6377efc
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 08:44:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 08:44:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6297
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 08:44:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"53391994-a908-4cb3-977e-07033090f6d3","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918005730057","ivr_completed_at":"2026-07-10T03:14:06.472621"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 08:44:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 08:44:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6297 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 08:44:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"840c65a3-c3aa-4093-8af5-bf57e6377efc","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 08:44:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/840c65a3-c3aa-4093-8af5-bf57e6377efc
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 08:44:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 08:44:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6297
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 08:44:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"53391994-a908-4cb3-977e-07033090f6d3","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918005730057","ivr_completed_at":"2026-07-10T03:14:06.472621"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 08:44:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 08:44:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6297 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 08:44:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4a2f9389-db00-428e-b76b-cbd1163bf3cc","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":93,"total_cost":12,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0906\u092a\u091
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 08:44:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/4a2f9389-db00-428e-b76b-cbd1163bf3cc
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 08:44:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 08:44:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6294
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 08:44:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"a3df6b0a-0248-4ff2-bb91-38b6ac2d5241","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917062660000","ivr_completed_at":"2026-07-10T03:12:48.114209"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 08:44:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 08:44:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-10 08:44:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6294 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 08:44:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"3ddf652c-accb-48e2-b2fa-d9c22db27491","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":5.16,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0906\u092a\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 08:44:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/3ddf652c-accb-48e2-b2fa-d9c22db27491
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 08:44:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 08:44:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6296
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 08:44:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"6ee90501-1cbf-4689-9b7f-b0e1190c16fe","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917976624677","ivr_completed_at":"2026-07-10T03:13:49.184451"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 08:44:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 08:44:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6296 | status: call-disconnected | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 08:44:22 [13.203.39.153][-][-][info][bolna] [Bolna findDoctors] Alias match 'obstetrics' → 'Obstetrics & Gynaecology'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1654
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1870
2026-07-10 08:44:22 [13.203.39.153][-][-][info][bolna] [knowledge][working] Alias resolved "<span class="hl">obstetrics</span>" → Obstetrics & Gynaecology
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1655
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1870
2026-07-10 08:44:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"f5f0acda-1b30-4f4f-9634-7e7e8b009c8a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917976624
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 08:44:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/f5f0acda-1b30-4f4f-9634-7e7e8b009c8a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 08:44:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 08:44:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: f5f0acda-1b30-4f4f-9634-7e7e8b009c8a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-10 08:44:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 08:44:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 08:44:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6298 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 08:44:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"3ddf652c-accb-48e2-b2fa-d9c22db27491","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":46,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0906\u092a\u0915
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 08:44:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/3ddf652c-accb-48e2-b2fa-d9c22db27491
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 08:44:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 08:44:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6296
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 08:44:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"6ee90501-1cbf-4689-9b7f-b0e1190c16fe","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917976624677","ivr_completed_at":"2026-07-10T03:13:49.184451"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 08:44:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 08:44:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-10 08:44:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6296 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 08:44:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"8eaa3c6d-c521-4f03-8abf-4af8c106ec7f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":12.72,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  doctor \u0905\u0930\u0941\u0923 \u0936\u0930\u094d\u092e\u093e \u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 08:44:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/8eaa3c6d-c521-4f03-8abf-4af8c106ec7f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 08:44:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 08:44:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6295
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 08:44:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"a4b14221-3411-4f51-ad13-196b985e56c5","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+916375964748","ivr_completed_at":"2026-07-10T03:13:30.666702"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 08:44:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 08:44:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-10 08:44:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6295 | status: call-disconnected | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 08:44:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"f5f0acda-1b30-4f4f-9634-7e7e8b009c8a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 08:44:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/f5f0acda-1b30-4f4f-9634-7e7e8b009c8a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 08:44:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 08:44:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6298
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 08:44:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"c1c981f8-d102-46b2-a2a6-6a5632dbb298","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917976624677","ivr_completed_at":"2026-07-10T03:14:50.749350"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 08:44:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 08:44:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6298 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 08:44:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"f5f0acda-1b30-4f4f-9634-7e7e8b009c8a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 08:44:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/f5f0acda-1b30-4f4f-9634-7e7e8b009c8a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 08:44:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 08:44:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6298
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 08:44:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"c1c981f8-d102-46b2-a2a6-6a5632dbb298","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917976624677","ivr_completed_at":"2026-07-10T03:14:50.749350"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 08:44:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 08:44:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6298 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 08:44:56 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Received — doctor: 'Dr. Toshi Agarwal', date: 'आज', preferred_time: '10:00 AM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:115
2026-07-10 08:44:56 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Resolved date: '2026-07-10'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:127
2026-07-10 08:44:56 [13.203.39.153][-][-][info][bolna] [knowledge][working] Direct name match "<span class="hl">Dr. Toshi Agarwal</span>" → Dr. Toshi Agarwal
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1576
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:161
2026-07-10 08:44:56 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Search 'Dr. Toshi Agarwal' → 1 found: Dr. Toshi Agarwal
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:163
2026-07-10 08:44:56 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Preferred time '10:00 AM' → '10:00 AM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:235
2026-07-10 08:45:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"8eaa3c6d-c521-4f03-8abf-4af8c106ec7f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":88,"total_cost":9,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  doctor \u0905\u0930\u0941\u0923 \u0936\u0930\u094d\u092e\u093e \u0915\
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 08:45:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/8eaa3c6d-c521-4f03-8abf-4af8c106ec7f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 08:45:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 08:45:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6295
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 08:45:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6295 | status: completed | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 08:45:08 [13.203.39.153][-][-][info][bolna] [Bolna Book] name: 'Premvena', phone: '8005730057', doctor_id: 4, date: '2026-07-10', time: '10:00 AM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:321
2026-07-10 08:45:08 [13.203.39.153][-][-][info][bolna] [Bolna Book] Time '10:00 AM' → '10:00 AM' → '10:00'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:346
2026-07-10 08:45:13 [13.203.39.153][-][-][info][bolna] [escalation][alert] <span class="red">SMS delivery failed</span> — connection error
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/SmsService.php:240
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/SmsService.php:115
2026-07-10 08:45:13 [13.203.39.153][-][-][info][bolna] [Bolna Book] Booked FBX-7AF548 — Premvena with Dr. Toshi Agarwal on 2026-07-10 at 10:00 AM
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:388
2026-07-10 08:45:13 [13.203.39.153][-][-][info][bolna] [inbound][working] Booked <span class="hl">FBX-7AF548</span> — Dr. Toshi Agarwal on 10 Jul 10:00 AM
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:394
2026-07-10 08:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 08:45:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 08:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 08:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7bac6ac0-fb7a-43cb-b5cc-ed65d25808a0","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 08:45:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"8eaa3c6d-c521-4f03-8abf-4af8c106ec7f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":88.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 08:45:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"f5f0acda-1b30-4f4f-9634-7e7e8b009c8a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":5.03,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser: emergency \u0939\u094b\nuser:  emergency hospital \u0935\u0948\u0936\
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 08:45:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/f5f0acda-1b30-4f4f-9634-7e7e8b009c8a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 08:45:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 08:45:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6298
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 08:45:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"c1c981f8-d102-46b2-a2a6-6a5632dbb298","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917976624677","ivr_completed_at":"2026-07-10T03:14:50.749350"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 08:45:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 08:45:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6298 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 08:45:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"840c65a3-c3aa-4093-8af5-bf57e6377efc","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":15.56,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  appointment  gynec daughter\nassistant: \u091c\u0940, \u092e\u0948\
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 08:45:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/840c65a3-c3aa-4093-8af5-bf57e6377efc
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 08:45:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 08:45:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6297
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 08:45:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"53391994-a908-4cb3-977e-07033090f6d3","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918005730057","ivr_completed_at":"2026-07-10T03:14:06.472621"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 08:45:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 08:45:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-10 08:45:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6297 | status: call-disconnected | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 08:45:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"f5f0acda-1b30-4f4f-9634-7e7e8b009c8a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":62,"total_cost":9,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser: emergency \u0939\u094b\nuser:  emergency hospital \u0935\u0948\u0936\u0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 08:45:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/f5f0acda-1b30-4f4f-9634-7e7e8b009c8a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 08:45:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 08:45:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6298
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 08:45:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"c1c981f8-d102-46b2-a2a6-6a5632dbb298","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917976624677","ivr_completed_at":"2026-07-10T03:14:50.749350"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 08:45:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 08:45:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-10 08:45:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6298 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 08:45:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"840c65a3-c3aa-4093-8af5-bf57e6377efc","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":116,"total_cost":12,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  appointment  gynec daughter\nassistant: \u091c\u0940, \u092e\u0948\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 08:45:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/840c65a3-c3aa-4093-8af5-bf57e6377efc
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 08:45:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 08:45:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6297
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 08:45:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6297 | status: completed | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 08:50:04 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919660658373 HTTP:200 response:{"status":"queued","message":"done","execution_id":"e1161248-7dee-46fe-88ee-d57e5201eed4","run_id":"e1161248-7dee-46fe-88ee-d57e5201eed4"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2321
2026-07-10 08:50:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e1161248-7dee-46fe-88ee-d57e5201eed4","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 08:50:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e1161248-7dee-46fe-88ee-d57e5201eed4
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 08:50:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 08:50:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: e1161248-7dee-46fe-88ee-d57e5201eed4
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-10 08:50:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919660658373"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 08:50:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 08:50:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6299 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 08:50:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e1161248-7dee-46fe-88ee-d57e5201eed4","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 08:50:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e1161248-7dee-46fe-88ee-d57e5201eed4
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 08:50:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 08:50:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6299
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 08:50:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919660658373"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 08:50:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 08:50:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6299 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 08:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 08:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 08:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 08:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e1161248-7dee-46fe-88ee-d57e5201eed4","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 08:50:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"840c65a3-c3aa-4093-8af5-bf57e6377efc","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":116.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 08:50:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e1161248-7dee-46fe-88ee-d57e5201eed4","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 08:50:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e1161248-7dee-46fe-88ee-d57e5201eed4
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 08:50:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: no-answer
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 08:50:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6299
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 08:50:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919660658373"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 08:50:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 08:50:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6299 | status: no-answer | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 08:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 08:55:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 08:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 08:55:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"3625fa27-6939-4fd9-a6d3-bd9a43c37547","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 08:55:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"840c65a3-c3aa-4093-8af5-bf57e6377efc","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":116.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 08:55:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"9d2005d8-4fb7-4b45-ac19-cc44430c721f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+916375964
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 08:55:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/9d2005d8-4fb7-4b45-ac19-cc44430c721f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 08:55:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 08:55:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 9d2005d8-4fb7-4b45-ac19-cc44430c721f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-10 08:55:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 08:55:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 08:55:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6300 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 08:55:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"9d2005d8-4fb7-4b45-ac19-cc44430c721f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 08:55:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/9d2005d8-4fb7-4b45-ac19-cc44430c721f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 08:55:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 08:55:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6300
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 08:55:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"580dc2ba-065a-4677-90bb-264b4ca169d3","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+916375964748","ivr_completed_at":"2026-07-10T03:25:36.955490"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 08:55:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 08:55:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6300 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 08:55:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"9d2005d8-4fb7-4b45-ac19-cc44430c721f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 08:55:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/9d2005d8-4fb7-4b45-ac19-cc44430c721f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 08:55:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 08:55:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6300
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 08:55:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"580dc2ba-065a-4677-90bb-264b4ca169d3","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+916375964748","ivr_completed_at":"2026-07-10T03:25:36.955490"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 08:55:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 08:55:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6300 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 08:55:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"9d2005d8-4fb7-4b45-ac19-cc44430c721f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":3.48,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser: service  service \u092e\u0947\u0902 neurologist available \u0939\u094
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 08:55:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/9d2005d8-4fb7-4b45-ac19-cc44430c721f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 08:55:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 08:55:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6300
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 08:55:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"580dc2ba-065a-4677-90bb-264b4ca169d3","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+916375964748","ivr_completed_at":"2026-07-10T03:25:36.955490"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 08:55:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 08:55:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6300 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 08:56:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"9d2005d8-4fb7-4b45-ac19-cc44430c721f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":30,"total_cost":3,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser: service  service \u092e\u0947\u0902 neurologist available \u0939\u0948 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 08:56:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/9d2005d8-4fb7-4b45-ac19-cc44430c721f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 08:56:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 08:56:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6300
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 08:56:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"580dc2ba-065a-4677-90bb-264b4ca169d3","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+916375964748","ivr_completed_at":"2026-07-10T03:25:36.955490"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 08:56:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 08:56:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-10 08:56:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6300 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 09:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 09:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 09:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 09:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"3625fa27-6939-4fd9-a6d3-bd9a43c37547","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 09:00:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9d2005d8-4fb7-4b45-ac19-cc44430c721f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":30.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 09:05:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 09:05:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 09:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 09:05:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"3625fa27-6939-4fd9-a6d3-bd9a43c37547","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 09:05:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9d2005d8-4fb7-4b45-ac19-cc44430c721f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":30.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 09:10:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"65349ad0-c591-42f6-9032-f8d5446bee42","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918949248
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 09:10:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/65349ad0-c591-42f6-9032-f8d5446bee42
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 09:10:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 09:10:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 65349ad0-c591-42f6-9032-f8d5446bee42
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-10 09:10:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 09:10:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 09:10:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6301 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 09:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 09:10:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 09:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 09:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"3625fa27-6939-4fd9-a6d3-bd9a43c37547","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 09:10:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9d2005d8-4fb7-4b45-ac19-cc44430c721f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":30.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 09:10:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"65349ad0-c591-42f6-9032-f8d5446bee42","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 09:10:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/65349ad0-c591-42f6-9032-f8d5446bee42
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 09:10:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 09:10:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6301
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 09:10:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"04f9ab47-88ef-447b-8eff-554940fcc9ff","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918949248832","ivr_completed_at":"2026-07-10T03:40:29.266914"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 09:10:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 09:10:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6301 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 09:10:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"65349ad0-c591-42f6-9032-f8d5446bee42","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 09:10:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/65349ad0-c591-42f6-9032-f8d5446bee42
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 09:10:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 09:10:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6301
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 09:10:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"04f9ab47-88ef-447b-8eff-554940fcc9ff","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918949248832","ivr_completed_at":"2026-07-10T03:40:29.266914"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 09:10:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 09:10:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6301 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 09:10:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"65349ad0-c591-42f6-9032-f8d5446bee42","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0.41,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nassistant: \u0906\u092a\u0915\u093e \u0926\u093f\u0928 \u0936\u0941\u092d \
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 09:10:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/65349ad0-c591-42f6-9032-f8d5446bee42
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 09:10:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 09:10:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6301
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 09:10:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"04f9ab47-88ef-447b-8eff-554940fcc9ff","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918949248832","ivr_completed_at":"2026-07-10T03:40:29.266914"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 09:10:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 09:10:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6301 | status: call-disconnected | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 09:11:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"fea18086-3bc4-441b-a101-b05142e56a16","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918949248
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 09:11:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/fea18086-3bc4-441b-a101-b05142e56a16
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 09:11:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 09:11:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: fea18086-3bc4-441b-a101-b05142e56a16
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-10 09:11:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 09:11:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 09:11:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6302 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 09:11:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"65349ad0-c591-42f6-9032-f8d5446bee42","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":33,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nassistant: \u0906\u092a\u0915\u093e \u0926\u093f\u0928 \u0936\u0941\u092d \u0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 09:11:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/65349ad0-c591-42f6-9032-f8d5446bee42
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 09:11:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 09:11:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6301
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 09:11:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"04f9ab47-88ef-447b-8eff-554940fcc9ff","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918949248832","ivr_completed_at":"2026-07-10T03:40:29.266914"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 09:11:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 09:11:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6301 | status: completed | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 09:11:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"fea18086-3bc4-441b-a101-b05142e56a16","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 09:11:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/fea18086-3bc4-441b-a101-b05142e56a16
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 09:11:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 09:11:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6302
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 09:11:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"d1bd09c7-bf43-41c9-8ff1-7ba9904e0e95","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918949248832","ivr_completed_at":"2026-07-10T03:41:21.299913"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 09:11:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 09:11:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6302 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 09:11:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"fea18086-3bc4-441b-a101-b05142e56a16","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 09:11:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/fea18086-3bc4-441b-a101-b05142e56a16
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 09:11:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 09:11:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6302
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 09:11:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"d1bd09c7-bf43-41c9-8ff1-7ba9904e0e95","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918949248832","ivr_completed_at":"2026-07-10T03:41:21.299913"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 09:11:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 09:11:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6302 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 09:12:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"fea18086-3bc4-441b-a101-b05142e56a16","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":10.74,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  appointment claim \u0939\u0948\nassistant: \u0915\u094d\u092f\u093e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 09:12:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/fea18086-3bc4-441b-a101-b05142e56a16
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 09:12:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 09:12:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6302
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 09:12:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"d1bd09c7-bf43-41c9-8ff1-7ba9904e0e95","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918949248832","ivr_completed_at":"2026-07-10T03:41:21.299913"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 09:12:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 09:12:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-10 09:12:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6302 | status: call-disconnected | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 09:12:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"fea18086-3bc4-441b-a101-b05142e56a16","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":76,"total_cost":9,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  appointment claim \u0939\u0948\nassistant: \u0915\u094d\u092f\u093e \u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 09:12:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/fea18086-3bc4-441b-a101-b05142e56a16
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 09:12:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 09:12:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6302
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 09:12:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6302 | status: completed | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 09:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 09:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 09:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 09:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"3625fa27-6939-4fd9-a6d3-bd9a43c37547","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 09:15:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"fea18086-3bc4-441b-a101-b05142e56a16","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":76.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 09:18:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5ef5420c-0c97-4721-bc3c-624249be5194","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919829650
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 09:18:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5ef5420c-0c97-4721-bc3c-624249be5194
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 09:18:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 09:18:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 5ef5420c-0c97-4721-bc3c-624249be5194
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-10 09:18:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 09:18:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 09:18:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6303 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 09:18:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5ef5420c-0c97-4721-bc3c-624249be5194","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 09:18:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5ef5420c-0c97-4721-bc3c-624249be5194
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 09:18:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 09:18:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6303
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 09:18:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"301fad9b-398b-48dc-8063-996b49f7edf0","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919829650169","ivr_completed_at":"2026-07-10T03:48:54.528513"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 09:18:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 09:18:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6303 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 09:18:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5ef5420c-0c97-4721-bc3c-624249be5194","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 09:18:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5ef5420c-0c97-4721-bc3c-624249be5194
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 09:18:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 09:18:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6303
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 09:18:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"301fad9b-398b-48dc-8063-996b49f7edf0","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919829650169","ivr_completed_at":"2026-07-10T03:48:54.528513"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 09:18:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 09:18:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6303 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 09:19:10 [13.203.39.153][-][-][info][bolna] [Bolna findDoctors] Alias match 'obstetrics' → 'Obstetrics & Gynaecology'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1654
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1870
2026-07-10 09:19:10 [13.203.39.153][-][-][info][bolna] [knowledge][working] Alias resolved "<span class="hl">obstetrics</span>" → Obstetrics & Gynaecology
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1655
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1870
2026-07-10 09:19:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5ef5420c-0c97-4721-bc3c-624249be5194","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  i want to book appointment  for gynecologist\nassistant: \u091c\u0940, 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 09:19:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5ef5420c-0c97-4721-bc3c-624249be5194
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 09:19:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 09:19:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6303
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 09:19:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"301fad9b-398b-48dc-8063-996b49f7edf0","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919829650169","ivr_completed_at":"2026-07-10T03:48:54.528513"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 09:19:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 09:19:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-10 09:19:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6303 | status: call-disconnected | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 09:19:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5ef5420c-0c97-4721-bc3c-624249be5194","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":56,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  i want to book appointment  for gynecologist\nassistant: \u091c\u0940,
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 09:19:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5ef5420c-0c97-4721-bc3c-624249be5194
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 09:19:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 09:19:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6303
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 09:19:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6303 | status: completed | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 09:20:05 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +918949248832 HTTP:200 response:{"status":"queued","message":"done","execution_id":"7b274ee4-97c3-4293-be09-bb79f8d490e0","run_id":"7b274ee4-97c3-4293-be09-bb79f8d490e0"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2321
2026-07-10 09:20:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7b274ee4-97c3-4293-be09-bb79f8d490e0","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 09:20:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/7b274ee4-97c3-4293-be09-bb79f8d490e0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 09:20:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 09:20:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 7b274ee4-97c3-4293-be09-bb79f8d490e0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-10 09:20:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918949248832"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 09:20:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 09:20:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6304 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 09:20:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7b274ee4-97c3-4293-be09-bb79f8d490e0","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 09:20:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/7b274ee4-97c3-4293-be09-bb79f8d490e0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 09:20:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 09:20:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6304
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 09:20:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918949248832"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 09:20:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 09:20:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6304 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 09:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 09:20:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 09:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 09:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7b274ee4-97c3-4293-be09-bb79f8d490e0","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 09:20:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5ef5420c-0c97-4721-bc3c-624249be5194","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":56.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 09:20:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7b274ee4-97c3-4293-be09-bb79f8d490e0","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 09:20:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/7b274ee4-97c3-4293-be09-bb79f8d490e0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 09:20:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 09:20:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6304
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 09:20:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918949248832"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 09:20:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 09:20:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6304 | status: in-progress | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 09:20:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7b274ee4-97c3-4293-be09-bb79f8d490e0","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0.13,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 09:20:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/7b274ee4-97c3-4293-be09-bb79f8d490e0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 09:20:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 09:20:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6304
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 09:20:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918949248832"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 09:20:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:637
2026-07-10 09:20:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6304 | status: call-disconnected | ivr_option: No input | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 09:20:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7b274ee4-97c3-4293-be09-bb79f8d490e0","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":9,"total_cost":3,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u093
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 09:20:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/7b274ee4-97c3-4293-be09-bb79f8d490e0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 09:20:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 09:20:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6304
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 09:20:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918949248832"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 09:20:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:637
2026-07-10 09:20:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6304 | status: completed | ivr_option: No input | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 09:25:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 09:25:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 09:25:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 09:25:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7b274ee4-97c3-4293-be09-bb79f8d490e0","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 09:25:21 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5ef5420c-0c97-4721-bc3c-624249be5194","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":56.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 09:30:32 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 09:30:33 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 09:30:38 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 09:30:40 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7b274ee4-97c3-4293-be09-bb79f8d490e0","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 09:30:41 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5ef5420c-0c97-4721-bc3c-624249be5194","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":56.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 09:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 09:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 09:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 09:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7b274ee4-97c3-4293-be09-bb79f8d490e0","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 09:35:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5ef5420c-0c97-4721-bc3c-624249be5194","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":56.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 09:40:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 09:40:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 09:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 09:40:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7b274ee4-97c3-4293-be09-bb79f8d490e0","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 09:40:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5ef5420c-0c97-4721-bc3c-624249be5194","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":56.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 09:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 09:45:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 09:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 09:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7b274ee4-97c3-4293-be09-bb79f8d490e0","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 09:45:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5ef5420c-0c97-4721-bc3c-624249be5194","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":56.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 09:49:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"723f7ae9-cf84-46fa-ade5-080f60219e80","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918197424
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 09:49:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/723f7ae9-cf84-46fa-ade5-080f60219e80
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 09:49:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 09:49:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 723f7ae9-cf84-46fa-ade5-080f60219e80
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-10 09:49:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 09:49:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 09:49:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6305 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 09:50:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"723f7ae9-cf84-46fa-ade5-080f60219e80","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 09:50:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/723f7ae9-cf84-46fa-ade5-080f60219e80
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 09:50:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 09:50:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6305
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 09:50:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 09:50:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 09:50:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6305 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 09:50:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b882feeb-abca-47a3-847e-04d2c0939fd5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918197424
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 09:50:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/b882feeb-abca-47a3-847e-04d2c0939fd5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 09:50:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 09:50:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: b882feeb-abca-47a3-847e-04d2c0939fd5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-10 09:50:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 09:50:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 09:50:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6306 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 09:50:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b882feeb-abca-47a3-847e-04d2c0939fd5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 09:50:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/b882feeb-abca-47a3-847e-04d2c0939fd5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 09:50:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 09:50:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6306
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 09:50:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"82b22b00-efa3-41ae-8afc-94f14599ebe8","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918197424480","ivr_completed_at":"2026-07-10T04:20:44.026499"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 09:50:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 09:50:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6306 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 09:50:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b882feeb-abca-47a3-847e-04d2c0939fd5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 09:50:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/b882feeb-abca-47a3-847e-04d2c0939fd5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 09:50:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 09:50:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6306
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 09:50:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"82b22b00-efa3-41ae-8afc-94f14599ebe8","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918197424480","ivr_completed_at":"2026-07-10T04:20:44.026499"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 09:50:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 09:50:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6306 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 09:51:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b882feeb-abca-47a3-847e-04d2c0939fd5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0.41,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nassistant: \u0906\u092a\u0915\u093e \u0926\u093f\u0928 \u0936\u0941\u092d \
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 09:51:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/b882feeb-abca-47a3-847e-04d2c0939fd5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 09:51:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 09:51:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6306
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 09:51:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"82b22b00-efa3-41ae-8afc-94f14599ebe8","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918197424480","ivr_completed_at":"2026-07-10T04:20:44.026499"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 09:51:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 09:51:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6306 | status: call-disconnected | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 09:51:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"723f7ae9-cf84-46fa-ade5-080f60219e80","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":588,"output":74}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 09:51:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/723f7ae9-cf84-46fa-ade5-080f60219e80
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 09:51:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 09:51:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6305
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 09:51:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 09:51:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 09:51:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6305 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 09:51:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b882feeb-abca-47a3-847e-04d2c0939fd5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":31,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nassistant: \u0906\u092a\u0915\u093e \u0926\u093f\u0928 \u0936\u0941\u092d \u0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 09:51:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/b882feeb-abca-47a3-847e-04d2c0939fd5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 09:51:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 09:51:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6306
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 09:51:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"82b22b00-efa3-41ae-8afc-94f14599ebe8","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918197424480","ivr_completed_at":"2026-07-10T04:20:44.026499"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 09:51:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 09:51:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6306 | status: completed | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 09:51:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"34741bb9-6ddd-4da4-b3cd-debbabbee766","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918197424
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 09:51:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/34741bb9-6ddd-4da4-b3cd-debbabbee766
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 09:51:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 09:51:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 34741bb9-6ddd-4da4-b3cd-debbabbee766
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-10 09:51:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 09:51:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 09:51:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6307 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 09:52:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"34741bb9-6ddd-4da4-b3cd-debbabbee766","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 09:52:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/34741bb9-6ddd-4da4-b3cd-debbabbee766
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 09:52:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 09:52:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6307
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 09:52:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"96713705-966f-4e33-aac9-5e2baba8306a","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918197424480","ivr_completed_at":"2026-07-10T04:22:06.945210"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 09:52:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 09:52:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6307 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 09:52:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"34741bb9-6ddd-4da4-b3cd-debbabbee766","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 09:52:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/34741bb9-6ddd-4da4-b3cd-debbabbee766
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 09:52:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 09:52:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6307
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 09:52:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"96713705-966f-4e33-aac9-5e2baba8306a","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918197424480","ivr_completed_at":"2026-07-10T04:22:06.945210"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 09:52:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 09:52:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6307 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 09:52:22 [13.203.39.153][-][-][info][bolna] [knowledge][working] Direct name match "<span class="hl">Arun Sharma</span>" → Dr. Arun Sharma
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1576
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1870
2026-07-10 09:52:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"34741bb9-6ddd-4da4-b3cd-debbabbee766","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":2.86,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u0905\u0930\u0941\u0923 \u0936\u0930\u094d\u092e\u093e available \u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 09:52:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/34741bb9-6ddd-4da4-b3cd-debbabbee766
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 09:52:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 09:52:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6307
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 09:52:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"96713705-966f-4e33-aac9-5e2baba8306a","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918197424480","ivr_completed_at":"2026-07-10T04:22:06.945210"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 09:52:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 09:52:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6307 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 09:52:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"34741bb9-6ddd-4da4-b3cd-debbabbee766","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":38,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u0905\u0930\u0941\u0923 \u0936\u0930\u094d\u092e\u093e available \u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 09:52:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/34741bb9-6ddd-4da4-b3cd-debbabbee766
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 09:52:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 09:52:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6307
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 09:52:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"96713705-966f-4e33-aac9-5e2baba8306a","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918197424480","ivr_completed_at":"2026-07-10T04:22:06.945210"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 09:52:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 09:52:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-10 09:52:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6307 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 09:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 09:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 09:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 09:55:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7b274ee4-97c3-4293-be09-bb79f8d490e0","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 09:55:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"34741bb9-6ddd-4da4-b3cd-debbabbee766","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":38.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 10:00:06 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +918197424480 HTTP:200 response:{"status":"queued","message":"done","execution_id":"6c72dd5f-7d43-4ea5-82e5-789d8d55b61e","run_id":"6c72dd5f-7d43-4ea5-82e5-789d8d55b61e"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2321
2026-07-10 10:00:06 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +918197424480 HTTP:200 response:{"status":"queued","message":"done","execution_id":"a3cafce6-2f05-4ad6-98cf-34ce8efb58da","run_id":"a3cafce6-2f05-4ad6-98cf-34ce8efb58da"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2321
2026-07-10 10:00:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a3cafce6-2f05-4ad6-98cf-34ce8efb58da","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 10:00:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a3cafce6-2f05-4ad6-98cf-34ce8efb58da
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 10:00:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 10:00:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6308
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 10:00:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918197424480"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 10:00:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 10:00:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6308 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 10:00:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"6c72dd5f-7d43-4ea5-82e5-789d8d55b61e","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 10:00:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/6c72dd5f-7d43-4ea5-82e5-789d8d55b61e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 10:00:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 10:00:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6309
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 10:00:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918197424480"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 10:00:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 10:00:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6309 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 10:00:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a3cafce6-2f05-4ad6-98cf-34ce8efb58da","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 10:00:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a3cafce6-2f05-4ad6-98cf-34ce8efb58da
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 10:00:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 10:00:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6308
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 10:00:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918197424480"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 10:00:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 10:00:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6308 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 10:00:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"6c72dd5f-7d43-4ea5-82e5-789d8d55b61e","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 10:00:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/6c72dd5f-7d43-4ea5-82e5-789d8d55b61e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 10:00:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 10:00:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6309
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 10:00:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918197424480"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 10:00:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 10:00:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6309 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 10:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 10:00:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 10:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 10:00:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a3cafce6-2f05-4ad6-98cf-34ce8efb58da","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"voicemail_detection_enabled":true,"endpointing":100,"in
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 10:00:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"34741bb9-6ddd-4da4-b3cd-debbabbee766","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":38.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 10:00:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a3cafce6-2f05-4ad6-98cf-34ce8efb58da","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 10:00:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a3cafce6-2f05-4ad6-98cf-34ce8efb58da
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 10:00:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 10:00:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6308
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 10:00:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918197424480"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 10:00:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 10:00:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6308 | status: in-progress | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 10:00:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"6c72dd5f-7d43-4ea5-82e5-789d8d55b61e","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 10:00:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/6c72dd5f-7d43-4ea5-82e5-789d8d55b61e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 10:00:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: busy
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 10:00:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6309
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 10:00:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918197424480"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 10:00:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 10:00:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6309 | status: busy | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 10:01:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a3cafce6-2f05-4ad6-98cf-34ce8efb58da","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":9.51,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 10:01:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a3cafce6-2f05-4ad6-98cf-34ce8efb58da
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 10:01:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 10:01:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6308
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 10:01:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918197424480"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 10:01:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: Outbound Followup
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:637
2026-07-10 10:01:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6308 | status: call-disconnected | ivr_option: Outbound Followup | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 10:01:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a3cafce6-2f05-4ad6-98cf-34ce8efb58da","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":65,"total_cost":9,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 10:01:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a3cafce6-2f05-4ad6-98cf-34ce8efb58da
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 10:01:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 10:01:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6308
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 10:01:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6308 | status: completed | ivr_option: Outbound Followup | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 10:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 10:05:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 10:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 10:05:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a3cafce6-2f05-4ad6-98cf-34ce8efb58da","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":65.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 10:05:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"34741bb9-6ddd-4da4-b3cd-debbabbee766","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":38.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 10:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 10:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 10:10:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 10:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a3cafce6-2f05-4ad6-98cf-34ce8efb58da","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":65.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 10:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"34741bb9-6ddd-4da4-b3cd-debbabbee766","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":38.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 10:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 10:15:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 10:15:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 10:15:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a3cafce6-2f05-4ad6-98cf-34ce8efb58da","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":65.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 10:15:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"34741bb9-6ddd-4da4-b3cd-debbabbee766","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":38.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 10:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 10:20:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 10:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 10:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a3cafce6-2f05-4ad6-98cf-34ce8efb58da","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":65.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 10:20:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"34741bb9-6ddd-4da4-b3cd-debbabbee766","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":38.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 10:24:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d572e518-aed9-42b9-9780-b0f2d59db83c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919829013
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 10:24:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d572e518-aed9-42b9-9780-b0f2d59db83c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 10:24:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 10:24:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: d572e518-aed9-42b9-9780-b0f2d59db83c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-10 10:24:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 10:24:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 10:24:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6310 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 10:25:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d572e518-aed9-42b9-9780-b0f2d59db83c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 10:25:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d572e518-aed9-42b9-9780-b0f2d59db83c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 10:25:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 10:25:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6310
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 10:25:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"01e3d1c4-51b1-43fa-ab1d-47e1e2bcfd85","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919829013148","ivr_completed_at":"2026-07-10T04:55:11.399474"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 10:25:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 10:25:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6310 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 10:25:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d572e518-aed9-42b9-9780-b0f2d59db83c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 10:25:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d572e518-aed9-42b9-9780-b0f2d59db83c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 10:25:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 10:25:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6310
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 10:25:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"01e3d1c4-51b1-43fa-ab1d-47e1e2bcfd85","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919829013148","ivr_completed_at":"2026-07-10T04:55:11.399474"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 10:25:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 10:25:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6310 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 10:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 10:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 10:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 10:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a3cafce6-2f05-4ad6-98cf-34ce8efb58da","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":65.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 10:25:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"d572e518-aed9-42b9-9780-b0f2d59db83c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 10:25:28 [13.203.39.153][-][-][info][bolna] [knowledge][working] Direct name match "<span class="hl">Jyoti Sharma</span>" → Dr. Jyoti Sharma
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1576
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1870
2026-07-10 10:26:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d572e518-aed9-42b9-9780-b0f2d59db83c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":7.28,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  doctor \u091c\u094d\u092f\u094b\u0924\u093f \u0936\u0930\u094d\u092e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 10:26:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d572e518-aed9-42b9-9780-b0f2d59db83c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 10:26:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 10:26:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6310
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 10:26:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"01e3d1c4-51b1-43fa-ab1d-47e1e2bcfd85","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919829013148","ivr_completed_at":"2026-07-10T04:55:11.399474"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 10:26:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 10:26:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6310 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 10:26:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d572e518-aed9-42b9-9780-b0f2d59db83c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":65,"total_cost":9,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  doctor \u091c\u094d\u092f\u094b\u0924\u093f \u0936\u0930\u094d\u092e\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 10:26:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d572e518-aed9-42b9-9780-b0f2d59db83c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 10:26:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 10:26:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6310
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 10:26:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"01e3d1c4-51b1-43fa-ab1d-47e1e2bcfd85","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919829013148","ivr_completed_at":"2026-07-10T04:55:11.399474"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 10:26:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 10:26:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-10 10:26:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6310 | status: completed | ivr_option: General Queries | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 10:28:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ba2517bf-441c-4a88-bce1-d80cb2cdd23c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919660590
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 10:28:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/ba2517bf-441c-4a88-bce1-d80cb2cdd23c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 10:28:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 10:28:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: ba2517bf-441c-4a88-bce1-d80cb2cdd23c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-10 10:28:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 10:28:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 10:28:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6311 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 10:28:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ba2517bf-441c-4a88-bce1-d80cb2cdd23c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 10:28:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/ba2517bf-441c-4a88-bce1-d80cb2cdd23c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 10:28:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 10:28:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6311
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 10:28:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"0747ac87-95e5-45b0-8f86-67c849ac6564","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919660590024","ivr_completed_at":"2026-07-10T04:58:37.456848"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 10:28:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 10:28:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6311 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 10:28:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ba2517bf-441c-4a88-bce1-d80cb2cdd23c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 10:28:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/ba2517bf-441c-4a88-bce1-d80cb2cdd23c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 10:28:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 10:28:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6311
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 10:28:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"0747ac87-95e5-45b0-8f86-67c849ac6564","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919660590024","ivr_completed_at":"2026-07-10T04:58:37.456848"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 10:28:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 10:28:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6311 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 10:29:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ba2517bf-441c-4a88-bce1-d80cb2cdd23c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":2.57,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u091a\u0930\u0923 sir \u0915\u094b \u0926\u093f\u0916\u093e\u0928\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 10:29:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/ba2517bf-441c-4a88-bce1-d80cb2cdd23c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 10:29:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 10:29:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6311
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 10:29:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"0747ac87-95e5-45b0-8f86-67c849ac6564","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919660590024","ivr_completed_at":"2026-07-10T04:58:37.456848"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 10:29:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 10:29:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6311 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 10:29:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ba2517bf-441c-4a88-bce1-d80cb2cdd23c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":45,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u091a\u0930\u0923 sir \u0915\u094b \u0926\u093f\u0916\u093e\u0928\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 10:29:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/ba2517bf-441c-4a88-bce1-d80cb2cdd23c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 10:29:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 10:29:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6311
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 10:29:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"0747ac87-95e5-45b0-8f86-67c849ac6564","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919660590024","ivr_completed_at":"2026-07-10T04:58:37.456848"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 10:29:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 10:29:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-10 10:29:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6311 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 10:30:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 10:30:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 10:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 10:30:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a3cafce6-2f05-4ad6-98cf-34ce8efb58da","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":65.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 10:30:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"ba2517bf-441c-4a88-bce1-d80cb2cdd23c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":45.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 10:32:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7a02778a-eb5d-4ca5-b7a5-a3d469bbc5a1","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919660590
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 10:32:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/7a02778a-eb5d-4ca5-b7a5-a3d469bbc5a1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 10:32:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 10:32:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 7a02778a-eb5d-4ca5-b7a5-a3d469bbc5a1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-10 10:32:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 10:32:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 10:32:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6312 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 10:32:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7a02778a-eb5d-4ca5-b7a5-a3d469bbc5a1","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 10:32:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/7a02778a-eb5d-4ca5-b7a5-a3d469bbc5a1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 10:32:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 10:32:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6312
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 10:32:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"b4ef7a63-abf4-471a-b31a-4540d965b6b4","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919660590024","ivr_completed_at":"2026-07-10T05:02:58.751730"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 10:32:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 10:32:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6312 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 10:32:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7a02778a-eb5d-4ca5-b7a5-a3d469bbc5a1","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 10:32:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/7a02778a-eb5d-4ca5-b7a5-a3d469bbc5a1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 10:32:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 10:32:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6312
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 10:32:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"b4ef7a63-abf4-471a-b31a-4540d965b6b4","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919660590024","ivr_completed_at":"2026-07-10T05:02:58.751730"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 10:32:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 10:32:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6312 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 10:33:34 [13.203.39.153][-][-][info][bolna] [knowledge][working] Word match "<span class="hl">sharma</span>" → Dr. Arun Sharma
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1693
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1870
2026-07-10 10:34:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7a02778a-eb5d-4ca5-b7a5-a3d469bbc5a1","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":11.31,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u092e\u0947\u0930\u0947 \u092a\u093f\u091b\u0932\u0947 \u0926\u093
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 10:34:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/7a02778a-eb5d-4ca5-b7a5-a3d469bbc5a1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 10:34:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 10:34:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6312
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 10:34:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"b4ef7a63-abf4-471a-b31a-4540d965b6b4","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919660590024","ivr_completed_at":"2026-07-10T05:02:58.751730"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 10:34:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 10:34:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-10 10:34:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6312 | status: call-disconnected | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 10:34:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7a02778a-eb5d-4ca5-b7a5-a3d469bbc5a1","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":90,"total_cost":9,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u092e\u0947\u0930\u0947 \u092a\u093f\u091b\u0932\u0947 \u0926\u0938 \
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 10:34:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/7a02778a-eb5d-4ca5-b7a5-a3d469bbc5a1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 10:34:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 10:34:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6312
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 10:34:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6312 | status: completed | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 10:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 10:35:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 10:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 10:35:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a3cafce6-2f05-4ad6-98cf-34ce8efb58da","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":65.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 10:35:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"7a02778a-eb5d-4ca5-b7a5-a3d469bbc5a1","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":90.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 10:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 10:40:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 10:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 10:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a3cafce6-2f05-4ad6-98cf-34ce8efb58da","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":65.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 10:40:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"7a02778a-eb5d-4ca5-b7a5-a3d469bbc5a1","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":90.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 10:44:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"70d84e88-d279-4101-8efa-b34d91cc1e29","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919660670
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 10:44:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/70d84e88-d279-4101-8efa-b34d91cc1e29
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 10:44:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 10:44:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 70d84e88-d279-4101-8efa-b34d91cc1e29
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-10 10:44:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 10:44:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 10:44:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6313 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 10:44:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"70d84e88-d279-4101-8efa-b34d91cc1e29","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"azure\/gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usa
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 10:44:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/70d84e88-d279-4101-8efa-b34d91cc1e29
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 10:44:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 10:44:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6313
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 10:44:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","call_sid":"9dbe4d83-52fe-4595-86fe-73f9e9fe1ddd","timezone":"America\/Los_Angeles","call_reason":"Emergency","from_number":"+919660670187","ivr_completed_at":"2026-07-10T05:14:57.519968"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 10:44:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Emergency
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 10:44:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6313 | status: in-progress | ivr_option: Emergency | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 10:44:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"70d84e88-d279-4101-8efa-b34d91cc1e29","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"azure\/gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usa
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 10:44:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/70d84e88-d279-4101-8efa-b34d91cc1e29
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 10:44:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 10:44:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6313
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 10:44:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6313 | status: in-progress | ivr_option: Emergency | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 10:45:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"70d84e88-d279-4101-8efa-b34d91cc1e29","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0.51,"transcript":"assistant: Forbaxy Emergency.  \u092c\u0924\u093e\u0907\u090f, \u0915\u094d\u092f\u093e emergency \u0939\u0948\nuser:  hello\nassistant: \u091c\u0940, \u092c\u0924\u093e\u0907\u090f \u0915\u094d\u092f\u093e \u0939\u0941\u0906 \u0939\u0948\u0964\n","usage_breakdown":{"llmModel":{"a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 10:45:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/70d84e88-d279-4101-8efa-b34d91cc1e29
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 10:45:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 10:45:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6313
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 10:45:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6313 | status: call-disconnected | ivr_option: Emergency | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 10:45:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"70d84e88-d279-4101-8efa-b34d91cc1e29","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":28,"total_cost":3,"transcript":"assistant: Forbaxy Emergency.  \u092c\u0924\u093e\u0907\u090f, \u0915\u094d\u092f\u093e emergency \u0939\u0948\nuser:  hello\nassistant: \u091c\u0940, \u092c\u0924\u093e\u0907\u090f \u0915\u094d\u092f\u093e \u0939\u0941\u0906 \u0939\u0948\u0964\n","usage_breakdown":{"llmModel":{"azu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 10:45:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/70d84e88-d279-4101-8efa-b34d91cc1e29
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 10:45:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 10:45:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6313
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 10:45:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6313 | status: completed | ivr_option: Emergency | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 10:45:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"90c66ca8-facf-462d-9942-58803eef5dd7","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919660670
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 10:45:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/90c66ca8-facf-462d-9942-58803eef5dd7
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 10:45:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 10:45:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 90c66ca8-facf-462d-9942-58803eef5dd7
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-10 10:45:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 10:45:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 10:45:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6314 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 10:45:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 10:45:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 10:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 10:45:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a3cafce6-2f05-4ad6-98cf-34ce8efb58da","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":65.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 10:45:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"7a02778a-eb5d-4ca5-b7a5-a3d469bbc5a1","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":90.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 10:45:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"90c66ca8-facf-462d-9942-58803eef5dd7","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 10:45:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/90c66ca8-facf-462d-9942-58803eef5dd7
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 10:45:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 10:45:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6314
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 10:45:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"c94c2ace-9787-4cc3-b12f-bdda0ddbe8e8","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919660670187","ivr_completed_at":"2026-07-10T05:15:29.608324"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 10:45:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 10:45:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6314 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 10:45:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"90c66ca8-facf-462d-9942-58803eef5dd7","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 10:45:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/90c66ca8-facf-462d-9942-58803eef5dd7
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 10:45:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 10:45:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6314
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 10:45:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"c94c2ace-9787-4cc3-b12f-bdda0ddbe8e8","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919660670187","ivr_completed_at":"2026-07-10T05:15:29.608324"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 10:45:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 10:45:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6314 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 10:45:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"fcb430ee-3aff-4a3f-89e4-71d57364411b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919829229
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 10:45:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/fcb430ee-3aff-4a3f-89e4-71d57364411b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 10:45:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 10:45:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: fcb430ee-3aff-4a3f-89e4-71d57364411b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-10 10:45:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 10:45:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 10:45:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6315 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 10:45:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"fcb430ee-3aff-4a3f-89e4-71d57364411b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 10:45:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/fcb430ee-3aff-4a3f-89e4-71d57364411b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 10:45:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 10:45:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6315
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 10:45:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"23fee066-f290-4d63-8d28-30ab647b56c8","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919829229033","ivr_completed_at":"2026-07-10T05:15:58.094982"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 10:45:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 10:45:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6315 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 10:45:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"fcb430ee-3aff-4a3f-89e4-71d57364411b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 10:45:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/fcb430ee-3aff-4a3f-89e4-71d57364411b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 10:45:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 10:45:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6315
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 10:45:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"23fee066-f290-4d63-8d28-30ab647b56c8","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919829229033","ivr_completed_at":"2026-07-10T05:15:58.094982"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 10:45:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 10:45:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6315 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 10:46:12 [13.203.39.153][-][-][info][bolna] [knowledge][working] Direct name match "<span class="hl">Rajesh Kumar Pandey</span>" →  Dr. Rajesh Kumar Pandey
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1576
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1870
2026-07-10 10:46:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"90c66ca8-facf-462d-9942-58803eef5dd7","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":11.45,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nuser:  \u091c\u093e\u0928\u0928\u093e \u0939\u0948 doctor s 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 10:46:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/90c66ca8-facf-462d-9942-58803eef5dd7
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 10:46:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 10:46:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6314
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 10:46:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"c94c2ace-9787-4cc3-b12f-bdda0ddbe8e8","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919660670187","ivr_completed_at":"2026-07-10T05:15:29.608324"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 10:46:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 10:46:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6314 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 10:46:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"fcb430ee-3aff-4a3f-89e4-71d57364411b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":7.57,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  doctor \u0930\u093e\u091c\u0947\u0936 \u092a\u093e\u0902\u0921\u0947
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 10:46:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/fcb430ee-3aff-4a3f-89e4-71d57364411b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 10:46:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 10:46:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6315
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 10:46:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"23fee066-f290-4d63-8d28-30ab647b56c8","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919829229033","ivr_completed_at":"2026-07-10T05:15:58.094982"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 10:46:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 10:46:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6315 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 10:46:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"fcb430ee-3aff-4a3f-89e4-71d57364411b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":52,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  doctor \u0930\u093e\u091c\u0947\u0936 \u092a\u093e\u0902\u0921\u0947\n
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 10:46:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/fcb430ee-3aff-4a3f-89e4-71d57364411b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 10:46:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 10:46:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6315
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 10:46:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"23fee066-f290-4d63-8d28-30ab647b56c8","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919829229033","ivr_completed_at":"2026-07-10T05:15:58.094982"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 10:46:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 10:46:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-10 10:46:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6315 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 10:46:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"90c66ca8-facf-462d-9942-58803eef5dd7","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":68,"total_cost":9,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nuser:  \u091c\u093e\u0928\u0928\u093e \u0939\u0948 doctor s k \
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 10:46:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/90c66ca8-facf-462d-9942-58803eef5dd7
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 10:46:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 10:46:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6314
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 10:46:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"c94c2ace-9787-4cc3-b12f-bdda0ddbe8e8","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919660670187","ivr_completed_at":"2026-07-10T05:15:29.608324"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 10:46:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 10:46:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-10 10:46:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6314 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 10:50:47 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 10:50:48 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 10:50:53 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 10:50:54 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a3cafce6-2f05-4ad6-98cf-34ce8efb58da","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":65.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 10:50:55 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"90c66ca8-facf-462d-9942-58803eef5dd7","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":68.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 10:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 10:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 10:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 10:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a3cafce6-2f05-4ad6-98cf-34ce8efb58da","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":65.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 10:55:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"90c66ca8-facf-462d-9942-58803eef5dd7","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":68.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 10:56:10 [223.181.47.22][9][-][info][bolna] [escalation][alert] <span class="red">SMS delivery failed</span> — provider rejected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/SmsService.php:255
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/SmsService.php:115
2026-07-10 10:58:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"fb89ee9d-2fb7-4e88-9fa4-5795de67cba4","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918949498
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 10:58:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/fb89ee9d-2fb7-4e88-9fa4-5795de67cba4
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 10:58:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 10:58:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: fb89ee9d-2fb7-4e88-9fa4-5795de67cba4
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-10 10:58:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 10:58:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 10:58:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6316 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 10:59:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"fb89ee9d-2fb7-4e88-9fa4-5795de67cba4","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 10:59:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/fb89ee9d-2fb7-4e88-9fa4-5795de67cba4
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 10:59:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 10:59:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6316
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 10:59:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 10:59:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 10:59:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6316 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 10:59:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"fb89ee9d-2fb7-4e88-9fa4-5795de67cba4","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":592,"output":57}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 10:59:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/fb89ee9d-2fb7-4e88-9fa4-5795de67cba4
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 10:59:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 10:59:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6316
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 10:59:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 10:59:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 10:59:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6316 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 11:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 11:00:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 11:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 11:00:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a3cafce6-2f05-4ad6-98cf-34ce8efb58da","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":65.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 11:00:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"fb89ee9d-2fb7-4e88-9fa4-5795de67cba4","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":592,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 11:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 11:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 11:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 11:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a3cafce6-2f05-4ad6-98cf-34ce8efb58da","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":65.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 11:05:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"fb89ee9d-2fb7-4e88-9fa4-5795de67cba4","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":592,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 11:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 11:10:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 11:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 11:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a3cafce6-2f05-4ad6-98cf-34ce8efb58da","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":65.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 11:10:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"fb89ee9d-2fb7-4e88-9fa4-5795de67cba4","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":592,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 11:14:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0d477d55-a818-4b5e-b793-d32566c7fbf0","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918769569
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 11:14:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0d477d55-a818-4b5e-b793-d32566c7fbf0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 11:14:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 11:14:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 0d477d55-a818-4b5e-b793-d32566c7fbf0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-10 11:14:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 11:14:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 11:14:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6317 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 11:14:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0d477d55-a818-4b5e-b793-d32566c7fbf0","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 11:14:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0d477d55-a818-4b5e-b793-d32566c7fbf0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 11:14:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 11:14:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6317
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 11:14:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"7b2a98f7-cbea-446e-917e-82f172cfc9e8","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918769569642","ivr_completed_at":"2026-07-10T05:44:38.061028"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 11:14:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 11:14:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6317 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 11:14:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0d477d55-a818-4b5e-b793-d32566c7fbf0","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 11:14:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0d477d55-a818-4b5e-b793-d32566c7fbf0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 11:14:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 11:14:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6317
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 11:14:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"7b2a98f7-cbea-446e-917e-82f172cfc9e8","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918769569642","ivr_completed_at":"2026-07-10T05:44:38.061028"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 11:14:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 11:14:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6317 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 11:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 11:15:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 11:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 11:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a3cafce6-2f05-4ad6-98cf-34ce8efb58da","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":65.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 11:15:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0d477d55-a818-4b5e-b793-d32566c7fbf0","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 11:15:18 [13.203.39.153][-][-][info][bolna] [knowledge][working] Direct name match "<span class="hl">Neha Sharma</span>" → Dr. Neha Sharma
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1576
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1870
2026-07-10 11:15:52 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Received — doctor: 'Neha Sharma', date: 'आज', preferred_time: '1:00 PM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:115
2026-07-10 11:15:52 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Resolved date: '2026-07-10'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:127
2026-07-10 11:15:52 [13.203.39.153][-][-][info][bolna] [knowledge][working] Direct name match "<span class="hl">Neha Sharma</span>" → Dr. Neha Sharma
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1576
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:161
2026-07-10 11:15:52 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Search 'Neha Sharma' → 1 found: Dr. Neha Sharma
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:163
2026-07-10 11:16:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0d477d55-a818-4b5e-b793-d32566c7fbf0","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":15.3,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u0939\u093e\u0902 \u092e\u0947\u0930\u093e \u090f\u0915 \u092c\u091
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 11:16:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0d477d55-a818-4b5e-b793-d32566c7fbf0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 11:16:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 11:16:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6317
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 11:16:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"7b2a98f7-cbea-446e-917e-82f172cfc9e8","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918769569642","ivr_completed_at":"2026-07-10T05:44:38.061028"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 11:16:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 11:16:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-10 11:16:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6317 | status: call-disconnected | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 11:16:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0d477d55-a818-4b5e-b793-d32566c7fbf0","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":105,"total_cost":12,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u0939\u093e\u0902 \u092e\u0947\u0930\u093e \u090f\u0915 \u092c\u091
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 11:16:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0d477d55-a818-4b5e-b793-d32566c7fbf0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 11:16:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 11:16:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6317
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 11:16:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6317 | status: completed | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 11:18:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"87c3bbc9-b33b-4094-b417-d4413af4d84c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918769569
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 11:18:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/87c3bbc9-b33b-4094-b417-d4413af4d84c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 11:18:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 11:18:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 87c3bbc9-b33b-4094-b417-d4413af4d84c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-10 11:18:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 11:18:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 11:18:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6318 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 11:18:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"87c3bbc9-b33b-4094-b417-d4413af4d84c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 11:18:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/87c3bbc9-b33b-4094-b417-d4413af4d84c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 11:18:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 11:18:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6318
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 11:18:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"22850562-9ddd-4786-8df9-501cfe3029d0","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918769569642","ivr_completed_at":"2026-07-10T05:48:58.443685"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 11:18:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 11:18:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6318 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 11:18:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"87c3bbc9-b33b-4094-b417-d4413af4d84c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 11:18:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/87c3bbc9-b33b-4094-b417-d4413af4d84c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 11:18:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 11:18:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6318
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 11:18:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"22850562-9ddd-4786-8df9-501cfe3029d0","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918769569642","ivr_completed_at":"2026-07-10T05:48:58.443685"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 11:18:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 11:18:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6318 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 11:19:21 [13.203.39.153][-][-][info][bolna] [knowledge][working] Direct name match "<span class="hl">Neha Sharma</span>" → Dr. Neha Sharma
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1576
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1870
2026-07-10 11:19:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"87c3bbc9-b33b-4094-b417-d4413af4d84c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":6.05,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u0915\u094d\u092f\u093e book \u0915\u0930\u0928\u0940 \u0939\u0948\
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 11:19:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/87c3bbc9-b33b-4094-b417-d4413af4d84c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 11:19:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 11:19:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6318
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 11:19:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"22850562-9ddd-4786-8df9-501cfe3029d0","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918769569642","ivr_completed_at":"2026-07-10T05:48:58.443685"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 11:19:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 11:19:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6318 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 11:19:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"87c3bbc9-b33b-4094-b417-d4413af4d84c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":50,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u0915\u094d\u092f\u093e book \u0915\u0930\u0928\u0940 \u0939\u0948\na
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 11:19:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/87c3bbc9-b33b-4094-b417-d4413af4d84c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 11:19:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 11:19:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6318
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 11:19:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"22850562-9ddd-4786-8df9-501cfe3029d0","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918769569642","ivr_completed_at":"2026-07-10T05:48:58.443685"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 11:19:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 11:19:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-10 11:19:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6318 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 11:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 11:20:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 11:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 11:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a3cafce6-2f05-4ad6-98cf-34ce8efb58da","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":65.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 11:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"87c3bbc9-b33b-4094-b417-d4413af4d84c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":50.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 11:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 11:25:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 11:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 11:25:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a3cafce6-2f05-4ad6-98cf-34ce8efb58da","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":65.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 11:25:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"87c3bbc9-b33b-4094-b417-d4413af4d84c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":50.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 11:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 11:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 11:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 11:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a3cafce6-2f05-4ad6-98cf-34ce8efb58da","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":65.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 11:30:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"87c3bbc9-b33b-4094-b417-d4413af4d84c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":50.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 11:32:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"fa77a8c9-da0f-4667-9cf6-9880b8a910d1","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919829066
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 11:32:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/fa77a8c9-da0f-4667-9cf6-9880b8a910d1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 11:32:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 11:32:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: fa77a8c9-da0f-4667-9cf6-9880b8a910d1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-10 11:32:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 11:32:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 11:32:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6319 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 11:32:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"fa77a8c9-da0f-4667-9cf6-9880b8a910d1","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 11:32:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/fa77a8c9-da0f-4667-9cf6-9880b8a910d1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 11:32:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 11:32:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6319
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 11:32:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 11:32:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 11:32:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6319 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 11:33:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"fa77a8c9-da0f-4667-9cf6-9880b8a910d1","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":592,"output":60}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 11:33:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/fa77a8c9-da0f-4667-9cf6-9880b8a910d1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 11:33:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 11:33:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6319
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 11:33:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 11:33:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 11:33:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6319 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 11:35:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 11:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 11:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 11:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a3cafce6-2f05-4ad6-98cf-34ce8efb58da","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":65.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 11:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"fa77a8c9-da0f-4667-9cf6-9880b8a910d1","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":592,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 11:37:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2a62083a-4915-4891-a123-e74dbfd1fe82","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+916375625
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 11:37:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/2a62083a-4915-4891-a123-e74dbfd1fe82
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 11:37:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 11:37:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 2a62083a-4915-4891-a123-e74dbfd1fe82
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-10 11:37:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 11:37:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 11:37:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6320 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 11:38:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2a62083a-4915-4891-a123-e74dbfd1fe82","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 11:38:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/2a62083a-4915-4891-a123-e74dbfd1fe82
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 11:38:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 11:38:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6320
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 11:38:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"8b1c6214-d461-4808-aa4b-9b1b975cb992","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+916375625465","ivr_completed_at":"2026-07-10T06:08:00.529283"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 11:38:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 11:38:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6320 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 11:38:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2a62083a-4915-4891-a123-e74dbfd1fe82","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 11:38:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/2a62083a-4915-4891-a123-e74dbfd1fe82
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 11:38:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 11:38:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6320
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 11:38:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"8b1c6214-d461-4808-aa4b-9b1b975cb992","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+916375625465","ivr_completed_at":"2026-07-10T06:08:00.529283"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 11:38:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 11:38:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6320 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 11:38:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7d26fa65-7a82-4bd6-9ddb-33a56cc7a1b1","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+916378033
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 11:38:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/7d26fa65-7a82-4bd6-9ddb-33a56cc7a1b1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 11:38:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 11:38:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 7d26fa65-7a82-4bd6-9ddb-33a56cc7a1b1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-10 11:38:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 11:38:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 11:38:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6321 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 11:39:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7d26fa65-7a82-4bd6-9ddb-33a56cc7a1b1","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 11:39:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/7d26fa65-7a82-4bd6-9ddb-33a56cc7a1b1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 11:39:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 11:39:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6321
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 11:39:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"d5559f51-132e-4aac-a8c9-caeb1e5a8f46","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+916378033262","ivr_completed_at":"2026-07-10T06:09:08.484475"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 11:39:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 11:39:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6321 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 11:39:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7d26fa65-7a82-4bd6-9ddb-33a56cc7a1b1","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 11:39:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/7d26fa65-7a82-4bd6-9ddb-33a56cc7a1b1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 11:39:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 11:39:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6321
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 11:39:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"d5559f51-132e-4aac-a8c9-caeb1e5a8f46","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+916378033262","ivr_completed_at":"2026-07-10T06:09:08.484475"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 11:39:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 11:39:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6321 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 11:39:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7d26fa65-7a82-4bd6-9ddb-33a56cc7a1b1","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":5.19,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 11:39:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/7d26fa65-7a82-4bd6-9ddb-33a56cc7a1b1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 11:39:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 11:39:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6321
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 11:39:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"d5559f51-132e-4aac-a8c9-caeb1e5a8f46","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+916378033262","ivr_completed_at":"2026-07-10T06:09:08.484475"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 11:39:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 11:39:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6321 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 11:39:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7d26fa65-7a82-4bd6-9ddb-33a56cc7a1b1","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":47,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u0928
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 11:39:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/7d26fa65-7a82-4bd6-9ddb-33a56cc7a1b1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 11:39:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 11:39:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6321
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 11:39:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"d5559f51-132e-4aac-a8c9-caeb1e5a8f46","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+916378033262","ivr_completed_at":"2026-07-10T06:09:08.484475"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 11:39:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 11:39:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-10 11:39:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6321 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 11:40:03 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919829066957 HTTP:200 response:{"status":"queued","message":"done","execution_id":"0e331628-56e4-4b64-83c2-803cdf8e4103","run_id":"0e331628-56e4-4b64-83c2-803cdf8e4103"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2334
2026-07-10 11:40:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0e331628-56e4-4b64-83c2-803cdf8e4103","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 11:40:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0e331628-56e4-4b64-83c2-803cdf8e4103
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 11:40:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 11:40:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 0e331628-56e4-4b64-83c2-803cdf8e4103
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-10 11:40:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919829066957"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 11:40:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 11:40:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6322 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 11:40:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0e331628-56e4-4b64-83c2-803cdf8e4103","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 11:40:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0e331628-56e4-4b64-83c2-803cdf8e4103
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 11:40:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 11:40:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6322
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 11:40:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919829066957"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 11:40:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 11:40:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6322 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 11:40:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 11:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 11:40:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 11:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"0e331628-56e4-4b64-83c2-803cdf8e4103","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 11:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"7d26fa65-7a82-4bd6-9ddb-33a56cc7a1b1","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":47.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 11:40:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2a62083a-4915-4891-a123-e74dbfd1fe82","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":28.09,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  doctor \u0915\u0947 \u0938\u093e\u0925 appointment fix \u0915\u0930
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 11:40:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/2a62083a-4915-4891-a123-e74dbfd1fe82
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 11:40:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 11:40:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6320
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 11:40:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"8b1c6214-d461-4808-aa4b-9b1b975cb992","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+916375625465","ivr_completed_at":"2026-07-10T06:08:00.529283"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 11:40:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 11:40:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-10 11:40:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6320 | status: call-disconnected | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 11:40:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2a62083a-4915-4891-a123-e74dbfd1fe82","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":161,"total_cost":18,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  doctor \u0915\u0947 \u0938\u093e\u0925 appointment fix \u0915\u0930\
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 11:40:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/2a62083a-4915-4891-a123-e74dbfd1fe82
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 11:40:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 11:40:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6320
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 11:40:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6320 | status: completed | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 11:40:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0e331628-56e4-4b64-83c2-803cdf8e4103","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 11:40:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0e331628-56e4-4b64-83c2-803cdf8e4103
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 11:40:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: busy
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 11:40:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6322
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 11:40:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919829066957"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 11:40:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 11:40:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6322 | status: busy | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 11:42:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"db9dce50-88bc-4b58-a103-47cf5b7072be","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+916375625
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 11:42:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/db9dce50-88bc-4b58-a103-47cf5b7072be
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 11:42:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 11:42:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: db9dce50-88bc-4b58-a103-47cf5b7072be
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-10 11:42:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 11:42:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 11:42:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6323 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 11:43:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"db9dce50-88bc-4b58-a103-47cf5b7072be","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 11:43:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/db9dce50-88bc-4b58-a103-47cf5b7072be
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 11:43:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 11:43:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6323
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 11:43:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"4dc68882-5e42-4215-904c-c11295d34928","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+916375625465","ivr_completed_at":"2026-07-10T06:13:08.883039"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 11:43:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 11:43:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6323 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 11:43:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"db9dce50-88bc-4b58-a103-47cf5b7072be","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 11:43:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/db9dce50-88bc-4b58-a103-47cf5b7072be
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 11:43:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 11:43:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6323
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 11:43:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"4dc68882-5e42-4215-904c-c11295d34928","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+916375625465","ivr_completed_at":"2026-07-10T06:13:08.883039"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 11:43:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 11:43:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6323 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 11:44:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"db9dce50-88bc-4b58-a103-47cf5b7072be","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":7.27,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser: hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0906\u092a\u091
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 11:44:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/db9dce50-88bc-4b58-a103-47cf5b7072be
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 11:44:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 11:44:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6323
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 11:44:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"4dc68882-5e42-4215-904c-c11295d34928","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+916375625465","ivr_completed_at":"2026-07-10T06:13:08.883039"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 11:44:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 11:44:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6323 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 11:44:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"db9dce50-88bc-4b58-a103-47cf5b7072be","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":65,"total_cost":9,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser: hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0906\u092a\u0915\
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 11:44:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/db9dce50-88bc-4b58-a103-47cf5b7072be
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 11:44:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 11:44:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6323
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 11:44:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"4dc68882-5e42-4215-904c-c11295d34928","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+916375625465","ivr_completed_at":"2026-07-10T06:13:08.883039"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 11:44:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 11:44:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-10 11:44:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6323 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 11:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 11:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 11:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 11:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"0e331628-56e4-4b64-83c2-803cdf8e4103","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 11:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"db9dce50-88bc-4b58-a103-47cf5b7072be","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":65.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 11:48:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"6fef3cb4-fea2-4c31-bbc0-10e3ba53161b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919829016
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 11:48:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/6fef3cb4-fea2-4c31-bbc0-10e3ba53161b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 11:48:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 11:48:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 6fef3cb4-fea2-4c31-bbc0-10e3ba53161b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-10 11:48:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 11:48:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 11:48:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6324 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 11:48:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"6fef3cb4-fea2-4c31-bbc0-10e3ba53161b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 11:48:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/6fef3cb4-fea2-4c31-bbc0-10e3ba53161b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 11:48:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 11:48:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6324
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 11:48:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 11:48:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 11:48:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6324 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 11:49:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"6fef3cb4-fea2-4c31-bbc0-10e3ba53161b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"output":56}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 11:49:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/6fef3cb4-fea2-4c31-bbc0-10e3ba53161b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 11:49:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 11:49:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6324
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 11:49:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 11:49:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 11:49:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6324 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 11:50:03 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919829016419 HTTP:200 response:{"status":"queued","message":"done","execution_id":"f66c52be-1ddd-4dec-bf43-e16fae314c70","run_id":"f66c52be-1ddd-4dec-bf43-e16fae314c70"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2334
2026-07-10 11:50:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"f66c52be-1ddd-4dec-bf43-e16fae314c70","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 11:50:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/f66c52be-1ddd-4dec-bf43-e16fae314c70
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 11:50:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 11:50:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: f66c52be-1ddd-4dec-bf43-e16fae314c70
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-10 11:50:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919829016419"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 11:50:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 11:50:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6325 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 11:50:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"f66c52be-1ddd-4dec-bf43-e16fae314c70","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 11:50:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/f66c52be-1ddd-4dec-bf43-e16fae314c70
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 11:50:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 11:50:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6325
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 11:50:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919829016419"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 11:50:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 11:50:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6325 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 11:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 11:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 11:50:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 11:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"f66c52be-1ddd-4dec-bf43-e16fae314c70","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 11:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"6fef3cb4-fea2-4c31-bbc0-10e3ba53161b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 11:50:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"f66c52be-1ddd-4dec-bf43-e16fae314c70","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 11:50:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/f66c52be-1ddd-4dec-bf43-e16fae314c70
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 11:50:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: busy
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 11:50:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6325
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 11:50:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919829016419"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 11:50:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 11:50:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6325 | status: busy | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 11:55:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 11:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 11:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 11:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"f66c52be-1ddd-4dec-bf43-e16fae314c70","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 11:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"6fef3cb4-fea2-4c31-bbc0-10e3ba53161b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 12:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 12:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 12:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 12:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"f66c52be-1ddd-4dec-bf43-e16fae314c70","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 12:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"6fef3cb4-fea2-4c31-bbc0-10e3ba53161b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 12:05:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 12:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 12:05:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 12:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"f66c52be-1ddd-4dec-bf43-e16fae314c70","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 12:05:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"6fef3cb4-fea2-4c31-bbc0-10e3ba53161b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 12:10:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 12:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 12:10:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 12:10:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"f66c52be-1ddd-4dec-bf43-e16fae314c70","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 12:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"6fef3cb4-fea2-4c31-bbc0-10e3ba53161b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 12:10:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"72af92ff-66f0-4596-af57-75c74d165c16","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+916375198
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 12:10:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/72af92ff-66f0-4596-af57-75c74d165c16
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 12:10:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 12:10:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 72af92ff-66f0-4596-af57-75c74d165c16
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-10 12:10:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 12:10:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 12:10:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6326 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 12:10:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"72af92ff-66f0-4596-af57-75c74d165c16","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 12:10:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/72af92ff-66f0-4596-af57-75c74d165c16
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 12:10:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 12:10:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6326
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 12:10:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"036a84ad-1942-42f1-9697-61a8668bc643","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+916375198810","ivr_completed_at":"2026-07-10T06:40:32.315467"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 12:10:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 12:10:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6326 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 12:10:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"72af92ff-66f0-4596-af57-75c74d165c16","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 12:10:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/72af92ff-66f0-4596-af57-75c74d165c16
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 12:10:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 12:10:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6326
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 12:10:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"036a84ad-1942-42f1-9697-61a8668bc643","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+916375198810","ivr_completed_at":"2026-07-10T06:40:32.315467"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 12:10:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 12:10:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6326 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 12:11:06 [13.203.39.153][-][-][info][bolna] [Bolna SearchDoctor] doctor: 'Jain', date_raw: '', check_date: '2026-07-10'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1870
2026-07-10 12:11:06 [13.203.39.153][-][-][info][bolna] [knowledge][warn] No match found for "<span class="hl">Jain</span>"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1795
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1875
2026-07-10 12:12:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"72af92ff-66f0-4596-af57-75c74d165c16","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 12:12:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/72af92ff-66f0-4596-af57-75c74d165c16
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 12:12:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 12:12:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6326
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 12:12:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"036a84ad-1942-42f1-9697-61a8668bc643","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+916375198810","ivr_completed_at":"2026-07-10T06:40:32.315467"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 12:12:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 12:12:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6326 | status: call-disconnected | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 12:12:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"72af92ff-66f0-4596-af57-75c74d165c16","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":116,"total_cost":12,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 12:12:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/72af92ff-66f0-4596-af57-75c74d165c16
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 12:12:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 12:12:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6326
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 12:12:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"036a84ad-1942-42f1-9697-61a8668bc643","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+916375198810","ivr_completed_at":"2026-07-10T06:40:32.315467"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 12:12:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 12:12:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6326 | status: completed | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 12:12:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"dbe7e266-f27b-47d5-adbe-ccaa7011c48b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+916375198
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 12:12:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/dbe7e266-f27b-47d5-adbe-ccaa7011c48b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 12:12:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 12:12:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: dbe7e266-f27b-47d5-adbe-ccaa7011c48b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-10 12:12:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 12:12:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 12:12:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6327 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 12:13:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"dbe7e266-f27b-47d5-adbe-ccaa7011c48b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 12:13:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/dbe7e266-f27b-47d5-adbe-ccaa7011c48b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 12:13:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 12:13:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6327
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 12:13:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"438bdf37-6e53-4c2c-a2ec-c7ea3234cae6","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+916375198810","ivr_completed_at":"2026-07-10T06:43:04.775770"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 12:13:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 12:13:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6327 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 12:13:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"dbe7e266-f27b-47d5-adbe-ccaa7011c48b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 12:13:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/dbe7e266-f27b-47d5-adbe-ccaa7011c48b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 12:13:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 12:13:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6327
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 12:13:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"438bdf37-6e53-4c2c-a2ec-c7ea3234cae6","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+916375198810","ivr_completed_at":"2026-07-10T06:43:04.775770"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 12:13:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 12:13:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6327 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 12:13:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"dbe7e266-f27b-47d5-adbe-ccaa7011c48b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":4.82,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  doctor \u0939\u0948 \u0915\u094b\u0908\nassistant:  \u091c\u093c\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 12:13:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/dbe7e266-f27b-47d5-adbe-ccaa7011c48b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 12:13:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 12:13:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6327
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 12:13:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"438bdf37-6e53-4c2c-a2ec-c7ea3234cae6","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+916375198810","ivr_completed_at":"2026-07-10T06:43:04.775770"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 12:13:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 12:13:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6327 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 12:13:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"dbe7e266-f27b-47d5-adbe-ccaa7011c48b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":61,"total_cost":9,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  doctor \u0939\u0948 \u0915\u094b\u0908\nassistant:  \u091c\u093c\u0930
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 12:13:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/dbe7e266-f27b-47d5-adbe-ccaa7011c48b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 12:13:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 12:13:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6327
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 12:13:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"438bdf37-6e53-4c2c-a2ec-c7ea3234cae6","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+916375198810","ivr_completed_at":"2026-07-10T06:43:04.775770"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 12:13:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 12:13:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-10 12:13:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6327 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 12:14:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"dd0cdf89-c914-4506-b1b8-c16136c6370a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+916375198
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 12:14:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/dd0cdf89-c914-4506-b1b8-c16136c6370a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 12:14:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 12:14:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: dd0cdf89-c914-4506-b1b8-c16136c6370a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-10 12:14:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 12:14:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 12:14:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6328 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 12:14:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"dd0cdf89-c914-4506-b1b8-c16136c6370a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 12:14:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/dd0cdf89-c914-4506-b1b8-c16136c6370a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 12:14:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 12:14:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6328
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 12:14:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"df890075-4a50-46e1-8858-301d1483a5c8","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+916375198810","ivr_completed_at":"2026-07-10T06:44:21.250816"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 12:14:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 12:14:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6328 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 12:14:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"dd0cdf89-c914-4506-b1b8-c16136c6370a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 12:14:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/dd0cdf89-c914-4506-b1b8-c16136c6370a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 12:14:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 12:14:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6328
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 12:14:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"df890075-4a50-46e1-8858-301d1483a5c8","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+916375198810","ivr_completed_at":"2026-07-10T06:44:21.250816"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 12:14:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 12:14:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6328 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 12:15:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"dd0cdf89-c914-4506-b1b8-c16136c6370a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":5.23,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser: ok\nassistant:  \u091c\u0940, \u092c\u0924\u093e\u0907\u090f\u0964 \u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 12:15:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/dd0cdf89-c914-4506-b1b8-c16136c6370a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 12:15:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 12:15:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6328
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 12:15:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"df890075-4a50-46e1-8858-301d1483a5c8","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+916375198810","ivr_completed_at":"2026-07-10T06:44:21.250816"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 12:15:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 12:15:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6328 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 12:15:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"dd0cdf89-c914-4506-b1b8-c16136c6370a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":67,"total_cost":9,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser: ok\nassistant:  \u091c\u0940, \u092c\u0924\u093e\u0907\u090f\u0964 \u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 12:15:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/dd0cdf89-c914-4506-b1b8-c16136c6370a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 12:15:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 12:15:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6328
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 12:15:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"df890075-4a50-46e1-8858-301d1483a5c8","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+916375198810","ivr_completed_at":"2026-07-10T06:44:21.250816"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 12:15:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 12:15:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-10 12:15:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6328 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 12:15:43 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 12:15:44 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 12:15:48 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 12:15:49 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"f66c52be-1ddd-4dec-bf43-e16fae314c70","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 12:15:50 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"dd0cdf89-c914-4506-b1b8-c16136c6370a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":67.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 12:20:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 12:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 12:20:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 12:20:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"f66c52be-1ddd-4dec-bf43-e16fae314c70","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 12:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"dd0cdf89-c914-4506-b1b8-c16136c6370a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":67.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 12:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 12:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 12:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 12:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"f66c52be-1ddd-4dec-bf43-e16fae314c70","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 12:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"dd0cdf89-c914-4506-b1b8-c16136c6370a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":67.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 12:29:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"674548c5-cca9-4fab-aea4-05f5118f2211","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919982150
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 12:29:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/674548c5-cca9-4fab-aea4-05f5118f2211
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 12:29:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 12:29:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 674548c5-cca9-4fab-aea4-05f5118f2211
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-10 12:29:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 12:29:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 12:29:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6329 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 12:29:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"674548c5-cca9-4fab-aea4-05f5118f2211","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 12:29:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/674548c5-cca9-4fab-aea4-05f5118f2211
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 12:29:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 12:29:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6329
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 12:29:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 12:29:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 12:29:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6329 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 12:30:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"674548c5-cca9-4fab-aea4-05f5118f2211","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":588,"output":65}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 12:30:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/674548c5-cca9-4fab-aea4-05f5118f2211
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 12:30:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 12:30:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6329
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 12:30:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 12:30:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 12:30:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6329 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 12:30:05 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919982150828 HTTP:200 response:{"status":"queued","message":"done","execution_id":"b5ab9ac7-edfe-47aa-b0cd-2ebca6734761","run_id":"b5ab9ac7-edfe-47aa-b0cd-2ebca6734761"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2334
2026-07-10 12:30:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b5ab9ac7-edfe-47aa-b0cd-2ebca6734761","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 12:30:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/b5ab9ac7-edfe-47aa-b0cd-2ebca6734761
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 12:30:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 12:30:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: b5ab9ac7-edfe-47aa-b0cd-2ebca6734761
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-10 12:30:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919982150828"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 12:30:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 12:30:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6330 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 12:30:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b5ab9ac7-edfe-47aa-b0cd-2ebca6734761","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 12:30:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/b5ab9ac7-edfe-47aa-b0cd-2ebca6734761
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 12:30:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 12:30:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6330
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 12:30:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919982150828"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 12:30:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 12:30:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6330 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 12:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 12:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 12:30:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 12:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b5ab9ac7-edfe-47aa-b0cd-2ebca6734761","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 12:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"674548c5-cca9-4fab-aea4-05f5118f2211","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":588,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 12:30:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b5ab9ac7-edfe-47aa-b0cd-2ebca6734761","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 12:30:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/b5ab9ac7-edfe-47aa-b0cd-2ebca6734761
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 12:30:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: busy
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 12:30:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6330
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 12:30:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919982150828"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 12:30:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 12:30:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6330 | status: busy | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 12:35:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 12:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 12:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 12:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"527f6fde-e1b2-470e-b97f-da7555f498d6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":46.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 12:35:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"674548c5-cca9-4fab-aea4-05f5118f2211","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":588,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 12:40:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 12:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 12:40:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 12:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"527f6fde-e1b2-470e-b97f-da7555f498d6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":46.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 12:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"674548c5-cca9-4fab-aea4-05f5118f2211","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":588,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 12:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 12:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 12:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 12:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"527f6fde-e1b2-470e-b97f-da7555f498d6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":46.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 12:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"674548c5-cca9-4fab-aea4-05f5118f2211","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":588,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 12:46:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4b5342cb-ee44-4457-a13f-7182dfcc0554","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917971293
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 12:46:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/4b5342cb-ee44-4457-a13f-7182dfcc0554
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 12:46:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 12:46:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 4b5342cb-ee44-4457-a13f-7182dfcc0554
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-10 12:46:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 12:46:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 12:46:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6331 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 12:46:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4b5342cb-ee44-4457-a13f-7182dfcc0554","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 12:46:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/4b5342cb-ee44-4457-a13f-7182dfcc0554
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 12:46:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 12:46:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6331
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 12:46:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 12:46:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 12:46:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6331 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 12:47:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4b5342cb-ee44-4457-a13f-7182dfcc0554","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":587,"output":63}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 12:47:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/4b5342cb-ee44-4457-a13f-7182dfcc0554
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 12:47:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 12:47:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6331
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 12:47:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 12:47:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 12:47:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6331 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 12:50:03 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +917971293277 HTTP:200 response:{"status":"queued","message":"done","execution_id":"381c3553-faf0-4b68-90bd-fb556c1697f1","run_id":"381c3553-faf0-4b68-90bd-fb556c1697f1"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2334
2026-07-10 12:50:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"381c3553-faf0-4b68-90bd-fb556c1697f1","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 12:50:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/381c3553-faf0-4b68-90bd-fb556c1697f1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 12:50:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 12:50:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 381c3553-faf0-4b68-90bd-fb556c1697f1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-10 12:50:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917971293277"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 12:50:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 12:50:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6332 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 12:50:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"381c3553-faf0-4b68-90bd-fb556c1697f1","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 12:50:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/381c3553-faf0-4b68-90bd-fb556c1697f1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 12:50:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 12:50:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6332
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 12:50:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917971293277"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 12:50:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 12:50:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6332 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 12:50:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 12:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 12:50:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 12:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"381c3553-faf0-4b68-90bd-fb556c1697f1","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 12:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"4b5342cb-ee44-4457-a13f-7182dfcc0554","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":587,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 12:50:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"381c3553-faf0-4b68-90bd-fb556c1697f1","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 12:50:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/381c3553-faf0-4b68-90bd-fb556c1697f1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 12:50:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: busy
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 12:50:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6332
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 12:50:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917971293277"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 12:50:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 12:50:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6332 | status: busy | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 12:55:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 12:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 12:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 12:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"54d6fdcc-1f59-4862-a4e1-9ca4cf59ddeb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":25.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 12:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"4b5342cb-ee44-4457-a13f-7182dfcc0554","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":587,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 12:59:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d0c82e45-8b13-465e-9f3c-5573839b9ce5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919521613
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 12:59:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d0c82e45-8b13-465e-9f3c-5573839b9ce5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 12:59:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 12:59:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: d0c82e45-8b13-465e-9f3c-5573839b9ce5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-10 12:59:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 12:59:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 12:59:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6333 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 12:59:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d0c82e45-8b13-465e-9f3c-5573839b9ce5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 12:59:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d0c82e45-8b13-465e-9f3c-5573839b9ce5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 12:59:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 12:59:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6333
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 12:59:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"19993eb8-d76d-4fc9-87b8-0fe11ddac249","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919521613242","ivr_completed_at":"2026-07-10T07:29:31.813779"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 12:59:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 12:59:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6333 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 12:59:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d0c82e45-8b13-465e-9f3c-5573839b9ce5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 12:59:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d0c82e45-8b13-465e-9f3c-5573839b9ce5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 12:59:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 12:59:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6333
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 12:59:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"19993eb8-d76d-4fc9-87b8-0fe11ddac249","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919521613242","ivr_completed_at":"2026-07-10T07:29:31.813779"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 12:59:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 12:59:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6333 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 12:59:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d0c82e45-8b13-465e-9f3c-5573839b9ce5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":2.8,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  madam \u092e\u0941\u091d\u0947 \u092f\u0939 \u092a\u0924\u093e \u0915
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 12:59:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d0c82e45-8b13-465e-9f3c-5573839b9ce5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 12:59:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 12:59:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6333
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 12:59:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"19993eb8-d76d-4fc9-87b8-0fe11ddac249","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919521613242","ivr_completed_at":"2026-07-10T07:29:31.813779"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 12:59:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 12:59:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6333 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 13:00:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d0c82e45-8b13-465e-9f3c-5573839b9ce5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":40,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  madam \u092e\u0941\u091d\u0947 \u092f\u0939 \u092a\u0924\u093e \u0915\
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 13:00:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d0c82e45-8b13-465e-9f3c-5573839b9ce5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 13:00:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 13:00:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6333
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 13:00:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"19993eb8-d76d-4fc9-87b8-0fe11ddac249","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919521613242","ivr_completed_at":"2026-07-10T07:29:31.813779"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 13:00:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 13:00:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-10 13:00:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6333 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 13:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 13:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 13:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 13:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"54d6fdcc-1f59-4862-a4e1-9ca4cf59ddeb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":25.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 13:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"d0c82e45-8b13-465e-9f3c-5573839b9ce5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":2.8,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 13:05:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 13:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 13:05:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 13:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"567a4c40-7da3-4c14-b3b0-4650fc061102","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":18.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 13:05:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"d0c82e45-8b13-465e-9f3c-5573839b9ce5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 13:10:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 13:10:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 13:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 13:10:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"567a4c40-7da3-4c14-b3b0-4650fc061102","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":18.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 13:10:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"d0c82e45-8b13-465e-9f3c-5573839b9ce5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 13:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 13:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 13:15:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 13:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"567a4c40-7da3-4c14-b3b0-4650fc061102","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":18.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 13:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"d0c82e45-8b13-465e-9f3c-5573839b9ce5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 13:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 13:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 13:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 13:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"567a4c40-7da3-4c14-b3b0-4650fc061102","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":18.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 13:20:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"d0c82e45-8b13-465e-9f3c-5573839b9ce5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 13:25:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 13:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 13:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 13:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"567a4c40-7da3-4c14-b3b0-4650fc061102","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":18.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 13:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"d0c82e45-8b13-465e-9f3c-5573839b9ce5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 13:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 13:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 13:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 13:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"567a4c40-7da3-4c14-b3b0-4650fc061102","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":18.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 13:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"d0c82e45-8b13-465e-9f3c-5573839b9ce5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 13:33:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c97b8fd1-65da-486d-93b4-c9ae11829f25","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919953591
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 13:33:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c97b8fd1-65da-486d-93b4-c9ae11829f25
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 13:33:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 13:33:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: c97b8fd1-65da-486d-93b4-c9ae11829f25
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-10 13:33:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 13:33:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 13:33:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6334 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 13:34:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c97b8fd1-65da-486d-93b4-c9ae11829f25","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 13:34:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c97b8fd1-65da-486d-93b4-c9ae11829f25
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 13:34:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 13:34:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6334
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 13:34:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"08602491-913e-4477-a1d0-828010e2f93e","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919953591328","ivr_completed_at":"2026-07-10T08:04:07.561658"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 13:34:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 13:34:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6334 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 13:34:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c97b8fd1-65da-486d-93b4-c9ae11829f25","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 13:34:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c97b8fd1-65da-486d-93b4-c9ae11829f25
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 13:34:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 13:34:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6334
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 13:34:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"08602491-913e-4477-a1d0-828010e2f93e","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919953591328","ivr_completed_at":"2026-07-10T08:04:07.561658"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 13:34:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 13:34:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6334 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 13:35:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 13:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 13:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 13:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"567a4c40-7da3-4c14-b3b0-4650fc061102","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":18.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 13:35:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c97b8fd1-65da-486d-93b4-c9ae11829f25","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 13:37:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c97b8fd1-65da-486d-93b4-c9ae11829f25","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":39.66,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  madam \u092f\u0939 cardiology \u0915\u093e \u0935\u0939 \u0939\u094
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 13:37:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c97b8fd1-65da-486d-93b4-c9ae11829f25
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 13:37:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 13:37:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6334
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 13:37:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"08602491-913e-4477-a1d0-828010e2f93e","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919953591328","ivr_completed_at":"2026-07-10T08:04:07.561658"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 13:37:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 13:37:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-10 13:37:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6334 | status: call-disconnected | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 13:38:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c97b8fd1-65da-486d-93b4-c9ae11829f25","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":254,"total_cost":27,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  madam \u092f\u0939 cardiology \u0915\u093e \u0935\u0939 \u0939\u0948
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 13:38:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c97b8fd1-65da-486d-93b4-c9ae11829f25
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 13:38:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 13:38:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6334
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 13:38:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6334 | status: completed | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 13:40:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 13:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 13:40:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 13:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"567a4c40-7da3-4c14-b3b0-4650fc061102","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":18.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 13:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c97b8fd1-65da-486d-93b4-c9ae11829f25","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":254.0,"total_cost":27.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 13:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 13:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 13:45:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 13:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"567a4c40-7da3-4c14-b3b0-4650fc061102","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":18.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 13:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c97b8fd1-65da-486d-93b4-c9ae11829f25","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":254.0,"total_cost":27.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 13:50:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 13:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 13:50:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 13:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"567a4c40-7da3-4c14-b3b0-4650fc061102","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":18.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 13:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c97b8fd1-65da-486d-93b4-c9ae11829f25","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":254.0,"total_cost":27.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 13:55:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 13:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 13:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 13:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"567a4c40-7da3-4c14-b3b0-4650fc061102","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":18.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 13:55:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c97b8fd1-65da-486d-93b4-c9ae11829f25","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":254.0,"total_cost":27.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 14:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 14:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 14:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 14:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5d102562-2967-4af1-8526-980f59dab397","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":114.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 14:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c97b8fd1-65da-486d-93b4-c9ae11829f25","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":254.0,"total_cost":27.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 14:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 14:05:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 14:05:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 14:05:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5d102562-2967-4af1-8526-980f59dab397","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":114.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 14:05:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c97b8fd1-65da-486d-93b4-c9ae11829f25","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":254.0,"total_cost":27.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 14:10:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 14:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 14:10:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 14:10:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5d102562-2967-4af1-8526-980f59dab397","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":114.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 14:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c97b8fd1-65da-486d-93b4-c9ae11829f25","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":254.0,"total_cost":27.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 14:15:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 14:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 14:15:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 14:15:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5d102562-2967-4af1-8526-980f59dab397","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":114.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 14:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c97b8fd1-65da-486d-93b4-c9ae11829f25","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":254.0,"total_cost":27.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 14:20:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 14:20:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 14:20:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 14:20:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5d102562-2967-4af1-8526-980f59dab397","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":114.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 14:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c97b8fd1-65da-486d-93b4-c9ae11829f25","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":254.0,"total_cost":27.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 14:25:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 14:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 14:25:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 14:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5d102562-2967-4af1-8526-980f59dab397","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":114.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 14:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c97b8fd1-65da-486d-93b4-c9ae11829f25","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":254.0,"total_cost":27.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 14:30:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 14:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 14:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 14:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5d102562-2967-4af1-8526-980f59dab397","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":114.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 14:30:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c97b8fd1-65da-486d-93b4-c9ae11829f25","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":254.0,"total_cost":27.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 14:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 14:35:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 14:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 14:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5d102562-2967-4af1-8526-980f59dab397","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":114.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 14:35:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c97b8fd1-65da-486d-93b4-c9ae11829f25","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":254.0,"total_cost":27.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 14:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 14:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 14:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 14:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5d102562-2967-4af1-8526-980f59dab397","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":114.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 14:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c97b8fd1-65da-486d-93b4-c9ae11829f25","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":254.0,"total_cost":27.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 14:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 14:45:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 14:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 14:45:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5d102562-2967-4af1-8526-980f59dab397","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":114.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 14:45:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c97b8fd1-65da-486d-93b4-c9ae11829f25","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":254.0,"total_cost":27.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 14:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 14:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 14:50:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 14:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 14:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c97b8fd1-65da-486d-93b4-c9ae11829f25","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":254.0,"total_cost":27.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 14:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 14:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 14:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 14:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 14:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c97b8fd1-65da-486d-93b4-c9ae11829f25","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":254.0,"total_cost":27.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 15:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 15:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 15:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 15:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 15:00:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c97b8fd1-65da-486d-93b4-c9ae11829f25","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":254.0,"total_cost":27.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 15:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 15:05:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 15:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 15:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 15:05:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c97b8fd1-65da-486d-93b4-c9ae11829f25","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":254.0,"total_cost":27.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 15:10:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 15:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 15:10:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 15:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 15:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c97b8fd1-65da-486d-93b4-c9ae11829f25","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":254.0,"total_cost":27.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 15:15:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 15:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 15:15:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 15:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 15:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c97b8fd1-65da-486d-93b4-c9ae11829f25","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":254.0,"total_cost":27.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 15:20:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 15:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 15:20:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 15:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 15:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c97b8fd1-65da-486d-93b4-c9ae11829f25","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":254.0,"total_cost":27.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 15:25:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 15:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 15:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 15:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"637a00cc-f36b-4e5f-9601-0a39165eb83f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":161.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 15:25:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c97b8fd1-65da-486d-93b4-c9ae11829f25","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":254.0,"total_cost":27.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 15:27:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"380ec928-e16f-48f1-89fa-bb03eaaecb24","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919784959
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 15:27:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/380ec928-e16f-48f1-89fa-bb03eaaecb24
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 15:27:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 15:27:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 380ec928-e16f-48f1-89fa-bb03eaaecb24
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-10 15:27:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 15:27:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 15:27:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6335 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 15:28:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"380ec928-e16f-48f1-89fa-bb03eaaecb24","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 15:28:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/380ec928-e16f-48f1-89fa-bb03eaaecb24
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 15:28:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 15:28:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6335
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 15:28:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"c91e9466-3ddb-4f5a-95e1-967f6708d8bd","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919784959317","ivr_completed_at":"2026-07-10T09:58:00.537661"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 15:28:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 15:28:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6335 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 15:28:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"380ec928-e16f-48f1-89fa-bb03eaaecb24","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 15:28:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/380ec928-e16f-48f1-89fa-bb03eaaecb24
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 15:28:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 15:28:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6335
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 15:28:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"c91e9466-3ddb-4f5a-95e1-967f6708d8bd","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919784959317","ivr_completed_at":"2026-07-10T09:58:00.537661"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 15:28:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 15:28:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6335 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 15:29:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"380ec928-e16f-48f1-89fa-bb03eaaecb24","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":14.41,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello sir renew \u092d\u0940 \u091a\u093e\u0932\u0942 \u0939\u094b 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 15:29:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/380ec928-e16f-48f1-89fa-bb03eaaecb24
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 15:29:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 15:29:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6335
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 15:29:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"c91e9466-3ddb-4f5a-95e1-967f6708d8bd","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919784959317","ivr_completed_at":"2026-07-10T09:58:00.537661"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 15:29:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 15:29:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-10 15:29:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6335 | status: call-disconnected | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 15:29:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"689c2412-3f35-4bef-95ce-15e203d347ce","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919784959
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 15:29:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/689c2412-3f35-4bef-95ce-15e203d347ce
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 15:29:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 15:29:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 689c2412-3f35-4bef-95ce-15e203d347ce
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-10 15:29:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 15:29:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 15:29:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6336 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 15:29:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"380ec928-e16f-48f1-89fa-bb03eaaecb24","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":107,"total_cost":12,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello sir renew \u092d\u0940 \u091a\u093e\u0932\u0942 \u0939\u094b \
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 15:29:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/380ec928-e16f-48f1-89fa-bb03eaaecb24
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 15:29:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 15:29:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6335
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 15:29:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6335 | status: completed | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 15:30:05 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919784959317 HTTP:200 response:{"status":"queued","message":"done","execution_id":"616b9660-50fc-464e-b66b-a40afa8a2899","run_id":"616b9660-50fc-464e-b66b-a40afa8a2899"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2334
2026-07-10 15:30:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"689c2412-3f35-4bef-95ce-15e203d347ce","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 15:30:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/689c2412-3f35-4bef-95ce-15e203d347ce
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 15:30:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 15:30:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6336
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 15:30:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 15:30:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 15:30:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6336 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 15:30:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"616b9660-50fc-464e-b66b-a40afa8a2899","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 15:30:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/616b9660-50fc-464e-b66b-a40afa8a2899
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 15:30:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 15:30:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 616b9660-50fc-464e-b66b-a40afa8a2899
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-10 15:30:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919784959317"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 15:30:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 15:30:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6337 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 15:30:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"616b9660-50fc-464e-b66b-a40afa8a2899","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 15:30:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/616b9660-50fc-464e-b66b-a40afa8a2899
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 15:30:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 15:30:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6337
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 15:30:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919784959317"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 15:30:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 15:30:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6337 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 15:30:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"f7d6e306-b174-4d60-8cea-71ef80a18cc5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919784959
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 15:30:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/f7d6e306-b174-4d60-8cea-71ef80a18cc5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 15:30:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 15:30:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: f7d6e306-b174-4d60-8cea-71ef80a18cc5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-10 15:30:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 15:30:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 15:30:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6338 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 15:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 15:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 15:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 15:30:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"616b9660-50fc-464e-b66b-a40afa8a2899","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 15:30:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"f7d6e306-b174-4d60-8cea-71ef80a18cc5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{},"cost_breakdown":null,"extracted_data":null,"summary":
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 15:30:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"616b9660-50fc-464e-b66b-a40afa8a2899","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 15:30:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/616b9660-50fc-464e-b66b-a40afa8a2899
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 15:30:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: busy
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 15:30:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6337
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 15:30:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919784959317"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 15:30:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 15:30:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6337 | status: busy | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 15:30:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"f7d6e306-b174-4d60-8cea-71ef80a18cc5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 15:30:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/f7d6e306-b174-4d60-8cea-71ef80a18cc5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 15:30:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 15:30:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6338
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 15:30:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"d5d4a33e-3853-4ef9-b873-4bec6bbc7b55","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919784959317","ivr_completed_at":"2026-07-10T10:00:30.288868"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 15:30:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 15:30:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6338 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 15:30:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"f7d6e306-b174-4d60-8cea-71ef80a18cc5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 15:30:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/f7d6e306-b174-4d60-8cea-71ef80a18cc5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 15:30:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 15:30:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6338
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 15:30:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"d5d4a33e-3853-4ef9-b873-4bec6bbc7b55","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919784959317","ivr_completed_at":"2026-07-10T10:00:30.288868"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 15:30:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 15:30:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6338 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 15:30:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"689c2412-3f35-4bef-95ce-15e203d347ce","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":588,"output":53}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 15:30:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/689c2412-3f35-4bef-95ce-15e203d347ce
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 15:30:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 15:30:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6336
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 15:30:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 15:30:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 15:30:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6336 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 15:30:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"f7d6e306-b174-4d60-8cea-71ef80a18cc5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":3.67,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u091a\u093e\u0932\u0942 \u0939\u094b \u0917\u092f\u093e \u0915\u094
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 15:30:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/f7d6e306-b174-4d60-8cea-71ef80a18cc5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 15:30:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 15:30:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6338
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 15:30:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"d5d4a33e-3853-4ef9-b873-4bec6bbc7b55","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919784959317","ivr_completed_at":"2026-07-10T10:00:30.288868"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 15:30:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 15:30:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6338 | status: call-disconnected | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 15:31:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"f7d6e306-b174-4d60-8cea-71ef80a18cc5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":47,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u091a\u093e\u0932\u0942 \u0939\u094b \u0917\u092f\u093e \u0915\u094d\
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 15:31:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/f7d6e306-b174-4d60-8cea-71ef80a18cc5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 15:31:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 15:31:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6338
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 15:31:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"d5d4a33e-3853-4ef9-b873-4bec6bbc7b55","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919784959317","ivr_completed_at":"2026-07-10T10:00:30.288868"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 15:31:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 15:31:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-10 15:31:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6338 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 15:35:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 15:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 15:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 15:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"616b9660-50fc-464e-b66b-a40afa8a2899","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 15:35:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"f7d6e306-b174-4d60-8cea-71ef80a18cc5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":47.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 15:40:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 15:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 15:40:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 15:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"616b9660-50fc-464e-b66b-a40afa8a2899","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 15:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"f7d6e306-b174-4d60-8cea-71ef80a18cc5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":47.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 15:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 15:45:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 15:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 15:45:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"616b9660-50fc-464e-b66b-a40afa8a2899","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 15:45:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"f7d6e306-b174-4d60-8cea-71ef80a18cc5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":47.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 15:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 15:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 15:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 15:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"616b9660-50fc-464e-b66b-a40afa8a2899","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 15:55:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"f7d6e306-b174-4d60-8cea-71ef80a18cc5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":47.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 16:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 16:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 16:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 16:00:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"616b9660-50fc-464e-b66b-a40afa8a2899","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 16:00:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"f7d6e306-b174-4d60-8cea-71ef80a18cc5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":47.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 16:05:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 16:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 16:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 16:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"616b9660-50fc-464e-b66b-a40afa8a2899","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 16:05:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"f7d6e306-b174-4d60-8cea-71ef80a18cc5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":47.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 16:10:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 16:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 16:10:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 16:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"616b9660-50fc-464e-b66b-a40afa8a2899","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 16:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"f7d6e306-b174-4d60-8cea-71ef80a18cc5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":47.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 16:15:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 16:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 16:15:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 16:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"616b9660-50fc-464e-b66b-a40afa8a2899","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 16:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"f7d6e306-b174-4d60-8cea-71ef80a18cc5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":47.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 16:20:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 16:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 16:20:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 16:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"616b9660-50fc-464e-b66b-a40afa8a2899","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 16:20:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"f7d6e306-b174-4d60-8cea-71ef80a18cc5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":47.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 16:22:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"479a379a-b8af-4167-9ff9-b9e77ad2806d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919027839
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 16:22:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/479a379a-b8af-4167-9ff9-b9e77ad2806d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 16:22:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 16:22:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 479a379a-b8af-4167-9ff9-b9e77ad2806d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-10 16:22:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 16:22:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 16:22:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6339 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 16:22:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"479a379a-b8af-4167-9ff9-b9e77ad2806d","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"azure\/gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usa
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 16:22:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/479a379a-b8af-4167-9ff9-b9e77ad2806d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 16:22:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 16:22:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6339
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 16:22:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","call_sid":"00679feb-8280-40f3-bd7f-e39360e6bea1","timezone":"America\/Los_Angeles","call_reason":"Emergency","from_number":"+919027839120","ivr_completed_at":"2026-07-10T10:52:57.987851"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 16:22:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Emergency
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 16:22:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6339 | status: in-progress | ivr_option: Emergency | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 16:22:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"479a379a-b8af-4167-9ff9-b9e77ad2806d","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"azure\/gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usa
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 16:22:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/479a379a-b8af-4167-9ff9-b9e77ad2806d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 16:22:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 16:22:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6339
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 16:22:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6339 | status: in-progress | ivr_option: Emergency | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 16:23:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"479a379a-b8af-4167-9ff9-b9e77ad2806d","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0.1,"transcript":"assistant: Forbaxy Emergency.  \u092c\u0924\u093e\u0907\u090f, \u0915\u094d\u092f\u093e emergency \u0939\u0948\n","usage_breakdown":{"llmModel":{"azure\/gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesiz
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 16:23:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/479a379a-b8af-4167-9ff9-b9e77ad2806d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 16:23:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 16:23:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6339
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 16:23:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6339 | status: call-disconnected | ivr_option: Emergency | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 16:23:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"55a0cba6-8742-4ed5-9812-90896d4ab14a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919027839
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 16:23:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/55a0cba6-8742-4ed5-9812-90896d4ab14a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 16:23:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 16:23:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 55a0cba6-8742-4ed5-9812-90896d4ab14a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-10 16:23:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 16:23:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 16:23:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6340 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 16:23:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"55a0cba6-8742-4ed5-9812-90896d4ab14a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 16:23:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/55a0cba6-8742-4ed5-9812-90896d4ab14a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 16:23:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 16:23:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6340
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 16:23:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"81159517-d0f4-49f4-8a11-06c7828873cb","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919027839120","ivr_completed_at":"2026-07-10T10:53:26.734395"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 16:23:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 16:23:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6340 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 16:23:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"55a0cba6-8742-4ed5-9812-90896d4ab14a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 16:23:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/55a0cba6-8742-4ed5-9812-90896d4ab14a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 16:23:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 16:23:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6340
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 16:23:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"81159517-d0f4-49f4-8a11-06c7828873cb","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919027839120","ivr_completed_at":"2026-07-10T10:53:26.734395"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 16:23:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 16:23:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6340 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 16:23:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"479a379a-b8af-4167-9ff9-b9e77ad2806d","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":30,"total_cost":3,"transcript":"assistant: Forbaxy Emergency.  \u092c\u0924\u093e\u0907\u090f, \u0915\u094d\u092f\u093e emergency \u0939\u0948\n","usage_breakdown":{"llmModel":{"azure\/gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesize
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 16:23:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/479a379a-b8af-4167-9ff9-b9e77ad2806d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 16:23:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 16:23:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6339
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 16:23:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6339 | status: completed | ivr_option: Emergency | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 16:24:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"55a0cba6-8742-4ed5-9812-90896d4ab14a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":6.96,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  ma'am hr department \u092e\u0947\u0902 \u092c\u093e\u0924 \u0915\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 16:24:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/55a0cba6-8742-4ed5-9812-90896d4ab14a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 16:24:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 16:24:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6340
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 16:24:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"81159517-d0f4-49f4-8a11-06c7828873cb","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919027839120","ivr_completed_at":"2026-07-10T10:53:26.734395"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 16:24:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 16:24:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6340 | status: call-disconnected | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 16:24:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"55a0cba6-8742-4ed5-9812-90896d4ab14a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":70,"total_cost":9,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  ma'am hr department \u092e\u0947\u0902 \u092c\u093e\u0924 \u0915\u0930
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 16:24:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/55a0cba6-8742-4ed5-9812-90896d4ab14a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 16:24:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 16:24:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6340
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 16:24:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"81159517-d0f4-49f4-8a11-06c7828873cb","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919027839120","ivr_completed_at":"2026-07-10T10:53:26.734395"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 16:24:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 16:24:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-10 16:24:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6340 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 16:25:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 16:25:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 16:25:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 16:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"616b9660-50fc-464e-b66b-a40afa8a2899","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 16:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"55a0cba6-8742-4ed5-9812-90896d4ab14a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 16:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 16:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 16:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 16:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"616b9660-50fc-464e-b66b-a40afa8a2899","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 16:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"55a0cba6-8742-4ed5-9812-90896d4ab14a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 16:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 16:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 16:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 16:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"616b9660-50fc-464e-b66b-a40afa8a2899","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 16:35:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"55a0cba6-8742-4ed5-9812-90896d4ab14a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 16:40:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 16:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 16:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 16:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"616b9660-50fc-464e-b66b-a40afa8a2899","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 16:40:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"55a0cba6-8742-4ed5-9812-90896d4ab14a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 16:45:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 16:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 16:45:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 16:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"616b9660-50fc-464e-b66b-a40afa8a2899","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 16:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"55a0cba6-8742-4ed5-9812-90896d4ab14a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 16:50:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 16:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 16:50:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 16:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"616b9660-50fc-464e-b66b-a40afa8a2899","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 16:50:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"55a0cba6-8742-4ed5-9812-90896d4ab14a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 16:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 16:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 16:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 16:55:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"616b9660-50fc-464e-b66b-a40afa8a2899","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 16:55:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"55a0cba6-8742-4ed5-9812-90896d4ab14a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 17:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 17:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 17:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 17:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"616b9660-50fc-464e-b66b-a40afa8a2899","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 17:00:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"55a0cba6-8742-4ed5-9812-90896d4ab14a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 17:02:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c6e19569-cbd2-45bf-b352-5a44d17af775","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918952049
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 17:02:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c6e19569-cbd2-45bf-b352-5a44d17af775
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 17:02:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 17:02:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: c6e19569-cbd2-45bf-b352-5a44d17af775
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-10 17:02:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035088360"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 17:02:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 17:02:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6341 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 17:02:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c6e19569-cbd2-45bf-b352-5a44d17af775","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"azure\/gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usa
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 17:02:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c6e19569-cbd2-45bf-b352-5a44d17af775
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 17:02:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 17:02:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6341
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 17:02:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","call_sid":"5a706ae1-a246-4005-abe3-8a319b879d24","timezone":"America\/Los_Angeles","call_reason":"Emergency","from_number":"+918952049345","ivr_completed_at":"2026-07-10T11:32:24.408777"},"recipient_phone_number":"+918035088360"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 17:02:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Emergency
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 17:02:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6341 | status: in-progress | ivr_option: Emergency | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 17:02:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c6e19569-cbd2-45bf-b352-5a44d17af775","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"azure\/gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usa
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 17:02:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c6e19569-cbd2-45bf-b352-5a44d17af775
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 17:02:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 17:02:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6341
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 17:02:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6341 | status: in-progress | ivr_option: Emergency | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 17:02:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c6e19569-cbd2-45bf-b352-5a44d17af775","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0.06,"transcript":"assistant: Forbaxy Emergency.  \u092c\u0924\u093e\u0907\u090f, \u0915\u094d\u092f\u093e emergency \u0939\u0948\n","usage_breakdown":{"llmModel":{"azure\/gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesi
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 17:02:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c6e19569-cbd2-45bf-b352-5a44d17af775
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 17:02:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 17:02:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6341
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 17:02:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6341 | status: call-disconnected | ivr_option: Emergency | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 17:02:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c6e19569-cbd2-45bf-b352-5a44d17af775","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":17,"total_cost":3,"transcript":"assistant: Forbaxy Emergency.  \u092c\u0924\u093e\u0907\u090f, \u0915\u094d\u092f\u093e emergency \u0939\u0948\n","usage_breakdown":{"llmModel":{"azure\/gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesize
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 17:02:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c6e19569-cbd2-45bf-b352-5a44d17af775
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 17:02:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 17:02:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6341
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 17:02:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6341 | status: completed | ivr_option: Emergency | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 17:05:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 17:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 17:05:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 17:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"616b9660-50fc-464e-b66b-a40afa8a2899","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 17:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"55a0cba6-8742-4ed5-9812-90896d4ab14a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 17:10:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 17:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 17:10:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 17:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"616b9660-50fc-464e-b66b-a40afa8a2899","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 17:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"55a0cba6-8742-4ed5-9812-90896d4ab14a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 17:15:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 17:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 17:15:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 17:15:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"616b9660-50fc-464e-b66b-a40afa8a2899","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 17:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"55a0cba6-8742-4ed5-9812-90896d4ab14a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 17:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 17:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 17:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 17:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"616b9660-50fc-464e-b66b-a40afa8a2899","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 17:20:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"55a0cba6-8742-4ed5-9812-90896d4ab14a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 17:25:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 17:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 17:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 17:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"616b9660-50fc-464e-b66b-a40afa8a2899","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 17:25:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"55a0cba6-8742-4ed5-9812-90896d4ab14a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 17:30:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 17:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 17:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 17:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"616b9660-50fc-464e-b66b-a40afa8a2899","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 17:30:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"55a0cba6-8742-4ed5-9812-90896d4ab14a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 17:35:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 17:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 17:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 17:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"616b9660-50fc-464e-b66b-a40afa8a2899","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 17:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"55a0cba6-8742-4ed5-9812-90896d4ab14a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 17:38:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e776912d-fd73-4b40-bcdf-775b30a81a83","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919509926
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 17:38:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e776912d-fd73-4b40-bcdf-775b30a81a83
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 17:38:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 17:38:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: e776912d-fd73-4b40-bcdf-775b30a81a83
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-10 17:38:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 17:38:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 17:38:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6342 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 17:38:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e776912d-fd73-4b40-bcdf-775b30a81a83","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 17:38:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e776912d-fd73-4b40-bcdf-775b30a81a83
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 17:38:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 17:38:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6342
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 17:38:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 17:38:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 17:38:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6342 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 17:39:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e776912d-fd73-4b40-bcdf-775b30a81a83","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":588,"output":73}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 17:39:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e776912d-fd73-4b40-bcdf-775b30a81a83
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 17:39:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 17:39:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6342
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 17:39:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 17:39:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 17:39:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6342 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 17:40:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 17:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 17:40:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 17:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"616b9660-50fc-464e-b66b-a40afa8a2899","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 17:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"e776912d-fd73-4b40-bcdf-775b30a81a83","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":588,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 17:45:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 17:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 17:45:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 17:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"616b9660-50fc-464e-b66b-a40afa8a2899","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 17:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"e776912d-fd73-4b40-bcdf-775b30a81a83","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":588,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 17:50:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 17:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 17:50:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 17:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"616b9660-50fc-464e-b66b-a40afa8a2899","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 17:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"e776912d-fd73-4b40-bcdf-775b30a81a83","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":588,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 17:55:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 17:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 17:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 17:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"616b9660-50fc-464e-b66b-a40afa8a2899","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 17:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"e776912d-fd73-4b40-bcdf-775b30a81a83","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":588,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 18:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 18:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 18:00:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 18:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"616b9660-50fc-464e-b66b-a40afa8a2899","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 18:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"e776912d-fd73-4b40-bcdf-775b30a81a83","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":588,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 18:10:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 18:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 18:10:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 18:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"616b9660-50fc-464e-b66b-a40afa8a2899","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 18:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"e776912d-fd73-4b40-bcdf-775b30a81a83","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":588,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 18:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 18:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 18:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 18:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"616b9660-50fc-464e-b66b-a40afa8a2899","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 18:15:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"e776912d-fd73-4b40-bcdf-775b30a81a83","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":588,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 18:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 18:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 18:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 18:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"616b9660-50fc-464e-b66b-a40afa8a2899","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 18:20:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"e776912d-fd73-4b40-bcdf-775b30a81a83","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":588,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 18:25:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 18:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 18:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 18:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"616b9660-50fc-464e-b66b-a40afa8a2899","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 18:25:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"e776912d-fd73-4b40-bcdf-775b30a81a83","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":588,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 18:27:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c8dc66d0-f733-484c-8b82-eaf41f6f1fce","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918962006
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 18:27:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c8dc66d0-f733-484c-8b82-eaf41f6f1fce
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 18:27:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 18:27:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: c8dc66d0-f733-484c-8b82-eaf41f6f1fce
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-10 18:27:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 18:27:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 18:27:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6343 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 18:27:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c8dc66d0-f733-484c-8b82-eaf41f6f1fce","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 18:27:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c8dc66d0-f733-484c-8b82-eaf41f6f1fce
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 18:27:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 18:27:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6343
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 18:27:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 18:27:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 18:27:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6343 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 18:27:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c8dc66d0-f733-484c-8b82-eaf41f6f1fce","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"output":50}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 18:27:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c8dc66d0-f733-484c-8b82-eaf41f6f1fce
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 18:27:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 18:27:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6343
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 18:27:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 18:27:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 18:27:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6343 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 18:30:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 18:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 18:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 18:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"616b9660-50fc-464e-b66b-a40afa8a2899","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 18:30:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c8dc66d0-f733-484c-8b82-eaf41f6f1fce","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 18:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 18:35:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 18:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 18:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"616b9660-50fc-464e-b66b-a40afa8a2899","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 18:35:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c8dc66d0-f733-484c-8b82-eaf41f6f1fce","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 18:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 18:40:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 18:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 18:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"616b9660-50fc-464e-b66b-a40afa8a2899","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 18:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c8dc66d0-f733-484c-8b82-eaf41f6f1fce","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 18:42:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5701d741-77d3-48fa-a89f-263db127c147","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917339768
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 18:42:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5701d741-77d3-48fa-a89f-263db127c147
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 18:42:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 18:42:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 5701d741-77d3-48fa-a89f-263db127c147
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-10 18:42:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 18:42:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 18:42:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6344 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 18:42:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5701d741-77d3-48fa-a89f-263db127c147","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 18:42:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5701d741-77d3-48fa-a89f-263db127c147
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 18:42:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 18:42:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6344
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 18:42:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 18:42:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 18:42:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6344 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 18:43:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5701d741-77d3-48fa-a89f-263db127c147","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":587,"output":52}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 18:43:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5701d741-77d3-48fa-a89f-263db127c147
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 18:43:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 18:43:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6344
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 18:43:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 18:43:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 18:43:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6344 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 18:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 18:45:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 18:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 18:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"616b9660-50fc-464e-b66b-a40afa8a2899","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 18:45:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5701d741-77d3-48fa-a89f-263db127c147","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":587,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 18:50:04 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +917339768875 HTTP:200 response:{"status":"queued","message":"done","execution_id":"8725efe9-ca8b-4be0-a999-82a5d3625aa4","run_id":"8725efe9-ca8b-4be0-a999-82a5d3625aa4"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2334
2026-07-10 18:50:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"8725efe9-ca8b-4be0-a999-82a5d3625aa4","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 18:50:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/8725efe9-ca8b-4be0-a999-82a5d3625aa4
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 18:50:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 18:50:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 8725efe9-ca8b-4be0-a999-82a5d3625aa4
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-10 18:50:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917339768875"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 18:50:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 18:50:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6345 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 18:50:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"8725efe9-ca8b-4be0-a999-82a5d3625aa4","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 18:50:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/8725efe9-ca8b-4be0-a999-82a5d3625aa4
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 18:50:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 18:50:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6345
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 18:50:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917339768875"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 18:50:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 18:50:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6345 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 18:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 18:50:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 18:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 18:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"8725efe9-ca8b-4be0-a999-82a5d3625aa4","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 18:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5701d741-77d3-48fa-a89f-263db127c147","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":587,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 18:50:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"8725efe9-ca8b-4be0-a999-82a5d3625aa4","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 18:50:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/8725efe9-ca8b-4be0-a999-82a5d3625aa4
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 18:50:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: busy
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 18:50:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6345
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 18:50:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917339768875"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 18:50:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 18:50:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6345 | status: busy | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 18:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 18:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 18:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 18:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"8725efe9-ca8b-4be0-a999-82a5d3625aa4","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 18:55:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5701d741-77d3-48fa-a89f-263db127c147","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":587,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 19:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 19:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 19:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 19:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"8725efe9-ca8b-4be0-a999-82a5d3625aa4","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 19:00:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5701d741-77d3-48fa-a89f-263db127c147","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":587,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 19:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 19:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 19:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 19:05:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"8725efe9-ca8b-4be0-a999-82a5d3625aa4","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 19:05:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5701d741-77d3-48fa-a89f-263db127c147","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":587,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 19:08:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"28c08a91-d419-48af-87d6-48429bf130e3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919896998
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 19:08:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/28c08a91-d419-48af-87d6-48429bf130e3
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 19:08:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 19:08:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 28c08a91-d419-48af-87d6-48429bf130e3
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-10 19:08:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 19:08:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 19:08:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6346 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 19:08:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"28c08a91-d419-48af-87d6-48429bf130e3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 19:08:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/28c08a91-d419-48af-87d6-48429bf130e3
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 19:08:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 19:08:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6346
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 19:08:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 19:08:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 19:08:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6346 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 19:09:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"28c08a91-d419-48af-87d6-48429bf130e3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":588,"output":64}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 19:09:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/28c08a91-d419-48af-87d6-48429bf130e3
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 19:09:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 19:09:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6346
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 19:09:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 19:09:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 19:09:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6346 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 19:10:04 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919896998506 HTTP:200 response:{"status":"queued","message":"done","execution_id":"8ec2481a-574d-4918-bd92-0323106f1f6e","run_id":"8ec2481a-574d-4918-bd92-0323106f1f6e"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2334
2026-07-10 19:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 19:10:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 19:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 19:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"8ec2481a-574d-4918-bd92-0323106f1f6e","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"voicemail_detection_enabled":true,"endpointing":100,"in
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 19:10:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"28c08a91-d419-48af-87d6-48429bf130e3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":588,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 19:10:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"8ec2481a-574d-4918-bd92-0323106f1f6e","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 19:10:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/8ec2481a-574d-4918-bd92-0323106f1f6e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 19:10:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 19:10:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6347
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 19:10:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919896998506"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 19:10:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 19:10:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6347 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 19:11:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"8ec2481a-574d-4918-bd92-0323106f1f6e","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 19:11:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/8ec2481a-574d-4918-bd92-0323106f1f6e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 19:11:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 19:11:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6347
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 19:11:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919896998506"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 19:11:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 19:11:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6347 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 19:11:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"8ec2481a-574d-4918-bd92-0323106f1f6e","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 19:11:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/8ec2481a-574d-4918-bd92-0323106f1f6e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 19:11:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 19:11:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6347
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 19:11:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919896998506"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 19:11:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 19:11:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6347 | status: in-progress | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 19:11:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"8ec2481a-574d-4918-bd92-0323106f1f6e","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0.04,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 19:11:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/8ec2481a-574d-4918-bd92-0323106f1f6e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 19:11:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 19:11:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6347
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 19:11:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919896998506"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 19:11:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:637
2026-07-10 19:11:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6347 | status: call-disconnected | ivr_option: No input | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 19:11:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"8ec2481a-574d-4918-bd92-0323106f1f6e","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":4,"total_cost":3,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u093
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 19:11:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/8ec2481a-574d-4918-bd92-0323106f1f6e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 19:11:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 19:11:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6347
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 19:11:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919896998506"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 19:11:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:637
2026-07-10 19:11:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6347 | status: completed | ivr_option: No input | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 19:12:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e7314c1e-f6ee-4f8f-b48f-7feb5eff9e73","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919896998
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 19:12:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e7314c1e-f6ee-4f8f-b48f-7feb5eff9e73
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 19:12:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 19:12:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: e7314c1e-f6ee-4f8f-b48f-7feb5eff9e73
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-10 19:12:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 19:12:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 19:12:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6348 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 19:12:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e7314c1e-f6ee-4f8f-b48f-7feb5eff9e73","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 19:12:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e7314c1e-f6ee-4f8f-b48f-7feb5eff9e73
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 19:12:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 19:12:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6348
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 19:12:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 19:12:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 19:12:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6348 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 19:13:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"14f92be5-2766-48fc-8539-e655726384b3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919896998
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 19:13:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/14f92be5-2766-48fc-8539-e655726384b3
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 19:13:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 19:13:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 14f92be5-2766-48fc-8539-e655726384b3
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-10 19:13:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 19:13:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 19:13:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6349 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 19:13:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"14f92be5-2766-48fc-8539-e655726384b3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 19:13:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/14f92be5-2766-48fc-8539-e655726384b3
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 19:13:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 19:13:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6349
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 19:13:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"71033d72-4130-45cc-a48b-a11edaeef28d","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919896998506","ivr_completed_at":"2026-07-10T13:43:30.666890"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 19:13:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 19:13:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6349 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 19:13:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"14f92be5-2766-48fc-8539-e655726384b3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 19:13:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/14f92be5-2766-48fc-8539-e655726384b3
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 19:13:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 19:13:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6349
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 19:13:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"71033d72-4130-45cc-a48b-a11edaeef28d","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919896998506","ivr_completed_at":"2026-07-10T13:43:30.666890"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 19:13:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 19:13:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6349 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 19:13:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e7314c1e-f6ee-4f8f-b48f-7feb5eff9e73","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":592,"output":61}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 19:13:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e7314c1e-f6ee-4f8f-b48f-7feb5eff9e73
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 19:13:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 19:13:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6348
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 19:13:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 19:13:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 19:13:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6348 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 19:13:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"14f92be5-2766-48fc-8539-e655726384b3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0.41,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nassistant: \u0906\u092a\u0915\u093e \u0926\u093f\u0928 \u0936\u0941\u092d \
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 19:13:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/14f92be5-2766-48fc-8539-e655726384b3
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 19:13:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 19:13:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6349
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 19:13:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"71033d72-4130-45cc-a48b-a11edaeef28d","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919896998506","ivr_completed_at":"2026-07-10T13:43:30.666890"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 19:13:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 19:13:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6349 | status: call-disconnected | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 19:13:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"14f92be5-2766-48fc-8539-e655726384b3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":29,"total_cost":3,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nassistant: \u0906\u092a\u0915\u093e \u0926\u093f\u0928 \u0936\u0941\u092d \u0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 19:13:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/14f92be5-2766-48fc-8539-e655726384b3
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 19:13:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 19:13:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6349
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 19:13:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"71033d72-4130-45cc-a48b-a11edaeef28d","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919896998506","ivr_completed_at":"2026-07-10T13:43:30.666890"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 19:13:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 19:13:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6349 | status: completed | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 19:13:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"f3f8d18f-25b5-4a03-becc-494dccca8087","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919896998
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 19:13:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/f3f8d18f-25b5-4a03-becc-494dccca8087
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 19:13:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 19:13:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: f3f8d18f-25b5-4a03-becc-494dccca8087
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-10 19:13:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 19:13:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 19:13:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6350 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 19:14:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"f3f8d18f-25b5-4a03-becc-494dccca8087","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 19:14:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/f3f8d18f-25b5-4a03-becc-494dccca8087
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 19:14:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 19:14:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6350
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 19:14:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"df3883e8-fff5-44f4-8b48-dac0779d751c","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919896998506","ivr_completed_at":"2026-07-10T13:44:07.433457"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 19:14:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 19:14:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6350 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 19:14:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"f3f8d18f-25b5-4a03-becc-494dccca8087","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 19:14:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/f3f8d18f-25b5-4a03-becc-494dccca8087
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 19:14:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 19:14:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6350
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 19:14:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"df3883e8-fff5-44f4-8b48-dac0779d751c","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919896998506","ivr_completed_at":"2026-07-10T13:44:07.433457"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 19:14:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 19:14:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6350 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 19:14:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"f3f8d18f-25b5-4a03-becc-494dccca8087","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":2.37,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u0906\u0902\u0916\u094b\u0902 \u0915\u0947 doctor \u0915\u094b \u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 19:14:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/f3f8d18f-25b5-4a03-becc-494dccca8087
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 19:14:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 19:14:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6350
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 19:14:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"df3883e8-fff5-44f4-8b48-dac0779d751c","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919896998506","ivr_completed_at":"2026-07-10T13:44:07.433457"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 19:14:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 19:14:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6350 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 19:14:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"f3f8d18f-25b5-4a03-becc-494dccca8087","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":35,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u0906\u0902\u0916\u094b\u0902 \u0915\u0947 doctor \u0915\u094b \u0926
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 19:14:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/f3f8d18f-25b5-4a03-becc-494dccca8087
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 19:14:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 19:14:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6350
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 19:14:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"df3883e8-fff5-44f4-8b48-dac0779d751c","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919896998506","ivr_completed_at":"2026-07-10T13:44:07.433457"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 19:14:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 19:14:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-10 19:14:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6350 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 19:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 19:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 19:15:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 19:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"8ec2481a-574d-4918-bd92-0323106f1f6e","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":4.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 19:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"f3f8d18f-25b5-4a03-becc-494dccca8087","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":35.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 19:17:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"f054d0d4-2cb3-47b8-8d33-8d0393016983","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919269117
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 19:17:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/f054d0d4-2cb3-47b8-8d33-8d0393016983
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 19:17:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 19:17:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: f054d0d4-2cb3-47b8-8d33-8d0393016983
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-10 19:17:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 19:17:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 19:17:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6351 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 19:17:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"f054d0d4-2cb3-47b8-8d33-8d0393016983","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 19:17:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/f054d0d4-2cb3-47b8-8d33-8d0393016983
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 19:17:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 19:17:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6351
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 19:17:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 19:17:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 19:17:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6351 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 19:17:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2aeefd8b-a308-4401-8768-5f51deb043d7","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919269117
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 19:17:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/2aeefd8b-a308-4401-8768-5f51deb043d7
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 19:17:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 19:17:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 2aeefd8b-a308-4401-8768-5f51deb043d7
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-10 19:17:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 19:17:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 19:17:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6352 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 19:17:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"f054d0d4-2cb3-47b8-8d33-8d0393016983","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":592,"output":62}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 19:17:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/f054d0d4-2cb3-47b8-8d33-8d0393016983
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 19:17:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 19:17:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6351
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 19:17:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 19:17:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 19:17:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6351 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 19:18:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2aeefd8b-a308-4401-8768-5f51deb043d7","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"azure\/gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usa
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 19:18:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/2aeefd8b-a308-4401-8768-5f51deb043d7
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 19:18:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 19:18:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6352
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 19:18:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","call_sid":"8873facc-4218-4649-a28b-96d541f9e636","timezone":"America\/Los_Angeles","call_reason":"Emergency","from_number":"+919269117890","ivr_completed_at":"2026-07-10T13:48:00.204488"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 19:18:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Emergency
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 19:18:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6352 | status: in-progress | ivr_option: Emergency | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 19:18:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2aeefd8b-a308-4401-8768-5f51deb043d7","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"azure\/gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usa
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 19:18:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/2aeefd8b-a308-4401-8768-5f51deb043d7
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 19:18:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 19:18:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6352
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 19:18:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6352 | status: in-progress | ivr_option: Emergency | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 19:19:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2aeefd8b-a308-4401-8768-5f51deb043d7","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":9.35,"transcript":"assistant: Forbaxy Emergency.  \u092c\u0924\u093e\u0907\u090f, \u0915\u094d\u092f\u093e emergency \u0939\u0948\nuser:  hello\nassistant:  \u0939\u0948\u0932\u094b, \u0915\u0943\u092a\u092f\u093e \u092c\u0924\u093e\u0907\u090f \u0915\u094d\u092f\u093e emergency \u0939\u0948?\nuser:
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 19:19:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/2aeefd8b-a308-4401-8768-5f51deb043d7
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 19:19:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 19:19:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6352
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 19:19:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6352 | status: call-disconnected | ivr_option: Emergency | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 19:19:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2aeefd8b-a308-4401-8768-5f51deb043d7","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":107,"total_cost":12,"transcript":"assistant: Forbaxy Emergency.  \u092c\u0924\u093e\u0907\u090f, \u0915\u094d\u092f\u093e emergency \u0939\u0948\nuser:  hello\nassistant:  \u0939\u0948\u0932\u094b, \u0915\u0943\u092a\u092f\u093e \u092c\u0924\u093e\u0907\u090f \u0915\u094d\u092f\u093e emergency \u0939\u0948?\nuser:
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 19:19:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/2aeefd8b-a308-4401-8768-5f51deb043d7
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 19:19:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 19:19:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6352
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 19:19:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6352 | status: completed | ivr_option: Emergency | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 19:20:04 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919269117890 HTTP:200 response:{"status":"queued","message":"done","execution_id":"ad0f567c-c8ce-43ad-8708-42814609240a","run_id":"ad0f567c-c8ce-43ad-8708-42814609240a"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2334
2026-07-10 19:20:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ad0f567c-c8ce-43ad-8708-42814609240a","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 19:20:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/ad0f567c-c8ce-43ad-8708-42814609240a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 19:20:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 19:20:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: ad0f567c-c8ce-43ad-8708-42814609240a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-10 19:20:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919269117890"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 19:20:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 19:20:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6353 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 19:20:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ad0f567c-c8ce-43ad-8708-42814609240a","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 19:20:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/ad0f567c-c8ce-43ad-8708-42814609240a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 19:20:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 19:20:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6353
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 19:20:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919269117890"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 19:20:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 19:20:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6353 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 19:20:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ccea9f55-a3ce-42df-bc4d-ef0bafc8c452","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919782221
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 19:20:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/ccea9f55-a3ce-42df-bc4d-ef0bafc8c452
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 19:20:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 19:20:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: ccea9f55-a3ce-42df-bc4d-ef0bafc8c452
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-10 19:20:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 19:20:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 19:20:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6354 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 19:20:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ad0f567c-c8ce-43ad-8708-42814609240a","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 19:20:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/ad0f567c-c8ce-43ad-8708-42814609240a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 19:20:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 19:20:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6353
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 19:20:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919269117890"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 19:20:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 19:20:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6353 | status: in-progress | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 19:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 19:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 19:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 19:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"ad0f567c-c8ce-43ad-8708-42814609240a","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 19:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"ccea9f55-a3ce-42df-bc4d-ef0bafc8c452","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{},"cost_breakdown":null,"extracted_data":null,"summary":
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 19:20:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ccea9f55-a3ce-42df-bc4d-ef0bafc8c452","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 19:20:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/ccea9f55-a3ce-42df-bc4d-ef0bafc8c452
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 19:20:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 19:20:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6354
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 19:20:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 19:20:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 19:20:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6354 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 19:20:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ad0f567c-c8ce-43ad-8708-42814609240a","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":3.62,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 19:20:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/ad0f567c-c8ce-43ad-8708-42814609240a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 19:20:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 19:20:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6353
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 19:20:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919269117890"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 19:20:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:637
2026-07-10 19:20:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6353 | status: call-disconnected | ivr_option: No input | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 19:21:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ccea9f55-a3ce-42df-bc4d-ef0bafc8c452","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"output":74}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 19:21:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/ccea9f55-a3ce-42df-bc4d-ef0bafc8c452
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 19:21:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 19:21:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6354
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 19:21:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 19:21:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 19:21:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6354 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 19:21:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ad0f567c-c8ce-43ad-8708-42814609240a","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":40,"total_cost":6,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 19:21:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/ad0f567c-c8ce-43ad-8708-42814609240a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 19:21:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 19:21:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6353
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 19:21:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919269117890"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 19:21:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: Outbound Followup
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:637
2026-07-10 19:21:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6353 | status: completed | ivr_option: Outbound Followup | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 19:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 19:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 19:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 19:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"ad0f567c-c8ce-43ad-8708-42814609240a","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 19:25:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"ccea9f55-a3ce-42df-bc4d-ef0bafc8c452","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 19:30:04 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919782221528 HTTP:200 response:{"status":"queued","message":"done","execution_id":"2ba6bb73-0b1e-46e3-9c7b-7ffa3086df0b","run_id":"2ba6bb73-0b1e-46e3-9c7b-7ffa3086df0b"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2334
2026-07-10 19:30:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2ba6bb73-0b1e-46e3-9c7b-7ffa3086df0b","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 19:30:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/2ba6bb73-0b1e-46e3-9c7b-7ffa3086df0b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 19:30:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 19:30:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 2ba6bb73-0b1e-46e3-9c7b-7ffa3086df0b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-10 19:30:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919782221528"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 19:30:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 19:30:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6355 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 19:30:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2ba6bb73-0b1e-46e3-9c7b-7ffa3086df0b","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 19:30:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/2ba6bb73-0b1e-46e3-9c7b-7ffa3086df0b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 19:30:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 19:30:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6355
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 19:30:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919782221528"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 19:30:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 19:30:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6355 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 19:30:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2ba6bb73-0b1e-46e3-9c7b-7ffa3086df0b","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 19:30:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/2ba6bb73-0b1e-46e3-9c7b-7ffa3086df0b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 19:30:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 19:30:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6355
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 19:30:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919782221528"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 19:30:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 19:30:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6355 | status: in-progress | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 19:30:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 19:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 19:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 19:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2ba6bb73-0b1e-46e3-9c7b-7ffa3086df0b","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 19:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"ccea9f55-a3ce-42df-bc4d-ef0bafc8c452","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 19:31:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2ba6bb73-0b1e-46e3-9c7b-7ffa3086df0b","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":5.89,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 19:31:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/2ba6bb73-0b1e-46e3-9c7b-7ffa3086df0b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 19:31:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 19:31:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6355
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 19:31:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919782221528"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 19:31:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: Emergency
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:637
2026-07-10 19:31:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6355 | status: call-disconnected | ivr_option: Emergency | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 19:31:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2ba6bb73-0b1e-46e3-9c7b-7ffa3086df0b","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":47,"total_cost":6,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 19:31:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/2ba6bb73-0b1e-46e3-9c7b-7ffa3086df0b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 19:31:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 19:31:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6355
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 19:31:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6355 | status: completed | ivr_option: Emergency | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 19:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 19:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 19:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 19:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2ba6bb73-0b1e-46e3-9c7b-7ffa3086df0b","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":47.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 19:35:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"ccea9f55-a3ce-42df-bc4d-ef0bafc8c452","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 19:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 19:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 19:40:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 19:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2ba6bb73-0b1e-46e3-9c7b-7ffa3086df0b","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":47.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 19:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"ccea9f55-a3ce-42df-bc4d-ef0bafc8c452","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 19:42:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5edf509e-c661-4e73-b184-cfa6d961dd58","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917851036
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 19:42:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5edf509e-c661-4e73-b184-cfa6d961dd58
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 19:42:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 19:42:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 5edf509e-c661-4e73-b184-cfa6d961dd58
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-10 19:42:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 19:42:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 19:42:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6356 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 19:42:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5edf509e-c661-4e73-b184-cfa6d961dd58","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 19:42:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5edf509e-c661-4e73-b184-cfa6d961dd58
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 19:42:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 19:42:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6356
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 19:42:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 19:42:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 19:42:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6356 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 19:43:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5edf509e-c661-4e73-b184-cfa6d961dd58","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":586,"output":58}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 19:43:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5edf509e-c661-4e73-b184-cfa6d961dd58
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 19:43:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 19:43:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6356
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 19:43:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 19:43:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 19:43:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6356 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 19:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 19:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 19:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 19:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2ba6bb73-0b1e-46e3-9c7b-7ffa3086df0b","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":47.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 19:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5edf509e-c661-4e73-b184-cfa6d961dd58","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":586,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 19:50:03 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +917851036720 HTTP:200 response:{"status":"queued","message":"done","execution_id":"2cb94ef4-2b22-471a-8d21-d977e787d246","run_id":"2cb94ef4-2b22-471a-8d21-d977e787d246"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2334
2026-07-10 19:50:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2cb94ef4-2b22-471a-8d21-d977e787d246","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 19:50:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/2cb94ef4-2b22-471a-8d21-d977e787d246
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 19:50:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 19:50:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 2cb94ef4-2b22-471a-8d21-d977e787d246
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-10 19:50:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917851036720"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 19:50:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 19:50:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6357 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 19:50:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2cb94ef4-2b22-471a-8d21-d977e787d246","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 19:50:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/2cb94ef4-2b22-471a-8d21-d977e787d246
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 19:50:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 19:50:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6357
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 19:50:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917851036720"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 19:50:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 19:50:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6357 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 19:50:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2cb94ef4-2b22-471a-8d21-d977e787d246","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 19:50:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/2cb94ef4-2b22-471a-8d21-d977e787d246
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 19:50:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 19:50:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6357
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 19:50:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917851036720"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 19:50:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 19:50:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6357 | status: in-progress | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 19:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 19:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 19:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 19:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2cb94ef4-2b22-471a-8d21-d977e787d246","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 19:50:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5edf509e-c661-4e73-b184-cfa6d961dd58","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":586,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 19:50:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2cb94ef4-2b22-471a-8d21-d977e787d246","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":5.03,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 19:50:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/2cb94ef4-2b22-471a-8d21-d977e787d246
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 19:50:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 19:50:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6357
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 19:50:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917851036720"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 19:50:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:637
2026-07-10 19:50:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6357 | status: call-disconnected | ivr_option: No input | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 19:50:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2cb94ef4-2b22-471a-8d21-d977e787d246","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":25,"total_cost":3,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 19:50:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/2cb94ef4-2b22-471a-8d21-d977e787d246
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 19:50:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 19:50:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6357
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 19:50:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917851036720"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 19:50:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: Outbound Followup
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:637
2026-07-10 19:50:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6357 | status: completed | ivr_option: Outbound Followup | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 19:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 19:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 19:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 19:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2cb94ef4-2b22-471a-8d21-d977e787d246","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":25.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 19:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5edf509e-c661-4e73-b184-cfa6d961dd58","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":586,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 20:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 20:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 20:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 20:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2cb94ef4-2b22-471a-8d21-d977e787d246","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":25.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 20:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5edf509e-c661-4e73-b184-cfa6d961dd58","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":586,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 20:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 20:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 20:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 20:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2cb94ef4-2b22-471a-8d21-d977e787d246","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":25.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 20:05:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5edf509e-c661-4e73-b184-cfa6d961dd58","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":586,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 20:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 20:10:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 20:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 20:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"2cb94ef4-2b22-471a-8d21-d977e787d246","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":25.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 20:10:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5edf509e-c661-4e73-b184-cfa6d961dd58","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":586,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 20:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 20:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 20:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 20:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"8e033e2d-e000-4d3f-af51-cddee898094f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":15.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 20:15:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5edf509e-c661-4e73-b184-cfa6d961dd58","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":586,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 20:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 20:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 20:20:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 20:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"8e033e2d-e000-4d3f-af51-cddee898094f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":15.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 20:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5edf509e-c661-4e73-b184-cfa6d961dd58","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":586,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 20:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 20:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 20:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 20:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"8e033e2d-e000-4d3f-af51-cddee898094f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":15.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 20:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5edf509e-c661-4e73-b184-cfa6d961dd58","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":586,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 20:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 20:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 20:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 20:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"8e033e2d-e000-4d3f-af51-cddee898094f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":15.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 20:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5edf509e-c661-4e73-b184-cfa6d961dd58","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":586,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 20:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 20:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 20:45:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 20:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"8e033e2d-e000-4d3f-af51-cddee898094f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":15.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 20:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5edf509e-c661-4e73-b184-cfa6d961dd58","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":586,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 20:47:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2884dc56-bbe2-4ec2-affe-a43508b5593a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917851036
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 20:47:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/2884dc56-bbe2-4ec2-affe-a43508b5593a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 20:47:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 20:47:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 2884dc56-bbe2-4ec2-affe-a43508b5593a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-10 20:47:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 20:47:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 20:47:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6358 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 20:47:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2884dc56-bbe2-4ec2-affe-a43508b5593a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 20:47:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/2884dc56-bbe2-4ec2-affe-a43508b5593a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 20:47:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 20:47:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6358
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 20:47:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 20:47:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 20:47:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6358 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 20:47:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2884dc56-bbe2-4ec2-affe-a43508b5593a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":587,"output":58}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 20:47:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/2884dc56-bbe2-4ec2-affe-a43508b5593a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 20:47:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 20:47:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6358
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 20:47:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 20:47:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 20:47:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6358 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 20:50:24 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 20:50:26 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 20:50:32 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 20:50:33 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"8e033e2d-e000-4d3f-af51-cddee898094f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":15.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 20:50:35 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"2884dc56-bbe2-4ec2-affe-a43508b5593a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":587,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 20:50:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"da003647-9ef4-4063-a938-4e5465a7b29d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917230843
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 20:50:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/da003647-9ef4-4063-a938-4e5465a7b29d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 20:50:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 20:50:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: da003647-9ef4-4063-a938-4e5465a7b29d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-10 20:50:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 20:50:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 20:50:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6359 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 20:51:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"da003647-9ef4-4063-a938-4e5465a7b29d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 20:51:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/da003647-9ef4-4063-a938-4e5465a7b29d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 20:51:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 20:51:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6359
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 20:51:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 20:51:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 20:51:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6359 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 20:51:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"da003647-9ef4-4063-a938-4e5465a7b29d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"output":51}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 20:51:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/da003647-9ef4-4063-a938-4e5465a7b29d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 20:51:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 20:51:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6359
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 20:51:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 20:51:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 20:51:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6359 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 21:00:04 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +917230843669 HTTP:200 response:{"status":"queued","message":"done","execution_id":"469d3167-e39a-46c5-a22b-2cef76b84ec8","run_id":"469d3167-e39a-46c5-a22b-2cef76b84ec8"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2334
2026-07-10 21:00:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"469d3167-e39a-46c5-a22b-2cef76b84ec8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 21:00:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/469d3167-e39a-46c5-a22b-2cef76b84ec8
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 21:00:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 21:00:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 469d3167-e39a-46c5-a22b-2cef76b84ec8
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-10 21:00:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917230843669"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 21:00:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 21:00:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6360 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 21:00:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"469d3167-e39a-46c5-a22b-2cef76b84ec8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 21:00:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/469d3167-e39a-46c5-a22b-2cef76b84ec8
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 21:00:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 21:00:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6360
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 21:00:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917230843669"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 21:00:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 21:00:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6360 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 21:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 21:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 21:00:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 21:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"469d3167-e39a-46c5-a22b-2cef76b84ec8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 21:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"da003647-9ef4-4063-a938-4e5465a7b29d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 21:00:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"469d3167-e39a-46c5-a22b-2cef76b84ec8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 21:00:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/469d3167-e39a-46c5-a22b-2cef76b84ec8
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 21:00:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 21:00:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6360
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 21:00:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917230843669"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 21:00:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 21:00:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6360 | status: in-progress | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 21:04:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"469d3167-e39a-46c5-a22b-2cef76b84ec8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":40.27,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 21:04:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/469d3167-e39a-46c5-a22b-2cef76b84ec8
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 21:04:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 21:04:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6360
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 21:04:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917230843669"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 21:04:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: Outbound Followup
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:637
2026-07-10 21:04:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6360 | status: call-disconnected | ivr_option: Outbound Followup | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 21:04:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"469d3167-e39a-46c5-a22b-2cef76b84ec8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":240,"total_cost":24,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 21:04:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/469d3167-e39a-46c5-a22b-2cef76b84ec8
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 21:04:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 21:04:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6360
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 21:04:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6360 | status: completed | ivr_option: Outbound Followup | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 21:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 21:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 21:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 21:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"469d3167-e39a-46c5-a22b-2cef76b84ec8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 21:05:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"da003647-9ef4-4063-a938-4e5465a7b29d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 21:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 21:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 21:15:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 21:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"469d3167-e39a-46c5-a22b-2cef76b84ec8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 21:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"da003647-9ef4-4063-a938-4e5465a7b29d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 21:17:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ae5a5271-7a86-4c63-b3de-5b4af35f7bba","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917877219
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 21:17:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/ae5a5271-7a86-4c63-b3de-5b4af35f7bba
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 21:17:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 21:17:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: ae5a5271-7a86-4c63-b3de-5b4af35f7bba
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-10 21:17:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 21:17:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 21:17:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6361 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 21:17:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ae5a5271-7a86-4c63-b3de-5b4af35f7bba","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 21:17:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/ae5a5271-7a86-4c63-b3de-5b4af35f7bba
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 21:17:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 21:17:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6361
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 21:17:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"f5f3bfda-9ec0-48b2-bccc-b50d42e7a4ed","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917877219026","ivr_completed_at":"2026-07-10T15:47:30.536219"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 21:17:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 21:17:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6361 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 21:17:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ae5a5271-7a86-4c63-b3de-5b4af35f7bba","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 21:17:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/ae5a5271-7a86-4c63-b3de-5b4af35f7bba
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 21:17:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 21:17:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6361
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 21:17:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"f5f3bfda-9ec0-48b2-bccc-b50d42e7a4ed","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917877219026","ivr_completed_at":"2026-07-10T15:47:30.536219"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 21:17:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 21:17:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6361 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 21:18:00 [13.203.39.153][-][-][info][bolna] [Bolna SearchDoctor] doctor: 'Orthopedics', date_raw: '2026-07-10', check_date: '2026-07-10'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1870
2026-07-10 21:18:00 [13.203.39.153][-][-][info][bolna] [Bolna findDoctors] Fuzzy match 'Orthopedics' → 'Orthopaedics'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1774
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1875
2026-07-10 21:18:00 [13.203.39.153][-][-][info][bolna] [knowledge][working] Fuzzy match "<span class="hl">Orthopedics</span>" → Orthopaedics
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1775
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1875
2026-07-10 21:18:00 [13.203.39.153][-][-][info][bolna] [Bolna Leave Check] doctor_id: 6, check_date: '2026-07-10', is_on_leave: false
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1995
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1897
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1887
2026-07-10 21:18:00 [13.203.39.153][-][-][info][bolna] [Bolna Leave Check] doctor_id: 5, check_date: '2026-07-10', is_on_leave: false
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1995
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1897
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1887
2026-07-10 21:18:00 [13.203.39.153][-][-][info][bolna] [Bolna Leave Check] doctor_id: 5, check_date: '2026-07-10', is_on_leave: false
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1995
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1931
2026-07-10 21:19:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ae5a5271-7a86-4c63-b3de-5b4af35f7bba","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":13.88,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  appointment\nassistant:  \u091c\u093c\u0930\u0942\u0930\u0964 \u090
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 21:19:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/ae5a5271-7a86-4c63-b3de-5b4af35f7bba
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 21:19:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 21:19:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6361
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 21:19:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"f5f3bfda-9ec0-48b2-bccc-b50d42e7a4ed","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917877219026","ivr_completed_at":"2026-07-10T15:47:30.536219"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 21:19:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 21:19:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6361 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 21:19:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4bd49981-f491-46e5-9a6c-62614551c81d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917877219
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 21:19:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/4bd49981-f491-46e5-9a6c-62614551c81d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 21:19:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 21:19:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 4bd49981-f491-46e5-9a6c-62614551c81d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-10 21:19:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 21:19:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 21:19:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6362 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 21:19:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ae5a5271-7a86-4c63-b3de-5b4af35f7bba","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":107,"total_cost":12,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  appointment\nassistant:  \u091c\u093c\u0930\u0942\u0930\u0964 \u0906
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 21:19:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/ae5a5271-7a86-4c63-b3de-5b4af35f7bba
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 21:19:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 21:19:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6361
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 21:19:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"f5f3bfda-9ec0-48b2-bccc-b50d42e7a4ed","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917877219026","ivr_completed_at":"2026-07-10T15:47:30.536219"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 21:19:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 21:19:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-10 21:19:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6361 | status: completed | ivr_option: General Queries | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 21:19:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4bd49981-f491-46e5-9a6c-62614551c81d","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"azure\/gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usa
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 21:19:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/4bd49981-f491-46e5-9a6c-62614551c81d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 21:19:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 21:19:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6362
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 21:19:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","call_sid":"dff05828-37b6-4b4a-b64a-7c005ab96a92","timezone":"America\/Los_Angeles","call_reason":"Emergency","from_number":"+917877219026","ivr_completed_at":"2026-07-10T15:49:25.412299"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 21:19:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Emergency
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 21:19:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6362 | status: in-progress | ivr_option: Emergency | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 21:19:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4bd49981-f491-46e5-9a6c-62614551c81d","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"azure\/gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usa
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 21:19:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/4bd49981-f491-46e5-9a6c-62614551c81d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 21:19:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 21:19:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6362
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 21:19:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6362 | status: in-progress | ivr_option: Emergency | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 21:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 21:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 21:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 21:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"469d3167-e39a-46c5-a22b-2cef76b84ec8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 21:20:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"ae5a5271-7a86-4c63-b3de-5b4af35f7bba","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":107.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 21:20:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4bd49981-f491-46e5-9a6c-62614551c81d","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":5.36,"transcript":"assistant: Forbaxy Emergency.  \u092c\u0924\u093e\u0907\u090f, \u0915\u094d\u092f\u093e emergency \u0939\u0948\nuser:  hello\nassistant:  \u091c\u0940, \u092c\u0924\u093e\u0907\u090f \u0915\u094d\u092f\u093e \u0939\u0941\u0906 \u0939\u0948\u0964\nuser:  \u0939\u093e\u0902 actually
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 21:20:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/4bd49981-f491-46e5-9a6c-62614551c81d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 21:20:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 21:20:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6362
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 21:20:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6362 | status: call-disconnected | ivr_option: Emergency | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 21:20:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4bd49981-f491-46e5-9a6c-62614551c81d","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":73,"total_cost":9,"transcript":"assistant: Forbaxy Emergency.  \u092c\u0924\u093e\u0907\u090f, \u0915\u094d\u092f\u093e emergency \u0939\u0948\nuser:  hello\nassistant:  \u091c\u0940, \u092c\u0924\u093e\u0907\u090f \u0915\u094d\u092f\u093e \u0939\u0941\u0906 \u0939\u0948\u0964\nuser:  \u0939\u093e\u0902 actually \
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 21:20:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/4bd49981-f491-46e5-9a6c-62614551c81d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 21:20:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 21:20:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6362
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 21:20:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6362 | status: completed | ivr_option: Emergency | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 21:25:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 21:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 21:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 21:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"469d3167-e39a-46c5-a22b-2cef76b84ec8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 21:25:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"ae5a5271-7a86-4c63-b3de-5b4af35f7bba","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":107.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 21:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 21:30:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 21:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 21:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"469d3167-e39a-46c5-a22b-2cef76b84ec8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 21:30:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"ae5a5271-7a86-4c63-b3de-5b4af35f7bba","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":107.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 21:40:46 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 21:40:47 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 21:40:52 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 21:40:53 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"469d3167-e39a-46c5-a22b-2cef76b84ec8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 21:40:54 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"ae5a5271-7a86-4c63-b3de-5b4af35f7bba","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":107.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 21:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 21:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 21:45:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 21:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"469d3167-e39a-46c5-a22b-2cef76b84ec8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 21:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"ae5a5271-7a86-4c63-b3de-5b4af35f7bba","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":107.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 21:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 21:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 21:50:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 21:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"469d3167-e39a-46c5-a22b-2cef76b84ec8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 21:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"ae5a5271-7a86-4c63-b3de-5b4af35f7bba","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":107.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 21:55:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 21:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 21:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 21:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"469d3167-e39a-46c5-a22b-2cef76b84ec8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 21:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"ae5a5271-7a86-4c63-b3de-5b4af35f7bba","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":107.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 22:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 22:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 22:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 22:00:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"469d3167-e39a-46c5-a22b-2cef76b84ec8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 22:00:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"ae5a5271-7a86-4c63-b3de-5b4af35f7bba","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":107.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 22:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 22:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 22:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 22:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"469d3167-e39a-46c5-a22b-2cef76b84ec8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 22:05:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"ae5a5271-7a86-4c63-b3de-5b4af35f7bba","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":107.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 22:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 22:10:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 22:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 22:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"469d3167-e39a-46c5-a22b-2cef76b84ec8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 22:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"ae5a5271-7a86-4c63-b3de-5b4af35f7bba","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":107.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 22:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 22:15:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 22:15:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 22:15:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"469d3167-e39a-46c5-a22b-2cef76b84ec8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 22:15:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"ae5a5271-7a86-4c63-b3de-5b4af35f7bba","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":107.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 22:20:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 22:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 22:20:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 22:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"469d3167-e39a-46c5-a22b-2cef76b84ec8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 22:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"ae5a5271-7a86-4c63-b3de-5b4af35f7bba","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":107.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 22:21:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"06380742-a9a0-4877-b165-91f181e8240d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919785777
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 22:21:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/06380742-a9a0-4877-b165-91f181e8240d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 22:21:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 22:21:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 06380742-a9a0-4877-b165-91f181e8240d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-10 22:21:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 22:21:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 22:21:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6363 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 22:21:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"06380742-a9a0-4877-b165-91f181e8240d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 22:21:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/06380742-a9a0-4877-b165-91f181e8240d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 22:21:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 22:21:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6363
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 22:21:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"3cc4de7b-7e4c-4a88-a961-f42cfc029f0e","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919785777708","ivr_completed_at":"2026-07-10T16:51:23.736258"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 22:21:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 22:21:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6363 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 22:21:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"06380742-a9a0-4877-b165-91f181e8240d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 22:21:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/06380742-a9a0-4877-b165-91f181e8240d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 22:21:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 22:21:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6363
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 22:21:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"3cc4de7b-7e4c-4a88-a961-f42cfc029f0e","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919785777708","ivr_completed_at":"2026-07-10T16:51:23.736258"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 22:21:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 22:21:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6363 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 22:22:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"06380742-a9a0-4877-b165-91f181e8240d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":7.45,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u0915\u094d\u092f\u093e \u092f\u0939 \u0907\u0938\u092e\u0947\u0902
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 22:22:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/06380742-a9a0-4877-b165-91f181e8240d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 22:22:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 22:22:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6363
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 22:22:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"3cc4de7b-7e4c-4a88-a961-f42cfc029f0e","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919785777708","ivr_completed_at":"2026-07-10T16:51:23.736258"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 22:22:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 22:22:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6363 | status: call-disconnected | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 22:22:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"06380742-a9a0-4877-b165-91f181e8240d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":65,"total_cost":9,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u0915\u094d\u092f\u093e \u092f\u0939 \u0907\u0938\u092e\u0947\u0902 s
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 22:22:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/06380742-a9a0-4877-b165-91f181e8240d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 22:22:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 22:22:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6363
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 22:22:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"3cc4de7b-7e4c-4a88-a961-f42cfc029f0e","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919785777708","ivr_completed_at":"2026-07-10T16:51:23.736258"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 22:22:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 22:22:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-10 22:22:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6363 | status: completed | ivr_option: General Queries | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 22:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 22:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 22:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 22:25:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"469d3167-e39a-46c5-a22b-2cef76b84ec8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 22:25:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"06380742-a9a0-4877-b165-91f181e8240d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":65.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 22:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 22:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 22:30:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 22:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"469d3167-e39a-46c5-a22b-2cef76b84ec8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 22:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"06380742-a9a0-4877-b165-91f181e8240d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":65.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 22:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 22:35:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 22:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 22:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"469d3167-e39a-46c5-a22b-2cef76b84ec8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 22:35:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"06380742-a9a0-4877-b165-91f181e8240d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":65.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 22:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 22:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 22:40:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 22:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"469d3167-e39a-46c5-a22b-2cef76b84ec8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 22:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"06380742-a9a0-4877-b165-91f181e8240d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":65.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 22:45:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 22:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 22:45:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 22:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"469d3167-e39a-46c5-a22b-2cef76b84ec8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 22:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"06380742-a9a0-4877-b165-91f181e8240d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":65.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 22:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 22:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 22:50:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 22:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"469d3167-e39a-46c5-a22b-2cef76b84ec8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 22:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"06380742-a9a0-4877-b165-91f181e8240d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":65.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 22:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 22:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 22:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 22:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"469d3167-e39a-46c5-a22b-2cef76b84ec8","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 22:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"06380742-a9a0-4877-b165-91f181e8240d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":65.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 23:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 23:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 23:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 23:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a554a9fb-a05e-4ac4-b2e4-871a63425909","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":19.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 23:00:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"06380742-a9a0-4877-b165-91f181e8240d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":65.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 23:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 23:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 23:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 23:05:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a554a9fb-a05e-4ac4-b2e4-871a63425909","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":19.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 23:05:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"06380742-a9a0-4877-b165-91f181e8240d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":65.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 23:06:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"029e33fd-e19a-42f2-a513-d10f8c0ecb21","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919461222
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 23:06:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/029e33fd-e19a-42f2-a513-d10f8c0ecb21
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 23:06:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 23:06:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 029e33fd-e19a-42f2-a513-d10f8c0ecb21
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-10 23:06:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 23:06:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-10 23:06:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6364 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 23:06:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"029e33fd-e19a-42f2-a513-d10f8c0ecb21","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 23:06:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/029e33fd-e19a-42f2-a513-d10f8c0ecb21
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 23:06:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 23:06:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6364
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 23:06:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"2786c040-df49-43a5-973f-66a489a5a545","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919461222222","ivr_completed_at":"2026-07-10T17:36:24.551455"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 23:06:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 23:06:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6364 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 23:06:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"029e33fd-e19a-42f2-a513-d10f8c0ecb21","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 23:06:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/029e33fd-e19a-42f2-a513-d10f8c0ecb21
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 23:06:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 23:06:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6364
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 23:06:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"2786c040-df49-43a5-973f-66a489a5a545","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919461222222","ivr_completed_at":"2026-07-10T17:36:24.551455"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 23:06:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 23:06:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6364 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 23:07:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"029e33fd-e19a-42f2-a513-d10f8c0ecb21","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":6.63,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  madam heart \u0915\u0947 \u092d\u0940 problem \u0939\u0941\u0908 \u0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 23:07:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/029e33fd-e19a-42f2-a513-d10f8c0ecb21
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 23:07:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 23:07:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6364
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 23:07:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"2786c040-df49-43a5-973f-66a489a5a545","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919461222222","ivr_completed_at":"2026-07-10T17:36:24.551455"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-10 23:07:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-10 23:07:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-10 23:07:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6364 | status: call-disconnected | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 23:07:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"029e33fd-e19a-42f2-a513-d10f8c0ecb21","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":61,"total_cost":9,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  madam heart \u0915\u0947 \u092d\u0940 problem \u0939\u0941\u0908 \u092
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-10 23:07:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/029e33fd-e19a-42f2-a513-d10f8c0ecb21
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-10 23:07:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-10 23:07:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6364
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-10 23:07:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6364 | status: completed | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-10 23:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 23:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 23:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 23:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a554a9fb-a05e-4ac4-b2e4-871a63425909","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":19.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 23:10:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"029e33fd-e19a-42f2-a513-d10f8c0ecb21","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 23:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 23:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 23:15:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 23:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a554a9fb-a05e-4ac4-b2e4-871a63425909","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":19.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 23:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"029e33fd-e19a-42f2-a513-d10f8c0ecb21","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 23:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 23:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 23:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 23:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a554a9fb-a05e-4ac4-b2e4-871a63425909","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":19.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 23:20:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"029e33fd-e19a-42f2-a513-d10f8c0ecb21","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 23:25:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 23:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 23:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 23:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a554a9fb-a05e-4ac4-b2e4-871a63425909","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":19.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 23:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"029e33fd-e19a-42f2-a513-d10f8c0ecb21","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 23:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 23:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 23:30:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 23:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a554a9fb-a05e-4ac4-b2e4-871a63425909","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":19.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 23:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"029e33fd-e19a-42f2-a513-d10f8c0ecb21","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 23:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 23:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 23:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 23:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a554a9fb-a05e-4ac4-b2e4-871a63425909","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":19.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 23:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"029e33fd-e19a-42f2-a513-d10f8c0ecb21","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 23:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 23:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 23:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 23:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a554a9fb-a05e-4ac4-b2e4-871a63425909","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":19.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 23:40:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"029e33fd-e19a-42f2-a513-d10f8c0ecb21","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 23:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 23:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 23:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 23:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a554a9fb-a05e-4ac4-b2e4-871a63425909","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":19.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 23:45:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"029e33fd-e19a-42f2-a513-d10f8c0ecb21","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 23:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 23:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 23:50:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 23:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a554a9fb-a05e-4ac4-b2e4-871a63425909","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":19.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 23:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"029e33fd-e19a-42f2-a513-d10f8c0ecb21","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 23:55:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 23:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 23:55:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 23:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a554a9fb-a05e-4ac4-b2e4-871a63425909","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":19.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-10 23:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"029e33fd-e19a-42f2-a513-d10f8c0ecb21","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 00:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 00:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 00:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 00:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a554a9fb-a05e-4ac4-b2e4-871a63425909","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":19.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 00:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"029e33fd-e19a-42f2-a513-d10f8c0ecb21","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 00:05:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 00:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 00:05:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 00:05:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a554a9fb-a05e-4ac4-b2e4-871a63425909","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":19.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 00:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"029e33fd-e19a-42f2-a513-d10f8c0ecb21","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 00:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 00:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 00:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 00:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a554a9fb-a05e-4ac4-b2e4-871a63425909","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":19.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 00:10:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"029e33fd-e19a-42f2-a513-d10f8c0ecb21","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 00:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 00:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 00:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 00:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a554a9fb-a05e-4ac4-b2e4-871a63425909","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":19.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 00:15:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"029e33fd-e19a-42f2-a513-d10f8c0ecb21","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 00:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 00:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 00:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 00:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a554a9fb-a05e-4ac4-b2e4-871a63425909","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":19.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 00:25:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"029e33fd-e19a-42f2-a513-d10f8c0ecb21","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 00:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 00:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 00:30:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 00:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a554a9fb-a05e-4ac4-b2e4-871a63425909","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":19.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 00:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"029e33fd-e19a-42f2-a513-d10f8c0ecb21","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 00:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 00:35:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 00:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 00:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a554a9fb-a05e-4ac4-b2e4-871a63425909","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":19.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 00:35:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"029e33fd-e19a-42f2-a513-d10f8c0ecb21","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 00:40:24 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 00:40:25 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 00:40:30 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 00:40:32 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a554a9fb-a05e-4ac4-b2e4-871a63425909","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":19.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 00:40:33 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"029e33fd-e19a-42f2-a513-d10f8c0ecb21","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 00:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 00:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 00:45:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 00:45:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a554a9fb-a05e-4ac4-b2e4-871a63425909","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":19.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 00:45:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"029e33fd-e19a-42f2-a513-d10f8c0ecb21","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 00:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 00:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 00:50:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 00:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a554a9fb-a05e-4ac4-b2e4-871a63425909","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":19.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 00:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"029e33fd-e19a-42f2-a513-d10f8c0ecb21","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 00:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 00:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 00:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 00:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a554a9fb-a05e-4ac4-b2e4-871a63425909","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":19.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 00:55:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"029e33fd-e19a-42f2-a513-d10f8c0ecb21","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 01:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 01:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 01:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 01:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a554a9fb-a05e-4ac4-b2e4-871a63425909","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":19.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 01:00:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"029e33fd-e19a-42f2-a513-d10f8c0ecb21","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 01:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 01:10:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 01:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 01:10:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a554a9fb-a05e-4ac4-b2e4-871a63425909","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":19.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 01:10:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"029e33fd-e19a-42f2-a513-d10f8c0ecb21","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 01:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 01:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 01:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 01:15:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a554a9fb-a05e-4ac4-b2e4-871a63425909","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":19.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 01:15:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"029e33fd-e19a-42f2-a513-d10f8c0ecb21","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 01:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 01:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 01:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 01:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a554a9fb-a05e-4ac4-b2e4-871a63425909","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":19.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 01:20:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"029e33fd-e19a-42f2-a513-d10f8c0ecb21","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 01:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 01:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 01:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 01:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a554a9fb-a05e-4ac4-b2e4-871a63425909","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":19.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 01:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"029e33fd-e19a-42f2-a513-d10f8c0ecb21","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 01:30:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 01:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 01:30:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 01:30:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a554a9fb-a05e-4ac4-b2e4-871a63425909","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":19.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 01:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"029e33fd-e19a-42f2-a513-d10f8c0ecb21","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 01:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 01:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 01:35:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 01:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a554a9fb-a05e-4ac4-b2e4-871a63425909","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":19.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 01:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"029e33fd-e19a-42f2-a513-d10f8c0ecb21","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 01:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 01:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 01:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 01:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a554a9fb-a05e-4ac4-b2e4-871a63425909","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":19.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 01:40:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"029e33fd-e19a-42f2-a513-d10f8c0ecb21","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 01:45:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 01:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 01:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 01:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a554a9fb-a05e-4ac4-b2e4-871a63425909","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":19.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 01:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"029e33fd-e19a-42f2-a513-d10f8c0ecb21","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 01:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 01:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 01:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 01:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a554a9fb-a05e-4ac4-b2e4-871a63425909","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":19.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 01:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"029e33fd-e19a-42f2-a513-d10f8c0ecb21","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 01:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 01:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 01:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 01:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a554a9fb-a05e-4ac4-b2e4-871a63425909","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":19.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 01:55:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"029e33fd-e19a-42f2-a513-d10f8c0ecb21","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 02:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 02:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 02:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 02:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a554a9fb-a05e-4ac4-b2e4-871a63425909","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":19.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 02:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"029e33fd-e19a-42f2-a513-d10f8c0ecb21","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 02:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 02:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 02:05:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 02:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a554a9fb-a05e-4ac4-b2e4-871a63425909","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":19.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 02:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"029e33fd-e19a-42f2-a513-d10f8c0ecb21","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 02:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 02:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 02:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 02:15:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a554a9fb-a05e-4ac4-b2e4-871a63425909","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":19.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 02:15:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"029e33fd-e19a-42f2-a513-d10f8c0ecb21","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 02:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 02:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 02:20:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 02:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a554a9fb-a05e-4ac4-b2e4-871a63425909","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":19.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 02:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"029e33fd-e19a-42f2-a513-d10f8c0ecb21","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 02:25:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 02:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 02:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 02:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"c232f1a1-881c-42fd-b2dd-fb5b7256633d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":107.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 02:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"029e33fd-e19a-42f2-a513-d10f8c0ecb21","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 02:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 02:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 02:30:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 02:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"c232f1a1-881c-42fd-b2dd-fb5b7256633d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":107.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 02:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"029e33fd-e19a-42f2-a513-d10f8c0ecb21","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 02:35:39 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 02:35:40 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 02:35:45 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 02:35:46 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"c232f1a1-881c-42fd-b2dd-fb5b7256633d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":107.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 02:35:48 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"029e33fd-e19a-42f2-a513-d10f8c0ecb21","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 02:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 02:40:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 02:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 02:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"c232f1a1-881c-42fd-b2dd-fb5b7256633d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":107.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 02:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"029e33fd-e19a-42f2-a513-d10f8c0ecb21","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 02:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 02:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 02:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 02:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"c232f1a1-881c-42fd-b2dd-fb5b7256633d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":107.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 02:45:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"029e33fd-e19a-42f2-a513-d10f8c0ecb21","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 02:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 02:50:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 02:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 02:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"c232f1a1-881c-42fd-b2dd-fb5b7256633d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":107.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 02:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"029e33fd-e19a-42f2-a513-d10f8c0ecb21","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 02:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 02:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 02:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 02:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"c232f1a1-881c-42fd-b2dd-fb5b7256633d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":107.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 02:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"029e33fd-e19a-42f2-a513-d10f8c0ecb21","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 03:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 03:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 03:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 03:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"c232f1a1-881c-42fd-b2dd-fb5b7256633d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":107.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 03:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"029e33fd-e19a-42f2-a513-d10f8c0ecb21","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 03:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 03:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 03:05:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 03:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"c232f1a1-881c-42fd-b2dd-fb5b7256633d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":107.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 03:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"029e33fd-e19a-42f2-a513-d10f8c0ecb21","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 03:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 03:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 03:10:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 03:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"c232f1a1-881c-42fd-b2dd-fb5b7256633d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":107.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 03:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"029e33fd-e19a-42f2-a513-d10f8c0ecb21","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 03:15:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 03:15:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 03:15:25 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 03:15:26 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"c232f1a1-881c-42fd-b2dd-fb5b7256633d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":107.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 03:15:27 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"029e33fd-e19a-42f2-a513-d10f8c0ecb21","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 03:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 03:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 03:20:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 03:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"c232f1a1-881c-42fd-b2dd-fb5b7256633d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":107.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 03:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"029e33fd-e19a-42f2-a513-d10f8c0ecb21","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 03:25:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 03:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 03:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 03:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"c232f1a1-881c-42fd-b2dd-fb5b7256633d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":107.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 03:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"029e33fd-e19a-42f2-a513-d10f8c0ecb21","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 03:30:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 03:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 03:30:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 03:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"c232f1a1-881c-42fd-b2dd-fb5b7256633d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":107.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 03:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"029e33fd-e19a-42f2-a513-d10f8c0ecb21","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 03:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 03:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 03:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 03:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"c232f1a1-881c-42fd-b2dd-fb5b7256633d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":107.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 03:35:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"029e33fd-e19a-42f2-a513-d10f8c0ecb21","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 03:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 03:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 03:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 03:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"c232f1a1-881c-42fd-b2dd-fb5b7256633d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":107.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 03:40:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"029e33fd-e19a-42f2-a513-d10f8c0ecb21","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 03:45:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 03:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 03:45:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 03:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"c232f1a1-881c-42fd-b2dd-fb5b7256633d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":107.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 03:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"029e33fd-e19a-42f2-a513-d10f8c0ecb21","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 03:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 03:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 03:50:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 03:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"c232f1a1-881c-42fd-b2dd-fb5b7256633d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":107.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 03:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"029e33fd-e19a-42f2-a513-d10f8c0ecb21","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 03:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 03:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 03:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 03:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"c232f1a1-881c-42fd-b2dd-fb5b7256633d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":107.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 03:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"029e33fd-e19a-42f2-a513-d10f8c0ecb21","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 04:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 04:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 04:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 04:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"c232f1a1-881c-42fd-b2dd-fb5b7256633d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":107.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 04:00:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"029e33fd-e19a-42f2-a513-d10f8c0ecb21","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 04:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 04:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 04:10:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 04:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"c232f1a1-881c-42fd-b2dd-fb5b7256633d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":107.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 04:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"029e33fd-e19a-42f2-a513-d10f8c0ecb21","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 04:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 04:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 04:15:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 04:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"c232f1a1-881c-42fd-b2dd-fb5b7256633d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":107.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 04:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"029e33fd-e19a-42f2-a513-d10f8c0ecb21","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 04:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 04:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 04:20:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 04:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"c232f1a1-881c-42fd-b2dd-fb5b7256633d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":107.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 04:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"029e33fd-e19a-42f2-a513-d10f8c0ecb21","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 04:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 04:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 04:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 04:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"c232f1a1-881c-42fd-b2dd-fb5b7256633d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":107.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 04:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"029e33fd-e19a-42f2-a513-d10f8c0ecb21","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 04:30:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 04:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 04:30:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 04:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"c232f1a1-881c-42fd-b2dd-fb5b7256633d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":107.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 04:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"029e33fd-e19a-42f2-a513-d10f8c0ecb21","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 04:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 04:35:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 04:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 04:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"c232f1a1-881c-42fd-b2dd-fb5b7256633d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":107.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 04:35:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"029e33fd-e19a-42f2-a513-d10f8c0ecb21","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 04:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 04:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 04:40:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 04:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"c232f1a1-881c-42fd-b2dd-fb5b7256633d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":107.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 04:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"029e33fd-e19a-42f2-a513-d10f8c0ecb21","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 04:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 04:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 04:45:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 04:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"c232f1a1-881c-42fd-b2dd-fb5b7256633d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":107.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 04:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"029e33fd-e19a-42f2-a513-d10f8c0ecb21","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 04:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 04:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 04:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 04:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"c232f1a1-881c-42fd-b2dd-fb5b7256633d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":107.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 04:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"029e33fd-e19a-42f2-a513-d10f8c0ecb21","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 04:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 04:55:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 04:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 04:55:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"c232f1a1-881c-42fd-b2dd-fb5b7256633d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":107.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 04:55:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"029e33fd-e19a-42f2-a513-d10f8c0ecb21","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 05:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 05:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 05:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 05:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"c232f1a1-881c-42fd-b2dd-fb5b7256633d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":107.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 05:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"029e33fd-e19a-42f2-a513-d10f8c0ecb21","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 05:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 05:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 05:05:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 05:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"c232f1a1-881c-42fd-b2dd-fb5b7256633d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":107.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 05:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"029e33fd-e19a-42f2-a513-d10f8c0ecb21","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 05:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 05:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 05:10:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 05:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"c232f1a1-881c-42fd-b2dd-fb5b7256633d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":107.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 05:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"029e33fd-e19a-42f2-a513-d10f8c0ecb21","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 05:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 05:15:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 05:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 05:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"c232f1a1-881c-42fd-b2dd-fb5b7256633d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":107.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 05:15:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"029e33fd-e19a-42f2-a513-d10f8c0ecb21","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 05:20:56 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 05:20:57 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 05:21:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 05:21:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"c232f1a1-881c-42fd-b2dd-fb5b7256633d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":107.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 05:21:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"029e33fd-e19a-42f2-a513-d10f8c0ecb21","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 05:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 05:25:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 05:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 05:25:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"c232f1a1-881c-42fd-b2dd-fb5b7256633d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":107.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 05:25:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"029e33fd-e19a-42f2-a513-d10f8c0ecb21","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 05:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 05:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 05:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 05:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"c232f1a1-881c-42fd-b2dd-fb5b7256633d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":107.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 05:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"029e33fd-e19a-42f2-a513-d10f8c0ecb21","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 05:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 05:35:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 05:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 05:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"c232f1a1-881c-42fd-b2dd-fb5b7256633d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":107.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 05:35:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"029e33fd-e19a-42f2-a513-d10f8c0ecb21","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 05:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 05:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 05:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 05:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"c232f1a1-881c-42fd-b2dd-fb5b7256633d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":107.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 05:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"029e33fd-e19a-42f2-a513-d10f8c0ecb21","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 05:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 05:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 05:45:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 05:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"c232f1a1-881c-42fd-b2dd-fb5b7256633d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":107.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 05:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"029e33fd-e19a-42f2-a513-d10f8c0ecb21","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 05:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 05:50:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 05:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 05:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"c232f1a1-881c-42fd-b2dd-fb5b7256633d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":107.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 05:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"029e33fd-e19a-42f2-a513-d10f8c0ecb21","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 05:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 05:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 05:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 05:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"c232f1a1-881c-42fd-b2dd-fb5b7256633d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":107.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 05:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"029e33fd-e19a-42f2-a513-d10f8c0ecb21","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 06:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 06:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 06:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 06:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e13142d4-391d-42ba-b07e-d6a0b5df8705","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":68.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 06:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"029e33fd-e19a-42f2-a513-d10f8c0ecb21","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 06:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 06:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 06:05:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 06:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e13142d4-391d-42ba-b07e-d6a0b5df8705","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":68.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 06:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"029e33fd-e19a-42f2-a513-d10f8c0ecb21","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 06:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 06:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 06:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 06:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e13142d4-391d-42ba-b07e-d6a0b5df8705","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":68.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 06:10:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"029e33fd-e19a-42f2-a513-d10f8c0ecb21","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 06:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 06:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 06:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 06:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e3c8e46b-d16b-4431-a20f-781c07e3cfa2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":24.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 06:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"029e33fd-e19a-42f2-a513-d10f8c0ecb21","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 06:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 06:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 06:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 06:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e3c8e46b-d16b-4431-a20f-781c07e3cfa2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":24.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 06:20:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"029e33fd-e19a-42f2-a513-d10f8c0ecb21","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 06:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 06:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 06:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 06:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e3c8e46b-d16b-4431-a20f-781c07e3cfa2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":24.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 06:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"029e33fd-e19a-42f2-a513-d10f8c0ecb21","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 06:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 06:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 06:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 06:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e3c8e46b-d16b-4431-a20f-781c07e3cfa2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":24.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 06:30:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"029e33fd-e19a-42f2-a513-d10f8c0ecb21","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 06:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 06:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 06:35:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 06:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e3c8e46b-d16b-4431-a20f-781c07e3cfa2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":24.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 06:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"029e33fd-e19a-42f2-a513-d10f8c0ecb21","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 06:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 06:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 06:40:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 06:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e3c8e46b-d16b-4431-a20f-781c07e3cfa2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":24.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 06:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"029e33fd-e19a-42f2-a513-d10f8c0ecb21","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 06:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 06:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 06:45:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 06:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e3c8e46b-d16b-4431-a20f-781c07e3cfa2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":24.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 06:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"029e33fd-e19a-42f2-a513-d10f8c0ecb21","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 06:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 06:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 06:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 06:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e3c8e46b-d16b-4431-a20f-781c07e3cfa2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":24.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 06:50:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"029e33fd-e19a-42f2-a513-d10f8c0ecb21","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 06:55:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 06:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 06:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 06:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e3c8e46b-d16b-4431-a20f-781c07e3cfa2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":24.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 06:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"029e33fd-e19a-42f2-a513-d10f8c0ecb21","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 07:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 07:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 07:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 07:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e3c8e46b-d16b-4431-a20f-781c07e3cfa2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":24.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 07:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"029e33fd-e19a-42f2-a513-d10f8c0ecb21","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 07:05:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 07:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 07:05:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 07:05:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e3c8e46b-d16b-4431-a20f-781c07e3cfa2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":24.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 07:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"029e33fd-e19a-42f2-a513-d10f8c0ecb21","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 07:10:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 07:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 07:10:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 07:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e3c8e46b-d16b-4431-a20f-781c07e3cfa2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":24.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 07:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"029e33fd-e19a-42f2-a513-d10f8c0ecb21","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 07:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 07:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 07:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 07:15:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e3c8e46b-d16b-4431-a20f-781c07e3cfa2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":24.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 07:15:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"029e33fd-e19a-42f2-a513-d10f8c0ecb21","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 07:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 07:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 07:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 07:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e3c8e46b-d16b-4431-a20f-781c07e3cfa2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":24.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 07:20:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"029e33fd-e19a-42f2-a513-d10f8c0ecb21","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 07:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 07:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 07:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 07:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e3c8e46b-d16b-4431-a20f-781c07e3cfa2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":24.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 07:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"029e33fd-e19a-42f2-a513-d10f8c0ecb21","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 07:30:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 07:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 07:30:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 07:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e3c8e46b-d16b-4431-a20f-781c07e3cfa2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":24.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 07:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"029e33fd-e19a-42f2-a513-d10f8c0ecb21","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 07:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 07:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 07:35:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 07:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e3c8e46b-d16b-4431-a20f-781c07e3cfa2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":24.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 07:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"029e33fd-e19a-42f2-a513-d10f8c0ecb21","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 07:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 07:50:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 07:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 07:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"f04ff64f-aac9-4fa9-9f5a-a8188f1ccd57","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 07:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"029e33fd-e19a-42f2-a513-d10f8c0ecb21","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 07:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 07:55:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 07:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 07:55:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"f04ff64f-aac9-4fa9-9f5a-a8188f1ccd57","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 07:55:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"029e33fd-e19a-42f2-a513-d10f8c0ecb21","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 08:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 08:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 08:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 08:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"f04ff64f-aac9-4fa9-9f5a-a8188f1ccd57","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 08:00:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"029e33fd-e19a-42f2-a513-d10f8c0ecb21","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 08:04:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"3e2e89e3-69b3-4526-86f9-71c1625b3bdf","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919460137
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 08:04:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/3e2e89e3-69b3-4526-86f9-71c1625b3bdf
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 08:04:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 08:04:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 3e2e89e3-69b3-4526-86f9-71c1625b3bdf
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-11 08:04:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 08:04:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 08:04:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6365 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 08:04:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"3e2e89e3-69b3-4526-86f9-71c1625b3bdf","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 08:04:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/3e2e89e3-69b3-4526-86f9-71c1625b3bdf
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 08:04:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 08:04:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6365
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 08:04:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"8f8dfb31-50ed-4a9e-a04f-52ce0952a301","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919460137369","ivr_completed_at":"2026-07-11T02:34:35.251413"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 08:04:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 08:04:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6365 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 08:04:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"3e2e89e3-69b3-4526-86f9-71c1625b3bdf","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 08:04:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/3e2e89e3-69b3-4526-86f9-71c1625b3bdf
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 08:04:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 08:04:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6365
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 08:04:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"8f8dfb31-50ed-4a9e-a04f-52ce0952a301","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919460137369","ivr_completed_at":"2026-07-11T02:34:35.251413"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 08:04:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 08:04:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6365 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 08:05:02 [13.203.39.153][-][-][info][bolna] [Bolna SearchDoctor] doctor: 'Rajesh Kumar Pandey', date_raw: '', check_date: '2026-07-11'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1870
2026-07-11 08:05:02 [13.203.39.153][-][-][info][bolna] [knowledge][working] Direct name match "<span class="hl">Rajesh Kumar Pandey</span>" →  Dr. Rajesh Kumar Pandey
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1576
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1875
2026-07-11 08:05:02 [13.203.39.153][-][-][info][bolna] [Bolna Leave Check] doctor_id: 1, check_date: '2026-07-11', is_on_leave: true
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1995
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1897
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1887
2026-07-11 08:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 08:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 08:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 08:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"f04ff64f-aac9-4fa9-9f5a-a8188f1ccd57","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 08:05:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"3e2e89e3-69b3-4526-86f9-71c1625b3bdf","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 08:05:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"3e2e89e3-69b3-4526-86f9-71c1625b3bdf","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":8.18,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  ma'am \u092e\u0941\u091d\u0947 appointment book \u0915\u0930\u093e\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 08:05:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/3e2e89e3-69b3-4526-86f9-71c1625b3bdf
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 08:05:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 08:05:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6365
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 08:05:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"8f8dfb31-50ed-4a9e-a04f-52ce0952a301","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919460137369","ivr_completed_at":"2026-07-11T02:34:35.251413"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 08:05:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 08:05:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-11 08:05:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6365 | status: call-disconnected | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 08:05:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"3e2e89e3-69b3-4526-86f9-71c1625b3bdf","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":74,"total_cost":9,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  ma'am \u092e\u0941\u091d\u0947 appointment book \u0915\u0930\u093e\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 08:05:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/3e2e89e3-69b3-4526-86f9-71c1625b3bdf
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 08:05:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 08:05:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6365
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 08:05:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6365 | status: completed | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 08:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 08:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 08:10:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 08:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"f04ff64f-aac9-4fa9-9f5a-a8188f1ccd57","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 08:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"3e2e89e3-69b3-4526-86f9-71c1625b3bdf","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":74.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 08:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 08:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 08:15:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 08:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"f04ff64f-aac9-4fa9-9f5a-a8188f1ccd57","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 08:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"3e2e89e3-69b3-4526-86f9-71c1625b3bdf","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":74.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 08:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 08:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 08:20:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 08:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"f04ff64f-aac9-4fa9-9f5a-a8188f1ccd57","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 08:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"3e2e89e3-69b3-4526-86f9-71c1625b3bdf","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":74.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 08:24:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c69c68bb-d2c4-416b-ad59-bc06894d3178","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919785381
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 08:24:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c69c68bb-d2c4-416b-ad59-bc06894d3178
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 08:24:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 08:24:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: c69c68bb-d2c4-416b-ad59-bc06894d3178
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-11 08:24:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 08:24:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 08:24:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6366 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 08:24:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c69c68bb-d2c4-416b-ad59-bc06894d3178","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 08:24:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c69c68bb-d2c4-416b-ad59-bc06894d3178
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 08:24:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 08:24:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6366
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 08:24:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"3d6e1d36-2801-47ac-989a-94dc420cf699","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919785381767","ivr_completed_at":"2026-07-11T02:54:47.384614"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 08:24:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 08:24:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6366 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 08:24:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c69c68bb-d2c4-416b-ad59-bc06894d3178","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 08:24:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c69c68bb-d2c4-416b-ad59-bc06894d3178
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 08:24:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 08:24:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6366
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 08:24:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"3d6e1d36-2801-47ac-989a-94dc420cf699","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919785381767","ivr_completed_at":"2026-07-11T02:54:47.384614"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 08:24:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 08:24:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6366 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 08:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 08:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 08:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 08:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"f04ff64f-aac9-4fa9-9f5a-a8188f1ccd57","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 08:25:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c69c68bb-d2c4-416b-ad59-bc06894d3178","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 08:26:50 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Received — doctor: 'Arun Sharma', date: 'आज'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:115
2026-07-11 08:26:50 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Resolved date: '2026-07-11'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:127
2026-07-11 08:26:50 [13.203.39.153][-][-][info][bolna] [knowledge][working] Direct name match "<span class="hl">Arun Sharma</span>" → Dr. Arun Sharma
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1576
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:161
2026-07-11 08:26:50 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Search 'Arun Sharma' → 1 found: Dr. Arun Sharma
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:163
2026-07-11 08:27:38 [13.203.39.153][-][-][info][bolna] [Bolna Book] name: 'Nirmala Kumawat', phone: '9785381767', doctor_id: 3, date: '2026-07-11', time: '10:00 AM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:321
2026-07-11 08:27:38 [13.203.39.153][-][-][info][bolna] [Bolna Book] Time '10:00 AM' → '10:00 AM' → '10:00'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:346
2026-07-11 08:27:39 [13.203.39.153][-][-][info][bolna] [Bolna Book] Booked FBX-E3C728 — Nirmala Kumawat with Dr. Arun Sharma on 2026-07-11 at 10:00 AM
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:388
2026-07-11 08:27:39 [13.203.39.153][-][-][info][bolna] [inbound][working] Booked <span class="hl">FBX-E3C728</span> — Dr. Arun Sharma on 11 Jul 10:00 AM
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:394
2026-07-11 08:28:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c69c68bb-d2c4-416b-ad59-bc06894d3178","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":40.12,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0906\u092a\u0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 08:28:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c69c68bb-d2c4-416b-ad59-bc06894d3178
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 08:28:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 08:28:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6366
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 08:28:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"3d6e1d36-2801-47ac-989a-94dc420cf699","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919785381767","ivr_completed_at":"2026-07-11T02:54:47.384614"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 08:28:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 08:28:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-11 08:28:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Linked appointment FBX-E3C728
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:702
2026-07-11 08:28:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6366 | status: call-disconnected | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 08:29:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c69c68bb-d2c4-416b-ad59-bc06894d3178","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":261,"total_cost":27,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0906\u092a\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 08:29:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c69c68bb-d2c4-416b-ad59-bc06894d3178
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 08:29:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 08:29:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6366
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 08:29:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6366 | status: completed | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 08:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 08:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 08:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 08:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"f04ff64f-aac9-4fa9-9f5a-a8188f1ccd57","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 08:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c69c68bb-d2c4-416b-ad59-bc06894d3178","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":261.0,"total_cost":27.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 08:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 08:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 08:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 08:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"f04ff64f-aac9-4fa9-9f5a-a8188f1ccd57","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 08:35:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c69c68bb-d2c4-416b-ad59-bc06894d3178","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":261.0,"total_cost":27.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 08:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 08:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 08:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 08:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"f04ff64f-aac9-4fa9-9f5a-a8188f1ccd57","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 08:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c69c68bb-d2c4-416b-ad59-bc06894d3178","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":261.0,"total_cost":27.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 08:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 08:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 08:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 08:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"f04ff64f-aac9-4fa9-9f5a-a8188f1ccd57","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 08:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c69c68bb-d2c4-416b-ad59-bc06894d3178","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":261.0,"total_cost":27.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 08:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 08:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 08:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 08:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"f04ff64f-aac9-4fa9-9f5a-a8188f1ccd57","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 08:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c69c68bb-d2c4-416b-ad59-bc06894d3178","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":261.0,"total_cost":27.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 08:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 08:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 08:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 08:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"f04ff64f-aac9-4fa9-9f5a-a8188f1ccd57","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 08:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c69c68bb-d2c4-416b-ad59-bc06894d3178","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":261.0,"total_cost":27.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 08:55:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"87257f0f-ee2c-439e-a5e2-8a148473a3c4","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+916378423
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 08:55:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/87257f0f-ee2c-439e-a5e2-8a148473a3c4
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 08:55:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 08:55:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 87257f0f-ee2c-439e-a5e2-8a148473a3c4
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-11 08:55:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 08:55:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 08:55:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6367 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 08:56:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"87257f0f-ee2c-439e-a5e2-8a148473a3c4","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 08:56:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/87257f0f-ee2c-439e-a5e2-8a148473a3c4
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 08:56:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 08:56:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6367
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 08:56:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"71dbbf3d-7a0a-4d7d-ac97-373020438fd7","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+916378423174","ivr_completed_at":"2026-07-11T03:26:07.213778"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 08:56:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 08:56:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6367 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 08:56:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"87257f0f-ee2c-439e-a5e2-8a148473a3c4","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 08:56:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/87257f0f-ee2c-439e-a5e2-8a148473a3c4
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 08:56:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 08:56:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6367
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 08:56:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"71dbbf3d-7a0a-4d7d-ac97-373020438fd7","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+916378423174","ivr_completed_at":"2026-07-11T03:26:07.213778"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 08:56:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 08:56:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6367 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 08:56:35 [13.203.39.153][-][-][info][bolna] [Bolna SearchDoctor] doctor: 'Obstetrics & Gynaecology', date_raw: '2026-07-10', check_date: '2026-07-10'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1870
2026-07-11 08:56:35 [13.203.39.153][-][-][info][bolna] [Bolna findDoctors] Alias match 'obstetrics' → 'Obstetrics & Gynaecology'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1654
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1875
2026-07-11 08:56:35 [13.203.39.153][-][-][info][bolna] [knowledge][working] Alias resolved "<span class="hl">obstetrics</span>" → Obstetrics & Gynaecology
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1655
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1875
2026-07-11 08:56:35 [13.203.39.153][-][-][info][bolna] [Bolna Leave Check] doctor_id: 4, check_date: '2026-07-10', is_on_leave: false
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1995
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1897
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1887
2026-07-11 08:57:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"87257f0f-ee2c-439e-a5e2-8a148473a3c4","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":9.08,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  dynacologist doctor \u092c\u0948\u0920\u0924\u0947 \u0939\u094b\u092
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 08:57:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/87257f0f-ee2c-439e-a5e2-8a148473a3c4
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 08:57:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 08:57:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6367
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 08:57:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"71dbbf3d-7a0a-4d7d-ac97-373020438fd7","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+916378423174","ivr_completed_at":"2026-07-11T03:26:07.213778"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 08:57:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 08:57:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-11 08:57:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6367 | status: call-disconnected | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 08:57:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"87257f0f-ee2c-439e-a5e2-8a148473a3c4","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":74,"total_cost":9,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  dynacologist doctor \u092c\u0948\u0920\u0924\u0947 \u0939\u094b\u0924\
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 08:57:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/87257f0f-ee2c-439e-a5e2-8a148473a3c4
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 08:57:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 08:57:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6367
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 08:57:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6367 | status: completed | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 09:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 09:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 09:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 09:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"f04ff64f-aac9-4fa9-9f5a-a8188f1ccd57","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":61.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 09:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"87257f0f-ee2c-439e-a5e2-8a148473a3c4","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":74.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 09:09:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"8299f66d-a311-4833-be05-3b501e6ba582","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919928076
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 09:09:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/8299f66d-a311-4833-be05-3b501e6ba582
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 09:09:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 09:09:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 8299f66d-a311-4833-be05-3b501e6ba582
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-11 09:09:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 09:09:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 09:09:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6368 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 09:10:04 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919928076000 HTTP:200 response:{"status":"queued","message":"done","execution_id":"231a8e68-4a5b-43f2-9590-bed1a1ebf2f9","run_id":"231a8e68-4a5b-43f2-9590-bed1a1ebf2f9"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2334
2026-07-11 09:10:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"231a8e68-4a5b-43f2-9590-bed1a1ebf2f9","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 09:10:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/231a8e68-4a5b-43f2-9590-bed1a1ebf2f9
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 09:10:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 09:10:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 231a8e68-4a5b-43f2-9590-bed1a1ebf2f9
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-11 09:10:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919928076000"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 09:10:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 09:10:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6369 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 09:10:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"231a8e68-4a5b-43f2-9590-bed1a1ebf2f9","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 09:10:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/231a8e68-4a5b-43f2-9590-bed1a1ebf2f9
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 09:10:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 09:10:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6369
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 09:10:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919928076000"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 09:10:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 09:10:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6369 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 09:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 09:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 09:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 09:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"231a8e68-4a5b-43f2-9590-bed1a1ebf2f9","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 09:10:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"8299f66d-a311-4833-be05-3b501e6ba582","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{},"cost_breakdown":null,"extracted_data":null,"summary":
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 09:10:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"8299f66d-a311-4833-be05-3b501e6ba582","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 09:10:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/8299f66d-a311-4833-be05-3b501e6ba582
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 09:10:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 09:10:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6368
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 09:10:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"edd1ff84-5931-488d-bb69-096ed3524afa","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919928076000","ivr_completed_at":"2026-07-11T03:40:22.965565"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 09:10:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 09:10:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6368 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 09:10:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"8299f66d-a311-4833-be05-3b501e6ba582","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 09:10:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/8299f66d-a311-4833-be05-3b501e6ba582
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 09:10:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 09:10:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6368
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 09:10:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"edd1ff84-5931-488d-bb69-096ed3524afa","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919928076000","ivr_completed_at":"2026-07-11T03:40:22.965565"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 09:10:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 09:10:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6368 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 09:10:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"231a8e68-4a5b-43f2-9590-bed1a1ebf2f9","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 09:10:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/231a8e68-4a5b-43f2-9590-bed1a1ebf2f9
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 09:10:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: busy
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 09:10:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6369
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 09:10:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919928076000"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 09:10:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 09:10:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6369 | status: busy | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 09:11:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"8299f66d-a311-4833-be05-3b501e6ba582","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":7.49,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant: \u091c\u0940, \u092e\u0948\u0902 \u0906\u092a\u091
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 09:11:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/8299f66d-a311-4833-be05-3b501e6ba582
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 09:11:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 09:11:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6368
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 09:11:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"edd1ff84-5931-488d-bb69-096ed3524afa","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919928076000","ivr_completed_at":"2026-07-11T03:40:22.965565"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 09:11:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 09:11:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6368 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 09:12:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c13dc230-7ba5-45ba-9b21-766b3f24204f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919928076
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 09:12:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c13dc230-7ba5-45ba-9b21-766b3f24204f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 09:12:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 09:12:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: c13dc230-7ba5-45ba-9b21-766b3f24204f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-11 09:12:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 09:12:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 09:12:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6370 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 09:13:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c13dc230-7ba5-45ba-9b21-766b3f24204f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 09:13:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c13dc230-7ba5-45ba-9b21-766b3f24204f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 09:13:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 09:13:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6370
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 09:13:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"42ef2ebc-55d3-483b-92ab-8f8c570f3127","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919928076000","ivr_completed_at":"2026-07-11T03:43:15.725498"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 09:13:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 09:13:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6370 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 09:13:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c13dc230-7ba5-45ba-9b21-766b3f24204f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 09:13:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c13dc230-7ba5-45ba-9b21-766b3f24204f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 09:13:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 09:13:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6370
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 09:13:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"42ef2ebc-55d3-483b-92ab-8f8c570f3127","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919928076000","ivr_completed_at":"2026-07-11T03:43:15.725498"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 09:13:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 09:13:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6370 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 09:14:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"8299f66d-a311-4833-be05-3b501e6ba582","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":69,"total_cost":9,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant: \u091c\u0940, \u092e\u0948\u0902 \u0906\u092a\u0915\
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 09:14:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/8299f66d-a311-4833-be05-3b501e6ba582
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 09:14:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 09:14:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6368
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 09:14:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"edd1ff84-5931-488d-bb69-096ed3524afa","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919928076000","ivr_completed_at":"2026-07-11T03:40:22.965565"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 09:14:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 09:14:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-11 09:14:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6368 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 09:14:31 [13.203.39.153][-][-][info][bolna] [Bolna Callback] Created id:39 phone:9928076000 reason:Information Unavailable
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
2026-07-11 09:14:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c13dc230-7ba5-45ba-9b21-766b3f24204f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":13.72,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u0939\u092e\u0947\u0902 \u0915\u094b\u0908 body check up \u0915\u0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 09:14:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c13dc230-7ba5-45ba-9b21-766b3f24204f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 09:14:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 09:14:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6370
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 09:14:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"42ef2ebc-55d3-483b-92ab-8f8c570f3127","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919928076000","ivr_completed_at":"2026-07-11T03:43:15.725498"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 09:14:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 09:14:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-11 09:14:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6370 | status: call-disconnected | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 09:14:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"6a80a158-6d7a-49d0-bc6d-dd35899cce95","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919799935
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 09:14:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/6a80a158-6d7a-49d0-bc6d-dd35899cce95
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 09:14:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 09:14:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 6a80a158-6d7a-49d0-bc6d-dd35899cce95
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-11 09:14:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 09:14:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 09:14:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6371 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 09:15:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c13dc230-7ba5-45ba-9b21-766b3f24204f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":110,"total_cost":12,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u0939\u092e\u0947\u0902 \u0915\u094b\u0908 body check up \u0915\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 09:15:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c13dc230-7ba5-45ba-9b21-766b3f24204f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 09:15:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 09:15:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6370
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 09:15:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6370 | status: completed | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 09:15:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"6a80a158-6d7a-49d0-bc6d-dd35899cce95","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"azure\/gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usa
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 09:15:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/6a80a158-6d7a-49d0-bc6d-dd35899cce95
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 09:15:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 09:15:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6371
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 09:15:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","call_sid":"b5dd6328-0911-4b67-a017-453eba184338","timezone":"America\/Los_Angeles","call_reason":"Emergency","from_number":"+919799935537","ivr_completed_at":"2026-07-11T03:45:14.813832"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 09:15:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Emergency
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 09:15:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6371 | status: in-progress | ivr_option: Emergency | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 09:15:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"6a80a158-6d7a-49d0-bc6d-dd35899cce95","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"azure\/gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usa
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 09:15:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/6a80a158-6d7a-49d0-bc6d-dd35899cce95
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 09:15:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 09:15:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6371
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 09:15:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6371 | status: in-progress | ivr_option: Emergency | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 09:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 09:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 09:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 09:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"231a8e68-4a5b-43f2-9590-bed1a1ebf2f9","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 09:15:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c13dc230-7ba5-45ba-9b21-766b3f24204f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":110.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 09:16:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"6a80a158-6d7a-49d0-bc6d-dd35899cce95","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":3.15,"transcript":"assistant: Forbaxy Emergency.  \u092c\u0924\u093e\u0907\u090f, \u0915\u094d\u092f\u093e emergency \u0939\u0948\nuser:  hello\nassistant:  \u091c\u0940, \u092c\u0924\u093e\u0907\u090f \u0915\u094d\u092f\u093e \u0939\u0941\u0906 \u0939\u0948\u0964\nuser:  amergen hospital \u0938\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 09:16:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/6a80a158-6d7a-49d0-bc6d-dd35899cce95
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 09:16:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 09:16:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6371
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 09:16:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6371 | status: call-disconnected | ivr_option: Emergency | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 09:16:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"6a80a158-6d7a-49d0-bc6d-dd35899cce95","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":61,"total_cost":9,"transcript":"assistant: Forbaxy Emergency.  \u092c\u0924\u093e\u0907\u090f, \u0915\u094d\u092f\u093e emergency \u0939\u0948\nuser:  hello\nassistant:  \u091c\u0940, \u092c\u0924\u093e\u0907\u090f \u0915\u094d\u092f\u093e \u0939\u0941\u0906 \u0939\u0948\u0964\nuser:  amergen hospital \u0938\u0947
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 09:16:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/6a80a158-6d7a-49d0-bc6d-dd35899cce95
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 09:16:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 09:16:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6371
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 09:16:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6371 | status: completed | ivr_option: Emergency | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 09:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 09:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 09:20:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 09:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"231a8e68-4a5b-43f2-9590-bed1a1ebf2f9","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 09:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c13dc230-7ba5-45ba-9b21-766b3f24204f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":110.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 09:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 09:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 09:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 09:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"231a8e68-4a5b-43f2-9590-bed1a1ebf2f9","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 09:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c13dc230-7ba5-45ba-9b21-766b3f24204f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":110.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 09:26:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5d508f1b-6751-4a54-9c28-1e1bd02a1770","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919664230
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 09:26:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5d508f1b-6751-4a54-9c28-1e1bd02a1770
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 09:26:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 09:26:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 5d508f1b-6751-4a54-9c28-1e1bd02a1770
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-11 09:26:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 09:26:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 09:26:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6372 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 09:26:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5d508f1b-6751-4a54-9c28-1e1bd02a1770","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 09:26:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5d508f1b-6751-4a54-9c28-1e1bd02a1770
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 09:26:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 09:26:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6372
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 09:26:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"239d63c7-8a50-42c0-99eb-0297fa7071fd","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919664230836","ivr_completed_at":"2026-07-11T03:56:46.270198"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 09:26:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 09:26:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6372 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 09:26:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5d508f1b-6751-4a54-9c28-1e1bd02a1770","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 09:26:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5d508f1b-6751-4a54-9c28-1e1bd02a1770
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 09:26:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 09:26:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6372
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 09:26:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"239d63c7-8a50-42c0-99eb-0297fa7071fd","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919664230836","ivr_completed_at":"2026-07-11T03:56:46.270198"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 09:26:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 09:26:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6372 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 09:28:42 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Received — doctor: 'Arun Sharma', date: 'आज', preferred_time: '10:30 AM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:115
2026-07-11 09:28:42 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Resolved date: '2026-07-11'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:127
2026-07-11 09:28:42 [13.203.39.153][-][-][info][bolna] [knowledge][working] Direct name match "<span class="hl">Arun Sharma</span>" → Dr. Arun Sharma
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1576
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:161
2026-07-11 09:28:42 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Search 'Arun Sharma' → 1 found: Dr. Arun Sharma
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:163
2026-07-11 09:28:42 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Preferred time '10:30 AM' → '10:30 AM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:235
2026-07-11 09:28:54 [13.203.39.153][-][-][info][bolna] [Bolna Book] name: 'Kamlesh Pawan', phone: '9664230836', doctor_id: 3, date: '2026-07-11', time: '10:30 AM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:321
2026-07-11 09:28:54 [13.203.39.153][-][-][info][bolna] [Bolna Book] Time '10:30 AM' → '10:30 AM' → '10:30'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:346
2026-07-11 09:28:55 [13.203.39.153][-][-][info][bolna] [Bolna Book] Booked FBX-41EC8E — Kamlesh Pawan with Dr. Arun Sharma on 2026-07-11 at 10:30 AM
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:388
2026-07-11 09:28:55 [13.203.39.153][-][-][info][bolna] [inbound][working] Booked <span class="hl">FBX-41EC8E</span> — Dr. Arun Sharma on 11 Jul 10:30 AM
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:394
2026-07-11 09:29:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5d508f1b-6751-4a54-9c28-1e1bd02a1770","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":25.08,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0906\u092a\u0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 09:29:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5d508f1b-6751-4a54-9c28-1e1bd02a1770
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 09:29:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 09:29:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6372
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 09:29:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"239d63c7-8a50-42c0-99eb-0297fa7071fd","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919664230836","ivr_completed_at":"2026-07-11T03:56:46.270198"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 09:29:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 09:29:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-11 09:29:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Linked appointment FBX-41EC8E
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:702
2026-07-11 09:29:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6372 | status: call-disconnected | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 09:29:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5d508f1b-6751-4a54-9c28-1e1bd02a1770","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":166,"total_cost":18,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0906\u092a\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 09:29:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5d508f1b-6751-4a54-9c28-1e1bd02a1770
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 09:29:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 09:29:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6372
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 09:29:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6372 | status: completed | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 09:30:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 09:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 09:30:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 09:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"231a8e68-4a5b-43f2-9590-bed1a1ebf2f9","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 09:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5d508f1b-6751-4a54-9c28-1e1bd02a1770","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":166.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 09:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 09:35:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 09:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 09:35:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"231a8e68-4a5b-43f2-9590-bed1a1ebf2f9","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 09:35:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5d508f1b-6751-4a54-9c28-1e1bd02a1770","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":166.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 09:39:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2afd65c5-c418-4f69-bbd4-e45c70147f78","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919829116
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 09:39:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/2afd65c5-c418-4f69-bbd4-e45c70147f78
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 09:39:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 09:39:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 2afd65c5-c418-4f69-bbd4-e45c70147f78
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-11 09:39:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 09:39:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 09:39:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6373 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 09:39:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2afd65c5-c418-4f69-bbd4-e45c70147f78","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 09:39:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/2afd65c5-c418-4f69-bbd4-e45c70147f78
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 09:39:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 09:39:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6373
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 09:39:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"144b1925-2625-4383-a30c-e0f5da9bc2da","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919829116992","ivr_completed_at":"2026-07-11T04:09:26.410875"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 09:39:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 09:39:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6373 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 09:39:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2afd65c5-c418-4f69-bbd4-e45c70147f78","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 09:39:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/2afd65c5-c418-4f69-bbd4-e45c70147f78
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 09:39:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 09:39:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6373
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 09:39:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"144b1925-2625-4383-a30c-e0f5da9bc2da","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919829116992","ivr_completed_at":"2026-07-11T04:09:26.410875"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 09:39:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 09:39:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6373 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 09:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 09:40:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 09:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 09:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"231a8e68-4a5b-43f2-9590-bed1a1ebf2f9","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 09:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"2afd65c5-c418-4f69-bbd4-e45c70147f78","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 09:42:09 [13.203.39.153][-][-][info][bolna] [Bolna Callback] Created id:40 phone:9829116992 reason:Information Unavailable
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
2026-07-11 09:43:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2afd65c5-c418-4f69-bbd4-e45c70147f78","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":88.73,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant: \u091c\u0940, \u092e\u0948\u0902 \u0906\u092a\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 09:43:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/2afd65c5-c418-4f69-bbd4-e45c70147f78
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 09:43:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 09:43:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6373
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 09:43:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"144b1925-2625-4383-a30c-e0f5da9bc2da","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919829116992","ivr_completed_at":"2026-07-11T04:09:26.410875"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 09:43:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 09:43:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6373 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 09:43:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"08b1d6c9-6e24-492b-8199-444c6dff6b1b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918824319
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 09:43:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/08b1d6c9-6e24-492b-8199-444c6dff6b1b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 09:43:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 09:43:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 08b1d6c9-6e24-492b-8199-444c6dff6b1b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-11 09:43:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 09:43:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 09:43:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6374 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 09:44:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2afd65c5-c418-4f69-bbd4-e45c70147f78","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":266,"total_cost":27,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant: \u091c\u0940, \u092e\u0948\u0902 \u0906\u092a\u091
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 09:44:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/2afd65c5-c418-4f69-bbd4-e45c70147f78
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 09:44:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 09:44:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6373
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 09:44:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"144b1925-2625-4383-a30c-e0f5da9bc2da","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919829116992","ivr_completed_at":"2026-07-11T04:09:26.410875"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 09:44:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 09:44:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-11 09:44:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6373 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 09:44:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"08b1d6c9-6e24-492b-8199-444c6dff6b1b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 09:44:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/08b1d6c9-6e24-492b-8199-444c6dff6b1b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 09:44:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 09:44:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6374
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 09:44:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"c5896112-142f-474f-84f1-4ade5e85d6c7","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918824319837","ivr_completed_at":"2026-07-11T04:14:05.463718"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 09:44:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 09:44:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6374 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 09:44:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"08b1d6c9-6e24-492b-8199-444c6dff6b1b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 09:44:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/08b1d6c9-6e24-492b-8199-444c6dff6b1b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 09:44:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 09:44:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6374
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 09:44:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"c5896112-142f-474f-84f1-4ade5e85d6c7","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918824319837","ivr_completed_at":"2026-07-11T04:14:05.463718"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 09:44:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 09:44:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6374 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 09:44:32 [13.203.39.153][-][-][info][bolna] [Bolna SearchDoctor] doctor: 'Utkarsh Agrawal', date_raw: '', check_date: '2026-07-11'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1870
2026-07-11 09:44:32 [13.203.39.153][-][-][info][bolna] [knowledge][working] Direct name match "<span class="hl">Utkarsh Agrawal</span>" → Dr. Utkarsh Agrawal
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1576
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1875
2026-07-11 09:44:32 [13.203.39.153][-][-][info][bolna] [Bolna Leave Check] doctor_id: 5, check_date: '2026-07-11', is_on_leave: false
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1995
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1897
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1887
2026-07-11 09:45:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"08b1d6c9-6e24-492b-8199-444c6dff6b1b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":18.32,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u0914\u0930 \u0924\u094b but \u090f\u0915 doctor \u0939\u0948 \u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 09:45:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/08b1d6c9-6e24-492b-8199-444c6dff6b1b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 09:45:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 09:45:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6374
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 09:45:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"c5896112-142f-474f-84f1-4ade5e85d6c7","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918824319837","ivr_completed_at":"2026-07-11T04:14:05.463718"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 09:45:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 09:45:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-11 09:45:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6374 | status: call-disconnected | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 09:45:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"08b1d6c9-6e24-492b-8199-444c6dff6b1b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":100,"total_cost":12,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u0914\u0930 \u0924\u094b but \u090f\u0915 doctor \u0939\u0948 \u091
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 09:45:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/08b1d6c9-6e24-492b-8199-444c6dff6b1b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 09:45:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 09:45:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6374
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 09:45:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6374 | status: completed | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 09:47:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2cd7d059-7da0-4872-a74f-273319790353","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918824319
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 09:47:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/2cd7d059-7da0-4872-a74f-273319790353
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 09:47:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 09:47:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 2cd7d059-7da0-4872-a74f-273319790353
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-11 09:47:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 09:47:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 09:47:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6375 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 09:48:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2cd7d059-7da0-4872-a74f-273319790353","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 09:48:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/2cd7d059-7da0-4872-a74f-273319790353
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 09:48:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 09:48:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6375
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 09:48:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"7fecbc96-a878-4ff2-80fb-31549f23923b","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918824319837","ivr_completed_at":"2026-07-11T04:18:01.111026"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 09:48:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 09:48:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6375 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 09:48:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2cd7d059-7da0-4872-a74f-273319790353","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 09:48:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/2cd7d059-7da0-4872-a74f-273319790353
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 09:48:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 09:48:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6375
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 09:48:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"7fecbc96-a878-4ff2-80fb-31549f23923b","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918824319837","ivr_completed_at":"2026-07-11T04:18:01.111026"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 09:48:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 09:48:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6375 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 09:48:35 [13.203.39.153][-][-][info][bolna] [Bolna SearchDoctor] doctor: 'Utkarsh Agrawal', date_raw: '', check_date: '2026-07-11'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1870
2026-07-11 09:48:35 [13.203.39.153][-][-][info][bolna] [knowledge][working] Direct name match "<span class="hl">Utkarsh Agrawal</span>" → Dr. Utkarsh Agrawal
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1576
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1875
2026-07-11 09:48:35 [13.203.39.153][-][-][info][bolna] [Bolna Leave Check] doctor_id: 5, check_date: '2026-07-11', is_on_leave: false
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1995
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1897
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1887
2026-07-11 09:49:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2cd7d059-7da0-4872-a74f-273319790353","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":11.71,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  ok\nassistant:  \u091c\u0940, \u0915\u0943\u092a\u092f\u093e \u092c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 09:49:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/2cd7d059-7da0-4872-a74f-273319790353
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 09:49:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 09:49:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6375
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 09:49:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"7fecbc96-a878-4ff2-80fb-31549f23923b","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918824319837","ivr_completed_at":"2026-07-11T04:18:01.111026"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 09:49:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 09:49:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-11 09:49:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6375 | status: call-disconnected | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 09:50:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"261166e6-ec0d-47c8-92cb-9c48364ba844","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919799935
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 09:50:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/261166e6-ec0d-47c8-92cb-9c48364ba844
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 09:50:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 09:50:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 261166e6-ec0d-47c8-92cb-9c48364ba844
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-11 09:50:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 09:50:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 09:50:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6376 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 09:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 09:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 09:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 09:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"231a8e68-4a5b-43f2-9590-bed1a1ebf2f9","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 09:50:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"2cd7d059-7da0-4872-a74f-273319790353","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":11.71,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 09:50:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2cd7d059-7da0-4872-a74f-273319790353","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":78,"total_cost":9,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  ok\nassistant:  \u091c\u0940, \u0915\u0943\u092a\u092f\u093e \u092c\u0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 09:50:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/2cd7d059-7da0-4872-a74f-273319790353
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 09:50:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 09:50:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6375
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 09:50:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6375 | status: completed | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 09:50:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"261166e6-ec0d-47c8-92cb-9c48364ba844","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 09:50:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/261166e6-ec0d-47c8-92cb-9c48364ba844
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 09:50:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 09:50:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6376
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 09:50:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 09:50:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 09:50:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6376 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 09:50:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d3ae2859-909e-4523-aa12-927f0d195cf5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919799935
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 09:50:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d3ae2859-909e-4523-aa12-927f0d195cf5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 09:50:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 09:50:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: d3ae2859-909e-4523-aa12-927f0d195cf5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-11 09:50:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 09:50:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 09:50:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6377 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 09:51:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d3ae2859-909e-4523-aa12-927f0d195cf5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 09:51:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d3ae2859-909e-4523-aa12-927f0d195cf5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 09:51:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 09:51:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6377
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 09:51:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"957301b2-1951-478b-bab7-3607bc3b63a0","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919799935537","ivr_completed_at":"2026-07-11T04:21:06.895518"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 09:51:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 09:51:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6377 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 09:51:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d3ae2859-909e-4523-aa12-927f0d195cf5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 09:51:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d3ae2859-909e-4523-aa12-927f0d195cf5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 09:51:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 09:51:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6377
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 09:51:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"957301b2-1951-478b-bab7-3607bc3b63a0","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919799935537","ivr_completed_at":"2026-07-11T04:21:06.895518"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 09:51:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 09:51:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6377 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 09:51:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d3ae2859-909e-4523-aa12-927f0d195cf5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":5.47,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser: \u0915\u0930\u0915\u0947 \u0905\u0930\u0947 \u092f\u0939\nuser:  \u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 09:51:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d3ae2859-909e-4523-aa12-927f0d195cf5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 09:51:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 09:51:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6377
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 09:51:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"957301b2-1951-478b-bab7-3607bc3b63a0","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919799935537","ivr_completed_at":"2026-07-11T04:21:06.895518"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 09:51:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 09:51:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6377 | status: call-disconnected | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 09:52:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"65e7a76f-51c3-4ed5-9210-b8c52ff46997","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919829116
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 09:52:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/65e7a76f-51c3-4ed5-9210-b8c52ff46997
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 09:52:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 09:52:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 65e7a76f-51c3-4ed5-9210-b8c52ff46997
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-11 09:52:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 09:52:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 09:52:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6378 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 09:52:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"65e7a76f-51c3-4ed5-9210-b8c52ff46997","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 09:52:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/65e7a76f-51c3-4ed5-9210-b8c52ff46997
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 09:52:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 09:52:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6378
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 09:52:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"12c62d9f-6e70-451e-9e28-a813863bd572","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919829116992","ivr_completed_at":"2026-07-11T04:22:23.164170"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 09:52:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 09:52:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6378 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 09:52:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"65e7a76f-51c3-4ed5-9210-b8c52ff46997","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 09:52:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/65e7a76f-51c3-4ed5-9210-b8c52ff46997
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 09:52:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 09:52:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6378
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 09:52:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"12c62d9f-6e70-451e-9e28-a813863bd572","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919829116992","ivr_completed_at":"2026-07-11T04:22:23.164170"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 09:52:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 09:52:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6378 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 09:52:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"261166e6-ec0d-47c8-92cb-9c48364ba844","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"output":50}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 09:52:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/261166e6-ec0d-47c8-92cb-9c48364ba844
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 09:52:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 09:52:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6376
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 09:52:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 09:52:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 09:52:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6376 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 09:52:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d3ae2859-909e-4523-aa12-927f0d195cf5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":41,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser: \u0915\u0930\u0915\u0947 \u0905\u0930\u0947 \u092f\u0939\nuser:  \u0905
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 09:52:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d3ae2859-909e-4523-aa12-927f0d195cf5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 09:52:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 09:52:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6377
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 09:52:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"957301b2-1951-478b-bab7-3607bc3b63a0","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919799935537","ivr_completed_at":"2026-07-11T04:21:06.895518"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 09:52:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 09:52:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-11 09:52:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6377 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 09:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 09:55:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 09:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 09:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"231a8e68-4a5b-43f2-9590-bed1a1ebf2f9","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 09:55:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"d3ae2859-909e-4523-aa12-927f0d195cf5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 09:56:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"65e7a76f-51c3-4ed5-9210-b8c52ff46997","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":79.93,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u092e\u0941\u091d\u0947 billing section \u092e\u0947\u0902 \u092c\
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 09:56:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/65e7a76f-51c3-4ed5-9210-b8c52ff46997
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 09:56:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 09:56:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6378
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 09:56:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"12c62d9f-6e70-451e-9e28-a813863bd572","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919829116992","ivr_completed_at":"2026-07-11T04:22:23.164170"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 09:56:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 09:56:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6378 | status: call-disconnected | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 09:56:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"65e7a76f-51c3-4ed5-9210-b8c52ff46997","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":263,"total_cost":27,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u092e\u0941\u091d\u0947 billing section \u092e\u0947\u0902 \u092c\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 09:56:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/65e7a76f-51c3-4ed5-9210-b8c52ff46997
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 09:56:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 09:56:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6378
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 09:56:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"12c62d9f-6e70-451e-9e28-a813863bd572","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919829116992","ivr_completed_at":"2026-07-11T04:22:23.164170"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 09:56:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 09:56:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-11 09:56:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6378 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 09:57:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"198160a8-e6bd-432e-b340-a921206db8ba","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918696791
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 09:57:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/198160a8-e6bd-432e-b340-a921206db8ba
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 09:57:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 09:57:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 198160a8-e6bd-432e-b340-a921206db8ba
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-11 09:57:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 09:57:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 09:57:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6379 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 09:57:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"198160a8-e6bd-432e-b340-a921206db8ba","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 09:57:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/198160a8-e6bd-432e-b340-a921206db8ba
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 09:57:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 09:57:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6379
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 09:57:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"f601ed9e-de07-4036-bc3e-023d2441aaf8","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918696791540","ivr_completed_at":"2026-07-11T04:27:29.316925"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 09:57:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 09:57:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6379 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 09:57:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"198160a8-e6bd-432e-b340-a921206db8ba","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 09:57:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/198160a8-e6bd-432e-b340-a921206db8ba
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 09:57:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 09:57:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6379
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 09:57:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"f601ed9e-de07-4036-bc3e-023d2441aaf8","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918696791540","ivr_completed_at":"2026-07-11T04:27:29.316925"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 09:57:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 09:57:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6379 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 09:57:56 [13.203.39.153][-][-][info][bolna] [Bolna SearchDoctor] doctor: 'Rashid Khan', date_raw: '', check_date: '2026-07-11'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1870
2026-07-11 09:57:56 [13.203.39.153][-][-][info][bolna] [knowledge][working] Direct name match "<span class="hl">Rashid Khan</span>" → Dr. Rashid Khan
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1576
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1875
2026-07-11 09:57:56 [13.203.39.153][-][-][info][bolna] [Bolna Leave Check] doctor_id: 6, check_date: '2026-07-11', is_on_leave: false
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1995
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1897
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1887
2026-07-11 09:57:56 [13.203.39.153][-][-][info][bolna] [Bolna Leave Check] doctor_id: 5, check_date: '2026-07-11', is_on_leave: false
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1995
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1931
2026-07-11 10:00:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"198160a8-e6bd-432e-b340-a921206db8ba","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":24.41,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u091c\u0940 doctor\nassistant:  \u091c\u093c\u0930\u0942\u0930\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 10:00:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/198160a8-e6bd-432e-b340-a921206db8ba
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 10:00:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 10:00:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6379
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 10:00:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"f601ed9e-de07-4036-bc3e-023d2441aaf8","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918696791540","ivr_completed_at":"2026-07-11T04:27:29.316925"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 10:00:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 10:00:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6379 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 10:00:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"198160a8-e6bd-432e-b340-a921206db8ba","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":173,"total_cost":18,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u091c\u0940 doctor\nassistant:  \u091c\u093c\u0930\u0942\u0930\u096
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 10:00:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/198160a8-e6bd-432e-b340-a921206db8ba
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 10:00:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 10:00:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6379
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 10:00:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"f601ed9e-de07-4036-bc3e-023d2441aaf8","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918696791540","ivr_completed_at":"2026-07-11T04:27:29.316925"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 10:00:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 10:00:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-11 10:00:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6379 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 10:00:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2d6b096e-f9ad-4a96-8a62-51279d2cd81e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918003053
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 10:00:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/2d6b096e-f9ad-4a96-8a62-51279d2cd81e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 10:00:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 10:00:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 2d6b096e-f9ad-4a96-8a62-51279d2cd81e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-11 10:00:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 10:00:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 10:00:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6380 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 10:01:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2d6b096e-f9ad-4a96-8a62-51279d2cd81e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 10:01:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/2d6b096e-f9ad-4a96-8a62-51279d2cd81e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 10:01:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 10:01:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6380
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 10:01:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 10:01:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 10:01:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6380 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 10:01:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2e1af3b4-fd8c-4462-84d3-b278aab39346","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919829116
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 10:01:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/2e1af3b4-fd8c-4462-84d3-b278aab39346
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 10:01:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 10:01:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 2e1af3b4-fd8c-4462-84d3-b278aab39346
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-11 10:01:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 10:01:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 10:01:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6381 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 10:01:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2d6b096e-f9ad-4a96-8a62-51279d2cd81e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":592,"output":73}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 10:01:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/2d6b096e-f9ad-4a96-8a62-51279d2cd81e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 10:01:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 10:01:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6380
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 10:01:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 10:01:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 10:01:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6380 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 10:01:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2e1af3b4-fd8c-4462-84d3-b278aab39346","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 10:01:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/2e1af3b4-fd8c-4462-84d3-b278aab39346
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 10:01:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 10:01:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6381
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 10:01:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"14e8ebe6-9a66-4918-9e3f-4e81bb7a09a0","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919829116992","ivr_completed_at":"2026-07-11T04:31:55.789554"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 10:01:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 10:01:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6381 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 10:01:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2e1af3b4-fd8c-4462-84d3-b278aab39346","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 10:01:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/2e1af3b4-fd8c-4462-84d3-b278aab39346
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 10:01:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 10:01:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6381
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 10:01:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"14e8ebe6-9a66-4918-9e3f-4e81bb7a09a0","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919829116992","ivr_completed_at":"2026-07-11T04:31:55.789554"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 10:01:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 10:01:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6381 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 10:03:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"560414f2-7dfb-4924-a1d5-82624cd4180e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919887845
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 10:03:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/560414f2-7dfb-4924-a1d5-82624cd4180e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 10:03:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 10:03:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 560414f2-7dfb-4924-a1d5-82624cd4180e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-11 10:03:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 10:03:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 10:03:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6382 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 10:04:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"560414f2-7dfb-4924-a1d5-82624cd4180e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 10:04:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/560414f2-7dfb-4924-a1d5-82624cd4180e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 10:04:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 10:04:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6382
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 10:04:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"5f2c5364-4ae1-4a3b-b65a-6ad5ce07b638","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919887845184","ivr_completed_at":"2026-07-11T04:34:11.694937"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 10:04:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 10:04:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6382 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 10:04:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"560414f2-7dfb-4924-a1d5-82624cd4180e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 10:04:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/560414f2-7dfb-4924-a1d5-82624cd4180e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 10:04:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 10:04:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6382
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 10:04:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"5f2c5364-4ae1-4a3b-b65a-6ad5ce07b638","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919887845184","ivr_completed_at":"2026-07-11T04:34:11.694937"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 10:04:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 10:04:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6382 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 10:04:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"560414f2-7dfb-4924-a1d5-82624cd4180e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":3.89,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u092f\u0939 \u0924\u094b computer \u092c\u094b\u0932 \u0930\u0939\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 10:04:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/560414f2-7dfb-4924-a1d5-82624cd4180e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 10:04:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 10:04:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6382
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 10:04:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"5f2c5364-4ae1-4a3b-b65a-6ad5ce07b638","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919887845184","ivr_completed_at":"2026-07-11T04:34:11.694937"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 10:04:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 10:04:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6382 | status: call-disconnected | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 10:04:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"560414f2-7dfb-4924-a1d5-82624cd4180e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":34,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u092f\u0939 \u0924\u094b computer \u092c\u094b\u0932 \u0930\u0939\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 10:04:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/560414f2-7dfb-4924-a1d5-82624cd4180e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 10:04:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 10:04:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6382
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 10:04:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"5f2c5364-4ae1-4a3b-b65a-6ad5ce07b638","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919887845184","ivr_completed_at":"2026-07-11T04:34:11.694937"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 10:04:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 10:04:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-11 10:04:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6382 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 10:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 10:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 10:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 10:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"231a8e68-4a5b-43f2-9590-bed1a1ebf2f9","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 10:05:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"560414f2-7dfb-4924-a1d5-82624cd4180e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":34.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 10:05:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2e1af3b4-fd8c-4462-84d3-b278aab39346","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":68.25,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u092e\u0941\u091d\u0947 billing section \u092e\u0947\u0902 payment
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 10:05:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/2e1af3b4-fd8c-4462-84d3-b278aab39346
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 10:05:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 10:05:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6381
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 10:05:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"14e8ebe6-9a66-4918-9e3f-4e81bb7a09a0","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919829116992","ivr_completed_at":"2026-07-11T04:31:55.789554"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 10:05:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 10:05:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6381 | status: call-disconnected | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 10:06:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2e1af3b4-fd8c-4462-84d3-b278aab39346","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":253,"total_cost":27,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u092e\u0941\u091d\u0947 billing section \u092e\u0947\u0902 payment 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 10:06:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/2e1af3b4-fd8c-4462-84d3-b278aab39346
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 10:06:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 10:06:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6381
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 10:06:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"14e8ebe6-9a66-4918-9e3f-4e81bb7a09a0","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919829116992","ivr_completed_at":"2026-07-11T04:31:55.789554"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 10:06:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 10:06:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-11 10:06:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6381 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 10:10:10 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919799935537 HTTP:200 response:{"status":"queued","message":"done","execution_id":"cc7ca053-b9c0-444d-8604-f544934d285e","run_id":"cc7ca053-b9c0-444d-8604-f544934d285e"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2334
2026-07-11 10:10:10 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +918003053217 HTTP:200 response:{"status":"queued","message":"done","execution_id":"7df6956d-7d21-48e3-b565-6dcb6c76f6a4","run_id":"7df6956d-7d21-48e3-b565-6dcb6c76f6a4"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2334
2026-07-11 10:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 10:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 10:10:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 10:10:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7df6956d-7d21-48e3-b565-6dcb6c76f6a4","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"voicemail_detection_enabled":true,"endpointing":100,"in
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 10:10:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"2e1af3b4-fd8c-4462-84d3-b278aab39346","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":253.0,"total_cost":27.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 10:10:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"cc7ca053-b9c0-444d-8604-f544934d285e","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 10:10:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/cc7ca053-b9c0-444d-8604-f544934d285e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 10:10:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 10:10:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6384
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 10:10:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919799935537"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 10:10:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 10:10:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6384 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 10:10:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7df6956d-7d21-48e3-b565-6dcb6c76f6a4","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 10:10:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/7df6956d-7d21-48e3-b565-6dcb6c76f6a4
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 10:10:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 10:10:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6383
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 10:10:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918003053217"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 10:10:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 10:10:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6383 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 10:10:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"cc7ca053-b9c0-444d-8604-f544934d285e","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 10:10:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/cc7ca053-b9c0-444d-8604-f544934d285e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 10:10:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 10:10:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6384
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 10:10:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919799935537"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 10:10:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 10:10:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6384 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 10:10:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7df6956d-7d21-48e3-b565-6dcb6c76f6a4","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 10:10:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/7df6956d-7d21-48e3-b565-6dcb6c76f6a4
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 10:10:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 10:10:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6383
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 10:10:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918003053217"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 10:10:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 10:10:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6383 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 10:10:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7df6956d-7d21-48e3-b565-6dcb6c76f6a4","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 10:10:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/7df6956d-7d21-48e3-b565-6dcb6c76f6a4
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 10:10:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 10:10:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6383
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 10:10:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918003053217"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 10:10:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 10:10:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6383 | status: in-progress | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 10:10:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"cc7ca053-b9c0-444d-8604-f544934d285e","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 10:10:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/cc7ca053-b9c0-444d-8604-f544934d285e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 10:10:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 10:10:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6384
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 10:10:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919799935537"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 10:10:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 10:10:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6384 | status: in-progress | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 10:11:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"cc7ca053-b9c0-444d-8604-f544934d285e","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0.47,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 10:11:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/cc7ca053-b9c0-444d-8604-f544934d285e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 10:11:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 10:11:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6384
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 10:11:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919799935537"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 10:11:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:637
2026-07-11 10:11:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6384 | status: call-disconnected | ivr_option: No input | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 10:11:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7df6956d-7d21-48e3-b565-6dcb6c76f6a4","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":12.96,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 10:11:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/7df6956d-7d21-48e3-b565-6dcb6c76f6a4
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 10:11:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 10:11:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6383
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 10:11:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918003053217"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 10:11:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:637
2026-07-11 10:11:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6383 | status: call-disconnected | ivr_option: No input | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 10:11:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"025f9985-9d76-452e-bd20-517e51df0897","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918058887
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 10:11:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/025f9985-9d76-452e-bd20-517e51df0897
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 10:11:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 10:11:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 025f9985-9d76-452e-bd20-517e51df0897
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-11 10:11:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 10:11:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 10:11:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6385 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 10:12:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"025f9985-9d76-452e-bd20-517e51df0897","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 10:12:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/025f9985-9d76-452e-bd20-517e51df0897
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 10:12:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 10:12:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6385
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 10:12:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"02d4499c-0abb-4463-8017-d9b27e968194","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918058887065","ivr_completed_at":"2026-07-11T04:42:14.970868"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 10:12:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 10:12:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6385 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 10:12:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"025f9985-9d76-452e-bd20-517e51df0897","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 10:12:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/025f9985-9d76-452e-bd20-517e51df0897
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 10:12:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 10:12:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6385
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 10:12:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"02d4499c-0abb-4463-8017-d9b27e968194","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918058887065","ivr_completed_at":"2026-07-11T04:42:14.970868"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 10:12:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 10:12:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6385 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 10:12:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"025f9985-9d76-452e-bd20-517e51df0897","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0.41,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nassistant: \u0906\u092a\u0915\u093e \u0926\u093f\u0928 \u0936\u0941\u092d \
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 10:12:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/025f9985-9d76-452e-bd20-517e51df0897
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 10:12:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 10:12:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6385
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 10:12:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"02d4499c-0abb-4463-8017-d9b27e968194","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918058887065","ivr_completed_at":"2026-07-11T04:42:14.970868"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 10:12:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 10:12:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6385 | status: call-disconnected | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 10:12:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"cc7ca053-b9c0-444d-8604-f544934d285e","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":20,"total_cost":3,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 10:12:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/cc7ca053-b9c0-444d-8604-f544934d285e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 10:12:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 10:12:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6384
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 10:12:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919799935537"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 10:12:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:637
2026-07-11 10:12:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6384 | status: completed | ivr_option: No input | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 10:12:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"03b45f75-cd5a-4a8a-9f7a-fdec14264bc9","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918058887
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 10:12:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/03b45f75-cd5a-4a8a-9f7a-fdec14264bc9
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 10:12:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 10:12:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 03b45f75-cd5a-4a8a-9f7a-fdec14264bc9
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-11 10:12:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 10:12:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 10:12:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6386 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 10:12:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7df6956d-7d21-48e3-b565-6dcb6c76f6a4","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":51,"total_cost":6,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 10:12:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/7df6956d-7d21-48e3-b565-6dcb6c76f6a4
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 10:12:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 10:12:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6383
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 10:12:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918003053217"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 10:12:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: Outbound Followup
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:637
2026-07-11 10:12:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6383 | status: completed | ivr_option: Outbound Followup | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 10:13:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"03b45f75-cd5a-4a8a-9f7a-fdec14264bc9","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 10:13:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/03b45f75-cd5a-4a8a-9f7a-fdec14264bc9
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 10:13:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 10:13:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6386
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 10:13:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"fda64f78-c03a-4835-b8fd-b6c46006bd4e","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918058887065","ivr_completed_at":"2026-07-11T04:43:08.738193"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 10:13:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 10:13:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6386 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 10:13:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"03b45f75-cd5a-4a8a-9f7a-fdec14264bc9","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 10:13:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/03b45f75-cd5a-4a8a-9f7a-fdec14264bc9
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 10:13:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 10:13:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6386
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 10:13:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"fda64f78-c03a-4835-b8fd-b6c46006bd4e","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918058887065","ivr_completed_at":"2026-07-11T04:43:08.738193"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 10:13:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 10:13:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6386 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 10:13:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"025f9985-9d76-452e-bd20-517e51df0897","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":39,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nassistant: \u0906\u092a\u0915\u093e \u0926\u093f\u0928 \u0936\u0941\u092d \u0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 10:13:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/025f9985-9d76-452e-bd20-517e51df0897
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 10:13:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 10:13:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6385
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 10:13:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"02d4499c-0abb-4463-8017-d9b27e968194","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918058887065","ivr_completed_at":"2026-07-11T04:42:14.970868"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 10:13:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 10:13:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6385 | status: completed | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 10:14:32 [13.203.39.153][-][-][info][bolna] [Bolna CurrentDate] Returned — date: '2026-07-11', day: 'Saturday'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2421
2026-07-11 10:15:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"03b45f75-cd5a-4a8a-9f7a-fdec14264bc9","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":17.77,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u092e\u0948\u0902 \u091c\u093e\u0928\u0928\u093e \u091a\u093e\u093
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 10:15:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/03b45f75-cd5a-4a8a-9f7a-fdec14264bc9
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 10:15:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 10:15:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6386
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 10:15:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"fda64f78-c03a-4835-b8fd-b6c46006bd4e","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918058887065","ivr_completed_at":"2026-07-11T04:43:08.738193"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 10:15:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 10:15:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-11 10:15:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6386 | status: call-disconnected | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 10:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 10:15:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 10:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 10:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7df6956d-7d21-48e3-b565-6dcb6c76f6a4","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":51.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 10:15:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"03b45f75-cd5a-4a8a-9f7a-fdec14264bc9","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":17.77,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 10:16:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"03b45f75-cd5a-4a8a-9f7a-fdec14264bc9","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":151,"total_cost":18,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u092e\u0948\u0902 \u091c\u093e\u0928\u0928\u093e \u091a\u093e\u0939
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 10:16:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/03b45f75-cd5a-4a8a-9f7a-fdec14264bc9
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 10:16:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 10:16:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6386
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 10:16:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6386 | status: completed | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 10:16:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"13f1d7b0-d0b2-429b-8b90-bf8b840ca980","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919413453
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 10:16:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/13f1d7b0-d0b2-429b-8b90-bf8b840ca980
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 10:16:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 10:16:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 13f1d7b0-d0b2-429b-8b90-bf8b840ca980
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-11 10:16:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 10:16:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 10:16:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6387 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 10:16:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"13f1d7b0-d0b2-429b-8b90-bf8b840ca980","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 10:16:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/13f1d7b0-d0b2-429b-8b90-bf8b840ca980
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 10:16:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 10:16:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6387
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 10:16:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"e2357f98-06f0-4453-bed0-0d884e9e15b7","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919413453819","ivr_completed_at":"2026-07-11T04:46:58.015621"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 10:16:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 10:16:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6387 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 10:16:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"13f1d7b0-d0b2-429b-8b90-bf8b840ca980","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 10:16:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/13f1d7b0-d0b2-429b-8b90-bf8b840ca980
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 10:16:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 10:16:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6387
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 10:16:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"e2357f98-06f0-4453-bed0-0d884e9e15b7","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919413453819","ivr_completed_at":"2026-07-11T04:46:58.015621"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 10:16:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 10:16:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6387 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 10:17:35 [13.203.39.153][-][-][info][bolna] [Bolna SearchDoctor] doctor: 'Mahesh Kulhari', date_raw: '10 July 2026', check_date: '2026-07-10'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1870
2026-07-11 10:17:35 [13.203.39.153][-][-][info][bolna] [knowledge][working] Direct name match "<span class="hl">Mahesh Kulhari</span>" → Dr. Mahesh Kulhari
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1576
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1875
2026-07-11 10:17:35 [13.203.39.153][-][-][info][bolna] [Bolna Leave Check] doctor_id: 9, check_date: '2026-07-10', is_on_leave: false
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1995
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1897
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1887
2026-07-11 10:19:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"13f1d7b0-d0b2-429b-8b90-bf8b840ca980","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":21.2,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0906\u092a\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 10:19:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/13f1d7b0-d0b2-429b-8b90-bf8b840ca980
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 10:19:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 10:19:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6387
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 10:19:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"e2357f98-06f0-4453-bed0-0d884e9e15b7","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919413453819","ivr_completed_at":"2026-07-11T04:46:58.015621"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 10:19:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 10:19:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-11 10:19:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6387 | status: call-disconnected | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 10:19:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"13f1d7b0-d0b2-429b-8b90-bf8b840ca980","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":154,"total_cost":18,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0906\u092a\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 10:19:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/13f1d7b0-d0b2-429b-8b90-bf8b840ca980
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 10:19:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 10:19:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6387
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 10:19:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6387 | status: completed | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 10:20:04 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +918058887065 HTTP:200 response:{"status":"queued","message":"done","execution_id":"89affa29-ad65-4118-9f4e-d4a9220c3fbc","run_id":"89affa29-ad65-4118-9f4e-d4a9220c3fbc"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2334
2026-07-11 10:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 10:20:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 10:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 10:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"89affa29-ad65-4118-9f4e-d4a9220c3fbc","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"voicemail_detection_enabled":true,"endpointing":100,"in
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 10:20:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"13f1d7b0-d0b2-429b-8b90-bf8b840ca980","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":154.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 10:20:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"89affa29-ad65-4118-9f4e-d4a9220c3fbc","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 10:20:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/89affa29-ad65-4118-9f4e-d4a9220c3fbc
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 10:20:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 10:20:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6388
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 10:20:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918058887065"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 10:20:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 10:20:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6388 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 10:20:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"89affa29-ad65-4118-9f4e-d4a9220c3fbc","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 10:20:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/89affa29-ad65-4118-9f4e-d4a9220c3fbc
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 10:20:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 10:20:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6388
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 10:20:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918058887065"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 10:20:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 10:20:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6388 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 10:21:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"89affa29-ad65-4118-9f4e-d4a9220c3fbc","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 10:21:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/89affa29-ad65-4118-9f4e-d4a9220c3fbc
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 10:21:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 10:21:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6388
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 10:21:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918058887065"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 10:21:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 10:21:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6388 | status: in-progress | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 10:21:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"89affa29-ad65-4118-9f4e-d4a9220c3fbc","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":9.63,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 10:21:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/89affa29-ad65-4118-9f4e-d4a9220c3fbc
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 10:21:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 10:21:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6388
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 10:21:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918058887065"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 10:21:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:637
2026-07-11 10:21:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6388 | status: call-disconnected | ivr_option: No input | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 10:22:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"89affa29-ad65-4118-9f4e-d4a9220c3fbc","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":56,"total_cost":6,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 10:22:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/89affa29-ad65-4118-9f4e-d4a9220c3fbc
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 10:22:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 10:22:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6388
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 10:22:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918058887065"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 10:22:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: Outbound Followup
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:637
2026-07-11 10:22:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6388 | status: completed | ivr_option: Outbound Followup | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 10:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 10:25:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 10:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 10:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"89affa29-ad65-4118-9f4e-d4a9220c3fbc","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":56.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 10:25:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"13f1d7b0-d0b2-429b-8b90-bf8b840ca980","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":154.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 10:30:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 10:30:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 10:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 10:30:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"89affa29-ad65-4118-9f4e-d4a9220c3fbc","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":56.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 10:30:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"13f1d7b0-d0b2-429b-8b90-bf8b840ca980","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":154.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 10:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 10:35:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 10:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 10:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"89affa29-ad65-4118-9f4e-d4a9220c3fbc","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":56.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 10:35:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"13f1d7b0-d0b2-429b-8b90-bf8b840ca980","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":154.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 10:35:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a3adaa51-af23-4ed6-aead-1b98abeb3f6b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917015507
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 10:35:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a3adaa51-af23-4ed6-aead-1b98abeb3f6b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 10:35:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 10:35:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: a3adaa51-af23-4ed6-aead-1b98abeb3f6b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-11 10:35:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 10:35:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 10:35:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6389 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 10:35:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a3adaa51-af23-4ed6-aead-1b98abeb3f6b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 10:35:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a3adaa51-af23-4ed6-aead-1b98abeb3f6b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 10:35:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 10:35:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6389
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 10:35:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"8e44e9f0-1d27-4bea-987a-af1fe88a5b52","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917015507852","ivr_completed_at":"2026-07-11T05:05:49.849255"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 10:35:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 10:35:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6389 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 10:35:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a3adaa51-af23-4ed6-aead-1b98abeb3f6b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 10:35:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a3adaa51-af23-4ed6-aead-1b98abeb3f6b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 10:35:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 10:35:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6389
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 10:35:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"8e44e9f0-1d27-4bea-987a-af1fe88a5b52","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917015507852","ivr_completed_at":"2026-07-11T05:05:49.849255"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 10:35:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 10:35:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6389 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 10:36:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a3adaa51-af23-4ed6-aead-1b98abeb3f6b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":2.26,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  eye doctor \u0915\u094b check \u0915\u0930\u0935\u093e\u0928\u093e \
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 10:36:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a3adaa51-af23-4ed6-aead-1b98abeb3f6b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 10:36:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 10:36:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6389
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 10:36:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"8e44e9f0-1d27-4bea-987a-af1fe88a5b52","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917015507852","ivr_completed_at":"2026-07-11T05:05:49.849255"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 10:36:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 10:36:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6389 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 10:38:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a3adaa51-af23-4ed6-aead-1b98abeb3f6b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":32,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  eye doctor \u0915\u094b check \u0915\u0930\u0935\u093e\u0928\u093e \u0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 10:38:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a3adaa51-af23-4ed6-aead-1b98abeb3f6b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 10:38:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 10:38:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6389
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 10:38:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"8e44e9f0-1d27-4bea-987a-af1fe88a5b52","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917015507852","ivr_completed_at":"2026-07-11T05:05:49.849255"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 10:38:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 10:38:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-11 10:38:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6389 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 10:40:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 10:40:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 10:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 10:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"89affa29-ad65-4118-9f4e-d4a9220c3fbc","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":56.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 10:40:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"a3adaa51-af23-4ed6-aead-1b98abeb3f6b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":32.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 10:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 10:45:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 10:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 10:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"89affa29-ad65-4118-9f4e-d4a9220c3fbc","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":56.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 10:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"a3adaa51-af23-4ed6-aead-1b98abeb3f6b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":32.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 10:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 10:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 10:50:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 10:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"89affa29-ad65-4118-9f4e-d4a9220c3fbc","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":56.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 10:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"a3adaa51-af23-4ed6-aead-1b98abeb3f6b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":32.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 10:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 10:55:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 10:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 10:55:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"89affa29-ad65-4118-9f4e-d4a9220c3fbc","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":56.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 10:55:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"a3adaa51-af23-4ed6-aead-1b98abeb3f6b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":32.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 11:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 11:00:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 11:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 11:00:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"89affa29-ad65-4118-9f4e-d4a9220c3fbc","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":56.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 11:00:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"a3adaa51-af23-4ed6-aead-1b98abeb3f6b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":32.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 11:01:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"6ba71b65-40aa-44a8-948e-4d05ac1d850b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919828542
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 11:01:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/6ba71b65-40aa-44a8-948e-4d05ac1d850b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 11:01:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 11:01:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 6ba71b65-40aa-44a8-948e-4d05ac1d850b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-11 11:01:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 11:01:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 11:01:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6390 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 11:02:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"6ba71b65-40aa-44a8-948e-4d05ac1d850b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 11:02:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/6ba71b65-40aa-44a8-948e-4d05ac1d850b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 11:02:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 11:02:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6390
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 11:02:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"b50d7520-c1d6-47f4-b321-542e6b56f40c","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919828542784","ivr_completed_at":"2026-07-11T05:32:15.993165"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 11:02:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 11:02:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6390 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 11:02:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"6ba71b65-40aa-44a8-948e-4d05ac1d850b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 11:02:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/6ba71b65-40aa-44a8-948e-4d05ac1d850b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 11:02:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 11:02:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6390
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 11:02:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"b50d7520-c1d6-47f4-b321-542e6b56f40c","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919828542784","ivr_completed_at":"2026-07-11T05:32:15.993165"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 11:02:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 11:02:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6390 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 11:03:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"6ba71b65-40aa-44a8-948e-4d05ac1d850b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":7.01,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  madam \u092c\u0924\u093e\u0907\u090f \u0906\u092a\u0915\u0947 \u0905
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 11:03:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/6ba71b65-40aa-44a8-948e-4d05ac1d850b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 11:03:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 11:03:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6390
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 11:03:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"b50d7520-c1d6-47f4-b321-542e6b56f40c","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919828542784","ivr_completed_at":"2026-07-11T05:32:15.993165"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 11:03:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 11:03:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-11 11:03:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6390 | status: call-disconnected | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 11:03:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"afb33a5a-1510-4346-9b86-ea629c665572","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917230060
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 11:03:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/afb33a5a-1510-4346-9b86-ea629c665572
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 11:03:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 11:03:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: afb33a5a-1510-4346-9b86-ea629c665572
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-11 11:03:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 11:03:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 11:03:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6391 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 11:03:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"afb33a5a-1510-4346-9b86-ea629c665572","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 11:03:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/afb33a5a-1510-4346-9b86-ea629c665572
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 11:03:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 11:03:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6391
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 11:03:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"378e6310-5918-4b4b-b196-f1410e56b107","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917230060038","ivr_completed_at":"2026-07-11T05:33:32.357464"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 11:03:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 11:03:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6391 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 11:03:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"afb33a5a-1510-4346-9b86-ea629c665572","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 11:03:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/afb33a5a-1510-4346-9b86-ea629c665572
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 11:03:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 11:03:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6391
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 11:03:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"378e6310-5918-4b4b-b196-f1410e56b107","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917230060038","ivr_completed_at":"2026-07-11T05:33:32.357464"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 11:03:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 11:03:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6391 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 11:03:49 [13.203.39.153][-][-][info][bolna] [Bolna SearchDoctor] doctor: 'Utkarsh Agrawal', date_raw: '2026-07-10', check_date: '2026-07-10'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1870
2026-07-11 11:03:49 [13.203.39.153][-][-][info][bolna] [knowledge][working] Direct name match "<span class="hl">Utkarsh Agrawal</span>" → Dr. Utkarsh Agrawal
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1576
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1875
2026-07-11 11:03:49 [13.203.39.153][-][-][info][bolna] [Bolna Leave Check] doctor_id: 5, check_date: '2026-07-10', is_on_leave: false
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1995
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1897
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1887
2026-07-11 11:04:16 [13.203.39.153][-][-][info][bolna] [Bolna CurrentDate] Returned — date: '2026-07-11', day: 'Saturday'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2421
2026-07-11 11:04:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"afb33a5a-1510-4346-9b86-ea629c665572","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":12.58,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  doctor \u0909\u0924\u094d\u0915\u0930\u094d\u0937 sir \u0915\u093e 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 11:04:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/afb33a5a-1510-4346-9b86-ea629c665572
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 11:04:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 11:04:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6391
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 11:04:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"378e6310-5918-4b4b-b196-f1410e56b107","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917230060038","ivr_completed_at":"2026-07-11T05:33:32.357464"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 11:04:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 11:04:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-11 11:04:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6391 | status: call-disconnected | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 11:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 11:05:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 11:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 11:05:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"89affa29-ad65-4118-9f4e-d4a9220c3fbc","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":56.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 11:05:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"afb33a5a-1510-4346-9b86-ea629c665572","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":12.58,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 11:05:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"6ba71b65-40aa-44a8-948e-4d05ac1d850b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":74,"total_cost":9,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  madam \u092c\u0924\u093e\u0907\u090f \u0906\u092a\u0915\u0947 \u0905\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 11:05:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/6ba71b65-40aa-44a8-948e-4d05ac1d850b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 11:05:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 11:05:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6390
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 11:05:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6390 | status: completed | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 11:08:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"1bb70882-b60a-425b-b87e-c893c292cc2b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919983065
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 11:08:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/1bb70882-b60a-425b-b87e-c893c292cc2b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 11:08:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 11:08:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 1bb70882-b60a-425b-b87e-c893c292cc2b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-11 11:08:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 11:08:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 11:08:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6392 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 11:09:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"afb33a5a-1510-4346-9b86-ea629c665572","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":92,"total_cost":12,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  doctor \u0909\u0924\u094d\u0915\u0930\u094d\u0937 sir \u0915\u093e ti
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 11:09:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/afb33a5a-1510-4346-9b86-ea629c665572
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 11:09:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 11:09:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6391
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 11:09:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6391 | status: completed | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 11:09:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"1bb70882-b60a-425b-b87e-c893c292cc2b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 11:09:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/1bb70882-b60a-425b-b87e-c893c292cc2b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 11:09:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 11:09:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6392
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 11:09:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 11:09:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 11:09:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6392 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 11:09:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ba9af782-229d-416b-9489-fa88ba20087b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919983065
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 11:09:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/ba9af782-229d-416b-9489-fa88ba20087b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 11:09:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 11:09:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: ba9af782-229d-416b-9489-fa88ba20087b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-11 11:09:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 11:09:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 11:09:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6393 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 11:09:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ba9af782-229d-416b-9489-fa88ba20087b","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"azure\/gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usa
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 11:09:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/ba9af782-229d-416b-9489-fa88ba20087b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 11:09:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 11:09:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6393
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 11:09:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","call_sid":"f0580f23-d250-4355-9b8a-c929ece98c6d","timezone":"America\/Los_Angeles","call_reason":"Emergency","from_number":"+919983065272","ivr_completed_at":"2026-07-11T05:39:56.227864"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 11:09:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Emergency
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 11:09:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6393 | status: in-progress | ivr_option: Emergency | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 11:09:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ba9af782-229d-416b-9489-fa88ba20087b","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"azure\/gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usa
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 11:09:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/ba9af782-229d-416b-9489-fa88ba20087b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 11:09:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 11:09:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6393
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 11:09:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6393 | status: in-progress | ivr_option: Emergency | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 11:10:04 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919983065272 HTTP:200 response:{"status":"queued","message":"done","execution_id":"34364810-1387-42c7-9b0e-fc7038473b9b","run_id":"34364810-1387-42c7-9b0e-fc7038473b9b"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2334
2026-07-11 11:10:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"34364810-1387-42c7-9b0e-fc7038473b9b","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 11:10:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/34364810-1387-42c7-9b0e-fc7038473b9b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 11:10:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 11:10:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 34364810-1387-42c7-9b0e-fc7038473b9b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-11 11:10:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919983065272"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 11:10:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 11:10:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6394 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 11:10:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"34364810-1387-42c7-9b0e-fc7038473b9b","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 11:10:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/34364810-1387-42c7-9b0e-fc7038473b9b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 11:10:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 11:10:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6394
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 11:10:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919983065272"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 11:10:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 11:10:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6394 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 11:10:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ba9af782-229d-416b-9489-fa88ba20087b","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0.21,"transcript":"assistant: Forbaxy Emergency.  \u092c\u0924\u093e\u0907\u090f, \u0915\u094d\u092f\u093e emergency \u0939\u0948\n","usage_breakdown":{"llmModel":{"azure\/gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesi
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 11:10:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/ba9af782-229d-416b-9489-fa88ba20087b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 11:10:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 11:10:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6393
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 11:10:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6393 | status: call-disconnected | ivr_option: Emergency | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 11:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 11:10:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 11:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 11:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"34364810-1387-42c7-9b0e-fc7038473b9b","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 11:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1bb70882-b60a-425b-b87e-c893c292cc2b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{},"cost_breakdown":null,"extracted_data":null,"summary":
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 11:10:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"34364810-1387-42c7-9b0e-fc7038473b9b","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 11:10:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/34364810-1387-42c7-9b0e-fc7038473b9b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 11:10:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: busy
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 11:10:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6394
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 11:10:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919983065272"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 11:10:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 11:10:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6394 | status: busy | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 11:10:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"42266582-e9dc-49f9-a01e-07d7fa09c6a3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919983065
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 11:10:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/42266582-e9dc-49f9-a01e-07d7fa09c6a3
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 11:10:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 11:10:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 42266582-e9dc-49f9-a01e-07d7fa09c6a3
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-11 11:10:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 11:10:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 11:10:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6395 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 11:10:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"42266582-e9dc-49f9-a01e-07d7fa09c6a3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 11:10:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/42266582-e9dc-49f9-a01e-07d7fa09c6a3
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 11:10:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 11:10:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6395
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 11:10:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"1991795b-363e-48d0-af9d-34d1cd93ee96","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919983065272","ivr_completed_at":"2026-07-11T05:40:47.062270"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 11:10:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 11:10:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6395 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 11:10:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"42266582-e9dc-49f9-a01e-07d7fa09c6a3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 11:10:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/42266582-e9dc-49f9-a01e-07d7fa09c6a3
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 11:10:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 11:10:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6395
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 11:10:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"1991795b-363e-48d0-af9d-34d1cd93ee96","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919983065272","ivr_completed_at":"2026-07-11T05:40:47.062270"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 11:10:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 11:10:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6395 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 11:12:30 [13.203.39.153][-][-][info][bolna] [Bolna SearchDoctor] doctor: 'Arun Sharma', date_raw: '2026-07-10', check_date: '2026-07-10'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1870
2026-07-11 11:12:30 [13.203.39.153][-][-][info][bolna] [knowledge][working] Direct name match "<span class="hl">Arun Sharma</span>" → Dr. Arun Sharma
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1576
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1875
2026-07-11 11:12:30 [13.203.39.153][-][-][info][bolna] [Bolna Leave Check] doctor_id: 3, check_date: '2026-07-10', is_on_leave: false
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1995
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1897
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1887
2026-07-11 11:13:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ba9af782-229d-416b-9489-fa88ba20087b","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":31,"total_cost":6,"transcript":"assistant: Forbaxy Emergency.  \u092c\u0924\u093e\u0907\u090f, \u0915\u094d\u092f\u093e emergency \u0939\u0948\n","usage_breakdown":{"llmModel":{"azure\/gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesize
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 11:13:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/ba9af782-229d-416b-9489-fa88ba20087b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 11:13:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 11:13:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6393
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 11:13:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6393 | status: completed | ivr_option: Emergency | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 11:13:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"1bb70882-b60a-425b-b87e-c893c292cc2b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":587,"output":74}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 11:13:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/1bb70882-b60a-425b-b87e-c893c292cc2b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 11:13:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 11:13:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6392
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 11:13:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 11:13:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 11:13:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6392 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 11:14:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"42266582-e9dc-49f9-a01e-07d7fa09c6a3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":40.57,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello \u0907\u0938\u092e\u0947\u0902 \u0938\u0947 \u0936\u0941\u093
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 11:14:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/42266582-e9dc-49f9-a01e-07d7fa09c6a3
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 11:14:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 11:14:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6395
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 11:14:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"1991795b-363e-48d0-af9d-34d1cd93ee96","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919983065272","ivr_completed_at":"2026-07-11T05:40:47.062270"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 11:14:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 11:14:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-11 11:14:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6395 | status: call-disconnected | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 11:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 11:15:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 11:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 11:15:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"34364810-1387-42c7-9b0e-fc7038473b9b","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 11:15:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"42266582-e9dc-49f9-a01e-07d7fa09c6a3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":40.57,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 11:15:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"42266582-e9dc-49f9-a01e-07d7fa09c6a3","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":257,"total_cost":27,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello \u0907\u0938\u092e\u0947\u0902 \u0938\u0947 \u0936\u0941\u0930
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 11:15:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/42266582-e9dc-49f9-a01e-07d7fa09c6a3
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 11:15:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 11:15:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6395
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 11:15:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6395 | status: completed | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 11:18:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d4d04e59-1dd9-4c3a-bf81-cf31faa0cccb","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919352369
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 11:18:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d4d04e59-1dd9-4c3a-bf81-cf31faa0cccb
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 11:18:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 11:18:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: d4d04e59-1dd9-4c3a-bf81-cf31faa0cccb
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-11 11:18:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 11:18:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 11:18:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6396 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 11:18:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d4d04e59-1dd9-4c3a-bf81-cf31faa0cccb","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 11:18:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d4d04e59-1dd9-4c3a-bf81-cf31faa0cccb
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 11:18:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 11:18:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6396
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 11:18:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"ec2b8928-0540-48e7-a54c-a6aef9154cf3","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919352369268","ivr_completed_at":"2026-07-11T05:48:35.911330"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 11:18:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 11:18:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6396 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 11:18:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d4d04e59-1dd9-4c3a-bf81-cf31faa0cccb","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 11:18:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d4d04e59-1dd9-4c3a-bf81-cf31faa0cccb
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 11:18:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 11:18:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6396
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 11:18:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"ec2b8928-0540-48e7-a54c-a6aef9154cf3","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919352369268","ivr_completed_at":"2026-07-11T05:48:35.911330"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 11:18:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 11:18:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6396 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 11:19:05 [13.203.39.153][-][-][info][bolna] [Bolna SearchDoctor] doctor: 'Utkarsh Agrawal', date_raw: 'कल', check_date: '2026-07-12'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1870
2026-07-11 11:19:05 [13.203.39.153][-][-][info][bolna] [knowledge][working] Direct name match "<span class="hl">Utkarsh Agrawal</span>" → Dr. Utkarsh Agrawal
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1576
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1875
2026-07-11 11:19:05 [13.203.39.153][-][-][info][bolna] [Bolna Leave Check] doctor_id: 5, check_date: '2026-07-12', is_on_leave: false
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1995
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1897
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1887
2026-07-11 11:19:05 [13.203.39.153][-][-][info][bolna] [Bolna Leave Check] doctor_id: 6, check_date: '2026-07-12', is_on_leave: false
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1995
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1931
2026-07-11 11:19:33 [13.203.39.153][-][-][info][bolna] [Bolna SearchDoctor] doctor: 'Toshi Agarwal', date_raw: 'कल', check_date: '2026-07-12'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1870
2026-07-11 11:19:33 [13.203.39.153][-][-][info][bolna] [knowledge][working] Direct name match "<span class="hl">Toshi Agarwal</span>" → Dr. Toshi Agarwal
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1576
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1875
2026-07-11 11:19:33 [13.203.39.153][-][-][info][bolna] [Bolna Leave Check] doctor_id: 4, check_date: '2026-07-12', is_on_leave: false
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1995
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1897
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1887
2026-07-11 11:19:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d4d04e59-1dd9-4c3a-bf81-cf31faa0cccb","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":12.8,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant: \u091c\u0940, \u092e\u0948\u0902 \u0906\u092a\u091
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 11:19:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d4d04e59-1dd9-4c3a-bf81-cf31faa0cccb
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 11:19:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 11:19:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6396
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 11:19:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"ec2b8928-0540-48e7-a54c-a6aef9154cf3","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919352369268","ivr_completed_at":"2026-07-11T05:48:35.911330"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 11:19:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 11:19:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6396 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 11:19:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d4d04e59-1dd9-4c3a-bf81-cf31faa0cccb","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":89,"total_cost":9,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant: \u091c\u0940, \u092e\u0948\u0902 \u0906\u092a\u0915\
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 11:19:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d4d04e59-1dd9-4c3a-bf81-cf31faa0cccb
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 11:19:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 11:19:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6396
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 11:19:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"ec2b8928-0540-48e7-a54c-a6aef9154cf3","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919352369268","ivr_completed_at":"2026-07-11T05:48:35.911330"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 11:19:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 11:19:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-11 11:19:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6396 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 11:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 11:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 11:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 11:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"34364810-1387-42c7-9b0e-fc7038473b9b","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 11:20:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"d4d04e59-1dd9-4c3a-bf81-cf31faa0cccb","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":89.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 11:23:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"9db79441-1300-4c9d-aaf8-316f06f5c6f6","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918560934
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 11:23:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/9db79441-1300-4c9d-aaf8-316f06f5c6f6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 11:23:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 11:23:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 9db79441-1300-4c9d-aaf8-316f06f5c6f6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-11 11:23:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 11:23:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 11:23:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6397 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 11:24:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"9db79441-1300-4c9d-aaf8-316f06f5c6f6","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 11:24:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/9db79441-1300-4c9d-aaf8-316f06f5c6f6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 11:24:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 11:24:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6397
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 11:24:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"3827808e-bd9b-4d53-a370-fc211c85eabd","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918560934462","ivr_completed_at":"2026-07-11T05:54:15.537165"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 11:24:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 11:24:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6397 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 11:24:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"9db79441-1300-4c9d-aaf8-316f06f5c6f6","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 11:24:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/9db79441-1300-4c9d-aaf8-316f06f5c6f6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 11:24:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 11:24:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6397
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 11:24:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"3827808e-bd9b-4d53-a370-fc211c85eabd","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918560934462","ivr_completed_at":"2026-07-11T05:54:15.537165"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 11:24:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 11:24:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6397 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 11:24:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"9db79441-1300-4c9d-aaf8-316f06f5c6f6","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":4.46,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u092f\u0939 \u091a\u0932\u0924\u093e \u0939\u0948 \u0915\u094d\u092
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 11:24:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/9db79441-1300-4c9d-aaf8-316f06f5c6f6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 11:24:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 11:24:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6397
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 11:24:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"3827808e-bd9b-4d53-a370-fc211c85eabd","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918560934462","ivr_completed_at":"2026-07-11T05:54:15.537165"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 11:24:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 11:24:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-11 11:24:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6397 | status: call-disconnected | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 11:25:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"9db79441-1300-4c9d-aaf8-316f06f5c6f6","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":55,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u092f\u0939 \u091a\u0932\u0924\u093e \u0939\u0948 \u0915\u094d\u092f\
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 11:25:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/9db79441-1300-4c9d-aaf8-316f06f5c6f6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 11:25:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 11:25:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6397
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 11:25:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6397 | status: completed | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 11:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 11:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 11:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 11:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"34364810-1387-42c7-9b0e-fc7038473b9b","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 11:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9db79441-1300-4c9d-aaf8-316f06f5c6f6","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":55.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 11:25:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"995e963f-2ac3-4c99-b129-bc5827dc17ac","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918560934
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 11:25:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/995e963f-2ac3-4c99-b129-bc5827dc17ac
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 11:25:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 11:25:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 995e963f-2ac3-4c99-b129-bc5827dc17ac
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-11 11:25:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 11:25:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 11:25:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6398 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 11:25:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"995e963f-2ac3-4c99-b129-bc5827dc17ac","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 11:25:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/995e963f-2ac3-4c99-b129-bc5827dc17ac
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 11:25:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 11:25:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6398
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 11:25:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"ebde0fc2-9101-4036-8ca9-78c77230fef0","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918560934462","ivr_completed_at":"2026-07-11T05:55:37.584376"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 11:25:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 11:25:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6398 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 11:25:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"995e963f-2ac3-4c99-b129-bc5827dc17ac","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 11:25:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/995e963f-2ac3-4c99-b129-bc5827dc17ac
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 11:25:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 11:25:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6398
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 11:25:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"ebde0fc2-9101-4036-8ca9-78c77230fef0","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918560934462","ivr_completed_at":"2026-07-11T05:55:37.584376"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 11:25:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 11:25:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6398 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 11:26:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"995e963f-2ac3-4c99-b129-bc5827dc17ac","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":6.96,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello \u0915\u094d\u092f\u093e \u0906\u092a \u092e\u0941\u091d\u0947
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 11:26:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/995e963f-2ac3-4c99-b129-bc5827dc17ac
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 11:26:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 11:26:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6398
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 11:26:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"ebde0fc2-9101-4036-8ca9-78c77230fef0","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918560934462","ivr_completed_at":"2026-07-11T05:55:37.584376"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 11:26:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 11:26:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6398 | status: call-disconnected | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 11:26:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"995e963f-2ac3-4c99-b129-bc5827dc17ac","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":61,"total_cost":9,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello \u0915\u094d\u092f\u093e \u0906\u092a \u092e\u0941\u091d\u0947 s
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 11:26:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/995e963f-2ac3-4c99-b129-bc5827dc17ac
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 11:26:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 11:26:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6398
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 11:26:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"ebde0fc2-9101-4036-8ca9-78c77230fef0","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918560934462","ivr_completed_at":"2026-07-11T05:55:37.584376"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 11:26:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 11:26:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-11 11:26:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6398 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 11:27:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"075db757-eeda-484b-99ca-6eda998ae422","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919483042
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 11:27:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/075db757-eeda-484b-99ca-6eda998ae422
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 11:27:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 11:27:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 075db757-eeda-484b-99ca-6eda998ae422
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-11 11:27:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 11:27:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 11:27:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6399 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 11:27:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"075db757-eeda-484b-99ca-6eda998ae422","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 11:27:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/075db757-eeda-484b-99ca-6eda998ae422
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 11:27:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 11:27:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6399
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 11:27:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 11:27:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 11:27:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6399 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 11:28:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"3fe3887c-9109-41b9-8216-f987ef7a4f3a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919483042
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 11:28:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/3fe3887c-9109-41b9-8216-f987ef7a4f3a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 11:28:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 11:28:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 3fe3887c-9109-41b9-8216-f987ef7a4f3a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-11 11:28:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 11:28:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 11:28:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6400 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 11:28:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"3fe3887c-9109-41b9-8216-f987ef7a4f3a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 11:28:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/3fe3887c-9109-41b9-8216-f987ef7a4f3a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 11:28:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 11:28:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6400
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 11:28:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"52358489-b997-4b3d-9747-7124a642dee1","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919483042081","ivr_completed_at":"2026-07-11T05:58:26.754140"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 11:28:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 11:28:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6400 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 11:28:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"3fe3887c-9109-41b9-8216-f987ef7a4f3a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 11:28:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/3fe3887c-9109-41b9-8216-f987ef7a4f3a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 11:28:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 11:28:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6400
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 11:28:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"52358489-b997-4b3d-9747-7124a642dee1","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919483042081","ivr_completed_at":"2026-07-11T05:58:26.754140"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 11:28:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 11:28:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6400 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 11:28:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"075db757-eeda-484b-99ca-6eda998ae422","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":584,"output":60}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 11:28:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/075db757-eeda-484b-99ca-6eda998ae422
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 11:28:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 11:28:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6399
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 11:28:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 11:28:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 11:28:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6399 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 11:28:50 [13.203.39.153][-][-][info][bolna] [Bolna SearchDoctor] doctor: 'Internal Medicine', date_raw: '', check_date: '2026-07-11'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1870
2026-07-11 11:28:50 [13.203.39.153][-][-][info][bolna] [Bolna findDoctors] Alias match 'internal' → 'Internal Medicine'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1654
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1875
2026-07-11 11:28:50 [13.203.39.153][-][-][info][bolna] [knowledge][working] Alias resolved "<span class="hl">internal</span>" → Internal Medicine
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1655
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1875
2026-07-11 11:28:50 [13.203.39.153][-][-][info][bolna] [Bolna Leave Check] doctor_id: 3, check_date: '2026-07-11', is_on_leave: false
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1995
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1897
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1887
2026-07-11 11:28:50 [13.203.39.153][-][-][info][bolna] [Bolna Leave Check] doctor_id: 2, check_date: '2026-07-11', is_on_leave: false
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1995
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1897
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1887
2026-07-11 11:29:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"3fe3887c-9109-41b9-8216-f987ef7a4f3a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":6.01,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  appointment \u091a\u093e\u0939\u093f\u090f\nassistant:  \u091c\u093c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 11:29:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/3fe3887c-9109-41b9-8216-f987ef7a4f3a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 11:29:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 11:29:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6400
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 11:29:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"52358489-b997-4b3d-9747-7124a642dee1","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919483042081","ivr_completed_at":"2026-07-11T05:58:26.754140"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 11:29:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 11:29:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6400 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 11:29:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2e2b1a0c-e6b4-4c16-9d13-2d8a8eb11400","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919483042
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 11:29:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/2e2b1a0c-e6b4-4c16-9d13-2d8a8eb11400
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 11:29:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 11:29:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 2e2b1a0c-e6b4-4c16-9d13-2d8a8eb11400
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-11 11:29:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 11:29:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 11:29:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6401 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 11:29:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"3fe3887c-9109-41b9-8216-f987ef7a4f3a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":65,"total_cost":9,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  appointment \u091a\u093e\u0939\u093f\u090f\nassistant:  \u091c\u093c\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 11:29:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/3fe3887c-9109-41b9-8216-f987ef7a4f3a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 11:29:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 11:29:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6400
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 11:29:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"52358489-b997-4b3d-9747-7124a642dee1","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919483042081","ivr_completed_at":"2026-07-11T05:58:26.754140"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 11:29:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 11:29:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-11 11:29:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6400 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 11:29:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2e2b1a0c-e6b4-4c16-9d13-2d8a8eb11400","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 11:29:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/2e2b1a0c-e6b4-4c16-9d13-2d8a8eb11400
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 11:29:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 11:29:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6401
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 11:29:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"c271c042-bd5d-475a-b27e-7dcb9fd37749","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919483042081","ivr_completed_at":"2026-07-11T05:59:40.709894"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 11:29:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 11:29:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6401 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 11:29:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2e2b1a0c-e6b4-4c16-9d13-2d8a8eb11400","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 11:29:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/2e2b1a0c-e6b4-4c16-9d13-2d8a8eb11400
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 11:29:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 11:29:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6401
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 11:29:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"c271c042-bd5d-475a-b27e-7dcb9fd37749","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919483042081","ivr_completed_at":"2026-07-11T05:59:40.709894"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 11:29:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 11:29:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6401 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 11:30:06 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919483042081 HTTP:200 response:{"status":"queued","message":"done","execution_id":"73174552-0e24-42ab-9940-3b47ba3cdc39","run_id":"73174552-0e24-42ab-9940-3b47ba3cdc39"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2334
2026-07-11 11:30:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"73174552-0e24-42ab-9940-3b47ba3cdc39","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 11:30:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/73174552-0e24-42ab-9940-3b47ba3cdc39
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 11:30:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 11:30:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 73174552-0e24-42ab-9940-3b47ba3cdc39
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-11 11:30:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919483042081"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 11:30:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 11:30:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6402 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 11:30:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"73174552-0e24-42ab-9940-3b47ba3cdc39","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 11:30:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/73174552-0e24-42ab-9940-3b47ba3cdc39
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 11:30:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 11:30:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6402
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 11:30:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919483042081"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 11:30:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 11:30:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6402 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 11:30:19 [13.203.39.153][-][-][info][bolna] [Bolna SearchDoctor] doctor: 'Internal Medicine', date_raw: '2026-07-10', check_date: '2026-07-10'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1870
2026-07-11 11:30:19 [13.203.39.153][-][-][info][bolna] [Bolna findDoctors] Alias match 'internal' → 'Internal Medicine'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1654
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1875
2026-07-11 11:30:19 [13.203.39.153][-][-][info][bolna] [knowledge][working] Alias resolved "<span class="hl">internal</span>" → Internal Medicine
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1655
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1875
2026-07-11 11:30:19 [13.203.39.153][-][-][info][bolna] [Bolna Leave Check] doctor_id: 3, check_date: '2026-07-10', is_on_leave: false
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1995
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1897
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1887
2026-07-11 11:30:19 [13.203.39.153][-][-][info][bolna] [Bolna Leave Check] doctor_id: 2, check_date: '2026-07-10', is_on_leave: true
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1995
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1897
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1887
2026-07-11 11:30:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 11:30:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 11:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 11:30:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"73174552-0e24-42ab-9940-3b47ba3cdc39","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 11:30:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"2e2b1a0c-e6b4-4c16-9d13-2d8a8eb11400","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 11:31:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"73174552-0e24-42ab-9940-3b47ba3cdc39","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 11:31:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/73174552-0e24-42ab-9940-3b47ba3cdc39
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 11:31:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: no-answer
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 11:31:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6402
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 11:31:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919483042081"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 11:31:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 11:31:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6402 | status: no-answer | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 11:31:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2e2b1a0c-e6b4-4c16-9d13-2d8a8eb11400","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":13.51,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  appointment \u091a\u093e\u0939\u093f\u090f\nassistant: \u091c\u093c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 11:31:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/2e2b1a0c-e6b4-4c16-9d13-2d8a8eb11400
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 11:31:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 11:31:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6401
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 11:31:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"c271c042-bd5d-475a-b27e-7dcb9fd37749","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919483042081","ivr_completed_at":"2026-07-11T05:59:40.709894"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 11:31:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 11:31:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6401 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 11:31:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2e2b1a0c-e6b4-4c16-9d13-2d8a8eb11400","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":110,"total_cost":12,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  appointment \u091a\u093e\u0939\u093f\u090f\nassistant: \u091c\u093c\
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 11:31:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/2e2b1a0c-e6b4-4c16-9d13-2d8a8eb11400
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 11:31:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 11:31:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6401
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 11:31:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"c271c042-bd5d-475a-b27e-7dcb9fd37749","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919483042081","ivr_completed_at":"2026-07-11T05:59:40.709894"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 11:31:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 11:31:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-11 11:31:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6401 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 11:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 11:35:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 11:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 11:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"73174552-0e24-42ab-9940-3b47ba3cdc39","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 11:35:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"2e2b1a0c-e6b4-4c16-9d13-2d8a8eb11400","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":110.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 11:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 11:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 11:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 11:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"73174552-0e24-42ab-9940-3b47ba3cdc39","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 11:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"2e2b1a0c-e6b4-4c16-9d13-2d8a8eb11400","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":110.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 11:40:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"81b82685-f342-4936-9277-ebb7a5950f9d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919352211
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 11:40:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/81b82685-f342-4936-9277-ebb7a5950f9d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 11:40:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 11:40:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 81b82685-f342-4936-9277-ebb7a5950f9d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-11 11:40:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 11:40:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 11:40:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6403 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 11:40:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"81b82685-f342-4936-9277-ebb7a5950f9d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 11:40:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/81b82685-f342-4936-9277-ebb7a5950f9d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 11:40:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 11:40:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6403
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 11:40:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"de2fb2dc-d77b-4767-a071-c40767d7b2e5","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919352211890","ivr_completed_at":"2026-07-11T06:10:46.984969"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 11:40:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 11:40:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6403 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 11:40:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"81b82685-f342-4936-9277-ebb7a5950f9d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 11:40:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/81b82685-f342-4936-9277-ebb7a5950f9d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 11:40:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 11:40:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6403
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 11:40:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"de2fb2dc-d77b-4767-a071-c40767d7b2e5","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919352211890","ivr_completed_at":"2026-07-11T06:10:46.984969"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 11:40:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 11:40:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6403 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 11:41:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"81b82685-f342-4936-9277-ebb7a5950f9d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0.41,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nassistant: \u0906\u092a\u0915\u093e \u0926\u093f\u0928 \u0936\u0941\u092d \
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 11:41:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/81b82685-f342-4936-9277-ebb7a5950f9d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 11:41:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 11:41:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6403
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 11:41:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"de2fb2dc-d77b-4767-a071-c40767d7b2e5","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919352211890","ivr_completed_at":"2026-07-11T06:10:46.984969"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 11:41:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 11:41:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6403 | status: call-disconnected | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 11:41:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"81b82685-f342-4936-9277-ebb7a5950f9d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":33,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nassistant: \u0906\u092a\u0915\u093e \u0926\u093f\u0928 \u0936\u0941\u092d \u0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 11:41:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/81b82685-f342-4936-9277-ebb7a5950f9d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 11:41:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 11:41:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6403
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 11:41:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"de2fb2dc-d77b-4767-a071-c40767d7b2e5","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919352211890","ivr_completed_at":"2026-07-11T06:10:46.984969"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 11:41:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 11:41:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6403 | status: completed | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 11:41:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"54b16704-505f-4cf3-ada2-2f24ca065a3a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919352211
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 11:41:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/54b16704-505f-4cf3-ada2-2f24ca065a3a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 11:41:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 11:41:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 54b16704-505f-4cf3-ada2-2f24ca065a3a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-11 11:41:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 11:41:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 11:41:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6404 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 11:41:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"54b16704-505f-4cf3-ada2-2f24ca065a3a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 11:41:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/54b16704-505f-4cf3-ada2-2f24ca065a3a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 11:41:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 11:41:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6404
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 11:41:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"bbade6cf-e4a5-4838-bad1-78274f619d15","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919352211890","ivr_completed_at":"2026-07-11T06:11:30.587884"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 11:41:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 11:41:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6404 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 11:41:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"54b16704-505f-4cf3-ada2-2f24ca065a3a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 11:41:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/54b16704-505f-4cf3-ada2-2f24ca065a3a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 11:41:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 11:41:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6404
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 11:41:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"bbade6cf-e4a5-4838-bad1-78274f619d15","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919352211890","ivr_completed_at":"2026-07-11T06:11:30.587884"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 11:41:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 11:41:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6404 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 11:43:36 [13.203.39.153][-][-][info][bolna] [Bolna Callback] Created id:41 phone:9352211890 reason:Information Unavailable
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
2026-07-11 11:43:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"54b16704-505f-4cf3-ada2-2f24ca065a3a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":20.22,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u0915\u094d\u092f\u093e \u0906\u092a\u0915\u093e hospital largest 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 11:43:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/54b16704-505f-4cf3-ada2-2f24ca065a3a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 11:43:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 11:43:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6404
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 11:43:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"bbade6cf-e4a5-4838-bad1-78274f619d15","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919352211890","ivr_completed_at":"2026-07-11T06:11:30.587884"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 11:43:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 11:43:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6404 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 11:44:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"54b16704-505f-4cf3-ada2-2f24ca065a3a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":163,"total_cost":18,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u0915\u094d\u092f\u093e \u0906\u092a\u0915\u093e hospital largest \
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 11:44:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/54b16704-505f-4cf3-ada2-2f24ca065a3a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 11:44:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 11:44:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6404
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 11:44:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"bbade6cf-e4a5-4838-bad1-78274f619d15","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919352211890","ivr_completed_at":"2026-07-11T06:11:30.587884"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 11:44:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 11:44:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-11 11:44:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6404 | status: completed | ivr_option: General Queries | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 11:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 11:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 11:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 11:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"73174552-0e24-42ab-9940-3b47ba3cdc39","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 11:45:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"54b16704-505f-4cf3-ada2-2f24ca065a3a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":163.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 11:50:04 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919352211890 HTTP:200 response:{"status":"queued","message":"done","execution_id":"dcc79fcd-e5ee-4744-ad5e-4f6424d90dae","run_id":"dcc79fcd-e5ee-4744-ad5e-4f6424d90dae"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2334
2026-07-11 11:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 11:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 11:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 11:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"dcc79fcd-e5ee-4744-ad5e-4f6424d90dae","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"voicemail_detection_enabled":true,"endpointing":100,"in
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 11:50:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"54b16704-505f-4cf3-ada2-2f24ca065a3a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":163.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 11:50:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"dcc79fcd-e5ee-4744-ad5e-4f6424d90dae","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 11:50:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/dcc79fcd-e5ee-4744-ad5e-4f6424d90dae
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 11:50:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 11:50:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6405
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 11:50:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919352211890"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 11:50:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 11:50:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6405 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 11:50:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"dcc79fcd-e5ee-4744-ad5e-4f6424d90dae","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 11:50:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/dcc79fcd-e5ee-4744-ad5e-4f6424d90dae
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 11:50:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 11:50:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6405
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 11:50:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919352211890"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 11:50:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 11:50:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6405 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 11:50:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"dcc79fcd-e5ee-4744-ad5e-4f6424d90dae","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 11:50:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/dcc79fcd-e5ee-4744-ad5e-4f6424d90dae
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 11:50:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 11:50:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6405
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 11:50:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919352211890"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 11:50:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 11:50:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6405 | status: in-progress | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 11:52:14 [13.203.39.153][-][-][info][bolna] [Bolna Callback] Created id:42 phone:9352211890 reason:Doctor Callback Request
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2075
2026-07-11 11:52:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"dcc79fcd-e5ee-4744-ad5e-4f6424d90dae","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":16.83,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 11:52:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/dcc79fcd-e5ee-4744-ad5e-4f6424d90dae
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 11:52:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 11:52:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6405
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 11:52:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919352211890"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 11:52:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:637
2026-07-11 11:52:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6405 | status: call-disconnected | ivr_option: No input | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 11:52:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"dcc79fcd-e5ee-4744-ad5e-4f6424d90dae","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":112,"total_cost":12,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 11:52:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/dcc79fcd-e5ee-4744-ad5e-4f6424d90dae
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 11:52:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 11:52:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6405
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 11:52:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919352211890"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 11:52:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: Outbound Followup
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:637
2026-07-11 11:52:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6405 | status: completed | ivr_option: Outbound Followup | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 11:54:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"f1b7c16d-f986-4916-b189-95df39d44ab5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918239939
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 11:54:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/f1b7c16d-f986-4916-b189-95df39d44ab5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 11:54:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 11:54:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: f1b7c16d-f986-4916-b189-95df39d44ab5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-11 11:54:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 11:54:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 11:54:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6406 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 11:54:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"f1b7c16d-f986-4916-b189-95df39d44ab5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 11:54:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/f1b7c16d-f986-4916-b189-95df39d44ab5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 11:54:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 11:54:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6406
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 11:54:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"91bc408b-0615-4e41-aac6-7cd00fd7a5ec","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918239939992","ivr_completed_at":"2026-07-11T06:24:39.409935"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 11:54:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 11:54:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6406 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 11:54:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"f1b7c16d-f986-4916-b189-95df39d44ab5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 11:54:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/f1b7c16d-f986-4916-b189-95df39d44ab5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 11:54:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 11:54:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6406
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 11:54:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"91bc408b-0615-4e41-aac6-7cd00fd7a5ec","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918239939992","ivr_completed_at":"2026-07-11T06:24:39.409935"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 11:54:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 11:54:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6406 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 11:55:01 [13.203.39.153][-][-][info][bolna] [Bolna SearchDoctor] doctor: 'Saumya Mathur', date_raw: '2026-07-10', check_date: '2026-07-10'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1870
2026-07-11 11:55:01 [13.203.39.153][-][-][info][bolna] [knowledge][working] Direct name match "<span class="hl">Saumya Mathur</span>" → Dr. Saumya Mathur
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1576
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1875
2026-07-11 11:55:01 [13.203.39.153][-][-][info][bolna] [Bolna Leave Check] doctor_id: 2, check_date: '2026-07-10', is_on_leave: true
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1995
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1897
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1887
2026-07-11 11:55:01 [13.203.39.153][-][-][info][bolna] [Bolna Leave Check] doctor_id: 3, check_date: '2026-07-10', is_on_leave: false
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1995
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1931
2026-07-11 11:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 11:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 11:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 11:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"dcc79fcd-e5ee-4744-ad5e-4f6424d90dae","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":112.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 11:55:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"f1b7c16d-f986-4916-b189-95df39d44ab5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 11:55:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"f1b7c16d-f986-4916-b189-95df39d44ab5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":6.91,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0906\u092a\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 11:55:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/f1b7c16d-f986-4916-b189-95df39d44ab5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 11:55:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 11:55:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6406
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 11:55:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"91bc408b-0615-4e41-aac6-7cd00fd7a5ec","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918239939992","ivr_completed_at":"2026-07-11T06:24:39.409935"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 11:55:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 11:55:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6406 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 11:56:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"f1b7c16d-f986-4916-b189-95df39d44ab5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":58,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0906\u092a\u0915
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 11:56:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/f1b7c16d-f986-4916-b189-95df39d44ab5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 11:56:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 11:56:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6406
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 11:56:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"91bc408b-0615-4e41-aac6-7cd00fd7a5ec","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918239939992","ivr_completed_at":"2026-07-11T06:24:39.409935"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 11:56:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 11:56:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-11 11:56:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6406 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 11:57:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ea973efa-affc-472a-8880-541f45dc4d03","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917424966
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 11:57:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/ea973efa-affc-472a-8880-541f45dc4d03
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 11:57:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 11:57:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: ea973efa-affc-472a-8880-541f45dc4d03
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-11 11:57:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 11:57:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 11:57:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6407 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 11:58:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ea973efa-affc-472a-8880-541f45dc4d03","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 11:58:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/ea973efa-affc-472a-8880-541f45dc4d03
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 11:58:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 11:58:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6407
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 11:58:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"71c0d0ff-3937-47ea-a637-0371c80419c5","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917424966557","ivr_completed_at":"2026-07-11T06:28:11.554146"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 11:58:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 11:58:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6407 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 11:58:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ea973efa-affc-472a-8880-541f45dc4d03","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 11:58:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/ea973efa-affc-472a-8880-541f45dc4d03
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 11:58:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 11:58:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6407
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 11:58:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"71c0d0ff-3937-47ea-a637-0371c80419c5","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917424966557","ivr_completed_at":"2026-07-11T06:28:11.554146"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 11:58:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 11:58:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6407 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 11:58:53 [13.203.39.153][-][-][info][bolna] [Bolna SearchDoctor] doctor: 'Saumya Mathur', date_raw: '', check_date: '2026-07-11'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1870
2026-07-11 11:58:53 [13.203.39.153][-][-][info][bolna] [knowledge][working] Direct name match "<span class="hl">Saumya Mathur</span>" → Dr. Saumya Mathur
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1576
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1875
2026-07-11 11:58:53 [13.203.39.153][-][-][info][bolna] [Bolna Leave Check] doctor_id: 2, check_date: '2026-07-11', is_on_leave: false
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1995
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1897
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1887
2026-07-11 11:59:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ea973efa-affc-472a-8880-541f45dc4d03","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":11.37,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  may i know  the doctors are available  in hospital\nassistant:  \u0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 11:59:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/ea973efa-affc-472a-8880-541f45dc4d03
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 11:59:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 11:59:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6407
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 11:59:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"71c0d0ff-3937-47ea-a637-0371c80419c5","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917424966557","ivr_completed_at":"2026-07-11T06:28:11.554146"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 11:59:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 11:59:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-11 11:59:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6407 | status: call-disconnected | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 12:01:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ea973efa-affc-472a-8880-541f45dc4d03","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":86,"total_cost":9,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  may i know  the doctors are available  in hospital\nassistant:  \u091c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 12:01:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/ea973efa-affc-472a-8880-541f45dc4d03
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 12:01:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 12:01:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6407
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 12:01:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6407 | status: completed | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 12:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 12:05:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 12:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 12:05:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"dcc79fcd-e5ee-4744-ad5e-4f6424d90dae","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":112.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 12:05:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"ea973efa-affc-472a-8880-541f45dc4d03","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":86.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 12:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 12:10:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 12:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 12:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"dcc79fcd-e5ee-4744-ad5e-4f6424d90dae","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":112.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 12:10:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"ea973efa-affc-472a-8880-541f45dc4d03","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":86.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 12:15:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 12:15:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 12:15:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 12:15:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"dcc79fcd-e5ee-4744-ad5e-4f6424d90dae","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":112.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 12:15:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"ea973efa-affc-472a-8880-541f45dc4d03","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":86.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 12:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 12:20:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 12:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 12:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"dcc79fcd-e5ee-4744-ad5e-4f6424d90dae","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":112.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 12:20:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"ea973efa-affc-472a-8880-541f45dc4d03","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":86.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 12:20:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4dc05639-b7b8-4cd7-8654-03539c598c04","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919589898
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 12:20:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/4dc05639-b7b8-4cd7-8654-03539c598c04
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 12:20:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 12:20:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 4dc05639-b7b8-4cd7-8654-03539c598c04
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-11 12:20:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 12:20:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 12:20:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6408 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 12:20:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4dc05639-b7b8-4cd7-8654-03539c598c04","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 12:20:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/4dc05639-b7b8-4cd7-8654-03539c598c04
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 12:20:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 12:20:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6408
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 12:20:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"a37e90e3-48dd-4762-ab34-7fbdbc400135","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919589898481","ivr_completed_at":"2026-07-11T06:50:55.560684"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 12:20:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 12:20:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6408 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 12:20:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4dc05639-b7b8-4cd7-8654-03539c598c04","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 12:20:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/4dc05639-b7b8-4cd7-8654-03539c598c04
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 12:20:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 12:20:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6408
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 12:20:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"a37e90e3-48dd-4762-ab34-7fbdbc400135","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919589898481","ivr_completed_at":"2026-07-11T06:50:55.560684"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 12:20:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 12:20:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6408 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 12:21:28 [13.203.39.153][-][-][info][bolna] [Bolna SearchDoctor] doctor: 'Rajesh Pandey', date_raw: '', check_date: '2026-07-11'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1870
2026-07-11 12:21:28 [13.203.39.153][-][-][info][bolna] [knowledge][working] Word match "<span class="hl">rajesh</span>" →  Dr. Rajesh Kumar Pandey
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1693
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1875
2026-07-11 12:21:28 [13.203.39.153][-][-][info][bolna] [Bolna Leave Check] doctor_id: 1, check_date: '2026-07-11', is_on_leave: true
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1995
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1897
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1887
2026-07-11 12:21:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4dc05639-b7b8-4cd7-8654-03539c598c04","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":8.26,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  doctor \u0905\u092e\u0930 \u091c\u0948\u0928\nassistant:  \u091c\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 12:21:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/4dc05639-b7b8-4cd7-8654-03539c598c04
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 12:21:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 12:21:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6408
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 12:21:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"a37e90e3-48dd-4762-ab34-7fbdbc400135","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919589898481","ivr_completed_at":"2026-07-11T06:50:55.560684"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 12:21:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 12:21:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6408 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 12:22:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4dc05639-b7b8-4cd7-8654-03539c598c04","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":69,"total_cost":9,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  doctor \u0905\u092e\u0930 \u091c\u0948\u0928\nassistant:  \u091c\u093f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 12:22:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/4dc05639-b7b8-4cd7-8654-03539c598c04
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 12:22:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 12:22:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6408
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 12:22:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"a37e90e3-48dd-4762-ab34-7fbdbc400135","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919589898481","ivr_completed_at":"2026-07-11T06:50:55.560684"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 12:22:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 12:22:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-11 12:22:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6408 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 12:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 12:25:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 12:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 12:25:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"dcc79fcd-e5ee-4744-ad5e-4f6424d90dae","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":112.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 12:25:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"4dc05639-b7b8-4cd7-8654-03539c598c04","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":69.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 12:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 12:30:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 12:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 12:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"dcc79fcd-e5ee-4744-ad5e-4f6424d90dae","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":112.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से ब�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 12:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"4dc05639-b7b8-4cd7-8654-03539c598c04","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":69.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 12:30:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"44677d4d-5235-4221-846b-223e168d2653","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919589898
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 12:30:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/44677d4d-5235-4221-846b-223e168d2653
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 12:30:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 12:30:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 44677d4d-5235-4221-846b-223e168d2653
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-11 12:30:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 12:30:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 12:30:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6409 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 12:30:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"44677d4d-5235-4221-846b-223e168d2653","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 12:30:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/44677d4d-5235-4221-846b-223e168d2653
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 12:30:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 12:30:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6409
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 12:30:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"d4049e0c-41f8-4962-9360-326b33e329b2","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919589898481","ivr_completed_at":"2026-07-11T07:00:45.884612"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 12:30:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 12:30:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6409 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 12:30:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"44677d4d-5235-4221-846b-223e168d2653","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 12:30:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/44677d4d-5235-4221-846b-223e168d2653
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 12:30:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 12:30:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6409
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 12:30:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"d4049e0c-41f8-4962-9360-326b33e329b2","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919589898481","ivr_completed_at":"2026-07-11T07:00:45.884612"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 12:30:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 12:30:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6409 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 12:31:55 [13.203.39.153][-][-][info][bolna] [Bolna CurrentDate] Returned — date: '2026-07-11', day: 'Saturday'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2421
2026-07-11 12:32:06 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Received — doctor: 'Dr Rajesh Kumar Pandey', date: 'आज', preferred_time: '1:30 PM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:115
2026-07-11 12:32:06 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Resolved date: '2026-07-11'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:127
2026-07-11 12:32:06 [13.203.39.153][-][-][info][bolna] [knowledge][working] Word match "<span class="hl">rajesh</span>" →  Dr. Rajesh Kumar Pandey
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1693
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:161
2026-07-11 12:32:06 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Search 'Dr Rajesh Kumar Pandey' → 1 found:  Dr. Rajesh Kumar Pandey
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:163
2026-07-11 12:32:36 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Received — doctor: 'Dr Rajesh Kumar Pandey', date: 'आज'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:115
2026-07-11 12:32:36 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Resolved date: '2026-07-11'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:127
2026-07-11 12:32:36 [13.203.39.153][-][-][info][bolna] [knowledge][working] Word match "<span class="hl">rajesh</span>" →  Dr. Rajesh Kumar Pandey
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1693
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:161
2026-07-11 12:32:36 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Search 'Dr Rajesh Kumar Pandey' → 1 found:  Dr. Rajesh Kumar Pandey
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:163
2026-07-11 12:32:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"44677d4d-5235-4221-846b-223e168d2653","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":19.32,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  cardiologist \u092f\u093e \u0915\u094b\u0908\nassistant:  \u091c\u0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 12:32:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/44677d4d-5235-4221-846b-223e168d2653
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 12:32:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 12:32:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6409
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 12:32:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"d4049e0c-41f8-4962-9360-326b33e329b2","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919589898481","ivr_completed_at":"2026-07-11T07:00:45.884612"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 12:32:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 12:32:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-11 12:32:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6409 | status: call-disconnected | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 12:33:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"44677d4d-5235-4221-846b-223e168d2653","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":146,"total_cost":15,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  cardiologist \u092f\u093e \u0915\u094b\u0908\nassistant:  \u091c\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 12:33:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/44677d4d-5235-4221-846b-223e168d2653
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 12:33:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 12:33:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6409
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 12:33:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6409 | status: completed | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 12:35:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ec777b84-a548-44de-aac1-71e700a91479","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+916367540
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 12:35:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/ec777b84-a548-44de-aac1-71e700a91479
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 12:35:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 12:35:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: ec777b84-a548-44de-aac1-71e700a91479
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-11 12:35:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 12:35:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 12:35:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6410 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 12:35:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ec777b84-a548-44de-aac1-71e700a91479","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 12:35:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/ec777b84-a548-44de-aac1-71e700a91479
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 12:35:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 12:35:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6410
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 12:35:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 12:35:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 12:35:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6410 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 12:36:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ec777b84-a548-44de-aac1-71e700a91479","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":586,"output":49}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 12:36:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/ec777b84-a548-44de-aac1-71e700a91479
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 12:36:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 12:36:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6410
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 12:36:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 12:36:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 12:36:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6410 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 12:39:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"fcc7c238-f06e-4ebd-b690-310444247f7c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919530038
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 12:39:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/fcc7c238-f06e-4ebd-b690-310444247f7c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 12:39:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 12:39:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: fcc7c238-f06e-4ebd-b690-310444247f7c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-11 12:39:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 12:39:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 12:39:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6411 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 12:39:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"fcc7c238-f06e-4ebd-b690-310444247f7c","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"azure\/gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usa
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 12:39:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/fcc7c238-f06e-4ebd-b690-310444247f7c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 12:39:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 12:39:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6411
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 12:39:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","call_sid":"d462ceb6-e289-4eee-80f7-f3a960e8dc99","timezone":"America\/Los_Angeles","call_reason":"Emergency","from_number":"+919530038045","ivr_completed_at":"2026-07-11T07:09:15.006901"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 12:39:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Emergency
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 12:39:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6411 | status: in-progress | ivr_option: Emergency | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 12:39:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"fcc7c238-f06e-4ebd-b690-310444247f7c","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"azure\/gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usa
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 12:39:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/fcc7c238-f06e-4ebd-b690-310444247f7c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 12:39:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 12:39:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6411
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 12:39:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6411 | status: in-progress | ivr_option: Emergency | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 12:40:04 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +916367540658 HTTP:200 response:{"status":"queued","message":"done","execution_id":"5fe808cd-a325-447e-8c14-c5ab2b2a7157","run_id":"5fe808cd-a325-447e-8c14-c5ab2b2a7157"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2334
2026-07-11 12:40:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"fcc7c238-f06e-4ebd-b690-310444247f7c","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":5.32,"transcript":"assistant: Forbaxy Emergency.  \u092c\u0924\u093e\u0907\u090f, \u0915\u094d\u092f\u093e emergency \u0939\u0948\nuser:  \u092e\u0947\u0930\u0940 \u092c\u0947\u091f\u0940 \u0915\u0947 \u0938\u093f\u0930 \u0926\u0930\u094d\u0926 \u0939\u094b \u0917\u0908 \u0909\u0932\u094d\u091f\u094
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 12:40:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/fcc7c238-f06e-4ebd-b690-310444247f7c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 12:40:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 12:40:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6411
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 12:40:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6411 | status: call-disconnected | ivr_option: Emergency | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 12:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 12:40:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 12:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 12:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5fe808cd-a325-447e-8c14-c5ab2b2a7157","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"voicemail_detection_enabled":true,"endpointing":100,"in
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 12:40:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"ec777b84-a548-44de-aac1-71e700a91479","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":586,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 12:40:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5abc612f-011d-407c-a8a2-74a57ed09e96","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919530038
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 12:40:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5abc612f-011d-407c-a8a2-74a57ed09e96
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 12:40:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 12:40:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 5abc612f-011d-407c-a8a2-74a57ed09e96
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-11 12:40:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 12:40:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 12:40:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6413 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 12:40:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"fcc7c238-f06e-4ebd-b690-310444247f7c","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":70,"total_cost":9,"transcript":"assistant: Forbaxy Emergency.  \u092c\u0924\u093e\u0907\u090f, \u0915\u094d\u092f\u093e emergency \u0939\u0948\nuser:  \u092e\u0947\u0930\u0940 \u092c\u0947\u091f\u0940 \u0915\u0947 \u0938\u093f\u0930 \u0926\u0930\u094d\u0926 \u0939\u094b \u0917\u0908 \u0909\u0932\u094d\u091f\u0940 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 12:40:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/fcc7c238-f06e-4ebd-b690-310444247f7c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 12:40:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 12:40:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6411
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 12:40:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6411 | status: completed | ivr_option: Emergency | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 12:40:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5fe808cd-a325-447e-8c14-c5ab2b2a7157","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 12:40:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5fe808cd-a325-447e-8c14-c5ab2b2a7157
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 12:40:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 12:40:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6412
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 12:40:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+916367540658"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 12:40:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 12:40:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6412 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 12:40:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5fe808cd-a325-447e-8c14-c5ab2b2a7157","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 12:40:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5fe808cd-a325-447e-8c14-c5ab2b2a7157
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 12:40:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 12:40:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6412
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 12:40:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+916367540658"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 12:40:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 12:40:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6412 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 12:40:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5abc612f-011d-407c-a8a2-74a57ed09e96","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 12:40:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5abc612f-011d-407c-a8a2-74a57ed09e96
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 12:40:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 12:40:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6413
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 12:40:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"6d10e72b-eea7-44a5-80c6-d847ca1cd2de","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919530038045","ivr_completed_at":"2026-07-11T07:10:43.220861"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 12:40:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 12:40:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6413 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 12:40:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5abc612f-011d-407c-a8a2-74a57ed09e96","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 12:40:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5abc612f-011d-407c-a8a2-74a57ed09e96
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 12:40:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 12:40:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6413
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 12:40:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"6d10e72b-eea7-44a5-80c6-d847ca1cd2de","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919530038045","ivr_completed_at":"2026-07-11T07:10:43.220861"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 12:40:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 12:40:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6413 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 12:41:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5fe808cd-a325-447e-8c14-c5ab2b2a7157","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 12:41:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5fe808cd-a325-447e-8c14-c5ab2b2a7157
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 12:41:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: no-answer
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 12:41:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6412
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 12:41:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+916367540658"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 12:41:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 12:41:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6412 | status: no-answer | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 12:42:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5abc612f-011d-407c-a8a2-74a57ed09e96","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":18.61,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser: hello\nassistant: \u091c\u0940, \u092e\u0948\u0902 \u0906\u092a\u091
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 12:42:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5abc612f-011d-407c-a8a2-74a57ed09e96
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 12:42:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 12:42:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6413
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 12:42:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"6d10e72b-eea7-44a5-80c6-d847ca1cd2de","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919530038045","ivr_completed_at":"2026-07-11T07:10:43.220861"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 12:42:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 12:42:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6413 | status: call-disconnected | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 12:42:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5abc612f-011d-407c-a8a2-74a57ed09e96","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":102,"total_cost":12,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser: hello\nassistant: \u091c\u0940, \u092e\u0948\u0902 \u0906\u092a\u0915
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 12:42:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5abc612f-011d-407c-a8a2-74a57ed09e96
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 12:42:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 12:42:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6413
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 12:42:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"6d10e72b-eea7-44a5-80c6-d847ca1cd2de","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919530038045","ivr_completed_at":"2026-07-11T07:10:43.220861"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 12:42:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 12:42:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-11 12:42:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6413 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 12:42:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"fdbcbfa6-e253-4bea-a316-b235b6095c40","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+916367540
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 12:42:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/fdbcbfa6-e253-4bea-a316-b235b6095c40
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 12:42:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 12:42:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: fdbcbfa6-e253-4bea-a316-b235b6095c40
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-11 12:42:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 12:42:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 12:42:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6414 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 12:42:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"fdbcbfa6-e253-4bea-a316-b235b6095c40","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 12:42:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/fdbcbfa6-e253-4bea-a316-b235b6095c40
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 12:42:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 12:42:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6414
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 12:42:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"817488b2-269f-4e83-b044-8459af6b6cf8","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+916367540658","ivr_completed_at":"2026-07-11T07:12:25.694690"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 12:42:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 12:42:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6414 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 12:42:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"fdbcbfa6-e253-4bea-a316-b235b6095c40","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 12:42:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/fdbcbfa6-e253-4bea-a316-b235b6095c40
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 12:42:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 12:42:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6414
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 12:42:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"817488b2-269f-4e83-b044-8459af6b6cf8","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+916367540658","ivr_completed_at":"2026-07-11T07:12:25.694690"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 12:42:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 12:42:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6414 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 12:42:52 [13.203.39.153][-][-][info][bolna] [Bolna SearchDoctor] doctor: 'Internal Medicine', date_raw: '', check_date: '2026-07-11'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1870
2026-07-11 12:42:52 [13.203.39.153][-][-][info][bolna] [Bolna findDoctors] Alias match 'internal' → 'Internal Medicine'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1654
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1875
2026-07-11 12:42:52 [13.203.39.153][-][-][info][bolna] [knowledge][working] Alias resolved "<span class="hl">internal</span>" → Internal Medicine
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1655
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1875
2026-07-11 12:42:52 [13.203.39.153][-][-][info][bolna] [Bolna Leave Check] doctor_id: 3, check_date: '2026-07-11', is_on_leave: false
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1995
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1897
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1887
2026-07-11 12:42:52 [13.203.39.153][-][-][info][bolna] [Bolna Leave Check] doctor_id: 2, check_date: '2026-07-11', is_on_leave: false
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1995
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1897
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1887
2026-07-11 12:43:18 [13.203.39.153][-][-][info][bolna] [Bolna CurrentDate] Returned — date: '2026-07-11', day: 'Saturday'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2421
2026-07-11 12:43:32 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Received — doctor: 'Dr. Saumya Mathur', date: 'आज', preferred_time: '2:00 PM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:115
2026-07-11 12:43:32 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Resolved date: '2026-07-11'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:127
2026-07-11 12:43:32 [13.203.39.153][-][-][info][bolna] [knowledge][working] Direct name match "<span class="hl">Dr. Saumya Mathur</span>" → Dr. Saumya Mathur
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1576
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:161
2026-07-11 12:43:32 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Search 'Dr. Saumya Mathur' → 1 found: Dr. Saumya Mathur
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:163
2026-07-11 12:43:32 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Preferred time '2:00 PM' → '2:00 PM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:235
2026-07-11 12:43:45 [13.203.39.153][-][-][info][bolna] [Bolna Book] name: 'Shilpa', phone: '6367540658', doctor_id: 2, date: '2026-07-11', time: '2:00 PM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:321
2026-07-11 12:43:45 [13.203.39.153][-][-][info][bolna] [Bolna Book] Time '2:00 PM' → '2:00 PM' → '14:00'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:346
2026-07-11 12:43:45 [13.203.39.153][-][-][info][bolna] [Bolna Book] Booked FBX-8B7AF3 — Shilpa with Dr. Saumya Mathur on 2026-07-11 at 2:00 PM
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:388
2026-07-11 12:43:45 [13.203.39.153][-][-][info][bolna] [inbound][working] Booked <span class="hl">FBX-8B7AF3</span> — Dr. Saumya Mathur on 11 Jul 2:00 PM
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:394
2026-07-11 12:43:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"fdbcbfa6-e253-4bea-a316-b235b6095c40","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":16.8,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  appointment \u0915\u0947 \u0932\u093f\u090f\nassistant:  \u091c\u093
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 12:43:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/fdbcbfa6-e253-4bea-a316-b235b6095c40
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 12:43:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 12:43:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6414
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 12:43:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"817488b2-269f-4e83-b044-8459af6b6cf8","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+916367540658","ivr_completed_at":"2026-07-11T07:12:25.694690"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 12:43:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 12:43:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-11 12:43:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Linked appointment FBX-8B7AF3
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:702
2026-07-11 12:43:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6414 | status: call-disconnected | ivr_option: Appointment Booking | flag: appointment_booked | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 12:44:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"fdbcbfa6-e253-4bea-a316-b235b6095c40","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":105,"total_cost":12,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  appointment \u0915\u0947 \u0932\u093f\u090f\nassistant:  \u091c\u093
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 12:44:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/fdbcbfa6-e253-4bea-a316-b235b6095c40
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 12:44:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 12:44:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6414
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 12:44:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6414 | status: completed | ivr_option: Appointment Booking | flag: appointment_booked | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 12:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 12:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 12:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 12:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5fe808cd-a325-447e-8c14-c5ab2b2a7157","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 12:45:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"fdbcbfa6-e253-4bea-a316-b235b6095c40","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":105.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 12:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 12:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 12:50:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 12:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5fe808cd-a325-447e-8c14-c5ab2b2a7157","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 12:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"fdbcbfa6-e253-4bea-a316-b235b6095c40","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":105.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 12:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 12:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 12:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 12:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5fe808cd-a325-447e-8c14-c5ab2b2a7157","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 12:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"fdbcbfa6-e253-4bea-a316-b235b6095c40","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":105.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 12:55:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"cbd421bd-8af1-45a3-ab88-0e33f3192a0e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919413399
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 12:55:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/cbd421bd-8af1-45a3-ab88-0e33f3192a0e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 12:55:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 12:55:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: cbd421bd-8af1-45a3-ab88-0e33f3192a0e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-11 12:55:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 12:55:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 12:55:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6415 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 12:55:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"cbd421bd-8af1-45a3-ab88-0e33f3192a0e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 12:55:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/cbd421bd-8af1-45a3-ab88-0e33f3192a0e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 12:55:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 12:55:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6415
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 12:55:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"877a6fd9-7726-4c93-b434-6311f6e8d993","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919413399748","ivr_completed_at":"2026-07-11T07:25:45.728965"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 12:55:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 12:55:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6415 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 12:55:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"cbd421bd-8af1-45a3-ab88-0e33f3192a0e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 12:55:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/cbd421bd-8af1-45a3-ab88-0e33f3192a0e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 12:55:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 12:55:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6415
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 12:55:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"877a6fd9-7726-4c93-b434-6311f6e8d993","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919413399748","ivr_completed_at":"2026-07-11T07:25:45.728965"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 12:55:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 12:55:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6415 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 12:57:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"cbd421bd-8af1-45a3-ab88-0e33f3192a0e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":18,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0947 \u0939\u0948\u0902 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 12:57:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/cbd421bd-8af1-45a3-ab88-0e33f3192a0e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 12:57:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 12:57:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6415
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 12:57:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"877a6fd9-7726-4c93-b434-6311f6e8d993","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919413399748","ivr_completed_at":"2026-07-11T07:25:45.728965"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 12:57:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 12:57:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-11 12:57:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6415 | status: call-disconnected | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 12:57:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"cbd421bd-8af1-45a3-ab88-0e33f3192a0e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":121,"total_cost":15,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0947 \u0939\u0948\u090
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 12:57:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/cbd421bd-8af1-45a3-ab88-0e33f3192a0e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 12:57:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 12:57:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6415
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 12:57:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6415 | status: completed | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 12:58:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"f4eeace9-1864-4c31-9a6c-3eef83f31fca","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919413399
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 12:58:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/f4eeace9-1864-4c31-9a6c-3eef83f31fca
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 12:58:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 12:58:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: f4eeace9-1864-4c31-9a6c-3eef83f31fca
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-11 12:58:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 12:58:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 12:58:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6416 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 12:58:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"f4eeace9-1864-4c31-9a6c-3eef83f31fca","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 12:58:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/f4eeace9-1864-4c31-9a6c-3eef83f31fca
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 12:58:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 12:58:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6416
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 12:58:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"03a491fb-19d0-44fe-a2f6-9b6faacbb8e6","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919413399748","ivr_completed_at":"2026-07-11T07:28:19.475071"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 12:58:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 12:58:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6416 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 12:58:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"f4eeace9-1864-4c31-9a6c-3eef83f31fca","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 12:58:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/f4eeace9-1864-4c31-9a6c-3eef83f31fca
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 12:58:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 12:58:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6416
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 12:58:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"03a491fb-19d0-44fe-a2f6-9b6faacbb8e6","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919413399748","ivr_completed_at":"2026-07-11T07:28:19.475071"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 12:58:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 12:58:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6416 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 12:59:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"f4eeace9-1864-4c31-9a6c-3eef83f31fca","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":11.84,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u092e\u0941\u091d\u0947 appointment \u091a\u093e\u0939\u093f\u090f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 12:59:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/f4eeace9-1864-4c31-9a6c-3eef83f31fca
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 12:59:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 12:59:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6416
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 12:59:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"03a491fb-19d0-44fe-a2f6-9b6faacbb8e6","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919413399748","ivr_completed_at":"2026-07-11T07:28:19.475071"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 12:59:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 12:59:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-11 12:59:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6416 | status: call-disconnected | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 12:59:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"f4eeace9-1864-4c31-9a6c-3eef83f31fca","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":83,"total_cost":9,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u092e\u0941\u091d\u0947 appointment \u091a\u093e\u0939\u093f\u090f\na
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 12:59:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/f4eeace9-1864-4c31-9a6c-3eef83f31fca
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 12:59:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 12:59:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6416
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 12:59:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6416 | status: completed | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 13:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 13:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 13:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 13:00:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5fe808cd-a325-447e-8c14-c5ab2b2a7157","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 13:00:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"f4eeace9-1864-4c31-9a6c-3eef83f31fca","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":83.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 13:05:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 13:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 13:05:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 13:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5fe808cd-a325-447e-8c14-c5ab2b2a7157","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 13:05:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"f4eeace9-1864-4c31-9a6c-3eef83f31fca","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":83.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 13:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 13:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 13:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 13:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5fe808cd-a325-447e-8c14-c5ab2b2a7157","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 13:10:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"f4eeace9-1864-4c31-9a6c-3eef83f31fca","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":83.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 13:14:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"524e1f15-cdbc-4520-8769-0a0c29061b16","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917424829
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 13:14:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/524e1f15-cdbc-4520-8769-0a0c29061b16
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 13:14:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 13:14:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 524e1f15-cdbc-4520-8769-0a0c29061b16
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-11 13:14:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 13:14:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 13:14:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6417 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 13:14:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"524e1f15-cdbc-4520-8769-0a0c29061b16","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 13:14:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/524e1f15-cdbc-4520-8769-0a0c29061b16
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 13:14:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 13:14:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6417
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 13:14:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 13:14:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 13:14:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6417 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 13:15:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c7743f07-a54e-468a-bb17-336194b70f3a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917424829
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 13:15:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c7743f07-a54e-468a-bb17-336194b70f3a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 13:15:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 13:15:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: c7743f07-a54e-468a-bb17-336194b70f3a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-11 13:15:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 13:15:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 13:15:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6418 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 13:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 13:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 13:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 13:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5fe808cd-a325-447e-8c14-c5ab2b2a7157","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 13:15:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c7743f07-a54e-468a-bb17-336194b70f3a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{},"cost_breakdown":null,"extracted_data":null,"summary":
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 13:15:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"524e1f15-cdbc-4520-8769-0a0c29061b16","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"output":66}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 13:15:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/524e1f15-cdbc-4520-8769-0a0c29061b16
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 13:15:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 13:15:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6417
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 13:15:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 13:15:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 13:15:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6417 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 13:15:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c7743f07-a54e-468a-bb17-336194b70f3a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 13:15:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c7743f07-a54e-468a-bb17-336194b70f3a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 13:15:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 13:15:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6418
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 13:15:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 13:15:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 13:15:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6418 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 13:16:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"6af19364-41a2-4137-91e6-b462a95be66e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917424829
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 13:16:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/6af19364-41a2-4137-91e6-b462a95be66e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 13:16:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 13:16:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 6af19364-41a2-4137-91e6-b462a95be66e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-11 13:16:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 13:16:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 13:16:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6419 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 13:16:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c7743f07-a54e-468a-bb17-336194b70f3a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"output":50}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 13:16:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c7743f07-a54e-468a-bb17-336194b70f3a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 13:16:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 13:16:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6418
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 13:16:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 13:16:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 13:16:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6418 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 13:16:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"6af19364-41a2-4137-91e6-b462a95be66e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 13:16:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/6af19364-41a2-4137-91e6-b462a95be66e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 13:16:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 13:16:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6419
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 13:16:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"2439d77f-ac3d-4448-a6f1-370882344c1c","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917424829775","ivr_completed_at":"2026-07-11T07:46:29.587313"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 13:16:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 13:16:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6419 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 13:16:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"6af19364-41a2-4137-91e6-b462a95be66e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 13:16:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/6af19364-41a2-4137-91e6-b462a95be66e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 13:16:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 13:16:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6419
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 13:16:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"2439d77f-ac3d-4448-a6f1-370882344c1c","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917424829775","ivr_completed_at":"2026-07-11T07:46:29.587313"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 13:16:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 13:16:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6419 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 13:16:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"6af19364-41a2-4137-91e6-b462a95be66e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0.13,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\n","usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"vo
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 13:16:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/6af19364-41a2-4137-91e6-b462a95be66e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 13:16:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 13:16:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6419
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 13:16:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"2439d77f-ac3d-4448-a6f1-370882344c1c","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917424829775","ivr_completed_at":"2026-07-11T07:46:29.587313"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 13:16:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 13:16:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6419 | status: call-disconnected | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 13:16:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"6af19364-41a2-4137-91e6-b462a95be66e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":24,"total_cost":3,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\n","usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 13:16:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/6af19364-41a2-4137-91e6-b462a95be66e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 13:16:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 13:16:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6419
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 13:16:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"2439d77f-ac3d-4448-a6f1-370882344c1c","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917424829775","ivr_completed_at":"2026-07-11T07:46:29.587313"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 13:16:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 13:16:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6419 | status: completed | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 13:20:05 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +917424829775 HTTP:200 response:{"status":"queued","message":"done","execution_id":"9b75751e-f69e-4963-ba02-66e22f7aaaf1","run_id":"9b75751e-f69e-4963-ba02-66e22f7aaaf1"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2334
2026-07-11 13:20:05 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +917424829775 HTTP:200 response:{"status":"queued","message":"done","execution_id":"f472f140-8d91-4e68-9768-0a5d28fb2390","run_id":"f472f140-8d91-4e68-9768-0a5d28fb2390"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2334
2026-07-11 13:20:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"9b75751e-f69e-4963-ba02-66e22f7aaaf1","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 13:20:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/9b75751e-f69e-4963-ba02-66e22f7aaaf1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 13:20:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 13:20:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 9b75751e-f69e-4963-ba02-66e22f7aaaf1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-11 13:20:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917424829775"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 13:20:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 13:20:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6420 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 13:20:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"9b75751e-f69e-4963-ba02-66e22f7aaaf1","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 13:20:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/9b75751e-f69e-4963-ba02-66e22f7aaaf1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 13:20:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 13:20:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6420
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 13:20:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917424829775"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 13:20:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 13:20:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6420 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 13:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 13:20:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 13:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 13:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"9b75751e-f69e-4963-ba02-66e22f7aaaf1","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 13:20:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"6af19364-41a2-4137-91e6-b462a95be66e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":24.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 13:20:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"9b75751e-f69e-4963-ba02-66e22f7aaaf1","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 13:20:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/9b75751e-f69e-4963-ba02-66e22f7aaaf1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 13:20:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: busy
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 13:20:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6420
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 13:20:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917424829775"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 13:20:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 13:20:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6420 | status: busy | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 13:20:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"f472f140-8d91-4e68-9768-0a5d28fb2390","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 13:20:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/f472f140-8d91-4e68-9768-0a5d28fb2390
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 13:20:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 13:20:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6421
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 13:20:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917424829775"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 13:20:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 13:20:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6421 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 13:20:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"f472f140-8d91-4e68-9768-0a5d28fb2390","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 13:20:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/f472f140-8d91-4e68-9768-0a5d28fb2390
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 13:20:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 13:20:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6421
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 13:20:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917424829775"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 13:20:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 13:20:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6421 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 13:20:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"f472f140-8d91-4e68-9768-0a5d28fb2390","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 13:20:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/f472f140-8d91-4e68-9768-0a5d28fb2390
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 13:20:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 13:20:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6421
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 13:20:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917424829775"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 13:20:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 13:20:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6421 | status: in-progress | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 13:21:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"f472f140-8d91-4e68-9768-0a5d28fb2390","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":true,"conversation_duration":0,"total_cost":3.33,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 13:21:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/f472f140-8d91-4e68-9768-0a5d28fb2390
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 13:21:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 13:21:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6421
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 13:21:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917424829775"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 13:21:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:637
2026-07-11 13:21:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6421 | status: call-disconnected | ivr_option: No input | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 13:21:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"f472f140-8d91-4e68-9768-0a5d28fb2390","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":true,"conversation_duration":30,"total_cost":3,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 13:21:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/f472f140-8d91-4e68-9768-0a5d28fb2390
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 13:21:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 13:21:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6421
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 13:21:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917424829775"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 13:21:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: Outbound Followup
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:637
2026-07-11 13:21:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6421 | status: completed | ivr_option: Outbound Followup | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 13:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 13:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 13:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 13:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"f472f140-8d91-4e68-9768-0a5d28fb2390","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":30.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":true,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 13:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"6af19364-41a2-4137-91e6-b462a95be66e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":24.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 13:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 13:30:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 13:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 13:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"f472f140-8d91-4e68-9768-0a5d28fb2390","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":30.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":true,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 13:30:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"6af19364-41a2-4137-91e6-b462a95be66e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":24.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 13:33:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"557705c7-b707-469d-a6d3-718bdc7accaf","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919982215
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 13:33:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/557705c7-b707-469d-a6d3-718bdc7accaf
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 13:33:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 13:33:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 557705c7-b707-469d-a6d3-718bdc7accaf
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-11 13:33:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 13:33:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 13:33:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6422 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 13:33:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"557705c7-b707-469d-a6d3-718bdc7accaf","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 13:33:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/557705c7-b707-469d-a6d3-718bdc7accaf
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 13:33:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 13:33:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6422
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 13:33:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 13:33:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 13:33:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6422 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 13:34:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"557705c7-b707-469d-a6d3-718bdc7accaf","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":587,"output":63}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 13:34:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/557705c7-b707-469d-a6d3-718bdc7accaf
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 13:34:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 13:34:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6422
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 13:34:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 13:34:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 13:34:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6422 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 13:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 13:35:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 13:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 13:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"f472f140-8d91-4e68-9768-0a5d28fb2390","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":30.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":true,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 13:35:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"557705c7-b707-469d-a6d3-718bdc7accaf","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":587,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 13:40:04 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919982215456 HTTP:200 response:{"status":"queued","message":"done","execution_id":"db6a6971-279e-4c29-afdc-6a7401c40edb","run_id":"db6a6971-279e-4c29-afdc-6a7401c40edb"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2334
2026-07-11 13:40:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"db6a6971-279e-4c29-afdc-6a7401c40edb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 13:40:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/db6a6971-279e-4c29-afdc-6a7401c40edb
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 13:40:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 13:40:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: db6a6971-279e-4c29-afdc-6a7401c40edb
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-11 13:40:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919982215456"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 13:40:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 13:40:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6423 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 13:40:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"db6a6971-279e-4c29-afdc-6a7401c40edb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 13:40:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/db6a6971-279e-4c29-afdc-6a7401c40edb
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 13:40:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 13:40:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6423
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 13:40:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919982215456"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 13:40:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 13:40:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6423 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 13:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 13:40:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 13:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 13:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"db6a6971-279e-4c29-afdc-6a7401c40edb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 13:40:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"557705c7-b707-469d-a6d3-718bdc7accaf","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":587,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 13:41:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"db6a6971-279e-4c29-afdc-6a7401c40edb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 13:41:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/db6a6971-279e-4c29-afdc-6a7401c40edb
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 13:41:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: no-answer
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 13:41:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6423
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 13:41:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919982215456"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 13:41:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 13:41:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6423 | status: no-answer | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 13:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 13:45:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 13:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 13:45:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"db6a6971-279e-4c29-afdc-6a7401c40edb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 13:45:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"557705c7-b707-469d-a6d3-718bdc7accaf","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":587,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 13:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 13:50:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 13:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 13:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"db6a6971-279e-4c29-afdc-6a7401c40edb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 13:50:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"557705c7-b707-469d-a6d3-718bdc7accaf","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":587,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 13:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 13:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 13:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 13:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"db6a6971-279e-4c29-afdc-6a7401c40edb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 13:55:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"557705c7-b707-469d-a6d3-718bdc7accaf","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":587,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 14:02:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"dd895b80-3b86-4a95-ac7d-1efaf8e5a070","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918890527
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 14:02:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/dd895b80-3b86-4a95-ac7d-1efaf8e5a070
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 14:02:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 14:02:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: dd895b80-3b86-4a95-ac7d-1efaf8e5a070
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-11 14:02:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 14:02:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 14:02:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6424 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 14:02:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"dd895b80-3b86-4a95-ac7d-1efaf8e5a070","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 14:02:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/dd895b80-3b86-4a95-ac7d-1efaf8e5a070
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 14:02:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 14:02:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6424
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 14:02:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"65052263-8ad8-4138-88c9-ef725fe9609c","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918890527465","ivr_completed_at":"2026-07-11T08:32:48.131113"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 14:02:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 14:02:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6424 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 14:02:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"dd895b80-3b86-4a95-ac7d-1efaf8e5a070","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 14:02:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/dd895b80-3b86-4a95-ac7d-1efaf8e5a070
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 14:02:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 14:02:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6424
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 14:02:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"65052263-8ad8-4138-88c9-ef725fe9609c","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918890527465","ivr_completed_at":"2026-07-11T08:32:48.131113"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 14:02:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 14:02:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6424 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 14:03:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"dd895b80-3b86-4a95-ac7d-1efaf8e5a070","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":9.11,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u092e\u0941\u091d\u0947 \u0906\u092a\u0915\u0947 director \u0938\u0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 14:03:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/dd895b80-3b86-4a95-ac7d-1efaf8e5a070
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 14:03:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 14:03:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6424
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 14:03:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"65052263-8ad8-4138-88c9-ef725fe9609c","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918890527465","ivr_completed_at":"2026-07-11T08:32:48.131113"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 14:03:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 14:03:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6424 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 14:04:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"dd895b80-3b86-4a95-ac7d-1efaf8e5a070","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":76,"total_cost":9,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u092e\u0941\u091d\u0947 \u0906\u092a\u0915\u0947 director \u0938\u094
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 14:04:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/dd895b80-3b86-4a95-ac7d-1efaf8e5a070
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 14:04:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 14:04:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6424
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 14:04:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"65052263-8ad8-4138-88c9-ef725fe9609c","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918890527465","ivr_completed_at":"2026-07-11T08:32:48.131113"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 14:04:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 14:04:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-11 14:04:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6424 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 14:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 14:05:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 14:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 14:05:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"db6a6971-279e-4c29-afdc-6a7401c40edb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 14:05:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"dd895b80-3b86-4a95-ac7d-1efaf8e5a070","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":76.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 14:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 14:10:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 14:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 14:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"db6a6971-279e-4c29-afdc-6a7401c40edb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 14:10:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"dd895b80-3b86-4a95-ac7d-1efaf8e5a070","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":76.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 14:15:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 14:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 14:15:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 14:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"db6a6971-279e-4c29-afdc-6a7401c40edb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 14:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"dd895b80-3b86-4a95-ac7d-1efaf8e5a070","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":76.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 14:16:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5a5dae83-7929-40fa-aad4-f5b0f8ff1f8f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919024887
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 14:16:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5a5dae83-7929-40fa-aad4-f5b0f8ff1f8f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 14:16:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 14:16:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 5a5dae83-7929-40fa-aad4-f5b0f8ff1f8f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-11 14:16:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 14:16:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 14:16:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6425 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 14:16:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5a5dae83-7929-40fa-aad4-f5b0f8ff1f8f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 14:16:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5a5dae83-7929-40fa-aad4-f5b0f8ff1f8f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 14:16:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 14:16:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6425
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 14:16:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"cd3b4f1e-63a9-4052-be8f-7a2feb8de3c0","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919024887447","ivr_completed_at":"2026-07-11T08:46:47.725466"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 14:16:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 14:16:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6425 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 14:16:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5a5dae83-7929-40fa-aad4-f5b0f8ff1f8f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 14:16:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5a5dae83-7929-40fa-aad4-f5b0f8ff1f8f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 14:16:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 14:16:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6425
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 14:16:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"cd3b4f1e-63a9-4052-be8f-7a2feb8de3c0","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919024887447","ivr_completed_at":"2026-07-11T08:46:47.725466"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 14:16:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 14:16:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6425 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 14:17:01 [13.203.39.153][-][-][info][bolna] [Bolna CurrentDate] Returned — date: '2026-07-11', day: 'Saturday'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2421
2026-07-11 14:17:24 [13.203.39.153][-][-][info][bolna] [Bolna SearchDoctor] doctor: 'Pushpan', date_raw: '2026-07-11', check_date: '2026-07-11'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1870
2026-07-11 14:17:24 [13.203.39.153][-][-][info][bolna] [knowledge][warn] No match found for "<span class="hl">Pushpan</span>"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1795
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1875
2026-07-11 14:18:17 [13.203.39.153][-][-][info][bolna] [Bolna SearchDoctor] doctor: 'Pushpa Nagar', date_raw: '2026-07-11', check_date: '2026-07-11'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1870
2026-07-11 14:18:17 [13.203.39.153][-][-][info][bolna] [knowledge][warn] No match found for "<span class="hl">Pushpa Nagar</span>"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1795
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1875
2026-07-11 14:18:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5a5dae83-7929-40fa-aad4-f5b0f8ff1f8f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":17.14,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  appointment \u0932\u0947\u0928\u093e \u0925\u093e ma'am \u0915\u093
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 14:18:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5a5dae83-7929-40fa-aad4-f5b0f8ff1f8f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 14:18:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 14:18:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6425
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 14:18:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"cd3b4f1e-63a9-4052-be8f-7a2feb8de3c0","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919024887447","ivr_completed_at":"2026-07-11T08:46:47.725466"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 14:18:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 14:18:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6425 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 14:18:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5a5dae83-7929-40fa-aad4-f5b0f8ff1f8f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":125,"total_cost":15,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  appointment \u0932\u0947\u0928\u093e \u0925\u093e ma'am \u0915\u093e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 14:18:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5a5dae83-7929-40fa-aad4-f5b0f8ff1f8f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 14:18:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 14:18:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6425
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 14:18:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"cd3b4f1e-63a9-4052-be8f-7a2feb8de3c0","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919024887447","ivr_completed_at":"2026-07-11T08:46:47.725466"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 14:18:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 14:18:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-11 14:18:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6425 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 14:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 14:20:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 14:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 14:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"db6a6971-279e-4c29-afdc-6a7401c40edb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 14:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5a5dae83-7929-40fa-aad4-f5b0f8ff1f8f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":125.0,"total_cost":15.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 14:25:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 14:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 14:25:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 14:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"db6a6971-279e-4c29-afdc-6a7401c40edb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 14:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5a5dae83-7929-40fa-aad4-f5b0f8ff1f8f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":125.0,"total_cost":15.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 14:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 14:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 14:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 14:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"db6a6971-279e-4c29-afdc-6a7401c40edb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 14:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5a5dae83-7929-40fa-aad4-f5b0f8ff1f8f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":125.0,"total_cost":15.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 14:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 14:35:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 14:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 14:35:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"db6a6971-279e-4c29-afdc-6a7401c40edb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 14:35:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5a5dae83-7929-40fa-aad4-f5b0f8ff1f8f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":125.0,"total_cost":15.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 14:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 14:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 14:40:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 14:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"db6a6971-279e-4c29-afdc-6a7401c40edb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 14:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5a5dae83-7929-40fa-aad4-f5b0f8ff1f8f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":125.0,"total_cost":15.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 14:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 14:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 14:45:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 14:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"db6a6971-279e-4c29-afdc-6a7401c40edb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 14:45:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5a5dae83-7929-40fa-aad4-f5b0f8ff1f8f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":125.0,"total_cost":15.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 14:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 14:50:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 14:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 14:50:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"db6a6971-279e-4c29-afdc-6a7401c40edb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 14:50:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5a5dae83-7929-40fa-aad4-f5b0f8ff1f8f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":125.0,"total_cost":15.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 14:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 14:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 14:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 14:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"db6a6971-279e-4c29-afdc-6a7401c40edb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 14:55:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5a5dae83-7929-40fa-aad4-f5b0f8ff1f8f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":125.0,"total_cost":15.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 15:02:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"1e30f0a2-3343-48e3-b894-b36315b42341","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919649587
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 15:02:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/1e30f0a2-3343-48e3-b894-b36315b42341
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 15:02:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 15:02:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 1e30f0a2-3343-48e3-b894-b36315b42341
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-11 15:02:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 15:02:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 15:02:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6426 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 15:02:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"1e30f0a2-3343-48e3-b894-b36315b42341","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 15:02:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/1e30f0a2-3343-48e3-b894-b36315b42341
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 15:02:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 15:02:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6426
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 15:02:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"c96ca5bf-f947-4cf0-82bb-11d00fbcbf92","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919649587516","ivr_completed_at":"2026-07-11T09:32:26.984679"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 15:02:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 15:02:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6426 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 15:02:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"1e30f0a2-3343-48e3-b894-b36315b42341","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 15:02:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/1e30f0a2-3343-48e3-b894-b36315b42341
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 15:02:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 15:02:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6426
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 15:02:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"c96ca5bf-f947-4cf0-82bb-11d00fbcbf92","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919649587516","ivr_completed_at":"2026-07-11T09:32:26.984679"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 15:02:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 15:02:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6426 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 15:02:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"1e30f0a2-3343-48e3-b894-b36315b42341","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":1.67,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u091c\u0940 \u0928\u092e\u0938\u094d\u0915\u093e\u0930 \u091c\u0940
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 15:02:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/1e30f0a2-3343-48e3-b894-b36315b42341
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 15:02:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 15:02:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6426
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 15:02:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"c96ca5bf-f947-4cf0-82bb-11d00fbcbf92","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919649587516","ivr_completed_at":"2026-07-11T09:32:26.984679"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 15:02:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 15:02:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6426 | status: call-disconnected | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 15:02:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"1e30f0a2-3343-48e3-b894-b36315b42341","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":25,"total_cost":3,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u091c\u0940 \u0928\u092e\u0938\u094d\u0915\u093e\u0930 \u091c\u0940 m
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 15:02:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/1e30f0a2-3343-48e3-b894-b36315b42341
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 15:02:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 15:02:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6426
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 15:02:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"c96ca5bf-f947-4cf0-82bb-11d00fbcbf92","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919649587516","ivr_completed_at":"2026-07-11T09:32:26.984679"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 15:02:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 15:02:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-11 15:02:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6426 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 15:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 15:05:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 15:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 15:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"db6a6971-279e-4c29-afdc-6a7401c40edb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 15:05:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1e30f0a2-3343-48e3-b894-b36315b42341","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":25.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 15:09:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c7f40f92-3b51-4795-9de1-56654b7db628","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919672177
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 15:09:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c7f40f92-3b51-4795-9de1-56654b7db628
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 15:09:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 15:09:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: c7f40f92-3b51-4795-9de1-56654b7db628
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-11 15:09:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 15:09:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 15:09:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6427 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 15:09:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c7f40f92-3b51-4795-9de1-56654b7db628","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 15:09:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c7f40f92-3b51-4795-9de1-56654b7db628
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 15:09:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 15:09:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6427
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 15:09:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"830ae3b5-68d7-43c4-8743-213599912104","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919672177111","ivr_completed_at":"2026-07-11T09:39:50.645776"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 15:09:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 15:09:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6427 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 15:09:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c7f40f92-3b51-4795-9de1-56654b7db628","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 15:09:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c7f40f92-3b51-4795-9de1-56654b7db628
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 15:09:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 15:09:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6427
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 15:09:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"830ae3b5-68d7-43c4-8743-213599912104","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919672177111","ivr_completed_at":"2026-07-11T09:39:50.645776"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 15:09:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 15:09:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6427 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 15:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 15:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 15:10:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 15:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"db6a6971-279e-4c29-afdc-6a7401c40edb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 15:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c7f40f92-3b51-4795-9de1-56654b7db628","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 15:11:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c7f40f92-3b51-4795-9de1-56654b7db628","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":20.62,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  appointment \u0926\u0947\u0928\u093e \u0939\u0948\nassistant:  \u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 15:11:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c7f40f92-3b51-4795-9de1-56654b7db628
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 15:11:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 15:11:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6427
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 15:11:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"830ae3b5-68d7-43c4-8743-213599912104","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919672177111","ivr_completed_at":"2026-07-11T09:39:50.645776"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 15:11:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 15:11:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-11 15:11:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6427 | status: call-disconnected | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 15:12:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c7f40f92-3b51-4795-9de1-56654b7db628","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":146,"total_cost":15,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  appointment \u0926\u0947\u0928\u093e \u0939\u0948\nassistant:  \u091
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 15:12:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c7f40f92-3b51-4795-9de1-56654b7db628
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 15:12:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 15:12:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6427
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 15:12:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6427 | status: completed | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 15:13:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ffcc00bb-b2f7-4edb-b3a6-64230c9111d7","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918125550
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 15:13:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/ffcc00bb-b2f7-4edb-b3a6-64230c9111d7
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 15:13:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 15:13:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: ffcc00bb-b2f7-4edb-b3a6-64230c9111d7
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-11 15:13:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 15:13:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 15:13:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6428 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 15:13:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ffcc00bb-b2f7-4edb-b3a6-64230c9111d7","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 15:13:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/ffcc00bb-b2f7-4edb-b3a6-64230c9111d7
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 15:13:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 15:13:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6428
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 15:13:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"d6040fe7-6a23-4c12-8cad-a51a86160948","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918125550183","ivr_completed_at":"2026-07-11T09:43:25.652466"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 15:13:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 15:13:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6428 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 15:13:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ffcc00bb-b2f7-4edb-b3a6-64230c9111d7","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 15:13:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/ffcc00bb-b2f7-4edb-b3a6-64230c9111d7
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 15:13:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 15:13:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6428
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 15:13:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"d6040fe7-6a23-4c12-8cad-a51a86160948","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918125550183","ivr_completed_at":"2026-07-11T09:43:25.652466"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 15:13:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 15:13:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6428 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 15:14:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ffcc00bb-b2f7-4edb-b3a6-64230c9111d7","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":8.36,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  ma'am my name is \u0935\u0948\u0937\u094d\u0923\u0935\u0940 \u092e\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 15:14:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/ffcc00bb-b2f7-4edb-b3a6-64230c9111d7
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 15:14:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 15:14:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6428
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 15:14:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"d6040fe7-6a23-4c12-8cad-a51a86160948","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918125550183","ivr_completed_at":"2026-07-11T09:43:25.652466"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 15:14:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 15:14:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6428 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 15:14:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ffcc00bb-b2f7-4edb-b3a6-64230c9111d7","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":81,"total_cost":9,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  ma'am my name is \u0935\u0948\u0937\u094d\u0923\u0935\u0940 \u092e\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 15:14:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/ffcc00bb-b2f7-4edb-b3a6-64230c9111d7
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 15:14:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 15:14:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6428
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 15:14:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"d6040fe7-6a23-4c12-8cad-a51a86160948","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918125550183","ivr_completed_at":"2026-07-11T09:43:25.652466"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 15:14:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 15:14:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-11 15:14:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6428 | status: completed | ivr_option: General Queries | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 15:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 15:15:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 15:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 15:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"db6a6971-279e-4c29-afdc-6a7401c40edb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 15:15:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"ffcc00bb-b2f7-4edb-b3a6-64230c9111d7","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":81.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 15:18:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"58d7b58f-3131-47a7-9d6d-e8276b36e688","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919414837
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 15:18:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/58d7b58f-3131-47a7-9d6d-e8276b36e688
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 15:18:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 15:18:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 58d7b58f-3131-47a7-9d6d-e8276b36e688
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-11 15:18:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 15:18:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 15:18:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6429 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 15:19:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"58d7b58f-3131-47a7-9d6d-e8276b36e688","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 15:19:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/58d7b58f-3131-47a7-9d6d-e8276b36e688
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 15:19:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 15:19:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6429
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 15:19:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 15:19:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 15:19:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6429 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 15:19:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"58d7b58f-3131-47a7-9d6d-e8276b36e688","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":592,"output":64}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 15:19:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/58d7b58f-3131-47a7-9d6d-e8276b36e688
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 15:19:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 15:19:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6429
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 15:19:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 15:19:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 15:19:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6429 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 15:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 15:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 15:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 15:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"db6a6971-279e-4c29-afdc-6a7401c40edb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 15:25:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"58d7b58f-3131-47a7-9d6d-e8276b36e688","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":592,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 15:25:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"9204dabe-0bc2-4d14-9bd2-010149b9590a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918824781
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 15:25:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/9204dabe-0bc2-4d14-9bd2-010149b9590a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 15:25:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 15:25:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 9204dabe-0bc2-4d14-9bd2-010149b9590a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-11 15:25:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 15:25:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 15:25:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6430 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 15:25:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"9204dabe-0bc2-4d14-9bd2-010149b9590a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 15:25:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/9204dabe-0bc2-4d14-9bd2-010149b9590a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 15:25:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 15:25:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6430
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 15:25:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"8ae9561c-7c82-490d-868f-99ffaadbfbb1","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918824781335","ivr_completed_at":"2026-07-11T09:55:31.313038"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 15:25:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 15:25:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6430 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 15:25:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"9204dabe-0bc2-4d14-9bd2-010149b9590a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 15:25:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/9204dabe-0bc2-4d14-9bd2-010149b9590a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 15:25:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 15:25:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6430
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 15:25:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"8ae9561c-7c82-490d-868f-99ffaadbfbb1","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918824781335","ivr_completed_at":"2026-07-11T09:55:31.313038"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 15:25:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 15:25:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6430 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 15:25:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ee5d30ab-cda3-48c7-9dd0-16ef785d5e20","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919001911
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 15:25:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/ee5d30ab-cda3-48c7-9dd0-16ef785d5e20
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 15:25:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 15:25:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: ee5d30ab-cda3-48c7-9dd0-16ef785d5e20
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-11 15:25:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 15:25:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 15:25:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6431 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 15:25:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ee5d30ab-cda3-48c7-9dd0-16ef785d5e20","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 15:25:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/ee5d30ab-cda3-48c7-9dd0-16ef785d5e20
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 15:25:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 15:25:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6431
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 15:25:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"62abb8e3-2244-4bf6-ae43-307a65d174f1","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919001911111","ivr_completed_at":"2026-07-11T09:55:55.430994"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 15:25:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 15:25:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6431 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 15:25:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ee5d30ab-cda3-48c7-9dd0-16ef785d5e20","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 15:25:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/ee5d30ab-cda3-48c7-9dd0-16ef785d5e20
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 15:25:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 15:25:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6431
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 15:25:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"62abb8e3-2244-4bf6-ae43-307a65d174f1","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919001911111","ivr_completed_at":"2026-07-11T09:55:55.430994"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 15:25:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 15:25:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6431 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 15:26:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"9204dabe-0bc2-4d14-9bd2-010149b9590a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":2.33,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u0914\u0930 vaccine \u0906 \u0917\u0908 \u0924\u094b \u0906\u091c\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 15:26:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/9204dabe-0bc2-4d14-9bd2-010149b9590a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 15:26:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 15:26:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6430
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 15:26:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"8ae9561c-7c82-490d-868f-99ffaadbfbb1","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918824781335","ivr_completed_at":"2026-07-11T09:55:31.313038"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 15:26:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 15:26:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6430 | status: call-disconnected | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 15:26:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"9204dabe-0bc2-4d14-9bd2-010149b9590a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":44,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u0914\u0930 vaccine \u0906 \u0917\u0908 \u0924\u094b \u0906\u091c\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 15:26:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/9204dabe-0bc2-4d14-9bd2-010149b9590a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 15:26:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 15:26:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6430
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 15:26:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"8ae9561c-7c82-490d-868f-99ffaadbfbb1","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918824781335","ivr_completed_at":"2026-07-11T09:55:31.313038"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 15:26:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 15:26:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-11 15:26:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6430 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 15:26:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ee5d30ab-cda3-48c7-9dd0-16ef785d5e20","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":4.01,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u092e\u0941\u091d\u0947 \u0906\u0902\u0916\u094b\u0902 \u0915\u093e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 15:26:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/ee5d30ab-cda3-48c7-9dd0-16ef785d5e20
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 15:26:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 15:26:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6431
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 15:26:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"62abb8e3-2244-4bf6-ae43-307a65d174f1","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919001911111","ivr_completed_at":"2026-07-11T09:55:55.430994"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 15:26:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 15:26:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6431 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 15:26:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ee5d30ab-cda3-48c7-9dd0-16ef785d5e20","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":47,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u092e\u0941\u091d\u0947 \u0906\u0902\u0916\u094b\u0902 \u0915\u093e d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 15:26:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/ee5d30ab-cda3-48c7-9dd0-16ef785d5e20
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 15:26:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 15:26:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6431
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 15:26:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"62abb8e3-2244-4bf6-ae43-307a65d174f1","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919001911111","ivr_completed_at":"2026-07-11T09:55:55.430994"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 15:26:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 15:26:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-11 15:26:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6431 | status: completed | ivr_option: General Queries | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 15:27:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"943de325-2134-430e-bc0a-8ee95bc99379","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918824781
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 15:27:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/943de325-2134-430e-bc0a-8ee95bc99379
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 15:27:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 15:27:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 943de325-2134-430e-bc0a-8ee95bc99379
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-11 15:27:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 15:27:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 15:27:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6432 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 15:27:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"943de325-2134-430e-bc0a-8ee95bc99379","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 15:27:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/943de325-2134-430e-bc0a-8ee95bc99379
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 15:27:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 15:27:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6432
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 15:27:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"142bd5af-0a05-4c78-bb89-4b5b0827b7c6","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918824781335","ivr_completed_at":"2026-07-11T09:57:28.456479"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 15:27:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 15:27:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6432 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 15:27:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"943de325-2134-430e-bc0a-8ee95bc99379","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 15:27:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/943de325-2134-430e-bc0a-8ee95bc99379
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 15:27:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 15:27:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6432
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 15:27:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"142bd5af-0a05-4c78-bb89-4b5b0827b7c6","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918824781335","ivr_completed_at":"2026-07-11T09:57:28.456479"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 15:27:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 15:27:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6432 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 15:27:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"943de325-2134-430e-bc0a-8ee95bc99379","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0.41,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nassistant: \u0906\u092a\u0915\u093e \u0926\u093f\u0928 \u0936\u0941\u092d \
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 15:27:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/943de325-2134-430e-bc0a-8ee95bc99379
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 15:27:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 15:27:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6432
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 15:27:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"142bd5af-0a05-4c78-bb89-4b5b0827b7c6","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918824781335","ivr_completed_at":"2026-07-11T09:57:28.456479"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 15:27:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 15:27:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6432 | status: call-disconnected | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 15:27:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"943de325-2134-430e-bc0a-8ee95bc99379","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":33,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nassistant: \u0906\u092a\u0915\u093e \u0926\u093f\u0928 \u0936\u0941\u092d \u0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 15:27:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/943de325-2134-430e-bc0a-8ee95bc99379
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 15:27:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 15:27:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6432
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 15:27:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"142bd5af-0a05-4c78-bb89-4b5b0827b7c6","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918824781335","ivr_completed_at":"2026-07-11T09:57:28.456479"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 15:27:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 15:28:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6432 | status: completed | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 15:30:05 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919414837203 HTTP:200 response:{"status":"queued","message":"done","execution_id":"557dc2b7-1598-420c-8541-ff91b4574a8b","run_id":"557dc2b7-1598-420c-8541-ff91b4574a8b"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2334
2026-07-11 15:30:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"557dc2b7-1598-420c-8541-ff91b4574a8b","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 15:30:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/557dc2b7-1598-420c-8541-ff91b4574a8b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 15:30:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 15:30:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 557dc2b7-1598-420c-8541-ff91b4574a8b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-11 15:30:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919414837203"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 15:30:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 15:30:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6433 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 15:30:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"557dc2b7-1598-420c-8541-ff91b4574a8b","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 15:30:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/557dc2b7-1598-420c-8541-ff91b4574a8b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 15:30:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 15:30:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6433
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 15:30:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919414837203"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 15:30:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 15:30:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6433 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 15:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 15:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 15:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 15:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"557dc2b7-1598-420c-8541-ff91b4574a8b","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 15:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"943de325-2134-430e-bc0a-8ee95bc99379","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":33.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 15:30:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"557dc2b7-1598-420c-8541-ff91b4574a8b","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 15:30:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/557dc2b7-1598-420c-8541-ff91b4574a8b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 15:30:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 15:30:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6433
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 15:30:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919414837203"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 15:30:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 15:30:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6433 | status: in-progress | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 15:30:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"557dc2b7-1598-420c-8541-ff91b4574a8b","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0.06,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 15:30:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/557dc2b7-1598-420c-8541-ff91b4574a8b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 15:30:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 15:30:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6433
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 15:30:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919414837203"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 15:30:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:637
2026-07-11 15:30:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6433 | status: call-disconnected | ivr_option: No input | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 15:30:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"557dc2b7-1598-420c-8541-ff91b4574a8b","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":4,"total_cost":3,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u093
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 15:30:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/557dc2b7-1598-420c-8541-ff91b4574a8b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 15:30:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 15:30:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6433
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 15:30:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919414837203"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 15:30:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:637
2026-07-11 15:30:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6433 | status: completed | ivr_option: No input | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 15:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 15:35:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 15:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 15:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"557dc2b7-1598-420c-8541-ff91b4574a8b","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":4.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 15:35:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"943de325-2134-430e-bc0a-8ee95bc99379","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":33.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 15:40:05 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +918824781335 HTTP:200 response:{"status":"queued","message":"done","execution_id":"855280b1-cf51-4734-8749-8d0d77b1758f","run_id":"855280b1-cf51-4734-8749-8d0d77b1758f"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2334
2026-07-11 15:40:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"855280b1-cf51-4734-8749-8d0d77b1758f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 15:40:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/855280b1-cf51-4734-8749-8d0d77b1758f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 15:40:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 15:40:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 855280b1-cf51-4734-8749-8d0d77b1758f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-11 15:40:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918824781335"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 15:40:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 15:40:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6434 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 15:40:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"855280b1-cf51-4734-8749-8d0d77b1758f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 15:40:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/855280b1-cf51-4734-8749-8d0d77b1758f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 15:40:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 15:40:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6434
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 15:40:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918824781335"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 15:40:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 15:40:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6434 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 15:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 15:40:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 15:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 15:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"855280b1-cf51-4734-8749-8d0d77b1758f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 15:40:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"943de325-2134-430e-bc0a-8ee95bc99379","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":33.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 15:40:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"855280b1-cf51-4734-8749-8d0d77b1758f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 15:40:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/855280b1-cf51-4734-8749-8d0d77b1758f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 15:40:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 15:40:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6434
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 15:40:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918824781335"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 15:40:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 15:40:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6434 | status: in-progress | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 15:40:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"855280b1-cf51-4734-8749-8d0d77b1758f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":true,"conversation_duration":0,"total_cost":0.16,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 15:40:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/855280b1-cf51-4734-8749-8d0d77b1758f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 15:40:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 15:40:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6434
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 15:40:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918824781335"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 15:40:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:637
2026-07-11 15:40:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6434 | status: call-disconnected | ivr_option: No input | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 15:40:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"855280b1-cf51-4734-8749-8d0d77b1758f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":true,"conversation_duration":9,"total_cost":3,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u093
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 15:40:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/855280b1-cf51-4734-8749-8d0d77b1758f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 15:40:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 15:40:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6434
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 15:40:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918824781335"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 15:40:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: Outbound Followup
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:637
2026-07-11 15:40:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6434 | status: completed | ivr_option: Outbound Followup | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 15:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 15:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 15:45:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 15:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"855280b1-cf51-4734-8749-8d0d77b1758f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":true,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 15:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"943de325-2134-430e-bc0a-8ee95bc99379","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":33.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 15:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 15:50:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 15:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 15:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"855280b1-cf51-4734-8749-8d0d77b1758f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":true,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 15:50:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"943de325-2134-430e-bc0a-8ee95bc99379","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":33.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 15:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 15:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 15:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 15:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"855280b1-cf51-4734-8749-8d0d77b1758f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":true,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 15:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"943de325-2134-430e-bc0a-8ee95bc99379","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":33.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 15:56:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"8b9c06ad-71f5-4055-8555-a9ca19588498","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917665764
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 15:56:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/8b9c06ad-71f5-4055-8555-a9ca19588498
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 15:56:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 15:56:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 8b9c06ad-71f5-4055-8555-a9ca19588498
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-11 15:56:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 15:56:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 15:56:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6435 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 15:56:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"8b9c06ad-71f5-4055-8555-a9ca19588498","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 15:56:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/8b9c06ad-71f5-4055-8555-a9ca19588498
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 15:56:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 15:56:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6435
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 15:56:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"2c849862-a96d-4030-b928-6771c0b33a09","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917665764721","ivr_completed_at":"2026-07-11T10:26:32.331041"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 15:56:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 15:56:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6435 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 15:56:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"8b9c06ad-71f5-4055-8555-a9ca19588498","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 15:56:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/8b9c06ad-71f5-4055-8555-a9ca19588498
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 15:56:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 15:56:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6435
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 15:56:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"2c849862-a96d-4030-b928-6771c0b33a09","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917665764721","ivr_completed_at":"2026-07-11T10:26:32.331041"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 15:56:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 15:56:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6435 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 15:57:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"8b9c06ad-71f5-4055-8555-a9ca19588498","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":2.6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  doctor \u0938\u0947 \u092e\u093f\u0932 \u0938\u0915\u0924\u0940 \u093
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 15:57:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/8b9c06ad-71f5-4055-8555-a9ca19588498
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 15:57:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 15:57:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6435
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 15:57:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"2c849862-a96d-4030-b928-6771c0b33a09","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917665764721","ivr_completed_at":"2026-07-11T10:26:32.331041"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 15:57:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 15:57:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6435 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 15:57:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"8b9c06ad-71f5-4055-8555-a9ca19588498","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":54,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  doctor \u0938\u0947 \u092e\u093f\u0932 \u0938\u0915\u0924\u0940 \u0939
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 15:57:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/8b9c06ad-71f5-4055-8555-a9ca19588498
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 15:57:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 15:57:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6435
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 15:57:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"2c849862-a96d-4030-b928-6771c0b33a09","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917665764721","ivr_completed_at":"2026-07-11T10:26:32.331041"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 15:57:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 15:57:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-11 15:57:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6435 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 15:57:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7ef74704-ff0b-4519-baeb-128fd39c0bcc","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917665764
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 15:57:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/7ef74704-ff0b-4519-baeb-128fd39c0bcc
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 15:57:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 15:57:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 7ef74704-ff0b-4519-baeb-128fd39c0bcc
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-11 15:57:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 15:57:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 15:57:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6436 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 15:57:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7ef74704-ff0b-4519-baeb-128fd39c0bcc","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 15:57:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/7ef74704-ff0b-4519-baeb-128fd39c0bcc
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 15:57:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 15:57:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6436
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 15:57:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"7135c6f9-02e8-427c-b705-aeee5a646cec","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917665764721","ivr_completed_at":"2026-07-11T10:27:45.541958"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 15:57:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 15:57:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6436 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 15:57:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7ef74704-ff0b-4519-baeb-128fd39c0bcc","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 15:57:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/7ef74704-ff0b-4519-baeb-128fd39c0bcc
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 15:57:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 15:57:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6436
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 15:57:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"7135c6f9-02e8-427c-b705-aeee5a646cec","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917665764721","ivr_completed_at":"2026-07-11T10:27:45.541958"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 15:57:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 15:57:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6436 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 15:59:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7ef74704-ff0b-4519-baeb-128fd39c0bcc","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":13.69,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u0915\u094d\u092f\u093e \u092e\u0941\u091d\u0947 \u0905\u092d\u094
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 15:59:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/7ef74704-ff0b-4519-baeb-128fd39c0bcc
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 15:59:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 15:59:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6436
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 15:59:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"7135c6f9-02e8-427c-b705-aeee5a646cec","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917665764721","ivr_completed_at":"2026-07-11T10:27:45.541958"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 15:59:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 15:59:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-11 15:59:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6436 | status: call-disconnected | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 15:59:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7ef74704-ff0b-4519-baeb-128fd39c0bcc","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":112,"total_cost":12,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u0915\u094d\u092f\u093e \u092e\u0941\u091d\u0947 \u0905\u092d\u0940
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 15:59:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/7ef74704-ff0b-4519-baeb-128fd39c0bcc
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 15:59:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 15:59:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6436
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 15:59:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6436 | status: completed | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 16:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 16:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 16:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 16:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"855280b1-cf51-4734-8749-8d0d77b1758f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":true,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 16:00:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"7ef74704-ff0b-4519-baeb-128fd39c0bcc","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":112.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 16:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 16:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 16:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 16:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"855280b1-cf51-4734-8749-8d0d77b1758f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":true,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 16:05:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"7ef74704-ff0b-4519-baeb-128fd39c0bcc","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":112.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 16:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 16:10:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 16:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 16:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"855280b1-cf51-4734-8749-8d0d77b1758f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":true,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 16:10:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"7ef74704-ff0b-4519-baeb-128fd39c0bcc","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":112.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 16:10:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7246b60e-1b2c-4904-a961-2d6aa70705d6","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919828069
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 16:10:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/7246b60e-1b2c-4904-a961-2d6aa70705d6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 16:10:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 16:10:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 7246b60e-1b2c-4904-a961-2d6aa70705d6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-11 16:10:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 16:10:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 16:10:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6437 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 16:11:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7246b60e-1b2c-4904-a961-2d6aa70705d6","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 16:11:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/7246b60e-1b2c-4904-a961-2d6aa70705d6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 16:11:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 16:11:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6437
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 16:11:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"1c3500a2-c3fe-4fdb-9b69-5adfa7e7af7e","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919828069748","ivr_completed_at":"2026-07-11T10:41:04.144671"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 16:11:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 16:11:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6437 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 16:11:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7246b60e-1b2c-4904-a961-2d6aa70705d6","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 16:11:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/7246b60e-1b2c-4904-a961-2d6aa70705d6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 16:11:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 16:11:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6437
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 16:11:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"1c3500a2-c3fe-4fdb-9b69-5adfa7e7af7e","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919828069748","ivr_completed_at":"2026-07-11T10:41:04.144671"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 16:11:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 16:11:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6437 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 16:11:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c77a3e39-5291-462e-9163-dbef8973a2c9","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918003334
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 16:11:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c77a3e39-5291-462e-9163-dbef8973a2c9
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 16:11:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 16:11:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: c77a3e39-5291-462e-9163-dbef8973a2c9
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-11 16:11:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 16:11:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 16:11:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6438 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 16:12:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c77a3e39-5291-462e-9163-dbef8973a2c9","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 16:12:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c77a3e39-5291-462e-9163-dbef8973a2c9
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 16:12:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 16:12:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6438
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 16:12:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"ce9f4c6f-1c0b-4128-9e6b-3ac3583de4d8","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918003334282","ivr_completed_at":"2026-07-11T10:42:08.512925"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 16:12:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 16:12:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6438 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 16:12:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c77a3e39-5291-462e-9163-dbef8973a2c9","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 16:12:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c77a3e39-5291-462e-9163-dbef8973a2c9
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 16:12:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 16:12:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6438
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 16:12:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"ce9f4c6f-1c0b-4128-9e6b-3ac3583de4d8","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918003334282","ivr_completed_at":"2026-07-11T10:42:08.512925"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 16:12:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 16:12:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6438 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 16:12:28 [13.203.39.153][-][-][info][bolna] [Bolna CurrentDate] Returned — date: '2026-07-11', day: 'Saturday'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2421
2026-07-11 16:12:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c77a3e39-5291-462e-9163-dbef8973a2c9","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":3.65,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  mommy mommy \u0915\u0947 number \u091a\u093e\u0939\u093f\u090f \u092
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 16:12:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c77a3e39-5291-462e-9163-dbef8973a2c9
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 16:12:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 16:12:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6438
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 16:12:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"ce9f4c6f-1c0b-4128-9e6b-3ac3583de4d8","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918003334282","ivr_completed_at":"2026-07-11T10:42:08.512925"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 16:12:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 16:12:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-11 16:12:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6438 | status: call-disconnected | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 16:12:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c77a3e39-5291-462e-9163-dbef8973a2c9","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":46,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  mommy mommy \u0915\u0947 number \u091a\u093e\u0939\u093f\u090f \u0925\
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 16:12:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c77a3e39-5291-462e-9163-dbef8973a2c9
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 16:12:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 16:12:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6438
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 16:12:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6438 | status: completed | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 16:13:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7246b60e-1b2c-4904-a961-2d6aa70705d6","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":25.33,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0947 \u0939\u0948\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 16:13:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/7246b60e-1b2c-4904-a961-2d6aa70705d6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 16:13:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 16:13:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6437
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 16:13:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"1c3500a2-c3fe-4fdb-9b69-5adfa7e7af7e","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919828069748","ivr_completed_at":"2026-07-11T10:41:04.144671"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 16:13:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 16:13:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-11 16:13:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6437 | status: call-disconnected | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 16:13:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7246b60e-1b2c-4904-a961-2d6aa70705d6","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":153,"total_cost":18,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0947 \u0939\u0948\u090
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 16:13:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/7246b60e-1b2c-4904-a961-2d6aa70705d6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 16:13:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 16:13:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6437
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 16:13:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6437 | status: completed | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 16:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 16:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 16:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 16:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"855280b1-cf51-4734-8749-8d0d77b1758f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":true,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 16:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"7246b60e-1b2c-4904-a961-2d6aa70705d6","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":153.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 16:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 16:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 16:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 16:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"855280b1-cf51-4734-8749-8d0d77b1758f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":true,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 16:25:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"7246b60e-1b2c-4904-a961-2d6aa70705d6","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":153.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 16:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 16:30:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 16:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 16:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"855280b1-cf51-4734-8749-8d0d77b1758f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":true,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 16:30:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"7246b60e-1b2c-4904-a961-2d6aa70705d6","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":153.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 16:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 16:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 16:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 16:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"855280b1-cf51-4734-8749-8d0d77b1758f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":true,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 16:35:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"7246b60e-1b2c-4904-a961-2d6aa70705d6","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":153.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 16:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 16:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 16:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 16:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"855280b1-cf51-4734-8749-8d0d77b1758f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":true,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 16:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"7246b60e-1b2c-4904-a961-2d6aa70705d6","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":153.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 16:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 16:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 16:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 16:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"855280b1-cf51-4734-8749-8d0d77b1758f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":true,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 16:45:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"7246b60e-1b2c-4904-a961-2d6aa70705d6","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":153.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 16:50:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5a64520c-ce4c-4a11-bab1-fe8157d630cf","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917424940
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 16:50:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5a64520c-ce4c-4a11-bab1-fe8157d630cf
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 16:50:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 16:50:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 5a64520c-ce4c-4a11-bab1-fe8157d630cf
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-11 16:50:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 16:50:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 16:50:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6439 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 16:50:04 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +917424940429 HTTP:200 response:{"status":"queued","message":"done","execution_id":"33c5ff98-0bb9-416c-a278-e63b7f3c631c","run_id":"33c5ff98-0bb9-416c-a278-e63b7f3c631c"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2334
2026-07-11 16:50:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"33c5ff98-0bb9-416c-a278-e63b7f3c631c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 16:50:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/33c5ff98-0bb9-416c-a278-e63b7f3c631c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 16:50:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 16:50:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 33c5ff98-0bb9-416c-a278-e63b7f3c631c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-11 16:50:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917424940429"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 16:50:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 16:50:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6440 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 16:50:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"33c5ff98-0bb9-416c-a278-e63b7f3c631c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 16:50:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/33c5ff98-0bb9-416c-a278-e63b7f3c631c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 16:50:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 16:50:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6440
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 16:50:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917424940429"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 16:50:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 16:50:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6440 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 16:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 16:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 16:50:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 16:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"33c5ff98-0bb9-416c-a278-e63b7f3c631c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 16:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5a64520c-ce4c-4a11-bab1-fe8157d630cf","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{},"cost_breakdown":null,"extracted_data":null,"summary":
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 16:50:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"33c5ff98-0bb9-416c-a278-e63b7f3c631c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 16:50:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/33c5ff98-0bb9-416c-a278-e63b7f3c631c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 16:50:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 16:50:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6440
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 16:50:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917424940429"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 16:50:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 16:50:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6440 | status: in-progress | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 16:50:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5a64520c-ce4c-4a11-bab1-fe8157d630cf","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 16:50:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5a64520c-ce4c-4a11-bab1-fe8157d630cf
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 16:50:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 16:50:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6439
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 16:50:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 16:50:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 16:50:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6439 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 16:50:52 [13.203.39.153][-][-][info][bolna] [Bolna LabTests] query: 'whole abdomen sonography' category: ''
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1815
2026-07-11 16:51:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"33c5ff98-0bb9-416c-a278-e63b7f3c631c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":3.22,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 16:51:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/33c5ff98-0bb9-416c-a278-e63b7f3c631c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 16:51:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 16:51:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6440
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 16:51:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917424940429"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 16:51:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:637
2026-07-11 16:51:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6440 | status: call-disconnected | ivr_option: No input | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 16:51:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"33c5ff98-0bb9-416c-a278-e63b7f3c631c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":29,"total_cost":3,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 16:51:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/33c5ff98-0bb9-416c-a278-e63b7f3c631c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 16:51:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 16:51:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6440
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 16:51:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917424940429"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 16:51:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: Outbound Followup
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:637
2026-07-11 16:51:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6440 | status: completed | ivr_option: Outbound Followup | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 16:51:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5a64520c-ce4c-4a11-bab1-fe8157d630cf","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":588,"output":53}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 16:51:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5a64520c-ce4c-4a11-bab1-fe8157d630cf
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 16:51:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 16:51:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6439
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 16:51:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 16:51:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 16:51:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6439 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 16:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 16:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 16:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 16:55:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"33c5ff98-0bb9-416c-a278-e63b7f3c631c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":29.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 16:55:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5a64520c-ce4c-4a11-bab1-fe8157d630cf","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":588,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 17:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 17:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 17:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 17:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"33c5ff98-0bb9-416c-a278-e63b7f3c631c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":29.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 17:00:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5a64520c-ce4c-4a11-bab1-fe8157d630cf","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":588,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 17:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 17:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 17:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 17:05:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"33c5ff98-0bb9-416c-a278-e63b7f3c631c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":29.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 17:05:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5a64520c-ce4c-4a11-bab1-fe8157d630cf","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":588,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 17:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 17:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 17:10:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 17:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"33c5ff98-0bb9-416c-a278-e63b7f3c631c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":29.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 17:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5a64520c-ce4c-4a11-bab1-fe8157d630cf","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":588,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 17:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 17:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 17:15:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 17:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"33c5ff98-0bb9-416c-a278-e63b7f3c631c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":29.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 17:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5a64520c-ce4c-4a11-bab1-fe8157d630cf","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":588,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 17:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 17:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 17:20:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 17:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"33c5ff98-0bb9-416c-a278-e63b7f3c631c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":29.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 17:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5a64520c-ce4c-4a11-bab1-fe8157d630cf","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":588,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 17:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 17:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 17:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 17:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"33c5ff98-0bb9-416c-a278-e63b7f3c631c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":29.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 17:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5a64520c-ce4c-4a11-bab1-fe8157d630cf","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":588,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 17:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 17:30:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 17:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 17:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"33c5ff98-0bb9-416c-a278-e63b7f3c631c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":29.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 17:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5a64520c-ce4c-4a11-bab1-fe8157d630cf","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":588,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 17:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 17:35:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 17:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 17:35:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"33c5ff98-0bb9-416c-a278-e63b7f3c631c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":29.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 17:35:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5a64520c-ce4c-4a11-bab1-fe8157d630cf","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":588,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 17:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 17:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 17:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 17:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"33c5ff98-0bb9-416c-a278-e63b7f3c631c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":29.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 17:40:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5a64520c-ce4c-4a11-bab1-fe8157d630cf","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":588,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 17:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 17:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 17:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 17:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"33c5ff98-0bb9-416c-a278-e63b7f3c631c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":29.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 17:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5a64520c-ce4c-4a11-bab1-fe8157d630cf","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":588,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 17:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 17:50:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 17:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 17:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"33c5ff98-0bb9-416c-a278-e63b7f3c631c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":29.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 17:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5a64520c-ce4c-4a11-bab1-fe8157d630cf","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":588,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 17:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 17:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 17:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 17:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"33c5ff98-0bb9-416c-a278-e63b7f3c631c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":29.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 17:55:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5a64520c-ce4c-4a11-bab1-fe8157d630cf","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":588,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 18:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 18:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 18:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 18:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"33c5ff98-0bb9-416c-a278-e63b7f3c631c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":29.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 18:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5a64520c-ce4c-4a11-bab1-fe8157d630cf","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":588,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 18:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 18:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 18:05:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 18:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"33c5ff98-0bb9-416c-a278-e63b7f3c631c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":29.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 18:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5a64520c-ce4c-4a11-bab1-fe8157d630cf","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":588,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 18:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 18:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 18:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 18:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"33c5ff98-0bb9-416c-a278-e63b7f3c631c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":29.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 18:10:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5a64520c-ce4c-4a11-bab1-fe8157d630cf","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":588,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 18:11:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5b866298-41fb-407d-ba04-1be92b9187f6","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919982898
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 18:11:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5b866298-41fb-407d-ba04-1be92b9187f6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 18:11:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 18:11:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 5b866298-41fb-407d-ba04-1be92b9187f6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-11 18:11:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 18:11:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 18:11:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6441 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 18:11:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5b866298-41fb-407d-ba04-1be92b9187f6","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 18:11:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5b866298-41fb-407d-ba04-1be92b9187f6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 18:11:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 18:11:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6441
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 18:11:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"0910bff0-63d6-4313-b20a-7d6c84bf3ed5","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919982898113","ivr_completed_at":"2026-07-11T12:41:47.712886"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 18:11:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 18:11:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6441 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 18:11:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5b866298-41fb-407d-ba04-1be92b9187f6","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 18:11:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5b866298-41fb-407d-ba04-1be92b9187f6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 18:11:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 18:11:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6441
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 18:11:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"0910bff0-63d6-4313-b20a-7d6c84bf3ed5","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919982898113","ivr_completed_at":"2026-07-11T12:41:47.712886"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 18:11:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 18:11:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6441 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 18:12:26 [13.203.39.153][-][-][info][bolna] [Bolna LabTests] query: 'spyrometric' category: ''
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1815
2026-07-11 18:13:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5b866298-41fb-407d-ba04-1be92b9187f6","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":12.31,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  regarding lab test\nassistant:  \u091c\u0940, Lab tests \u0914\u093
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 18:13:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5b866298-41fb-407d-ba04-1be92b9187f6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 18:13:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 18:13:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6441
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 18:13:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"0910bff0-63d6-4313-b20a-7d6c84bf3ed5","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919982898113","ivr_completed_at":"2026-07-11T12:41:47.712886"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 18:13:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 18:13:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6441 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 18:13:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5b866298-41fb-407d-ba04-1be92b9187f6","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":97,"total_cost":12,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  regarding lab test\nassistant:  \u091c\u0940, Lab tests \u0914\u0930 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 18:13:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5b866298-41fb-407d-ba04-1be92b9187f6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 18:13:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 18:13:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6441
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 18:13:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"0910bff0-63d6-4313-b20a-7d6c84bf3ed5","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919982898113","ivr_completed_at":"2026-07-11T12:41:47.712886"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 18:13:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 18:13:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-11 18:13:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6441 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 18:15:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"42dfc6e2-999d-4cc5-9139-0e899c048f55","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917976313
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 18:15:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/42dfc6e2-999d-4cc5-9139-0e899c048f55
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 18:15:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 18:15:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 42dfc6e2-999d-4cc5-9139-0e899c048f55
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-11 18:15:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 18:15:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 18:15:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6442 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 18:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 18:15:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 18:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 18:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"33c5ff98-0bb9-416c-a278-e63b7f3c631c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":29.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 18:15:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"5b866298-41fb-407d-ba04-1be92b9187f6","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":97.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 18:15:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"42dfc6e2-999d-4cc5-9139-0e899c048f55","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 18:15:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/42dfc6e2-999d-4cc5-9139-0e899c048f55
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 18:15:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 18:15:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6442
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 18:15:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"4992d904-b97d-4cd1-a06b-cff8d6d51bf5","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917976313974","ivr_completed_at":"2026-07-11T12:45:33.102603"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 18:15:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 18:15:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6442 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 18:15:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"42dfc6e2-999d-4cc5-9139-0e899c048f55","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 18:15:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/42dfc6e2-999d-4cc5-9139-0e899c048f55
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 18:15:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 18:15:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6442
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 18:15:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"4992d904-b97d-4cd1-a06b-cff8d6d51bf5","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917976313974","ivr_completed_at":"2026-07-11T12:45:33.102603"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 18:15:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 18:15:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6442 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 18:15:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"42dfc6e2-999d-4cc5-9139-0e899c048f55","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0.41,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nassistant: \u0906\u092a\u0915\u093e \u0926\u093f\u0928 \u0936\u0941\u092d \
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 18:15:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/42dfc6e2-999d-4cc5-9139-0e899c048f55
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 18:15:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 18:15:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6442
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 18:15:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"4992d904-b97d-4cd1-a06b-cff8d6d51bf5","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917976313974","ivr_completed_at":"2026-07-11T12:45:33.102603"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 18:15:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 18:15:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6442 | status: call-disconnected | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 18:15:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"42dfc6e2-999d-4cc5-9139-0e899c048f55","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":36,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nassistant: \u0906\u092a\u0915\u093e \u0926\u093f\u0928 \u0936\u0941\u092d \u0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 18:15:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/42dfc6e2-999d-4cc5-9139-0e899c048f55
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 18:15:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 18:15:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6442
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 18:15:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"4992d904-b97d-4cd1-a06b-cff8d6d51bf5","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917976313974","ivr_completed_at":"2026-07-11T12:45:33.102603"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 18:15:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 18:15:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6442 | status: completed | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 18:16:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a59121cc-3a3e-4b7e-8d8a-0a20419a10cd","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918079001
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 18:16:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a59121cc-3a3e-4b7e-8d8a-0a20419a10cd
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 18:16:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 18:16:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: a59121cc-3a3e-4b7e-8d8a-0a20419a10cd
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-11 18:16:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 18:16:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 18:16:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6443 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 18:16:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a59121cc-3a3e-4b7e-8d8a-0a20419a10cd","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 18:16:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a59121cc-3a3e-4b7e-8d8a-0a20419a10cd
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 18:16:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 18:16:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6443
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 18:16:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"65be2619-51f2-43e9-ad69-15745fccd3d0","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918079001578","ivr_completed_at":"2026-07-11T12:46:52.501624"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 18:16:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 18:16:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6443 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 18:16:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a59121cc-3a3e-4b7e-8d8a-0a20419a10cd","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 18:16:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a59121cc-3a3e-4b7e-8d8a-0a20419a10cd
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 18:16:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 18:16:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6443
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 18:16:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"65be2619-51f2-43e9-ad69-15745fccd3d0","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918079001578","ivr_completed_at":"2026-07-11T12:46:52.501624"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 18:16:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 18:16:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6443 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 18:17:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a59121cc-3a3e-4b7e-8d8a-0a20419a10cd","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0.41,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nassistant: \u0906\u092a\u0915\u093e \u0926\u093f\u0928 \u0936\u0941\u092d \
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 18:17:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a59121cc-3a3e-4b7e-8d8a-0a20419a10cd
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 18:17:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 18:17:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6443
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 18:17:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"65be2619-51f2-43e9-ad69-15745fccd3d0","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918079001578","ivr_completed_at":"2026-07-11T12:46:52.501624"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 18:17:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 18:17:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6443 | status: call-disconnected | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 18:17:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a59121cc-3a3e-4b7e-8d8a-0a20419a10cd","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":48,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nassistant: \u0906\u092a\u0915\u093e \u0926\u093f\u0928 \u0936\u0941\u092d \u0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 18:17:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a59121cc-3a3e-4b7e-8d8a-0a20419a10cd
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 18:17:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 18:17:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6443
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 18:17:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"65be2619-51f2-43e9-ad69-15745fccd3d0","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918079001578","ivr_completed_at":"2026-07-11T12:46:52.501624"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 18:17:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 18:17:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6443 | status: completed | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 18:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 18:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 18:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 18:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"33c5ff98-0bb9-416c-a278-e63b7f3c631c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":29.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 18:25:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"a59121cc-3a3e-4b7e-8d8a-0a20419a10cd","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":48.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 18:30:05 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +917976313974 HTTP:200 response:{"status":"queued","message":"done","execution_id":"ce658f41-5d8b-439b-856a-f5725c3a5229","run_id":"ce658f41-5d8b-439b-856a-f5725c3a5229"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2334
2026-07-11 18:30:06 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +918079001578 HTTP:200 response:{"status":"queued","message":"done","execution_id":"75df0149-8724-44be-9c6b-9db615449f3f","run_id":"75df0149-8724-44be-9c6b-9db615449f3f"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2334
2026-07-11 18:30:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 18:30:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/75df0149-8724-44be-9c6b-9db615449f3f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 18:30:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 18:30:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 75df0149-8724-44be-9c6b-9db615449f3f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-11 18:30:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918079001578"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 18:30:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 18:30:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6444 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 18:30:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ce658f41-5d8b-439b-856a-f5725c3a5229","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 18:30:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/ce658f41-5d8b-439b-856a-f5725c3a5229
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 18:30:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 18:30:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: ce658f41-5d8b-439b-856a-f5725c3a5229
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-11 18:30:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917976313974"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 18:30:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 18:30:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6445 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 18:30:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 18:30:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/75df0149-8724-44be-9c6b-9db615449f3f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 18:30:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 18:30:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6444
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 18:30:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918079001578"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 18:30:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 18:30:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6444 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 18:30:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ce658f41-5d8b-439b-856a-f5725c3a5229","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 18:30:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/ce658f41-5d8b-439b-856a-f5725c3a5229
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 18:30:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 18:30:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6445
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 18:30:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917976313974"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 18:30:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 18:30:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6445 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 18:30:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 18:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 18:30:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 18:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"ce658f41-5d8b-439b-856a-f5725c3a5229","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 18:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"a59121cc-3a3e-4b7e-8d8a-0a20419a10cd","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":48.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 18:30:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 18:30:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/75df0149-8724-44be-9c6b-9db615449f3f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 18:30:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 18:30:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6444
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 18:30:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918079001578"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 18:30:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 18:30:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6444 | status: in-progress | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 18:31:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ce658f41-5d8b-439b-856a-f5725c3a5229","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 18:31:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/ce658f41-5d8b-439b-856a-f5725c3a5229
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 18:31:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: no-answer
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 18:31:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6445
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 18:31:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917976313974"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 18:31:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 18:31:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6445 | status: no-answer | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 18:31:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":6.81,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 18:31:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/75df0149-8724-44be-9c6b-9db615449f3f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 18:31:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 18:31:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6444
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 18:31:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918079001578"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 18:31:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:637
2026-07-11 18:31:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6444 | status: call-disconnected | ivr_option: No input | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 18:31:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":53,"total_cost":6,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 18:31:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/75df0149-8724-44be-9c6b-9db615449f3f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 18:31:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 18:31:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6444
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 18:31:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918079001578"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 18:31:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: Outbound Followup
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:637
2026-07-11 18:31:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6444 | status: completed | ivr_option: Outbound Followup | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 18:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 18:40:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 18:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 18:40:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 18:40:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"a59121cc-3a3e-4b7e-8d8a-0a20419a10cd","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":48.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 18:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 18:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 18:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 18:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 18:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"a59121cc-3a3e-4b7e-8d8a-0a20419a10cd","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":48.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 18:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 18:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 18:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 18:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 18:55:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"a59121cc-3a3e-4b7e-8d8a-0a20419a10cd","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":48.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 19:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 19:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 19:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 19:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 19:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"a59121cc-3a3e-4b7e-8d8a-0a20419a10cd","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":48.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 19:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 19:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 19:05:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 19:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 19:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"a59121cc-3a3e-4b7e-8d8a-0a20419a10cd","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":48.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 19:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 19:10:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 19:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 19:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 19:10:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"a59121cc-3a3e-4b7e-8d8a-0a20419a10cd","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":48.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 19:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 19:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 19:15:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 19:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 19:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"a59121cc-3a3e-4b7e-8d8a-0a20419a10cd","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":48.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 19:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 19:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 19:20:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 19:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 19:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"a59121cc-3a3e-4b7e-8d8a-0a20419a10cd","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":48.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 19:20:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"522b8488-b843-4e1f-856b-68581e1a37b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919637819
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 19:20:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/522b8488-b843-4e1f-856b-68581e1a37b2
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 19:20:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 19:20:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 522b8488-b843-4e1f-856b-68581e1a37b2
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-11 19:20:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 19:20:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-11 19:20:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6446 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 19:21:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"522b8488-b843-4e1f-856b-68581e1a37b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 19:21:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/522b8488-b843-4e1f-856b-68581e1a37b2
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 19:21:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 19:21:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6446
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 19:21:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"350b22ee-6655-49d8-af3f-7f6840fcd017","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919637819356","ivr_completed_at":"2026-07-11T13:51:12.113573"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 19:21:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 19:21:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6446 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 19:21:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"522b8488-b843-4e1f-856b-68581e1a37b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 19:21:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/522b8488-b843-4e1f-856b-68581e1a37b2
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 19:21:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 19:21:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6446
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 19:21:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"350b22ee-6655-49d8-af3f-7f6840fcd017","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919637819356","ivr_completed_at":"2026-07-11T13:51:12.113573"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 19:21:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 19:21:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6446 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 19:22:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"522b8488-b843-4e1f-856b-68581e1a37b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":7.56,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u092e\u0941\u091d\u0947 hpv vaccine \u0932\u0917\u093e\u0928\u0947 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 19:22:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/522b8488-b843-4e1f-856b-68581e1a37b2
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 19:22:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 19:22:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6446
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 19:22:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"350b22ee-6655-49d8-af3f-7f6840fcd017","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919637819356","ivr_completed_at":"2026-07-11T13:51:12.113573"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 19:22:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 19:22:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6446 | status: call-disconnected | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 19:22:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"522b8488-b843-4e1f-856b-68581e1a37b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":75,"total_cost":9,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u092e\u0941\u091d\u0947 hpv vaccine \u0932\u0917\u093e\u0928\u0947 \u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-11 19:22:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/522b8488-b843-4e1f-856b-68581e1a37b2
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-11 19:22:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-11 19:22:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6446
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-11 19:22:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"350b22ee-6655-49d8-af3f-7f6840fcd017","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919637819356","ivr_completed_at":"2026-07-11T13:51:12.113573"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-11 19:22:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-11 19:22:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-11 19:22:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6446 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-11 19:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 19:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 19:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 19:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 19:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"522b8488-b843-4e1f-856b-68581e1a37b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 19:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 19:35:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 19:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 19:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 19:35:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"522b8488-b843-4e1f-856b-68581e1a37b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 19:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 19:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 19:40:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 19:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 19:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"522b8488-b843-4e1f-856b-68581e1a37b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 19:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 19:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 19:45:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 19:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 19:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"522b8488-b843-4e1f-856b-68581e1a37b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 19:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 19:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 19:50:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 19:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 19:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"522b8488-b843-4e1f-856b-68581e1a37b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 20:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 20:00:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 20:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 20:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 20:00:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"522b8488-b843-4e1f-856b-68581e1a37b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 20:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 20:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 20:05:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 20:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 20:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"522b8488-b843-4e1f-856b-68581e1a37b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 20:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 20:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 20:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 20:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 20:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"522b8488-b843-4e1f-856b-68581e1a37b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 20:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 20:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 20:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 20:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 20:15:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"522b8488-b843-4e1f-856b-68581e1a37b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 20:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 20:20:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 20:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 20:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 20:20:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"522b8488-b843-4e1f-856b-68581e1a37b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 20:30:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 20:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 20:30:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 20:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 20:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"522b8488-b843-4e1f-856b-68581e1a37b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 20:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 20:35:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 20:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 20:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 20:35:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"522b8488-b843-4e1f-856b-68581e1a37b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 20:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 20:40:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 20:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 20:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 20:40:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"522b8488-b843-4e1f-856b-68581e1a37b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 20:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 20:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 20:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 20:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 20:45:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"522b8488-b843-4e1f-856b-68581e1a37b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 20:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 20:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 20:50:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 20:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 20:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"522b8488-b843-4e1f-856b-68581e1a37b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 20:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 20:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 20:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 20:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 20:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"522b8488-b843-4e1f-856b-68581e1a37b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 21:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 21:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 21:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 21:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 21:00:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"522b8488-b843-4e1f-856b-68581e1a37b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 21:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 21:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 21:05:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 21:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 21:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"522b8488-b843-4e1f-856b-68581e1a37b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 21:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 21:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 21:10:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 21:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 21:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"522b8488-b843-4e1f-856b-68581e1a37b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 21:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 21:15:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 21:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 21:15:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 21:15:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"522b8488-b843-4e1f-856b-68581e1a37b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 21:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 21:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 21:20:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 21:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 21:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"522b8488-b843-4e1f-856b-68581e1a37b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 21:25:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 21:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 21:25:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 21:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 21:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"522b8488-b843-4e1f-856b-68581e1a37b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 21:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 21:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 21:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 21:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 21:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"522b8488-b843-4e1f-856b-68581e1a37b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 21:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 21:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 21:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 21:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 21:35:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"522b8488-b843-4e1f-856b-68581e1a37b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 21:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 21:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 21:40:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 21:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 21:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"522b8488-b843-4e1f-856b-68581e1a37b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 21:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 21:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 21:45:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 21:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 21:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"522b8488-b843-4e1f-856b-68581e1a37b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 21:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 21:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 21:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 21:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 21:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"522b8488-b843-4e1f-856b-68581e1a37b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 21:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 21:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 21:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 21:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 21:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"522b8488-b843-4e1f-856b-68581e1a37b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 22:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 22:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 22:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 22:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 22:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"522b8488-b843-4e1f-856b-68581e1a37b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 22:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 22:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 22:05:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 22:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 22:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"522b8488-b843-4e1f-856b-68581e1a37b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 22:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 22:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 22:10:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 22:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 22:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"522b8488-b843-4e1f-856b-68581e1a37b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 22:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 22:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 22:15:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 22:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 22:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"522b8488-b843-4e1f-856b-68581e1a37b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 22:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 22:25:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 22:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 22:25:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 22:25:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"522b8488-b843-4e1f-856b-68581e1a37b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 22:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 22:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 22:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 22:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 22:30:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"522b8488-b843-4e1f-856b-68581e1a37b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 22:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 22:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 22:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 22:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 22:35:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"522b8488-b843-4e1f-856b-68581e1a37b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 22:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 22:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 22:40:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 22:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 22:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"522b8488-b843-4e1f-856b-68581e1a37b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 22:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 22:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 22:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 22:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 22:50:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"522b8488-b843-4e1f-856b-68581e1a37b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 22:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 22:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 22:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 22:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 22:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"522b8488-b843-4e1f-856b-68581e1a37b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 23:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 23:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 23:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 23:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 23:00:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"522b8488-b843-4e1f-856b-68581e1a37b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 23:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 23:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 23:05:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 23:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 23:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"522b8488-b843-4e1f-856b-68581e1a37b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 23:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 23:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 23:10:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 23:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 23:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"522b8488-b843-4e1f-856b-68581e1a37b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 23:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 23:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 23:15:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 23:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 23:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"522b8488-b843-4e1f-856b-68581e1a37b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 23:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 23:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 23:20:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 23:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 23:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"522b8488-b843-4e1f-856b-68581e1a37b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 23:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 23:30:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 23:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 23:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 23:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"522b8488-b843-4e1f-856b-68581e1a37b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 23:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 23:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 23:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 23:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 23:35:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"522b8488-b843-4e1f-856b-68581e1a37b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 23:40:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 23:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 23:40:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 23:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 23:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"522b8488-b843-4e1f-856b-68581e1a37b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 23:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 23:45:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 23:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 23:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-11 23:45:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"522b8488-b843-4e1f-856b-68581e1a37b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 00:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 00:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 00:00:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 00:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 00:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"522b8488-b843-4e1f-856b-68581e1a37b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 00:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 00:05:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 00:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 00:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 00:05:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"522b8488-b843-4e1f-856b-68581e1a37b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 00:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 00:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 00:10:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 00:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 00:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"522b8488-b843-4e1f-856b-68581e1a37b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 00:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 00:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 00:15:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 00:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 00:15:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"522b8488-b843-4e1f-856b-68581e1a37b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 00:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 00:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 00:20:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 00:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 00:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"522b8488-b843-4e1f-856b-68581e1a37b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 00:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 00:30:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 00:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 00:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 00:30:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"522b8488-b843-4e1f-856b-68581e1a37b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 00:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 00:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 00:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 00:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 00:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"522b8488-b843-4e1f-856b-68581e1a37b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 00:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 00:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 00:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 00:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 00:40:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"522b8488-b843-4e1f-856b-68581e1a37b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 00:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 00:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 00:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 00:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 00:45:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"522b8488-b843-4e1f-856b-68581e1a37b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 00:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 00:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 00:50:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 00:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 00:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"522b8488-b843-4e1f-856b-68581e1a37b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 00:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 00:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 00:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 00:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 00:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"522b8488-b843-4e1f-856b-68581e1a37b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 01:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 01:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 01:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 01:00:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 01:00:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"522b8488-b843-4e1f-856b-68581e1a37b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 01:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 01:05:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 01:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 01:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 01:05:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"522b8488-b843-4e1f-856b-68581e1a37b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 01:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 01:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 01:10:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 01:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 01:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"522b8488-b843-4e1f-856b-68581e1a37b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 01:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 01:15:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 01:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 01:15:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 01:15:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"522b8488-b843-4e1f-856b-68581e1a37b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 01:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 01:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 01:20:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 01:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 01:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"522b8488-b843-4e1f-856b-68581e1a37b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 01:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 01:25:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 01:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 01:25:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 01:25:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"522b8488-b843-4e1f-856b-68581e1a37b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 01:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 01:30:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 01:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 01:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 01:30:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"522b8488-b843-4e1f-856b-68581e1a37b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 01:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 01:35:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 01:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 01:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 01:35:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"522b8488-b843-4e1f-856b-68581e1a37b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 01:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 01:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 01:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 01:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 01:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"522b8488-b843-4e1f-856b-68581e1a37b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 01:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 01:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 01:45:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 01:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 01:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"522b8488-b843-4e1f-856b-68581e1a37b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 01:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 01:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 01:50:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 01:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 01:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"522b8488-b843-4e1f-856b-68581e1a37b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 01:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 01:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 01:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 01:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 01:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"522b8488-b843-4e1f-856b-68581e1a37b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 02:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 02:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 02:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 02:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 02:00:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"522b8488-b843-4e1f-856b-68581e1a37b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 02:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 02:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 02:05:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 02:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 02:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"522b8488-b843-4e1f-856b-68581e1a37b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 02:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 02:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 02:10:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 02:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 02:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"522b8488-b843-4e1f-856b-68581e1a37b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 02:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 02:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 02:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 02:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 02:15:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"522b8488-b843-4e1f-856b-68581e1a37b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 02:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 02:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 02:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 02:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 02:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"522b8488-b843-4e1f-856b-68581e1a37b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 02:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 02:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 02:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 02:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 02:25:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"522b8488-b843-4e1f-856b-68581e1a37b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 02:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 02:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 02:30:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 02:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 02:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"522b8488-b843-4e1f-856b-68581e1a37b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 02:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 02:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 02:35:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 02:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 02:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"522b8488-b843-4e1f-856b-68581e1a37b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 02:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 02:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 02:40:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 02:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 02:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"522b8488-b843-4e1f-856b-68581e1a37b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 02:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 02:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 02:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 02:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 02:45:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"522b8488-b843-4e1f-856b-68581e1a37b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 02:50:37 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 02:50:38 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 02:50:42 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 02:50:43 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 02:50:44 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"522b8488-b843-4e1f-856b-68581e1a37b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 02:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 02:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 02:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 02:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 02:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"522b8488-b843-4e1f-856b-68581e1a37b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 03:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 03:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 03:00:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 03:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 03:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"522b8488-b843-4e1f-856b-68581e1a37b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 03:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 03:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 03:05:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 03:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 03:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"522b8488-b843-4e1f-856b-68581e1a37b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 03:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 03:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 03:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 03:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 03:10:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"522b8488-b843-4e1f-856b-68581e1a37b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 03:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 03:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 03:15:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 03:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 03:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"522b8488-b843-4e1f-856b-68581e1a37b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 03:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 03:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 03:20:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 03:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 03:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"522b8488-b843-4e1f-856b-68581e1a37b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 03:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 03:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 03:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 03:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 03:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"522b8488-b843-4e1f-856b-68581e1a37b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 03:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 03:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 03:30:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 03:30:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 03:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"522b8488-b843-4e1f-856b-68581e1a37b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 03:35:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 03:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 03:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 03:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 03:35:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"522b8488-b843-4e1f-856b-68581e1a37b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 03:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 03:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 03:40:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 03:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 03:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"522b8488-b843-4e1f-856b-68581e1a37b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 03:45:45 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 03:45:46 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 03:45:50 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 03:45:51 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 03:45:52 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"522b8488-b843-4e1f-856b-68581e1a37b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 03:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 03:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 03:50:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 03:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 03:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"522b8488-b843-4e1f-856b-68581e1a37b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 03:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 03:55:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 03:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 03:55:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 03:55:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"522b8488-b843-4e1f-856b-68581e1a37b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 04:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 04:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 04:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 04:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 04:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"522b8488-b843-4e1f-856b-68581e1a37b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 04:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 04:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 04:05:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 04:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 04:05:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"522b8488-b843-4e1f-856b-68581e1a37b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 04:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 04:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 04:10:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 04:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 04:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"522b8488-b843-4e1f-856b-68581e1a37b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 04:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 04:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 04:15:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 04:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 04:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"522b8488-b843-4e1f-856b-68581e1a37b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 04:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 04:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 04:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 04:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 04:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"522b8488-b843-4e1f-856b-68581e1a37b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 04:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 04:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 04:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 04:25:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 04:25:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"522b8488-b843-4e1f-856b-68581e1a37b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 04:30:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 04:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 04:30:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 04:30:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 04:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"522b8488-b843-4e1f-856b-68581e1a37b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 04:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 04:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 04:35:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 04:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 04:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"522b8488-b843-4e1f-856b-68581e1a37b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 04:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 04:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 04:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 04:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 04:40:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"522b8488-b843-4e1f-856b-68581e1a37b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 04:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 04:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 04:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 04:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 04:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"522b8488-b843-4e1f-856b-68581e1a37b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 04:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 04:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 04:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 04:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 04:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"522b8488-b843-4e1f-856b-68581e1a37b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 04:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 04:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 04:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 04:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 04:55:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"522b8488-b843-4e1f-856b-68581e1a37b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 05:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 05:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 05:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 05:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 05:00:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"522b8488-b843-4e1f-856b-68581e1a37b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 05:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 05:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 05:10:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 05:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 05:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"522b8488-b843-4e1f-856b-68581e1a37b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 05:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 05:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 05:15:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 05:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 05:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"522b8488-b843-4e1f-856b-68581e1a37b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 05:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 05:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 05:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 05:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 05:25:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"522b8488-b843-4e1f-856b-68581e1a37b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 05:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 05:30:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 05:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 05:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 05:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"522b8488-b843-4e1f-856b-68581e1a37b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 05:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 05:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 05:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 05:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 05:35:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"522b8488-b843-4e1f-856b-68581e1a37b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 05:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 05:40:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 05:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 05:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 05:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"522b8488-b843-4e1f-856b-68581e1a37b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 05:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 05:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 05:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 05:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 05:45:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"522b8488-b843-4e1f-856b-68581e1a37b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 05:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 05:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 05:50:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 05:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 05:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"522b8488-b843-4e1f-856b-68581e1a37b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 05:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 05:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 05:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 05:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 05:55:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"522b8488-b843-4e1f-856b-68581e1a37b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 06:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 06:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 06:00:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 06:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 06:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"522b8488-b843-4e1f-856b-68581e1a37b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 06:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 06:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 06:05:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 06:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 06:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"522b8488-b843-4e1f-856b-68581e1a37b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 06:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 06:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 06:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 06:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 06:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"522b8488-b843-4e1f-856b-68581e1a37b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 06:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 06:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 06:15:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 06:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 06:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"522b8488-b843-4e1f-856b-68581e1a37b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 06:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 06:20:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 06:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 06:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 06:20:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"522b8488-b843-4e1f-856b-68581e1a37b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 06:25:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 06:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 06:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 06:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 06:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"522b8488-b843-4e1f-856b-68581e1a37b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 06:30:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 06:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 06:30:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 06:30:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 06:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"522b8488-b843-4e1f-856b-68581e1a37b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 06:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 06:40:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 06:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 06:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 06:40:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"522b8488-b843-4e1f-856b-68581e1a37b2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 06:42:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"1b6f0537-1a46-4d98-9efd-defbaec21c36","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918769560
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 06:42:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/1b6f0537-1a46-4d98-9efd-defbaec21c36
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 06:42:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 06:42:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 1b6f0537-1a46-4d98-9efd-defbaec21c36
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-12 06:42:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 06:42:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-12 06:42:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6447 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 06:42:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"1b6f0537-1a46-4d98-9efd-defbaec21c36","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 06:42:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/1b6f0537-1a46-4d98-9efd-defbaec21c36
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 06:42:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 06:42:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6447
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-12 06:42:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"07108dc0-c119-442e-a044-973069a1501a","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918769560956","ivr_completed_at":"2026-07-12T01:12:30.207272"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 06:42:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-12 06:42:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6447 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 06:42:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"1b6f0537-1a46-4d98-9efd-defbaec21c36","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 06:42:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/1b6f0537-1a46-4d98-9efd-defbaec21c36
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 06:42:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 06:42:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6447
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-12 06:42:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"07108dc0-c119-442e-a044-973069a1501a","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918769560956","ivr_completed_at":"2026-07-12T01:12:30.207272"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 06:42:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-12 06:42:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6447 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 06:42:48 [13.203.39.153][-][-][info][bolna] [Bolna SearchDoctor] doctor: 'Rajesh Kumar Pandey', date_raw: '2026-07-11', check_date: '2026-07-11'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1870
2026-07-12 06:42:48 [13.203.39.153][-][-][info][bolna] [knowledge][working] Direct name match "<span class="hl">Rajesh Kumar Pandey</span>" →  Dr. Rajesh Kumar Pandey
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1576
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1875
2026-07-12 06:42:48 [13.203.39.153][-][-][info][bolna] [Bolna Leave Check] doctor_id: 1, check_date: '2026-07-11', is_on_leave: true
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1995
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1897
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1887
2026-07-12 06:43:24 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Received — doctor: 'Rajesh Kumar Pandey', date: 'Monday', preferred_time: '10:00 AM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:115
2026-07-12 06:43:24 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Resolved date: '2026-07-13'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:127
2026-07-12 06:43:24 [13.203.39.153][-][-][info][bolna] [knowledge][working] Direct name match "<span class="hl">Rajesh Kumar Pandey</span>" →  Dr. Rajesh Kumar Pandey
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1576
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:161
2026-07-12 06:43:24 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Search 'Rajesh Kumar Pandey' → 1 found:  Dr. Rajesh Kumar Pandey
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:163
2026-07-12 06:43:24 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Preferred time '10:00 AM' → '10:00 AM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:235
2026-07-12 06:43:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"1b6f0537-1a46-4d98-9efd-defbaec21c36","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":13.62,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  doctor \u0930\u093e\u091c\u0947\u0936 \u092a\u093e\u0902\u0921\u094
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 06:43:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/1b6f0537-1a46-4d98-9efd-defbaec21c36
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 06:43:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 06:43:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6447
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-12 06:43:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"07108dc0-c119-442e-a044-973069a1501a","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918769560956","ivr_completed_at":"2026-07-12T01:12:30.207272"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 06:43:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-12 06:43:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-12 06:43:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6447 | status: call-disconnected | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 06:43:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"1b6f0537-1a46-4d98-9efd-defbaec21c36","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":100,"total_cost":12,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  doctor \u0930\u093e\u091c\u0947\u0936 \u092a\u093e\u0902\u0921\u0947
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 06:43:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/1b6f0537-1a46-4d98-9efd-defbaec21c36
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 06:43:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 06:43:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6447
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-12 06:43:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6447 | status: completed | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 06:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 06:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 06:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 06:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 06:45:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b6f0537-1a46-4d98-9efd-defbaec21c36","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":100.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 06:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 06:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 06:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 06:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 06:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b6f0537-1a46-4d98-9efd-defbaec21c36","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":100.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 06:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 06:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 06:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 06:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 06:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b6f0537-1a46-4d98-9efd-defbaec21c36","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":100.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 07:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 07:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 07:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 07:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 07:00:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b6f0537-1a46-4d98-9efd-defbaec21c36","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":100.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 07:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 07:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 07:05:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 07:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 07:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b6f0537-1a46-4d98-9efd-defbaec21c36","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":100.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 07:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 07:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 07:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 07:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 07:10:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b6f0537-1a46-4d98-9efd-defbaec21c36","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":100.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 07:15:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 07:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 07:15:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 07:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 07:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b6f0537-1a46-4d98-9efd-defbaec21c36","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":100.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 07:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 07:20:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 07:20:21 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 07:20:23 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 07:20:25 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b6f0537-1a46-4d98-9efd-defbaec21c36","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":100.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 07:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 07:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 07:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 07:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 07:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b6f0537-1a46-4d98-9efd-defbaec21c36","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":100.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 07:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 07:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 07:30:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 07:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 07:30:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b6f0537-1a46-4d98-9efd-defbaec21c36","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":100.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 07:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 07:35:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 07:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 07:35:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 07:35:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b6f0537-1a46-4d98-9efd-defbaec21c36","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":100.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 07:40:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 07:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 07:40:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 07:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 07:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b6f0537-1a46-4d98-9efd-defbaec21c36","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":100.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 07:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 07:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 07:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 07:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 07:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b6f0537-1a46-4d98-9efd-defbaec21c36","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":100.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 07:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 07:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 07:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 07:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 07:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b6f0537-1a46-4d98-9efd-defbaec21c36","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":100.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 07:55:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 07:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 07:55:26 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 07:55:27 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 07:55:28 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b6f0537-1a46-4d98-9efd-defbaec21c36","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":100.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 08:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 08:00:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 08:00:21 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 08:00:22 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 08:00:23 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b6f0537-1a46-4d98-9efd-defbaec21c36","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":100.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 08:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 08:05:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 08:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 08:05:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 08:05:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b6f0537-1a46-4d98-9efd-defbaec21c36","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":100.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 08:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 08:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 08:10:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 08:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 08:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b6f0537-1a46-4d98-9efd-defbaec21c36","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":100.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 08:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 08:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 08:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 08:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 08:20:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b6f0537-1a46-4d98-9efd-defbaec21c36","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":100.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 08:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 08:25:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 08:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 08:25:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 08:25:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b6f0537-1a46-4d98-9efd-defbaec21c36","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":100.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 08:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 08:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 08:30:21 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 08:30:22 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 08:30:24 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b6f0537-1a46-4d98-9efd-defbaec21c36","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":100.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 08:35:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 08:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 08:35:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 08:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 08:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b6f0537-1a46-4d98-9efd-defbaec21c36","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":100.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 08:36:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"718f36fb-5cd9-4e8c-9db9-48d4ec4c1141","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919829650
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 08:36:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/718f36fb-5cd9-4e8c-9db9-48d4ec4c1141
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 08:36:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 08:36:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 718f36fb-5cd9-4e8c-9db9-48d4ec4c1141
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-12 08:36:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 08:36:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-12 08:36:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6448 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 08:36:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"718f36fb-5cd9-4e8c-9db9-48d4ec4c1141","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 08:36:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/718f36fb-5cd9-4e8c-9db9-48d4ec4c1141
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 08:36:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 08:36:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6448
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-12 08:36:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"64f652b3-d931-461a-9243-6faeaec61596","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919829650169","ivr_completed_at":"2026-07-12T03:06:34.628674"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 08:36:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-12 08:36:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6448 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 08:36:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"718f36fb-5cd9-4e8c-9db9-48d4ec4c1141","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 08:36:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/718f36fb-5cd9-4e8c-9db9-48d4ec4c1141
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 08:36:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 08:36:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6448
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-12 08:36:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"64f652b3-d931-461a-9243-6faeaec61596","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919829650169","ivr_completed_at":"2026-07-12T03:06:34.628674"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 08:36:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-12 08:36:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6448 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 08:36:50 [13.203.39.153][-][-][info][bolna] [Bolna SearchDoctor] doctor: 'Obstetrics & Gynaecology', date_raw: '2026-07-11', check_date: '2026-07-11'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1870
2026-07-12 08:36:50 [13.203.39.153][-][-][info][bolna] [Bolna findDoctors] Alias match 'obstetrics' → 'Obstetrics & Gynaecology'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1654
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1875
2026-07-12 08:36:50 [13.203.39.153][-][-][info][bolna] [knowledge][working] Alias resolved "<span class="hl">obstetrics</span>" → Obstetrics & Gynaecology
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1655
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1875
2026-07-12 08:36:50 [13.203.39.153][-][-][info][bolna] [Bolna Leave Check] doctor_id: 4, check_date: '2026-07-11', is_on_leave: false
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1995
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1897
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1887
2026-07-12 08:37:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"718f36fb-5cd9-4e8c-9db9-48d4ec4c1141","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":6.21,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser: What do you know about the gynecologist's appointment today?\nassista
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 08:37:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/718f36fb-5cd9-4e8c-9db9-48d4ec4c1141
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 08:37:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 08:37:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6448
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-12 08:37:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"64f652b3-d931-461a-9243-6faeaec61596","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919829650169","ivr_completed_at":"2026-07-12T03:06:34.628674"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 08:37:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-12 08:37:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-12 08:37:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6448 | status: call-disconnected | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 08:37:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"718f36fb-5cd9-4e8c-9db9-48d4ec4c1141","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":65,"total_cost":9,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser: What do you know about the gynecologist's appointment today?\nassistant
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 08:37:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/718f36fb-5cd9-4e8c-9db9-48d4ec4c1141
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 08:37:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 08:37:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6448
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-12 08:37:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6448 | status: completed | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 08:38:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c1091fff-dfc5-454b-a1c0-c022ebfcff7f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919214003
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 08:38:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c1091fff-dfc5-454b-a1c0-c022ebfcff7f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 08:38:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 08:38:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: c1091fff-dfc5-454b-a1c0-c022ebfcff7f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-12 08:38:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 08:38:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-12 08:38:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6449 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 08:38:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c1091fff-dfc5-454b-a1c0-c022ebfcff7f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 08:38:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c1091fff-dfc5-454b-a1c0-c022ebfcff7f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 08:38:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 08:38:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6449
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-12 08:38:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"35d9da74-0fe2-4e0a-8178-1277bdb962e8","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919214003333","ivr_completed_at":"2026-07-12T03:08:47.236477"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 08:38:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-12 08:38:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6449 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 08:38:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c1091fff-dfc5-454b-a1c0-c022ebfcff7f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 08:38:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c1091fff-dfc5-454b-a1c0-c022ebfcff7f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 08:38:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 08:38:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6449
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-12 08:38:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"35d9da74-0fe2-4e0a-8178-1277bdb962e8","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919214003333","ivr_completed_at":"2026-07-12T03:08:47.236477"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 08:38:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-12 08:38:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6449 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 08:39:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c1091fff-dfc5-454b-a1c0-c022ebfcff7f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":6.64,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0906\u092a\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 08:39:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c1091fff-dfc5-454b-a1c0-c022ebfcff7f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 08:39:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 08:39:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6449
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-12 08:39:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"35d9da74-0fe2-4e0a-8178-1277bdb962e8","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919214003333","ivr_completed_at":"2026-07-12T03:08:47.236477"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 08:39:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-12 08:39:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6449 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 08:39:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c1091fff-dfc5-454b-a1c0-c022ebfcff7f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":57,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0906\u092a\u0915
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 08:39:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c1091fff-dfc5-454b-a1c0-c022ebfcff7f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 08:39:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 08:39:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6449
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-12 08:39:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"35d9da74-0fe2-4e0a-8178-1277bdb962e8","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919214003333","ivr_completed_at":"2026-07-12T03:08:47.236477"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 08:39:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-12 08:39:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-12 08:39:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6449 | status: completed | ivr_option: General Queries | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 08:40:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 08:40:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 08:40:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 08:40:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 08:40:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c1091fff-dfc5-454b-a1c0-c022ebfcff7f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 08:50:42 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 08:50:43 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 08:50:47 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 08:50:49 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 08:50:50 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c1091fff-dfc5-454b-a1c0-c022ebfcff7f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 08:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 08:55:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 08:55:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 08:55:24 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 08:55:28 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c1091fff-dfc5-454b-a1c0-c022ebfcff7f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 09:00:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 09:00:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 09:00:30 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 09:00:34 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 09:00:42 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c1091fff-dfc5-454b-a1c0-c022ebfcff7f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":57.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 09:04:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d5bbcf38-8855-4fb0-96b4-1be5cb1cd637","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919782494
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 09:04:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d5bbcf38-8855-4fb0-96b4-1be5cb1cd637
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 09:04:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 09:04:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: d5bbcf38-8855-4fb0-96b4-1be5cb1cd637
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-12 09:04:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 09:04:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-12 09:04:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6450 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 09:05:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d5bbcf38-8855-4fb0-96b4-1be5cb1cd637","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 09:05:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d5bbcf38-8855-4fb0-96b4-1be5cb1cd637
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 09:05:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 09:05:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6450
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-12 09:05:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"44241bc4-36cd-4823-8d75-7f58cd23d225","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919782494154","ivr_completed_at":"2026-07-12T03:35:11.795006"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 09:05:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-12 09:05:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6450 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 09:05:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d5bbcf38-8855-4fb0-96b4-1be5cb1cd637","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 09:05:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d5bbcf38-8855-4fb0-96b4-1be5cb1cd637
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 09:05:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 09:05:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6450
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-12 09:05:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"44241bc4-36cd-4823-8d75-7f58cd23d225","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919782494154","ivr_completed_at":"2026-07-12T03:35:11.795006"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 09:05:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-12 09:05:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6450 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 09:05:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 09:05:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 09:05:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 09:05:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 09:05:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"d5bbcf38-8855-4fb0-96b4-1be5cb1cd637","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 09:05:29 [13.203.39.153][-][-][info][bolna] [Bolna SearchDoctor] doctor: 'Utkarsh Agrawal', date_raw: 'आज', check_date: '2026-07-12'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1870
2026-07-12 09:05:29 [13.203.39.153][-][-][info][bolna] [knowledge][working] Direct name match "<span class="hl">Utkarsh Agrawal</span>" → Dr. Utkarsh Agrawal
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1576
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1875
2026-07-12 09:05:29 [13.203.39.153][-][-][info][bolna] [Bolna Leave Check] doctor_id: 5, check_date: '2026-07-12', is_on_leave: false
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1995
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1897
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1887
2026-07-12 09:05:29 [13.203.39.153][-][-][info][bolna] [Bolna Leave Check] doctor_id: 6, check_date: '2026-07-12', is_on_leave: false
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1995
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1931
2026-07-12 09:05:57 [13.203.39.153][-][-][info][bolna] [Bolna SearchDoctor] doctor: 'Toshi Agarwal', date_raw: 'आज', check_date: '2026-07-12'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1870
2026-07-12 09:05:57 [13.203.39.153][-][-][info][bolna] [knowledge][working] Direct name match "<span class="hl">Toshi Agarwal</span>" → Dr. Toshi Agarwal
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1576
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1875
2026-07-12 09:05:57 [13.203.39.153][-][-][info][bolna] [Bolna Leave Check] doctor_id: 4, check_date: '2026-07-12', is_on_leave: false
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1995
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1897
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1887
2026-07-12 09:06:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d5bbcf38-8855-4fb0-96b4-1be5cb1cd637","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":11.63,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  ma'am \u092e\u0941\u091d\u0947 \u0915\u094c\u0936\u0932 \u0905\u091
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 09:06:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d5bbcf38-8855-4fb0-96b4-1be5cb1cd637
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 09:06:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 09:06:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6450
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-12 09:06:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"44241bc4-36cd-4823-8d75-7f58cd23d225","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919782494154","ivr_completed_at":"2026-07-12T03:35:11.795006"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 09:06:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-12 09:06:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-12 09:06:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6450 | status: call-disconnected | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 09:10:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 09:10:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 09:10:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 09:10:22 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 09:10:25 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"d5bbcf38-8855-4fb0-96b4-1be5cb1cd637","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":11.63,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 09:11:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d5bbcf38-8855-4fb0-96b4-1be5cb1cd637","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":69,"total_cost":9,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  ma'am \u092e\u0941\u091d\u0947 \u0915\u094c\u0936\u0932 \u0905\u0917\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 09:11:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d5bbcf38-8855-4fb0-96b4-1be5cb1cd637
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 09:11:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 09:11:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6450
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-12 09:11:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6450 | status: completed | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 09:13:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0b8cd540-2b52-4b3a-bc3b-083ebaf99213","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919052002
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 09:13:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0b8cd540-2b52-4b3a-bc3b-083ebaf99213
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 09:13:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 09:13:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 0b8cd540-2b52-4b3a-bc3b-083ebaf99213
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-12 09:13:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 09:13:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-12 09:13:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6451 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 09:13:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0b8cd540-2b52-4b3a-bc3b-083ebaf99213","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"azure\/gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usa
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 09:13:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0b8cd540-2b52-4b3a-bc3b-083ebaf99213
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 09:13:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 09:13:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6451
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-12 09:13:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","call_sid":"df259e8c-f559-4c06-86d6-75d0d8cc07e3","timezone":"America\/Los_Angeles","call_reason":"Emergency","from_number":"+919052002727","ivr_completed_at":"2026-07-12T03:43:46.670871"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 09:13:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Emergency
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-12 09:13:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6451 | status: in-progress | ivr_option: Emergency | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 09:13:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0b8cd540-2b52-4b3a-bc3b-083ebaf99213","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"azure\/gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usa
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 09:13:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0b8cd540-2b52-4b3a-bc3b-083ebaf99213
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 09:13:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 09:13:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6451
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-12 09:13:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6451 | status: in-progress | ivr_option: Emergency | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 09:14:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a2c70de1-e554-4f1b-bfed-8210ca39f70c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918619143
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 09:14:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a2c70de1-e554-4f1b-bfed-8210ca39f70c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 09:14:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 09:14:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: a2c70de1-e554-4f1b-bfed-8210ca39f70c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-12 09:14:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 09:14:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-12 09:14:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6452 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 09:14:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a2c70de1-e554-4f1b-bfed-8210ca39f70c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 09:14:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a2c70de1-e554-4f1b-bfed-8210ca39f70c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 09:14:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 09:14:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6452
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-12 09:14:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"94d478bc-4210-44b8-8769-16751bfb1a5d","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918619143309","ivr_completed_at":"2026-07-12T03:44:15.688768"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 09:14:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-12 09:14:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6452 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 09:14:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a2c70de1-e554-4f1b-bfed-8210ca39f70c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 09:14:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a2c70de1-e554-4f1b-bfed-8210ca39f70c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 09:14:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 09:14:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6452
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-12 09:14:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"94d478bc-4210-44b8-8769-16751bfb1a5d","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918619143309","ivr_completed_at":"2026-07-12T03:44:15.688768"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 09:14:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-12 09:14:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6452 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 09:14:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0b8cd540-2b52-4b3a-bc3b-083ebaf99213","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":5.68,"transcript":"assistant: Forbaxy Emergency.  \u092c\u0924\u093e\u0907\u090f, \u0915\u094d\u092f\u093e emergency \u0939\u0948\nuser:  ma'am \u0915\u094b\u0908 general physician available \u0939\u0948 \u0905\u092d\u0940 \u0906\u092a\u0915\u0947 \u092a\u093e\u0938\nassistant:  \u091c\u0940, \u092c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 09:14:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0b8cd540-2b52-4b3a-bc3b-083ebaf99213
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 09:14:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 09:14:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6451
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-12 09:14:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6451 | status: call-disconnected | ivr_option: Emergency | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 09:14:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"1b36ad03-766e-4367-bf01-abd8b26128af","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919052002
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 09:14:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/1b36ad03-766e-4367-bf01-abd8b26128af
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 09:14:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 09:14:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 1b36ad03-766e-4367-bf01-abd8b26128af
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-12 09:14:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 09:14:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-12 09:14:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6453 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 09:15:00 [13.203.39.153][-][-][info][bolna] [Bolna SearchDoctor] doctor: 'Orthopaedics', date_raw: '', check_date: '2026-07-12'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1870
2026-07-12 09:15:00 [13.203.39.153][-][-][info][bolna] [knowledge][working] Speciality match "<span class="hl">Orthopaedics</span>" → Orthopaedics
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1675
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1875
2026-07-12 09:15:00 [13.203.39.153][-][-][info][bolna] [Bolna Leave Check] doctor_id: 6, check_date: '2026-07-12', is_on_leave: false
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1995
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1897
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1887
2026-07-12 09:15:00 [13.203.39.153][-][-][info][bolna] [Bolna Leave Check] doctor_id: 5, check_date: '2026-07-12', is_on_leave: false
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1995
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1897
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1887
2026-07-12 09:15:00 [13.203.39.153][-][-][info][bolna] [Bolna Leave Check] doctor_id: 5, check_date: '2026-07-12', is_on_leave: false
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1995
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1931
2026-07-12 09:15:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0b8cd540-2b52-4b3a-bc3b-083ebaf99213","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":75,"total_cost":9,"transcript":"assistant: Forbaxy Emergency.  \u092c\u0924\u093e\u0907\u090f, \u0915\u094d\u092f\u093e emergency \u0939\u0948\nuser:  ma'am \u0915\u094b\u0908 general physician available \u0939\u0948 \u0905\u092d\u0940 \u0906\u092a\u0915\u0947 \u092a\u093e\u0938\nassistant:  \u091c\u0940, \u092c\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 09:15:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0b8cd540-2b52-4b3a-bc3b-083ebaf99213
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 09:15:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 09:15:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6451
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-12 09:15:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6451 | status: completed | ivr_option: Emergency | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 09:15:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"1b36ad03-766e-4367-bf01-abd8b26128af","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 09:15:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/1b36ad03-766e-4367-bf01-abd8b26128af
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 09:15:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 09:15:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6453
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-12 09:15:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"dd240fbe-9a4a-4e1d-936e-6ec4566f4a37","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919052002727","ivr_completed_at":"2026-07-12T03:45:11.260051"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 09:15:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-12 09:15:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6453 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 09:15:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"1b36ad03-766e-4367-bf01-abd8b26128af","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 09:15:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/1b36ad03-766e-4367-bf01-abd8b26128af
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 09:15:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 09:15:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6453
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-12 09:15:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"dd240fbe-9a4a-4e1d-936e-6ec4566f4a37","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919052002727","ivr_completed_at":"2026-07-12T03:45:11.260051"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 09:15:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-12 09:15:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6453 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 09:15:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a2c70de1-e554-4f1b-bfed-8210ca39f70c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":9.63,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  othophelic doctor\nassistant:  \u091c\u093c\u0930\u0942\u0930\u0964 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 09:15:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a2c70de1-e554-4f1b-bfed-8210ca39f70c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 09:15:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 09:15:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6452
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-12 09:15:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"94d478bc-4210-44b8-8769-16751bfb1a5d","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918619143309","ivr_completed_at":"2026-07-12T03:44:15.688768"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 09:15:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-12 09:15:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6452 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 09:15:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a2c70de1-e554-4f1b-bfed-8210ca39f70c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":79,"total_cost":9,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  othophelic doctor\nassistant:  \u091c\u093c\u0930\u0942\u0930\u0964 \u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 09:15:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a2c70de1-e554-4f1b-bfed-8210ca39f70c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 09:15:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 09:15:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6452
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-12 09:15:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"94d478bc-4210-44b8-8769-16751bfb1a5d","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918619143309","ivr_completed_at":"2026-07-12T03:44:15.688768"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 09:15:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-12 09:15:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-12 09:15:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6452 | status: completed | ivr_option: General Queries | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 09:15:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 09:15:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 09:15:21 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 09:15:23 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"75df0149-8724-44be-9c6b-9db615449f3f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 09:15:25 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"a2c70de1-e554-4f1b-bfed-8210ca39f70c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":9.63,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 09:15:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"1b36ad03-766e-4367-bf01-abd8b26128af","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":1.82,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  general physician appointment\nassistant: \u091c\u093c\u0930\u0942\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 09:15:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/1b36ad03-766e-4367-bf01-abd8b26128af
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 09:15:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 09:15:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6453
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-12 09:15:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"dd240fbe-9a4a-4e1d-936e-6ec4566f4a37","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919052002727","ivr_completed_at":"2026-07-12T03:45:11.260051"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 09:15:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-12 09:15:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-12 09:15:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6453 | status: call-disconnected | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 09:15:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"1b36ad03-766e-4367-bf01-abd8b26128af","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":39,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  general physician appointment\nassistant: \u091c\u093c\u0930\u0942\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 09:15:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/1b36ad03-766e-4367-bf01-abd8b26128af
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 09:15:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 09:15:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6453
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-12 09:15:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6453 | status: completed | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 09:20:03 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +918619143309 HTTP:200 response:{"status":"queued","message":"done","execution_id":"1fb62891-5fbe-4749-8966-02620a8ce539","run_id":"1fb62891-5fbe-4749-8966-02620a8ce539"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2334
2026-07-12 09:20:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"1fb62891-5fbe-4749-8966-02620a8ce539","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 09:20:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/1fb62891-5fbe-4749-8966-02620a8ce539
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 09:20:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 09:20:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 1fb62891-5fbe-4749-8966-02620a8ce539
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-12 09:20:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918619143309"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 09:20:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-12 09:20:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6454 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 09:20:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"1fb62891-5fbe-4749-8966-02620a8ce539","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 09:20:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/1fb62891-5fbe-4749-8966-02620a8ce539
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 09:20:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 09:20:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6454
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-12 09:20:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918619143309"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 09:20:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-12 09:20:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6454 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 09:20:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"1fb62891-5fbe-4749-8966-02620a8ce539","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 09:20:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/1fb62891-5fbe-4749-8966-02620a8ce539
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 09:20:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: busy
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 09:20:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6454
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-12 09:20:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918619143309"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 09:20:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-12 09:20:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6454 | status: busy | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 09:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 09:20:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 09:20:21 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 09:20:24 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1fb62891-5fbe-4749-8966-02620a8ce539","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 09:20:28 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b36ad03-766e-4367-bf01-abd8b26128af","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":39.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 09:25:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 09:25:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 09:25:21 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 09:25:25 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1fb62891-5fbe-4749-8966-02620a8ce539","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 09:25:29 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b36ad03-766e-4367-bf01-abd8b26128af","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":39.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 09:30:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 09:30:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 09:30:23 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 09:30:27 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1fb62891-5fbe-4749-8966-02620a8ce539","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 09:30:31 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b36ad03-766e-4367-bf01-abd8b26128af","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":39.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 09:34:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0235198f-70e7-47c0-806c-475f2d01ce9d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919351691
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 09:34:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0235198f-70e7-47c0-806c-475f2d01ce9d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 09:34:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 09:34:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 0235198f-70e7-47c0-806c-475f2d01ce9d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-12 09:34:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 09:34:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-12 09:34:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6455 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 09:35:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0235198f-70e7-47c0-806c-475f2d01ce9d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 09:35:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0235198f-70e7-47c0-806c-475f2d01ce9d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 09:35:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 09:35:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6455
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-12 09:35:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"63fba86d-26b5-4f87-a94b-856a49e24867","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919351691003","ivr_completed_at":"2026-07-12T04:05:04.492803"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 09:35:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-12 09:35:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6455 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 09:35:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0235198f-70e7-47c0-806c-475f2d01ce9d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 09:35:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0235198f-70e7-47c0-806c-475f2d01ce9d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 09:35:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 09:35:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6455
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-12 09:35:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"63fba86d-26b5-4f87-a94b-856a49e24867","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919351691003","ivr_completed_at":"2026-07-12T04:05:04.492803"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 09:35:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-12 09:35:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6455 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 09:35:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0235198f-70e7-47c0-806c-475f2d01ce9d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":2.58,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u0915\u094d\u092f\u093e \u092f\u0939\u093e\u0902 \u092a\u0930 \u090
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 09:35:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0235198f-70e7-47c0-806c-475f2d01ce9d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 09:35:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 09:35:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6455
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-12 09:35:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"63fba86d-26b5-4f87-a94b-856a49e24867","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919351691003","ivr_completed_at":"2026-07-12T04:05:04.492803"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 09:35:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-12 09:35:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6455 | status: call-disconnected | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 09:35:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 09:35:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 09:35:22 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 09:35:26 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1fb62891-5fbe-4749-8966-02620a8ce539","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 09:35:30 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0235198f-70e7-47c0-806c-475f2d01ce9d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":2.58,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 09:36:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0235198f-70e7-47c0-806c-475f2d01ce9d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":34,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u0915\u094d\u092f\u093e \u092f\u0939\u093e\u0902 \u092a\u0930 \u0906\
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 09:36:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0235198f-70e7-47c0-806c-475f2d01ce9d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 09:36:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 09:36:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6455
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-12 09:36:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"63fba86d-26b5-4f87-a94b-856a49e24867","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919351691003","ivr_completed_at":"2026-07-12T04:05:04.492803"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 09:36:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-12 09:36:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-12 09:36:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6455 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 09:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 09:40:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 09:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 09:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1fb62891-5fbe-4749-8966-02620a8ce539","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 09:40:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0235198f-70e7-47c0-806c-475f2d01ce9d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":34.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 09:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 09:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 09:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 09:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1fb62891-5fbe-4749-8966-02620a8ce539","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 09:45:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0235198f-70e7-47c0-806c-475f2d01ce9d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":34.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 09:47:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e513ee73-8850-4c25-8ac0-b757289bfb3e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919521174
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 09:47:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e513ee73-8850-4c25-8ac0-b757289bfb3e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 09:47:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 09:47:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: e513ee73-8850-4c25-8ac0-b757289bfb3e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-12 09:47:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 09:47:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-12 09:47:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6456 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 09:48:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e513ee73-8850-4c25-8ac0-b757289bfb3e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 09:48:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e513ee73-8850-4c25-8ac0-b757289bfb3e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 09:48:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 09:48:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6456
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-12 09:48:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"04de6713-3ff8-4b4a-b02f-4686ebc8a9a5","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919521174340","ivr_completed_at":"2026-07-12T04:18:16.300585"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 09:48:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-12 09:48:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6456 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 09:48:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e513ee73-8850-4c25-8ac0-b757289bfb3e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 09:48:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e513ee73-8850-4c25-8ac0-b757289bfb3e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 09:48:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 09:48:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6456
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-12 09:48:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"04de6713-3ff8-4b4a-b02f-4686ebc8a9a5","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919521174340","ivr_completed_at":"2026-07-12T04:18:16.300585"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 09:48:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-12 09:48:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6456 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 09:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 09:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 09:50:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 09:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1fb62891-5fbe-4749-8966-02620a8ce539","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 09:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"e513ee73-8850-4c25-8ac0-b757289bfb3e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 09:50:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e513ee73-8850-4c25-8ac0-b757289bfb3e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":23.68,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0906\u092a\u0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 09:50:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e513ee73-8850-4c25-8ac0-b757289bfb3e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 09:50:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 09:50:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6456
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-12 09:50:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"04de6713-3ff8-4b4a-b02f-4686ebc8a9a5","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919521174340","ivr_completed_at":"2026-07-12T04:18:16.300585"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 09:50:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-12 09:50:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6456 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 09:50:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e513ee73-8850-4c25-8ac0-b757289bfb3e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":150,"total_cost":15,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0906\u092a\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 09:50:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e513ee73-8850-4c25-8ac0-b757289bfb3e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 09:50:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 09:50:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6456
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-12 09:50:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"04de6713-3ff8-4b4a-b02f-4686ebc8a9a5","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919521174340","ivr_completed_at":"2026-07-12T04:18:16.300585"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 09:50:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-12 09:50:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-12 09:50:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6456 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 09:55:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0d4667eb-207c-4238-8a42-758d71b1f843","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919351286
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 09:55:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0d4667eb-207c-4238-8a42-758d71b1f843
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 09:55:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 09:55:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 0d4667eb-207c-4238-8a42-758d71b1f843
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-12 09:55:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 09:55:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-12 09:55:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6457 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 09:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 09:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 09:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 09:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1fb62891-5fbe-4749-8966-02620a8ce539","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 09:55:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0d4667eb-207c-4238-8a42-758d71b1f843","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{},"cost_breakdown":null,"extracted_data":null,"summary":
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 09:55:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0d4667eb-207c-4238-8a42-758d71b1f843","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 09:55:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0d4667eb-207c-4238-8a42-758d71b1f843
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 09:55:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 09:55:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6457
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-12 09:55:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"185aabc5-80b5-4814-b34e-fda84df27ede","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919351286166","ivr_completed_at":"2026-07-12T04:25:23.020987"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 09:55:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-12 09:55:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6457 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 09:55:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0d4667eb-207c-4238-8a42-758d71b1f843","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 09:55:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0d4667eb-207c-4238-8a42-758d71b1f843
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 09:55:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 09:55:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6457
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-12 09:55:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"185aabc5-80b5-4814-b34e-fda84df27ede","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919351286166","ivr_completed_at":"2026-07-12T04:25:23.020987"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 09:55:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-12 09:55:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6457 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 09:55:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0d4667eb-207c-4238-8a42-758d71b1f843","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":1.68,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant: \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u092
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 09:55:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0d4667eb-207c-4238-8a42-758d71b1f843
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 09:55:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 09:55:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6457
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-12 09:55:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"185aabc5-80b5-4814-b34e-fda84df27ede","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919351286166","ivr_completed_at":"2026-07-12T04:25:23.020987"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 09:55:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-12 09:55:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6457 | status: call-disconnected | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 09:56:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0d4667eb-207c-4238-8a42-758d71b1f843","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":35,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant: \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u0928 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 09:56:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0d4667eb-207c-4238-8a42-758d71b1f843
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 09:56:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 09:56:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6457
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-12 09:56:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"185aabc5-80b5-4814-b34e-fda84df27ede","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919351286166","ivr_completed_at":"2026-07-12T04:25:23.020987"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 09:56:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-12 09:56:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-12 09:56:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6457 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 10:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 10:00:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 10:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 10:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1fb62891-5fbe-4749-8966-02620a8ce539","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 10:00:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0d4667eb-207c-4238-8a42-758d71b1f843","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":35.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 10:02:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"f1eca7d6-3fae-465c-b239-2f087d0493d6","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919928474
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 10:02:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/f1eca7d6-3fae-465c-b239-2f087d0493d6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 10:02:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 10:02:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: f1eca7d6-3fae-465c-b239-2f087d0493d6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-12 10:02:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 10:02:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-12 10:02:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6458 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 10:02:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"f1eca7d6-3fae-465c-b239-2f087d0493d6","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 10:02:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/f1eca7d6-3fae-465c-b239-2f087d0493d6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 10:02:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 10:02:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6458
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-12 10:02:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"f38bfc6c-60a0-4879-9481-369e9e331986","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919928474384","ivr_completed_at":"2026-07-12T04:32:57.773664"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 10:02:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-12 10:02:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6458 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 10:02:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"f1eca7d6-3fae-465c-b239-2f087d0493d6","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 10:02:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/f1eca7d6-3fae-465c-b239-2f087d0493d6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 10:02:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 10:02:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6458
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-12 10:02:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"f38bfc6c-60a0-4879-9481-369e9e331986","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919928474384","ivr_completed_at":"2026-07-12T04:32:57.773664"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 10:02:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-12 10:02:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6458 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 10:04:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"f1eca7d6-3fae-465c-b239-2f087d0493d6","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":15.39,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u092e\u0941\u091d\u0947 \u092c\u093e\u0924 \u0915\u0930\u0928\u094
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 10:04:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/f1eca7d6-3fae-465c-b239-2f087d0493d6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 10:04:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 10:04:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6458
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-12 10:04:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"f38bfc6c-60a0-4879-9481-369e9e331986","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919928474384","ivr_completed_at":"2026-07-12T04:32:57.773664"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 10:04:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-12 10:04:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6458 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 10:04:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"f1eca7d6-3fae-465c-b239-2f087d0493d6","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":105,"total_cost":12,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u092e\u0941\u091d\u0947 \u092c\u093e\u0924 \u0915\u0930\u0928\u0940
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 10:04:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/f1eca7d6-3fae-465c-b239-2f087d0493d6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 10:04:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 10:04:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6458
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-12 10:04:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"f38bfc6c-60a0-4879-9481-369e9e331986","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919928474384","ivr_completed_at":"2026-07-12T04:32:57.773664"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 10:04:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-12 10:04:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-12 10:04:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6458 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 10:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 10:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 10:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 10:05:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1fb62891-5fbe-4749-8966-02620a8ce539","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 10:05:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"f1eca7d6-3fae-465c-b239-2f087d0493d6","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":105.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 10:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 10:10:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 10:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 10:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1fb62891-5fbe-4749-8966-02620a8ce539","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 10:10:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"f1eca7d6-3fae-465c-b239-2f087d0493d6","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":105.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 10:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 10:15:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 10:15:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 10:15:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1fb62891-5fbe-4749-8966-02620a8ce539","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 10:15:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"f1eca7d6-3fae-465c-b239-2f087d0493d6","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":105.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 10:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 10:20:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 10:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 10:20:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1fb62891-5fbe-4749-8966-02620a8ce539","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 10:20:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"f1eca7d6-3fae-465c-b239-2f087d0493d6","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":105.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 10:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 10:25:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 10:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 10:25:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1fb62891-5fbe-4749-8966-02620a8ce539","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 10:25:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"f1eca7d6-3fae-465c-b239-2f087d0493d6","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":105.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 10:27:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d9c7cdb2-fad4-40f8-a3f2-9a36065eaa4f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917014467
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 10:27:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d9c7cdb2-fad4-40f8-a3f2-9a36065eaa4f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 10:27:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 10:27:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: d9c7cdb2-fad4-40f8-a3f2-9a36065eaa4f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-12 10:27:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 10:27:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-12 10:27:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6459 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 10:27:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d9c7cdb2-fad4-40f8-a3f2-9a36065eaa4f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 10:27:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d9c7cdb2-fad4-40f8-a3f2-9a36065eaa4f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 10:27:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 10:27:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6459
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-12 10:27:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"266cc2a5-eb45-4e54-a167-0504fd9c7849","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917014467408","ivr_completed_at":"2026-07-12T04:57:21.188934"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 10:27:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-12 10:27:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6459 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 10:27:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d9c7cdb2-fad4-40f8-a3f2-9a36065eaa4f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 10:27:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d9c7cdb2-fad4-40f8-a3f2-9a36065eaa4f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 10:27:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 10:27:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6459
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-12 10:27:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"266cc2a5-eb45-4e54-a167-0504fd9c7849","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917014467408","ivr_completed_at":"2026-07-12T04:57:21.188934"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 10:27:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-12 10:27:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6459 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 10:27:36 [13.203.39.153][-][-][info][bolna] [Bolna SearchDoctor] doctor: 'Naman Singhal', date_raw: '', check_date: '2026-07-12'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1870
2026-07-12 10:27:36 [13.203.39.153][-][-][info][bolna] [knowledge][working] Direct name match "<span class="hl">Naman Singhal</span>" → Dr. Naman Singhal
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1576
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1875
2026-07-12 10:27:36 [13.203.39.153][-][-][info][bolna] [Bolna Leave Check] doctor_id: 11, check_date: '2026-07-12', is_on_leave: false
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1995
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1897
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1887
2026-07-12 10:27:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d9c7cdb2-fad4-40f8-a3f2-9a36065eaa4f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":4.67,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  doctor \u0928\u092e\u0928 \u091c\u0940 \u092e\u0947\u0902 \u092e\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 10:27:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d9c7cdb2-fad4-40f8-a3f2-9a36065eaa4f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 10:27:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 10:27:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6459
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-12 10:27:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"266cc2a5-eb45-4e54-a167-0504fd9c7849","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917014467408","ivr_completed_at":"2026-07-12T04:57:21.188934"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 10:27:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-12 10:27:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6459 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 10:28:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d9c7cdb2-fad4-40f8-a3f2-9a36065eaa4f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":53,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  doctor \u0928\u092e\u0928 \u091c\u0940 \u092e\u0947\u0902 \u092e\u093f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 10:28:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d9c7cdb2-fad4-40f8-a3f2-9a36065eaa4f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 10:28:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 10:28:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6459
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-12 10:28:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"266cc2a5-eb45-4e54-a167-0504fd9c7849","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917014467408","ivr_completed_at":"2026-07-12T04:57:21.188934"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 10:28:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-12 10:28:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-12 10:28:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6459 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 10:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 10:30:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 10:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 10:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1fb62891-5fbe-4749-8966-02620a8ce539","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 10:30:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"d9c7cdb2-fad4-40f8-a3f2-9a36065eaa4f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 10:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 10:35:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 10:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 10:35:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1fb62891-5fbe-4749-8966-02620a8ce539","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 10:35:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"d9c7cdb2-fad4-40f8-a3f2-9a36065eaa4f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 10:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 10:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 10:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 10:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1fb62891-5fbe-4749-8966-02620a8ce539","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 10:40:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"d9c7cdb2-fad4-40f8-a3f2-9a36065eaa4f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 10:43:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0bc41791-7561-45da-834d-fcbcdeacb313","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918278620
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 10:43:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0bc41791-7561-45da-834d-fcbcdeacb313
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 10:43:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 10:43:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 0bc41791-7561-45da-834d-fcbcdeacb313
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-12 10:43:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 10:43:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-12 10:43:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6460 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 10:43:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0bc41791-7561-45da-834d-fcbcdeacb313","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 10:43:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0bc41791-7561-45da-834d-fcbcdeacb313
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 10:43:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 10:43:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6460
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-12 10:43:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"eefd27d2-8ed7-4010-a1ba-25a1a3a8fa2d","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918278620456","ivr_completed_at":"2026-07-12T05:13:56.794839"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 10:43:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-12 10:43:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6460 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 10:43:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0bc41791-7561-45da-834d-fcbcdeacb313","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 10:43:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0bc41791-7561-45da-834d-fcbcdeacb313
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 10:43:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 10:43:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6460
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-12 10:43:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"eefd27d2-8ed7-4010-a1ba-25a1a3a8fa2d","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918278620456","ivr_completed_at":"2026-07-12T05:13:56.794839"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 10:43:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-12 10:43:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6460 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 10:44:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0bc41791-7561-45da-834d-fcbcdeacb313","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0.1,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\n","usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voi
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 10:44:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0bc41791-7561-45da-834d-fcbcdeacb313
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 10:44:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 10:44:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6460
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-12 10:44:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"eefd27d2-8ed7-4010-a1ba-25a1a3a8fa2d","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918278620456","ivr_completed_at":"2026-07-12T05:13:56.794839"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 10:44:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-12 10:44:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6460 | status: call-disconnected | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 10:44:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0bc41791-7561-45da-834d-fcbcdeacb313","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":29,"total_cost":3,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\n","usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 10:44:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0bc41791-7561-45da-834d-fcbcdeacb313
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 10:44:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 10:44:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6460
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-12 10:44:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"eefd27d2-8ed7-4010-a1ba-25a1a3a8fa2d","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918278620456","ivr_completed_at":"2026-07-12T05:13:56.794839"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 10:44:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-12 10:44:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6460 | status: completed | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 10:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 10:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 10:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 10:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1fb62891-5fbe-4749-8966-02620a8ce539","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 10:45:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0bc41791-7561-45da-834d-fcbcdeacb313","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":29.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 10:50:04 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +918278620456 HTTP:200 response:{"status":"queued","message":"done","execution_id":"6ff44f6c-1dd6-4a38-b0f8-0342e2f6adc6","run_id":"6ff44f6c-1dd6-4a38-b0f8-0342e2f6adc6"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2334
2026-07-12 10:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 10:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 10:50:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 10:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"6ff44f6c-1dd6-4a38-b0f8-0342e2f6adc6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"voicemail_detection_enabled":true,"endpointing":100,"in
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 10:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0bc41791-7561-45da-834d-fcbcdeacb313","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":29.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 10:50:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"6ff44f6c-1dd6-4a38-b0f8-0342e2f6adc6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 10:50:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/6ff44f6c-1dd6-4a38-b0f8-0342e2f6adc6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 10:50:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 10:50:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6461
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-12 10:50:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918278620456"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 10:50:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-12 10:50:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6461 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 10:50:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"6ff44f6c-1dd6-4a38-b0f8-0342e2f6adc6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 10:50:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/6ff44f6c-1dd6-4a38-b0f8-0342e2f6adc6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 10:50:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 10:50:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6461
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-12 10:50:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918278620456"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 10:50:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-12 10:50:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6461 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 10:51:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"6ff44f6c-1dd6-4a38-b0f8-0342e2f6adc6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 10:51:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/6ff44f6c-1dd6-4a38-b0f8-0342e2f6adc6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 10:51:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: no-answer
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 10:51:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6461
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-12 10:51:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918278620456"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 10:51:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-12 10:51:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6461 | status: no-answer | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 10:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 10:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 10:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 10:55:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"6ff44f6c-1dd6-4a38-b0f8-0342e2f6adc6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 10:55:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0bc41791-7561-45da-834d-fcbcdeacb313","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":29.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 11:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 11:00:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 11:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 11:00:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"6ff44f6c-1dd6-4a38-b0f8-0342e2f6adc6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 11:00:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0bc41791-7561-45da-834d-fcbcdeacb313","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":29.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 11:03:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0486ec92-e6a6-45e5-9ee5-3ff2294e8175","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917023295
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 11:03:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0486ec92-e6a6-45e5-9ee5-3ff2294e8175
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 11:03:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 11:03:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 0486ec92-e6a6-45e5-9ee5-3ff2294e8175
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-12 11:03:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 11:03:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-12 11:03:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6462 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 11:04:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0486ec92-e6a6-45e5-9ee5-3ff2294e8175","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 11:04:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0486ec92-e6a6-45e5-9ee5-3ff2294e8175
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 11:04:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 11:04:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6462
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-12 11:04:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"adb2af21-96b9-4a7f-83db-97ce4d4df93d","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917023295645","ivr_completed_at":"2026-07-12T05:34:10.557106"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 11:04:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-12 11:04:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6462 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 11:04:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0486ec92-e6a6-45e5-9ee5-3ff2294e8175","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 11:04:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0486ec92-e6a6-45e5-9ee5-3ff2294e8175
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 11:04:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 11:04:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6462
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-12 11:04:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"adb2af21-96b9-4a7f-83db-97ce4d4df93d","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917023295645","ivr_completed_at":"2026-07-12T05:34:10.557106"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 11:04:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-12 11:04:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6462 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 11:04:31 [13.203.39.153][-][-][info][bolna] [Bolna CurrentDate] Returned — date: '2026-07-12', day: 'Sunday'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2421
2026-07-12 11:04:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0486ec92-e6a6-45e5-9ee5-3ff2294e8175","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":5.99,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0906\u092a\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 11:04:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0486ec92-e6a6-45e5-9ee5-3ff2294e8175
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 11:04:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 11:04:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6462
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-12 11:04:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"adb2af21-96b9-4a7f-83db-97ce4d4df93d","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917023295645","ivr_completed_at":"2026-07-12T05:34:10.557106"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 11:04:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-12 11:04:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6462 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 11:04:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0486ec92-e6a6-45e5-9ee5-3ff2294e8175","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":55,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0906\u092a\u0915
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 11:04:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0486ec92-e6a6-45e5-9ee5-3ff2294e8175
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 11:04:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 11:04:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6462
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-12 11:04:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"adb2af21-96b9-4a7f-83db-97ce4d4df93d","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917023295645","ivr_completed_at":"2026-07-12T05:34:10.557106"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 11:04:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-12 11:04:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-12 11:04:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6462 | status: completed | ivr_option: General Queries | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 11:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 11:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 11:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 11:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"6ff44f6c-1dd6-4a38-b0f8-0342e2f6adc6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 11:05:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0486ec92-e6a6-45e5-9ee5-3ff2294e8175","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":55.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 11:08:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"161b4b2b-d314-423f-a894-544b344c4495","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918052645
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 11:08:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/161b4b2b-d314-423f-a894-544b344c4495
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 11:08:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 11:08:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 161b4b2b-d314-423f-a894-544b344c4495
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-12 11:08:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 11:08:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-12 11:08:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6463 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 11:08:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"161b4b2b-d314-423f-a894-544b344c4495","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 11:08:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/161b4b2b-d314-423f-a894-544b344c4495
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 11:08:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 11:08:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6463
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-12 11:08:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"56fdd349-7efb-40bb-930f-0db48bdedb7a","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918052645461","ivr_completed_at":"2026-07-12T05:38:25.432591"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 11:08:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-12 11:08:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6463 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 11:08:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"161b4b2b-d314-423f-a894-544b344c4495","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 11:08:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/161b4b2b-d314-423f-a894-544b344c4495
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 11:08:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 11:08:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6463
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-12 11:08:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"56fdd349-7efb-40bb-930f-0db48bdedb7a","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918052645461","ivr_completed_at":"2026-07-12T05:38:25.432591"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 11:08:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-12 11:08:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6463 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 11:09:28 [13.203.39.153][-][-][info][bolna] [Bolna SearchDoctor] doctor: 'Naman Singhal', date_raw: 'आज', check_date: '2026-07-12'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1870
2026-07-12 11:09:28 [13.203.39.153][-][-][info][bolna] [knowledge][working] Direct name match "<span class="hl">Naman Singhal</span>" → Dr. Naman Singhal
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1576
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1875
2026-07-12 11:09:28 [13.203.39.153][-][-][info][bolna] [Bolna Leave Check] doctor_id: 11, check_date: '2026-07-12', is_on_leave: false
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1995
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1897
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1887
2026-07-12 11:10:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"161b4b2b-d314-423f-a894-544b344c4495","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":16.32,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u092f\u0939 \u0924\u094b daily \u0935\u093e\u0932\u0940 type \u093
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 11:10:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/161b4b2b-d314-423f-a894-544b344c4495
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 11:10:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 11:10:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6463
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-12 11:10:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"56fdd349-7efb-40bb-930f-0db48bdedb7a","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918052645461","ivr_completed_at":"2026-07-12T05:38:25.432591"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 11:10:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-12 11:10:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6463 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 11:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 11:10:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 11:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 11:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"6ff44f6c-1dd6-4a38-b0f8-0342e2f6adc6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 11:10:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"161b4b2b-d314-423f-a894-544b344c4495","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":16.32,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 11:10:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"161b4b2b-d314-423f-a894-544b344c4495","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":123,"total_cost":15,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u092f\u0939 \u0924\u094b daily \u0935\u093e\u0932\u0940 type \u0939
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 11:10:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/161b4b2b-d314-423f-a894-544b344c4495
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 11:10:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 11:10:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6463
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-12 11:10:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"56fdd349-7efb-40bb-930f-0db48bdedb7a","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918052645461","ivr_completed_at":"2026-07-12T05:38:25.432591"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 11:10:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-12 11:10:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-12 11:10:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6463 | status: completed | ivr_option: General Queries | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 11:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 11:15:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 11:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 11:15:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"6ff44f6c-1dd6-4a38-b0f8-0342e2f6adc6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 11:15:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"161b4b2b-d314-423f-a894-544b344c4495","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":123.0,"total_cost":15.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 11:17:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d043670f-298c-469b-be53-8d2730928209","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918107081
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 11:17:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d043670f-298c-469b-be53-8d2730928209
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 11:17:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 11:17:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: d043670f-298c-469b-be53-8d2730928209
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-12 11:17:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 11:17:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-12 11:17:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6464 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 11:18:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d043670f-298c-469b-be53-8d2730928209","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 11:18:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d043670f-298c-469b-be53-8d2730928209
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 11:18:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 11:18:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6464
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-12 11:18:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"38edbe42-eaa7-45d9-be30-3b218ba51244","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918107081389","ivr_completed_at":"2026-07-12T05:48:04.731711"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 11:18:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-12 11:18:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6464 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 11:18:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d043670f-298c-469b-be53-8d2730928209","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 11:18:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d043670f-298c-469b-be53-8d2730928209
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 11:18:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 11:18:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6464
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-12 11:18:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"38edbe42-eaa7-45d9-be30-3b218ba51244","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918107081389","ivr_completed_at":"2026-07-12T05:48:04.731711"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 11:18:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-12 11:18:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6464 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 11:18:18 [13.203.39.153][-][-][info][bolna] [Bolna SearchDoctor] doctor: 'Arun Sharma', date_raw: 'आज', check_date: '2026-07-12'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1870
2026-07-12 11:18:18 [13.203.39.153][-][-][info][bolna] [knowledge][working] Direct name match "<span class="hl">Arun Sharma</span>" → Dr. Arun Sharma
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1576
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1875
2026-07-12 11:18:18 [13.203.39.153][-][-][info][bolna] [Bolna Leave Check] doctor_id: 3, check_date: '2026-07-12', is_on_leave: false
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1995
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1897
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1887
2026-07-12 11:18:18 [13.203.39.153][-][-][info][bolna] [Bolna Leave Check] doctor_id: 2, check_date: '2026-07-12', is_on_leave: false
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1995
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1931
2026-07-12 11:18:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d043670f-298c-469b-be53-8d2730928209","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":4.89,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  want to know that \u0905\u0930\u0941\u0923 sir was there or not\nass
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 11:18:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d043670f-298c-469b-be53-8d2730928209
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 11:18:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 11:18:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6464
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-12 11:18:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"38edbe42-eaa7-45d9-be30-3b218ba51244","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918107081389","ivr_completed_at":"2026-07-12T05:48:04.731711"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 11:18:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-12 11:18:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6464 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 11:18:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d043670f-298c-469b-be53-8d2730928209","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":49,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  want to know that \u0905\u0930\u0941\u0923 sir was there or not\nassis
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 11:18:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d043670f-298c-469b-be53-8d2730928209
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 11:18:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 11:18:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6464
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-12 11:18:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"38edbe42-eaa7-45d9-be30-3b218ba51244","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918107081389","ivr_completed_at":"2026-07-12T05:48:04.731711"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 11:18:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-12 11:18:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-12 11:18:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6464 | status: completed | ivr_option: General Queries | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 11:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 11:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 11:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 11:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"6ff44f6c-1dd6-4a38-b0f8-0342e2f6adc6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 11:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"d043670f-298c-469b-be53-8d2730928209","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":49.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 11:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 11:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 11:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 11:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"6ff44f6c-1dd6-4a38-b0f8-0342e2f6adc6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 11:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"d043670f-298c-469b-be53-8d2730928209","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":49.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 11:30:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 11:30:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 11:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 11:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"6ff44f6c-1dd6-4a38-b0f8-0342e2f6adc6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 11:30:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"d043670f-298c-469b-be53-8d2730928209","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":49.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 11:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 11:40:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 11:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 11:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"6ff44f6c-1dd6-4a38-b0f8-0342e2f6adc6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 11:40:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"d043670f-298c-469b-be53-8d2730928209","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":49.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 11:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 11:45:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 11:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 11:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"6ff44f6c-1dd6-4a38-b0f8-0342e2f6adc6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 11:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"d043670f-298c-469b-be53-8d2730928209","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":49.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 11:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 11:50:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 11:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 11:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"6ff44f6c-1dd6-4a38-b0f8-0342e2f6adc6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 11:50:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"d043670f-298c-469b-be53-8d2730928209","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":49.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 11:51:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"472863bc-9759-4b0e-ad77-6da9eed12e55","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919024060
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 11:51:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/472863bc-9759-4b0e-ad77-6da9eed12e55
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 11:51:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 11:51:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 472863bc-9759-4b0e-ad77-6da9eed12e55
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-12 11:51:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 11:51:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-12 11:51:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6465 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 11:51:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"472863bc-9759-4b0e-ad77-6da9eed12e55","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 11:51:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/472863bc-9759-4b0e-ad77-6da9eed12e55
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 11:51:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 11:51:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6465
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-12 11:51:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"23bf77b7-08af-4bc2-ab85-08161bf70043","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919024060490","ivr_completed_at":"2026-07-12T06:21:16.193016"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 11:51:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-12 11:51:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6465 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 11:51:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"472863bc-9759-4b0e-ad77-6da9eed12e55","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 11:51:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/472863bc-9759-4b0e-ad77-6da9eed12e55
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 11:51:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 11:51:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6465
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-12 11:51:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"23bf77b7-08af-4bc2-ab85-08161bf70043","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919024060490","ivr_completed_at":"2026-07-12T06:21:16.193016"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 11:51:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-12 11:51:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6465 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 11:51:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"472863bc-9759-4b0e-ad77-6da9eed12e55","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":4.31,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser: You have to be a little bit different.\nassistant:  Could you please 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 11:51:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/472863bc-9759-4b0e-ad77-6da9eed12e55
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 11:51:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 11:51:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6465
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-12 11:51:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"23bf77b7-08af-4bc2-ab85-08161bf70043","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919024060490","ivr_completed_at":"2026-07-12T06:21:16.193016"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 11:51:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-12 11:51:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-12 11:51:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6465 | status: call-disconnected | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 11:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 11:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 11:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 11:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"6ff44f6c-1dd6-4a38-b0f8-0342e2f6adc6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 11:55:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"472863bc-9759-4b0e-ad77-6da9eed12e55","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":4.31,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 12:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 12:00:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 12:00:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 12:00:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"6ff44f6c-1dd6-4a38-b0f8-0342e2f6adc6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 12:00:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"472863bc-9759-4b0e-ad77-6da9eed12e55","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":4.31,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 12:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 12:05:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 12:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 12:05:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"6ff44f6c-1dd6-4a38-b0f8-0342e2f6adc6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 12:05:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"472863bc-9759-4b0e-ad77-6da9eed12e55","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":4.31,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 12:05:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"09adbcf3-edb9-4a85-9f1d-3bd4d5fc49a1","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919649288
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 12:05:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/09adbcf3-edb9-4a85-9f1d-3bd4d5fc49a1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 12:05:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 12:05:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 09adbcf3-edb9-4a85-9f1d-3bd4d5fc49a1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-12 12:05:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 12:05:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-12 12:05:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6466 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 12:06:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"09adbcf3-edb9-4a85-9f1d-3bd4d5fc49a1","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 12:06:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/09adbcf3-edb9-4a85-9f1d-3bd4d5fc49a1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 12:06:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 12:06:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6466
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-12 12:06:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 12:06:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-12 12:06:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6466 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 12:06:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"77bdca9a-b1a0-4071-9c00-ba2afbc3922c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919649288
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 12:06:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/77bdca9a-b1a0-4071-9c00-ba2afbc3922c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 12:06:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 12:06:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 77bdca9a-b1a0-4071-9c00-ba2afbc3922c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-12 12:06:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 12:06:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-12 12:06:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6467 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 12:06:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"77bdca9a-b1a0-4071-9c00-ba2afbc3922c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 12:06:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/77bdca9a-b1a0-4071-9c00-ba2afbc3922c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 12:06:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 12:06:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6467
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-12 12:06:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 12:06:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-12 12:06:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6467 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 12:08:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"661a67a7-c945-468e-b7d8-58efe0cf5abb","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919829016
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 12:08:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/661a67a7-c945-468e-b7d8-58efe0cf5abb
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 12:08:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 12:08:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 661a67a7-c945-468e-b7d8-58efe0cf5abb
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-12 12:08:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 12:08:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-12 12:08:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6468 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 12:08:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"661a67a7-c945-468e-b7d8-58efe0cf5abb","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 12:08:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/661a67a7-c945-468e-b7d8-58efe0cf5abb
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 12:08:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 12:08:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6468
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-12 12:08:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"829fd676-4b11-4d38-a362-6e888315e2d0","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919829016249","ivr_completed_at":"2026-07-12T06:38:27.967021"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 12:08:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-12 12:08:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6468 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 12:08:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"661a67a7-c945-468e-b7d8-58efe0cf5abb","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 12:08:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/661a67a7-c945-468e-b7d8-58efe0cf5abb
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 12:08:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 12:08:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6468
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-12 12:08:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"829fd676-4b11-4d38-a362-6e888315e2d0","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919829016249","ivr_completed_at":"2026-07-12T06:38:27.967021"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 12:08:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-12 12:08:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6468 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 12:08:51 [13.203.39.153][-][-][info][bolna] [Bolna CurrentDate] Returned — date: '2026-07-12', day: 'Sunday'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2421
2026-07-12 12:09:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"661a67a7-c945-468e-b7d8-58efe0cf5abb","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":9.34,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0906\u092a\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 12:09:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/661a67a7-c945-468e-b7d8-58efe0cf5abb
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 12:09:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 12:09:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6468
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-12 12:09:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"829fd676-4b11-4d38-a362-6e888315e2d0","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919829016249","ivr_completed_at":"2026-07-12T06:38:27.967021"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 12:09:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-12 12:09:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6468 | status: call-disconnected | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 12:10:05 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919649288165 HTTP:200 response:{"status":"queued","message":"done","execution_id":"15765a5b-3e87-4931-82a1-15061698fc0f","run_id":"15765a5b-3e87-4931-82a1-15061698fc0f"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2334
2026-07-12 12:10:05 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919649288165 HTTP:200 response:{"status":"queued","message":"done","execution_id":"0301bcfb-6cec-446b-af0e-c3cb958c2ec6","run_id":"0301bcfb-6cec-446b-af0e-c3cb958c2ec6"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2334
2026-07-12 12:10:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0301bcfb-6cec-446b-af0e-c3cb958c2ec6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 12:10:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0301bcfb-6cec-446b-af0e-c3cb958c2ec6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 12:10:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 12:10:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 0301bcfb-6cec-446b-af0e-c3cb958c2ec6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-12 12:10:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919649288165"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 12:10:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-12 12:10:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6469 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 12:10:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0301bcfb-6cec-446b-af0e-c3cb958c2ec6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 12:10:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0301bcfb-6cec-446b-af0e-c3cb958c2ec6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 12:10:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 12:10:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6469
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-12 12:10:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919649288165"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 12:10:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-12 12:10:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6469 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 12:10:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"15765a5b-3e87-4931-82a1-15061698fc0f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 12:10:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/15765a5b-3e87-4931-82a1-15061698fc0f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 12:10:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 12:10:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 15765a5b-3e87-4931-82a1-15061698fc0f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-12 12:10:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919649288165"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 12:10:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-12 12:10:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6470 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 12:10:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"15765a5b-3e87-4931-82a1-15061698fc0f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 12:10:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/15765a5b-3e87-4931-82a1-15061698fc0f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 12:10:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 12:10:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6470
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-12 12:10:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919649288165"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 12:10:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-12 12:10:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6470 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 12:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 12:10:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 12:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 12:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"15765a5b-3e87-4931-82a1-15061698fc0f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 12:10:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"661a67a7-c945-468e-b7d8-58efe0cf5abb","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":9.34,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 12:10:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"15765a5b-3e87-4931-82a1-15061698fc0f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 12:10:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/15765a5b-3e87-4931-82a1-15061698fc0f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 12:10:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: busy
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 12:10:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6470
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-12 12:10:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919649288165"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 12:10:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-12 12:10:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6470 | status: busy | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 12:10:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0301bcfb-6cec-446b-af0e-c3cb958c2ec6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 12:10:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0301bcfb-6cec-446b-af0e-c3cb958c2ec6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 12:10:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: busy
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 12:10:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6469
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-12 12:10:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919649288165"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 12:10:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-12 12:10:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6469 | status: busy | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 12:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 12:15:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 12:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 12:15:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"0301bcfb-6cec-446b-af0e-c3cb958c2ec6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 12:15:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"661a67a7-c945-468e-b7d8-58efe0cf5abb","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":9.34,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 12:20:04 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919829016249 HTTP:200 response:{"status":"queued","message":"done","execution_id":"d2ec56b5-417f-4adb-9471-e1ac07dd43ba","run_id":"d2ec56b5-417f-4adb-9471-e1ac07dd43ba"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2334
2026-07-12 12:20:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d2ec56b5-417f-4adb-9471-e1ac07dd43ba","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 12:20:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d2ec56b5-417f-4adb-9471-e1ac07dd43ba
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 12:20:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 12:20:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: d2ec56b5-417f-4adb-9471-e1ac07dd43ba
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-12 12:20:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919829016249"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 12:20:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-12 12:20:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6471 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 12:20:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d2ec56b5-417f-4adb-9471-e1ac07dd43ba","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 12:20:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d2ec56b5-417f-4adb-9471-e1ac07dd43ba
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 12:20:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 12:20:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6471
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-12 12:20:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919829016249"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 12:20:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-12 12:20:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6471 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 12:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 12:20:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 12:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 12:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"d2ec56b5-417f-4adb-9471-e1ac07dd43ba","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 12:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"661a67a7-c945-468e-b7d8-58efe0cf5abb","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":9.34,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 12:20:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d2ec56b5-417f-4adb-9471-e1ac07dd43ba","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 12:20:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d2ec56b5-417f-4adb-9471-e1ac07dd43ba
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 12:20:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: busy
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 12:20:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6471
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-12 12:20:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919829016249"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 12:20:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-12 12:20:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6471 | status: busy | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 12:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 12:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 12:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 12:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"d2ec56b5-417f-4adb-9471-e1ac07dd43ba","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 12:25:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"661a67a7-c945-468e-b7d8-58efe0cf5abb","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":9.34,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 12:27:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"76bd91f9-4eaf-476c-8ff3-5a8aa5b63240","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918107507
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 12:27:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/76bd91f9-4eaf-476c-8ff3-5a8aa5b63240
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 12:27:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 12:27:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 76bd91f9-4eaf-476c-8ff3-5a8aa5b63240
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-12 12:27:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 12:27:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-12 12:27:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6472 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 12:28:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"76bd91f9-4eaf-476c-8ff3-5a8aa5b63240","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 12:28:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/76bd91f9-4eaf-476c-8ff3-5a8aa5b63240
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 12:28:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 12:28:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6472
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-12 12:28:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"ff16e6a6-2a02-4db8-9de6-1f260b654ec9","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918107507187","ivr_completed_at":"2026-07-12T06:58:03.717971"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 12:28:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-12 12:28:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6472 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 12:28:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"76bd91f9-4eaf-476c-8ff3-5a8aa5b63240","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 12:28:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/76bd91f9-4eaf-476c-8ff3-5a8aa5b63240
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 12:28:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 12:28:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6472
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-12 12:28:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"ff16e6a6-2a02-4db8-9de6-1f260b654ec9","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918107507187","ivr_completed_at":"2026-07-12T06:58:03.717971"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 12:28:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-12 12:28:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6472 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 12:28:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"76bd91f9-4eaf-476c-8ff3-5a8aa5b63240","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":2.61,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  ehs \u0939\u0948 \u0915\u094d\u092f\u093e hospital \u092e\u0947\u090
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 12:28:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/76bd91f9-4eaf-476c-8ff3-5a8aa5b63240
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 12:28:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 12:28:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6472
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-12 12:28:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"ff16e6a6-2a02-4db8-9de6-1f260b654ec9","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918107507187","ivr_completed_at":"2026-07-12T06:58:03.717971"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 12:28:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-12 12:28:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6472 | status: call-disconnected | ivr_option: Appointment & General | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 12:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 12:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 12:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 12:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"d2ec56b5-417f-4adb-9471-e1ac07dd43ba","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 12:30:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"76bd91f9-4eaf-476c-8ff3-5a8aa5b63240","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":2.61,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 12:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 12:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 12:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 12:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"d2ec56b5-417f-4adb-9471-e1ac07dd43ba","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 12:35:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"76bd91f9-4eaf-476c-8ff3-5a8aa5b63240","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":2.61,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 12:40:05 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +918107507187 HTTP:200 response:{"status":"queued","message":"done","execution_id":"5d8357f0-ba6a-4612-8686-aeba81393f53","run_id":"5d8357f0-ba6a-4612-8686-aeba81393f53"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2334
2026-07-12 12:40:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5d8357f0-ba6a-4612-8686-aeba81393f53","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 12:40:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5d8357f0-ba6a-4612-8686-aeba81393f53
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 12:40:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 12:40:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6473
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-12 12:40:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918107507187"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 12:40:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-12 12:40:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6473 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 12:40:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5d8357f0-ba6a-4612-8686-aeba81393f53","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 12:40:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5d8357f0-ba6a-4612-8686-aeba81393f53
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 12:40:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 12:40:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6473
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-12 12:40:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918107507187"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 12:40:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-12 12:40:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6473 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 12:40:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 12:40:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 12:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 12:40:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5d8357f0-ba6a-4612-8686-aeba81393f53","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"voicemail_detection_enabled":true,"endpointing":100,"in
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 12:40:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"76bd91f9-4eaf-476c-8ff3-5a8aa5b63240","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":2.61,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 12:40:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5d8357f0-ba6a-4612-8686-aeba81393f53","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 12:40:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5d8357f0-ba6a-4612-8686-aeba81393f53
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 12:40:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 12:40:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6473
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-12 12:40:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918107507187"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 12:40:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-12 12:40:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6473 | status: in-progress | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 12:41:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5d8357f0-ba6a-4612-8686-aeba81393f53","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":6.46,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 12:41:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5d8357f0-ba6a-4612-8686-aeba81393f53
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 12:41:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 12:41:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6473
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-12 12:41:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918107507187"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 12:41:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:637
2026-07-12 12:41:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6473 | status: call-disconnected | ivr_option: No input | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 12:41:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7686cc3d-2db2-465c-ba3c-5caee93fdc09","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919649959
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 12:41:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/7686cc3d-2db2-465c-ba3c-5caee93fdc09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 12:41:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 12:41:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 7686cc3d-2db2-465c-ba3c-5caee93fdc09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-12 12:41:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 12:41:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-12 12:41:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6474 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 12:41:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7686cc3d-2db2-465c-ba3c-5caee93fdc09","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 12:41:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/7686cc3d-2db2-465c-ba3c-5caee93fdc09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 12:41:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 12:41:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6474
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-12 12:41:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 12:41:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-12 12:41:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6474 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 12:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 12:45:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 12:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 12:45:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5d8357f0-ba6a-4612-8686-aeba81393f53","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":6.46,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 12:45:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"7686cc3d-2db2-465c-ba3c-5caee93fdc09","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{},"cost_breakdown":null,"extracted_data":null,"summary":
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 12:50:05 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919649959808 HTTP:200 response:{"status":"queued","message":"done","execution_id":"c9556ceb-2c47-40bb-898c-5baea6c2aa95","run_id":"c9556ceb-2c47-40bb-898c-5baea6c2aa95"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2334
2026-07-12 12:50:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c9556ceb-2c47-40bb-898c-5baea6c2aa95","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 12:50:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c9556ceb-2c47-40bb-898c-5baea6c2aa95
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 12:50:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 12:50:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: c9556ceb-2c47-40bb-898c-5baea6c2aa95
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-12 12:50:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919649959808"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 12:50:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-12 12:50:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6475 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 12:50:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c9556ceb-2c47-40bb-898c-5baea6c2aa95","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 12:50:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c9556ceb-2c47-40bb-898c-5baea6c2aa95
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 12:50:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 12:50:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6475
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-12 12:50:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919649959808"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 12:50:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-12 12:50:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6475 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 12:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 12:50:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 12:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 12:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"c9556ceb-2c47-40bb-898c-5baea6c2aa95","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 12:50:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"7686cc3d-2db2-465c-ba3c-5caee93fdc09","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{},"cost_breakdown":null,"extracted_data":null,"summary":
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 12:51:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c9556ceb-2c47-40bb-898c-5baea6c2aa95","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 12:51:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c9556ceb-2c47-40bb-898c-5baea6c2aa95
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 12:51:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: no-answer
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 12:51:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6475
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-12 12:51:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919649959808"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 12:51:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-12 12:51:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6475 | status: no-answer | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 12:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 12:55:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 12:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 12:55:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"c9556ceb-2c47-40bb-898c-5baea6c2aa95","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 12:55:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"7686cc3d-2db2-465c-ba3c-5caee93fdc09","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{},"cost_breakdown":null,"extracted_data":null,"summary":
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 13:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 13:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 13:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 13:00:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"c9556ceb-2c47-40bb-898c-5baea6c2aa95","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 13:00:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"7686cc3d-2db2-465c-ba3c-5caee93fdc09","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{},"cost_breakdown":null,"extracted_data":null,"summary":
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 13:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 13:05:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 13:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 13:05:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"c9556ceb-2c47-40bb-898c-5baea6c2aa95","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 13:05:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"7686cc3d-2db2-465c-ba3c-5caee93fdc09","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{},"cost_breakdown":null,"extracted_data":null,"summary":
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 13:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 13:10:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 13:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 13:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"c9556ceb-2c47-40bb-898c-5baea6c2aa95","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 13:10:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"7686cc3d-2db2-465c-ba3c-5caee93fdc09","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{},"cost_breakdown":null,"extracted_data":null,"summary":
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 13:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 13:15:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 13:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 13:15:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"c9556ceb-2c47-40bb-898c-5baea6c2aa95","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 13:15:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"7686cc3d-2db2-465c-ba3c-5caee93fdc09","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{},"cost_breakdown":null,"extracted_data":null,"summary":
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 13:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 13:20:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 13:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 13:20:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"c9556ceb-2c47-40bb-898c-5baea6c2aa95","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 13:20:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"7686cc3d-2db2-465c-ba3c-5caee93fdc09","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{},"cost_breakdown":null,"extracted_data":null,"summary":
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 13:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 13:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 13:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 13:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"c9556ceb-2c47-40bb-898c-5baea6c2aa95","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 13:25:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"7686cc3d-2db2-465c-ba3c-5caee93fdc09","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{},"cost_breakdown":null,"extracted_data":null,"summary":
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 13:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 13:30:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 13:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 13:30:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"c9556ceb-2c47-40bb-898c-5baea6c2aa95","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 13:30:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"7686cc3d-2db2-465c-ba3c-5caee93fdc09","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{},"cost_breakdown":null,"extracted_data":null,"summary":
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 13:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 13:35:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 13:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 13:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"c9556ceb-2c47-40bb-898c-5baea6c2aa95","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 13:35:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"7686cc3d-2db2-465c-ba3c-5caee93fdc09","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{},"cost_breakdown":null,"extracted_data":null,"summary":
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 13:37:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"472863bc-9759-4b0e-ad77-6da9eed12e55","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":47,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser: You have to be a little bit different.\nassistant:  Could you please cl
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 13:37:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/472863bc-9759-4b0e-ad77-6da9eed12e55
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 13:37:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 13:37:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6465
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-12 13:37:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6465 | status: completed | ivr_option: Appointment Booking | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 13:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 13:40:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 13:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 13:40:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"c9556ceb-2c47-40bb-898c-5baea6c2aa95","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 13:40:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"472863bc-9759-4b0e-ad77-6da9eed12e55","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":47.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 13:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 13:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 13:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 13:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"c9556ceb-2c47-40bb-898c-5baea6c2aa95","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 13:45:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"472863bc-9759-4b0e-ad77-6da9eed12e55","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":47.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 13:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 13:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 13:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 13:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"c9556ceb-2c47-40bb-898c-5baea6c2aa95","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 13:50:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"472863bc-9759-4b0e-ad77-6da9eed12e55","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":47.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 13:54:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"09adbcf3-edb9-4a85-9f1d-3bd4d5fc49a1","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":594,"output":53}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 13:54:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/09adbcf3-edb9-4a85-9f1d-3bd4d5fc49a1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 13:54:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 13:54:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6466
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-12 13:54:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 13:54:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-12 13:54:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6466 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 13:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 13:55:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 13:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 13:55:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"c9556ceb-2c47-40bb-898c-5baea6c2aa95","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 13:55:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"09adbcf3-edb9-4a85-9f1d-3bd4d5fc49a1","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":594,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 13:55:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"77bdca9a-b1a0-4071-9c00-ba2afbc3922c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"output":55}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 13:55:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/77bdca9a-b1a0-4071-9c00-ba2afbc3922c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 13:55:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 13:55:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6467
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-12 13:55:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 13:55:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-12 13:55:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6467 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 13:59:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"661a67a7-c945-468e-b7d8-58efe0cf5abb","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":85,"total_cost":9,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0906\u092a\u0915
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 13:59:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/661a67a7-c945-468e-b7d8-58efe0cf5abb
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 13:59:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 13:59:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6468
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-12 13:59:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"829fd676-4b11-4d38-a362-6e888315e2d0","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919829016249","ivr_completed_at":"2026-07-12T06:38:27.967021"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 13:59:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-12 13:59:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-12 13:59:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6468 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 14:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 14:00:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 14:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 14:00:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"c9556ceb-2c47-40bb-898c-5baea6c2aa95","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 14:00:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"661a67a7-c945-468e-b7d8-58efe0cf5abb","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":85.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 14:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 14:05:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 14:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 14:05:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"c9556ceb-2c47-40bb-898c-5baea6c2aa95","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 14:05:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"661a67a7-c945-468e-b7d8-58efe0cf5abb","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":85.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 14:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 14:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 14:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 14:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"c9556ceb-2c47-40bb-898c-5baea6c2aa95","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 14:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"661a67a7-c945-468e-b7d8-58efe0cf5abb","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":85.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 14:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 14:15:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 14:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 14:15:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"c9556ceb-2c47-40bb-898c-5baea6c2aa95","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 14:15:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"661a67a7-c945-468e-b7d8-58efe0cf5abb","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":85.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 14:20:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"76bd91f9-4eaf-476c-8ff3-5a8aa5b63240","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":38,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  ehs \u0939\u0948 \u0915\u094d\u092f\u093e hospital \u092e\u0947\u0902\
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 14:20:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/76bd91f9-4eaf-476c-8ff3-5a8aa5b63240
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 14:20:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 14:20:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6472
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-12 14:20:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"ff16e6a6-2a02-4db8-9de6-1f260b654ec9","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918107507187","ivr_completed_at":"2026-07-12T06:58:03.717971"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 14:20:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-12 14:20:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-12 14:20:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6472 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 14:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 14:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 14:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 14:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"c9556ceb-2c47-40bb-898c-5baea6c2aa95","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 14:20:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"76bd91f9-4eaf-476c-8ff3-5a8aa5b63240","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":38.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 14:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 14:25:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 14:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 14:25:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"c9556ceb-2c47-40bb-898c-5baea6c2aa95","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 14:25:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"76bd91f9-4eaf-476c-8ff3-5a8aa5b63240","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":38.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 14:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 14:30:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 14:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 14:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"c9556ceb-2c47-40bb-898c-5baea6c2aa95","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 14:30:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"76bd91f9-4eaf-476c-8ff3-5a8aa5b63240","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":38.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 14:30:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5d8357f0-ba6a-4612-8686-aeba81393f53","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":40,"total_cost":6,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 14:30:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5d8357f0-ba6a-4612-8686-aeba81393f53
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 14:30:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 14:30:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6473
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-12 14:30:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6473 | status: completed | ivr_option: Outbound Followup | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 14:31:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7686cc3d-2db2-465c-ba3c-5caee93fdc09","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"output":52}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 14:31:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/7686cc3d-2db2-465c-ba3c-5caee93fdc09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 14:31:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 14:31:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6474
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-12 14:31:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 14:31:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-12 14:31:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6474 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 14:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 14:35:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 14:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 14:35:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5d8357f0-ba6a-4612-8686-aeba81393f53","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 14:35:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"7686cc3d-2db2-465c-ba3c-5caee93fdc09","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 14:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 14:40:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 14:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 14:40:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5d8357f0-ba6a-4612-8686-aeba81393f53","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 14:40:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"7686cc3d-2db2-465c-ba3c-5caee93fdc09","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 14:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 14:45:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 14:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 14:45:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5d8357f0-ba6a-4612-8686-aeba81393f53","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 14:45:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"7686cc3d-2db2-465c-ba3c-5caee93fdc09","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 14:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 14:50:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 14:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 14:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5d8357f0-ba6a-4612-8686-aeba81393f53","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 14:50:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"7686cc3d-2db2-465c-ba3c-5caee93fdc09","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 14:51:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"41c94989-71d5-48f3-8757-f5ffe0f09998","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919549079
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 14:51:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/41c94989-71d5-48f3-8757-f5ffe0f09998
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 14:51:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 14:51:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 41c94989-71d5-48f3-8757-f5ffe0f09998
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-12 14:51:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 14:51:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-12 14:51:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6476 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 14:51:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"41c94989-71d5-48f3-8757-f5ffe0f09998","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 14:51:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/41c94989-71d5-48f3-8757-f5ffe0f09998
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 14:51:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 14:51:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6476
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-12 14:51:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"f67f2872-5e74-4d46-b91d-a3416ba06fa6","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919549079539","ivr_completed_at":"2026-07-12T09:21:38.537032"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 14:51:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-12 14:51:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6476 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 14:51:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"41c94989-71d5-48f3-8757-f5ffe0f09998","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 14:51:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/41c94989-71d5-48f3-8757-f5ffe0f09998
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 14:51:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 14:51:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6476
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-12 14:51:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"f67f2872-5e74-4d46-b91d-a3416ba06fa6","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919549079539","ivr_completed_at":"2026-07-12T09:21:38.537032"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 14:51:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-12 14:51:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6476 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 14:52:11 [13.203.39.153][-][-][info][bolna] [Bolna SearchDoctor] doctor: 'Internal Medicine', date_raw: '', check_date: '2026-07-12'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1870
2026-07-12 14:52:11 [13.203.39.153][-][-][info][bolna] [Bolna findDoctors] Alias match 'internal' → 'Internal Medicine'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1654
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1875
2026-07-12 14:52:11 [13.203.39.153][-][-][info][bolna] [knowledge][working] Alias resolved "<span class="hl">internal</span>" → Internal Medicine
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1655
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1875
2026-07-12 14:52:11 [13.203.39.153][-][-][info][bolna] [Bolna Leave Check] doctor_id: 3, check_date: '2026-07-12', is_on_leave: false
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1995
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1897
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1887
2026-07-12 14:52:11 [13.203.39.153][-][-][info][bolna] [Bolna Leave Check] doctor_id: 2, check_date: '2026-07-12', is_on_leave: false
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1995
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1897
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1887
2026-07-12 14:52:11 [13.203.39.153][-][-][info][bolna] [Bolna Leave Check] doctor_id: 2, check_date: '2026-07-12', is_on_leave: false
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1995
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1931
2026-07-12 14:52:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"41c94989-71d5-48f3-8757-f5ffe0f09998","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":8.57,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  general physician \u0915\u094b \u0926\u093f\u0916\u093e\u0928\u093e 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 14:52:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/41c94989-71d5-48f3-8757-f5ffe0f09998
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 14:52:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 14:52:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6476
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-12 14:52:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"f67f2872-5e74-4d46-b91d-a3416ba06fa6","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919549079539","ivr_completed_at":"2026-07-12T09:21:38.537032"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 14:52:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-12 14:52:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6476 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 14:55:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 14:55:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 14:55:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 14:55:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5d8357f0-ba6a-4612-8686-aeba81393f53","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 14:55:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"41c94989-71d5-48f3-8757-f5ffe0f09998","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":8.57,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 15:00:04 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919549079539 HTTP:200 response:{"status":"queued","message":"done","execution_id":"e1326b93-0924-4707-a9a2-ba0c2b968045","run_id":"e1326b93-0924-4707-a9a2-ba0c2b968045"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2334
2026-07-12 15:00:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e1326b93-0924-4707-a9a2-ba0c2b968045","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 15:00:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e1326b93-0924-4707-a9a2-ba0c2b968045
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 15:00:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 15:00:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: e1326b93-0924-4707-a9a2-ba0c2b968045
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-12 15:00:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919549079539"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 15:00:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-12 15:00:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6477 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 15:00:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e1326b93-0924-4707-a9a2-ba0c2b968045","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 15:00:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e1326b93-0924-4707-a9a2-ba0c2b968045
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 15:00:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 15:00:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6477
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-12 15:00:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919549079539"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 15:00:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-12 15:00:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6477 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 15:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 15:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 15:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 15:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e1326b93-0924-4707-a9a2-ba0c2b968045","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 15:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"41c94989-71d5-48f3-8757-f5ffe0f09998","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":8.57,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 15:00:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e1326b93-0924-4707-a9a2-ba0c2b968045","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 15:00:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e1326b93-0924-4707-a9a2-ba0c2b968045
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 15:00:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 15:00:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6477
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-12 15:00:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919549079539"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 15:00:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-12 15:00:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6477 | status: in-progress | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 15:00:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e1326b93-0924-4707-a9a2-ba0c2b968045","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":1.87,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 15:00:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e1326b93-0924-4707-a9a2-ba0c2b968045
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 15:00:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 15:00:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6477
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-12 15:00:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919549079539"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 15:00:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:637
2026-07-12 15:00:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6477 | status: call-disconnected | ivr_option: No input | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 15:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 15:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 15:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 15:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e1326b93-0924-4707-a9a2-ba0c2b968045","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":1.87,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 15:05:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"41c94989-71d5-48f3-8757-f5ffe0f09998","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":8.57,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 15:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 15:10:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 15:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 15:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e1326b93-0924-4707-a9a2-ba0c2b968045","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":1.87,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 15:10:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"41c94989-71d5-48f3-8757-f5ffe0f09998","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":8.57,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 15:18:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"41c94989-71d5-48f3-8757-f5ffe0f09998","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":73,"total_cost":9,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  general physician \u0915\u094b \u0926\u093f\u0916\u093e\u0928\u093e \u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 15:18:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/41c94989-71d5-48f3-8757-f5ffe0f09998
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 15:18:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 15:18:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6476
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-12 15:18:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"f67f2872-5e74-4d46-b91d-a3416ba06fa6","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919549079539","ivr_completed_at":"2026-07-12T09:21:38.537032"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 15:18:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-12 15:18:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-12 15:18:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6476 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 15:20:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e1326b93-0924-4707-a9a2-ba0c2b968045","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":19,"total_cost":3,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 15:20:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e1326b93-0924-4707-a9a2-ba0c2b968045
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 15:20:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 15:20:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6477
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-12 15:20:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6477 | status: completed | ivr_option: Outbound Followup | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 15:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 15:20:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 15:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 15:20:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e1326b93-0924-4707-a9a2-ba0c2b968045","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":1.87,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 15:20:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"41c94989-71d5-48f3-8757-f5ffe0f09998","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":73.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 15:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 15:25:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 15:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 15:25:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e1326b93-0924-4707-a9a2-ba0c2b968045","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":19.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 15:25:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"41c94989-71d5-48f3-8757-f5ffe0f09998","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":73.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 15:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 15:30:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 15:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 15:30:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e1326b93-0924-4707-a9a2-ba0c2b968045","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":19.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 15:30:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"41c94989-71d5-48f3-8757-f5ffe0f09998","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":73.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 15:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 15:35:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 15:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 15:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e1326b93-0924-4707-a9a2-ba0c2b968045","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":19.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 15:35:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"41c94989-71d5-48f3-8757-f5ffe0f09998","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":73.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 15:45:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 15:45:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 15:45:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 15:45:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e1326b93-0924-4707-a9a2-ba0c2b968045","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":19.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 15:45:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"41c94989-71d5-48f3-8757-f5ffe0f09998","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":73.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 15:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 15:50:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 15:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 15:50:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e1326b93-0924-4707-a9a2-ba0c2b968045","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":19.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 15:50:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"41c94989-71d5-48f3-8757-f5ffe0f09998","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":73.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 15:54:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d570d0f5-5c10-4cfa-ba92-34aa85c9ba2d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919587057
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 15:54:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d570d0f5-5c10-4cfa-ba92-34aa85c9ba2d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 15:54:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 15:54:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: d570d0f5-5c10-4cfa-ba92-34aa85c9ba2d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-12 15:54:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 15:54:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-12 15:54:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6478 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 15:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 15:55:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 15:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 15:55:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e1326b93-0924-4707-a9a2-ba0c2b968045","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":19.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 15:55:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"d570d0f5-5c10-4cfa-ba92-34aa85c9ba2d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{},"cost_breakdown":null,"extracted_data":null,"summary":
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 15:55:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d570d0f5-5c10-4cfa-ba92-34aa85c9ba2d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 15:55:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d570d0f5-5c10-4cfa-ba92-34aa85c9ba2d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 15:55:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 15:55:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6478
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-12 15:55:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 15:55:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-12 15:55:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6478 | status: call-disconnected | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 15:56:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d570d0f5-5c10-4cfa-ba92-34aa85c9ba2d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":592,"output":61}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 15:56:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d570d0f5-5c10-4cfa-ba92-34aa85c9ba2d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 15:56:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 15:56:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6478
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-12 15:56:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 15:56:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-12 15:56:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6478 | status: completed | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 16:00:04 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919587057702 HTTP:200 response:{"status":"queued","message":"done","execution_id":"99920f96-9a1d-444b-8751-982e5ae8b13c","run_id":"99920f96-9a1d-444b-8751-982e5ae8b13c"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2334
2026-07-12 16:00:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"99920f96-9a1d-444b-8751-982e5ae8b13c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 16:00:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/99920f96-9a1d-444b-8751-982e5ae8b13c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 16:00:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 16:00:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 99920f96-9a1d-444b-8751-982e5ae8b13c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-12 16:00:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919587057702"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 16:00:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-12 16:00:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6479 | status: initiated | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 16:00:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"99920f96-9a1d-444b-8751-982e5ae8b13c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 16:00:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/99920f96-9a1d-444b-8751-982e5ae8b13c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 16:00:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 16:00:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6479
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-12 16:00:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919587057702"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 16:00:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-12 16:00:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6479 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 16:00:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"99920f96-9a1d-444b-8751-982e5ae8b13c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 16:00:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/99920f96-9a1d-444b-8751-982e5ae8b13c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 16:00:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 16:00:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6479
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-12 16:00:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919587057702"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 16:00:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-12 16:00:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6479 | status: in-progress | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 16:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 16:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 16:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 16:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"99920f96-9a1d-444b-8751-982e5ae8b13c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 16:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"d570d0f5-5c10-4cfa-ba92-34aa85c9ba2d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":592,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 16:01:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"99920f96-9a1d-444b-8751-982e5ae8b13c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":7.1,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 16:01:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/99920f96-9a1d-444b-8751-982e5ae8b13c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 16:01:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 16:01:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6479
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-12 16:01:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919587057702"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 16:01:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:637
2026-07-12 16:01:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6479 | status: call-disconnected | ivr_option: No input | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 16:01:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"99920f96-9a1d-444b-8751-982e5ae8b13c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":53,"total_cost":6,"transcript":"assistant: \"\u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 16:01:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/99920f96-9a1d-444b-8751-982e5ae8b13c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 16:01:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 16:01:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6479
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-12 16:01:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919587057702"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 16:01:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: Outbound Followup
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:637
2026-07-12 16:01:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6479 | status: completed | ivr_option: Outbound Followup | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 16:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 16:05:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 16:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 16:05:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"99920f96-9a1d-444b-8751-982e5ae8b13c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 16:05:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"d570d0f5-5c10-4cfa-ba92-34aa85c9ba2d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":592,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 16:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 16:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 16:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 16:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"99920f96-9a1d-444b-8751-982e5ae8b13c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 16:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"d570d0f5-5c10-4cfa-ba92-34aa85c9ba2d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":592,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 16:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 16:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 16:15:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 16:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"99920f96-9a1d-444b-8751-982e5ae8b13c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 16:15:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"d570d0f5-5c10-4cfa-ba92-34aa85c9ba2d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":592,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 16:18:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0c31c466-97d1-480e-bacf-7467aeaa2faa","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918504823
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 16:18:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0c31c466-97d1-480e-bacf-7467aeaa2faa
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 16:18:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 16:18:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 0c31c466-97d1-480e-bacf-7467aeaa2faa
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:532
2026-07-12 16:18:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 16:18:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:623
2026-07-12 16:18:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6480 | status: ringing | ivr_option: No input | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 16:18:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0c31c466-97d1-480e-bacf-7467aeaa2faa","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 16:18:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0c31c466-97d1-480e-bacf-7467aeaa2faa
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 16:18:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 16:18:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6480
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-12 16:18:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"4bb15268-f9f4-4aad-ab70-e9038eb8a0cb","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918504823155","ivr_completed_at":"2026-07-12T10:48:15.936979"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 16:18:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-12 16:18:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6480 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 16:18:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0c31c466-97d1-480e-bacf-7467aeaa2faa","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 16:18:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0c31c466-97d1-480e-bacf-7467aeaa2faa
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 16:18:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 16:18:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6480
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-12 16:18:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"4bb15268-f9f4-4aad-ab70-e9038eb8a0cb","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918504823155","ivr_completed_at":"2026-07-12T10:48:15.936979"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 16:18:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-12 16:18:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6480 | status: in-progress | ivr_option: Appointment & General | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 16:19:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0c31c466-97d1-480e-bacf-7467aeaa2faa","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":13.93,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser: I need to know about orthopedician\nassistant:  Orthopaedics departm
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 16:19:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0c31c466-97d1-480e-bacf-7467aeaa2faa
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 16:19:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 16:19:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6480
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-12 16:19:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"4bb15268-f9f4-4aad-ab70-e9038eb8a0cb","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918504823155","ivr_completed_at":"2026-07-12T10:48:15.936979"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 16:19:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-12 16:19:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6480 | status: call-disconnected | ivr_option: Appointment & General | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 16:19:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0c31c466-97d1-480e-bacf-7467aeaa2faa","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":77,"total_cost":9,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser: I need to know about orthopedician\nassistant:  Orthopaedics department
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:522
2026-07-12 16:19:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0c31c466-97d1-480e-bacf-7467aeaa2faa
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:523
2026-07-12 16:19:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:524
2026-07-12 16:19:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 6480
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:534
2026-07-12 16:19:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"4bb15268-f9f4-4aad-ab70-e9038eb8a0cb","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918504823155","ivr_completed_at":"2026-07-12T10:48:15.936979"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:597
2026-07-12 16:19:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:607
2026-07-12 16:19:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:614
2026-07-12 16:19:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 6480 | status: completed | ivr_option: General Queries | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:717
2026-07-12 16:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 16:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 16:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 16:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"99920f96-9a1d-444b-8751-982e5ae8b13c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 16:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0c31c466-97d1-480e-bacf-7467aeaa2faa","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":77.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 16:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 16:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"8b403b2a-7e73-469c-aadd-9b2ddf880c11","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":9.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello\nassistant: नमस्कार। \n एक �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 16:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 16:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"99920f96-9a1d-444b-8751-982e5ae8b13c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: \"नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774
2026-07-12 16:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0c31c466-97d1-480e-bacf-7467aeaa2faa","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":77.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:774